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Springhill Suites Memphis East / Galleria

Memphis, TN, US (MEM)

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Based on 218 reviews
Room & Rates
Suite, 1 King Bed

Suite, 1 King Bed

1 king bed
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 2 Queen Beds

Suite, 2 Queen Beds

2 queen beds
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Springhill Suites Memphis East / Galleria
2800 New Brunswick Rd, Memphis, TN US 38133

Make yourself at home in one of the 148 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center.

A complimentary hot/cold buffet breakfast is included.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.


  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 218 reviews
from Ballwin, Missouri
Submitted on 07-03-2016
Property is located close to shopping, restaurants and the interstate. Rooms are considered suites because they have a sofa, a microwave and a small refrigerator. This can come in handy when you bring back food or order take out. The property is well maintained and the staff is helpful.
from Cary, North Carolina
Submitted on 15-03-2016
The moment I checked in, I was delighted with such a friendly front desk gentleman. After trading a couple of laughs I went to my room. A little musty but decent so no complains. Next morning breakfast was a little skimpy. Saw a guest get served bacon and eggs. I was surprised that there wasn't any bacon on the buffet. Hmmmm? In any case, I would have asked but the female manning the buffet definitely did not seem approachable. The trouble with free breakfast sometimes comes with staff that doe... Read more
from Omaha, Nebraska
Submitted on 31-03-2016
My family and I stayed at this property while travelling back from Florida. We found it to be an nice easy place to stay on the road. My kids enjoyed the pool. We received a request to get a room near the pool which was nice. The room has an actual living area with a couch so you can have space away from the sleeping area which is good when travelling with children. There are many many choice of places to eat right by this hotel so this made it very nice for us. I would stay here again.
from Titusville, Florida
Submitted on 03-05-2016
We stayed here 2 nights while passing through Memphis. We had a second floor suite (2 queen beds + sofabed). The front desk staff was very friendly and helpful. They gave us great advice about the morning rush hour traffic. Our room felt large and was clean and tidy. The room was on the front of the hotel and we didn't hear any road noise. The bathroom was a little worn, but functionable. Breakfast was okay. They offered the typical eggs, sausage, cereal and fruit. The breakfast area was a littl... Read more
from Paducah, Kentucky
Submitted on 19-05-2016
Good access off I-40 and easy to get back on and around Memphis. Facilities were good, clean etc. for my purposes with good work desk size for file review and preparation for business conference. Friendly desk and staff people. Lots of close places to eat etc. Be aware however that this area is not without dangers and it is not nearly as safe as it was 10 years ago. The prices have also gone up considerably compounded by multiple taxes that added about 25% to my bill. For personal stay I would l... Read more
Submitted on 29-05-2016
The room wasn't too bad. A little dirty here and there, mostly the bathroom and there was trash in the pullout couch, but overall pretty nice. Front desk staff was really nice but the others didn't seem to care. There was a huge amount of noise from the pool (right below our room) and from the same kids down the hall who made so much noise in the pool. The noise was loud enough to also be heard from the lobby and the staff who were there didn't give a care in the world. Given, this part is more ... Read more
Submitted on 03-06-2016
Recently,I had the privilege of staying in the lovely Springhill Suites by Marriott near The Wolfchase Galleria The staff was very friendly.The rooms attractively decorated and breakfast each morning.Great place to stay.
from Shawnee, Oklahoma
Submitted on 15-06-2016
We stayed here on our way to our main destination. It was in a good part of town. Lots of eating places and the Galleria mall close. We would stay here again if we were in that part of town. The breakfast was a little crowded with only a few tables
from texas
Submitted on 26-06-2016
The best thing about the hotel is the price and location close to a mall. there is noting good about the place nothing bad. If you have just $100 and you need to stay close to Memphis OK. The hotel is a little worn but not bad. It is Highly adequate in every way.
from Dallas, Texas
Submitted on 29-06-2016
Quick overnight trip on our way to the Smokies. Arrived around 10:30pm and night attendant was very friendly and quick getting us checked in. The room was a decent size but had a very strong cleaner/air freshener smell upon walking inside. We had a room facing the Interstate so you could hear traffic going by while trying to fall asleep but once asleep, I had no issues. Breakfast was meh, but free so I can't complain too much. Overall, we'd stay again passing through that area for an overnight s... Read more
from Bedford, Virginia
Submitted on 05-07-2016
Jessica at the front desk and the housekeeping staff really went above and beyond to help get us into the room as early as possible -- which was much appreciated after driving into town after a red eye flight. Jessica also made a point to keep checking on us during our overnight stay. Beds were very comfortable. There was a strong odor of air freshener but the room was pretty clean overall -- which is probably the explanation. As others have noted, proximity to the mall is a good thing. The... Read more
from Dallas, TX
Submitted on 18-08-2016
This was a night's pit stop for us in the middle of a couple of long days of driving. It is a nice hotel, with a well-kept pool and clean rooms. The breakfast was one of the best that we had on our trip. The only downside was that the room was rather small. But it fit our group of six just fine, and a lot of hotel rooms can't! It was a very convenient location, also.
from Coto de Caza, California
Submitted on 23-08-2016
This is a typical Springhill Suites. It is clean, friendly and good for the 2 nights I was in town. The room was clean and everything worked properly. Not much more you can ask for when staying here for business. A nice place to stay for a couple of days.
from Westover Alabama
Submitted on 24-08-2016
I booked last minute and didn't check the reviews. Wish I would have. Although Louise K the General Manager says they have addressed past issues with cleanliness, the issue obviously persists. The cleaning staff sprays the rooms down with cleaning supplies to give people the impression that the room is clean (so guests won't look closely). My bathroom is filthy. There is hair all in the tub I'm assuming from the last time it was mopped, but there is also multiple types of hair on the bathroom fl... Read more
from Southampton, Pennsylvania
Submitted on 04-09-2016
Just got back from a business trip to Memphis (Cordova area). I try the Springhill after staying in a competing hotel in the same area. The room smelled dirty like cigarette smoke yet the hotel is smoke free. I went to the sink to brush my teeth and was greeted by a family of ants. Just not my kind of place so I left.
from Athens, Tennessee, United States
Submitted on 14-09-2016
I stay here 3-4 times a month and I have never had an issue. The staff is always very kind and accommodating,I've tried other places but this is my favorite place to stay in the Memphis area it has a great location next to East Galleria Mall with a lot of food options!
Submitted on 28-09-2016
Came with husband on business trip. Am always concerned when I stay in hotel rooms because I have chemical allergies and any scents make my asthma worse. Arrived on Tuesday afternoon and the room had a very strong perfume/air freshener scent. We opened the window hoping the scent would dissipate. It wasn't as strong but I slept in my mask that night. I called the front desk the next morning and Jessica sent an air purifier up and said if it did not help she would switch our room. After a nearby... Read more
from Cordova, Tennessee
Submitted on 02-10-2016
Booked a room for our visiting Aunt and Uncle from Indiana. They actually stayed here several times over the course of a few weeks as they were visiting several areas around us and other states and needed a place to stay overnight on the way in and out of Memphis. The rooms are always in great shape, comfortable beds, clean rooms, nice bathroom. Extra fold out couch for additional sleeping area. The staff is very polite and friendly. Love the coffee bar open 24 hours a day. Food is great a... Read more
from South Houston, Texas
Submitted on 02-10-2016
I stayed here a couple months ago and everything was fantastic! Of course on a follow up trip I wouldn't expect anything less! Great staff, clean rooms, nice atmosphere for being in Memphis. I would definitely stay here and drive the 15mins to downtown. MUCH safer area!
Submitted on 04-10-2016
First of all, I am a Marriott Rewards I typically stay at Marriott hotels for work. This stay has been by far the best stay at any Marriott I have ever been to. I set up a corporate rate agreement so my company will stay here if that says anything!Every staff that I encounter has a great personality, in which they all seem pleased to have me as a guest. I notice that they have this personality with everyone who walks through that door. I have been in the customer service business for... Read more
from Greeneville, Tennessee
Submitted on 05-10-2016
Stayed one night while in Memphis for work. Room was clean and spacious. Front desk staff was very friendly. Breakfast ended at 9 which was a bit disappointing and I missed it. Wish it was served until 10:00. Overall a good hotel and will stay there again, when in Memphis.
Submitted on 08-10-2016
Spent a very nice evening here. Quick check-in. Comfortable bed. Plenty of room in my suite. We were on the 3rd floor across from the elevator but I didn't hear it running once (though I know it did). Great hot breakfast too. Far enough off 40 to be quiet but still close enough to get back on easily. Will stay here again!
from Nashville, Tennessee
Submitted on 11-10-2016
Rooms are very clean. Lobby was very nice. Fitness room meets my needs, but I think all Marriot properties could use an upgrade on fitness space. Staff is extremely friendly and professional. Check-in was quick and easy.