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Sheraton Memphis Downtown Hotel

Memphis, TN, US (MEM)

The Sheraton Memphis Downtown Hotel is adjacent to the Memphis Cook Convention Center and offers superior city views from our 600 guest rooms. Locate
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Based on 627 reviews
Room & Rates

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Sheraton Memphis Downtown Hotel
250 N Main St, Memphis, TN US 38103

Well Appointed Guestrooms
Make yourself at home in one of the 600 air-conditioned guestrooms. wired and wireless Internet access is complimentary, while video-game consoles and cable programming provide entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as multi-line phones with voice mail.

Why Stay Here?

  • Free Wi-Fi 
  • Indoor Pool

Guest Services and Amenities
Featured amenities include a business center, audiovisual equipment, and express check-in. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. Enjoy a meal at a restaurant or in a coffee shop/caf. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Be sure to enjoy recreational amenities including an indoor pool and a fitness facility. Additional features include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Notifications and Fees

  • This hotel has a smoke-free policy.
  • Breakfast fee: USD 17 per person (approximately)
  • Valet parking fee: USD 26 per day (in/out privileges)
  • Valet parking fee for large vehicle: USD 45 per day

  • 24-Hour Front Desk
  • ATM Machine
  • Audio/Visual Equipment
  • Ballroom
  • Banquet Facility
  • Business Center
  • Business Services
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Event Catering
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Patio
  • Porter / Bellhop
  • Room Service
  • Video Game Console
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 627 reviews
Submitted on 28-04-2016
I stayed here for one night. This hotel is on very good location. All good restaurants are at just walking distance. But my experience was not very good. I had to wait in a queue evertime I want to see the hotel reception. After a long wait at reception when I entered in my room, it stinks. No one was available at Bell Services for long time. We waited for more than 15 minutes to get our bags.
from Berryton, Kansas
Submitted on 29-04-2016
Very clean, friendly, but long wait to check in and get our room. The service at the front desk, housekeeping, and the restaurant was not good. It took forever to get clean towels, and it was always a long wait to get seated in the restaurant whether they were busy or not. The best service was the valet, Camron, who was especially helpful, friendly, quick, and very accommodating.
Submitted on 29-04-2016
I guess as a brit and staying in hotels in the US is a new experience for me. So I never expected the additional costs attached to everything. Tax Tax Tax The hotel itself if great a nice comfortable room. My mark of a good hotel is the bed and this one is quite superb. Quite noisy at night as the highway passes by it and traffic is on it all night. The Bar and Grille have great potential but seem haphazardly organised. If it weren't for a few of the staff knowing there job, making most of the ... Read more
from Union City, New Jersey
Submitted on 02-05-2016
We stayed 3 nights during Beale St. Music festival so it was quite busy. Check in was quick and painless. There was a free breakfast included-we stayed on the "Club Floor" -and it was very good. Bacon, eggs, pastries, fruit and yogurt; even a cappuccino machine. Great view from the 19th floor. The bed was heaven! Luxury pillows, pillow top mattress, so comfortable. Most important-Employees were super friendly and eager to help. This means a lot nowadays. Not a single glitch. I would be hap... Read more
from Asheville
Submitted on 03-05-2016
Hotel is conveniently located downtown and a short walk to Beale St and Lorraine Motel (site of Martin Luther King Assassination and Civil rights Museum). I travel weekly and was attending a Conference at Hotel. Staff at Hotel and front desk were adequate and mostly friendly. The check in process was a disaster due to the large number of guest trying to check in. Some guest waited for 5 hours for a room... Hotel property is dated and is not very clean. My room was lightly cleaned each day ... Read more