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Holiday Inn Memphis Airport - Conference Center

Memphis, TN, US (MEM)

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Based on 129 reviews
With almost a year of new renovations, the Holiday Inn Memphis Airport - Conference Center is the perfect hotel for travelers. New Restaurant, Lounge
Room & Rates
STANDARD ROOM - Holiday Inn Memphis Airport - Conference Center - 1

STANDARD ROOM

STANDARD ROOM
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KNG EXECUTIVE NONSMOKE - Holiday Inn Memphis Airport - Conference Center - 2

KNG EXECUTIVE NONSMOKE

KNG EXECUTIVE NONSMOKE
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KNG FEATURE NONSMOKE - Holiday Inn Memphis Airport - Conference Center - 3

KNG FEATURE NONSMOKE

KNG FEATURE NONSMOKE
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KNG LEISURE NONSMOKE - Holiday Inn Memphis Airport - Conference Center - 4

KNG LEISURE NONSMOKE

KNG LEISURE NONSMOKE
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KING HEAR MOBILITY ACCESSIBLE TUB NOSMK - Holiday Inn Memphis Airport - Conference Center - 5

KING HEAR MOBILITY ACCESSIBLE TUB NOSMK

KING HEAR MOBILITY ACCESSIBLE TUB NOSMK
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KING HEAR ACCESSIBLE ROLL IN SHWR NOSMK - Holiday Inn Memphis Airport - Conference Center - 6

KING HEAR ACCESSIBLE ROLL IN SHWR NOSMK

KING HEAR ACCESSIBLE ROLL IN SHWR NOSMK
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KING HEARING ACCESSIBLE NONSMOKING - Holiday Inn Memphis Airport - Conference Center - 7

KING HEARING ACCESSIBLE NONSMOKING

KING HEARING ACCESSIBLE NONSMOKING
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KING DELUXE MOBIL ACCESSIBLE TUB NOSMK - Holiday Inn Memphis Airport - Conference Center - 8

KING DELUXE MOBIL ACCESSIBLE TUB NOSMK

KING DELUXE MOBIL ACCESSIBLE TUB NOSMK
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ONE BED OTHER NONSMOKE - Holiday Inn Memphis Airport - Conference Center - 9

ONE BED OTHER NONSMOKE

ONE BED OTHER NONSMOKE
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2 DBL BEDS NONSMOKE - Holiday Inn Memphis Airport - Conference Center - 10

2 DBL BEDS NONSMOKE

2 DBL BEDS NONSMOKE
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Holiday Inn Memphis Airport - Conference Center
2240 DEMOCRAT ROAD, Memphis, TN US 38132

The hotels spacious redesigned atrium lobby offers  new restaurant and lounge along with a new business hub and free wi-fi. The hotel features 256  guest rooms with coffee makers, hair dryers, 36" flat screen satelite TV's and free wi-fi. Other amenities you can e enjoy are our outdoor pool, free airport shuttle service and a brand new, state of the art fitness cente

Enjoy your business meeting needs with 33,000 square feet of flexible meeting room space with every thing from a conference room for 10 to a ballroom that can hold over 1000 for a banquet and just about anything in between.

This hotel has everything you need. So come stay at the relaxing Holiday Inn Memphis Airport - Conference Center.

AMENITIES:
  • Business Center
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 129 reviews
from Memphis, Tennessee
Submitted on 20-05-2016
I checked in and was given room 442. No hot water. Maintenance worked on it, then i had only hot water. Scalding hot water. So, i was moved to room 545. AGAIN, no hot water. Maintenance came again to work on it. Wasn't able to get hot water in that room at all. Moved AGAIN, room 418. FINALLY a room with hot and cold water. No fridge to put the $8.00 worth of beverages i purchased from the front desk in. Called front desk, spoke to a very annoyed Rachel who sent a someone to bring one. I have now... Read more
from
Submitted on 21-05-2016
Went to Memphis for business for a week.. no hot water for a week in their showers. Evening desk clerk are super rude. Went to ask where ice machine was very snoody she replied, goto the buffet line they'll do it. They claim they have no shuttle but they do, a guys truck was broken into and they admitted their cameras aren't hooked up, the security guards admitted to just sitting down inside while the other did paperwork and that property had been broken into and stolen multiple times. No pool o... Read more
from
Submitted on 17-06-2016
We first arrived at the hotel to room 347 where the stopper was broken on the tub and NO hot water. We relocated to a new room and the main door to that room was broke. Then we moved to a new room were it was OK enough to finish our stay. The conference room had NO air! The keys didn't work to the door unless you shoved the handle up. It was just a terrible stay. I will NEVER visit this place again.
from Frederick, Maryland
Submitted on 24-06-2016
Do not stay here! When we arrived, we unloaded all of our luggage on the floor only the discover that the AC was leaking on the floor. Water was soaked in the carpet from the AC to the small chair nearby. Ask to switch rooms and the woman at the front desk graciously agreed and did so... But we went to another room and the BEDS were sitting and wood planks and they slid from side to side!!! We have small children and we had to watch them to make sure they didn't hurt themselves walking past the ... Read more
from Philadelphia, Pennsylvania
Submitted on 28-06-2016
I stayed here for a featured event at this hotel. It was the worst hotel stay I've ever had. Horrible service from management and the front desk staff. We had to wait 2 hours beyond check-in to begin checking in. Members of my group were told their rooms weren't paid for & the rooms weren't ready. When we finally got into the rooms, the rooms were dirty. Members of my group were supposedly not in the system and the hotel staff looked at the whole situation as it wasn't their problem since my gro... Read more
from Weston, Florida
Submitted on 29-06-2016
This appears to be an older hotel being converted into a Holiday Inn, but it's hard to know in what direction the remake is going. The staff was very friendly and attentive, but other than that, this turned out to be far less than I expected from a Holiday Inn. Upon entering the large atrium lobby, I was greeted by the thunderous noise of what turned out to be an a/c handler inside an upper ceiling. Thankfully I was roomed away from it, but I wondered how it affected nearby rooms. The room ... Read more
from
Submitted on 06-07-2016
This was by far the worst experience I have ever had in a hotel. I booked this through the Rhyme Of Gospel Music Awards. My partner booked a separate room to arrive a day early. Upon my arrival I discovered her room had NO HOT WATER OR AIR CONDITIONING and it was 95+° out. Since we were due to check into our other room we didn't report it. My boxes that were delivered to the hotel were lost and took hours to find, in the meantime I have been informed the hotel would not take cash and I was told... Read more
from Washington DC, District of Columbia
Submitted on 08-07-2016
My first experience wtih this Holiday Inn was with the shuttle driver who picked me up at the airport. He arrived so quickly, and he was very nice. Also, the shuttle driver who took me back to the airport was extremely helpful; knowing that I was in a rush he expedited the trip. All of the servers and the bartender at the restaurant were nice as well. Also, kudos to housekeeping: I stayed two nights but had to switch rooms because I only booked one night to begin with. I left my iPad charg... Read more
from Swansea, Illinois
Submitted on 21-07-2016
While very convenient to the airport, and a nice bar and atrium area, the rooms are small and aging. The Internet was very slow. Bed was comfortable and the bathroom was clean. Shower was nice. Very friendly staff which made the shortcomings bearable, but hoping they invest in some upgrades soon. Elevators had weird button labels. Small item , but indicative of the bigger issues.
from Little Rock, Arkansas
Submitted on 24-07-2016
The amenities at this hotel were overstated. Some of the rooms did not have hot water. The bathroom door handle fell off and I had a hard time getting out. We stayed in the room for 3 nights. The beds were made daily by housekeeping but floors were not vacuumed. The pool was not working. There is open entertainment outside the rooms which disturbs you from resting. Please do not stay here!!
from Atlanta, Georgia
Submitted on 24-07-2016
I was afraid to stay here after seeing the previous reviews. If I had paid full price I'm sure I'd be a lot less forgiving with its shortcomings. First, the wifi was nonexistent from my room. There was a mini fridge but no microwave in the room. There was also a family reunion happening while I was there. The party goers were playing and singing extremely loud music (on microphones with loud speakers) in the open area of the hotel on the bottom floor. We were up on the 5th floor and it was still... Read more
from Wayne, Pennsylvania
Submitted on 24-08-2016
This Holiday Inn is SUPER convenient to the Memphis Airport. There is food on-site and lots of parking. The staff were friendly, but most amazing was when the Shuttle Bus Driver, Jimmie, offered to drive me to my own car in the pouring rain! You don't meet many people who go out of their way for a stranger, but this hotel made my travel day so bright! Thank you!
from Springfield, Missouri
Submitted on 27-08-2016
We stayed at the Holiday Inn Express by the Airport. The staff was friendly and helpful. We took the shuttle to Graceland. We had the pleasure of having Joe as our driver! He is AWESOME! He went above & beyond to make sure we had the best experience. We ate dinner at the hotel and it was good. They had hot water,which I worried because of other reviews.
from Louisville, Kentucky
Submitted on 04-09-2016
We decided to take a weekend trip on a whim to Memphis. I booked a room here at the last minute and when we arrived, we were pleasantly surprised. The best thing about the room was the bed! We both have back problems and usually suffer in hotel bed, but this best was AWESOME! The best thing about the hotel was the staff! Everyone was friendly and helpful! One of the staff even too our cooler and filled it with ice for us so we didn't have to try to fill it at the ice machine. It's a great hotel... Read more
from Biloxi, Mississippi
Submitted on 11-09-2016
The hotel from the outside looks great, but the inside needs work. As we walked down the hallways they had a musty smell. The beds are small and bathroom. The air conditioner in the room wasn't working properly I called the front desk to be moved and was told if they had a room available. I wouldn't stay here again.
from Atlanta, Georgia, USA
Submitted on 15-09-2016
Dingy room made more so by the laundry left there by the previous night's guest. I was afraid to consider eating here given the state of housekeeping. Sweeping the carpet with a broom just doesn't cut it! Front desk clerks worked with glacial speed but performed poorly.
from Hyannis, Massachusetts
Submitted on 20-09-2016
Do your due diligence. Nice staff, tired facility. Ok if you are put up at night after missing your flight, but the local convenience doesn't outweigh the tired physical plant. Yes, Trip Advisor has a three star average, but read the reviews, and decide for yourself.
from Lexington Park, Maryland
Submitted on 23-09-2016
Ill preface this by saying I've stayed at 50+ holiday inn and holiday inn expresses over the years. This was by far the worst. The layout is very strange and you have to walk up a ramp outside and then stairs to get to the lobby / check in area. When I arrived, I quickly unpacked and got into the shower. When I was in the shower, I realized there was no soap. I looked on the counter by the sink, no soap there. Also the water did not run very hot and it was mid-afternoon, not a time everyone is s... Read more
from
Submitted on 27-09-2016
I knew this was going to be a problem just by standing in the carport. Confusing elevators, rooms dingy and small. Staff was very friendly and helpful. Our room had a very loud air conditioner stuck in the wall, perhaps to drown out the expected air plane noises.
from
Submitted on 27-09-2016
Hotel was clean ,staff was very nice and helpful, hotel is very up to date probably one of the best holiday inns I've ever stayed at.... Room was very comfortable, and clean, my only issue is there was no fridge in the room, my room only had one wash rag and it was two people in the room, if a double room has 4 people the room should be stacked with that many wash rags to to accommodate
from tulsa
Submitted on 28-09-2016
I stay on my way out to the East Coast & was so impressed I stay there 2 weeks later traveling home. Most of the staff go out of their way to be helpful. The rooms appeared clean. Room Service was as fast if not faster than sitting in the restaurant. The only negative I could say was my dinner on Saturday evening took an extremely long time over 45 minutes and it was not crowded. I suspect they forgot or lost my ticket.
from Evansville, Indiana
Submitted on 06-10-2016
Staff is great and very friendly. Facility is dirty and needs some attention. Our room had an overwhelming musty/moldy smell due to soaking wet carpet from "the fridge defrosting". We were given a small floor fan to help, and it did, but very annoyingly loud. Thankful for that. Bathroom bowing and cracking, and NO HOT WATER?!? Who doesn't love a cold shower in the morning? Want food delivered? Good luck your only option is Domino's.
from Melbourne, Australia
Submitted on 09-10-2016
Chose this hotel because of proximity to hotel but delighted that they even offered to provide service to one of the FedEx facilities in the area for a hub tour. We had dinner at the hotel, ordered ceasar's salad and fries... both were lovely! Will choose to stay here if we return to MEM someday.
from Wilson
Submitted on 17-10-2016
My aunt and I were in Memphis for her birthday in late August. She misplaced her state ID and we missed our flight as a result of it. We were given 4 free meals & a discounted motel rate. 5 stars!!!!!
from T.H. IN
Submitted on 24-10-2016
We booked on Priceline. The price was much better. This hotel is ok. The beds were comfy. The lock was broken on the door. On the day of checkout they started knocking on doors to see if you were gone. Then at 9 they started calling. When you answer they say aw this is a room check. So we ended up leaving before we wanted.i would stay here again if nothing else was available.
from Indianapolis, Indiana
Submitted on 03-11-2016
Hotel itself is very nice on inside. Rooms comfortable, lots of noise from the planes but well insulated. Breakfast buffet has good selection. Not the best location to see the Memphis sites but great if you need to be near the airport. Desk staff friendly & receptive, would stay again!
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