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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Memphis, TN, US (MEM)

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Based on 462 reviews
Enjoy the bustling city life of Memphis and the serene and tranquil lakes and forests of Shelby Farms.
Room & Rates

1 KING STUDY SOFABED SMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1KING BED DELUXE RM NOSMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, CHAIR WITH OTTOMAN-WALK-IN SHWR-WATERPIK SHWR
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1 KING BED NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, EASY CHAIR-WATERPIK SHOWERHEAD
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1KING STUDY SOFABED NOSMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1 KING ACC W/TUB NON SMOK

HDTV/FREE HI SPEED/LAPDESK/WORK AREA, FREE HOT BREAKFAST
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1 KNG ACC ROLLIN SHWR NS

HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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1KNG MOB/HEAR ACC W/TUB NS

VIS FIREALRM/DOOR/PHN ALRT, HDTV/FREE HIGH SPEED/FREE HOT BREAKFAST
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1 KNG HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, FREE HI SPEED/FREE HOT BREAKFAST
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2 DOUBLE BEDS SMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1 KNG MOB/HEAR ACC TUB SM

VIS FIREALRM/DOOR/PHN ALRT, HDTV/FREE HIGH SPEED/FREE HOT BREAKFAST
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2 DOUBLE BEDS NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
33 Humphrey Center Dr., Memphis, TN US 38120

There are plenty of things to do in this great area of Tennessee. Some great attractions include:

  • Agricenter International
  • Gracelenad
  • Gibson Guitar Factory
  • National Civil Rights Museum
  • Riverside International Speedway
  • Beale Street

Upon your arrival at this hotel, you will be pleased to find each of the 120 guest rooms well appointed and designed for comfort and convenience. Relax in spacious rooms with plush bedding, work area, and a host of amenities such as:

  • FREE high speed internet
  • LCD flat panel TV
  • Kitchenette
  • In-room movie channel

Hospitality is a priority at the The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East. You will enjoy a plethora of services and little extras that will make your stay more comfortable. The Hampton Inn offers free breakfast, a business center, fitness room, and pool area. There is a laundry facility on site and the friendly and knowlegdeable staff will be happy to assist you in making your plans to see all Memphis and Shelby Farms have to offer.

AMENITIES:
  • Business Center
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 462 reviews
from Daphne, Alabama
Submitted on 19-05-2016
I am in disbelief this is a Hampton Hilton Hotel! The receptionist at checkin was insulting, in AM the cleaning ladies were slamming doors on the safety hinges & yelling profanity down the hallway, the room was smelly, sheets were wrinkled, mold in shower and extremely old everything! Not to mention its location is 20 minutes away from everything! I think Hilton better check this one out because it horrible! $160 a night to be grossed out and rude staff! I'm in disbelief!
from Country Club Hills
Submitted on 21-05-2016
The bathroom was very dark due to blown light bulbs. They never fixed the problem. Not good! They should had the light bulb replaced. The front desk was notified and did nothing. I had to shave in the dark. I wasn't happy
from Louisville KY, United States
Submitted on 21-05-2016
Not a Hampton Inn & Suites, just a Hampton Inn, so don't expect a microvave and/or mini-fridge in your room. Also, no indoor pool and fitness center doesn't have the typical free weights that I've come to expect in Hamptons. There are not any restaurants other than a Wendy's and a Subway within walking distance. Hotels are just expensive in Memphis, especially during special events, so the price is fair for the area. It's not downtown, but access to downtown is good.
from La Crosse, Wisconsin, USA
Submitted on 23-05-2016
This place is located in a convenient location to get around Memphis. Good access to the expressways and a great surface street route to downtown. Located in a great neighborhood with lots of local charm, you'll enjoy your time here. Utilized the fitness center and had a good workout. Clean and neat, great and friendly staff who will assist with directions and recommendations.
from
Submitted on 25-05-2016
Great large room , wonderful staff and friendly. Breakfast- lots to choose from Hot or cold. I stay anytime I'm in Memphi s . Right next to Baptist East Hospital. Close to Parks, shopping and restaurants. Right off Germantown Rd. Or Interstate 40.
from Nashville
Submitted on 31-05-2016
Loud noisy kids the staff failed to address as well as no microwave nor refrigerator in the rooms made no sense at this facility. Complimentary breakfast was very limited and the food was not warm or fresh.
from
Submitted on 02-06-2016
We stayed here 2 nights on our vacation & the staff was great! Our reservation had gotten messed up & the manager, Ashley, went above & beyond to help us out. The rooms are really nice & the beds were comfortable. The free buffet breakfast in the mornings was very good. I would highly recommend this hotel. Thank you so much for a wonderful stay. The Taylor's
from East TN
Submitted on 02-06-2016
Hotel appears old! In hospital area where everything is gray and, in my opinion, depressing. Area and hotel needs some bright color. Found a large insect in room, only one small window, a door what would not close and lock without slamming. Only way to fix is a complete make-over. AND highway construction makes getting there a challenge
from Mobile
Submitted on 05-06-2016
I'm a Hilton Honors member and stay at Hilton properties as often as possible. This property was a bit dated but a clean comfortable room and excellent service as usual. Did not have the complimentary breakfast but used Internet service which worked very well. Would stay here again
from Houston, Texas
Submitted on 05-06-2016
My stay was great. The staff were very professional, yet personable and friendly. The room met my expectations, housekeeping staff were very attentive. Overall, great stay. Will stay again and recommend to others.
from Wynne, United States
Submitted on 13-06-2016
I loved staying here, the room was so nice and clean. The bed was so comfortable it was as nice as staying in my own room at home.I was able to get a good night sleep and wasn't ready to get up when we had to for a procedure my husband had to have at he hospital near this Hampton Inn.I will stay at any Hampton Inn anywhere anytime. The food was so good and I'm not normally a breakfast eater but it was so good. The staff were so nice and helped my jitters over his procedure go easier because I fe... Read more
from
Submitted on 15-06-2016
This property was basically comfortable but probably on the lower end for the Hampton Inn brand. There were really no frills and the staff really was not that attentive. This is probably more of a 2 star property than the 3 to 3-1/2 I am used to at Hampton.
from Greenville, United States
Submitted on 16-06-2016
The moment you enter, all the smiling friendly staff are so uplifting and helpful and jovial. You won't find a place more accommodating. During my stay, I felt like I was among friends and family. The establishment was clean and there was fresh coffee and snacks day and night. Breakfast had everything you could desire and I can't say enough about how nice and upbeat the staff was while I was there. I would definitely visit this place again.
from Buffalo, United States
Submitted on 19-06-2016
Well maintained hotel, awesome professional staff good customer service good value for the money not too far from Beale street safe quiet area easy access to freeway limited places to eat hospital next door
from Mayfield, United States
Submitted on 19-06-2016
This Inn continues with the consistent quality of the Hilton brand - dependable service and cleanliness. The location was safe and easily accessible. My wife and I look for Hilton and especially Hampton locations where we travel because we know that we can depend on satisfaction.
from Santa Cruz, California
Submitted on 29-06-2016
Wonderful Staff, Great Breakfast, Clean, Safe Rooms! Great Location, Wendy's is right next door. Breakfast staff was great and so was the front desk... I will definitely be returning there on my next visit!
from Washington PA, United States
Submitted on 29-06-2016
Would stay again! Helpful staff and nice breakfast. Comfortable beds!! Close to where we needed to be (road construction in that area was tough while we were in town). Nice and helpful staff. Decent value.
from Redfield, United States
Submitted on 29-06-2016
Had a rough start with issues with room but the hotel staff promptly handled the situation. Very good stay. Hotel staff was very nice and eager to help resolve the issues with the room. We enjoyed the pool area. Beds were comfortable. The breakfast was very good. There was a good selection to choose from.
from Memphis, TN, United States
Submitted on 30-06-2016
Hotel was clean. Very nice continental breakfast, especially if you like fresh waffles. The lady who runs the breakfast area is a sweetheart. The hotel is adjacent to Baptist Memorial Hospital Memphis. I was staying while my mom had and recovered from surgery, so it was very convenient. I was there in summer with the temps in the high 90s and humidity to match. My room stayed nice and chilly, the lobby was pretty comfortable, but the hallways and elevator were ghastly hot. There was actually ... Read more
from Charlotte, United States
Submitted on 01-07-2016
Really enjoyed staying in this hotel. We felt appreciated by every team member we ran across. Very friendly and inviting team. They offered options for local entertainment venues as well as great food options for the Beale Street area. I would want to work with a team like this. Seemed like a family.
from Houston, United States
Submitted on 04-07-2016
The room had an odor that was not very pleasant and as a member working on building members points and being loyal to the chain it would have been nice to be recognized as a member. There are several travel sites out there and each time I travel I use the HHonors with the expectation of having a better than average experience.
from
Submitted on 04-07-2016
If not for the convenience of being close to Baptist East Hospital I probably wouldn't choose this hospital to stay at simply for the fact that the rooms needs to be remodeled. They are old, the bathrooms have mold & rust, and the carpets need replaced. I didn't care for the blankets on the bed either.
from Ward, Arkansas
Submitted on 06-07-2016
If you're traveling to Memphis, this hotel is the one you'll want to return to again and again. My wife and I have stayed multiple times and are always amazed by the level of service this staff gives!
from Davenport, Iowa, United States
Submitted on 13-07-2016
We really enjoyed this overnight stay on way to DeKalb MS. Rooms were nice and clean. It is an older hotel. No refrig or microwave. Front Desk Night Clerk was super nice. Very professional and bubbly personality. Breakfast was delicious. Location was very good!
from Chicago, Illinois
Submitted on 16-07-2016
When I arrived the administration I work under had everything screwed up. Management here went above and beyond to ensure I got into a room. They got it all worked out without me loosing any time of stressing out. The stay was very comfortable and you can not get a better staff !! Thanks!!
from Alexandria, Virginia
Submitted on 17-07-2016
The reception staff is the only reason this review isn't one star. The folks behind the counter definitely make you feel welcome. Now, the unacceptable part: The room wasn't prepped for a new guest. How am I certain? There were wet towels, a used bar of soap, and half-empty products in the shower; all the tables in the room had stains, grime, etc. on them; the carpet was moist (hotel has a pool), even though the AC was on full blast; and the worst part, the comforter had curly strands of hai... Read more
from
Submitted on 18-07-2016
The first room they gave us did not have a tub. They were accommodating to switch rooms. The tub looked old and nasty. See picture. The bed was definitely not up to Hampton standards. The mattress was hard. The location was nice and quiet. The lobby is decorated very pretty.
from Nashville, Tennessee
Submitted on 25-07-2016
This hotel is a little older... it is reflected in the price. The hotel staff is great, always friendly. In my monthly visits it has always been clean and breakfast has been amazing. This is a great value in a pretty safe area.
from Nashville, United States
Submitted on 26-07-2016
Be ready for customers with special diets like lactose intolerance, gluten free. Anything else was really good. The location is convenient. The price is competitive. The parking area is big enough. The staff is really friendly.
from Memphis, United States
Submitted on 26-07-2016
Our family really enjoyed every staff we came in contact with from the desk clerks to the kitchen lady Ms. Linda. Thank you guys so very much for our wonderful stay and if we are ever in the area, we will certainly remember you. Thanks again.
from Austin, Texas
Submitted on 27-07-2016
This Hampton Inn is in a peaceful part of Memphis, next to the Baptist Women's Hospital and a Wendy's. That was great because we got in late and were hungry . We checked in with great ease , and the desk clerk was friendly and helpful. We were able to check in online so our room was ready when we arrived. The hotel was 12 miles from the airport and an easy trip to return the rental car we had gotten at the airport. There was a refrigerator and microwave in the room. The king best was the most co... Read more
from
Submitted on 27-07-2016
This hotel is not your fancy exclusive hotel but, it's in a great location and the rooms are clean. It even had an outdoor pool. It's small but, it big enough to cool off. The staff is very friendly. If you every need a place to stay over night, this is the hotel for you.
from Henderson, Kentucky
Submitted on 28-07-2016
Stay was well place was quiet. Charged for Sunday night when we actually arrived at 3am Monday morning. At least pro rate the time so you dont pay full price and a 1/3 of the day. There were a few fruit flies in the bagels at continental breakfast
from Nashville, Tennessee
Submitted on 29-07-2016
We stayed at the Hampton because it was close to the hospital & medical clinics. The staff was very professional & friendly. The room & bathroom was clean. The breakfast is okay. I did not use the fitness center or pool, but others seem to enjoy them. GREAT location.
from Jackson, Mississippi
Submitted on 30-07-2016
They helped me make changes that saved me from paying for an extra nights stay.The rooms are always "Hampton" perfect . There were some awesome bike trails near by for biking and running enthusiasts.Great place to stay !
from Independence, MO, United States
Submitted on 31-07-2016
The hotel was nice, however the price was high for the quality of accommodations and service we received. It is a good location for going to do things in Memphis even though it is located on the northeast side of the city.
from Strawberry Plains, Tennessee
Submitted on 01-08-2016
friendly staff, clean rooms, great complimentary breakfast was not just muffins and bagels. my only complaint was not having a room with a refrigerator and microwave which wasn't a big deal for me since my room was near the ice machine.
from Cookstown, United Kingdom
Submitted on 01-08-2016
This is a good hotel with good facilities. However I have had an issue with billing, were my pre authorised credit card was actually charged, despite having settled the account with cash. I appreciate mistakes do happen, but I have contacted the hotel twice, and explained the problem to them, and was told that they will investigate and get back to me immediately. That was 5 days ago and I still have had no response. I was reluctant to post this issue on tripadvisor, and would have much rather ha... Read more
from Mount Pleasant, South Carolina
Submitted on 02-08-2016
We stay in many Hampton Inns but this one wasn't up to par. The staff seemed indifferent to the customers. The rooms weren't as clean as we are used to with a Hampton Inn, and the whole place seemed more than a little tired. After staying there three days, so were we.
from Dallas, United States
Submitted on 02-08-2016
Staff was hit or miss. Room had been cleaned, but clearly done poorly (leaking pipe cleaned but wrapped in towel, trash pushed up against base of the beds, etc.). Breakfast was adequate, but below average for Hampton.
from Savannah
Submitted on 07-08-2016
Was booked in for 7 nights. Ciuld not get a refreidge or microwave for room. Car was vandalized on hotel property. No security. No one from management contacted me about the problems. Front dedk clerk was not very friendly or helpful with any issues what so ever
from Atlanta, Georgia
Submitted on 07-08-2016
This was a great hotel, staff is very helpful, but the hotel is hot. The air conditioning in the lobby and elevator and hallways did not work. It was very uncomfortable. The air conditioning in my room was broken, but the staff immediately changed it to a brand new unit. Great service!
from Roanoke Rapids, North Carolina
Submitted on 09-08-2016
The staff was wonderful. Very helpful and conscientious. The location is great and as usual with the Hampton Inn, the bed was really great. the amenities in the room were of great quality. We have never been anything but pleased with our stays at Hampton Inn.
from Cornelius, North Carolina
Submitted on 11-08-2016
used 20,000 points for a stay in memphis and wasn't provided a room with a mini refrigerator or microwave...medicine and food which needed to be refrigerated went to waste. Never have I stayed at any hampton inn that had an upsetting experience like this
from Cumming, Georgia
Submitted on 25-08-2016
Stayed here for our 50th class reunion and was really well pleased. Service was great, especially Tony and "Rockin' Robert. They went out of their way to insure I had everything I needed and made my stay an absolute pleasure. Room was clean and efficient and everything worked as it should. I would recommend this hotel for anyone visiting the East Memphis area. I found it to be the best value in the area.
from Atlanta, GA
Submitted on 26-08-2016
Nice HI with expected services. Clean room and friendly front desk. Good location near Baptist Hospital and other medical facilities. Easy to get to airport. Restaurants in close proximity. Near interstate fir easy access to other areas of city.
from pace, florida, United States
Submitted on 01-09-2016
Very kind & professional staff. Refrigerator in room as requested. Pet friendly room. Ground floor room close to outside side door, Breakfast great . Location in Memphis easy to get on expressway to go to East Memphis or to Downtown Memphis.
from Marietta, Georgia
Submitted on 02-09-2016
We were here one night and the next day after checking out my 22 y.o. daughter who is 7 1/2 mo pregnant starting having bites show up on her arm first - this then spread to other extremities. She was very, very uncomfortable needless to say. Now we did not know they were bug bites until we went to her doctor once we got home. They confirmed the fact that they were and put her on 3 different meds. I called the hotel to report this - 3 TIMES - and was told to leave a message for the manager ... Read more
from memphis, United States
Submitted on 07-09-2016
I would recommend this hotel for visitors to Memphis. It is well located in a quiet locale and yet close to the interstate. The staff was helpful and friendly. The complementary breakfast was better than might be expected. We enjoyed our stay.
from St Louis
Submitted on 08-09-2016
this hotel is very nice and clean customer service is good as well. and it is close to the hospital I would recommend this hotel to others and I would stay there again Manager Danae' is very professional and plays her roll as a manager very well
from memphis, United States
Submitted on 10-09-2016
Hotel was good. In th efuture I would stay there, would like to have more Hilton Points. Thanks and have a good one Everything was clean and neat. The price was a little high, but I would stay there again.
from Paris, Tennessee
Submitted on 14-09-2016
We were at your facility because of a medical test and Dr appointment early the next morning. We were able to get a good night's rest and therefore we were ready for the long day ahead. We also had no problems with my service dog, she was welcomed as warmly as we were.
from Seattle, Washington
Submitted on 17-09-2016
Clean property but didn't feel valued as a guest and staff was not helpful beyond minimum to accomplish day to day basics. I have come to expect more from Hampton, especially as an Honors member. Not terrible but would be excited to stay at this property again. Oh and the pool was gross, green and entire area pool area was not well maintained.
from Powder Springs, Georgia
Submitted on 17-09-2016
One of the reasons you stay at a chain is for the predictability and consistency, that or you are racking up loyalty rewards. At this chain you know you will have a comfy bed, nice linens and a hot breakfast - although the breakfast offerings can vary some. This one came up a little short though. Our room was missing some basic items like shampoo, a second bar of soap, a luggage rack and a third set of towels. We stay in a king and I don't know why but there are generally 3 sets of towels. Maybe... Read more
from Dallas, United States
Submitted on 18-09-2016
The room amenities were less than I typically expect. I compare this to the Hyatt Place rooms that I usually stay in. The breakfast could be upgraded and the restaurant/bar amenities could be upgraded.
from Columbia, Missouri
Submitted on 20-09-2016
Very satisfied this was my first trip to Memphis. Great good the staff at the hotel was great . It was very clean and they were also very helpful. Theye greeted you once you came down. It was great!!!
from 33 Humphry center drive, United States
Submitted on 23-09-2016
I would suggest to call the Hotel before you go to make sure it is actually set up. My confirmation was Confirmed with a number etc. When I go there they had no record of my booking. I had a copy of it gave to Manager, she got me a room. If it were not for her I would not have had a room and all Hotels were booked up around the area Memphis TN for that evening.
from memphis, United States
Submitted on 25-09-2016
When I arrived it was easy to get checked in. I gave my name and she gave me the key. The rooms was clean and had everything I needed. We had a great time and checked out in the morning. The only problem we had was someone made waffles that morning and did not know what they was doing and mess it up. We did not have time for the lady that was trying to fix it to get done. I really wanted that. Everything was great.
from
Submitted on 25-09-2016
I was a stranded motorist and this manager rescued me. This manager picked me up from the mechanic and made sure I was completely taken care of. I would highly recommend this hotel and staff to every one.
from Cincinnati, Ohio
Submitted on 25-09-2016
This Hampton Inn is very near Baptist Hospital in Memphis, which makes it a good choice for traveling outpatients and the families of patients. Our room was comfortable (except for the mattresses not being as firm as we like them) and relatively spacious. The staff were courteous and welcoming, and the ample complimentary breakfast was a definite plus.
from Ocala, Florida
Submitted on 28-09-2016
We were traveling through town on our way to Nashville on business and had an extra night so we decided to see some Memphis. The Hampton is a goto place for me because they are always clean and have a great breakfast. It had a great location and it was a pleasure to stay here.
from Dyersburg
Submitted on 30-09-2016
We stayed here two nights ago before a procedure at Baptist Hospital the next day. Everything was clean. The room was very nice. The breakfast bar was good. It was a very convenient place to stay because it was so close to the hospital. All the staff that we met were very helpful.
from HONESDALE
Submitted on 01-10-2016
We used points for our stay. Check in was quick and accurate. Room was large with a king bed, couch, large screen tv. Internet access was fast. Bathroom large with the normal amenities. The room and bathroom were spotless. Breakfast was the standard hotel breakfast.
from Guntersville, United States
Submitted on 09-10-2016
What a great hotel!!! No need to spend more, you'll have everything you need right here!! The breakfast is top notch with almonds for your oatmeal!!! The pillows were perfect and not worn out, very important in my book. And EVERYTHING was CLEAN!!!
from Osteen, United States
Submitted on 10-10-2016
Great service in every aspect from personnel, cleanliness, and services offered! The rooms were furnished with modern decor. Bathrooms were up to date. All employees were wonderful. The Breakfast provided would please the most picky eater--from cereal to eggs, biscuits, and gravy. Highly recommended!
from Memphis, Tennessee
Submitted on 14-10-2016
Rockin Robert at the front desk was exceptional! It was a last minute hotel change for us, but he made it totally painless. He even remembered my voice from the phone. Very accommodating! This hotel is very family friendly as well! Awesome job team!
from
Submitted on 17-10-2016
The hotel staff and members were very helpful and went out of their way to make sure we were taken care of during our stay at the hotel. We have enjoyed everyone of our stays at the Hampton/Hilton. Fresh bedding, towels, etc. A great place for home away from home!
from Jackson, Mississippi
Submitted on 18-10-2016
Our stay at Hampton Inn was very comfortable. The staff were all friendly and the complimentary breakfast was tasty. The bed was super comfy and the room was quiet. The inn is conveniently located right outside Shelby Farms Park which was great for us since we were running a marathon bright and early the next morning.
from Kingsport, Tennessee, United States
Submitted on 19-10-2016
When my soon said we needed to take a trip to Memphis for a school related trip, I was not looking forward to the experience. Memphis has never been on my list of favorite stops. My experience at this Hampton Inn and the area surrounding it has started to change my view of Memphis. Upon arrival the area surrounding the property is very nice and near several quality establishments. I never had the feeling of being less than secure. The next road back to the East, Poplar Grove?, has several f... Read more
from Ruleville, Mississippi
Submitted on 19-10-2016
This hotel was very clean and the staff was amazing! Right next to baptist hospital ! The continental breakfast was very good . The only problem is no fridge or microwave in the rooms. You would think for the price they would have them . It would really be good especially since I was there back and forth from the hospital with my grandson with no way to keep his bottles cold. All and all this is a very nice hotel.
from Tennessee
Submitted on 21-10-2016
Everything was great - Clean rooms - Great staff - Breakfast awesome - I'm really picky and to please me is something:) - We are staying there again next week - I have been traveling there for medical purposes great location next to hospital
from
Submitted on 26-10-2016
Have stayed in several Hampton inns in various states. This one seems like it has fallen off the radar - toilet had not been cleaned and did not want to flush ?? - no microwave. Just a sad little room. If you have to stay here for necessity of location to hospital I suppose it would be tolerable. If I had to be here more than 24 hours, I would not stay. Front desk staff was very nice though. That's why I gave it two stars.
from
Submitted on 26-10-2016
Although this hotel was in the heart of the hospital district, it was reasonably quiet. The staff was knowledgeable about the area of Memphis, friendly, and attentive. We had a slight problem with a room when my husband and I first arrived, and that was the door to our room wouldn't lock and stay latched. We told the guest service representative, Robert. He was apologetic, and quick to move us to another room. The breakfast was good and our room was clean and peaceful. Thank you to the entire st... Read more
from
Submitted on 01-11-2016
Very accomodating. Be sure that Robert is on duty when you check in. He and the other young man with whom he often works cannot do enough. I accompanied my wife and some of her friends on a trip to Memphis and they helped us find the right restaurants as well as gave us an excellent insight into the city, and outstanding directions.
from Athens, United States
Submitted on 01-11-2016
One member of the hotel staff that I interacted with was friendly and competent. The rest were rude and had no idea what they were doing. I was at this hotel for 10 days and I was forced to move three times during my stay. I was woken up at 7:15 AM the day of a 15 hour work day and told I needed to change rooms again, that day. When I refused the staff entered my room without permission. Threw the Do not Disturb sign on the floor and didn't notify me. My room smelled of fumes from the chem... Read more
from Ohio
Submitted on 04-11-2016
Came back a week later, going home. The place is the same, clean room, great employees.Only bad thing is the construction going on in the roads leading to the hotel. Really a mess, and as normal, signage is bad.
from Tulsa, Oklahoma
Submitted on 14-11-2016
We were passing through on our way to pigeon forge. I wasn't able to see the neighborhood as it was dark when we arrived. They did have the front door locked for safety I imagine. The hotel is in a largely medical area and a little tricky to find from the main road. Arrived late and left early but staff was accommodating and friendly. Breakfast was tasty!
from Olathe
Submitted on 14-11-2016
I stay at Hamptons all the time and usually enjoy them. When I walked in, all started fine and the young man at the front desk was relatively polite. I got to the room and the light switch didn't turn on lights. Had to fumble in dark to get to a lamp; and it was super cold. Went to turn the heat up, and the digital display was not working. Turned it up until the heat turned on plus a few clicks. Took my dinner and went down to the lobby to watch some TV while my room warmed up. The radio was pla... Read more
from
Submitted on 15-11-2016
Ok stay although an update is warranted to stay competitive. Good breakfast. Clean enough. We were satisfied with our stay. Hospital close by and did not note any shopping close by, food or otherwise. City environment which was quiet enough for us.
from
Submitted on 16-11-2016
The hotel was clean. The staff was nice. The location was easy to access main roads. I think the breakfast could have a little more variety. For example, on Sunday morning there was only one kind of bagel.
from Cordova, United States
Submitted on 23-11-2016
Nice hotel with great location. Clean rooms. Great breakfast. Great staff. Will stay again if the opportunity comes up. Keep up the great work Ashley, Sharon and the Hampton team. Keep up the Hamptonality!
from Madison, United States
Submitted on 22-11-2016
I think it is an old building. Cant believe the ceiling was leaking, the AC was not working. Hilton is a brand, and we choose Hilton for a reason. This is terrible. We have other options to choose from if this is the case.
from Austin, Texas
Submitted on 24-11-2016
A difficult trip was made more tolerable by an excellent night's sleep and a warm breakfast. No fuss. Clean. Bed was very comfortable. Temperature of the room was just right. Couldn't have asked for better value.
from Roswell, Georgia
Submitted on 28-11-2016
We enjoyed our stay in a 'safe and secure' setting for our few days in Memphis! The staff was courteous and always happy to help with any questions. The breakfast was great and there was a variety of breakfast items!
from Morehouse, Missouri
Submitted on 29-11-2016
Easy access to room. Rooms clean. Staff very helpful and friendly. Close to several attractions and eating establishments. Animal friendly. Breakfast hot and stocked until 10:00am. Thought needed security cameras outside.
from
Submitted on 30-11-2016
I normally book Hilton's when traveling. I've visited over 100 Hampton Inns. This is 1 out of 100 that doesn't have cameras on the floor or the outside facility. The staff was great especially LB and Darius. LB is constantly working! Back to the main focus, with this hotel not having any cameras, many of its hotel guest woke up to the following in the picture. Sharon has been working there so long she could careless what the customers think or say, long as she have a job. I even heard her tell a... Read more
from Ocala, Florida
Submitted on 03-12-2016
Hotel is clean and the staff are very friendly and helpful. I won't hesitate to use this hotel again anytime I visit Memphis Tennessee. The cost was reasonable. The breakfast was very good each morning.
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