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Doubletree Hotel Memphis

Memphis, TN, US (MEM)

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Based on 812 reviews
For your convenience, daily complimentary airport transportation is provided.
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Doubletree Hotel Memphis
5069 Sanderlin Avenue, Memphis, TN US 38117

Doubletree Hotel Memphis is one of the premier hotels in the area offering the following features:

  • Complimentary High-Speed and Wireless Internet Access throughout Hotel
  • Indoor/Outdoor Pool
  • Fitness Center
  • 24-Hour Business Center
  • Complimentary Airport Transportation
  • Multi-Lingual Staff
  • News Stand
  • On-Site Restaurant and Lounge
  • Room Service
  • Meeting Rooms
  • ATM

The spacious guestrooms, suites and executive level accommodation provide all the comforts of home, including:

  • Sweet Dreams Bedding
  • 37 inch Flat Screen Television
  • Refrigerator 
  • Alarm Clock with MP3 Connection
  • Complimentary High-Speed Wireless Internet Access
  • Wolfgang Puck Coffee and Coffee Maker
  • Hair Dryer
  • Iron and Ironing Board

On-site restaurant Lynchburg Legends Bar & Grill offers signature dishes created from special recipes featuring products from the nation`s oldest distillery in Lynchburg, Tennessee. Breakfast, lunch, dinner and room service are available.

  • 24-Hour Front Desk
  • ATM Machine
  • Adjoining Rooms
  • Audio/Visual Equipment
  • Business Center
  • Business Services
  • Complimentary Coffee
  • Conference Rooms
  • Executive Floor
  • Fine Dining
  • Fitness Facility
  • Free Airport Shuttle
  • Free Morning Paper
  • Free Wi-Fi
  • Handicap Services
  • Ice Machine
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Outdoor Pool
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Smoking Rooms Available
  • Swimming Pool
  • Vending Machines
  • Wheelchair Access
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 812 reviews
from lancaster
Submitted on 22-05-2016
Double tree by Hilton is located a short walk from the main interest area of Memphis and virtually next door to the Peabody hotel. It's probably a little dated but this is compensated by reasonably spacious rooms and friendly staff. A massive bonus for us was arriving at 6.30am after an overnight Amtrak rail journey and given the room immediately without any fuss was amazing! Well done reception staff! The rooms were quiet and a good nights sleep was achieved. We didn't use the on-site TGIs.
Submitted on 22-05-2016
The Basics: Rooms are updated and clean. Extremely friendly staff. Handicap friendly. Blocks away from Beale Street. TGIF is just off the lobby. Offers some personal amenities for purchase. Across the street from Peabody Hotel. Regardless of the length of your stay, this Double Tree will not disappoint you. The unique lobby is quiet and offers plenty of seating. The gentleman playing the piano added a relaxing touch to the atmosphere. I will mention also the transportation to and from the airp... Read more
Submitted on 22-05-2016
This Doubletree was reasonably priced in a convenient location. They also had very friendly staff. It was very close to several shopping areas. The food in the Executive Lounge was a pleasant surprise. I would stay there again if back in the area.
from Nashville, Tennessee
Submitted on 23-05-2016
The hotel was nice staff was friendly but I found a live roach in bathroom. Roaches are sort of common in the Memphis area so I wasn't so shocked. Overall the hotel was nice sort of fancy inside but a little dated. Nice elevator in center of lobby but the glass was dirty.
from Piggott, Arkansas
Submitted on 24-05-2016
Stayed for a wedding in May. Friendly staff greeted me there. Rooms were spacious and clean, and the bed was extremely comfortable. Wonderful location if attending an event at the Memphis Botanic Gardens.
from Chicago, Illinois
Submitted on 01-06-2016
The carpets were disgusting. The shower curtain smelled like mildew, and one of the pillow cases had a lipstick stain on it...other that that everything else was fine. One of the good perks were the complementary cookies given upon arrival.
from Tupelo, Mississippi
Submitted on 01-06-2016
It feels like coming home each and every time I stay here. From the front desk being so helpful and welcoming to the housekeepers who are always friendly. I had a need to find an extra tuxedo shirt and cummberbund/tie set and Keith at the front desk gave me the perfect place to find what I needed. Miss Marilyn at the front desk is ALWAYS friendly and she is one of the primary reasons I keep coming back.
from Milwaukee, Wisconsin
Submitted on 02-06-2016
Great location to stay for vacation or business. Everything you need is close including downtown Memphis. The rooms are very clean. Nice inside, outside pool and fitness center. Staff is friendly and accommodating. Carlos greets everyone with a BIG smile...he remembers your name and suggestively sells delicious food. I will be back!
from Memphis, United States
Submitted on 03-06-2016
The Hiiton Doub;etree was a nice hotel, but the check -in receptionist was rude and did not give us cookies. when I asked for them, she asked very put out. When we cheked out, she did not ask about our stay or welcome us back. we will not stay there acain!
from Chattanooga, Tennessee
Submitted on 06-06-2016
Minimally acceptable, but not recommended for families. Comfortable beds and clean, as is appropriate with a vacuum cleaner being run at 7:20am on Sunday morning. Indoor pool to cold to use in June. Apparently, management chooses not to heat. Internet @$6.95/nt without HHonors. No breakfast. Bill at checkout and bill sent by email differ by $80.00. Price per night higher than comparable properties in East Memphis but with fewer amenities. This property now placed in the "Do Not Return" fi... Read more
from Chicago
Submitted on 09-06-2016
Hotel needs a bit of updating but is very clean and in a great neighborhood. Staff was extremely helpful and friendly, especially the breakfast staff. From the moment we entered the restaurant no less than three people greeted us. Service was prompt and food was very good. Some of the most pleasant waitstaff I have ever encountered.
from Imperial
Submitted on 14-06-2016
I put cleanliness as most important thing for a hotel to get right and it was clean. The chocolate chip cookies are enough to keep me coming back. Only complaint is the beds seem a little small. Not the best beds for two adults to have to share. Staff was very friendly
Submitted on 14-06-2016
The room smelt strongly of mildew.when we checked in. The beds were very uncomfortable (Old mattresses) and we slept terrible. The hotel was very dated. The pool was small. No problems with the staff.
from Fort Wayne, Indiana, USA
Submitted on 14-06-2016
Just an average hotel for Memphis. Only benefit is a lot of restaurants in walking distance and nice area around the hotel. Rooms are clean and beds are comfortable. Very noisy on the 2nd floor during my stay lots of doors banging and people being loud. Not sure if it was the lack of sound barrier or just a group of people but don't typically experience at other hotels.
Submitted on 15-06-2016
good hotel, nothing exceptional but I think the staff was excellent. The cookies are very good too. The room was comfortable and clean. Location of hotel is OK, most would probably think it is better but I prefer staying downtown. I was there on business so it was not my choice. I would stay there again but would try to find another hotel.
Submitted on 28-06-2016
Hotel is a bit east of downtown Memphis but works well for my business needs. Grocery stores and restaurants are walkable. Executive lounge is helpful. A/C units are a bit loud. Only issue here is parking. If you get in late it might be a little tight.
from Dallas, Texas
Submitted on 29-06-2016
We stayed 4 days. The room was comfortable and roomy. The staff was helpful and friendly. The cost was reasonable. Breakfast was good. There pool was clean. Room Service prices were more reasonable than I expected I would stay here again.
from Heercules, CA
Submitted on 29-06-2016
The website says close to or near the airport with a free shuttle from the airport. The shuttle stops running at 10 and unless you want to be in Germantown or Rast Memphis, go to the downtown Doubletree.
from Detroit, United States
Submitted on 30-06-2016
I had wonderful experience there. Staff and breakfast was great. The rooms clean and the pool was well kept. Check-in and check-out went very well. This was my first experience at staying at Double Tree Hotel and I will here again.
from Louisville
Submitted on 02-07-2016
My wife and I visited on the Independence Day weekend. The hotel staff was friendly. The room was nice. We were on the seventh floor and there was a wonderful view of the swimming pool :) The hotel lobby is very small. The hotel seemed dated to me.
Submitted on 02-07-2016
Had my vehicle broken into at this place. Fence in parking and a security guard. Came out the next morning and truck broken into as well as 7 to 10 more. Be aware do not have anything in your vehicle. They broke in some with nothing in them to steal.
from Florence, Mississippi
Submitted on 03-07-2016
Ok, so at check in the girl at the desk was completely rude. She asked for my last name, and not another word was spoken. She didn't ask for my ID, or my credit card. She gave me breakfast vouchers, but didn't tell me when or where breakfast was, and the vouchers didn't say. I didn't even know I had the breakfast vouchers until I opened my keycard to get into my room. Also she didn't mention anything about the pool, or the where the elevators where. Now, onto the room, it was fine. Comfortable b... Read more
from Woodstock, Georgia
Submitted on 04-07-2016
Good hotel for the price. Dinner in the restaurant was bey good, they had a nice menu. Nice indoor outdoor pool area; it would have been nice if they would have had a hot tub. I left something behind and it was found by the staff. They overnighted to be the very next day, staff was very helpful. Internet service was pretty good and the rooms were very clean.
from Miami Beach, Florida
Submitted on 07-07-2016
Moldy musty smell in room. All my daughter's clothes had to be washed or dry cleaned after the trip. Nice pool and amenities. Front desk helpful. Bonus that there is a free shuttle to and from the airport. Grocery store close by
from Camden, United States
Submitted on 07-07-2016
I loved everything about this hotel from the staff to the beauty of the lobby area, to the the pool, to the guest rooms! Great experience! One night, I called the front desk and asked for extra towels! They arrived about 5 mins later and they were still warm! I will certainly stay here again!
from Douglasville, Georgia
Submitted on 08-07-2016
I must admit that when I read some of the reviews for this location, I was a little nervous. However when I arrived, I was greeted from the time I walked through the door. The staff was excellent! Matter of fact, that is the crown jewel of this location, the customer service. The room is what I expected being a Hilton property. I did not experience what some reviewers called a "musty" smell in my room. I loved that this fitness center had weights, I was in heaven then. The restaurant inside the ... Read more
from New Jersey
Submitted on 08-07-2016
Rooms clean and well outfitted, front desk provided friendly and good service, even gave us a hot cookie at 10 PM. Good beds. Hotel had lots of private events yet we did not feel crowded. Breakfast was fair, it seems that they were disorganized, yet tried hard to please. If it was not for that experience I would give it excellent. Free Wifi was good.
from murfreesboro, United States
Submitted on 09-07-2016
Great room, good work out area. Managers reception on Wednesday night was an added bonus! Great lighting in the bathrooms. Restaurant had very good food. Workout area, good, but one of the treadmills you could not get volume on the tv.
from Cincinnati, Ohio
Submitted on 10-07-2016
The rooms, staff and service was great! The location was perfect. The pool was wonderful for the kids! The beds were comfortable and the staff was accommodating to our needs. There were a few events going on at the hotel and you would have never knew, they stay was very quiet and pleasurable.
from Nashville, United States
Submitted on 15-07-2016
My car was broken into while staying here. The hotel staff was less than considerate of the situation. The police informed me that this hotel gets a lot of car break-in reports. My room was clean and you can tell they are trying to make this a better place, but customer service training is needed, and better security is needed.
Submitted on 16-07-2016
Hotel is nice. Not new but not terribly old or worn either. Rooms are clean and the beds are average. Bathrooms are what you would expect in a older hotel. Self parking is free and the check in is always quick and efficient. Concierge lounge could use updating and better fare. As a Hilton Diamond member I usually get some type of upgrade which is nice.
from Petersburg, Illinois
Submitted on 17-07-2016
Allowed us to check in early room was clean and housekeeping were great. The executive level was a nice touch at breakfast and after hours. Location was near plenty of shopping and restaurants. Pool was clean and not crowded. Only issue I had was somebody dented passenger side door of our vehicle but that's not hotels fault
from Richmond, Virginia
Submitted on 21-07-2016
We were in Memphis for a tennis tournament. The hotel is clean, friendly staff, plenty of food options nearby. AC was great! Staff was friendly, accommodated us in regards to an early arrival. On site restaurant.
from Pelham, United States
Submitted on 21-07-2016
We were in route to Branson, MO and decided to shorten the trip by staying over in Memphis for a night using our Hilton points. The hotel was very clean, staff very nice and welcoming. We would stay here again. Unfortunately, we didn't get an opportunity to take advantage of the amenities due to the late in the afternoon check-in and short stay.
from Matthews, North Carolina
Submitted on 24-07-2016
Overall, the hotel service/staff was acceptable. However, the A/C unit was so loud that I couldn't sleep unless I stuffed my head in between the two pillows. The noise was to the point that I had to raise the TV volume to 60 to just hear it. Next time if possible - I would check out the AC Unit before officially accepting the room.
from Tupelo, Mississippi
Submitted on 25-07-2016
Date of stay 07/20/2016-07/21/2016. I realized on my way home that I had accidentally left two flat curling irons that were somewhat expensive in the room. I called back on Thursday night. Someone checked the lost and found - no items. I called the next day at 6:44 am CST and left a message for housekeeping. I also called again at 7:28 AM CST. Spoke with Housekeeping manager. She said that she would call me back. But to date, I still have not received that call back. At 9:48 AM I called again an... Read more
from Gainesville, Georgia
Submitted on 25-07-2016
This hotel is close to I 240 and I 40 as well as downtown Memphis. The staff were great and very friendly. The room was clean and had all the necessary amenities. I will stay here again. Breakfast in the restaurant was tasty and affordable. There is a Whole Foods Market and a Kroger within walking distance.
from Fort Lauderdale, Florida
Submitted on 25-07-2016
My first night was a disaster.The AC unit in the room was old and so loud.I asked for assistance but I was told the entire hotel has the same AC units that nothing could be done. I had a sleepless night. The next morning, i prepared to leave.The shift must have changed that the person offered sending the technician to the room b4 I make my decision.The technician came and confirmed that the AC unit in the room was so old and noisy and not functional. I was still going to leave but Kenny Egglesto... Read more
from North Chicago, Illinois
Submitted on 27-07-2016
The hotel was a great place to stay and enjoy the Memphis area attractions. The hotel has many amenities and the staff was very professional and friendly. I would highly recommend staying here if you are looking for a mid location and reasonable priced hotel.
from Little Rock, Arkansas
Submitted on 29-07-2016
My boyfriend and I were guests at this hotel December 25th through December 27 of 2015. We realized after check-out (in the parking lot before we even left) that a gift bag of presents (his gifts to me for Christmas) were missing. We immediately returned to the front desk, explained we left items in the room and were given a key to the room. There was no bag, no gifts, not anything left in the room. After reporting it to the front desk, we waited for over an hour for the manager on duty to... Read more
from Amsterdam, NY, United States
Submitted on 29-07-2016
This hotel was perfect for my stay in Memphis. The service and conditions were excellent and I really enjoyed using the executive lounge each morning for breakfast. My room was quiet and comfortable. I received a Hilton Honors rate that was lower than some of the Hampton Inns nearby. Overall, very satisfied and I will stay here again.
from BALTIMORE, United States
Submitted on 30-07-2016
Very nice Hotel. The staff was friendly at check in and the rooms were modern and clean. The bar and dinning room were upscale but not stuffy. The day we checked in was hot and I thought I would have to lower the ac temp and wait for the room to cool off but it was already comfortable. I would stay here again for sure.
from Canton, GA, United States
Submitted on 03-08-2016
This hotel is much, much better than the nearby Hampton. Customer service was courteous and helpful. Breakfast was great, but choices were repetitive. Either way it beat a Hampton breakfast any day. The only issue I had was when the GFCI outlet went bad and staff brought me another hair dryer and never fixed the problem. I just plugged in over the refrigerator counter for the last morning and will let the next guest worry with this one.
from Memphia, United States
Submitted on 04-08-2016
Double Tree Sanderlin made my visit a dream one. Staff is professional, cordial, helpful, and friendly. Hats off to Front Destroy Manager Mr. Anthony Frost and many others. Hotel is immaculately clean. Location is superb. I know because I stayed there 32 days on a splurge .
from Kansas City, Missouri
Submitted on 04-08-2016
We stopped here while traveling from Missouri to Florida. Overall the hotel was clean, and in a safe and central location. The pool is half indoor and half outdoor, which was a little misleading. The pool decks were dirty, no pool towels, and there were no places to sit and supervise my son inside. The Hilton Honors upgrade for the executive floor and lounge access was well worth the additional cost. The lounge was well maintained at the staff were very accommodating.
from Franklin, North Carolina
Submitted on 04-08-2016
This was the first time we stayed at this particular hotel and we were pleasantly surprised. Everyone on staff at this hotel was very helpful and they were all very friendly! Our housekeeper went out of her way to make sure we had everything we needed. Will definitely stay here again when we are in town!! It was a great location as well!
from San Juan, Puerto Rico
Submitted on 05-08-2016
I wish i could upload pictures to show how nasty the air filters were. Behind and Under bed were filled with surprises. Night personel had no idea how to deal with passengers. Not my first time there and not my first time finding the same problems.
from Jacksonville, Florida
Submitted on 06-08-2016
Safe neighborhood, Clean Rooms, Comfy Beds... The grilled cheese sandwich and tomato soup were excellent in the on site restaurant and just want a late arriving traveler needs. The executive lounge was great for breakfast and h'dourves. Having said that, I think the maintenance department is slacking at this hotel. My bathroom sink's faucet was not centered in the hole through the granite counter top. So, there was a 1/2 - 1" gap between the faucet and the counter top. We were on the 8th fl... Read more
from Colorado
Submitted on 08-08-2016
Room was nice and clean. I didn't like the very soft mattress. I could swear they had bed bugs. My legs are still itching. The breakfast was not that great. You couldn't sit were you wanted and I had to insist to get my coffee poured into a clean cup and then the server didn't look at me again. I always try to keep my expectations in line with the hotel price. For this price bracket they have to work harder.
from Raleigh, North Carolina
Submitted on 09-08-2016
During a recent business trip to Memphis, I chose to stay at the Doubletree... mainly for the cookies :) but also Doubletrees typically have higher standards so I feel comfortable with the quality. For the most part, the staff was very hospitable. Only a few did I encounter that were not as service oriented as most. Also, I liked that the room was stocked with slippers and a robe, which was a nice touch for the property. While I know the challenge I had was somewhat out of the property's contr... Read more
from MSP
Submitted on 10-08-2016
I always stay here for business and traveling to see family. I love this property. The rooms are clean and the staff is always welcoming. I recommend this place to anyone. The only thing to work on is acknowledging the HH members.
from Murfreesboro, Tennessee
Submitted on 10-08-2016
The only reason I am not giving an overall rating of terrible is because the room was clean and comfortable. I love the Hilton brands, but there is a very serious integrity issue with this hotel. The front desk staff offered poor customer service at check in. There were some relatively minor issues with my Diamond benefits that any Hilton hotel (especially Doubletree because historically they have excellent service) could have easily remedied with something as minimal as a phone call to my room... Read more
from Kansas City, Missouri
Submitted on 12-08-2016
This property is a gem. Centrally located you are in a one stop shop scenario. Anything you need is literally at your fingertips.. Fd staff is very helpful and professional. Housekeeping staff was very professional and engaging. They all greeted with hello and a smile. Restaraunt was excellent. The food was good. The waitresses VERY good service. The only black eye was probably the hostess if the restaraunt was on her cell phone. Instead of putting her phone down, she just looked up and told me ... Read more
from Kingsport, Tennessee
Submitted on 15-08-2016
On property restaurant, full bar, live music, and historic architecture preservation tip the scale in favor me choosing to stay here again. Convenient to entertainment, famous food, and pro baseball. The warm cookie at check in was a nice also. Clean, safe, quiet, spacious room was fully amenitized.
Submitted on 16-08-2016
I stay at this property whenever I come to Memphis. The staff is outstanding. The rooms are comfortable and the beds are relaxing. Anything you need is close I only ate at the hotel for breakfast. The. Buffet is okay. You will be full.
from White Lake, Michigan
Submitted on 17-08-2016
Great hotel, great location, very clean and very comfortable. Hotel staff very friendly and always acknowledged you. Would stay here again if I get a chance. And the cookie just an added bonus. Double tree on sanderlin gets 5 stars from me.