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Homewood Suites by Hilton Knoxville West at Turkey Creek

Knoxville, TN, US (TYS)

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Based on 397 reviews
The 3500 acres of national parks and forests that surround this upscale Knoxville hotel provide a tranquil and beautiful setting for all travelers.
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Homewood Suites by Hilton Knoxville West at Turkey Creek
10935 Turkey Drive, Knoxville, TN US 37922

You will be delighted by the amenities you find at this deluxe all-suite hotel. Each of the 103 beautiful suites comes with a fully equipped kitchen, free WiFi, and a full size sofa sleeper. The separate sleeping and living quarters provide that home away from home atmosphere whether you`re traveling for a few nights or longer.
Room Amenities:

  • Complimentary Weekday Newspaper
  • Cable Television
  • Kitchenette
  • Coffee / Tea Maker
  • Cookware / Dinnerware / Utensils

The complimentary Suite Start breakfast is available every morning, serving up morning favorites to get your day started right. The evening Welcome Home manager`s reception is there to greet you upon return to the hotel with a complimentary meal and beverage. The Suite Shop is also open to grab a quick snack any time, and room service is available if you choose to dine in your suite.
Property Amenities:

  • Video Library
  • FREE Wi-Fi
  • Business Center and Services
  • FREE Parking
  • Outdoor Pool

The friendly and knowledgeable hotel staff would be happy to offer up some recommendations for shopping, entertainment, and dining in the local area. With so much to do in Turkey Creek, you are sure to find an activitiy to please everyone in your party.
Area Attractions:

  • Historic Tennessee Theater - Est. 1928
  • Willow Creek Golf Club
  • Old City Historic District
  • Knoxville Museum of Art

  • Banquet Facility
  • Business Center
  • Business Services (+)
  • Conference Rooms
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Morning Paper
  • Free Parking
  • Free Wi-Fi
  • Library / Video Library
  • Mountain View
  • Museums Nearby
  • Non-Smoking Property
  • Swimming Pool
  • Theater (nearby) (+)
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 397 reviews
from Knoxville, Tennessee
Submitted on 09-05-2016
We're staying here due to a fire. The management and personnel are second to none. We are greeted warmly by name each day by every employee we come in contact with. We have the same housekeeper everyday who strives to make our suite clean and comfortable. We are grateful and appreciative and strongly recommend this Homewood Suites to anyone!
from Bonita Springs, Florida
Submitted on 15-05-2016
The hotel had a nice homey feel with the way the rooms were nicely equipped with kitchen and separated bathroom. We got the King Suite. The staff was friendly and the kitchen staff was also friendly. My only complaint was the room smelled musky in or near the bathroom. Also the light switch and covers could be wiped down every so often. Nice hotel though despite those 2 negatives. One other thing is i think the pet fee of $75 is too much considering a little dog hair is not much of a clean-up. ... Read more
from Gainesville, United States
Submitted on 18-05-2016
Professional, friendly, helpful staff; clean and welcoming facility; quality for price; complimentary internet for HHonors members; excellent complimentary breakfast. I recommend this facility for location and ease of access to major roads.
from Newport, United States
Submitted on 18-05-2016
I have stayed at this property 7 Times since February. I have never had a unpleasant stay. The staff is above outstanding. The room was very clean. The breakfast was good the evening social was pleasant. The grounds are kept up. I cannot complain about the hotel. I am a seasoned traveler and this is where I will stay every time I have a need in Knoxville. Everything you need is within this area.
from Memphis, Tennessee
Submitted on 21-05-2016
The two bedroom suite was everything I expected it to be. I was very pleased with the amenities. Checkin and checkout always easy. The complimentary breakfast was good. There was a nice selection for my family.
from Sturgeon Bay, United States
Submitted on 27-05-2016
Homewood Suites in Turkey Creek is a fantastic place to reside while visiting Knoxville. Excellent accommodations and services while simultaneously being a great location for shopping, food, and entertainment.
from Kansas City, Missouri
Submitted on 29-05-2016
Our family of 5 were welcomed by the staff just in time for the evening social. The complimentary meals evening and breakfast were good. Fresh waffles is a nice touch. Staff was polite and friendly. The hotel was clean which was most important.
from MO
Submitted on 01-06-2016
We were visiting Knoxville for Destination Imagination finals and chose this venue for proximity to a relative's home. King suite was perfect launch pad for us. 30 min. to downtown, 10 min. to relative, and in the middle of shopping and restaurants. Pool, exercise room and good breakfast (didn't make any of the evening gatherings, unfortunately). Clean with attentive, pleasant staff.
from San Antonio, TX
Submitted on 04-06-2016
I think my title pretty much sums it up. I did not reserve these rooms, but was a guest during the DI Finals. In order for me to rate it as average, the front desk staff would have been more responsive. In order to have rated it good, our floors would have been swept and the bathrooms and kitchen floors mopped, and the pool and hot tub would not have had a green tinge. To rate this hotel as excellent, it would need a serious update. I will say the beds were really comfortable, but the rest o... Read more
Submitted on 08-06-2016
great stay, pool was good, the hot tub was broken, breakfast was very good. The business computers were not working as well as the could have been. The staff was very friendly, they kept the food bar filled.
from San Francisco, California
Submitted on 17-06-2016
this hotel shares a parking lot with another hotel and the Texas roadhouse steakhouse. The surrounding vicinity has every restaurant you can imagine from Buffalo wild wings to red Robin to Panera bread. There is a target AND Walmart located across the street. Literally any type of food you need is walkable from this place. I love the HOMEWOOD brand because I like apartment-style with separate kitchen as opposed to just one hotel room. The young lady at the front desk was super helpful to us. the... Read more
from Memphis, Tennessee
Submitted on 17-06-2016
Outstanding accommodations and super staff. The convenience of restaurants and shopping within walking distance was phenomenal. The room had everything you needed and overlooked the pool. The breakfast had great variety and taste was delicious.
from Tampa, Florida
Submitted on 20-06-2016
I was told to find " other accommodations " when I went to renew my reservation because " we are not comfortable with that lifestyle " My GAY lifestyle they meant . I had asked the night front desk staff to please ask the manager if they wouldn't mind leaving the US Flag at half staff for my friend Eddie Sotamyer Jr. Who was murdered in Orlando in the terrorist shooting last week . It was Gay Pride weekend in Knoxville and 2 other Hilton properties actually sponsored the pride event . I had no ... Read more
from Columbus, Ohio
Submitted on 22-06-2016
Unfortunate experience. Check-in challenges, nice but argumentative clerk, unclean room and bathroom. Overcharged for the room but eventually corrected after some followup upon departure/checkout. Good location.
from Coralville, Iowa
Submitted on 22-06-2016
Beautiful, clean, comfortable place to stay. We loved our room and that Amanda worked to get me the room I wanted when I had to change the night we were staying! Amanda was terrific and so helpful and friendly! The beds were comfortable and the hotel is conveniently located.
from Machesney Park, United States
Submitted on 22-06-2016
I had reserved room #318 for a week long vacation (you can choose the room 24 hours before check-in). I was given room #319 upon arrival and was told there were maintenance problems in #318. Other people were in that room later though and we were never given the option to go back to that room. I don't think that they should offer the ability to choose a room if they aren't really going to let you. This started my trip off on the wrong foot as I tend to be superstitious. I did explain this to the... Read more
from Durham, North Carolina
Submitted on 22-06-2016
This was a very nice hotel. About an hour drive to Great Smokey Mountains NP and very convenient to restaurants and other activities in Knoxville also. (Connor's right next store was a very nice restaurant for steak and seafood). Beds were super comfy, room was spacious and very clean, breakfast good. Quiet for an excellent night's sleep even though it is right near I-40. Would definitely stay here again.
from Mooresville, North Carolina
Submitted on 30-06-2016
The facility is up to date. Rooms clean with no mold in bathrooms. Food options very limited for breakfast and dinner snacks. Room does not seem as large as, say the Candlewood, but OK. People very friendly and helpful. In a rather large shopping area. Many food choices, some within walking distance. Smokey Mountain Brewery worth the 2 min. drive. Over all, OK.
from Chicago, Illinois
Submitted on 13-07-2016
We only stay in Hyatt but this time had to look for another hotel( this one and country inn) since we had a puppy with us. this hotel is cleaner than non pet friendly hotels. The rooms wwe clean, quiet and breakfast was good. Would definitely stay here again.
Submitted on 13-07-2016
This hotel is a fancy motel at best, which rests on its "Excellence Certificate" laurels and forgets to actually live up to that standard. Like other reviewers, we were offered the option to choose a room online and that didn't work out. We arrived at 5pm after a 10 hour drive only to be told our room wasn't ready. The front desk staff kept calling housekeeping while we stood in the lobby with all our bags unloaded. I asked if we could just put our bags in the closet while they got the room read... Read more
Submitted on 18-07-2016
The most important thing we noticed about Knoxville (too late) is that there's not a big difference in price between the mediocre places like this and the upscale hotels (like the actual Hilton Hotel). If I had it to do again, I shell out the extra $50 and spring for better accommodations. Everything was okay at the Homewood Suites. It was clean and decent, but pretty basic with simple rooms and an almost unusable gym.
from Morgan Hill, California
Submitted on 20-07-2016
Suites are a little small, but the location of the property is good. There is a grocery store, liquor store, cinema, shopping, and many restaurants within walking distance. There is also a walking trail nearby. The courtyard has a small pool, outdoor grills and tables and chairs. Nice location but the room itself was small.
from Des Moines, Iowa
Submitted on 21-07-2016
Rooms are average and you should ask for a room that isn't on the side of the interstate, a lot of road noise. Lucky I travel with ear plugs. Location is in shopping and dining area, much of which is walkable.
Submitted on 24-07-2016
I agree with others, ask for a room on the side away from the interstate. The staff, Ruby, Rachel, and Richard were awesome. Breakfast was fresh and better than most of the Hilton properties that I have stayed at. Ruby was very professional and quick to respond. Would happily stay there again.
from Queretaro, Mexico
Submitted on 27-07-2016
I am not usually a complaining person, but sometimes you need to help to improve the services in a hotel. We spend 1 month here in the biggest suite, 2 bdr/2bth! the people in front desk are really nice, they do a great job!! but the people who clean the room don´t do a good job! Some times we arrived and we found the trash can on the dinner table ( So hygienc) the beds were made not in a professional way. One day the cleaning woman, forgot to clean our room, and when we arrived, was everythi... Read more
Submitted on 28-07-2016
This hotel boasts an "Excellence Certificate,?? but needs some upgrades in order to live up to that standard. Like other reviewers, we were offered the option to choose a room online and that didn't work out. We arrived at 5pm after a 10 hour drive and were told our room (which we checked into and specified via phone call on the drive in) was not ready. The front desk staff kept calling housekeeping while we stood in the lobby with all our bags unloaded. I asked if we could just put our bags in... Read more
from Illinois
Submitted on 31-07-2016
We have stopped at this Homewood Suites on many, many occasions. We enjoy the convenience as its our exit for the back way to Gatlinburg. This hotel is always very busy and while the parking leaves a lot to be desired the exterior of the hotel is very welcoming. Inside the hotel is starting to need some major facelifts which I know is hard to do when you're always so packed. July in Knoxville is hot and we had a terrible time with our air conditioner which made for an uncomfortable night. If I ... Read more
from Arnold, United States
Submitted on 31-07-2016
I have always been pleased with my stay at Homewood Suites. The staff are pleasant. The rooms are spacious and clean. The linens are comfortable. The breakfast is very good with many choices. I always look for Homewood Suites in the area when making travel plans.
from Cataula
Submitted on 01-08-2016
This hotel is beautiful and very clean. The breakfasts are wonderful and the rooms well maintained. The beds and rooms are well designed and the staff is very friendly. You will love this hotel. I always stay here with my 2 small dogs when in Knoxville. Judy B. from Georgia
from Davie, Florida
Submitted on 06-08-2016
The hotel room was clean and it does offer decent amenities. It looked like the pool/spa area is in need of a good cleaning. There are also only two elevators in the hotel at opposite ends which would normally work great; however, the button to call one elevator from the top floor was broken. The manager reception was nice nightly with an open beer tap and some average food. The breakfast was also average but still a step above the standard continental at most places. The staff was excellent and... Read more
from Pekin, Illinois
Submitted on 07-08-2016
Would definitely stay again. The hotel was very clean and the staff was excellent with finding us a room to work for our family. The hotel was quiet and checkout is very easy. Hotel located in great place off the interstate.
from Kingsport, Tennessee
Submitted on 14-08-2016
I stayed at Himewood for four days for business. I have no complaints, and was actually pleasantly surprised by the evening social...I did. It know this was offered...nice touch. I liked the suite with the kitchen area...during lunch breaks I went to my room for a quiet lunch.
Submitted on 14-08-2016
As a frequent traveler to Tennessee, this is the ONLY place I stay when I'm in the Knoxville area! Excellent accommodations(very well maintained/clean property), great staff(always polite and helpful), great location, and an excellent breakfast! Would definitely recommend this property/5 out of 5 stars!
from United States
Submitted on 15-08-2016
Great place to stay! Pre-arrival was helpful, check in and out was simple and staff was professional! The room was great to stay in and make dinner and it was convenient to get to and use the fitness center!
from Sunrise, Florida
Submitted on 17-08-2016
This is a great hotel. I have stayed here twice for business. The rooms are clean and the beds are comfortable. It is close ( out the front door) to shopping and dining galore. I would stay here again with out a doubt.
from Wilmington, United States
Submitted on 30-08-2016
I have never had a bad experience at any Homewood Suites and this was no different. There was a lot of shopping and dining choices within walking distance at this location. Staff was very friendly and very efficient. I highly recommend this brand anywhere you go.
from Greensboro, North Carolina
Submitted on 01-09-2016
Rooms are large and clean. Customer service is always friendly this is my go to hotel when staying in Knoxville turkey creek area. Some small maintenance issues outside of the room is only reason no 5 star, leak in hallway on first floor, lights on basketball court were not operating. Nothing major and will stay again
Submitted on 04-09-2016
Homewood Suites is always my favorite hotel. Having a full sized refrigerator, dishes, a REAL drinking glass in the bathroom... these are the sort of things that add up when it comes to the extra niceties. And all for not much more than you would pay for a regular hotel room elsewhere. I will always choose a Homewood Suites when one is available.
from Birmingham, Alabama
Submitted on 04-09-2016
Enjoyed great 4 nite stay in Knoxville at Homewood Suites property. I was on business and my wife came to relax and enjoy. Property located in excellent area with plenty of shopping and restaurants. Hotel staff, cleanliness and accommodations were outstanding. Would stay again
from Chattanooga, Tennessee, Usa
Submitted on 06-09-2016
Very good clean room with huge shower . Has good free breakfast with several items to choose from . Front desk staff are great. Plenty of free parking and lighting is very good. Location is next to Turkey Creek mall and several great places to eat and shop.
from Chester, South Carolina
Submitted on 10-09-2016
What a fabulous stopover. Great room. Make yourself at home. Lots of eating establishments nearby, some within walking distance from your room. Also you can bring in your own groceries and fix yourself dinner. I highly recommend this hotel.
from Columbus, Ohio
Submitted on 13-09-2016
We were all pleased with this property. The staff at front desk very accommodating. The facilities very nice. The complimentary food at breakfast definitely the best we've ever had at any other hotel and we've traveled a lot. The evening food also pretty good. Staff very helpful and fun to talk with.
Submitted on 16-09-2016
When we are planning a budget friendly vacation, it always includes a stay at a Homewood Inn & Suites! We love having a kitchen to prepare our own meals, and the breakfast never disappoints! As always the staff was very friendly and accommodating as well.
from Mountain Brook, Alabama
Submitted on 18-09-2016
We had a wonderful stay. Hotel staff was very kind, accommodating, and extreme helpful. My son accidentally left his soccer bag in lobby night before a big tournament. Hotel staff had put in office until they had identified it belonged to us. More than grateful!!!
from Huntsville, Alabama
Submitted on 19-09-2016
We came to town for a UT game and we were very impressed! The room was beyond accommodating! I very much enjoyed the all of the added features of the kitchen. The overall experience of the room was reminiscent of a condominium and I would definitely stay at this property again!
from Southern Pines, North Carolina
Submitted on 20-09-2016
Definitely worth the time and money. The dog walking area is the best I have ever seen given it connects to a city trail. The staff friendly and helpful, the pool and social was clean and family friendly
Submitted on 20-09-2016
This hotel offered excellent perks and room was nicely appointed. Upon arrival, we were greeted pleasantly which made us feel welcomed. Our room was very nice for the price paid. I would recommend Homewood Suite.
from california, United States
Submitted on 22-09-2016
the hotel is nice, but the pet surcharge is not mentioned upfront and is quite high at $75. The hotel is nice as are the rooms. It is in a good location with many restaurants nearby. I have stayed in Hilton properties for many years and they are provide very good service in the states and abroad.
from Woodward, Oklahoma
Submitted on 30-09-2016
The Rooms and service were excelent. Location was great for food or shopping. The staff was very helpful and friendly. The hotel is easy to get to and offers several dinning places within walking distance. There is also a nice walking trail next to the hotel.
from Chester, United Kingdom
Submitted on 03-10-2016
Very friendly staff, rooms are spacious and clean and good value. If you're a light sleeper don't sleep on the highway side as the noise through the thin windows is loud. They will move you if it's too loud. the beds are very comfortable. The hotel has a small gym, OK to wake you up but not a full work out. The hotel backs onto a greenway which is perfect for a run. Also handy for shops and restaurants.
from South Portland, United States
Submitted on 03-10-2016
This hotel stay was one of the better business hotel stays in my career. The service was a 9 out of 10 along with the cleanliness and overall appearance of the hotel. I would recommend this hotel to anyone and would stay there again if I'm ever in that area again.
from Saint Louis, Missouri
Submitted on 05-10-2016
I stay hundreds of nights each year in hotels around the world. The staff at this particular hotel are outstanding. They have created a culture of being warm, accommodating, and customer-oriented. I have stayed at this particular property maybe 30 times over the past few years; and they'll continue receiving my business when passing through Knoxville. Outstanding!
from Knoxville, United States
Submitted on 08-10-2016
We stayed at this hotel for 24 days while our house was undergoing repair for damages. It was a great home away form home. Everyone of the staff was accommodating, friendly and helpful. We had a 60 pound dog and a cat and they were welcomed. The complimentary hot breakfast and the evening social were both excellent. We would unhesitatingly recommend this hotel.
from Murfreesboro, United States
Submitted on 08-10-2016
Minus the glitch that occurred for the hotel as a result of an idiotic guest, Homewood Suites @ Turkey Creek was Amazing! Wonderfully attentive staff, quiet and private room, and easy checkout. Will definitely stay there again when I go back to Knoxville!
from Chattanooga
Submitted on 09-10-2016
We (my nephew, my little dog and myself) evacuated from Brunswick Georgia to this hotel. Being from Tennessee and loving it so much I know how wonderful most of the people are but am always reenergized after being "home" again. I was checked in by Marcie and can't express how wonderful she was. She did everything she could to help us get into a room when we got there because I had driven all night, she was so kind and friendly and just made me feel less stressed about everything. Every encoun... Read more
from Arlington, Virginia
Submitted on 10-10-2016
mini suite is clean and comfortable though a bit clumsy in layout. Set up of the building is unusual having to walk a good distance to an elevator. Everyone seemed friendly. Breakfast was a bit disappointing. Breakfast looked more like Hampton Inn.
Submitted on 13-10-2016
We had to evacuate from coastal South Carolina due to Hurricane Matthew, and were lucky to find a hotel that would take our two cats. The hotel staff were wonderful and the accommodations were comfortable, even after 4 days. Everyone went out of their way to make our stay as pleasant as possible. Highly recommend Knoxville West Homewood Suites!
from Charleston, SC, United States
Submitted on 16-10-2016
I would stay at this hotel again in a heartbeat. It was only a step or two below Embassy Suites, was very well maintained, the staff was incredibly friendly, and they let me bring my dog! The hotel is also surrounded by shops, restaurants, and major retail chains. It could not be in a better location.
from San Antonio, United States
Submitted on 20-10-2016
My family came to Knoxville to attend the Tennessee/Alabama football game for our 15th wedding anniversary. We were able to stay in a suite as a family and the suite was comfortable and perfect! The staff was friendly and helpful. My sister had a rental wheelchair that needed to be returned on the Monday after we left and the hotel offered to return it for us.