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Hilton Garden Inn Knoxville/University

Knoxville, TN, US (TYS)

Hotel + Flight from
Based on 496 reviews
Room & Rates
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Hilton Garden Inn Knoxville/University
1706 Cumberland Avenue, Knoxville, TN US 37916
  • ATM Machine
  • Business Center
  • Children's Program
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Lounge/Bar
  • Valet Parking
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 496 reviews
from Miami Beach
Submitted on 01-19-2017
The location, the staff and the accommodations are all great! Although this is a smaller Garden Inn, it doesn't lack quality in any way. If you're visiting the University of Tennessee, you can't beat the location and when you add the friendly staff and the wonderful accommodations, it makes the stay that much better. Unless something drastically changes, this will be our choice every time.
from Winder, Georgia
Submitted on 01-16-2017
I have been a Hilton Diamond member for almost a decade and I have never met a less accommodating hotel manager than Eric. I will never stay at this hotel again. There are plenty of other options in the area.
from St. Petersburg, Florida
Submitted on 01-15-2017
Always a pleasure staying here at this hotel. Close to University for us since our son attends. Service is great, rooms very comfortable. Enjoy the Valet parking ($10 charge) worth it. We like Hilton!
from Louisville
Submitted on 01-15-2017
The hotel is very nice and the location was terrific for our activities on the UT campus. The valet team was terrific, always smiling and ready to assist....Chris was terrific! They provided a shuttle service to/from the aquatic center and made the day's much easier on everyone! The front desk teams were, for the most part, also very good and welcoming. Only during checkout did I feel the gentleman was less than happy to be there. All others were ready with a smile and a hello at each in... Read more
from Louisville, Kentucky
Submitted on 01-14-2017
Thanks Kelvin for another year of making fantastic omelets for my family. Love being able to hang out in the bar after a long day of swim meets and receive a amazing service and quality food. Our room was ready right when we arrived. The staff was so kind to remember us from our previous stay. Shuttle service was efficient and prompt. Valet worked very hard to keep everyone moving in such a tight space. Look forward to returning this time next year!
from Belfast, Tennessee
Submitted on 01-14-2017
Highly recommend using the shuttle service. Shawn Bowman was knowledgeable of the area. Very polite. Dropped us off and picked us up within 5 min of calling. Very nice service to have when in an area you don't know.
Submitted on 01-11-2017
The Hotel was very nice and clean. The staff from the front desk, cleaning, maintenance and valet service were top notch. Everyone was very friendly and helpful. Chris from the valet service was fantastic. He even went out of his way to retrieve items we forgot in the car.
Submitted on 01-10-2017
Nice, clean hotel ideally located near the University of Tennessee. The staff is exceptionally friendly and helpful. It was nice to be able to walk to restaurants and bookstores. The neighborhood is very cool. The check-in clerk even remembered speaking to me when I called to make my reservation.
from Boston, Massachusetts
Submitted on 01-09-2017
Thank you so much to all of the staff during my recent stay at the Hilton Garden Inn. In particular, Chad Beanblossom at the check-in desk was terrific! I arrived after a long drive from Nashville due to the cold and snow! Chad was extremely gracious, friendly and helpful.
from United States
Submitted on 01-09-2017
The staff is always friendly. The rooms are always clean. some of the better prepared food that i find on the road. Large, clean workout facility so no excuses for not working out. All at a competitive rate. Very rough to beat if you're staying in Knoxville.