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Hampton Inn Knoxville - West at Cedar Bluff

Knoxville, TN, US (TYS)

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Based on 502 reviews
When you visit Knoxville, you`ll have the best of both worlds: all the excitement and amenities of the city, with the hospitality and charm of a small
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Hampton Inn Knoxville - West at Cedar Bluff
9128 Executive Park Dr., Knoxville, TN US 37923

Each of the 175 clean and comfortable guest rooms offers plush bedding, modern decor, and the amenities you need for a relaxing stay. Enjoy the convenient laptop desk and free WiFi you will find in your room.

Room Amenities:

  • FREE Local Calls
  • Microwave
  • Complimentary Bottled Water
  • Coffee / Tea Maker
  • Telephone with Voice Mail
  • Cable Television

Breakfast at the Hampton Inn is always on the house. There is a fitness room for your enjoyment as well as a swimming pool. Visit the snack shop for quick snacks on the run.

Property Amenities:

  • FREE Breakfast
  • FREE Parking
  • FREE Newspapers in Lobby
  • Business Center and Services
  • Outdoor Pool
  • Fitness Facility

The friendly staff at the Hampton Inn Knoxville-West at Cedar Bluff is happy to help you plan your day of Knoxville sightseeing - from shopping, to dining to entertainment.

Area Attractions:

  • Dead Horse Lake Golf Course
  • Dollywood
  • Market Place Shopping Center
  • Knoxville Riverboat
  • Wynnsong Movie Theater
  • Zuma Fun Center

  • Audio/Visual Equipment (+)
  • Business Center
  • Coin Operated Laundry
  • Conference Rooms
  • Elevator / Lift
  • Free Area Shuttle
  • Free Breakfast
  • Free Wi-Fi
  • Laundry Services/Laundry Facility
  • Luggage Storage
  • Multilingual Staff
  • News Stand
  • On-Site Convenience Store
  • Room Service
  • Safe Deposit at Front Desk
  • Swimming Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 502 reviews
from Nashville, Tennessee
Submitted on 22-05-2016
Staff are always helpful, make you feel like family. They are always helpful. Room was clean and always fresh each day I returned. Breakfast was always fresh and hot, greeted by staff members at breakfast as they refreshed all items.
from Memphis, Tennessee
Submitted on 23-05-2016
This was our second stay at this property, based on one other previous stay. In town for my son's graduation from UTK. Rooms are large, comfortable and clean. Front desk staff is very courteous and helpful. Breakfast bar is fresh, has good variety, and staff is extremely friendly. Fitness center is clean and all equipment is in good working order. Convenient to shopping, restaurants, etc. Made a reservation for a future stay upon checkout. You won't be disappointed.
from Savage, Minnesota
Submitted on 24-05-2016
Room was well appointed and beds were very comfortable with premium linens. Bath tub needs to be updated but all other aspects of the bath were excellent. In room microwave and refrigerator were clean and attractive. Nice size TV and good channel access. VERY friendly staff.
from Atlanta, GA
Submitted on 24-05-2016
Was here in late April for my daughter's regatta. The hotel was clean, well equipped, and the staff was very attentive and nice. Free coffee and tea on offer with snacks in the afternoon and free breakfast in the morning. We had a corner room, so the view was as nice as it could be, given its "off the interstate location". The rooms were quiet despite the location, so all good things.
from Gales Ferry, Connecticut
Submitted on 24-05-2016
We all enjoyed our stay at the Hampton Knoxville-West at Cedar Bluff. It was nice, clean and fresh. We always look forward to the excellent complimentary breakfast too. The staff were all nice, friendly and professional.
from Thomasville, Georgia
Submitted on 02-06-2016
We try to stay with Hilton to accrue loyalty points. This Hampton Inn is among the best we have stayed in. Recently renovated, it was very nice. The breakfast was a cut above other Hamptons. The grounds included a lovely fire pit area near the pool. WE were just passing through so this location worked well for us. Lots of restaurants nearby and easy on and off the interstate. This is not the place if you want to walk to everything or be in the center of town. It seemed to cater to a lot o... Read more
from Tampa, Florida
Submitted on 03-06-2016
Check in was so easy, used the cart so just one trip ti the room. The beds were so comfy the whole family including two little ones fell asleep fast. Breakfast was delicious and a very nice variety. The staff made me feel welcome and so friendly! Not the fake kind, really nice people.
from Anderson, South Carolina
Submitted on 04-06-2016
The front desk staff was very friendly and helpful. the location was perfect for me. Right off the interstate and close to places to eat. the breakfast was ok. BUT crackle barrel is right down the street
from Chambersburg, Pennsylvania
Submitted on 05-06-2016
This was a very clean hotel. The staff was quite helpful and enjoyable to chat with. Breakfast was a gem with friendly staff members. It was an enjoyable and quick breakfast. I'd highly recommend this establish to other colleagues traveling in the area.
from North Carolina
Submitted on 06-06-2016
Second time to stay here and both times have been superb. Bed was soooo comfortable. Room was very clean and nicely arranged. Breakfast is the usual, maybe a little less than some breakfast bars. I like how the rooms seem soundproof, even though the hotel seemed full. Good location for traffic and food. Free internet is slow. It has long halls, like a cruise ship.
from Texarkana, Texas
Submitted on 09-06-2016
Easy to find off I-40, check in was a breeze. The room was large, clean and well stocked. Within 15 minutes of getting to the room, the front desk called to make sure all was as expected. Situated close to a variety of restaurants, this place is a no Brainer for the weary traveler. At an awesome price, they provide a much higher end of service and comfort.
from Shelbyville, Tennessee
Submitted on 13-06-2016
I was in Knoxville for three days to do some seminar teaching, so I decided to take my two oldest grandsons, age 14 and 16 with me for the trip. That way, I could take them to visit the Smokies during the day. Our room was perfect, plenty of room with two Queen beds, a good sized refrigerator, a microwave, coffee maker, as well as free Wi-Fi. The room was clean and fresh, the staff was very friendly and helpful, and the free breakfast each morning was very good. If you are looking for a com... Read more
from titusville, United States
Submitted on 16-06-2016
We were traveling from Florida to NC and TN and this was just one of our stops. They let me check us in a little early because one of my children was sick. Nice room, very clean, modern, and comfy The pool area was nice and relaxing.
Submitted on 18-06-2016
Nice clean, quiet rooms. Great staff, an amenities in line with the price. Would stay again for sure. Lots of good food in the area, convenient to I75. Catered breakfast was reasonable. All told, I'm glad I ended up here for the night.
from Cape Girardeau, Missouri
Submitted on 20-06-2016
Driving back to Missouri from the coast through South Carolina, the traffic was horrible. We had had enough when we got to Knoxville. Got on my phone and made arrangements with Hilton honors to stay at the Hampton inn in Knoxville. Absolute heaven. Everything was great at this Hampton. The room was perfect, the wifi was great, and the complimentary breakfast was super and got us on our way home with a smile! Another wonderful stay with Hilton honors!
from Asheville, North Carolina
Submitted on 22-06-2016
Well, it started out great. The desk staff accommodated an early arrival and were very kind! Hilton Honors gets extra stuff like bottle waters and extra care... The rooms were pretty normal and clean. We had the extra large ones, king suites with couch and kitchenette. Sadly the toilet in 301 ran all night; had to close the door. Very sadly, the A/C had a mind of its' own and would inconveniently turn down during night hours and we woke up hot. During the day, it never really cooled like... Read more
from Johnson City, Tennessee
Submitted on 22-06-2016
Wow wow wow! I haven't even finished my stay at Hampton Inn here in West Knoxville and I already had to write a review. My check-in experience was fast and courteous . However, that's not what sparked a rapid review. This morning, I locked myself out of my room. So, arriving back at the hotel this evening after work, I stopped by the front desk to get a new room key. I'm the second person in line. I'm tired, exhausted, and have been dealing with customers all day. It was time to just shut down a... Read more
from Midlothian, Virginia
Submitted on 27-06-2016
Overall, I was pleased with my stay at this Hampton Inn. The hotel looked modern and clean, including the room. The wheelchair accessible room was large with ample space between the bed and the television stand and desk on the opposite wall. Fridge, microwave, and coffee maker came with the room. The bathroom was spacious with an accessible sink area. I was disappointed that there weren't many restaurants within walking distance of the hotel. There is an older shopping strip across the street; ... Read more
from Senoia, Georgia
Submitted on 29-06-2016
Great place to stay, clean, comfortable & reasonably priced. Only suggestion is to leave the pool open later. We got in a little late & wanted to relax poolside, after 15 min the staff came to lock the gate.
from Hamel
Submitted on 29-06-2016
Had an event down at the Sunsphere/Knoxville Convention Center and stayed here. CLEAN, plenty of parking, FRIENDLY staff--Manager Lisa, Angie, Rodney, Breakfast ladies--Miss Debby, Debra, Mary, Housekeeping--Amber and Jackie all WONDERFUL representatives of their business! About 14 minutes drive to Sunsphere from the hotel. Plenty of good restaurants nearby, like Cancun Mexican, Outback Steak, CiCi's pizza, etc. Walmart is nearby and TJ Maxx. Daily hot breakfast that changes daily and we stayed... Read more
from Ontario
Submitted on 02-07-2016
Very nice hotel with pool and gym. Reception staff (Amanda) was very friendly and helpful. Easy access from I40, little confusing to get back on expressway. Beds were clean, but they do not iron sheets and even they ale clean and new, they looked used. Amanda remedied very quickly. Morning breakfast plentiful and upon checking out, reception had travel bags available to take. Very nice touch.
from PS
Submitted on 04-07-2016
Clean room, comfortable hotel, good service good internet perfect location for business and or leisure and you get fast to different parts of the city. The hotel has quiet large rooms and restaurants are close by.
from Union Valley
Submitted on 05-07-2016
This hotel was selected because of its location in regards to our activities. Not only is it in a perfect location, but everything about it was clean, classy, and accommodating. The staff was overall the friendliest and most helpful that I've seen in a single hotel setting.
Submitted on 05-07-2016
This hotel met our needs and the staff tried hard to please. For example a breakfast attendant seated an elderly couple that was having trouble negotiating the line for the breakfast buffet. She even fetched the food they wanted for them. The location is good. The rooms are comfortable.
from Crossville, United States
Submitted on 05-07-2016
Room was dirty upon arrival. My wife had to clean it. Dust was so thick on the table and dresser that I could write in it with my finger. Left a note to ask to dust. They did, but then skipped cleaning our room the very next day.
from Carol Stream, Illinois
Submitted on 10-07-2016
We had a suite with a king bed and a sofa. The room had a lot of space and we really enjoyed our stay. Very clean but if you are a light sleeper the noise from the highway might bother you. We were in room 602. I was fine with the noise but it bothered my husband. I would stay there again. The location is great. Walmart is down the street so you can get food for your stay. We had fresh fruit all week from there. Marcos delivered pizza and salad. Very good food all around the area. The bed was s... Read more
from Charlotte, North Carolina
Submitted on 11-07-2016
We walked in and they gave us a good price. The staff was welcoming, and the room was clean. The breakfast was average (hot sausage and eggs, oatmeal, and waffle maker).They also had miniature pastries, muffins, and fruit salad. The only complaint was that they did not have tea bags or sugar well stocked in the complimentary tea/coffee area, and this was right near the front desk.
Submitted on 13-07-2016
I stay at Hampton Inns all the time and I was disappointed with this one. First, I reserved a room with two beds and when I got there they had only a king left. The room was not very clean and the tv kept freezing (it was not raining). For the money there are other hotels, even other nicer Hampton Inns in the area.
Submitted on 13-07-2016
I arrived at the Hampton Inn tired from an extended day of driving across country. I had made the reservation, but had not checked in. The manager had given away my room ( the hotel was full). She offered me a smoking room (I am a non-smoker) at no cost due to her error. I accepted the room and slept well. I appreciated the customer service and honesty. I will definitely continue my relationship with Hilton Honors and Hampton Inns.
from Saint Louis, Missouri
Submitted on 14-07-2016
A youth sporting team and a wedding reception party was staying at the hotel so I was very concerned that it would be noisy. The staff was able to control the environment nicely and we got a good night sleep in our very comfortable bed. Very nice and helpful staff and an enjoyable breakfast
Submitted on 15-07-2016
Really Clean, comfortable stay. Very close to Park West Hospital with plenty of eating establishments close by. Very kind and receptive staff. Close to interstate accessibility and lots of shopping. Clean pool with great fitness space. Parking was very large, safe, and well lighted.
Submitted on 16-07-2016
This is a beautiful and impressive facility. We signed in online. When the screen showed we had been give a room for the disabled, we were give the opportunity to get another room. My wife and I do not need such a room so I attempted to get another room. The online connection would not allow. So I decided to request a regular room upon arrival. That proved a problem. The clerk allowed it would be much better to use the room assigned to us. So we did. Mistake. Shower and sink were proble... Read more
from Loganville, Georgia
Submitted on 17-07-2016
Joel at the front desk was very helpful in recommending the Smoky Mountain Brewery for a drink and light dinner. A comfortable and quiet night‚??s sleep. I did hear highway noise, but it did not disturb me. One of the best Hampton Inn workout facilities ‚?? three treadmills, one elliptical, a stationary bike, free weights and floor space for floor exercises. The complimentary WiFi supported some video streaming. Plenty of shower water pressure.
from Little Rock, Arkansas
Submitted on 19-07-2016
This Hampton has one of the best staffs I ever dealt with. They go above and beyond to meet your needs. Location is great and I found the hotel to be very quite even with lots of teenager baseball teams here during my stay The only reason I don't give this 5 stars is due to this property needs a complete remodel. I'm hoping Hampton plans on remodeling this property soon before it's too late to salvage this great property
from Myrtle Beach, SC, United States
Submitted on 20-07-2016
Clean rooms, great breakfast and very friendly staff. It was convenient to resturants and the interstate. We were there for baseball games and had no trouble getting to where we wanted to go. Beautiful outdoor grounds to just sit and relax.
from Chattanooga, United States
Submitted on 20-07-2016
I stay exclusively at Hilton properties when I travel on business. I have multiple stays at this Hampton Inn and have never been disappointed! The staff is always friendly, the property clean and the breakfasts delicious! The Hilton digital check-in is tops! I work as a sports photographer and when I hit the hotel everything is done, my key is waiting and I'm in my room, ready to work and meet my deadline!
from Elyria
Submitted on 21-07-2016
Thee staff really went above and beyond. They were helpful and kind. We were staying there with our baseball team ( 14 year old boys ). They thanked us for having such nice well behaved boys. They also helped out in the washing of all the uniforms. That was the biggest help of all. All u can say is thank you. Big time. Trying to get white baseball pants clean is a big pain. They did a great job.
Submitted on 22-07-2016
The hotel was very nice and accommodating. My husband and daughter were there for a softball tournament. They only had a king bed available but did give him a roll away. Good breakfast and friendly staff. The rates were very reasonable too! Thanks Hampton!
from Lincoln, Delaware
Submitted on 22-07-2016
I think this must be an older hotel and in need of some renovations or at least some updating. I always stay at Hampton's, but this lackluster hotel made me question my choice. The front desk staff were okay, but nothing to write home about. We had been on the road for 12 hours when we stopped and I was looking forward to a good cup of coffee after checking in. The coffee was cold, the coffee bar messy.....I gave up and just went to my room. The next day the kitchen area was packed! No pla... Read more
from Oak Hill, United States
Submitted on 26-07-2016
I've never been disappointed with a Hampton Inn. You know what you're going to get before you arrive. The beds are the best. The breakfast is awesome and plentiful (and the cookies too). I wouldn't stay anywhere else. AAA+ always.
from Myrtle Beach, South Carolina
Submitted on 28-07-2016
We were in Knoxville for business. Fabulous customer service from beginning to end. From the moment we walked in the door until we left, every staff member we dealt with was nothing short of outstanding. Of particular note: Joel, Carter, and, especially, Ciara (now affectionally known as Clara - dot that "i" next time!!). The entire facility was clean, well taken care of, and had all the amenities we could have asked for. It was close to everything we needed. Highly recommend this hotel to... Read more
from Blairsville, Georgia
Submitted on 29-07-2016
Greeted as we came in and as we left! Breakfast was amazing! Room was clean and perfect! Hampton is by far my favorite hotel chain. I suggest it to anyone wanting a goodnight sleep and a perfect stay!
from Orlando, FL
Submitted on 31-07-2016
Think my problem was letting software choose my room when using mobile check-in. I ended up with a wheelchair room with a roll-in shower that I had to reach from the lobby via a long, empty hallway then take an elevator down one flight. Ground floor room far from main hotel building was a little scary for a woman traveling alone. Afraid to leave room until morning. Internet was fast, free and easy login. Bed was very comfortable and room was clean although small and dark. Morning staff was very ... Read more
from Kerrville, Texas
Submitted on 31-07-2016
There was nothing really bad, nothing truly outstanding. The breakfast was on time, but consisted of the usual "Eggs ala Hampton" and rubbery sausage. The hotel is located conveniently to Interstate 40.
from Hendersonville, North Carolina
Submitted on 01-08-2016
I will diffidently be back to this hotel. The staff was super friendly and always smiling. Even went as far to buy snacks for our group of boys that were playing in a tournament. Rooms were clean. The outside of the hotel is great. The pool is clean and there is a nice fire pit and sitting area. The rates were reasonable as well. Especially would like to say thank you to cee cee for the snacks. You really made the boys feel special.
from Asheville
Submitted on 09-08-2016
Great stay! As always very clean, quiet, and welcoming staff. They have easy check in, lobby is beautiful. The bedding is the greatest, my favorite reason for staying with Hampton. The complimentary breakfast was well stocked and maintained.
from Carmel, IN, United States
Submitted on 10-08-2016
Beautifully maintained facility with friendly staff. Much better than average, and looks like an upper class hotel. The rooms were very clean. The wifi was above par. The breakfast though was average. Overall a great stay at Knoxville. Highly recommended!
from Fond du Lac, Wisconsin
Submitted on 14-08-2016
We always depend on Hampton for a good nights sleep and a great breakfast! And super great pillows!! The hotel was clean and the staff was helpful and smiling. The breakfast area was clean and the food never ran out. Always a great stay.
from Peachtree City, Georgia
Submitted on 16-08-2016
I stayed here a couple of nights, while in town on business. The hotel is conveniently located, with easy interstate access, as well as, many restaurant choices within a 5 minute car ride. The rooms were spotlessly clean, and well maintained, although I thought the TV could have been larger. The staff at the hotel was both professional and friendly.
Submitted on 24-08-2016
All Hampton inns are great. Stayed in Alabama, Georgia, Tennessee, and South. Carolina. Always clean, and safe. Staff very helpful..prices are reasonable..location a plus. Breakfast was fast and filling. Listening to other guest, I am sure they agree.Would stay again.
Submitted on 24-08-2016
Great location off I-40 and many restaurants and shopping nearby. Great staff and a nice, clean hotel/room. Our stay was short as we were traveling to Nashville but wIll stay again when passing through Knoxville
from Magnolia, AR, United States
Submitted on 25-08-2016
While this was probably one of the nicest Hampton Inns I've stayed at in a while, the noise from I-40 was so loud that it prevented me from getting a good night's sleep. I would recommend asking for a room on the other end of the hotel if you stay here.
from TN
Submitted on 30-08-2016
The staff was very friendly and accommodating. Hotel was clean, breakfast hot and plentiful. There were multiple soccer teams staying and the service was still above average. The breakfast servers kept the area clean and full!
Submitted on 31-08-2016
I've stayed at this property for several years but this is my first visit in about a year. I was disappointed with the bath towels that were thin and rough. The room carpeting needed replacement. The hotel needs to invest in an overall facelift. This is a good location but there are several other options in area.
from Belmont, United States
Submitted on 09-09-2016
A girlfriend and I were traveling through Knoxville on our way to Colorado Springs from North Carolina in a U-haul truck. We stopped at the Hampton Inn in Knoxville,TN. The staff was very friendly and helpful.They even had menus from the local restaurants to help with "dinner" decisions. The rooms were "funny" smells. Service was just great. I would definitely stay there again. Great job!
from Macon, Georgia
Submitted on 15-09-2016
Always a great stay at this Hampton Inn. Conveniently located near lots of great restaurants. Hotel staff is very friendly and helpful with dining recommendations. The breakfast crew was attentive and also very helpful. Rooms were clean, beds were very comfortable.
from Alabama
Submitted on 16-09-2016
Overall nice hotel. Staff very friendly and helpful. Room nice and spacious. Only thing I didn't like the AC would only go down to 65 degrees and that's still to warm for me. I need AC on 60 at night. They only had 1 washer and dryer for s hotel that size maybe a couple more.
from Orange Beach, Alabama
Submitted on 16-09-2016
The Hampton Inn at Cedar Bluff is easily accessed on and off Interstate 40. Several restaurants, grocery store, shopping close by. The hotel staff is very friendly. The guest rooms are very spacious and clean. Definitely would stay here again.
from Chattanooga, Tennessee
Submitted on 18-09-2016
Very good stay. Hotel staff was very helpful. Morning staff made sure to ask to see if anything further was needed. Room was spacious with quiet air conditioning unit. Hotel is close to the interstate but could not hear the interstate
from Murfreesboro, Tennessee
Submitted on 19-09-2016
Friendly staff, customer service oriented. 15 minute drive to downtown, also several good restaurants in the area. Room was very clean and organized. For a weekend the rates were competitive. I would stay at this hotel again.
from Boston, United States
Submitted on 22-09-2016
The whole process from check in to check out and everything in between was 5 star. The staff was extremely friendly and accommodating. Easy to get to from the highway. Very close to downtown Knoxville and Market Place. Room and bathroom were very clean. Just a pleasant stay overall.
Submitted on 24-09-2016
Great hotel, clean, good location and nice people. Always had fresh coffee and the people were always willing to help. Business center came in handy as I needed to print off documents and I was able to do so. They even had bags for people leaving in the morning with snacks etc.
from Charlotte, North Carolina
Submitted on 25-09-2016
Super friendly staff. Very clean overall, and a nice comfortable bed. Very pretty lobby and breakfast area. The breakfast was very tasty with a nice variety to choose from. Also noteworthy was how clean the breakfast area was even during a busy morning. The staff takes pride in keeping it clean and greeting the guests. Fun UT decorations in the lobby as well!
from Middlebury, Vermont
Submitted on 29-09-2016
Excellent Hampton Inn. Very large hotel with attached parking garage and some outside parking in front. Very clean, modern rooms, excellent breakfast and 24-hour coffee. Staff was friendly and helpful and check-in flawless. Top-rate hotel.
from Middletown, Pennsylvania
Submitted on 02-10-2016
The hotel stay best location for the Knoxville area willing to stay there again soon. Nice location for getting to the strip mall at Turkey Creek Costco and all the other stores. It was a great location in connection with interstate I 40 best hotel ever
from Tennessee
Submitted on 02-10-2016
Everyone was friendly and helpful. I left a pair of shoes and when I came back through a couple of days later they had saved them and returned them to me. I was so thankful. If you need a place to stay in Knoxville, this would be a great choice.
from Brunswick, Md.
Submitted on 07-10-2016
We were tired, we were ready for a good nights rest. We were warmly greeted. We had a great nights sleep and we could not have been happier. The General Manager, Lisa, was wonderful to chat with and so were the other clerks. We will definitely be staying here again when we travel through this way.
from Calvert City, Kentucky
Submitted on 10-10-2016
Convenient location near variety of dining. Great customer service. Very clean and comfortable rooms. Nice space and common areas for dining and sitting around a fire pit. Parking was extremely convenient and well lit.
from Huntsville, Alabama
Submitted on 13-10-2016
Wonderful place to stay. Our room was clean and quiet. Breakfast was the usual, coffee was pretty good. We were close to shopping and restaurants. The staff was friendly and helpful. They have a pool and a nice fire pit.
Submitted on 14-10-2016
Staff is helpful and capable. Good clean room. Great location for our visit. In spite of being completely full with people escaping from Hurricane Matthew, this hotel handled everything seamlessly. Its a great location for our visit to see family in the Knoxville area.
Submitted on 17-10-2016
Atr the time of check in, the staff were extremely helpful, assisting with reservations for the following night. The room was very comfortable and well appointed, providing handicapped assistance in the bathrooms. The breakfast was very satisfying.
from Camp Hill, United States
Submitted on 19-10-2016
This is a wonderful place to stay! The staff is extremely helpful, kind and courteous. The rooms are clean and the beds are comfortable the breakfast was delicious and the staff went above and beyond what I have experienced at other hotels.
from Plattsburg, United States
Submitted on 21-10-2016
Besides the expected cleanliness and comfort of the Hampton Hotels, the staff, every one of them, whether they were attending to us or just passing the in hall, were extremely nice and sincerely hospitable. 5 stars!
from Potts Camp, Mississippi
Submitted on 25-10-2016
I was happy with the service and cleanliness, but as a frequent traveler, the lack of a hard wired Ethernet connection and a tiny tv with locked out hdmi ports makes this a no go for me in the future. It's tough being on the road, why make my life less comfortable just to push your ppv content that I'll never buy.
from Franklin, Tennessee
Submitted on 26-10-2016
The hotel is nicely located, right on I-40. Rooms are quite good, especially if one stays high up where road noise is not an issue. The breakfast was mediocre as usual for Hampton Inns. The hotel room map app for checkin did not work at all and we had to select a room without it. We were shifted to a different room on check-in, but the latter room was just fine. We still think that better quality breakfast choices could be provided with minimal impact on price, but Hampton Inns do not share... Read more
from Carlisle, Pennsylvania
Submitted on 27-10-2016
We stay often at this Hampton Inn Knoxville Cedar Bluff as we travel between PA and AL. Always clean, comfortable with friendly staff and a nice free breakfast. Beds are extremely comfortable and hotel is quiet
from Canton, Georgia
Submitted on 27-10-2016
Excellent customer service! Manager Shauntel was great helping with our reservations, check in and during our stay at the Hampton on Cedar Bluff, Knoxville, TN. Comfortable rooms and accommodations! Thank you
from Union, Kentucky
Submitted on 30-10-2016
I called ahead for my reservation, and was emailed confirmation # and a reminder of our date of stay. Check in/out was quick and easy .... very clean experience. I will use Hampton Inn more often as their cost per experince was excellent.
Submitted on 02-11-2016
This is an extremely poor lit room. One wall is painted red and one wall is painted yellow. All of the light fixtures have curly CFL bulbs and we couldn't see a thing with all of the lights on and the curtains open. There was trash on the floor under the bed skirts. The bathroom was so small there was no place for 2 people to place their personal toiletries. Three days after checkout my credit card information was stolen - this was the only place that my card had been used. Despite using an... Read more
from Cobourg, Canada
Submitted on 05-11-2016
Not as good as most....... our room had a dirty bathroom....... all kinds of dirt pushed into the corners of the room...... ugh..... and the toilet had not been cleaned ......... I looked under the lid and it was disgusting.... very hard to get into his hotel through the very hilly approach....... won't be back here....staff not overly helpful
from Rineyville, Kentucky
Submitted on 08-11-2016
Digital check in was the key to what turned out to be one of the easiest and best stays of my experience with the Hilton hotels. I walked in, gave my name and card and was in my room within five minutes.
Submitted on 10-11-2016
Easy access. Great rates. Clean. Friendly staff and welcoming. The facility was very nice, and a great place to stay. Good restaurants in the area. Always try to stay at a Hampton if they are available.
from Tellico Plains, Tennessee
Submitted on 12-11-2016
We were checking in quite late after surgery at a nearby hospital and the reception desk upgraded our room to make our stay more comfortable. The breakfast service was equally good the next morning. Great customer service!
from Memphis, Tennessee
Submitted on 13-11-2016
Loved the location and ease of parking. Nice coffee and hot tea and cookies when checking in. Used free internet. Staff was friendly and helpful. I would stay here again.The room was clean and We had good breakfast choices.
from Crossville, United States
Submitted on 18-11-2016
Everything about this hotel was good. The room was very clean, decorated well and beds were very comfortable. I cannot comment on the breakfast as we took the to go sack breakfast. The to go breakfast was fine, an apple, bottle of water, breakfast bar and breakfast cake.
Submitted on 21-11-2016
We stayed two nights for a business trip. The location wasn't a problem for commuting into Knoxville and the hotel was near several restaurants. The hotel was clean and the rooms and lobby were well maintained
from Durham, North Carolina, United States
Submitted on 22-11-2016
I stayed on the 4th floor just near the elevator and had no issues with noise. Hotel was clean, easy to move around, and had a decent breakfast included. Also enjoy the coffee available at all hours! Used the fitness facility which was adequate, but nothing special. Parking was easy and staff was friendly. My only "complaint" is that when you try to do your part to be green and hang your towels up so they are not washed daily, the housekeeping staff still replace them, which adds unnecessar... Read more
from Carrollton, GA
Submitted on 22-11-2016
Great hotel...nice beds, smiling faces, location to the highway and breakfast was great!! Can't wait to visit the area and hotel again. Everyone should become a Hilton Honors Member. You will enjoy the great benefits from becoming a member.
from TAMPA, United States
Submitted on 25-11-2016
My wife and I had an excellent stay. Great Staff. Great Room. Great Stay! We think your hotel is excellent. Strives in customer services, rooms are clean, amenities were excellent. Front Desk staff was simply the best. Was really impressed at the look, feel, and atmosphere of the hotel. Keep up the good work.
Submitted on 25-11-2016
Extremely clean with friendly and helpful personnel. Will definitely stay again when traveling to Knoxville. Will probably try any Hampton Inn available in my areas of travel. Most impressed with hospitality.
from Knoxville, Tennessee
Submitted on 28-11-2016
Due to circumstances outside of my control, my apartment complex was not ready in time for school to begin so I was relocated to the Hampton Inn off of Cedar Bluff. At first I though that this situation was less than ideal, being a full-time student and ~20 minutes away from campus. However, I was proved completely wrong and this ended up being an amazing experience. The staff at The Hampton Inn went above and beyond to accommodate my needs, and make me feel comfortable. Move-in dates kept being... Read more
from Columbia, Tennessee
Submitted on 01-12-2016
I normally stay here. However, it might be time for new mattresses. My initial room had a problem that the staff knew about, but hadn't fixed. The heat ran all night even though it was turned down. The breakfast was average or below. Had a boiled egg, shell still on, would not peel. I have had the breakfasts that were great. This one far below average. The staff was very average. Not much service . This is unusual for this location. I hope it is not the beginning of the end.
from Whitwell
Submitted on 04-12-2016
Very nice stay. I would recommen this hotel if you are going to stay in the Turkey Creek area. Close to all kinds of stores and restaurants. Easy off and on from the interstate. Did not have any problems
from East Haven, Connecticut
Submitted on 05-12-2016
Drove 12 hours from Dallas. Check in was flawless. Staff was very welcoming. Bed was amazingly comfortable. Nice breakfast. Surprised to see guest laundry facility, exercise room, outdoor pool. Used a coupon found in the Highway booklets from rest areas and saved $30. Easy off highway, easy on.