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Days Inn Rocky Waters

Knoxville, TN, US (TYS)

Hotel + Flight from
Based on 702 reviews
This hotel is within close proximity of Guinness World Records Museum and Mysterious Mansion.
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Days Inn Rocky Waters
304 Hemlock Street, State Route 441/321, Gatlinburg, TN US 37738

Make yourself at home in one of the 58 air-conditioned rooms featuring fireplaces. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Guest Services and Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite. A complimentary continental breakfast is served daily. Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a seasonal outdoor pool. Additional amenities include complimentary wireless Internet access, a fireplace in the lobby, and a television in the lobby.

Notifications and Fees

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Rollaway bed fee: USD 10.00 per night

  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Exterior Corridors
  • Fireplace in Lobby
  • Free Breakfast
  • Free Local Calls
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 702 reviews
from Richmond, Kentucky
Submitted on 31-05-2016
the hotel is old and furniture is old ,we got the rooms with fireplace it was no good because they are with wood ,i loved the view from the balcony the river is great ,the hotel is kind of far from any attraction
from Stillwater, ok
Submitted on 02-06-2016
Stopped here while on a little road trip and was pleasantly surprised. Being in a tourist trap, the price was excellent and the room was nice and clean. Everything in the room was in proper working order. Decent continental breakfast. Our room had a balcony facing the river with 2 chairs and a table. No complaints at all.
from Greensboro, North Carolina
Submitted on 02-06-2016
Days Inn was an ok stay...but for $129 a night for 3 nights i didnt enjoy the fact that there was no refrigerator in the room (had to tote ice for 3 days) the microwave didnt work, and there was no iron in the room although they did bring one upon our request....
from Galveston, Texas
Submitted on 02-06-2016
Customer service was excellent. Good $ rate.Room was a bit outdated and dusty. Couch in room also had a big rip in the side of it. Furniture on balcony needs replaced.Wi-Fi did not work.
from Chattanooga, Tennessee
Submitted on 05-06-2016
Arrived at 1pm and our rooms was not ready. After driving for two hours we needed to freshen up and change for the water park. The hotel is about 10 minutes away from all attractions. The rooms are newly updated, hardwood floors, vanitys, etc..fireplace...balconies
from Oneida, United States
Submitted on 09-06-2016
The staff was friendly and helpful. We had two rooms. One for my wife and I and one for the kids. I requested that the rooms at least be close together. They actually gave us joining rooms! Furnature and carpet was a little dated but clean. The view of the river was great! They have a screen in the window so you can open the window at night and listen to the water. Very relaxing.
from Palm Coast, Florida
Submitted on 25-06-2016
Room was $95. Fairly cheap for Gatlinburg, TN. You get what you pay for. Overall place simply needs to be updated. New paint, carpet, showers, etc. Free breakfast o.k. but not like wow, again free. Housekeeping seemed friendly, however, english was so-so.
from Danville, KY
Submitted on 26-06-2016
At this Days Inn every room has a small balcony on the river--which was nice. The king bed was so comfortable, and we appreciated having six plugs at the desk to allow us to plug in our electronics. But this hotel really needs updating. Paint is off the wooden trim everywhere, the clothe furniture is stained (I put a towel over the chair in which I sat), and the bathroom was the smallest I've ever seen. The cost was a little over $100/night with tax. The self-made waffles were good at the compli... Read more
from Gastonia, North Carolina
Submitted on 29-06-2016
We booked this place through a Groupon. We learned the hard way why it was such a deal. The free Wi Fi was, for the most part, non-existent. The room was decent but the shower was awful. Trying to get a steady warm shower each morning was impossible. All the water was on the same line so if anyone else was showering, they took your hot water and you were constantly readjusting so you did not get burnt or frozen! Most of the staff was nice and helpful. Some acted like they didn't have a cl... Read more
Submitted on 29-06-2016
It's very reasonable, a place to lay your head. No frills, period! Only stayed 1 night til cabin was available. We had connecting rooms which was nice. It's an older hotel with balconies over the water. Pretty basic.
from Harrison
Submitted on 29-06-2016
For an outdated run down hotel, the room was extremely clean. That is the best I have to say. I recommend you use caution navigating the hotel room, lobby, and pool area as you never know when a piece of metal, tile or wood will catch you unaware.
from Belding, Michigan
Submitted on 03-07-2016
Not the best clean hotel, it's old, when got there, toilet didn't work, no phone in room, no extra pillows or blankets. My watch was stolen out of room
Submitted on 03-07-2016
The friendly staff made it worth while! They all had a GREAT sense of humour and made you feel welcomed. I thought the free breakfast had a great selection! The downfall...prices seemed a bit steep, it needs maintenence updates, and the WiFi was terrible. I would stay here again, ONLY if I go back to Gaitlinburg...but I won't, Gatlinburg is way out of my price range.
from Brighton
Submitted on 03-07-2016
Loved the location, free trolly service available in front of Hotel. Nice pool and hot tub. We did have ants in our beds both nights but i think its because the heat. Breakfast was nothing to rave about. Barely any food to chose from.
from Lexington, Kentucky
Submitted on 03-07-2016
Okay, the staff is as friendly as ever, the room was clean as always but the hotel is really starting to show it's age. I love the location and the staff but it might be time to pay a little more and try someplace a bit newer until this one goes through a complete makeover.
from Clinton Township, Michigan
Submitted on 04-07-2016
Staff was awesome; Kat, Chuck, Stanley. They were very helpful and friendly. The room was clean and comfortable. Had an issue with the shower which they quickly tried to rectify. The location is great. It's far enough from town that you're not dealing with the hundreds of people and noise since it's such a touristy place. The trolley picks up in front of the hotel which is great. We saw a couple ants in the bathroom but no big deal. The balcony was great overlooking the little rocky river; very ... Read more
from Louisville, Kentucky
Submitted on 05-07-2016
The people here are great from the office staff to the maintenance people! The only downside to the place is the wifi would not work in my room.
from Lynchburg, Virginia
Submitted on 06-07-2016
I was skeptical of staying here because of mixed reviews but was pleasantly surprised by this hotel. We got two rooms on groupon so I was scared of what we were getting into. Check in was easy and the front desk clerk friendly. We had adjoining rooms and were pleased at the condition of the room. Yes it obviously is an old hotel and does need a little tlc but it was clean and didn't smell. The beds were comfy and clean and having the balcony was nice. There are issues that need to be addressed ... Read more
from Greenfield, Indiana
Submitted on 09-07-2016
Front desk was pleasant, breakfast ok, room A\C could not cool properly, told it was do to be replaced.
from Russellville, Alabama
Submitted on 12-07-2016
We enjoyed our stay. The rooms were clean and adequate size. There was no sofa bed, but we were gifted with a rollover because of a misunderstanding during reservations. We really enjoyed relaxing on the balcony and listening to the music of the tolling waters. Are making plans for a return trip!!!
from Westfield, Indiana
Submitted on 12-07-2016
As soon as I walked into the lobby to check in, I started to doubt my choice! In looking at the pictures you think you are getting an update room but when I walked in and saw the stains on the carpet, the fist hole in the bathroom door, chipped paint and wood on the balcony door...let me just say I had mini panic attack! The bed was extremely uncomfortable and the sheets made me and my fiancé breakout in some kind of rash. Needless to say we went and bought our own sheets and blankets becaus... Read more
from Florence, Kentucky
Submitted on 13-07-2016
This hotel is showing its age and was not one of the best hotels we have stayed at in the area. The balcony overlooking the creek was nice but most of the balconies are not private which we didn't like.
from Chesapeake, Virginia
Submitted on 15-07-2016
I decided to book through groupon as a means of planning an inexpensive getaway for my family. Overall, I enjoyed my visit. The front desk was very pleasant and courteous. The breakfast was an average complimentary course to tie you over until lunch. The river in front of the hotel is absolutely beautiful and the sound is even better - you'll hear it in your room at night. I stayed in a room with a fireplace and actually enjoyed the tinge of smoke in the air. Some cons include a few insects (i.e... Read more
from Ringgold, Georgia
Submitted on 16-07-2016
Needs updated, small but kind of cozy, couch looked dirty, wifi not good, breakfast area way to small, AC/heat unit loud on balcony , nice next to stream had trolley stop in front, staff was fairly nice
Submitted on 18-07-2016
We went here through a groupon and had no issues with check in. The parking was a bit tricky with all the columns in the lot, but the room was large, the bed was soft, and I loved the balcony. All employees were friendly and helpful. My only negative comments would be to heat up the biscuits they serve at breakfast and there was not anywhere close to enough seating in the breakfast area.
from Murfreesboro, TN
Submitted on 21-07-2016
The hotel was an older hotel. Our room was very clean and all furniture had been updated. Got a great deal through groupon. We did have two problems. When we returned to hotel at 11 pm, there were not any spaces in the area we were told to park. The breakfast was good but lobby is very small. There was not enough room for us to eat, only room for about 15 people. We ended up taking our breakfast back to room.
from Metter, Georgia
Submitted on 21-07-2016
We stayed here for hour family vacation. The first room we were in didn't have a phone, looked like the room where they stored dressers they weren't using & had a leaky, moldy ceiling tile over the shower. After seeing this i knew it had been a problem because of the amount of mold. I contacted the front desk & they made arrangements for us to move rooms. The new room was much better besides the air conditioner quit working & the beds were very uncomfortable. There were spider webs all on the ba... Read more
from Fayetteville, Georgia
Submitted on 27-07-2016
When we first walked in there was a puddle of water on floor. The mini fridge had condensation on it. I think that's where the puddle came from, we put a towel down and turned the fridge up a little. The room was good. beds comfy and the balcony and river view, nice. the trolleys are great!
from Cleveland
Submitted on 27-07-2016
Friendly staff. Room was okay, not as clean as we would have liked. No problem with noise. Air conditioner filter is very dirty - not conducive to healthy air.
from LaPorte, Indiana
Submitted on 29-07-2016
Great hotel, friendly staff. Only suggestion....let visitors know at check in about the trolley that goes right into town. Cheap and much easier than driving. Wish we had known about it right away instead of paying $10 for parking.
from Port Orange, Florida, United States
Submitted on 29-07-2016
If I could give this hotel zero stars, I would. We weren't looking for the Taj Mahal of hotels by any means and I'm okay with basic, but this hotel was just straight disgusting. There were stains all over the couch and carpet, bugs dead on the towels, a huge hole in the carpet right when you walk inside, peeling walls, a cracked sink, yellow gunks of tile glue on the bathtub and sticky flooring. We didn't even want to stay one night (we had booked three) but we arrived late and when we went down... Read more
from Nashville, North Carolina
Submitted on 02-08-2016
The room floor kept turning our feet black. The wifi would only connect outside. We had an assigned parking space and when someone parked in it, we were told to just park elsewhere.
from Knoxville, Tennessee
Submitted on 02-08-2016
I'd say its due a remodel, its alil out dated. Halls was alil dirty upon arrival, but room was clean and actually smelled good. Really enjoyed the balcony over looking the river & even the fireplace (even though it was July, lol) Pool & Jacuzzi was nice and bending the pool time was very nice :-) Thought by the pics there was more fire pits by the river, there is only 1 but nice lil area to relax by a fire and listen to the river. Breakfast was actually good and front desk was very helpful an... Read more
from Cincinnati, Ohio
Submitted on 02-08-2016
The staff is extremely friendly and very helpful. Continental breakfast was plentiful. Rooms could use an update.
Submitted on 12-08-2016
The hotel is old. Period. All the hotels around are too. It is centrally located to Parkway and all the attractions and there is a tram stop right out front. All rooms have a view of the river and its quite peaceful. Stanley was a sweet heart and told us about the place you didn't have to pay to park and the best trams to take. He also told us good places to eat. My only complaint is the showers. My boyfriend is tall and he had to duck while showering. All in all, we had a great trip and a great... Read more
from Knoxville, Tennessee
Submitted on 28-08-2016
Our bed was very comfortable and appeared completely clean. Our shower curtain rod was barely hanging by one screw on each end and the curve of the rod was hanging down instead of outward from the tub, causing the curtain to completely slide to the middle. We were afraid to even touch the curtain for fear the rod would fall from the wall. We did not notice this at check in and didn't want to change rooms at 10PM when we returned to our room. The entire facility was worn and dated but for the... Read more
from Sykesville, Maryland
Submitted on 30-08-2016
We arrived to no shower curtain, soiled carpet, a hole in the balcony door that had a poor repair to it, broken air conditioner cover, worst housekeeping I have had in quite some time. They did not make our beds the one night, they never were timely, did the bare minimum when they did clean. Overall I would not stay there again even though we have been coming and staying at that location for years and this was our 10th Anniversary, we will not be going back there to that Motel.
from N.C.
Submitted on 01-09-2016
Do not rent here 150.00 a night for an old room doesn't look like pics at all very disappointed
from Greenville, South Carolina
Submitted on 03-09-2016
Beautiful location, third anniversary at this inn. With mountain coaster across from it now almost impossible to get out with traffic
from Beech Island, South Carolina
Submitted on 08-09-2016
Could it use a little updating?? Sure. But more important to me is the fact that it is clean. I would have like to have had an iron, but that really is no biggie!
from Rock Hill, South Carolina
Submitted on 09-09-2016
Great bed and view or the river. Plenty of outlets for your electronic devices. Only single cup coffee maker, which sucks. The hvac had no labels on the controls so you have no idea if you are in cool mode. Heat is obvious. Called the front desk about it as we were going to dinner, when we returned it was working and they penciled in the directions on some tape. Not very professional but it worked. Parking is tight in places and turns out there is not enough space for all the rooms. All in al... Read more
from Raleigh, North Carolina
Submitted on 11-09-2016
Internet connection was horrible. I could not connect to check my homework. We couldn't even check mail, social media, games etc!!! The room had a moldy musty smell. Very disappointed!
from Bristol, Tennessee
Submitted on 13-09-2016
The customer service was amazing but the property it self was dingy and dirty. The ac didn't work and it was in enjoyable. With that being said the staff was amazing and friendly.
from Pomaria, South Carolina
Submitted on 13-09-2016
THE room smelled nasty, wall's in room were nasty. I have stayed in Gatlinburg before but this was the worst hotel I have stayed in.
from Knoxville, Tennessee
Submitted on 13-09-2016
In one bed we found a hole unsmoked cigarette under the blanket. On the other bed we found a Q-tip on top of the blanket, There was a nasty stain in the tub. Requested extra blanket and was told that there should be one in the dresser drawer or the closet bureau, there was not one. We never did get an extra blanket. Breakfast was good but area not real clean.
Submitted on 14-09-2016
Not as close as it leads you to center of town. Is right next to creek. Bathroom never seen one that small. But is a tourest area and price little high for what was delivered. One small elevator but bed was comfortable. Couch very uncomfortabl.
from Morehead, Kentucky
Submitted on 21-09-2016
Needs major overhaul. Carpet throughout is very aged and worn. On level 3, our bathroom ceiling suffered from an ongoing leak from above that had never been fixed and tile was wet and moldy. Couch was dirty and the chair was stained and looked horrible. I am not being mean.I TOOK PICTURES. We only sat on the bed. Laid a shirt on top corner of cabinet to get a hanger out and when i pulled it down all kinds of dust came down. Being in Gatlinburg, the highlight was Sunday night, our last night, a b... Read more
Submitted on 21-09-2016
We had 3 rooms for a large family vacation. You could definitely tell the rooms were much older. All of us were itchy after staying there for two nights. Not sure if its the detergent they use or what, but it was not pleasant. My biggest complaint is probably the pool. Especially the kids pool. It had this weird slimy film on the top. I was scared to let my niece swim in it. Which frustrated her because she is only 2 and prefers to play in the shallow waters. The employees seemed nice though.
from Spartanburg
Submitted on 27-09-2016
This hotel have a room with 2 queen beds which is 2hat we requested but the room was small and should have a king size bed in it. Also the fixtures in the shower were coming off.
from Wadley, Alabama
Submitted on 29-09-2016
Room smelled like mildew. When we asked if they could do something about it,they gave us some cleaner to use ourselves...
Submitted on 01-10-2016
The worst hotel stay we've ever had. The room was small, old, worn, and dirty. Does not face the river as many reviews say ... it faced the street with all the noise that implies. Some convenience items were absent such as coffee (there was a coffee maker but ...) and shampoo. Continental breakfast consisted mostly of doughy biscuits with gravy and store-bought waffles. Wouldn't stay there again.
from Largo, Florida
Submitted on 02-10-2016
This was our first stop before we went into the moutain and camped. It's easy walking to the strip. I was taken back by the claim of having a view of a river.. it was more of a creek and it faced the loud road..the room was nice may want to make sure to have firewood supplied for the fire place next time
from Columbus, Georgia
Submitted on 10-10-2016
The hotel was old and in need of a serious update .. The plus was great service and fireplace in room.. They also need to indulge in some of the extra : conditioner lotion soft towels and a few more small things that would have enhanced our stay..
Submitted on 11-10-2016
Not much else to say. Stained furniture, very dated, early 80's, soft bed, poor condition water fixtures. MOLD on the ceiling! We stayed for two nights. Oh, if you need anything during the evening, you gotta go to the other hotel in front of this one! NOT worth the going rate
from Athens, Alabama
Submitted on 11-10-2016
Quiet place with no major problems. The place is a little older but a good deal for the money. Balconies over the river are nice; as is the fireplace for the colder months. Easy to get into and out of Gatlingburg. Needs a redlight at the entrance. We have stayed her several times and will stay again. Beds could be softer.
from Tupelo, Mississippi, United States
Submitted on 11-10-2016
Updates needed but we loved our stay. Safe, close to the strip, trolley stop right out front, river sound right out our front door, parked right by our door out the back, friendly desk lady Kat, clean room, would stay again
from Cincinnati, United States
Submitted on 12-10-2016
Really cool setting facing out onto the river. However our room was extremely outdated, the bathroom light switch didn't work (asked them to fix it but they never did) and our couch was so stained and gross, we threw a blanket over it so we could use it. To their credit they did try to clean it, but blanket stayed. Wifi also did not work, the whole time we were there. Front desk was not able to resolve these things or adjust the price. Breakfast was good, although food setup/presentation makes i... Read more
Submitted on 23-10-2016
We arrived on 10/21/16 at 1030 pm and checked into a double queen room. We called at 1100pm for a request for toiletries (tooth brush and tooth paste) and there was no response. We called back again and someone answered, so we asked for a toothbrush and toothpaste please and we'd pay if needed. The foreign speaking person advised no one was at the hotel but we had to go to the "sister" hotel down the street and hung up on me!!! After walking down the street and across the river the same per... Read more
from Taylors, South Carolina
Submitted on 25-10-2016
It's a very outdated hotel. The receptical in the bathroom didnt work;hence, the hairdryer couldn't be used. The fan in the bathroom didn't work, making for a foggy shower. Old furniture/carpet/curtains. The bed was worn out and not comfortable. Every time the rooms adjacent to ours used the water ; shower/sink/toilet, it rattled the pipes in our room. The internet didn't work. I was very embarrassed that I took my wife on a weekend get-away here. I would never recommend this place to anyone.
from The Villages, Florida
Submitted on 28-10-2016
The Days Inn Gatlinburg on the River is a nicer Days Inn than most. Very friendly staff along with adequate breakfast area & food selection. Priced about right for the hotel & area. However, the river right in front of the hotel while scenic does not mask the noise from the highway directly across from the hotel & river. Seems quiet during the evenings as traffic tends to slow but traffic sound is noticeable in mornings when the days starts.
from Lavonia Ga
Submitted on 28-10-2016
Reserved a room with a fireplace which it had but nobody told me where the wood was or where the fire starters were was really disappointed that I couldn't have a fireplace to propose to my fiancé
from Indianapolis, Indiana
Submitted on 29-10-2016
This Hotel Was Beautiful Inside and Out... Balconies where Very Nice, Bathroom A little Small, but the Fridge and Microwave where great ...River was very nice to look at Despite the low water.....staff was nice and helpful
from Morrison, Tennessee
Submitted on 08-11-2016
We loved the location and the friendly staff, the only disappointing part of it all is not being able to stay longer. Yes we will return, looking forward to our next visit. Carol & mike rife
from Chattanooga, Tennessee
Submitted on 13-11-2016
We go here every year. The water was low this time, due to the drought. Praying for rain for the whole state of Tennessee.
from Sparta, Illinois
Submitted on 18-11-2016
Rooms are clean, but could use some updating. Staff is very helpful and friendly. Breakfast was good but was disappointed there was no meat such as sausage or bacon or ham. Rooms have balconies with a nice view of the river. There is a downtown trolley stop right in front of the motel.
from FtWayne
Submitted on 21-11-2016
Our room had a gap at the bottom of the door where cold air came in and made it hard to regulate the heat, as the heat ran non stop. Carpet was so dirty that our sock were brown from walking on it. We stayed 5 days and they never changed our sheets (even after i asked), tub and sink was never cleaned (maybe wiped with one of our dirty towels). Desk chair was so old we couldnt sit in it out of fear of it breaking.
from Hinesville, Georgia
Submitted on 27-11-2016
We have stayed here twice an it is in a great location. An the staff is always nice. Rooms clean ect
from Richmond, Utah
Submitted on 28-11-2016
Nice getaway. The location was a little away from everything but that worked out nicely. Especially enjoyed the fireplace.
from New York City, New York
Submitted on 29-11-2016
Run down place with old smell. Sheets were clean, but the place is very old and didn't feel like a clean hotel at all.
from Cordova, Tennessee
Submitted on 29-11-2016
Overall, it was comfortable. Room is a bit cramped, but it has a refrigerator and complimentary breakfast and coffee in room. I had the dual queen beds. The beds are comfortable and the pillows are abundant and comfortable. They wrap the bed covering in a sheet , so it is always fresh. The room is OK, starting to show wear in the shower and bath area. But the staff is nice and try to assist.
from Warrior, Alabama
Submitted on 01-12-2016
my wife and I went for three days in November. good experience got chilly at night - heater worked good in room. breakfast was as expected with pancakes and biskits and gravy. no problems encountered. overall really enjoyable