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Country Inn & Suites By Carlson, Knoxville West, TN

Knoxville, TN, US (TYS)

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Based on 223 reviews
Room & Rates
King Room, Studio Suite, Non Smoking

King Room, Studio Suite, Non Smoking

1 King Bed
400 sq feet (37 sq meters)

Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One King Bed Non-Smoking Accessible

One King Bed Non-Smoking Accessible

1 King Bed
250 sq feet (23 sq meters)

Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Two Queen Beds Non-Smoking Accessible

Two Queen Beds Non-Smoking Accessible

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Guest Room, 1 King, Non-Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 1 King, Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Guest Room, 2 Queen, Non-Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 2 Queen, Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Guest Room, 1 King, Accessible, Non-Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 2 Queen, Accessible, Smoking / Non-Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Suite, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

2 Queen Beds
300 sq feet (28 sq meters)

Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Queen Beds, Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Room, 2 Queen Beds, Accessible, Non Smoking (Guest)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard room

Standard room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Queen Beds, Smoking

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 King Bed
250 sq feet (23 sq meters)

Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

1 King Bed
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

1 King Bed
300 sq feet (28 sq meters)

Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

1 King Bed
400 sq feet (37 sq meters)

Layout - Bedroom and sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Bedroom

2 Queen Beds
400 sq feet (37 sq meters)

Layout - Bedroom and sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Country Inn & Suites By Carlson, Knoxville West, TN
805 N Campbell Station Rd, Knoxville, TN US 37932

Rooms
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. Wired and wireless Internet access is complimentary, while 37-inch LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Don't miss out on the many recreational opportunities, including a 24-hour health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

Dining
A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

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Know Before You Go

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Free Breakfast
  • Free Local Calls
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Multilingual Staff
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 223 reviews
from Tennessee
Submitted on 17-05-2016
We were pleased with the rate and the room. The check-in went smoothly and breakfast bar was good. Our only issue was that we had to change rooms a couple of times due to a barking dog. The clerk was patient with us and eventually found a room on the other end of the building.
from
Submitted on 21-05-2016
This is my second visit here. Not sure if there will be a third. The room is immaculate. The hotel is very nice, the breakfasts are quite good. The staff members are all pleasant. BUT... I didn't realize there were any hotels left in America that mix smoking and non-smoking rooms. My first visit here, December/January 2016, was fine. Which is why I came again. But the room on this second visit stinks to high heaven!! It has obviously been used by smokers. And having the cleaning crew spray some... Read more
from Miami, Florida
Submitted on 21-05-2016
Great place.. Good people at the desk, very comfortable beds. Close to everything you could want, stores, movies, etc.. Great pool, jacuzzi, very comfortable is the overall feel of the place.. I hadnt been back to Knoxville in years and to come back and stay there made it a very pleasant experience.. I would highly recommend the place and with no question, plan on coming back..
from Asheville, North Carolina
Submitted on 23-05-2016
The hotel was a little away from the Knoxville Zoo, around 20 miles but it was clean and in a nice area. The pool was great for the kids and the hot tub was nice as well. It was a good price. It looks like the hotel is mainly used by the golf community.
from madison, ms
Submitted on 25-05-2016
This hotel is located at the entrance to the best shopping in Knoxville.. Turkey Creek! Everything you need is here, from restaurants to clothing and incidentals. We come here once or twice a year. This will be the hotel we choose from now on.
from Kissimmee, Florida
Submitted on 27-05-2016
I was on a business trip in knoxville during one of if not the busiest times of the year the roads were mostly bumper to bumper traffic as soon as I got about 20 miles to the area I was going. As we all know what that can do to a person needless to say I was STESSED..... To say the least. After gaining my freedom from the deadlocked interstate I turned into a has station to top off and gay a snack. I say the hotel. As with most of us a hotel never feels like home or is just not what you see in ... Read more
from Central Florida, Florida
Submitted on 05-06-2016
Great looking room and comfy bed but the shower sprayed the bathroom and the door didn't always lock. Great staff-friendly and helpful. Not so great breakfast-precooked eggs and potatoes, Creamora, ho-hum breads.
from DeLand, Florida
Submitted on 06-06-2016
Stopped for 1 night while travelling through Knoxville. There were 3 people, and we had a room with a separate living area, which had a pull-out couch. The bedroom had a door to close, and 2 queen beds. TVs in both rooms. Good bathroom. Place was clean and well kept. Free breakfast of eggs, sausage, etc. There are no places to eat that are walking distance. Closest (and only thing we could see nearby) was a Cracker Barrel. We asked the desk clerk and he gave us directions to their resta... Read more
from Saint Louis, Missouri, United States
Submitted on 16-06-2016
My family and I stopped over at this Country Inn on our way to the East Coast. Overall, it was a good experience. Pros: clean room, comfortable bed, indoor pool and hot tub, hot breakfast, lots of cookies, very easy access to and from the interstate, courteous staff Cons: breakfast options were hot but a little limited, pool was one of the smaller indoor hotel pools I've seen (I'm guessing less than 30 feet across) Overall, it was a good stay, especially for the price. I would stay there again... Read more
from Kentucky
Submitted on 16-06-2016
It doesn't matter how friendly the staff is or how clean a room is if the belongings left in your room are stolen. We stayed at the Campbell Station Country Inn and Suites in Knoxville TN. Upon arriving home seven hours later, I realized that I had left all of my hanging clothes in the closet. Immediately I called the front desk and told them what had happened. They called back about 20 minutes later and said that everything was put in a plastic bag. A friend immediately went over to pick u... Read more
from clinton, ms
Submitted on 19-06-2016
We had a suite-reasonably priced. Clean and friendly staff. The only issue was that the AC would not cool below 73 degrees. We had brought fans along for this very reason-but it could have been a little stuffy. Its a little older and not as modern as other properties of the same brand in the area. It's close to a bunch of strip malls that have food.
from Atlanta, Georgia
Submitted on 21-06-2016
While in Knoxville, my family stayed at the Country Inn for a gymnastics competition and it was perfect for anyone staying in the Knoxville area for a business trip or sports competition because it is a late checkout and had a great breakfast in the morning complete with a waffle maker and pastries. Not to mention that it was very clean and space full room considering the price.With that being said, I highly recommend anyone with a sensitive sense of smell to request not staying on the 1st floor... Read more
from Nashville, Tennessee
Submitted on 03-07-2016
Poor maintenance! Air did not work. Bathrooms unclean. Rooms smelled as though something was burning. Treadmills did not work. Elevator went out and no note on the doors. Breakfast was poorly made. The only good thing was Kin from the front desk and the location.
from Huntingtown, Maryland
Submitted on 05-07-2016
Bringing grands back home after summer vacation. The hotel was nice and clean. Had a suite with double queen beds. Plenty of room for everyone. Breakfast was good, but could have had more meats to choose from.
from McDonough, Georgia
Submitted on 11-07-2016
This was a great stay. Staff was great, location was perfect and amenities were exactly as listed on website. We reserved two rooms for our family and asked to be placed beside each other and requested a handicap room. Receptionist placed us in a room at the time I called to ensure our request were honored. We will stay here again if we are in the area.
from Tennessee
Submitted on 11-07-2016
I found this hotel to be very clean and comfortable. Check in was quick and easy and they accommodated our requested to be next door to friends who were traveling with us. The bed (king size) has 4 pillows and very comfortable bedding. The hotel was quiet and in a safe area of Knoxville. Breakfast is a full, hot breakfast and very good. The waffles were excellent.
from Bryan, United States
Submitted on 11-07-2016
The Country Inns and Suites that we stayed in while on our vacation were all a pleasure to stay in. The breakfasts were all slightly different in three that we stayed in but all were very good. The staffs were all friendly and the hotels were all very clean.
from Columbia, United States
Submitted on 14-07-2016
There was dried, rotting fruit with pit and stem next to the bed under the bed skirt. Obviously the room was not thoroughly cleaned or the stem would have been vacuumed up. Then switched rooms to find the cable not working. Switched room AGAIN at 11:45 pm!
from Okeana, Ohio
Submitted on 17-07-2016
The hotel is fine, rooms are clean and large. Wifi is terribly slow and basically unusable. The breakfast is not much as I write this review from a First Watch near the hotel. No selection and really not much there to eat. Basically donuts. You guys can do better.
from florida
Submitted on 21-07-2016
Due to severe storm we got off the road and drove to another hotel up the road and were told they were totally booked. Drove several exits more and went to another hotel of this brand and the desk clerk was very rude. Noticed a Country Inn down the hill and since I am a Club Carlson member decided to check with them. The clerk was quick and efficient and best of all the rate was half of the other hotel chain. Breakfast was good and plentiful and area was constantly cleaned. Hotel was right... Read more
from
Submitted on 30-07-2016
Needed a place to stay during my move and I selected this hotel because of the price and reviews. The beds were soft, nice flat screen tv and the bathroom was great. As a loyal Marriott member I was highly impressed with my stay at the County Inn and Suites. The breakfast was okay (I ended up eating yogurt) however they offered waffles and eggs as well as other tradition breakfast food. Great hotel for a short stay!
from Washington, District of Columbia, District of Columbia, United States
Submitted on 30-07-2016
I was super excited to try a Country Inn and Suites, specifically this location due to its great reviews. As I was in town for a wedding, I ended up doing an extended weekend and stayed in the Knoxville area for one evening. Since this location had what I was looking for (free parking, internet and non-smoking rooms), I thought it would be a score. Having stayed in a fair share of hotels throughout the years, I have a basic understanding and knowledge of what one should expect in a 1, 2, 3-sta... Read more
from
Submitted on 10-08-2016
This hotel is conveniently located on I-75, perfect for those making a quick stop after hours of driving. The moment we entered the hotel room we were hit with a mildew smell. A few minutes later, we noticed the AC unit was leaking onto the carpet. I notified front desk and was given a new room. The only negative about the new room was the dusty odor. On the positive note, the bed was comfortable and clean, the bathroom was very clean, modern which I loved. Only stayed for 1 night, any longer, I... Read more
from Greer, United States
Submitted on 10-08-2016
The hotel needs better care and upkeep, better housekeeping, better maintenance. Need privacy curtains on the window. They announced my room number. Everyone in the hospitality business should no better than to do that, especially for a female guest.
from
Submitted on 22-08-2016
The AC in our room was not working properly The lights in out room need light bulbs They can to our room to fix these things and left our door open We did not make it back to our room till late to see our room had been left open all day When we left I went to the counter to check out and make sure everything was good, was told it was fine Did not know I had been charged an extra $50 till I got home and checked my card No one even called to let me know they were charge me for "missing" towels I d... Read more
from Martinsburg, United States
Submitted on 25-08-2016
This was so nasty -- carpet stained and very dirty -- upholstering on chairs nasty stains-- also had some horrible freshener trying to cover up smoke smell. This room looked like something from the 70's or 80's had a Jacuzzi Tub in the sleeping area was broken, would have never used anyway, had nasty black mold in jets. My husband was very tired from long drive or we would have left. Just when you think it couldn't get worse, we took showers in the morning and hair in tub and it would not drai... Read more
from Fort Worth, Texas
Submitted on 25-08-2016
We stayed here during a cross country trip. The rooms were clean and comfortable. Nice breakfast in AM. Great location to I-40. Close proximity to several different eating options. Ample parking. Gas station next store.
from Valparaiso, Indiana
Submitted on 05-09-2016
Although the front desk people were very friendly this hotel is old and very dirty. The tub was chipped with mold around the shower handle. There were numerous stains on the carpeting. Not at all like the typical country inns and suites.
from Madison, United States
Submitted on 08-09-2016
A bit pricey however being located in the general area for my visit I personally selected it. The only real unpleasant situation with this stay was the very loud noisey fans on the Air Conditioner, which will indeed affect your sleep.
from
Submitted on 10-09-2016
This is our 2nd visit to this site. We did have a problem with the air conditioner, that was resolved by giving us another room. It is a quiet motel. The accommodations were clean and comfortable. Continental breakfast and coffee were excellent.
from Muncie, Indiana
Submitted on 12-09-2016
We have started to travel to Knoxville frequently since our 4 and 3 year old grandchildren moved there. We have stayed in several hotels since then and the nice ones were to expensive and the cheaper ones to dirty or meet our requirements like a pool for the children, and a room that would fit us and them comfortable and a decent breakfast. After about 5 try's we found Country Inn and Suits. They meet our needs at a decent price and plan on coming back a lot.
from Clemmons, NC, United States
Submitted on 15-09-2016
Convenient to University of Tennessee football games, has access to shuttle and info on where to catch another one. Also good general info regarding the game. Big breakfast with sausage gravy. Would stay there again if coming back to another football game.
from Dyersburg, Tennessee
Submitted on 19-09-2016
Upon checkin room hadn't been cleaned. Non-apologetic. Friends had to ask for and change their own sheets as they were stained. No interaction with hotel staff at all. Bugs in bathroom. Dirty carpet. Scared to eat complimentary breakfast as server touched dirty dishes and then placed fresh food out for service without changing gloves.
from Elk Grove Village
Submitted on 28-09-2016
On arrival they could not find my reservation after calling several days in advance to confirm so upon arrival I was left standing at the front counter while they located a room We bugs in our room and the front desk seem to care less, both our pass keys failed after first nights stay and had to be replaced. I've stayed here before with no issues but next time I'll try another hotel.
from Clarksville, Tennessee
Submitted on 03-10-2016
We stayed at the Country Inn & Suites for 2 nights with our travel baseball team. We booked a month ahead of time and once we got into town called to see if it was possible to check in early. Our room was ready early and we were able to check in. This process was easy and fairly quick. Our room was clean and spacious enough for a hotel in this price range. We had a mini fridge and microwave in the room. The breakfast was included and we all found it to be good. Scrambled eggs, sausage, biscuits,... Read more
from Savannah, Georgia
Submitted on 09-10-2016
We were running from the hurricane and booked this last minute. I'm in hospitality so I can be kinda critical but it was a great little hotel. Managed well. Clean. Pet friendly. Good location to dining and shopping. Hospitable staff. The breakfast was congested but the staff handled it well. Honestly I had no complaints.
from East Lynn, West Virginia
Submitted on 15-10-2016
Clean facility. Good rooms with comfortable beds. Excellent value considering the inflated room rates currently out there. Breakfast was good, not exceptional, but good. Changes every day so maybe we just picked the wrong day. Very good coffee!!!
from
Submitted on 15-10-2016
Everything was clean and comfortable. Breakfast was normal for this hotel type. Hubby loves their SOS but they had stuff to make eggs benedict. Air worked okay - it was a little noisy but that is due to age.
from Memphis, The Netherlands
Submitted on 16-10-2016
We enjoyed our visit and will come back again. The breakfast was good. The staff was courteous and professional. They did a great job recommending places to eat and things to do. The rooms were comfortable and accommodating.
from Virginia
Submitted on 17-10-2016
Great value for the experience. I will always look for the travel savings when I take a trip. I had no idea that the welcome Center's had the motel savings booklet until my friend told me that it was available!
from
Submitted on 20-10-2016
Shower was chipping, so they covered the holes with wall paint. Don't expect to sleep in, the plumbing is so loud from other rooms it will wake you. Very thin walls. Booked 2 queens, got a king. Comfy bed though. Weak "hot" breakfast. Premade eggs and over cooked canadian bacon.
from Lewisburg
Submitted on 28-10-2016
Reserved a room with two doubles and received a king-size to sleep four people. When I asked for them to fix the issue I was told only the manager could fix the issue so I left two messages for the manager and didn't receive any response from the manager. Still waiting to hear from the manager.
from Bonita Springs, Florida
Submitted on 02-11-2016
Everything was great from check in to departure. We got a great rate by just showing our AAA membership card. We had two queen size beds that were perfect and a selection of pillow firmness that fit both our preferences. Great parking right in front of the door under cover and a convenient 1at floor room!
from Madison, Alabama
Submitted on 02-11-2016
I found this hotel to be better than some of the other reviews I've read. Our room was clean, the hotel seemed very clean. I think the room was very quiet and the beds comfortable. The room has a microwave and frig, both nice to have available. My only complaint , and since it was free, it's hard to complain, but the breakfast was rather blah. The offerings were there, but just not very appealing. Yogurt was served in a bowl, and the fruit was canned fruit cocktail. Another plus is its right off... Read more
from Hohewald, United States
Submitted on 07-11-2016
This hotel was nice , just didn't like the dirty looking (stain)on the sheets , I like a nice crisp white sheets to be on my bed !not ugly brown stain in the middle!!! the shower was not up to par and could use some help! but over all we would stay again if the need ever arises.
from Canonsburg, Pennsylvania
Submitted on 28-11-2016
Very nice place to stay. Beds are comfortable and they have a free breakfast in the morning. My son loved the hot tub. Very clean! I would recommend staying here. Great location and many places around to eat . Nice employees!
from
Submitted on 01-12-2016
Checked in late on November 29th, went right to bed. Woke up next morning and found some kind of "mess" (dirt , mulch?) on the night stand and floor on far side of the room, also on sheet, apparently stuck to feet unknowingly when climbing in. Went to front desk and asked for manager. Not on property for 2 more hours. Desk clerk could not have cared lessww. Would not come and inspect. Called later, left message. It's now 24 hours later and no call back. Also, milk sour at breakfast. Never again!
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