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Country Inn & Suites By Carlson, Knoxville At Cedar Bluff

Knoxville, TN, US (TYS)

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Based on 538 reviews
Room & Rates
Room, 1 King Bed, Accessible, Refrigerator (Guest)

Room, 1 King Bed, Accessible, Refrigerator (Guest)

1 King Bed
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Queen Beds, Accessible, Refrigerator (Guest)

2 Queen Beds
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 1 King, Accessible, Non-Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 2 Queen, Accessible, Non-Smoking

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed, Accessible, Non Smoking

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 1 King, Non-Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 2 Queen, Non-Smoking

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed, Non Smoking

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Suite, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Guest)

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Guest)

1 King Bed
450 sq feet (42 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Guest)

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Guest)

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

1 King Bed and 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking (HARDWOOD FLOOR)

Suite, 1 King Bed, Non Smoking (HARDWOOD FLOOR)

1 King Bed
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 Bedroom, Non Smoking, Refrigerator & Microwave

Suite, 1 Bedroom, Non Smoking, Refrigerator & Microwave

2 Queen Beds and 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Country Inn & Suites By Carlson, Knoxville At Cedar Bluff
9137 Cross Park Drive Exit 378 - Cedar Bluff Exit, Knoxville, TN US 37923

Rooms
Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a fireplace in the lobby.

Dining
Grab a bite from a grocery/convenience store serving guests of Country Inn & Suites By Carlson, Knoxville At Cedar Bluff.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-out. Planning an event in Knoxville? This hotel has facilities measuring 640 square feet (58 square meters), including a meeting room. Free self parking is available onsite.

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Know Before You Go

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per stay plus USD 35.00 one-time cleaning fee
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fireplace in Lobby
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 538 reviews
from Morgantown
Submitted on 18-05-2016
We stayed here both coming and going to Charleston, SC. Knoxville is exactly half way from Indianapolis. We had a very nice, clean and comfortable room.. The free breakfast was very good with a lot of variety. We would recommend this to anyone. We are members of Club Carlson which allowed us a 1/2 price room from points accumulated from only a couple prior stays. Recommend you join it.
from Millington
Submitted on 20-05-2016
hotel was clean and very affordable with a great free breakfast. I was visiting here with a ball team and the accommodations were perfect. Had plenty of room for team meetings and area was very comfortable. TV in area was a nice touch. I will definitely recommend this hotel.
from Dayton, Ohio
Submitted on 21-05-2016
this place is clean, well lit, friendly, pet friendly and the pool, hot tub and fitness center all work. The fitness center even has weights. The breakfast was nice - eggs, sausage cereal etc. the staff is very nice.
from Clinton, United States
Submitted on 21-05-2016
Always a pleasure to stay here. Staff is amazing and the rooms are great. The swimming pool is relaxing and the free breakfast is great. The manager works well with business clients and they bend over backwards to help in anyway needed. I love staying at this location and I strongly recommend this place to everybody.
from Jacksonville, Fl., United States
Submitted on 23-05-2016
This hotel was clean, well-maintained, had a friendly staff, and included a great breakfast. There were plenty of restaurants and shopping nearby. It is also pet friendly and reasonably priced. Great deal!
from Shelbyville, United States
Submitted on 01-06-2016
Everything about this hotel was just wonderful the staff the food the facilities. A+ . You will regret it if you stay anywhere else. This is overall one of the best hotels in the US. I travel alot and this was the most friendliest and cleanest hotels I have come across in a while. The prices were wonderful. The beds were so soft. I literally did not want to leave.
from
Submitted on 04-06-2016
The hotel was average but our room was so smoky. At first we thought the maid had smoked but we quickly realized after using a can of spray in the room that we were wrong the last person was clearly a smoker. I put the room sanitizer in front of the air conditioner...thank goodness they had an older air conditioner. By the morning the room smelled better but the bathroom was awful. The front office staff was understanding but nothing could be done because the hotel was booked.
from Holts Summit, Missouri
Submitted on 06-06-2016
Always very accomidating staff and accommodations. Courteous and comfortable and fit our family of 5 perfectly. Pool is indoor and salt water which my boys liked. Gave my husband and I a breather from 3 teenage boys ???
from Commerce Township
Submitted on 06-06-2016
The staff was extremely empathetic and accomodating during our stay. Our dog was receiving treatments at UT, Knoxville, and we were able to check out early and still receive the discount. The rooms are very comfortable and clean. TV and internet worked without any problem.
from
Submitted on 07-06-2016
We stopped in Knoxville on our way home from a destination wedding. I chose this hotel because it was very reasonable with a refrigerator. I have a baby who is exclusively on exprst milk. The fridge was vital to me. Ours didn't get cold, and it didn't have a freezer. I was very disappointed. We went swimming and there were no towels. Breakfast left something to be desired. The breakfast we had at our much cheaper motel at our previous location was better, but we went late so I'm hoping it was ju... Read more
from Cedar Rapids, Iowa
Submitted on 23-06-2016
Would definitely recommend to anyone traveling in this area. Rooms and hotel were Clean, comfortable, and an all around great experience for our team families! Staff were exceptional! Breakfast had a good selection for all!
from
Submitted on 27-06-2016
Staff was friendly and accommodating. The room was nice with the exception of some type of stain on the floor near the bed (blood, poop, ???). House keeping kept us well stocked with wash cloths and towels. The lack of TV channels was a surprise and some stations they listed didn't work. Drawback- it was so hot in the hallways on the top floor and in the elevators. Plus the over powering smell of chlorine from the pool nearly knocked you out in the elevator. Those things need to be worked on an... Read more
from South Carolina
Submitted on 28-06-2016
The hotel was very nice, well maintained and clean. My room was on the ground floor, had very high ceilings, a spacious bathroom, and nicely decorated. The staff were friendly and courteous, and breakfast was great. There is a fireplace with a reading nook, books supplied, rocking chairs and a patio. The hotel was located right off the hwy, easily accessible. I would definitely return to this hotel the next time i am in the area.q
from Channahon, Illinois
Submitted on 28-06-2016
Was in Knoxville to visit family. This hotel is in a good location for my visit. The rooms were very clean as was the entire building as well as the parking lot. There was a problem with the cable T.V., about half of the stations did not work. I did report this the first night of a three night stay, the desk clerk changed TV's to no avail, room change 2nd night did not work either $20.00 of 2 of 3 night stay helped somewhat.
from Chillicothe, Ohio
Submitted on 29-06-2016
Arrived at the hotel at 12am. The staff was so friendly and ready to get us checked in. Made us aware of breakfast in the morning. Room and overall hotel appearance was very clean. And I'm a clean freak so that is saying something. Good variety for breakfast. Nice parking, well lite. Had wifi info right on the card holder. Very helpful
from French Lick, United States
Submitted on 01-07-2016
Very super excellent facility. Very friendly, professional, and caring from the Manager and his associates. Room was clean, quiet, and comfortable. Would highly recommend either for short term stay or long term stay. Rate this place A ++++++
from Altoona, Pennsylvania
Submitted on 02-07-2016
I have stayed at this hotel on two separate occasions and I know that I can expect friendly service and clean and very comfortable rooms. My kids love the cookies in the lobby. Breakfast is always stocked and fresh.
from Dallas, Texas
Submitted on 02-07-2016
This hotel was very clean and the staff was awesome!! We were passing through on our was home from a family vacation and couldn't find a hotel with available room, then we came across this little gem. I will be returning in the future!!
from Lebanon, United States
Submitted on 05-07-2016
We would return to this hotel only if they co operated with the pricing agreed upon. Everything was well managed and acceptable. We enjoyed the to-go breakfast bag as we left before breakfast was ready. The coffee was weak. overall we enjoyed our stay.
from Fredericksburg, United States
Submitted on 06-07-2016
Nice and clean room and hotel. We stopped here while driving and looking for a place to rest from driving. The front desk was very kind and the breakfast was great as well. The pool is clean and the gym was nice as well.
from
Submitted on 08-07-2016
Staff was friendly and helpful. The breakfast was surprisingly good. However, that was the last of the good things to mention. The room was dirty and average at best. There were stains on the wall and exposed drywall repairs in the bathroom. The experience was not worthy of the price.
from Colorado Springs, United States
Submitted on 08-07-2016
Very clean, well kept property, the staff is very friendly and always willing to help. The complimentary breakfast is quite good. It is my favorite hotel in Knoxville and I have stayed at others that are not nearly as good.
from Raleigh, North Carolina
Submitted on 11-07-2016
Where do I begin? The check in and front desk staff were the most friendly I have ever met while traveling! Each day they met me with a smile, especially when my battery died! They provided me with a special jumper battery to take with me in case I encountered trouble while out. The rooms were clean and quiet...even during a series of severe strong storms. I was also surprised that they had a steel door to the hall that kept the hall sounds away. The rooms were clean and the bed was very clean s... Read more
from McLeansboro, Illinois
Submitted on 16-07-2016
Guy at front desk during check in was super nice. Bed was comfortable and shower was powerful. As always cookies were awesome. Close to restaurants and gas stations. Not much of a view from room but only needed to sleep anyway.
from Columbia, United States
Submitted on 18-07-2016
Warm, friendly, and kind staff. Great value. Convenient to I-40, great location for meals, shopping and access. I have stayed here numerous times and it is always the same. They have a great breakfast bar which helps you get out to your meeting timely. .
from
Submitted on 18-07-2016
Excellent stay for my family while attending a near by softball tourney. Breakfast was just right and the seating area had lots of room. I loved the laundry area! It was free! You almost never find that option and I love it!
from Orlando, Florida
Submitted on 25-07-2016
The hotel has a great location right off 75, and there are many places to eat in the surrounding area. The hotel and rooms are very clean, and the bed was oh so comfortable, especially after being in a car all day!! Everything was just perfect from check-in to check-out. The breakfast selection is wonderful, and it was kept full and hot even until mid morning. It was so nice, that we stayed again for one night on the trip back from Ohio. I highly recommend this location.
from Knoxville, Tennessee
Submitted on 25-07-2016
Kind, clean & courteous. A great place to stay with kids. The indoor, salt-water pool is great. I recommend this place for families. It is also in a nice, safe part of town. You can't go wrong with this place. Enjoy your stay.
from Manchester, New Hampshire
Submitted on 25-07-2016
Great, clean hotel. Friendly staff, good breakfast, nice salt water pool. Perfect location. Quiet area close to restaurants. Easy off/on highway access. Walking distance to many stores. Every staff member I have spoken with over the past five years have been courteous and friendly. Complimentary cookies in the lobby (coffee too)!!!!!
from Illinois, United States
Submitted on 25-07-2016
Excellent hotel. We hit at just the wrong time with a elevator out. If your planning to go soon I would check and make sure both elevators are working. Otherwise great staff, good internet, nice facility and good location!!
from Knoxville, Tennessee
Submitted on 31-07-2016
Our air conditioning in our home had gone out during the two hottest days of the summer. My dogs were starting to get sick it was so hot and we have german shepherds so it is hard to find hotels that allow bigger dogs to stay. The staff were extremely helpful in our late night check in and assisting us in getting a later check out time for the next day until our air had been fixed. The hotel was very clean and the rooms were large and very accommodating. I would definitely recommend this hotel a... Read more
from Knoxville at Cedar Bluff, TN, United States
Submitted on 02-08-2016
We were headed home from vacation and stayed here overnight. The hotel was very friendly, clean and comfortable. The price was very affordable and better than Holiday Inn and Hampton Inn. Same amenities and conditions as Holiday Inn and Hampton Inn. A couple of small things. The indoor pool was colder than it should have been and the whirlpool was not as hot as it could have been. Hallways were pretty warm but rooms were very comfortable. Breakfast was Fantastic. Hot, tasty and plenty. ... Read more
from Columbia City, United States
Submitted on 08-08-2016
This hotel is a great place to stay for all ages. We have stayed here before, and haven't been disappointed. It is clean, friendly, and centrally located to many activities, restaurants and churches. It's a very comfortable and welcoming hotel to stay at.
from Knoxville, Tennessee
Submitted on 09-08-2016
Room was a queen suite. Suitable for a family of 5. Indoor pool was nice for kids. Staff was very friendly at all times. Breakfast was a hit with the kids. Stayed here while we were waiting on our new house for 6 days.
from Akron
Submitted on 11-08-2016
The facility was clean, welcoming, comfortable with the exception of the pillows. Neither my husband nor I could get the darned things to be comfortable...We should have brought our own pillows! Breakfast was fine, room was clean & quiet but pillows are important!
from Orlando
Submitted on 11-08-2016
if you want to tour Knoxville and not be "downtown" this is a Great choice. of coarse we were looking for pet friendly, close to tennis and within striking distance of Knoxville. this little Hotel fit all our needs and at a great price. the wife loved it, our boxer loved it so i was more than pleased.
from French Lick, United States
Submitted on 12-08-2016
Will definitely stay at this facility when I return to Knoxville in November. From the staff to the room to the entire facility - was just great. Great value for the price paid. Very clean and very well managed.
from Little Rock, Arkansas
Submitted on 13-08-2016
We had been driving to the point of exhaustion and stopped here. The room was at a fair rate. It had cold air and was very clean. Our room was directly across from the elevator so I hoped I wouldn't hear it all night and I don't recall hearing it once. We went to bed late and up early, but nothing notable to comment on.
from
Submitted on 13-08-2016
I stayed here for 4 nights while visiting Blackford Veterinary Surgery Referral, training the doctors and staff on QuickVet, and will definitely stay there again, and look for other Country Inns & Suites. The staff were very friendly and extremely helpful! My room was comfortable, clean and no odors, plus included a refrigerator and microwave. Another nice touch is that they bake fresh cookies throughout the day, check the lobby, and have cold, fruit infused water for all.
from Baltimore, United States
Submitted on 14-08-2016
Stayed here for 2 nights. It is easy to get in & out from the highway. Room comfortable & quiet. Hot breakfast. Free wifi but slow download. TV not HD. Strong smell of chlorine from the indoor pool as you enter the hotel. Plenty of restaurants close by - but you need the car. No public transportation.
from Murray, KY, United States
Submitted on 15-08-2016
This was a very clean hotel with extra friendly staff. Even being a pet friendly hotel, the rooms were clean and well furnished. The breakfast was restaurant quality. I'll definitely stay there again.
from Clarksville, Tennessee
Submitted on 23-08-2016
We were forced to book last minute and we are part of the Club Carlson family, so we were referred to this amazing hotel. The service was amazing, everyone on the staff was so friendly and helpful. This hotel was quiet and very nice. We would stay again in a heartbeat.
from coral springs,fl
Submitted on 26-08-2016
We stayed in this hotel during the month of August. We stayed in a suite which was very comfortable the one bedroom was completely closed from the living area with a couch that opened to a bed. The rooms were clean and the beds were very comfortable. The rooms were dark for sleeping and had everything u needed a microwave refrigerator wall safe etc. The breakfast was great not a continental with sausage eggs waffles great coffee the staff were friendly and served cookies in the afternoon. I woul... Read more
from Columbus, Ohio
Submitted on 28-08-2016
Took a quick trip south stopped at hotel going pretty good experience, front desk personnel were friendly and accommodating. Room was nice. Coming back hotel was not full but was given a room that needed the carpet changed and a few other repairs, changed rooms. The second room was a little better but door needed to be fixed for safety reasons.
from aiken sc, United States
Submitted on 29-08-2016
Great hotel and great people who work there. The breakfast is always hot and delicious. The hotel is maintained very clean and the folks who work their are eager to please and make your stay comfortable.
from Richmond, Va
Submitted on 05-09-2016
This was my fourth stay here. Can't say enough about Alex and the staff. Would like to mention Nikki and Monique at the front desk. William and the young lady who do the breakfast everyday do a great job. Don't miss it! Hotel has a great location and is close to I40. If you need something just ask the staff(luggage stand, corkscew, extra pillow). There are plenty of good restaurants near the hotel and UT and downtown are a short drive away. Book early, the rooms go fast! John, Richmond ... Read more
from Salisbury, North Carolina
Submitted on 10-09-2016
Great hotel who takes awesome care of there guest. It is in a great location and has a great pool business center and amazing staff. The will do whatever it takes to satisfy there guest and make them as comfortable as they can.
from
Submitted on 12-09-2016
Stayed overnight on the way back from a business trip. The staff was courteous and helpful and even gave us a coupon for a discount at a local restaurant. The room was of ample size and was clean. The pool was clean as well. The breakfast offered good choices of hot and cold food. I was surprised by the size of the flat screen TV. It couldn't have been more than about 22 inches and if you wanted to watch it from the bed, it was rather small. Overall, it was a great deal and I would visit agai... Read more
from Illinois
Submitted on 12-09-2016
The customer service at this hotel is fantastic. Thanks to Alex and his staff for always making us welcome. We stay here frequently and they have ALWAYS been wonderful. Can't imagine staying anywhere else.
from Blue Ridge, Georgia
Submitted on 12-09-2016
This is a nice hotel with newer updates. It is a clean and quite hotel that is laid back from the highway and has a very friendly staff. Also has a pool and a hot tub that is very clean and should be fun for families Complimentary breakfast quality could have been better. I would stay there again if need be.
from home
Submitted on 16-09-2016
Chose this hotel based on other trip adviser reviews. Collin was very nice checking us in and we got in rather late - 9pm. The TV sound in the living room TV would not stay on. The bathroom sink had no stopper in it. The Shower curtain was too short for the height of the unit, and water ended up on floor and air blew in while showering. The hair dryer is a fire hazard, and I tried to clean the air vents with an old toothbrush, but was not very successful. There are many hotels in the area, and I... Read more
from Gaithersburg, Maryland
Submitted on 20-09-2016
The Country Inns & Suites was such a friendly place to stay. The staff was helpful and always had a smile. They greeted you every time. The room was clean and very comfortable. The shower had good pressure and the pillows were great.
from
Submitted on 22-09-2016
I stayed in a king studio and it was spacious, clean and inviting. Nothing beats sleeping in your own bed but this proved to be a comfortable alternative. The complimentary breakfast had a variety of items including waffles, cereal (hot and cold), biscuits, gravy, eggs, bagels, sweet breads, fruit, coffee, juices, etc. You will not go away hungry! I found Alex and his staff to be friendly, professional and helpful.
from Dupont, Pennsylvania
Submitted on 23-09-2016
Over te last 5 years or so, I have stayed here between 50-75 times. Never once had a bad experience. The place is absolutely the cleanest I have stayed at. Staff is very friendly, pool/hottub is very refreshing, nice exercise room, plenty of parking, and it's tucked far enough from the road that you don't get all the highway noise, but still close enough to walk to most fast food places.
from
Submitted on 25-09-2016
We were passing through Knoxville and stayed one night. The rooms we had looked like they had been through some hard parties. The first room was a convenient first floor- with a broken TV. The room was ok, not great. Stains on carpet and broken vent on AC unit. Scratched furniture. The front desk was so helpful and promptly moved us to 5th floor - and to a larger room. The sofa sleeper was missing the blanket and pillowcase. I went to front desk and it was replaced quickly. Then we got to the ma... Read more
from
Submitted on 28-09-2016
The desk personnel have always worked with us. They are really friendly and efficient. The bathrooms rooms have always been immaculate each time we've stayed there. The carpet shows some wear. They have healthier rooms for us...less fragrant chemicals are used.
from Koror Island, Palau
Submitted on 02-10-2016
Nice newer hotel. Our stay was simple so we didn't require a lot attention. I was upgraded at the desk. The room was large with a comfortable bed. Very clean room and the hotel had lots of parking. I would stay again.
from Gurnee
Submitted on 04-10-2016
This hotel was comfortable and a pleasure to stay at. Staff made the stay even more delightful as they were very friendly and helpful. Everything was taken care of for us beds were comfortable and we had plenty of room to stretch out.
from
Submitted on 05-10-2016
First of all, thanks to all my fellow Trip Advisor reviewers of this hotel. Your reviews were spot on!. I just spent 5 nights in this hotel and had plenty of opportunity to find fault, if there was any to be found. From the time we checked in, we were met with a top notch, helpful desk clerk who got us checked in and enrolled in a rewards program that gave us an upgrade. Fortunately we were not disappointed with any of the personnel in the hotel. (Kudos to the manager of this facility. You ... Read more
from Eagle, Wisconsin
Submitted on 05-10-2016
I have been to many hotels and this has been my favorite. From the check in staff to the breakfast to the rooms....everything was perfect. I could not have asked for a better four night stay. Thank you!
from Newnan, United States
Submitted on 08-10-2016
Great staff . I would stay here anytime I am in Knoxville. They make a great complimentary breakfast. They are eager to help . I stay at a lot of hotels this one is top notch. I was very impressed. Big rooms and close to everything .
from Hendersonville, United States
Submitted on 11-10-2016
Really enjoyed our stay here. The hotel is Very clean, has a free great breakfast, very friendly staff, comfy beds and the locations is convenient to the interstate and attractions. Overall a great experience and we would definitely stay here again and recommend it to others.
from
Submitted on 13-10-2016
not sure what this question is asking, so l am not able to respond. Please expand and this section so that you are clear on what you trying to survey. Maybe make this optional. Will consider booking again if Hugh is not working there, or should NEVER check in guest.
from
Submitted on 16-10-2016
The accommodations were great. Fair price for stay. My dog loved the placed. The staff were exceptional bar none. I have stayed in hundreds of hotels and these people stood out. A big thank you to Nikki Meurer for her kindness and understanding.
from Allentown, Pennsylvania
Submitted on 17-10-2016
I would highly recommend anyone stay at another hotel. The carpet was stained, trash wasn't emptied, there was long dark hair in the bathroom sink, in the bathtub and somehow stuck to the bathroom door. The bathroom floor was extremely sticky, and the bedding was stained.
from Fulton, Kentucky
Submitted on 29-10-2016
Reservation was made for me. It was clean, staff was nice and it included breakfast. It was close to the medical facility I had chosen. Would stay here again. They also gave a discount if you were there for medical reasons which was nice.
from Lexington
Submitted on 31-10-2016
The hotel itself is 2.5 star property, although the view is of the back of retail stores. We stayed for 4 days during October, 2016 and 3 of the days we had NO hot water. This was true of at least one other room at the hotel. We arrived on a Thursday night and the problem wasn't fixed until Monday afternoon. No apologies from manager or offer to move us to another room. The staff said they were sorry but that was it.
from Seattle
Submitted on 31-10-2016
Stayed for 1 night. Arrived late and left at around 10AM. Check-in and Check-out was quick and efficient. Hot Tub by the cool was nice and hot. Front Desk staff registered me for a promotion to make sure that I got some bonus Carlson points for my staff. Very nice touch. I observed the breakfast buffet staff serving some guests who were staying for medical treatment and preparing their food for them. Nice to see that the staff take the extra step.
from Nashville, Tennessee
Submitted on 03-11-2016
The reason for our visit was not a good one, our cousin is in ICU, but other than that, this hotel is great. Great customer service from check in to check out. Comfortable beds, quiet floor and the staff was very accommodating from every aspect of our stay--even for a late check out. William was doing a great job for breakfast, making sure everyone was enjoying their meal and he was always stocking and freshening up the food, especially the hot food. Big thumbs up, will stay here again in the fu... Read more
from Estero, Florida
Submitted on 08-11-2016
The Hotel is really clean and very quiet. The room was really nice and all the amenities were excellent. The staff was very helpful and everyone was helpful and smiling as they all asked us if we were happy with our stay. I would highly suggest staying at this one!
from French Lick, United States
Submitted on 14-11-2016
The only place to lodge when in Knoxville - the hotel and staff are excellent. Very customer oriented. Make you feel at home away from home. Very clean and comfortable. Easy in and out when traveling.
from Pineville, United States
Submitted on 22-11-2016
Arrived after 3pm room was not ready. Then no radio/alarm/clock in room, no hair dryer and room was small but listed as a suite and was charged 170 after being told it would be 140 on phone wouldn't have stayed at all had we seen it prior to the night of our arrival!
from Columbia, Tennessee
Submitted on 23-11-2016
Delicious breakfast! Kids and adults loved it! Lots of healthy choices which is sometimes hard to find. Beds were comfy! Staff was so friendly! The room felt like home. The price was very good for the area.
from Memphis, United States
Submitted on 23-11-2016
Hotel was just OK, nothing special. Towels were hard, Toilet paper was cheap. However the breakfast was good. The hotel is very peaceful. There was nothing too bad that would make me change hotels. I will probably stay at a different hotel on my next visit to Knoxville.
from Huntsville, Alabama
Submitted on 26-11-2016
Family stayed here for a couple of nights traveling to a wedding out of state. Overall, an average hotel. Breakfast was ok but nothing special. We were glad of the indoor pool since it's November and our daughter enjoyed it. Hot tub water was green and pool area not well cared for (broken windows, chipping paint on the pool furniture). Workout room was decent. Our room was clean except for someone's socks being left in there. Bed was comfortable and pillows were flat. Front desk staff were accom... Read more
from
Submitted on 29-11-2016
This hotel was great for the price. We stayed on a family/business trip. It was within walking distance to a few restaurants and convenience stores. It was fine for a couple of nights with the kids. It was clean. The breakfast was good. They had lots of options. The kids enjoyed the pool. Nice for a quick getaway. There were lots of families at this hotel. So, on the weekend, the lobby was kind of loud. Very nice overall for the price. However, this is not a luxury hotel.
from Virginia beach, United States
Submitted on 01-12-2016
We were traveling a long distance, with Knoxville close to our goal for the first leg. Read reviews and chose this hotel off of tripadvisor and were not disappointed. We were traveling with our well behaved older dog, and were very glad to find this hotel to be clean, dog-friendly, comfortable, and having all the amenities we needed in a stopover.
from
Submitted on 04-12-2016
This hotel was prefect for the price paid for a weekend stay. The room was clean and neat with update furniture, the bathroom was clean, hot breakfast was great, hotel staff was very friendly. The hotel was also convenient to shopping and nearby restaurants in the area.
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