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Hampton Inn and Suites Jackson

Jackson, TN, US (MKL)

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Based on 656 reviews
Room & Rates

1 KING BED SMOKING

MICROWV/FRIDGE/HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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1 KING STUDIO SUITE SMOK

FREE HI SPEED-SITTING AREA-SOFABED-LAPDESK, WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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1 KING STUDY SOFABED SMOK

FREE HI SPEED-LAPDESK, WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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1KNG STUDIO SPECIAL NOSMOK

FREE HI SPEED-SITTING AREA-SOFABED-LAPDESK, WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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1 KING BED SPECIAL NONSMOK

FREE HI SPEED-EASY CHAIR-CALL FOR DETAILS, LAPDESK-WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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1 KING BED NONSMOKING

FREE HI SPEED-CHAIR WITH OTTOMAN-LAPDESK, WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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1 KING STUDIO STE NONSMOK

FREE HI SPEED-SITTING AREA-SOFABED-LAPDESK, WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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1 KING STUDY SOFABED NOSMK

FREE HI SPEED-LAPDESK, WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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1 KN ACC TUB STUDIO NOSMOK

SOFABED/MICROWV/FRIDGE/WET BAR/HDTV/LAPDESK, WORK AREA/FREE HIGH SPEED/FREE HOT BREAKFAST
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1 KNG ACCESSIBLE TUB NS

MICROWV/FRIDGE/HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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2 QNS ACCESSIBLE W/TUB NS

MICROWV/FRIDGE/HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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2 QUEEN BEDS SMOKING

FREE HI SPEED-LAPDESK-25 INCH TV, WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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1 KN ACC TUB STUDIO SMOK

SOFABED/MICROWV/FRIDGE/WET BAR/HDTV/LAPDESK, WORK AREA/FREE HIGH SPEED/FREE HOT BREAKFAST
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2 QUEEN BEDS NONSMOKING

FREE HI SPEED-LAPDESK-25 INCH TV, WATERPIK SHOWERHEAD-CURVED SHOWER ROD
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Hampton Inn and Suites Jackson
150 Campbell Oaks Drive, Jackson, TN US 38305

welcome to the Hampton Inn & Suites Jackson, TN.Located between Nashville and Memphis, the Hampton Inn & Suites Jackson hotel offers the perfect blend of big city amenities and small town hospitality. Our Jackson, TN hotel is just off of Interstate 40, near all the area's best shopping, dining and entertainment. You're sure to find activities everyone will enjoy when you stay at our comfortable Jackson, Tennessee hotel.Celebrate the life and times of Jackson's favorite son at Casey Jones Village. Make a pilgrimage to the International Rockabilly Hall of Fame. Bring the team to the West Tennessee Healthcare Sportsplex and Kate Campbell Soccer Park. Tour the vineyards and Tuscan-style villa at Crown Winery. Visit Lambuth University, Union University, or Lane College. Or fill your days with nature and culture at destinations like Cypress Grave Nature Park and the Dickson Gallery of Fine Art.Coming to Tennessee for business? Not many Jackson, TN hotels are as convenient as our Hampton Inn & Suites. Our hotel is close to Owens Corning, General Electric, Masco, as well as many other key businesses. After a busy day of meetings or sightseeing, you'll want a clean, friendly Jackson, TN hotel where you can relax and unwind. That's just what you'll find at our Jackson Hampton Inn & Suites® hotel.services & amenitiesHere at the Hampton Inn & Suites Jackson, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay with us exceptional.Whether you're planning a corporate meeting or need accommodations for a reunion or a softball team, we?re delighted to offer planning and booking tools to make the process quick and organized.* Meetings & Events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 656 reviews
from Erlanger, Kentucky
Submitted on 20-05-2016
If you are visiting Jackson, TN for business or pleasure, do you and your family a favor and book a room(s) at this Hampton hotel. The front desk staff treat you like royalty, the rooms are clean and quiet with excellent beds and pillows and the free breakfast rocks.
from Houston, Texas
Submitted on 21-05-2016
Was warmly welcomed by Claire at check in. Hotel was clean and nicely maintained. Breakfast was standard Hampton selections but staff went out of their way to make sure we were happy and satisfied. Would recommend to anyone traveling through or staying in the area.
from Nashville, Tennessee
Submitted on 25-05-2016
In town for my son's baseball tournament. Very convenient location and the staff was fantastic and very helpful. Guest rooms were clean and provided everything we need for our stay. My only recommendation would be to improve the quality of the breakfast and offer the breakfast on the go over the weekend.
from
Submitted on 25-05-2016
I like to bring my dog with me when I travel so I was excited they allowed pets, none of the other hotels in Jackson allowed pets. So this is the place for pet lovers! Also, the establishment was very clean and updated. Most importantly, the staff was extremely nice and helpful! Will definitely be staying here on my work trips to Jackson in the future!
from Cookeville, Tennessee
Submitted on 25-05-2016
Have to give a huge shout out to the entire staff, especially Tonie, for all their help the entire week. Never hesitated in assisting me with making copies of some documents and always done with a smile. Thanks so much!
from Dallas, Texas
Submitted on 31-05-2016
Last night was our final night on the road, winding down a 2-week cross-country trip. My husband, three children and I were beyond exhausted and pulled into this Hampton Inn & Suites because, quite frankly, it looked a darn sight better than the other offerings along I-40 at that point. Know that I know where this hotel is, I'll be bypassing Memphis and going here from now on when we go from Dallas ---> Indianapolis to visit family . First, the hotel is very tastefully decorated, the lobb... Read more
from Lexington, Tennessee
Submitted on 01-06-2016
Wedding to attend and wanted to stay close. Excellent chose. Definitely stay here again breakfast and coffee were a great addition to a sleepy Sunday morning before church. Thank you for taking such good care of this hotel.
from Dickson, Tennessee
Submitted on 02-06-2016
As always, customer service is top notch! Room was clean, bed was very comfortable, breakfast was delicious, check-in and check-out...quick and easy. Staff always helpful, professional, and kind. Will continue to stay at this hotel when in town.
from Tallahassee, Florida
Submitted on 04-06-2016
We stayed at the Hampton Inn as part of a wedding block. The staff were exceptionally friendly, and helpful with directions to nearby restaurants. Room was very nice, and the complimentary breakfast was great. Would definitely stay here again if we're in the area!
from Greensboro, United States
Submitted on 05-06-2016
We enjoyed staying at the Hampton inn & Suites. The breakfasts were good with a nice selection of choices. The room was clean and comfortable. The personnel were polite and helpful. The price was comparable to other hotels. We would probably use Hampton Inn again if it was available where we were traveling.
from Wichita
Submitted on 14-06-2016
Our stay here was a great experience. All the staff were courteous and helpful. Will stay here again in the future! Beds were comfortable, everything was clean, and the breakfast was excellent! There was a good variety of things to choose from.
from Huntsville, Alabama
Submitted on 15-06-2016
Great stay. Clean hotel. Very helpful staff. Breakfast was mediocre. Pool was fun. Very very clean hotel. Would definitely recommend to a friend. Hotel staff knew my by name after 1 night. Pets were in hotel.
from Johnson City, Tennessee
Submitted on 15-06-2016
Enjoyed my overnight stay. Greeting was extremely friendly and I was very pleased with this property. The room was very comfortable. I like the fact that Hampton allows you to pre-check-in on their web site the day before you check-in Newer property, there were no restaurants at this exit.
from Stillwater, Oklahoma
Submitted on 16-06-2016
Double charged for room. I booked thru a third party and they still charged for the room with an unauthorized use of my credit. card! It's been almost a week and the charges are still there even though I have called them b
from California
Submitted on 21-06-2016
Since we had such good luck with Hampton Inns, we decided to try another one. I am glad that we did. Again the staff were extremely friendly and helpful. After driving for most of the day, we were once again exhausted. This hotel did not disappoint, we fell asleep as soon as our heads hit the pillows. The hotel is clean & comfortable. The breakfast is pretty standard, but with a good selection of hot and cold foods.
from Apex, North Carolina
Submitted on 28-06-2016
The hotel was clean and in the people working at the hotel were so welcoming. We would stay here again when traveling through Tennessee. We also look to stay in Hamptons because we know they will be clean.
from
Submitted on 29-06-2016
This is a very nice Hampton, lovely staff, well stocked breakfast. The room was well appointed however, the air conditioner didn't seem to cool the room sufficiently for comfortable sleeping. We adjusted the thermostat during the night and finally threw off the covers. In the morning we realized the AC unit is directly across from the thermostat. The seating/ kitchen area were cool but the bed and bath area were HOT. At checkout this was brought to the staff's attention and I was asked "Did you... Read more
from Canton, Illinois
Submitted on 01-07-2016
The majority of main line hotel chains are pretty comparable in terms of facilities. This is no exception. What makes the Hampton Inn Jackson, TN stand out is the warm, welcoming, friendly staff!! In a world of technology where communication is done through the written word, it is such a relief to be with people that know the value of a smile, eye contact, and kind tones. I never felt I was a bother and they answered my questions efficiently. Bravo, Jackson, TN!
from Tulsa, United States
Submitted on 01-07-2016
Great place to stop overnight for travel! Newer hotel with great staff and plenty of parking. Quiet despite being easily accessible to I-40. Breakfast was free and delicious. The night crew, April, assisted us several times with enthusiasm!! Pet friendly!
from Edison, New Jersey
Submitted on 02-07-2016
The hotel stay was one of the best in recent travels. The hotel staff was very courteous and helpful in suggesting restaurants for meals. The room was very comfortable and clean. I highly recommend this hotel to anybody.
from Jackson, United States
Submitted on 04-07-2016
Friendly and clean. It met the needs of me on business and family as they stayed around hotel during meetings. I'm about convenience and value. It met both. If you like baseball, the Jackson Generals are 4 miles away. Good BBQ at Reggie's located by the park very good.
from
Submitted on 06-07-2016
great location and great stay. Just in town for business but enjoyed the workout room and the front desk staff was exceptional. They not only were friendly but also offered coupons for dinner should I need them. Called me by name.
from Knoxville, Tennessee
Submitted on 06-07-2016
We was on our way to Texas for a very long trip and we stopped at this hotel it was super busy so we wasn't sure we could even get a room. This hotel was great and super comfy. The girl at the front desk was very helpful and friendly. Comfy beds and hot shower.
from Dallas
Submitted on 08-07-2016
Clean, quiet, hotel with safe-feeling parking areas. The staff were polite and helpful. I would most definitely stay here again. A local food truck was serving tacos, burritos and nachos in the parking area the evening we visited -- the owner is a wonderful guy and makes a great burrito.
from Seaford, Delaware
Submitted on 10-07-2016
Like most Hampton Inns this one is very clean, comfortable, and convenient to restaurants; but what makes this particular Hampton a little special is the very friendly and exceptional front desk staff. A pleasant welcoming greeting at check-in, and a nice thank you for staying with them. We have stayed at this Hampton twice and would not hesitate to do so again.
from Dyersburg, Tennessee
Submitted on 11-07-2016
Stayed here a week after the new Fairfield and double tree was full. Gym was poor- one old treadmill and smells stale. The room was decent, but they didn't clean it while I was working all day. No clean towels. Did not have bravo. Will not be back or recommend for the price. Do not understand how this hotel is ranked #1... Location is poor as well. Have stayed at double tree and Fairfield and both were substantially better.
from Wylie / St Paul, United States
Submitted on 11-07-2016
Was traveling. Had been driving all day. Went to this Hotel, was so very pleased. The staff at front desk was professional yet friendly. The rooms were clean and bright. The bathrooms were spotless. (im sort of picky) Complimentary coffee in Lobby. Fresh Cookie upon arrival. Comfortable beds, nice pillows. Will stay again.
from Ashtabula, Ohio
Submitted on 14-07-2016
The employees were polite and friendly, the room was roomy and well laid out floor plan. We had a wonderful night stay! The facility was pet friendly with plenty of space to walk and play with our dog.
from Jackson, United States
Submitted on 15-07-2016
Very nice hotel. Helpful, kind and welcoming staff to include front desk, maintenance and housekeeping. Every aspect of this hotel is kept tidy and clean 24-7. Breakfast is very delicious with different options each day and plenty of coffee! Beds are comfy and clean, bathrooms nice and clean, stocked well with towels and other necessities. The pool area is nice with plenty of seating and pool towels readily available. Business center onsite with great internet. Only suggestion I would make is ad... Read more
from Ashland City, Tennessee
Submitted on 17-07-2016
Hotel and staff were exceptional. We enjoyed our stay and would absolutely stay there again if we are in the area. I have never met such a wonder staff. They were all so pleasant and helpful. I wouldn't change a thing.
from
Submitted on 17-07-2016
We came late last night for a room to just lay our heads and rest for the remainder of the way home. The rooms were very clean and nice. We slept in a king room suite with kitchen. Very nice. Even our dog slept very well in the room. Love that it's a pet friendly hotel! Mrs. Tonie downstairs at the complimentary breakfast was hustling and doing everything she could to keep food replenished and warm. Her attention to details was impeccable and she went above and beyond for customer service. Keepi... Read more
from Hull, Massachusetts
Submitted on 17-07-2016
Found another guests clothes in my closet. Brought them to front desk. At mid nite desk calling me to retrieve. Clothes for other party which were behind counter. Shower was weak. Breakfast burrito heartburn special.
from
Submitted on 18-07-2016
The service was absolutely amazing. I rarely give reviews, but every single employee I encountered went above and beyond. It is so refreshing when people are nice for the sake of being kind. The hotel rooms were clean and they even had fluffy pillows!
from West Palm Beach, United States
Submitted on 19-07-2016
Really enjoyed our stay here.. one of the things I dislike about most places is all the 'extra' lighting at night. This Hampton has almost no ambient lighting around and the curtains are REAL block out curtains... THANK YOU ! Quiet, comfortable and super nice.
from West Palm Beach, Florida
Submitted on 22-07-2016
Loved this Hampton ! I get tired of traveling and spending the night with something wrapped around my head to keep out all the electronic lighting - this hotel had almost none.. it was wonderful. The bed was super comfortable - choice of pillows, clean room and really kind staff. Window coverings actually block out the light... no heavy road noise and it's just off I40. Great location and convenient to all kinds of restaurants. If we find ourselves in Jackson again - we'll be here.
from Ft. Worth, TX
Submitted on 23-07-2016
This Hampton Inn was extremely clean and fresh! (I think it may be brand new?) We had a great experience from the friendly and helpful staff to the very comfortable bed and pillows to the cleanliness and modern conveniences! But for me, the most important thing is freshness and clean AIR, and I knew this was a winner as soon as we opened the door! We WILL be back!
from
Submitted on 23-07-2016
Very bad need of update, repair, and cleaning. Mold in shower.....i have never see a Hampton this bad...we like to stay in Hampton because no Surprises. Consistent a+ accommodation. But not here Not in Jackson Tn. I feel ripped off....quality far below expectations. From now on before booking Hampton anywhere I will ask to see room in advance. Sad....
from West Chester, oh
Submitted on 24-07-2016
Service was wonderful due to excellent staff...especially Debra and Tonie! The price was high for Hampton, but it's always our first choice to stay at Hampton. We are returning in August and with ease made our reservation?
from
Submitted on 25-07-2016
Room nice, comfortable. ALL Staff was EXCEPTIONAL. Front desk friendly and helpful and attentive. Food great, staff in food area wonderful. Cleaning staff was wonderful. Must be a prerequisite to hiring... Must be friendly, helpful, courteous and thoughtful. Spent 3 days here for family event in Jackson. Booked this hotel by mistake. Sometimes mistakes are HAPPY ACCIDENTS!
from South texas
Submitted on 27-07-2016
This place is not what I am used to in hampton....we always use hampton, because no surprises...but not here...really need to work on this one..get mold out of shower....clean up...repaper...carpet b ew beds...location away from good restaurants also...
from Louisville, United States
Submitted on 28-07-2016
This hotel is clean and updated. It's not right on the strip with all of the retail, but it's only an exit or so away, so convenience without the traffic. Stopped over with my husband and 2 kids on the way home from Texas and had a comfortable stay.
from Matawan, New Jersey
Submitted on 29-07-2016
After driving for 10 long hours, what a warm welcome from Claire! When we arrived, we were tired and hungry - Claire made us feel like we were now home. She got us to our room, made sure everything was proper and gave us a great suggestion for dinner. Breakfast the next morning was tasty and the "goody-bag" of water and snacks for our journey was greatly appreciated. Thanks for welcoming us "home!"
from Chicago, United States
Submitted on 07-08-2016
My favorite stop in Jackson. The staff is always warm, friendly and accomidating. They make you feel as if you are coming home to visit family! Each time I have stayed, front desk to hose keeping attends to your needs.
from Shelbyville, IN, United States
Submitted on 08-08-2016
Electronic check in allowed for a 15 second check in at the desk where I was simply handed the key to my room on arrival. Room was immaculate and King Size bed extremely comfortable allowing for an unusually good nights rest for me as I normally don't sleep well at hotels. Complimentary breakfast included sausage gravy and biscuits, waffles, eggs, sausage, assorted cereals, fruits, and juices. Excellent experience.
from Memphis, Tennessee
Submitted on 09-08-2016
The property is wonderful, however the lady who set.up the breakfast was a bit rude. The view of our to was perfect ad well.as the room cleanliness. The pool was one of the best parts. The water was.can, as well as they have a shower before.you get in the pool.
from Murfreesboro, Tennessee
Submitted on 10-08-2016
This is a great hotel. It lives up to Hampton standards. The front desk staff is top-notch. They are very kind and accommodating. Housekeeping is excellent and the rooms are VERY nice and clean. I loved staying here and this is definitely my first choice in the Jackson area for a clean, quiet, comfortable and overall excellent hotel stay.
from
Submitted on 11-08-2016
Each time I work in the Jackson area I always stay here. The staff is wonderful and the property is great. The rooms are very clean and the area is quiet. Also the property is just off the interstate.
from Huntsville, Alabama
Submitted on 12-08-2016
Great staff! We were welcomed from the time the lobby doors opened until we departed. Really nice job handling some of our unusual crew member room changes. Breakfast was above average. Our team often arrived late at night from their work day and found the lobby coffee hot and fresh. Surprise! - some of the staff thought of us and saved some of the fresh cookies that are always gone when we finish our shift. What a nice gesture.
from Nashville, Tennessee
Submitted on 15-08-2016
Very good job by this location! It was clean and the staff was great and very friendly! This location had a very clean breakfast. The room was clean. The family slept well without any problems. The location was great.
from Cleveland, Texas
Submitted on 16-08-2016
Normally stay at Marriott but the one closest to our destination didn't have free breakfast or refrigerator in room. The Hampton was good, would like to see bigger frig and the TV closer to the bed. Started out on wrong foot with check in but was ok.
from Murfreesboro, United States
Submitted on 16-08-2016
The hotel staff was my favorite part - they were friendly & went above and beyond in Customer Service. I requested towels and they were brought to me incredibly fast. I was greeted by name when I went down to breakfast. Highly recommend this hotel just based on the staff, but the kids had a lot of fun in the pool as well.
from Troy, United States
Submitted on 06-09-2016
Very clean and great location. Breakfast was delicious. Staff very helpful. We have stayed at this location before and would stay again! We arrived late (2 A.M.) Our room was waiting and a friendly staff member at the counter greeted us.
from Southaven, Mississippi
Submitted on 07-09-2016
After a very long drive from Washington DC, I couldn't quite make Memphis and decided to crash here overnight with my two dogs. The staff saw I was beat and got me checked in very quickly and on my way. The room was very nice considering the price and had all the suite perks like a refrigerator and microwave with a kitchenette area. The bed was very comfortable with lots of pillows without me having to ask for more. There was also a shop with all the stuff for a quick dinner before crashing.... Read more
from North Carolina
Submitted on 07-09-2016
location was ideal, facilities great, staff great reqally would recommend this hotel and centrally located to everything within two exits both ways. Cost is very competitive and would invite friends and family to visit this in Jackson tenn area when traveling.
from
Submitted on 07-09-2016
Wonderful accommodations and friendly staff. Complimentary breakfast was tasty as well - scrambled eggs, sausage, make-your-own waffles. Great variety of food. Location is good although only one convenience/gas station nearby - no restaurants within walking distance.`
from Hot Springs, Arkansas
Submitted on 08-09-2016
We are HH travelers and stay at Hampton Inns when possible. We have, however, never stayed at a Hampton where we were made to feel like family like we were at this one. Easy check in and every effort was made to honor our specific requests by a wonderful young man named Taylor. He made our check in fast and helped us find just the perfect restaurant for dinner. Even made calls for us to make sure the restaurant was open since it as Sunday evening. We were surprised to see him again in the morn... Read more
from Wingate
Submitted on 13-09-2016
iI stayed at this location in August & this was a great motel with very courteous staff with great prices & plenty of parking. It was very close to restaurants so you don't have to go far to get a good meal. The room was very clean & spacious. I highly recommend this motel if traveling to Jackson.
from Lincoln Park, United States
Submitted on 12-09-2016
Very clean Hotel with a friendly and professional staff. Everything here was perfect. We chose this Hotel because of it's location and Pet Friendly policy. We were not disappointed in any way! We will definitely stay here again net time we travel through the area.
from
Submitted on 17-09-2016
The Hampton Inn was a great! The receptionist was frindly, the beds were comfortable and the hotel was quiet through the night. Our biggest highlight was breakfast, the food was great quality, probably the best continemtal breakfast we've ever had, and the breakfast attendent, Tonie, was on point! She was so helpful and you could tell how much pride she had in her job. She impressed us when she told us about how she visits other Hamptons and observes their breakfast systems and uses it as a way ... Read more
from Athens, Georgia
Submitted on 17-09-2016
Hotel was very clean. Deborah, manager was very nice. She made us feel at home. The breakfast was good and hot. We were given superior customer service! As an honors member, I was well satisfied. I will refer others.
from St. Louis, United States
Submitted on 24-09-2016
This Hampton exceeded expectations. The entire staff was welcoming and very accommodating. They sought to please the guests. The room was very clean and comfortable. I would definitely stay here upon my return.
from Georgia
Submitted on 28-09-2016
We just spent 7 nights traveling & in a different hotel nightly. Five of those nights were in Hampton Inns, our usual hotel chain of choice. This was the best one on this trip & truly the best Hampton we've found anywhere! This is a fairly good size Hampton that we thought was new because it's so well kept. We were shocked to learn that it is ten years old! We learned that the public areas have been recently remodeled & that they will soon begin working on sections of guest rooms. We had... Read more
from Tulsa, Oklahoma
Submitted on 02-10-2016
Hotel is right off the interstate but we did not hear any traffic noise. We had an end room that was large and we liked the layout of the room and amenities. Everything was clean and well kept. Breakfast was good with lots of selection. The Texas shaped waffles was a first.
from Jackson, United States
Submitted on 04-10-2016
Highly recommend this hotel. Great staff and amazing free hot breakfast. This hotel is well maintained and the breakfast was the best I have had in 15 years of traveling and staying in hotels. I would definitely stay here again.
from Leonard, Michigan
Submitted on 09-10-2016
Stayed here for a wedding for the weekend. Would not hesitate to stay here again. Great staff, wonderful room ( although after seeing other rooms, I would DEFINITELY upgrade my room next time.) but totally worth it. Great breakfast, and snack bar!
from Murfreesboro, Tennessee
Submitted on 11-10-2016
This is my second time staying at this Hampton Inn and I am once again competwly satisfied with everything from the reservation experience through the checkout experience. If I'm ever in the area in the future, this will be my first choice.
from Akron, United States
Submitted on 12-10-2016
This hotel is run down and our room and the hallways were dingy and dirty. The price of the room was was too much for what we got. We did not enjoy our stay and will not stay here again. We reported the problems with our room and they were not fixed during our 4 day stay. We could not move hotels because all of the hotels were sold out that weekend. We are Hilton Honors members and expect more from Hilton hotels.
from Oklahoma
Submitted on 17-10-2016
We stopped here for a quick stay during a road trip home from a wedding. The grounds were clean, parking was easy, the staff was absolutely amazing, & the rooms were very spacious, clean, & quiet. The young man who checked us in was prompt, professional, friendly, and had a good 5 minute convo with our 3 year old son (which made his day!). We would definitely recommend this hotel to friends & family.
from El Dorado, United States
Submitted on 18-10-2016
This hotel is wonderful! Food truck at 630 pm and free brkfst in the morning! I was very satisfied w/all the staff that I encountered and we had a great one night stay. It is in a secluded area of Jackson, on the way to Nashville, and having a food truck there for dinner worked out very well for us. We were pulling a trailer on our pickup and found a place to park it and the truck fairly easily, but I suggest you let them know you need that if you are pulling anything. The rooms smelled ver... Read more
from Jackson, United States
Submitted on 21-10-2016
We are from Jackson, MO and we love to stay at the Hampton Inn and Suites in Jackson, Tn when we come to town to play baseball. We love the awesome hospitality that we receive from the staff and the great team rates.
from Toronto, Canada
Submitted on 24-10-2016
I have stayed a couple of times at this hotel.The facilities met my expectations for a Hampton Inn. The rooms were comfortable and clean. There was a good selection of hot and breakfast items. The hotel Wi-fi was reliable. The staff was very helpful. On my first stay, I wanted a quiet room facing away from the highway. When I went to my room, it was facing the highway. I called the front desk and the person who was at the front desk took care in finding a room facing the quiet side of the hotel... Read more
from Frisco, United States
Submitted on 26-10-2016
Love the convenient location off the highway. Staff is wonderful and went out of their way to take care of you. You felt like you were staying at a friends house which was a nice surprise. Pet friendly. I would stay here again in a minute.
from Huntsville, United States
Submitted on 26-10-2016
We were in town for a family wedding. This the Hampton Inn in Jackson is very convenient to everything. I-40 is just outside the building and the hotel is very clean and the staff is excellent. Our whole family stayed there together and had a great place to get together for breakfast.
from Maryville, TN
Submitted on 27-10-2016
Generally, I'm a little hesitant when it comes to the off the interstate hotels, but didn't have much of a choice since I was traveling away on business. I gotta say though, this trip may have changed my mind. The staff was very friendly and helpful, they made sure you had anything you needed, waited on us at breakfast without prompting, and just went the extra mile in general to do their jobs. It's refreshing to see that nowadays. The rooms were also surprising large and spacious, beds comf... Read more
from NY State, United States
Submitted on 27-10-2016
This hotel had dirty bed sheets, poorly made up room, poor shower and was generally run down. breakfast was also not up to the usual Hampton inn standard. The location is remote from restaurants and other amenities. The hotel is understaffed and the front desk person is often away doing other duties.
from New bern
Submitted on 01-11-2016
Awesome dog friendly hotel. Regular room was spacious and very comfortable . All of the staff were courteous and friendly. Breakfast was much better than expected with a large selection. I could not be more pleased with my stay. No complaints at all.
from Nashville, Tennessee
Submitted on 02-11-2016
We were greeted like family when we walked into the front door, including a warm cookie upon check-in. Our room was very comfortable and quiet. Plus, the complimentary breakfast buffet was excellent - offering a wide variety of hot and cold selections!
from
Submitted on 06-11-2016
My wife and I had a recent stay at Hampton Inn and we loved it! Brenda Love and Taylor from the front desk displayed wonderful customer service. We felt right at home! If you are ever in the Jackson area, please choose Hampton, you will not be disappointed! Thank you all for the wonderful service! ­???
from Mountain Home, Arkansas
Submitted on 08-11-2016
We have stayed in many Hampton Inns and have found them to be very nice facilities with friendly staff and charming decor. The cleanliness of the facility is very inviting. We appreciate the availability of Hampton Inn and Suites as we travel.
from York, South Carolina
Submitted on 08-11-2016
Excellent Staff, Excellent Hotel. When I visit this area for business, I have always chose this hotel. The rooms are clean, food is good, staff is exceptional. Coffee is always hot and fresh. It is nice to walk into an establishment and be greet by a smiling friendly face.
from ROANOKE, United States
Submitted on 08-11-2016
The staff was very nice and helpful! The rooms were clean and there was no trace of any pets ever being in the room. We always travel with our dog and only stay at hotels that allow pets! The complimentary breakfast was great and the dining area was very inviting!
from Tulsa, Oklahoma
Submitted on 15-11-2016
This property is outstanding. The lobby, breakfast area, outside appearance was over the top. Clean and well placed EVERYTHING. We were really impressed with the staff, both at the counter and breakfast area. The Fur Gurlz were welcomed as guests. Anyone staying in the area would themselves a favor staying here.
from Oklahoma City, Oklahoma
Submitted on 17-11-2016
Our family stayed here overnight on our way to another state. It was a great hotel and the breakfast was delicious! The staff was so friendly and made our stay even better. Very nice rooms, comfy beds!
from Sparta, Tennessee
Submitted on 17-11-2016
Great hotel to stay for a comfortable nights rest. Staff are always helpful and friendly. Breakfast is always good here and in warmer months, they have a very nice outside pool. With Hilton app you can pick your room!
from HICKORY
Submitted on 19-11-2016
Our stay was very nice and comfortable. Would be glad to stay again soon. We called ahead and booked coming down the road and the lady was very nice and helpful. We arrived and the room was very clean and nice.
from New Albany, Mississippi
Submitted on 21-11-2016
Very nice Hampton Inn. Clean well maintained. Was shocked when I was told I was almost ten years old. Christine at front desk checkin was above outstanding. Delightful personality and check in was very fast. Room was again very clean with absolutely nothing to complain about even I tried. Breakfast was exceptionally good. Breakfast area tables were kept up and food was plentiful. Great selection! Check out was extremely fast and very friendly. Deborah (who once lived o OK) helped to st... Read more
from Houston, Texas
Submitted on 22-11-2016
We have stayed here many times on our travels. The rooms are very clean and the staff is very nice and helpful. One drawback is the price of the rooms are a little pricey. We have pets and they are very accommodating there
from Jackson
Submitted on 21-11-2016
The hotel and staff was wonderful. Room was nice, comfortable and very clean. The individual that checked us in was friendly and personable. The breakfast was good and was ready at 6am. The locationof the hotel is good and close to Restaurants.
from Hanover, Pennsylvania
Submitted on 25-11-2016
Excellent stay. We were greeted immediately by a courteous desk clerk. The beds were very comfy. Breakfast super. Definitely will continue with Hampton Inn. The property was conveniently located just off I40 so we were able to access the highway easily.
from Asheville, North Carolina
Submitted on 27-11-2016
We pulled in for an overnight stop during a long trip half -way across the country. So glad we landed here. Clean, comfy, and special kudos to 2 staff we met: --Taylor Vaughn at the evening desk was delightful: friendly, went out of his way to help us with a couple of things, and a cheery sort of young man who obviously cares about his customers and is proud of the hotel. --Cynthia ( didn't catch her last name), who is a cook in the kitchen. As she brought out yummy(!) scrambled eggs and cheese,... Read more
from Fort Knox, Kentucky
Submitted on 28-11-2016
Hotel and staff where courteous and helpful. The location was great. The beds and rooms were spacious and clean. The hotel breakfast was good as well. The desk clerk assisted with signing me up with Hilton rewards.
from Parkersburg, West Virginia
Submitted on 29-11-2016
On my way home from a job in Louisiana. Great place to stay. Comfy bed, clean bathroom, nice size room. Breakfast was wonderful. So many items to choose from. Staff was great, very friendly. Would stay again
from North Verono, IN, United States
Submitted on 02-12-2016
Once again, your evening Clerk "Christy" or Ô??Christina" was very helpful. She checked me in while I was on the cell phone. I was able to take the call and check in without interruption. I was checked in and on my way to the room without effort. She made my stay very enjoyable.
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