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Holiday Inn Express Hotel & Suites Memphis/Germantown

Memphis, TN, US (MEM)

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Based on 342 reviews
Room & Rates
Sport Facility

One king bed with sofa bed

  • One King Bed
  • One Sleeper Sofa Bed
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Sport Facility

One king leisure

  • One King Bed
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Sport Facility

One king suite

  • One King Bed
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Sport Facility

Two queen

  • Two Queen Beds
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Sport Facility

Standard room

  • One King Bed
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Sport Facility

One King Bed Non-Smoking Accessible

  • One King Bed
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Sport Facility

Two Double Beds Non-Smoking Accessible

  • Two Double Beds
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Sport Facility

2 Beds Suite Nonsmoking

  • Two Beds
Settle onto the pillowtop bed with premium bedding and cotton linens for a good night's rest. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking. Room/bed type depends on availability at check-in.

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King Beds 2 Rm Ste Whirlpool Nonsmoking

  • One King Bed
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Sport Facility

Suite Non-Smoking Accessible

  • Two Queen Beds
Get a good night's sleep with premium bedding, triple sheeting, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a bathtub or shower, as well as complimentary toiletries and a hair dryer. A sofa bed, a cordless phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KNG WITH SOFA BED NONSMOKE

KING MOBIL ACCESSIBLE ROLL IN SHWR NOSMK

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

2 BED SUITE NONSMOKE

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Express Hotel & Suites Memphis/Germantown
7784 Wolf Trail Cove, Germantown, TN US 38138

Hotel Features.
Holiday Inn Express Hotel & Suites Memphis/Germantown features a snack bar/deli. A complimentary breakfast is served each morning in the breakfast area. Recreational amenities include an indoor pool and a fitness facility. This hotel has a 24-hour business center and offers small meeting rooms and audio-visual equipment. Complimentary wireless Internet access is available in public areas and the hotel has an Internet point. This Germantown property has event space consisting of a conference center, banquet facilities, and conference/meeting rooms. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities. Extended parking privileges may be offered to guests after check-out (surcharge). This is a smoke-free property.

Guestrooms.
72 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites Memphis/Germantown feature MP3 docking stations and coffee/tea makers. Beds come with triple sheeting and premium bedding. These individually furnished rooms include desks and ergonomic chairs. Refrigerators and microwaves are offered. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to complimentary weekday newspapers, guestrooms offer cordless phones with voice mail, as well as free local calls (restrictions may apply). 32-inch LCD televisions have cable channels. Rooms also include blackout drapes/curtains and irons/ironing boards. Housekeeping is offered daily and guests may request wake-up calls. Guestrooms are all non-smoking.



Notifications and Fees:

  • Guests under 21 years old are not permitted at this adults-only property.
  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per room, per stay
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 342 reviews
from RI
Submitted on 10-05-2016
clean, nice, peaceful space to stay. the breakfast was wonderfully presented with a great variety of choices and the most pleasant cafe manager, michelle, who was ever present to meet the needs of her guests. very close to a nice walking/running path
from Atlanta, Georgia
Submitted on 11-05-2016
This is a great Holiday Inn! Reliably clean, quiet, comfortable rooms and truly fantastic staff! The breakfast is especially nice, complete with enough variety to please pretty much anyone and an incredibly warm, attentive cafe manager, Michelle. There's also a beautiful running/walking/biking trail right outside. I highly recommend this hotel!
from
Submitted on 18-05-2016
I just vacationed in Memphis with my family. We stayed at this property in Germantown. The staff was great and really made us feel at home. We will definitely be back. We highly recommend this hotel to anyone looking for good old fashioned customer service.
from Asheville, North Carolina
Submitted on 24-05-2016
When staying in limited service, casual mid-range motels we usually choose Hampton Inn. However, after recently become an HGI Platinum Elite, I'm staying at more HGI/Holiday Inn properties. This Holiday Inn Express in Germantown (just east of Memphis) is a fairly nice six-year-old property. It's located sort of at the edge of nowhere. Literally next door is undeveloped land. We got a small upgrade, and the room was nice enough. On the negative side, the lighting was poor, the sat TV channel se... Read more
from Forest, Virginia
Submitted on 25-05-2016
We stayed here as a family and the hotel was tucked back right next to a beautiful park with walking Trails! A very safe and extremely clean hotel. The breakfast was amazing as always , especially the cinnamon rolls. Michelle was so friendly and kind! We loved our stay!
from
Submitted on 30-05-2016
We stopped here on our way through TN. The hotel is clean and nice. Beds are comfy. The breakfast was perfect for my family of 5 with picky eaters. Front desk people were very friendly and helpful. Michelle was a total sweetheart and recommended several family friendly places to visit and eat while in town. She helped me plan our whole day. Thanks for everything, we'll be back!!!
from Little Rock, Arkansas, United States
Submitted on 31-05-2016
My stay at this hotel was suppose to be 5/27-30/16. I had the worst experience at check-in EVER. "Jay" the hotel clerk was trying to assist with the problem as much as he could but he decided to call the manager. Well "Jay" asked the manager if he wanted to speak to me directly and he said NO. If the problem is not solved just cancel her reservations. Very poor management in my opinion. Needless to say I did not stay there and glad I didn't. Not a good look for Holiday Inn Express.
from
Submitted on 05-06-2016
I stayed at this Holiday Inn Express twice in one week, going and coming. The hotel is well taken care of and the rooms were exceptionally clean and fresh. The front desk staff is very courteous and friendly, as is the cleaning crew. HIE in Germantown (close to Memphis) is set back from the Main Street in an upscale, newer area, with plenty of restaurants and stores "just around the corner" such as Walgreens/CVS, Target, etc. Arriving close to midnight, I had no worries about safety. Definit... Read more
from Alabama
Submitted on 06-06-2016
Stayed here for 3 nights over Memorial Day weekend for a travel basketball tournament. The rooms and overall property and nice and clean. Complimentary breakfast was good. The only thing I could think of that was less than stellar was the indoor pool. It is very highly chlorinated, and being indoors, the smell was overwhelming. To the point of burning my eyes even just sitting there. I would definitely stay again.
from
Submitted on 24-06-2016
Stayed here one night on our way through Memphis. We were attracted to the the quiet location, even though it was further away from downtown. The room was huge and the bed very comfortable! The shower didn't have the greatest water pressure though. Plenty of options for breakfast, but I was a little put off by the egg & meats (overcooked sausage).
from
Submitted on 26-06-2016
My family and I came to Germantown to see my Great Aunt as she has advanced Dementia. After a 7 hour drive up to Memphis from Central Louisiana, we were eager to get to our hotel. Luckily, traffic was good and the hotel wasn't necessarily busy. After arriving we went to check-in. The front desk was very polite, though we did have a 10min wait, and we were soon ushered to our room. The breakfast was what you would expect from a chain hotel but the lady who oversaw the breakfast was amazing. Every... Read more
from
Submitted on 27-06-2016
Everyone was so friendly here. I don't think I passed a single staff member that didn't greet me the whole time I was there. From housekeeping to front desk to lady serving breakfast- all very kind. The place was clean, attractive, and comfortable. Breakfast was awesome. Just wish breakfast was served a little later especially on weekends. I felt safe at this location.
from
Submitted on 27-06-2016
Stopped in after traveling from my family in Mississippi after a long and tiring trip to the Memphis zoo! Location was just 30 min from Beale street. Room was great! Breakfast was the best with Michelle!
from Kiel, Germany
Submitted on 30-06-2016
We were on a road trip one night at this hotel Very friendly staff, clean hotel ! Every time again! Room was quiet - no street noise.Hotel is located off the road. In the breakfast room everything was available
from Oklahoma City, Oklahoma
Submitted on 03-07-2016
Very clean and quiet hotel. Comfy and clean beds. Good variety for breakfast. Nice pool that is detached from main hotel (that's nice for noise control). There is a fee for bottled water and they had a strong wifi connection. Easy access to Memphis for sight seeing. Appears to be a safe community and this hotel was close to several fast food restaurants. We would definitely stay here again.
from Normal, Illinois
Submitted on 03-07-2016
My husband and I are from central Illinois. We stayed 2 nights, June 26-27, 2016. The property is very nice and clean with friendly staff and comfortable beds!! The location is in an upscale area, less than 30 minutes from Graceland and Beale St./Memphis downtown area. Free breakfast was very good and the breakfast hostess was incredibly nice. She provided great information when asked. Also the Commissary BBQ restaurant is just down the street!!! Would recommend this hotel....100%. We wil... Read more
from Germantown, Tennessee
Submitted on 04-07-2016
Quiet and clean! Great breakfast! Very friendly staff! Michelle was great! Comfortable and clean beds! A little pricey but it was a holiday weekend! The phone in room was out of order and chairs in room were uncomfortable.
from New Orleans, Louisiana
Submitted on 20-07-2016
The king room was spacious, spotless, and quiet. All of the staff were helpful and kind. I highly recommend this Holiday Inn to anyone staying in the area. And being within walking distance to Las Tortugas Mexican deli is an added bonus.
from
Submitted on 24-07-2016
I spent in this hotel 5 nights. Staff is nice and welcoming. The rooms are medium clean, a bit dark . The breakfast is basic and average . The fitness area very minimum. The pool is small. If you are looking to spend less and to have a basic stay , I think you are in the right place.
from
Submitted on 27-07-2016
The Holiday Inn Express in Germantown, TN was the host hotel for our family reunion July 15-17, 2016. The rooms are large and comfortable with mini-fridge and microwave in every room. The staff at the hotel was awesome! Special thanks to Michelle, Jay, Christene, Rick and Hemmy for making our stay fabulous. We would stay here again in the future!
from
Submitted on 30-07-2016
The breakfast was phenomenal, Ms. Michelle runs an outstanding breakfast program. The next time I coming to Memphis I am staying here because of the professional and clean atmosphere; and how productive Ms. Michelle is as a one woman team.
from
Submitted on 30-07-2016
The hotel staff was amazing. The rooms were beautiful and the full breakfast was amazing. Michelle runs an amazing breakfast program and she was very friendly and she made sure we had everything we needed.
from
Submitted on 30-07-2016
Awesome hotel. Friendliest staff ever ! They want customers to be satisfied and work towards that! Great location, nice pool. We didn't want to stay downtown because we were nervous. So we stayed Germantown and glad. we did. Loved our stay will come back.
from British Columbia, Canada
Submitted on 31-07-2016
Nice big room. Very clean. Everything that is supposed to be white is really white. Fluffy towels. Comfy bed. Water pressure a bit low at times. I hear that the rooms on the first are even bigger and don't suffer the water pressure effects as much.
from
Submitted on 31-07-2016
We came to Tennessee to visit Sun Studio and Graceland and we were looking for a hotel nearby, we decided on Germantown after reading some reviews on the areas surrounding Memphis. The rooms were very nice and my kids enjoyed the indoor pool the complimentary breakfast was great and we enjoyed meeting Michelle who was extremely helpful?I would recommend this hotel.
from Ocala, Florida
Submitted on 05-08-2016
Spent one night. Room was very clean and bed comfortable. Every staff member encountered was smiling and friendly. Arrived a bit early and was able to go ahead and check in. Will definitely stay here again next time I'm in Memphis area. Thanks!
from
Submitted on 07-08-2016
Awesome hotel! Clean and quiet. The room was very nice. Breakfast was very good, the staff were very nice and helpful. Michelle at the breakfast lounge was provided excellent service and the food was great.
from Olive Branch, Mississippi
Submitted on 20-08-2016
Superior experience at Holiday Inn in Germantown! Wonderful hotel if you are wanting to accommodate a family. Our room and bathroom were spotless, as were the pool and lobby area. The highlight of our stay was breakfast with Ms. Michelle. The variety was expansive and the service was wonderful....so unexpected for a complimentary breakfast! Somehow Michelle greeted each guest, kept the buffet stocked, kept the dining area neat, and visited warmly with the guests throughout our meal. I've rarely ... Read more
from Smyrna, Georgia
Submitted on 23-08-2016
We were there for a 3 day family reunion there. Everything about the hotel was superb. Physically the hotel is attractive and immaculate. The front desk was friendly and helpful. There were two people who maintained the breakfast buffet, making sure all heated items were rotated very frequently. Hot items included bacon, sausage, biscuits & gravy, and cheese omelets. There was a pancake machine which made 2 pancakes at a time. I was interested in holding another reunion and the manager wa... Read more
from Cordova, Tennessee
Submitted on 23-08-2016
This property was very clean and nice. I was welcomed as a IHG Rewards member. I had a great experience and I would definitely come back . This property was very quiet and in a safe area. Restaurants all around are definitely a plus.
from Texas
Submitted on 30-08-2016
I've stayed in many HIE's, this is one of the best. I can't believe it is 7 years old, it seems so new because it is kept beautifully. The desk clerk was not around when we arrived, but a sign had been left up to notify us, which put us at ease. When he returned, he was not only friendly but also recommended a great place for Memphis BBQ when we asked complete with directions and a menu. The room was immaculate. Michelle, the breakfast hostess, was friendly, spending some time chatting with... Read more
from
Submitted on 01-09-2016
Absolutely love this hotel. Hotel is very clean. Staff is excellent. Always there for anything you might need. The breakfast is outstanding. Michelle was there every morning to greet me for breakfast. What a wonderful women and employee. Can't wait for our next visit.
from Columbia, Tennessee
Submitted on 11-09-2016
We stayed just one night, but we were extremely pleased with our stay. We were welcomed warmly by Jay. I asked for a restaurant suggestion and he lead us to a place I had seen on Trip Advisor. It was outstanding. He spoke to us each time we passed through. The room was clean and had everything we could need. Breakfast was done very well. All in all it was a great stay, and we plan to return soon.
from Hampton, NJ
Submitted on 15-09-2016
The Holiday Inn Express & Suites Memphis/ Germantown, was one of the cleanest, friendliest, and nicest hotels that we have ever stayed in. Our room was clean, spacious, and smoke free!! The pool was clean and heated, and the majority of the time we had it to ourselves. The staff so kind and helpful when suggesting places to eat out or spots to visit. The breakfast staff, Darlene and Michelle, were especially helpful. Providing listings of restaurants to try while we were visiting the Downtown ar... Read more
from New Orleans, Louisiana
Submitted on 16-09-2016
The staff was welcoming upon our arrival. The hotel appeared to be newly constructed. The room was spacious and the beds were comfortable. Unfortunately the a/c wasn't working but the front desk sent someone up immediately. After checking it out, the moved us to a suite at no charge. Great neighborhood. Convenient to downtown (about 20 minutes). Would definitely return.
from
Submitted on 18-09-2016
The 1st time we came through the front door, we were impressed with all the hospitality starting at the front desk. This will top it off Michelle Land was awesome, she was the best hostess in the dining area that we have ever seen. She was such a GREAT person, wonderful spirit, and the best personality we,ve seen in a long time at a hotel. She also recognized us for our 5th year anniversary,and this is the 1st time we met her. I would love to stay longer but we have to go. The room was so awes... Read more
from Saskatoon, Canada
Submitted on 23-09-2016
We checked in Sunday, September 19, 2016. The front desk person was very friendly. We love a smile when we are greeted and weren't dissapointed. The room was great, the bed comfortable. We especially thank, Michelle, who was in charge of the breakfast, Not only was this one of the better menus we have experienced in our travel, but Michelle made our experience special. She was always ready to please. We enjoyed the stories she shared with us.
from Louisville, Kentucky
Submitted on 23-09-2016
The hotel was bright with color, clean,modernized, and had a great feel to it. Our king size bed was soothing,comfortable, which made for a great nite sleep.My husband and I look forward to staying again.
from
Submitted on 25-09-2016
The staff at this hotel were extremely friendly and helpful. Michelle in the lobby/ kitchen was great. We travlled with 10 families with 12 boys. She was friendly with the boys during breakfast time, and made the families laugh. It was Absolutely wonderful to experience.
from
Submitted on 25-09-2016
Upon arriving to the hotel I was met with a warm welcome and all my questions were answered I will be back here in two weeks and intend to come back. I enjoyed my stay to the fullest and I wouldn't change a thing. The breakfast was excellent as well.
from
Submitted on 25-09-2016
From the time we got there, we were treated with respect, regardless who we look or that we sell guns. The staff was accepting and very friendly. The breakfast was on point. Will definitely be staying the next time we are in town.
from Boulder, Colorado
Submitted on 26-09-2016
We have stay at this hotel several times a year for many years. Rick and Hemmy Patel, the managers, are excellent hosts. Their staff is well trained and alway respectful of the guest. In particular, we enjoy the hospitality of Michelle, the morning hostess, who provides the breakfast and meeting services. She is always cheerful and tries very hard to make each guest feel like they are guest in her home. We highly recommend this property when you need a hotel in Germantown.
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