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Microtel Inn & Suites by Wyndham Gatlinburg

Knoxville, TN, US (TYS)

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Based on 984 reviews
This hotel is within close proximity of Gatlinburg Space Needle and Family Fun Center and Ripley's Believe It Or Not Museum.
Room & Rates

Double Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Smoking

Standard Room, 1 Queen Bed, Smoking

1 queen bed
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite, 1 Bedroom

1 queen and 1 sofa bed
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Queen Bed

1 queen bed
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Microtel Inn & Suites by Wyndham Gatlinburg
211 Historic Nature Trl, Gatlinburg, TN US 37738

Rooms
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Dining
A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 25
  • Late check-out fee: USD 25
  • In-room microwave fee: USD 10 per day
  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Express Check-Out
  • Free Breakfast
  • Free Local Calls
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 984 reviews
from Greenville
Submitted on 16-05-2016
I stayed for two nights on a hiking trip. This was a repeat visit. The hotel is one of the least expensive in Gatlinburg, so my expectations were low. The hotel is very basic, the breakfast does not have very much and there is virtually no room to sit down to eat. No pool, or work out room. All I wanted was a clean room and WiFi, so my expectations were met. However the hotel is showing its age, and looks to need a renovation. My next visit, I would consider spending more to have more am... Read more
from Murfreesboro, Tennessee
Submitted on 17-05-2016
Bed was hard and very uncomfortable. Room was very small and old. Breakfast didn't look good at all so we had to go out for food. Wasn't the cleanest. Front desk girl was very sweet though. Was close to shops and restaurants. I wouldn't recommend.
from Fort Payne, Alabama
Submitted on 18-05-2016
Great and Friendly staff! My only complaint is the bathroom needed some repairs, but was still great room for us!
from Johnson City, Tennessee
Submitted on 18-05-2016
I only stay at clean hotels, I have stayed numerous times at the Microtel location in Gatlinburg and they have never failed to live up to their promise of a good clean room.
from LaPorte, Indiana
Submitted on 20-05-2016
The first night they forgot to change our bedding as requested. Room was small but we came for sight seeing and we never woke up in time for breakfast
from FAYETTE
Submitted on 29-05-2016
The location of hotel is excellent for walking downtown Gatlinburg! The price was fantastic. The only problem was the mattress was horrible in room 112. We sunk to a deep hole in the middle. And the air conditioner made so many different loud noises.
from Cartersville, Georgia
Submitted on 31-05-2016
When we go to Gatlinburg we always stay here. We love that it is right by the Space Needle and in the middle of everything. My only complaint would be it needs updated, but it is always clean. Also the halls are very hot and that's rough when you are coming in from the heat. I am also very hot natured so that may have something to do with it. Anyways this is our 10th year staying here.
from Louisville, Kentucky
Submitted on 02-06-2016
The hotel condition was markedly improved from last year! Great work! And the location is perfect! Thank you for a wonderful vacation!!
from Gatlinburg
Submitted on 02-06-2016
Only quality of this place is location--across street from Convention Center! Room not clean; TV did not work consistently; electrical plugs/outlets broken. The website pictures do not realistically describe the facility. Surprised that it is aligned with Wyndham.
from Gonzales, Louisiana
Submitted on 07-06-2016
It was the perfect location for our visit. Centrally located with free parking. However I was disappointed in the cleanliness of this location. The carpets in the hallways needed cleaning. The carpet and upholstery in my room needed same treatment. The bed was very comfortable. Overall hotel needs a facelift.
from Smyrna, Tennessee
Submitted on 14-06-2016
Convenient but old and run down. Needs updated. Needs remodeled. The halls and elevator smelled like poop.
from Okeechobee, Florida
Submitted on 15-06-2016
This motel is no Hyatt or Holiday Inn. It is more like a mom & pops style motel. The rooms are outdated but clean. you get a microwave and mini refrigerator, a tub, and t.v that often loses signal. We stayed there while looking for a house on 3 separate visits to Gatlinburg. Walking distance to Bubba Gump's Shrimp restaurant, the sky lift, space needle, Ober Gatlinburg cable cars, Moonshine tasting and a strip full of shops, restaurants, other attractions etc... If luxury is what you want, forge... Read more
from Mason, Ohio
Submitted on 16-06-2016
We had a nice stay for a couple of nights. The staff was very nice and helpful. The rooms were very nice The location is great.
from
Submitted on 19-06-2016
This has become our go to hotel for a weekend getaway. The location makes it perfect for us. We love that we can walk anywhere on the main strip in Gatlinburg. The rooms are small and they aren't fancy, but they are clean. We don't need much space because we are not spending that much time in our room. If you are looking for a convenient place to sleep and you won't be spending a lot of time in your room this is perfect. The staff is always friendly as well. We have stayed here around four or fi... Read more
from Cincinnati, Ohio
Submitted on 21-06-2016
So. No complaints. Water toom a bit to get hot. Other than that. We literally didnt have any issues.
from
Submitted on 26-06-2016
Room was adequate for price paid. It is smaller but it is a MICROtel. The only real complaint I had was no HOT water. It was lukewarm at best. Front desk made it out to be lots of rooms had multiple kids staying for competition across street at convention center but still... Hot water is a must in my opinion. No offer of even a partial refund. Kinda dissatisfied by that but otherwise was alright. Awesome location. Walking to strip was very convenient but you were off the main drag which was nice... Read more
from Columbus, Ohio
Submitted on 27-06-2016
this place needs up dated door locks to outside halls very poor condition .needs new carpet in room had an smell to it
from
Submitted on 28-06-2016
Each floor hallway was very hot & smelled like smoke. The elevator smelled like sewage all the time. There was no microwave, to flush toilet paper we had to hold the handle down to flush completely. Rooms were a bit on the small size, no blankets or comforter on the bed. Ceiling in the bathroom look like it had some water damage & they tried to cover up & the towels & washcloths were very thin. Room was very clean.
from Grayson, Kentucky
Submitted on 28-06-2016
Room was nice and clean except for the shower floor. It needed to be bleached. Hotel is a little dated. Short walk to the Parkway and activities in Gatlinburg. Would consider staying there again.
from Georgetown, Ohio
Submitted on 28-06-2016
Wife and I took a quick 3 day 2 night trip to Gatlinburg and was looking for a cheap place to stay. Room was very clean and staff was friendly. Was very close to the main area so we were able to walk everywhere in town.
from Gatlinburg, Tennessee
Submitted on 03-07-2016
We went on vacation needed pet friendly motel so the room was a bit small the bathroom exhaust fan sounded like it was about ready to fall out of the ceiling the carpet was dirty it looked OK but when you walked on it in bare feet the bottom of your feet would be black they do allow pets but they have NO PLACE to walk your pet the people who own it or work there did not speak English very well but they were very nice. When we got there it was about 4pm and the room was not ready.
from Evansville, Indiana
Submitted on 04-07-2016
I actually got more here than expected , the room may be a bit smaller than some but it was just the two of us and all we wanted was a clean room and a hot shower because we spend most of our time out doing and seeing things, Well it was not all that small, I had my bike leaning on the wall on one side of the bed and could still walk around, the bed was great, and the shower was hot and had good water pressure. some of the parking is under the hotel and this was great for parking in the shade .S... Read more
from
Submitted on 05-07-2016
The room was a decent size for 2 people. But you could tell it was a "smoking" hotel. The worst part was the plug outlets were scary...one outlet didn't have a cover on it and our phone charges kept falling out. Wasn't a "tight" fit. Nearly a fire hazard! It was nice of them to let us check in early for an extra $40. It's a decent hotel just for a place to sleep, nothing overly fancy. Nice location, in walking distance of everything. Not sure I would stay here again though.
from Columbia, South Carolina
Submitted on 05-07-2016
The elevator smelled like something had died in it. It was horrid, and obviously the owners noticed they put a air freshener up in it. The room was clean however and the staff was pleasant. This hotel allows smoking, though they have non-smoking rooms the smell of smoke is everywhere. Its is relatively centrally located and a quick jot to the Starbucks. I probably will not stay here again, though.
from Wilmore, Kentucky
Submitted on 08-07-2016
I read many of the reviews before going there, and it wasn't as bad as I expected. We had a suite and it was comfortable and clean, with good proximity to Gatlinburg attractions. Unfortunately that's about as good as it gets. The rooms were very small, with little soundproofing. The breakfast was regrettable. We didn't come with high expectations, and they were largely met.
from Charlotte, North Carolina
Submitted on 08-07-2016
Pet room.. good .. clean smelled good.. agree elevator and hall smelled like smoke.. room next to me had 5 chihuahuas that woke us up several times... staff apologized, but that don't get my sleep back.... bfest was free and that's what you get for free, not much.. staff was nice, location is great... would have been 4 stars if not for the smoke everywhere and heard of chihuahuas in the room next door..
from Elgin, South Carolina
Submitted on 10-07-2016
Very convenient and comfortable bed. Staff was very friendly and room is clean. The walls are thin so , you can hear your next door neighbor. But, overall , nice.
from Bedford, Virginia
Submitted on 11-07-2016
The room was very dusty and a window leaking rain in and the air conditioning in need of repair show also
from Rome, Georgia
Submitted on 11-07-2016
Ok place to stay for one night. Room was very small but clean. Walls were paper thin. Good cold air, beds somewhat comfy. Breakfast was a joke. Good location for walking around town.
from Pontotoc, Mississippi
Submitted on 12-07-2016
We completely enjoyed out stay here. The bed was so comfortable and the employees were as nice as they could be. Our room was clean and really enjoyed the view from our window seat in the room!!! Will definitely be staying here again.
from Starkville, Mississippi
Submitted on 12-07-2016
The rooms are great and parking is covered. Great experience. Not luxury but nice. Coffee was awesome 24 hrs a day. Never had to ask for clean towels or anything. They took care of everything. Good room for a great price.
from New Braunfels, Texas
Submitted on 13-07-2016
My first visit was this past weekend. I was attending a convention across the street at the convention center. This hotel was PERFECT for my needs. It was CLEAN, QUIET and had the best view IMO from the third floor. Parking is underneath in the "parking garage/carport". Small parking area but it makes a sort of a loop around so you can go down & come back up if needed but it's fairly easy to get in/out of the parking area. There's also an elevator that goes from the parking area all the way up t... Read more
from Corcoran, Minnesota
Submitted on 17-07-2016
Elevator and front entry smelled like a perm solution. Rooms were small like a cruise ship. Had a suite and the pull out bed was in very poor condition. It was close to the Convention Center, which was good, but I wouldn't recommend.
from Bedford, Virginia
Submitted on 19-07-2016
Even though you can tell the motel is a bit older and outdated, our room was very comfortable and bathroom very good with nice hot showers. The price was right, and it was right near the main throng of things, but far enough away to be quiet.
from Belton, Texas
Submitted on 21-07-2016
The hotel was clean on the inside. Needs a little work on the outside as far as cleanliness. The hotel locks the outer doors for security reasons at 11:00pm.You can still get in through the elevator, because the key pad is broken.
from Gatlinburg, Tennessee
Submitted on 24-07-2016
It is in a great location right within walking to the town. Trolley Pickup right across the street. The customer service was very friendly and accommodating. When we got there we had prepaid for a single queen bed room and realized it did not fit our need for 6 nights. We wanted bigger rea. The room was very nice for a one or two day stay even longer. But we wanted to be able to enjoy the room as much s the outside. They gave us an upgrade to suit. Very nice on first floor. Breakfas... Read more
from
Submitted on 25-07-2016
My wife and I stayed here in July 2016. The hotel is within walking distance to everything in downtown Gatlinburg. There is also a church very close by. Very clean. Nice little hotel. The rooms are small but not many go to Gatlinburg to hang out in their room. It had everything we needed. We will definitely be staying here in the future!
from
Submitted on 25-07-2016
This place isn't the most luxurious, but you get what you pay for. It was a small but clean room. If you are used to spending a lot of time in the motel while traveling, you might want to pick somewhere nicer, but this did the trip for us since we were out sightseeing most of the time. The cheap price was worth the smaller room.
from Tallahassee, Florida
Submitted on 26-07-2016
I am by no means a prima donna, but this place was a dump. This place is a joke. We just needed a place for one night with the kids. We wanted a hotel with interior doors and this was one of the few places that actually had those. The elevator and hallways smelled sooooo bad. It was an overkill of air freshener. You can tell they tried to upgrade the hotel but they cut a lot of corners. The toilet wasn't even secured to the floor, it swayed side to side and I felt like it was going to fal... Read more
from Hanford, California
Submitted on 27-07-2016
The rooms were clean, the manager of this property goes above and beyond to make sure your stay is great. It's convenient walking distance to Gatlinburg, and made for a great weekend with my family.
from Ossian, Indiana
Submitted on 02-08-2016
I have been staying at this motel for over 10 years and I am happy to say that for the last few years they have really been making major upgrades to the rooms The staff is outstanding and I am always happy to say there. I make two trips a year for business and I am very satisfied with this motel. It's convenient to the convention center and the downtown. My only complaint is that the beds are hard. This is a good economy motel.
from Walnut cove
Submitted on 05-08-2016
I thought the value was good. Rooms were clean and comfy, excellent location. Looks to me as the efforts are where they should be.
from
Submitted on 05-08-2016
This hotel did not measure up to the Microtel reputation. The rooms we had (two) were both fair at best. No hotel rooms have in room safes, and there is no house safe. This is a concern because you're never the only person with access to your room of course. The light in our bathroom would not come on, so I asked the desk to fix it. Maintenance came by while we were out and turned the light on, then we couldn't turn it off again. The bathroom door required you to pick it up to shut it. The sho... Read more
from
Submitted on 05-08-2016
The service and cleanliness are good. The rooms are very affordable ,especially compared to the other places. We have stayed here a couple times. And the convenience to the strip is awesome . we will return
from Ringgold, Georgia
Submitted on 08-08-2016
I've stayed here 6 or 7 times and it has always been a good experience. Sure the rooms are small, but why pay $50 more when all I'm going to do is sleep there. It was late July and hot. When I first went in the room it was nice and cold.
from Covington, Louisiana
Submitted on 10-08-2016
This will never be a good place to stay. The place smelled musty, halls and rooms. I moved to a different room after the first night. it didn't help. The light fixtures didn't work, the door to the bathroom stuck closed, the breakfast was ok if you liked bagles or cereal. This wasn't the worst place I stayed at though. The worst place had bugs. No bugs here.
from Talbott, Tennessee
Submitted on 11-08-2016
I would have appreciated a bit more effort in the overall vibe of the room. The staff wasn't very friendly, even when we simply said hello in passing. As a Wyndham employee, I was disappointed.
from Saint Cloud, Florida
Submitted on 13-08-2016
I booked for three nights, the room was small, it was presentable bit do not look for dirt, like on-top of where the TV sits. Do not expect carpets to be stain free. Front desk people were always nice, but on my third day when I get back to the room, without looking you can see what looks like crap stains on the outer top cover. Than there was a large stain on the pillow. I immediately went to the front desk and asked for the manager, some little guy that I could tell was inconvenienced, simply... Read more
from Miami Beach, Florida
Submitted on 14-08-2016
Very poorly lit parking. Every area of the hotel from the front desk, elevators, floors dirty. Needs major cleaning and updates
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