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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Knoxville, TN, US (TYS)

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Based on 836 reviews
Nearby points of interest also include the Amazing Mirror Maze.
Room & Rates
Deluxe Room - Holiday Inn Club Vacations Gatlinburg-Smoky Mountain - 1

Deluxe Room

When you arrive at the resort we will do our best to meet your room bed type preference. These are subject to availability and cannot be guaranteed. The living area with a queen sofa bed and kitchen help you feel at home. You can cook meals relax on the private patio or watch the large TV
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Standard Room - Holiday Inn Club Vacations Gatlinburg-Smoky Mountain - 2

Standard Room

When you arrive at the resort we will do our best to meet your room and bed type preferences. These are subject to availability and cannot be guaranteed.
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1 Bedroom Villa With King Bed Nonsmoking - Holiday Inn Club Vacations Gatlinburg-Smoky Mountain - 3

1 Bedroom Villa With King Bed Nonsmoking

A one bedroom villa features a fully equipped kitchenette and a living room with a queen sofa sleeper and dining table. The bedroom has a king bed, one full bath, and washer and dryer are also provided.
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2 Bedroom Villa 1 Queen 2 Double 1 King Non-Smoking - Holiday Inn Club Vacations Gatlinburg-Smoky Mountain - 4

2 Bedroom Villa 1 Queen 2 Double 1 King Non-Smoking

This spacious two bedroom villa features a fully equipped kitchen and a living room with a queen sofa sleeper. A bedroom with a king and a second bedroom with a queen and a double two full baths and a dining room table. Washer and dryer are also provided.
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
404 Historic Nature Trail, Gatlinburg, TN US 37738

Hotel Features
Recreational amenities include an outdoor pool, an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. Self parking is complimentary. Additional property amenities include a concierge desk, barbecue grills, and laundry facilities.

108 air-conditioned guestrooms at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain feature fireplaces and washers/dryers. All rooms include separate living rooms and sofa beds. At this 3-star hotel, accommodations include kitchens with stovetops, microwaves, refrigerators, and separate dining areas. Bathrooms feature separate bathtubs and showers with jetted bathtubs, and hair dryers. Wireless Internet access is complimentary. In addition to safes, guestrooms offer phones with voice mail, as well as free local calls (restrictions may apply). Televisions have premium cable channels, DVD/VCRs, and video-game consoles. Rooms also include coffee/tea makers.


  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.


Based on 836 reviews
from Washington
Submitted on 20-04-2016
Let me be the curmudgeon. I did not like staying at this property. But I did like the help. If you want to walk downtown, the location is great. If you have a question, the help is responsive. But if you want a quiet place, look someplace else. The resort was under construction and with windows facing the street the garbage pickup (at 3:30AM) woke us up. Still, in light of the other positive comments it might be that our experience was out the norm. But it was still our experience. And b... Read more
from Galveston, United States
Submitted on 27-04-2016
The one bedroom suite was nice for our stay. Had a good kitchenette, washer & dryer, large whirlpool tub and great views! It was close to Parkway and alot of shopping and restraunt choices. Log Cabin Pancake house nearby is wonderful!
from Manchester, Connecticut
Submitted on 04-05-2016
We stayed in a one room villa for 6 nights. The room was spotless, quiet and very comfortable. The amenities were perfect and all working properly. Customer Service was outstanding as the people in this hotel and town are very friendly. As this is a Vacation Timeshare hotel, you are offered some attraction discounts if you take the sales tour --- this is to be expected. However, my suggestion would be not to tie it with getting your parking validation and upon check-in. We were exhauste... Read more
Submitted on 18-05-2016
Recently the ladies in our family got away for a little R&R and bonding. We thought the Smoky Mountains would be a great place for that. My mum booked this hotel for us. The property, though under construction was very clean and quiet. The staff was friendly, and both rooms were perfect for the four of us. The location is close to restaurants (walking distance), activities, and hiking trails. We didn't have time for my niece to make use of the children activities, but there seemed to be things f... Read more
from Cartersville, Georgia
Submitted on 20-05-2016
Resort was nice. A lot of construction was going on and we were awakened by it each morning. Handicap parking is limited which made it difficult with a wheelchair and the parking garage. We stayed in a 2 BR villa which was very nice. Staff was great and accommodating.
from Lodi, California
Submitted on 26-05-2016
We stayed here for several nights and really enjoyed the beautiful room, amenities and cleanliness of this hotel. Very upscale feeling and loved the rocking chairs on the balcony. No complaints. The laundry in the room was very handy as well as the great kitchen.
from Pennsylvania
Submitted on 02-06-2016
We had taken a time share in Las Vegas and decided to try another one before making the commitment to purchase. This is resort is beautiful. We had a room on the 9th floor-911 overlooking the creek in the rear of the building overlooking the mountains. It was beautiful. The master bedroom had a Jacuzzi tub looking over the mountains and was beautiful. The second bedroom was nice but typical. The kitchen was smaller than we had in the past but had the neccesities for cooking. Pool looked very nic... Read more
from Tucson, Arizona
Submitted on 05-06-2016
My family and I decided to take a trip up to Gatlinburg and this hotel has it all!! We stayed in the bedroom villa which included a living room and a full kitchen! Great views from both the back and front balcony. The hotel is located right off the main streets of Gatlinburg making it a convenient and quiet stay! The staff and concierge are more than friendly to help you with any day trips you are looking to plan and are always ready to assist! Fantastic hotel and great city!
Submitted on 08-06-2016
This was like a small apartment, the decor was beautiful..everything you need to be comfortable. Huge bedroom, bathroom, living, dining and kitchen. Great way to relax after a long day. Loved the rockers on the balcony. Want to redocorate my home to matche.
from Franklin, North Carolina
Submitted on 26-06-2016
This place was great. The staff was very helpful and friendly. We stayed in a villa and I was shocked at how nice it was. Not your run of the mill Holiday Inn! We walked into the den/kitchen area which was nicely decorated and stocked in case you wanted to cook and the bed was very comfortable. Very clean too!!! I would definitely stay here again and recommend it to everyone!
from Commerce, Texas
Submitted on 27-06-2016
I've been to Gatlinburg several times now and there is just no way around the traffic! We found that this was a really good location for us because we could bypass much of the traffic, park at our hotel, and then walk around. On the other side, when we wanted to travel to surrounding areas it was equally convenient getting out of town. That's a definite plus in that area. As for the hotel. Everyone was really good. We didn't have a great experience with the concierge but that didn't bother... Read more
from McKinney, Texas
Submitted on 29-06-2016
We booked this resort for a four night stay. The location is good - only a block from the parkway and it is convenient to the national park and surrounding attractions. We were greatly disappointed upon our arrival into our room. The unit was not cleaned prior to our arrival, no clean towels, bed linens dirty, dirty dishes in the sink and dishwasher, floors not swept nor vacuumed, no soap, nothing. When we visited the front desk about it, they said they would send housekeeping up with supplies, ... Read more
Submitted on 29-06-2016
We just finished a ten days stay in Gatlinburg in a three bedroom unit. The unit was well furnished and convenient to a resturant. All of the staff were professional, friendly ,and helpful. It didn't matter where you were in the resort every staff member said hello, asked how our stay was going and if we needed anything. I would definitely return for another visit.
from No where, PA
Submitted on 29-06-2016
We stayed here as a promotion for new owners of Holiday Inn Club Vacations. They checked us in early and had our room ready about two hours before scheduled. The pool area is beautiful and it is nice that they offer both an indoor and outdoor pool and jacuzzis. The outdoor jacuzzi was burning hot so be careful. The resort is under construction right now so it is pretty messy on the outside but we weren't bothered by noise in our room even though it faced the construction area. The villa was very... Read more
from Austin, Texas
Submitted on 01-07-2016
It's hard to find good accommodations for a family of five, but this place delivered! Really spacious, clean units and full kitchen make for comfort and value when traveling with kids. There were also both indoor and outdoor pool areas and a game room that my kids loved. Staff was extremely friendly and helpful.
from Baltimore, Maryland
Submitted on 04-07-2016
We are owners at Orange Lake in Florida, so it did take some adjusting to this resort (i.e. resort is very small, one indoor & outdoor pool, if you need towels for the pool be sure to ask at the front desk because they don't offer this information, they also make you pay $1.00 for a k-cup if you wanted coffee in the lobby, all the little things that make your feel special as an owner at Orange Lake you will not find at this resort. We decided not to do the owner talk and they were not happy with... Read more
Submitted on 06-07-2016
Checked in on Saturday July 1st loved my stay. Thought it was a little rude though when I picked up my parking pass and I am an owner currently and was asked to do a presentation. I said no thank you just did one 6 months ago then a rude individual got out a calculator and said I was gonna be there 144 hours I guess he thought I was stupid I guess I'm not gonna sleep, eat, shower, family time, etc I understand it is the business model I'm a salesperson also but being rude and being understandin... Read more
from White Plains, New York
Submitted on 09-07-2016
A bit noisy as they were constructing their new signature units and a hotel but a nice time. They warned us ahead of time. The room was smaller than I expected. My fault though. I'm accustomed to 3 bedroom units. All my husband and I needed was one bedroom. The resort is close to all of the attractions. The staff is warm and helpful. The pools are adequate. We had a nice vacation.
from Kokomo, Indiana
Submitted on 09-07-2016
They state construction minimal impact on guests. The whole resort is surrounded by construction. The lobby and elevators would smell of construction fumes. To take a nap and rest during the day is impossible due to noise. Now.. the room 1 bedroom villias was beautiful, well cleaned, stocked with everything we would need. We are not time share owners and choose not to do the tour. Declined when we got our parking pass, but was annoying when we would walk thru lobby, the time share sales people w... Read more
Submitted on 17-07-2016
This is not your ordinary Holiday Inn. This is is a Holiday Inn Vacation Club. The rooms are actually well appointed condos with separate bedrooms, fully equipped kitchens , a fireplace, huge bathrooms with jacuzzi tubs. Our unit had fantastic views of the Smokey Mountains. Julie and the rest of the resort staff were very friendly and helpful. She recommended that we drive through Roaring Fork nature trail and we loved it so much we did it five times. We saw bears, deer, turkeys and more. The ... Read more
from Washington DC, District of Columbia
Submitted on 20-07-2016
We've stayed there 3 or 4 times now because we like the resort and the area. I just tried to make reservations as a vacation club owner and was flexible with my dates for a 1 bedroom unit but no matter how flexible I was I could not find anything until December! In defense of the sales pitch or "owner update" as they refer to it, I must say that we have always learned interesting and useful information and tips on how to best utilize our ownership. We wish the construction was over and that t... Read more
from Grove city
Submitted on 20-07-2016
Not sure how Holiday Inn can call this place a resort, no food offerings, no bar, no free coffee, no breakfast..The pool is much smaller than the picture makes out to be, the staff are friendly that's the only thing good. Even the Super 8 offers a free continental breakfast. All they want here is your $$$$. Gatlinburg is very nice but way over priced, bring extra $$$$.
from Michigan, United States
Submitted on 25-07-2016
Definitely this property requirws renovation. Dated furniture in the room and overall ambience was average. With construction going on, it was quite difficult to get in and out. No restaurant on the property either.
from Richmond, VA
Submitted on 25-07-2016
Spacious, well equipped rooms and kitchens Needs some updating but great spot. So many attractions within walking distance never a question of having something to do Lots of activities on schedules for kids and adults Construction being done on new wing is almost complete, didn't bother our stay
from Larkspur, Colorado
Submitted on 26-07-2016
Sales office requires A 1 hour sales presentation to acquire discount tickets to attractions--Russell Lewis the sales manager advised his sales rep to stall us delaying our family plans by over an hour then was extremely rude to us as we were not buying a 30k unit. he also promised several items we asked for and we still have not received those items. DON WARD THE GM ALSO PROMISED TO HANDLE THIS MATTER AND WHEN I RECONTACTED HIM I HAVE BEEN IGNORED WITH NO RESPONSE-LESSON LEARNED STAY AWAY FROM ... Read more
Submitted on 30-07-2016
Stayed at this resort for week with my family in a one room villa. Spacious room with full kitchen and balcony overlooking the smoky mountains. Room was very quiet and couldn't hear neighboring rooms. Located a block away from main Gatlinburg parkway. We were able to easily walk for dinner and entertainment.
from Grand Ledge, Michigan, United States
Submitted on 03-08-2016
We stayed in a villa overlooking the smokey mountains. It has a spacious bedroom and kitchen. It is in easy walking distance from the main strip of Gatlinburg . Amenities include an outdoor and indoor pool.
from Pigeon Forge, Tennessee
Submitted on 05-08-2016
Stayed here for a week and had a great time ! The rooms are spacious and comfortable, plenty of room for the family to spread out. The resort is located a block or so off of the main drag, convenient to the action but far away enough to feel secluded from the mobs of tourists. A full kitchen helps to save money on eating out.
Submitted on 06-08-2016
We love to visit Gatlinburg! The Smokey Mountain Resort by Holiday Inn is wonderful. It is warm and inviting. The addition of the newly constructed Holiday Inn complete with an indoor water park just makes it even better. I highly recommend this resort for couples and/or couples with children
Submitted on 07-08-2016
These condo units are a great place to stay while in Gatlinburg. They are only about a five minute walk from the main strip in Gatlinburg. We stayed in a two bedroom/ two bath unit. I loved the rustic decor and the beautiful quilts on the beds. Our unit was very clean and the balcony overlooked a wooded area and there was a creek below that was so beautiful and peaceful to listen to at night. I would not hesitate to stay here again. The staff was excellent to work with and this was a fantastic l... Read more
from Peoria, Illinois
Submitted on 14-08-2016
We were here as guests of owners that could not use their week so we didn't want to cause too much trouble with out complaints. We were put in a one bedroom tenth floor unit that was unfortunately right next to the model unit for time share sales. The first two days the door was being opened and closed constantly from 10 AM to 10 PM. We complained about the noise and were told nobody should be in the unit after 6 PM. By Tuesday it finally stopped. We then had a wet carpet in front of the sofa be... Read more
from Cincinnati, Ohio
Submitted on 14-08-2016
This is really a 3.5 rating in my mind. Our family of 5 (3 older teens) enjoyed the spaciousness of the two bedrooms and one pull-out couch. It was nice to have a washing machine and dryer to do laundry after hiking each day. It was nice having a full kitchen, as well. This location is off the main street of downtown Gatlinburg. We had a room with a creek and mountain view, which was quiet EXCEPT at 5 am when the trash was emptied each day. Convenient to many restaurants, to walking downtown, ... Read more
from Maryland
Submitted on 21-08-2016
With offers of deep discounts on local attractions, we agreed to attend the "60 minute meeting". 120 minutes later of pushy arrogance and passive aggressive comments, we were released. Never again and I am disgusted with the brand. Hotel is ok but pretty much in the mix of the hustle and bustle of Gatlinburg so be sure that's what you want. Regular (non-sales staff) were helpful and friendly. But meeting this morning robbed us of two hours with our daughter.
Submitted on 26-08-2016
Biggest scam ever. Promises of cash after a 2 hour presentations. 6 and a half hours later....said no multiple times..had our 7 year old daughter and all she was offered was one bag of chips or a hunny bun. Completely missed lunch and we even asked about them providing us real food. Sold so many lies. I asked many questions and was told 100% lies to my face. Tried working with them to just be done but nope, they like being conivining, liars. We were told absolutely no cost to our children, which... Read more
from Wales, United Kingdom
Submitted on 31-08-2016
Lovely hotel and ideally placed for quick accesses to national park and all it offers but also close to local amenities and attractions. All staff helpful and very friendly - special thanks to Stephanie on reception for all her help while we have been here with room change. Rooms well equipped and excellent standard. I recommend creek side and high as possible if available - peaceful and sun in the afternoon on your balcony. We're here now and are loving it !
from Swedesboro, New Jersey
Submitted on 05-09-2016
I am really torn about this review. From the start we couldn't figure out quite what we were getting in to. We booked this hotel and paid up front to try and get a better deal. Shortly after we did that we started seeing conflicting reports about whether we would lose the whole stay or one night if we canceled. We did check reviews before we booked, and we went to this hotel mainly because we have always stayed in Holiday Inn hotels, particularly the Express. However, we started seeing a lot o... Read more
from Springfield, Ohio
Submitted on 06-09-2016
My grandson and I spent three days in a beautiful two bedroom unit at this resort. As Preferred Members (owning in both Los Vegas and Orlando) we had a two bedroom suite with a porch to the back side of the hotel where we were able to watch a black bear and other wildlife at dusk. I also believe that I saw my first UFO in the distance just above a mountain top.. At first I thought it was simply a plane, but it changed colors as it approached a little closer, going from green to red while making ... Read more
from Pataskala
Submitted on 08-09-2016
Disappointed in cleanliness of room. Pulled spare blanket out of "clean" bag and it was disgusting! Kitchen appliances not in the best condition. Water heater wouldn't work either but maintenance did promptly replace it. Compared to other properties, this one fails!
from Alabama
Submitted on 13-09-2016
Bought a property at this resort in 2007. Actually our most recent trip was last year. Loved it and enjoy coming often though we have not been in the midst of the new construction. However, Holiday Inn Club has cheated us out of one of our major benefits--extra points for Leap Year in Wk 52. I've "discussed" this with them on more than one occasion this year with endless frustration and I feel cheated. Today the rep told me that the Company does not "sell" these extra days they stole from me, y... Read more
Submitted on 17-09-2016
Clean rooms. However the front desk never answered, I had to walk down with questions and for more shampoo. We also had to take out our own garbage, with 4 people we were walking through the timeshare with garbage every day, very unsanitary and the bags tore easily.
from Plum, Pennsylvania
Submitted on 26-09-2016
This hotel has everything travelers will love except breakfast! (but there is a pancake house right across the street.) The suite we had was impeccably clean! The bedrooms were spotless and the beds were very comfortable. Bathrooms were clean and the kitchen area was well stocked with high quality cookware and dishes, etc. The best part of our suite, though, was the gorgeous living room with a stone fireplace, large flat screen TV and comfortable chairs and couch. The furnishings and decor are s... Read more
from Amherst, Ohio
Submitted on 28-09-2016
Great hotel!! New construction and great service. One of the best hotel I had the pleasure of staying at. Once I parked the car, I had no need for it. Everything was in walking distance. The provided breakfast was ok, not anything to write about.
from Pleasant Valley, New York, United States
Submitted on 06-10-2016
We had a very nice week here. The rooms are spacious with all the amenities needed to cook meals. It is within walking distance to the main strip but far enough away that. You don't hear any noise from there. The pool is smallish but very pretty. We liked using the grills set up to cook up some burgers!
from Ossian, Indiana
Submitted on 06-10-2016
Very nice resort. A little bit noisy right now with construction but it looked like it should be wrapped up soon. Construction started early and a crew was working late so no good relax time! Should be very nice when done!
from Salisbury, Maryland
Submitted on 08-10-2016
We stayed here Sept. 18th -23rd. It is a quiet place and it is nice but needs some new improvements. We are 3 adult ladies who travel and we were given what is called a villa. It has only 1 bedroom. Someone has to sleep sofa or do the pullout from sofa. Well the time you rearrange the furniture to use the pullout you cannot walk through the room to get to the kitchen. Also the sofa bed was the hardest and the heaviest I have ever used. It took 2 of us to pull it out and that was a struggle. Ve... Read more
from Burlington, North Carolina
Submitted on 10-10-2016
We stayed at this hotel for a travel club promotion and I'm very glad we did. It appeared to be new and it was very clean. We enjoyed the stay very much and I recommend this location to all ages and families. They offer a full hot breakfast and the pool area is amazing. Not to mention the location is steps away from the main street.
from Cleveland, Ohio
Submitted on 14-10-2016
We stayed here for only one night, since we had a Free Night Certificate from the IHG Card and they didn't have any rooms available for the weekend... Our stay was a Monday Night, after spending 3 nights at the Marriott across the street. No disrespect to the Marriott, but the Holiday Inn Villa was WAY Better, hands down. The vibe was more cozy and naturey, and the property was beautiful. The Room we got (1 Room Villa facing the woods) was incredible. We were able to do laundry during our ... Read more
from Cocoa, Florida
Submitted on 17-10-2016
In my years of reviewing places I have never given a property one star. If I could give this zero I would. First off this is a time share and no where on the website does it state this at all. At $300 a night I do not expect to be sent to a concierge for a sales pitch about the property especially since again no where on the site while making the reservation or in the confirmation email does it state this at all. You are expected to clean the villa before you leave yourself there is not any ... Read more
Submitted on 17-10-2016
friends of ours were going for a presentation, we went along. we are all in our early 60's. 2bdroom, kitchen, dining area, living area with couch and 2 chairs. balcony overlooking small view of mountain and the parking lot in rear. 2 chairs on balcony with a small table, not much room for more than that. 13 floors, including parking area levels. they chose to paint one of the elevators on a friday around dinner time. very slow going. its a big place, but please do not mistake this for a ... Read more
from Orlando, Florida
Submitted on 18-10-2016
Holiday Inn Vacation Club in Gatlinburg, TN is situation 2 blocks off of the main activity strip and directly next door is the convention center. A 15 minute drive to 441 Great Smoky Mtn Parkway. There is a trolley you can take throughout the city and is recommended as parking can be difficult and traffic heavy at times. Currently,this happens to be peak tourist time due to the beautiful Fall foliage. It is a great place to stay with nice amenities. Indoor and outdoor swimming pools and spas. Ac... Read more
from Dushore, Pennsylvania
Submitted on 19-10-2016
This place is great the people are very nice a good location suite are great with washer and dryers they have and indoor pool and an ou door pool we are diffentely going back when we can schedule it very very clean place furnishings were very nice
from Augusta, Georgia
Submitted on 21-10-2016
Very nice hotel! Only reason that I didn't give it 5 stars is because we were suppose to have a room with two beds but we were given a room with 1 bed instead. (The couch was comfortable enough I guess.)
Submitted on 21-10-2016
Beautiful place!!! Staff is great and helpful. Full kitchen, washer and dryer. We had a mountain view from the balcony. Three blocks from Main Street. You can walk to all stores and shops in downtown.
Submitted on 27-10-2016
Our family is looking forward to visiting soon. We had an unexpected family situation that created special needs with little notice. Penny took my call and immediately handled the special request with the utmost of pleasant attitudes. You don't get that much any more. Now, I am really excited about our choice to spend our family time there.
Submitted on 02-11-2016
We love all of these resorts. The service was great, rooms were very nice, and the new pool area was awesome! We all enjoyed swimming and playing each night we were there! It was the perfect way to end a day in the mountains! The resort is located just a short walk off the main stretch, which is perfect.
Submitted on 15-11-2016
We enjoy staying here for two main reasons, location and friendly service. We stayed in one of the regular one bedroom rooms. It was nice but a bit smaller than what other condo resorts like Wyndham have. The room was nice and very adequate. The new Signature rooms are beautiful and top notch.
from Fairfield, Ohio
Submitted on 15-11-2016
Perfect location, easy access to main strip in Gatlinburg where you can walk to shops, stores, restaurants and all the Wineries an Moonshine places! Room was clean, comfortable and spacious. Staff was friendly and helpful.
Submitted on 20-11-2016
Full disclosure, we are owners at this resort. We love this location as it is in hd middle of everything. Its great to be able to walk the main street every night if we want and be so close to so many things to do. The resort itself is nice and well maintained. The units are comfortable and clean. The housekeeping staff, concierge, and most of the front desk staff have that southern hospitality we like so much. A couple of odd maintnance issues were handled fast and courteously. I would... Read more