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Brookside Resort by FairBridge

Knoxville, TN, US (TYS)

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Based on 916 reviews
This family-friendly hotel is within close proximity of Rafting in the Smokies and Guinness World Records Museum.
Room & Rates
Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

2 Queen Beds
400-sq-foot (37-sq-meter) individually decorated room, furnished balcony with mountain and river views

Entertainment - Free WiFi, 39-30-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Riverside Deluxe King with Fireplace

Riverside Deluxe King with Fireplace

1 King Bed
400-sq-foot (36-sq-meter) individually decorated room, furnished balcony with mountain and river views

Entertainment - Free WiFi and wired Internet access, 39-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Riverside Room - 2 Double Beds

Riverside Room - 2 Double Beds

2 Full Beds
275-sq-foot (25-sq-meter) individually decorated room, furnished balcony with mountain and river views

Entertainment - Free WiFi, 39-30-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Honeymoon Suite

Honeymoon Suite

1 Twin Bed
400-sq-foot (36-sq-meter) individually decorated room, furnished balcony with mountain and river views

Entertainment - Free WiFi, 39-30-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Free local calls, safe, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Brookside Resort by FairBridge
463 E Parkway, Gatlinburg, TN US 37738

Rooms
Make yourself at home in one of the 100 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.

Dining
A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Barbecue Grills
  • Conference Rooms
  • Elevator / Lift
  • Express Check-Out
  • Exterior Corridors
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Outdoor Seasonal Pool
  • Picnic Area
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 916 reviews
from Miami, Florida
Submitted on 01-11-2017
it was fantasy , the rooms and the balcony awesome. the rooms are big , the balcony is a river view amazing very quite :) , and clean. My family love the fire place inside the room it was a cabin look inside and the roof wow so tall high up was awesome it felt like a cabin. we will come back.
from Richland
Submitted on 01-09-2017
Place is not as pictures u see that is posted. Our room was ok but that's about it. Front of air conditioner/heater was off and laying against table. I wasn't happy with this place but couldn't get a refund. I'm glad it is only for one night. The older woman at the desk was rude and a smart a#*.
from Orlando
Submitted on 01-05-2017
My booking had been cancelled but they were able to get me in a room at the same rate!! The room had no hot water so they upgraded us to the honeymoon suite! That was great, with a fireplace, two person tub and a great view of the river. The outside looks a little shabby and some burned buildings are next to and around the outside but all in all, it was a great stay, good customer service, good breakfast, and the room was great! I would stay again for sure!
from Winston Salem, North Carolina
Submitted on 01-04-2017
The original room we were in wasnt exactly what we wanted. The hotel is a little older but the rooms were clean and roomy. We stayed 5 nights and on the third three hot water completely went out. It never really got hot to begin with. We moved to a different room which if we had been in from the get go would have been great. The 2nd room was nicer and the bed was way more comfortable.
from Cincinnati, Ohio
Submitted on 01-04-2017
We went to Brookside as we were familiar with the property and we wanted to help the local economy after the Gatlinburg fire. The staff was friendly and helpful. The room was clean, spacious and comfortable. A jacuzzi, wood burning fireplace, porch overlooking the brook,, plenty of hot water plus much more. The price was reasonable. What was not to like? While this is not a new motel there was renovations going on and it does have its own charm. It is a couple of blocks from the main street i... Read more
from Kankakee, Illinois
Submitted on 12-03-2016
We very much enjoyed our stay, we had a room with a fireplace,kitchenette, bathroom was redone,and I loved setting on the patio listening to the wayer from the brook.Office staff was very friendly and helpful. Room was clean,breakfast was good. We will definitely return.
from Appleton, Wisconsin
Submitted on 12-03-2016
this was the most disguisting place I have ever been in - Filthy- dirt behind nightstand- garbage just thrown there- no way that room was cleaned- filth on all the baseboards- fireplace old- had a horrible smell to it- stone on bottom ledge was all wet- took a tissue to wipe it up- all brown yuk- please read all the reviews -it is exactly as everyone has said- I am glad people have posted - you will regret this place- And by the way- the photos do not at all look like any rooms we saw! what?? w... Read more
from Brandenburg, Kentucky
Submitted on 12-03-2016
Didn't get the rooms we reserved. Rooms were not ready to check in at 4..it was 5 : 30. Trash cans were dirty. No toilet paper in one of our rooms . no hair dryers available. Front desk employees no help
from Greensburg, Indiana
Submitted on 12-01-2016
Our room was spacious and comfortable with a great view from the balcony. Had a real fireplace in our room but didn't use it. The room was clean for the most part however because of the fireplace the house keeping staff needs to do a better job of dusting - a little dated - but the bathroom had been nicely redone with a rustic look that fit Gatlinburg perfectly. Nice breakfast but not a lot of other amenities which is fine because we didn't spend much time at the resort anyway. Overall nice ... Read more
from
Submitted on 11-30-2016
Very Quaint Hotel. Also very clean! Housekeeping & Staff were very nice! We had a wood burning fireplace in our Room & beautiful view of the river! Made you feel like you were actually in a cabin instead of hotel room. Could use some updates on some things but overall a good place to stay!
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