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Hilton Garden Inn Memphis/Wolfchase Galleria

Memphis, TN, US (MEM)

Hotel + Flight from
Based on 267 reviews
3-star hotel with indoor pool and fitness center.
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Hilton Garden Inn Memphis/Wolfchase Galleria
7955 Market Plaza Drive, Cordova, TN US 38016

Enjoy easy access to retail, dining and entertainment options at the Wolfchase Galleria Mall, just steps away. In addition, we are moments from many major businesses and iconic attractions including Beale Street, FedExForum, AutoZone Park and Graceland.Plan a successful conference or social event for up to 250 people at this friendly Cordova, TN, hotel with two conference rooms and ample pre-function space. Take advantage of complimentary WiFi, contemporary A/V technology and a 24-hour business center offering a variety of services, including remote printing direct from your guest room.Start your day with a cooked-to-order breakfast in the Garden Grille & Bar, which also serves American favorites for dinner. The convenient Pavilion Pantry is open 24/7 and stocks snacks, chilled meals and both alcoholic and non-alcoholic drinks. Maintain your exercise routine at this hotel in Cordova, TN. Swim in the sparkling indoor saltwater pool, or work out with state-of-the-art Precor equipment in the complimentary 24-hour fitness center. Meet friends old and new on the outdoor patio, which features an inviting fire pit.Spacious and stylish, our guest rooms and suites feature modern amenities to help you relax and stay productive. Watch HD channels on the 42-inch LCD TV, or stay connected with complimentary WiFi at the ergonomic desk. A refrigerator, microwave and Keurig Coffee Brewer are also included for your convenience.

Amenities Include: High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 267 reviews
Submitted on 28-05-2016
i stayed here because my regular Hampton Inn across the interstate was full. The price was higher and I figured it would be ok for one night. The service staff were friendly enough. My biggest problem was the charge for breakfast, $10.00 for made to order breakfast! Your Kidding me. It is the exact same breakfast that they have for free at the Hampton Inn across the interstate. I could not believe that I was going to be charged for this. I did not get the breakfast, but instead enjoyed a less ex... Read more
from Park Forest, Illinois
Submitted on 29-05-2016
Everything was clean and nice. The employees was friendly and alway had smile on their face. I really enjoyed my stay and will recommend my family to stay here. This was my first time at a Hilton Garden Inn. I am a inspector at my hotel, I inspected the room and didn't find anything wrong. Good job to the staff
from Nacogdoches
Submitted on 01-06-2016
My husband and I stayed here on May 26. We chose this property because we are diamond members with the Hilton Honors system and were using our points. First of all, the staff was very friendly. They weren't just friendly to us but anyone that came up to them and asked them a question. I like that. Our room was immaculate but my one complaint is that the bed did not feel as comfortable as other Garden Inn properties I have visited. We did not stay for breakfast, instead going down the street to ... Read more
from WESTMINSTER, United States
Submitted on 01-06-2016
Great Hotel with amazing staff. Very clean facility. Out of the way from all the noise and traffic but very close to everything in Memphis. The bar is well stocked and the service is excellent. Stayed in about 6 different hotels in Memphis over the last 2 years - will definitely return to HGI when I am back in town.
from Chattanooga, Tennessee, United States
Submitted on 02-06-2016
Very nice room on the top floor. Quiet and comfortable king bed. Breakfast was set price of $9.95 and it was very good. You could place an order or select off a buffet set up. Lots of nearby shopping and restaurants.
from Frederick, Maryland
Submitted on 08-06-2016
Clean, friendly and convenient location to shopping and food. Loved the staff! They all went out of their way to help with any need and provide service without having to be asked. They demonstrate Southern Hospitality!!
from chattafoodie
Submitted on 09-06-2016
Great stay. Hilton staff are always well trained and accommodating to guests. Practically new hotel in a convenient location near the interstate and a wide choice of restaurants. Will definitely stay again when in the area.
from Nashville, Tennessee
Submitted on 09-06-2016
My daughter and I recently stayed at the Hilton Garden Inn Wolfchase Galleria for three nights while we were in memphis visiting my Mother, who is in Methodist Le Bonheur Hospital. While we were there, we received tragic news that my Mom has terminal cancer. Each staff member at the hotel was so kind to us and worked with us to make sure we were comfortable and well taken care of. It is in a great location, close to the hospital and many restaurants. I have stayed in 5 star hotels all over the w... Read more
from Chicago, Illinois
Submitted on 10-06-2016
My sisters and I stayed here for 4 nights. The location is great. It is near the mall, restaurants, shopping, and Costco. The room was very clean, and the beds were comfortable. So many times when I've stayed in hotels, the pillows and beds are worn out. This one is new and very well maintained. They have a nice work out room, indoor pool, and several outdoor areas to sit in. They offer a full breakfast and dinner each day. The breakfast is $10 per person and very good. The people who work in th... Read more
from Martin, Tennessee
Submitted on 26-06-2016
For the price that I had paid our two rooms were not even on the same floor. There was trash in my room when I arrived. The market there is highly over priced it is 3.50 for a pop tart. The breakfast there even cost, like little things a bagel or cereal. Also when we stayed someone's car was broken into.
from nashville, United States
Submitted on 28-06-2016
only place I will stay yet when working in Memphis, I used to stay at two other hotels but the owner started to let them get run down the furniture was getting worn out too much riffraff in the hallways late at night
from Jackson, Mississippi
Submitted on 29-06-2016
would stay here again in a heartbeat well worth the money....the staff was great and so was the breakfast....rooms were nice and clean and the location is very good.... staff was very professional and I will stay here again
from Little Rock AR, United States
Submitted on 29-06-2016
Facilities were clean, staff friendly. Love the water & coffee available in the lobby. Did not use the bar or restaurant but it was nice to know it was available. Motel situated near lots of shopping and restaurants. Loved our stay and would highly recommend this motel to all visitors to the greater Memphis area.
from Walnut Grove, United States
Submitted on 29-06-2016
Enjoyed my stay. Friendly staff. Room was comfortable. Children enjoyed the pool accommodations. Bad pot hole in pavement/street to hotel. Really needs attention. Loved the location of the hotel. Great shopping stores and eateries right at hand.
from Dallas, Texas
Submitted on 03-07-2016
This is a great little hotel on the outskirts of Memphis! It is located in a new area just east of the city off of I-40 in the Wolfchase neighborhood. The location is clean, safe and within walking distance to some nice restaurants and shops. When we walked into this hotel we immediately felt at peace. It was so bright and airy. The decor and the colors were modern and perky! It instantly lifted our spirits. Adding to this mood, was the gal at the front desk. I wish that I had gotten her name... Read more
from Charlotte, North Carolina
Submitted on 05-07-2016
I stayed here and it was excellent for the price and the service was outstanding this location is below a lot of restaurants and the wolf chase galleria mall in the Cordova TN area and Bartlett TN there
from Cordova, Tennessee
Submitted on 06-07-2016
It was wonderful and I've decided to return for my vacation. Hotel and staff was amazing. Didn't really like having to pay for breakfast but over the stay was great. I'm looking forward to returning for my vacation.
from Mesa, Arizona
Submitted on 09-07-2016
Great place to stay at while in the Memphis area! They entire staff is very friendly and accommodating. The rooms were very clean! Good location. We would stay here again if ever in this area! I would recommend this Hotel.
from Kernersville, United States
Submitted on 11-07-2016
Hotel and rooms were very clean. Hotel staff friendly. Always water in the lobby. Breakfast is a little pricey for just a bagel especially since I am not an all you can eat person for breakfast. That was the only downfall of this hotel.
from Houston, TX, United States
Submitted on 12-07-2016
This hotel offers a family great comfort and amenities. the room was clean & comfy. The food in the cafe was very good and all the staff was very professional and courteous!! The location is great with the following nearby: Cheesecake Factory, Men's Warehouse, Target, I-Hop, Corky's BBQ restaurant, etc. Great spot!!
from Florence, CO
Submitted on 14-07-2016
Comfortable, welcoming, accommodating- all the things we find too rarely in a hotel, and the HGI Wolfchase has them all. The rooms are clean and well-appointed, the services and amenities assure a comfortable and enjoyable stay, and the Team is always happy to meet my needs.
from Evansville, Indiana
Submitted on 16-07-2016
because back door of hotel was unlocked and staff member was made aware of it. When I checked in, hotel clerk was very helpful and quick. When we got to room (201), it was average. Clean and quiet so I was pleased with that. Hallway carpets were not clean and clump of hair was hanging from ceiling tile. (Still wondering how this is possible.) When we were leaving to get a bite to eat, we informed clerk that door was unlocked in the back even though a sign clearly stated that hotel doors ar... Read more
Submitted on 19-07-2016
Stormy weather and road trip caused us to check in late. Staff was friendly and helpful. Room was clean and cool when we entered. Easy Check in and out. No free breakfast but there is a restuarant for meals.
from Carol Stream, Illinois
Submitted on 19-07-2016
I am a little late with this review, but I wanted to make sure that I give credit where credit is due. This hotel is clean, comfortable, welcoming and the staff is accommodating. Upon arrival, my husband and I were very pleased with the look of the hotel and the friendliness of the front desk staff--Derrick Iarussi and Jasmine Smith. The room we originally booked was not available, however there where other things that were more important and consequently they were able to put us on the top f... Read more
from Little Rock, United States
Submitted on 19-07-2016
This hotel was very nice; however, the kitchen could not keep up with demand during breakfast hours. The room was very clean and well decorated. The location was excellent in terms of shopping and dining.
from Kansas City, Missouri
Submitted on 21-07-2016
The front desk is very polite, this is my third stay and they do remember my last name when greeting me. I had a couple of unfortunate situations but they were quick to resolve them with a smile and professionalism.I love their outdoor space with fire pit, descent drink prices, nice breakfast . The rooms are comfortable and quiet. The entire staff at the this Hilton really shows southern hospitality and how to treat their customers. I am glad I changed hotel and ended up at the Hilton.
from York, PA, United States
Submitted on 22-07-2016
We stayed here a year ago when it was new, restaurant for breakfast really struggled. One year later, even worse. I ordered 2 eggs, over medium, home fries, bacon, toast. After a 45 minutes wait and 20 minutes after my wife got her meal, they tried to serve me scrambled, sausage, no toast. We checked out.
Submitted on 04-08-2016
My husband and I stayed at the Hilton Garden Inn for one night. Our room and bathroom definitely had some wear and tear, but it was still very nice. The room was clean. My favorite thing about the room...... I was able to watch Netflix on the TV provided by the hotel. The hotel does not provide a Netflix account for you. You must have your own account. Just make sure you tell the TV not to save your email address and also logout of your Netflix account before checking out of the room. Yo... Read more
from Clinton
Submitted on 06-08-2016
Room was good for our overnight stay. Bed was comfy and staff was nice. Hotel is in a good location which is close to shopping and restaurants. Easy access to hotel away from heavy traffic and lights.
from Memphis, United States
Submitted on 08-08-2016
I stayed 2 nights at this location and I had great service and Great Location. I am a diamond member and the rooms were clean and hotel was close to I40.. food was good and fast, people were friendly and happy to serve you.
from Chicago, Illinois
Submitted on 11-08-2016
Newer hotel, great, friendly service. I woul recommend to anyone. Location is wonderful, near highway, shopping and restaurants. Good access into Memphis as well. We stayed w 4 children, they honored our request for adjoining rooms.
from St Louis, United States
Submitted on 12-08-2016
Although reported several times there was no hot water nor explanation, or even an apology for the few days there. Parking is available only in the rear near dark field. Staff seemed clueless to any issue.
from Gun Barrel City, United States
Submitted on 12-08-2016
Great hotel, friendly staff, very nice room. Breakfast had good choices...had room ready even before check in time as we arrived a little early. Location was convenient without being in the city proper...good restaurants near by.
Submitted on 14-08-2016
I love the HGI brand and this property offers clean rooms and a great staff and good location. Lots of food choices and other things in the area. This was my first time using the digital check-in and the front desk person seemed perplexed about the process. Honestly, I forgot to tell him I had used the online check-in process so he spent several minutes gazing into his system before he realized what was going on. Of course, I'm still standing there! They have a great roomy walk-in shower, my o... Read more
from Richmond, Kentucky
Submitted on 20-08-2016
Pros: Front desk staff is incredible, friendly, and go out of their way for you. The room was clean and comfortable. The location is close to everything, but it is quiet too. The breakfast tastes great and we had, for the most part a pleasant stay. Cons: Let me preface this by saying I hold our men in blue in the highest esteem. I fully support them and their work and think they are under valued as a whole. However, 2 officers were there for breakfast every morning. One waitress seemed partic... Read more
from Birmingham, Alabama
Submitted on 23-08-2016
The staff is awesome here. Very convenient location with several shopping malls & plenty of restaurants to choose from. I will most definitely stay at this property again along with bringing my family & friends.
from Rotonda West, Florida
Submitted on 25-08-2016
Stayed here when visiting my brother. Rooms, food, & service were excellent. Staff were very friendly and helpful. Lots of shopping, restaurants, and other stores nearby. There were 2 family reunions going on during our stay but we encountered no problems with noise. Hilton Garden Inns are our favorite Hilton brand. Thanks for a great stay.
from Bolivar, United States
Submitted on 29-08-2016
This hotel is awesome, very clean, very friendly staff. They had our room set up with all the special requests I had made. If they had in room movies and pay per view it would be perfect!! We had a great time!!
from Clarksville, Tennessee
Submitted on 06-09-2016
Everything that I asked for when booking my hotel via the Hilton app was provided. Also my check in was less than 5 minutes which I greatly appreciated being that I got in with my daughter a little after midnight. The room, the service, the breakfast was a two thumbs up!
from Memphis, Tennessee
Submitted on 06-09-2016
Looks like new hotel... But found mold in shower... Carpets stained / dirty. Failed to clean room and when requested bath towels that gave me bath mats. Next day room was not cleaned again, after a full day out came back and found a "do not disturb " sign on door. Too many excuses...
from Memphis, Tennessee
Submitted on 08-09-2016
Other than the complimentary breakfast items. This a great hotel in a perfect location near shopping and dining. Staff was wonderful and helpful. I will be returning to this property in the future.....
from United States
Submitted on 09-09-2016
Greta rooms, service is hit and miss. Changed here from Marriott and now am switching back in Wolfchase area. Key didn't work 3x, lost my reservation. Nice rooms and location, safe but low level employees.
from Hilliard, United States
Submitted on 11-09-2016
This hotel was centrally located to the businesses I needed to visit. Make sure you check rates if ou are staying multiple nights, as they may change during your stay. Very friendly staff, but poor check in process. Many nearby restaurants and shopping areas. The biggest issue was the humidity in the room. All of thr bed linens felt damp the entire visit due to the humidity.
from Memphis, Tennessee
Submitted on 13-09-2016
This hotel is located just of of I40. Very clean and fresh. Staff were very helpful and polite. Located near my shopping venues and restaurants. Breakfast and dinner is available prices are reasonable. Room service is also available. Little price for a nights stay could be better. Overall great place to stay.
from Nashville, Tennessee
Submitted on 15-09-2016
Great place to stay. Convenient and Clean. Right off of interstate 40. Perfect if you are getting into town from the East late at night. Really friendly staff. TV was nice. I will definitely be staying here again.
from nairobi, KE
Submitted on 16-09-2016
This is a nice hotel across from a new Ikea store. The hotel has nice clean facilities: great room, nice pool and workout area and nice bar/restaurant area. Every staff member we met was extremely friendly and helpful. We'll be back.
from Pataskala, United States
Submitted on 19-09-2016
The hotel was okay the desk staff was not friendly, the restaurant staff was very friendly. the Hampton inn is much better all of the staff are always very friendly and they have a very good free breakfast.
from Little Rock, Arkansas
Submitted on 20-09-2016
Staff was amazing, nearby shopping, and plenty of food choices. I enjoyed the business center and the indoor pool. The infused waters and cookies offered in the lobby were an added bonus. I would recommend this facility.
from McKinney, Texas
Submitted on 21-09-2016
I stay in several hotels all over the world and this is one of very few hotels that I can give it a high end feeling and cleanness. Very friendly staff and understanding. If you are trying to stay in a very clean environment this is one I recommend.
from Jackson, Mississippi
Submitted on 27-09-2016
Everyone was nice and the location was convenient to everything. It was great having the kitchen area. Only problems was that the pool was freezing and we did find a roach in our room. I let it go because I understand that food in a room will draw them in.
from Mississippi Delta
Submitted on 27-09-2016
The stay was nice and the staff was friendly and professional. The location was perfect for our plans too. Shopping and dining choices were really close by which made everything a whole lot easier. Wow!
from Jackson, Mississippi
Submitted on 28-09-2016
We really enjoyed our stay at this property in TN. The hotel was very clean and the staff was very welcoming to my family. My six and eight year old had plenty of room to run around and they really thought it was cool. If they add free breakfast, that would make it very idea, but still not bad.
from Savannah, Tennessee
Submitted on 01-10-2016
Room was great!!!! Only issue I had was there should of been breakfast included for the price we paid. Location was ok not far from interstate. Hotel was very pretty!!!! Pool was a little chill but was also clean
from Jersey City, New Jersey
Submitted on 03-10-2016
Only complaint- there's no ATM in the lobby- or anywhere nearby. Other than that- it's clean, friendly staff and a good breakfast with a lot of options. There's also a lot of eating options in walking distance.
Submitted on 08-10-2016
We stayed at Hilton October 7th. It was nearing midnight when we arrived. When we walked in the lobby smelled wonderful. The staff was so great! They brought a crib to our room for our son. The room was very clean and well kept. There was coffee and Earl Grey tea for the Keurig. The breakfast was great but I think it should be included in the room price. Breakfast was $9.95 per person, but it was worth it. It was cooked fresh to order. They kept coffee, tea, and lemon water in the lobby. Overall... Read more
from Clarksville, Tennessee
Submitted on 09-10-2016
My friend and I stayed just one night and we were there for less than 24 hours but the hotel was very nice. Upon check-in we received complimentary bottled water for being Hilton Honors guests. The lobby area was very bright and spacious. Our room was very clean and comfortable. We didn't use the pool or any other of the amenities but I am sure they are as well kept as all other public areas of the hotel. I would definitely stay here again if I am in the area.
from Herrin, Illinois
Submitted on 11-10-2016
The hotel is very nice. Tastefully decorated. Very clean. Even better was the desk staff. Derrick checked us in and was extremely helpful. We needed a shuttle to Beale St and he was able to arrange the service for us. Breakfast provided for a fee. Lounge at night as well as an outdoor fire pit. They are building an IKEA across the street. Should be open in the next couple of months.
from Gulfport, Mississippi
Submitted on 15-10-2016
This hotel is great! Love the bar, fire pit, pool, and restaurant. I will be staying here again. The staff was great and helpful. I would recommend this hotel to anyone! I also love the afternoon snacks. It gives it a homey feel.
from Morristown, Tennessee
Submitted on 17-10-2016
Staff was attentive an provided us water when we checked in. TV was amazing, bed was good, not perfect but good. The shower was roomy and clean and all the toiletries that you would need were provided. I would certainly stay again! Breakfast was great as well. Cooked to order and waffles. Cereal, fruit etc..
from Moscow, United States
Submitted on 17-10-2016
Hilton Gardens Inn at Wolfchase in Memphis TN is a great location to shopping, I love the lobby and the outside area. Rooms are always clean and the staff is wonderful. Will be back for sure. This hotel is my go to hotel in Memphis.
from Delray Beach, Florida
Submitted on 17-10-2016
My best answer, a must visit for yourself, location by restaurant shops and the main highway to get to you to Mississippi, arkansa and Memphis. plenty to do near the hotel and inside the room service.
from Pennsylvania
Submitted on 19-10-2016
This hotel is tucked back a little back from Germantown parkway next to a huge Ikea that's under construction. I'm pretty sure this is new construction too. Lobby is very attractive for a chain. Lots of light and glass. The room was very good. Only two complaints. One us that apparently there is a free continental breakfast. You have to pay if you order food, but cereal or fruit is free. Another guest told me as I was checking out. The other thing is that the control for the water is str... Read more
from Cincinnati, Ohio, United States
Submitted on 25-10-2016
Rooms were nice, clean and new. Had BBQ chicken tender salad at the bar which was surprisingly good. Breakfast off of the menu was average at best. Staff was friendly and helpful with everything. Overall a decent place to stay.
from Minnesota
Submitted on 26-10-2016
However be prepared for the traffic on I-40. Lots of construction. Hotel is Clean, comfortable with a great breakfast. With made to order Omelets. I didn't have a chance to sample the evening meal. Staff were very accommodating.
from Memphis
Submitted on 30-10-2016
The best stay ever clean hotel and extremely friendly staff!!!! The pool was clean, they had the dopest outside scenery(the fire pit especially) it was quiet for me to be on the first floor! The best stay ever
from Houston, TX
Submitted on 31-10-2016
We needed a hotel in this area, as we were attending a wedding. New, clean, and value for our dollar. Well insulated against noise. Good in-room air quality. Not sure why there was no "Do Not Disturb" sign for our door, but that was really our only complaint. There is construction on the highway if you are leaving this hotel and driving into Memphis. So plan (some extra drive time) accordingly. As Hilton Diamond members, breakfast was included, and we had the option of having a cooked-to-order m... Read more
from Lake Saint Louis, Missouri
Submitted on 04-11-2016
There's a $10 all you can eat breakfast buffet. The selection isn't huge but it looked tasty. I didn't want a large meal so I opted for something bite sized from the pantry. But, their WiFi was really slow. After the first day of waiting and waiting for pages to load, I decided to pay for the upgrade. That did not go well. After an hour on the phone with their tech people, they still couldn't find my computer on the network and I still had slow connectivity. Don't expect to do anything on ... Read more
from Hendersonville, Tennessee
Submitted on 06-11-2016
Lovely accommodations. There for a business meeting. The catering provided for our meeting was just so/so. However, the staff were great and the rooms are very clean and comfortable. Overall a wonderful stay.
from Alexandria, Virginia
Submitted on 06-11-2016
Great accommodations with fantastically friendly staff is why you'll experience at this hotel. The rooms are a good size and comfortable. The restaurant is great for breakfast. No complaints! I recommend it if you need something in the area.
from Madison, Wisconsin
Submitted on 09-11-2016
My daughter & I stayed here for a 4 day get away, the front desk employees were always very polite & helpful (including providing umbrellas when it rained) The breakfasts & coffee every morning was great! Our room was very nice it was close to the elevators on the 4th floor & the noise wasn't to bad. The bed was comfortable as well. The hotel is in walking distance of shopping malls & various restaurants including Joe's Crab Shack which was right next door.
from Madison, Alabama
Submitted on 15-11-2016
Excellent and clean room good breakfast and helpful staff I did not see any problem at the place located in heart of a mall close to every thing and vey convient and easy access to highway I recommend this to everyone
from West Memphis, Arkansas
Submitted on 20-11-2016
Great customer service and excellent housekeeping. The location is wonderful. Its surrounded by restaurants and shopping. Perfect location for a vacation. No issues with crime in this area. I suggest you give them a try.
from South Holland, Illinois
Submitted on 22-11-2016
Roof in bathroom leaking and need better bar and bar staff.Need more variety and friendly staff lobby is boring no good vibe Need to have cleaning crew do a better job cleaning rooms But breakfast staff was a 10
from Nashville, Tennessee
Submitted on 27-11-2016
I always feel like a special guest at this hotel. The hotel staff are very professional. I enjoy being close to the shopping area and easy access to the hotel. The rooms are clean and comfortable. The breakfast is awesome!
from Racine, Wisconsin
Submitted on 28-11-2016
Hilton proved again why they are the best at clean, comfortable and accommodating hotels. I have stayed at other hotels in the Germantown area of Memphis and this location proved to be the best. I'll be choosing Hilton Hotels more often.
from Detroit, Michigan
Submitted on 28-11-2016
Hotel is quite clean and modern. Smart TV was great! Bed was comfortable. Hotel location was central to shopping areas and close to freeways. Desk and breakfast staff were very efficient and nice. Infused water in lobby a nice touch.
from memphis, United States
Submitted on 28-11-2016
This was the worst Hotel stay I have ever had and I stay in Hotels a lot. The first room had a Broken toilet with equipment floating in the bowl and soiled towels on the rack. Second room, dirty bathrooms, no toilet paper and Horrible Beds that was as firm as concrete. No free coffee urn at the front table like most Hiltons.
from Clarksdale, Mississippi
Submitted on 29-11-2016
I was surprised to find another guest was already in the room I was checked in to. That was after lengthy waiting. The receptionist changed the room to another room on different floor. The kids stayed on another floor.
from Livingston, Tennessee
Submitted on 02-12-2016
Everything was excellent. Easy access to shopping and for travel into Memphis. Beds were comfortable and the rooms were very clean. The personnel were extremely sensitive to any needs and were friendly.