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Holiday Inn Express Cleveland Northwest

Chattanooga, TN, US (CHA)

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Based on 222 reviews
Room & Rates

Deluxe room

  • One Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a hair dryer. A direct-dial phone with free local calling is included, along with a desk with ergonomic chair. This room is Non-Smoking.

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Guest Room

Suite king non smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a hair dryer. A direct-dial phone with free local calling is included, along with a desk with ergonomic chair. This room is Non-Smoking.

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Leisure king non smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a hair dryer. A direct-dial phone with free local calling is included, along with a desk with ergonomic chair. This room is Non-Smoking.

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Suite One Queen Bed Accessible

  • One Queen Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a hair dryer. A direct-dial phone with free local calling is included, along with a desk with ergonomic chair. This room is Non-Smoking.

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DELUXE ROOM

KNG EXECUTIVE NONSMOKE

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

TWO QUEEN BEDS NONSMOKE

2 BED SUITE NONSMOKE

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

SUITE DELUXE ACCESSIBLE TUB NONSMOKING

Holiday Inn Express Cleveland Northwest
4355 Holiday Inn Express Way, Cleveland, TN US 37312

Hotel Features.
Recreational amenities include an outdoor pool and a fitness facility. This hotel has a business center and offers a meeting/conference room, audio-visual equipment, and business services. Wireless Internet access (surcharge) is available in public areas and the hotel has a computer station. This Cleveland property has 186 square meters of event space. A bar/lounge is open for drinks. The hotel serves a complimentary buffet breakfast. Guest parking is available for a surcharge. Additional property amenities include tour/ticket assistance, dry cleaning/laundry services, and a safe deposit box at the front desk.

Guestrooms.
88 guestrooms at Holiday Inn Express Cleveland Northwest feature coffee/tea makers and complimentary newspapers. Furnishings include desks and ergonomic chairs. Accommodations include refrigerators and microwaves. Bathrooms feature hair dryers. Wired high-speed and wireless Internet access is complimentary. Guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). 32-inch flat-panel televisions have cable channels. Rooms also include clock radios.

 

 


Based on 222 reviews
from Ohio
Submitted on 10-05-2016
I traveled in May of 2016, just last week, for a conference in the Cleveland, TN area. I chose this hotel because it was one of the few who had a room left for the nights I needed; it was Lee College graduation weekend. The hotel is nicely landscaped, clean at the front entrance/check-in area. The breakfast area looks nice and clean. I did not eat breakfast at all in the hotel for the 4 days I was there, but I did check it out. They do not have as much as some hotels offer in the way of a... Read more
from Pembroke Pines, Florida
Submitted on 15-05-2016
This is a great place to stay. Probably the best hotel option in Cleveland. Rooms were clean, well made up, and had what you would expect from a newer Holiday Inn Express. I was in town for business and enjoyed my stay. Would be my only choice for a future stay.
from Ellijay, Georgia
Submitted on 17-05-2016
We were staying for a conference the room was clean and staff is very friendly and helpful. I did gave a little confusion with my reservation but the manager was very good and resolved the problem for me to my satisfaction. I will definitely be staying there again.
from
Submitted on 23-05-2016
We stayed at the Holiday Inn on our way to drop our daughters at a Leadership Camp at Lee University. Our check in was smooth, our special request for rooms near one another was met, and when we realize we had forgotten something from home, Joe at the front desk was able to take care of our need. We used reward points for our stay, and there was a question about that on the bill, and it was resolved within a moment. We met the gracious and friendly owner at breakfast and he engaged our daught... Read more
from
Submitted on 23-05-2016
We stayed at this hotel on the way to a conference at Lee University. Everyone was super friendly, the room was very comfortable and very big, I loved the bathroom, and I loved the breakfast. I hope to go back sometime to swim in their wonderful pool and use their workout facilities.
from Columbia, SC
Submitted on 23-05-2016
We had a great stay en route to a conference at this comfortable, friendly, clean hotel! Very modern and beautiful for a small town all day. Rooms were very clean and very large. Staff was extremely friendly and helpful. The hotel was situated behind a brand-new longhorn steakhouse, a great place to catch a quick dinner.
from Hamilton, Georgia
Submitted on 13-06-2016
This is a nice place to stay at. This was our second time staying there. The hotel is very updated and very clean. The staff is top notch from the front desk to the house keepers.We went rafting down the Ocoee . It is a short drive to get to the outfitters. It is also a short drive to many nice restaurants . Would highly recommend this hotel.
from Chattanooga, Tennessee
Submitted on 18-06-2016
There were 22 of us and we loved every second of it! The decor was out of this world. The staff left no stone un-turned. We felt welcomed from the time we walked in the hotel. It surrounded by many restaurants and shopping spots and rooms are roomy enough for 4-6 people. The only concern, they was so late in cleaning rooms. After returning to our rooms around 2pm, beds were still unmade, trash not emptied and towels laying around. They said that was practice, but I felt that was unprofess... Read more
from Morristown, Tennessee
Submitted on 22-06-2016
Ok....we have stayed here several times in the past few years. and this time was the most disappointing. I believe in giving honest feedback so that you know what you are truly getting and let me be the first one to say that I like a clean and well kept place to lay my head. Having said that....the hotel is indeed modern and the staff is friendly, we were on the 4th floor BUT, the carpet in the hallways are starting to show wear and tear. They have spots that clearly don't come up with just va... Read more
from Fabriano, Italy
Submitted on 24-06-2016
My visit was required by business reason I didn't prefer this hotel The absence of wood on floor The poor level of cleaning in the room The breakfast only American style Push me to consider it into average And not into upper level
from Nashville, Tennessee
Submitted on 07-07-2016
This hotel is very accessible for families visiting Lee University. It's located just off of I75 in a great location for shopping and dining. The places to dine are just a short drive away, and there's even a Long Horn's Steakhouse in front of the hotel. The staff are very friendly and helpful. The hotel is very clean and the breakfast is delicious. I will definitely be staying here again in the future.
from Austin, Texas
Submitted on 18-07-2016
As a "Spire Elite" member of Holiday Inn, I know what's good and what's bad. This hotel is an awesome place to stay. I was just north of here and the HI there was so poor. This place in Cleveland, TN. is really nice. The pool was wonderful to swim in too. Awesome front desk staff. If you'd only seen what bad looks like... You'll thank yourself when you stay here.
from
Submitted on 21-07-2016
I recently stayed at this property on a work trip. The first room that I was given had a horrible musty odor which prompted me to ask for a different room. The check-in staff quickly got me moved to a different room that didn't smell like mildew and mold. The free breakfast offered was average, but the coffee was horrible! Also, each morning the lobby had Fox News airing loudly, which is not how I want to start my day. Given the price per night, I would not choose to stay at this property again.
from Roanoke, Virginia
Submitted on 30-07-2016
My husband and I were very disappointed with this Holiday Inn Express! We are gold members and expected the hotel to be the same quality as others we enjoy staying in. However, this hotel was not. We were put into a double bed room on the fourth floor upon opening the door we were sick from the mildew smell. A staff member came with frebreeze to try and spray the smell away. It didn't work! They needed to find the problem not cover it up. We were put into another room even though we were told th... Read more
from Mobile
Submitted on 31-07-2016
I like the Holiday Inn Express brand and was pleased with the hotel in Cleveland,TN. Located right off the interstate, the rooms were clean and roomy. The hotel is fairly new and is well kept. Breakfast was the standard HIE fare. I would recommend this property.
from Tennessee
Submitted on 11-08-2016
In Cleveland, TN and looking for an A+ hotel to stay? Look no further than the Holiday Inn Express! I have had the pleasure of staying here on many occasions, brought family and have suggested and sent friends & clients to stay here also. The rooms are spacious, clean and the beds are like sleeping on clouds! My wife has even checked out the tags to see what type of bed is used LOL. The staff? Hands down have always been very accommodating and are awesome. Did I mention the delicious breakfast?M... Read more
from Lebanon, Ohio
Submitted on 12-08-2016
Very clean and the staff was great. They take great pride in their facility. They take your stay to the next level. The owner works on site and makes an effort to ensure everyone is pleased with their stay. I would strongly recommend this hotel, it is new, clean, and well kept. The breakfast is your standard Holiday Inn Express breakfast but the ladies did a great job keeping everything stocked. The breakfast area was large and can easily accommodate large families. Holiday Inn Express hotels... Read more
from Cleveland, TN
Submitted on 17-08-2016
This place is gorgeous! Very different d├ęcor from your typical hotel! I felt like I was in a BIG city! The location is great and very convenient to shopping, restaurants and theaters. I was always a "Hampton Inn girl" until I stayed here!!! NO comparison. The staff is always super friendly and the owner is a fabulous guy as well! I can't say enough great things about the HIE in Cleveland, TN :) I have friends coming to Cleveland soon and guess which hotel I recommended they stay in?! The HIE!
from
Submitted on 23-08-2016
We had to make a emergency stop here. Front desk guys were fun and super nice. Room was super clean. Girl doing breakfast was great. Owner came by at breakfast and thanked us for staying here. Nice touch. Nice view from our room and walking distance to Long horn Steak House. Great place.
from Macomb
Submitted on 23-08-2016
We stayed here heading home from vacation to get some sleep. This is a really nice, updated hotel. The staff was friendly, everything was clean and as an express, it had the free breakfast buffet. And I love that they have coffee and water available 24/7 in the lobby.
from Roanoke, Virginia
Submitted on 11-09-2016
We have visited this Hotel before! It is always clean and fresh. They have a great breakfast in the morning. Check in was quick and easy. I expect it to be easy leaving as well. You could not pick a better place to stay while in Cleveland.
from FL
Submitted on 15-09-2016
Well maintained and clean. Very efficient and friendly staff at the front desk. Exterior and interior are maintained beautifully. The 2 bed suite included a separate seating area with a couch, coffee table, and table and chairs. The room also included a desk, refrigerator, microwave, and Keurig coffee maker. The beds were clean and comfortable. Adequate outlets to plug in electronics. The room was wonderful. The entire hotel was clean. I highly recommend this hotel and will definitely stay he... Read more
from
Submitted on 18-09-2016
I had emailed the hotel in advance with some particular room requests. I received a very nice email from the hotel stating they could meet my needs. When I checked in, I was reminded that they were able to meet my request. The front desk staff were all pleasant and very helpful, both on the phone and in person. The Inn itself is very welcoming and homey. From a fireplace in the lobby, to the big leather sofas in the dining area, it just came across as very inviting and relaxing. The halls ... Read more
from Huntsville
Submitted on 20-09-2016
We were in town for my husband's high school reunion and this was the referred hotel. It was fresh and new. I would highly recommend it. It is also in a great location with new businesses nearby. There is a Longhorn Steakhouse just off the premises.
from Columbus, Ohio
Submitted on 05-10-2016
The management and staff were outstanding! Everyone was very welcoming, outgoing and accommodating. Rooms were large clean and sufficient to all of our needs. Suggest this as the place to Stay in Cleveland TN!!!
from Cleveland, Tennessee
Submitted on 15-10-2016
Our church uses HIE for our speakers. Our recent speaker and his wife rated it at the top of places where stayed. Clean, great staff and awesome breakfast. Well worth booking for business or pleasure and you will not be disappointed.
from Columbus, Ohio
Submitted on 25-10-2016
Cleveland and this hotel are fantastic places to visit/stay, if you are traveling up or down I-75. I have been around the word multiple times, but it is always good to come home to Cleveland. When we visit family nearby we tend to stay at this or one other location (depending on price/time of year). Holiday Inn has a outdoor pool, so my family loves it in the summer. The breakfast bar is always a big hit with my family. The owner (Mr. Hughes) will occasionally welcome the guest at their bre... Read more
from Nashville, Tennessee
Submitted on 28-10-2016
Recently in Cleveland for a wedding and stayed at the Holiday Inn Cleveland Northwest. As an IHG Platinum member I can tell you that this is a well run, clean, and centrally located hotel with a great staff. The room was very clean and comfortable and the complimentary breakfast was outstanding. Great hotel, great stay!
from
Submitted on 05-11-2016
We are in the area quite a bit, and have stayed here in the past and am part of the chain's loyalty program. We are very disappointed at how we were handled today. We left this am at 11 and came back to our room at 4pm to find it completely unmade and unattended to. I saw the cleaner in the hallway before we left so I know they were staffed. The front desk's response was to send up towels. That is unacceptable, we paid for 3 nights and each day we should be fully serviced. That is what we hav... Read more
from Cleveland, Tennessee
Submitted on 05-11-2016
Best facility, beds, location, people, rates, even the breakfast is good. Very clean and excellent staff. Definitely the go to hotel in Cleveland. Best access to restaurants and the mall. I highly recommend this place.
from highland indiana
Submitted on 20-11-2016
The bed at this hotel was so hard it actually hurt to lay on your side or back. I tossed and turned all night. Would not recommend this hotel. It was clean, the staff was friendly, but when you cannot sleep because the bedni4s so hard, it doesnt matter much.
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