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Red Roof PLUS & Suites Chattanooga - Downtown

Chattanooga, TN, US (CHA)

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Based on 139 reviews
This hotel is within close proximity of Ruby Falls and Chattanooga Regional History Museum.
Room & Rates

Double Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, Non Smoking

2 double and 1 sofa bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed, Non Smoking

1 king and 1 sofa bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed, Accessible, Non Smoking

Suite, 1 King Bed with Sofabed, Accessible, Non Smoking

1 king and 1 sofa bed
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, single sofa bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Suite 1 King Bed - Jacuzzi Non-Smoking

Suite 1 King Bed - Jacuzzi Non-Smoking

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed, Non Smoking

Suite, 1 King Bed with Sofabed, Non Smoking

1 king and 1 sofa bed
Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, single sofa bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Double Beds, Non Smoking, Kitchen

Suite, 2 Double Beds, Non Smoking, Kitchen

2 double beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
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Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
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Deluxe 2 Full Beds Non Smoking

Deluxe 2 Full Beds Non Smoking

2 double beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 1 King Bed, Accessible, Non Smoking

Standard Suite, 1 King Bed, Accessible, Non Smoking

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Superior Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
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Red Roof PLUS & Suites Chattanooga - Downtown
2431 Williams St, Chattanooga, TN US 37408

Rooms
Make yourself at home in one of the 51 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

Dining
A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

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Know Before You Go

  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Elevator / Lift
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 139 reviews
from Madisonville, Kentucky
Submitted on 08-04-2016
Had a good stay for the most part. Staff was friendly and helpful. Close enough to things to do and was quiet at night. However, halls were in need of some good cleaning along with the elevator. Pool was very cloudy and needed cleaned around the deck.
from
Submitted on 01-05-2016
Our visit to the RR was ok, but less than we had hoped for. Hotel was clean, breakfast just cereal muffins waffles....small pool. Rooms were clean but pretty noisy. Hotel was full every night. Not a great neighborhood too far from trolley to walk and feel safe at night. Average hotel, might return but we will see.
from
Submitted on 02-05-2016
We went for a short trip for a softball tournament we just wanted something clean and inviting after a long day at the park. It's looks nice from the out side the room are very nice but the hotel is small and the elevator is very slow and nasty we took the stairs most of the time but they where no better it smelt like a pool hall and no fault of the hotel there was a building across the street and the alarm went off all night and when we left that morning It was still going off .. I thought the... Read more
from Memphis, Tennessee
Submitted on 04-05-2016
My wife stopped in Chattanooga for a business meeting on the way to the beach. We like Red Roof Inns because they are always clean, comfortable--and pet friendly. This one was no exception. We had never tried a suite at Red Roof Inn before, and liked the layout and accomodations. The bed was quite comfortable.Lauren and all the staff were friendly and helpful. We would hit this one again when in the area.
from
Submitted on 16-05-2016
Upon entering this "smoke free" room we were greeted with a cloud of cigarette smoke the instant we opened the door and it followed us halfway up to the third floor where we smelled Marijuana! I hope I can still pass my DOT physical and retain my job! There is not any reason this should be named red roof inn plus except for the pool. Bad location, poor quality breakfast, all the staff treated us like hell, very much over priced, the manger spends a lot of time here on trip advisor apologizing fo... Read more
from London, United Kingdom
Submitted on 26-05-2016
We stayed in a red roof before so had no hesitation in staying in this one. First of all the manager and his parents were great and helpful. The rooms were adequate. The bathroom amenities were just shampoo and thin bars of soap. The receptionists were disinterested and unhelpful. But the breakfast were abysmal. Even for a continental breakfast it was a lot to be desired. I think the manager needs to go tinted roof in Quincy to check it out because it's a shame
from Elmwood Park, United States
Submitted on 07-06-2016
Upon check in we weren't asked what payment method we wanted to use. Of course we wanted to pay cash but they already charged the card. We were offered water as a loyalty member which they forgot to give us. The secure door for the hallway leading to the rooms is broken, cannot be locked, or even completely closed. This makes one wonder why they have a "secure" door. The room smelled musty, had dirty bathroom walls, a broken sprinkler head, and dirty stained sheets. We were told it was a slow ni... Read more
from South Carolina
Submitted on 15-06-2016
I thought it would be an acceptable place when I read the reviews as some people are always complaining but this place earned the negatives...I wont go back there. The front is totally uninviting and looks more like they are protecting the clerk from getting robbed. The people staying next door seemed more like they were running a prostitution room. As we left in the morning at 9am we were in the car ready to drive off when a peddler knocked on the drivers window and wanted some cash for food... Read more
from Chattanooga, Tennessee
Submitted on 17-06-2016
The "Hotel" is dirty from the moment you walk in to the check in. The main floor halls were dirty and the drywall was damaged. Our room A/C barely blew cool air. Half of the room was OK, but the other half was hot. The blankets had stains on them. The flooring had hair on it. The headboards had dried drip stains from Lord knows what. The sleeper sofa had scratches/tears on it. The furniture was all beat up. The textured ceiling in the bathroom was peeling and falling off. The exhaust v... Read more
from Clinton, Tennessee
Submitted on 20-06-2016
The Anderson County (Tennessee) Senior Center plans a day trip once a month and a week end trip once a quarter. The trip we took in the second quarter of the year was to Chattanooga. We had originally planned to leave early Friday morning and made reservations for Friday and Saturday night. However, everyone was so anxious to go, we left on Thursday afternoon. We arrived with no reservations for the night but hoped we would not have to sleep in the three vehicles which were transporting 13 s... Read more
from Elizabethton, Tennessee
Submitted on 27-06-2016
The room was very nice, though the Jacuzzi tub was smaller then I expected. Great location. Fairly close to all we did. The breakfast was minimal. Could definitely work on that. Has an indoor pool, but we did not use it. Over all I would stay again.
from Cape Coral, Florida
Submitted on 02-07-2016
Desk clerk at check-in was not friendly at all, despite efforts to engage in conversation. The lobby area looked a little shabby, and the area of town didn't look like the best, not terrible, but not great. The lock on the door from the lobby to the rooms was completely gone, so there was nothing to stop someone from going right past the lobby and into the hallways. Room was clean. Tile on the floor instead of carpet, which I liked -- much cleaner than carpet! Bed was comfortable. Breakfast was ... Read more
from Olathe, Kansas
Submitted on 04-07-2016
Bathroom was gross, bedspread had burn holes in it, sheets smelled like urine. Not clean at all. Elevator acted like it was going to get stuck every time you used it. We stayed on the 3rd floor and it was hot and sticky like a sauna. Paid $150 for the night and it as horrible. I will definitely never stay at these hotels again.
from Seabrook, Texas
Submitted on 05-07-2016
There was no one on duty upon check-in Waited 30+ minutes for a clerk to appear. Large crowd of un supervised children making noise in the pool after hours. The lobby was dirty with leftover breakfast cereal on the floor.
from
Submitted on 12-07-2016
The new girl at the front desk was so polite and friendly, she mentioned that she had only been working there for about a week, but she did very great job at everything and kept a smile on her face the whole time. Great Job
from
Submitted on 18-07-2016
Me and my family stayed for a few days in Chattanooga we are from Florida so we did not know much about the area. The front desk clerk, Lauren, was outstanding at helping us find our way around! With my sense of direction, my husband was impressed with her patience! The room was clean, food was good. We hope to come stay again next year!
from Cheshire, United Kingdom
Submitted on 26-07-2016
Chattanooga was the final stop on our road trip Atlanta-Memphis-Nashville -Gatlinburg-Chattanooga- Atlanta, & as in Gatlinburg we all wished we had longer in Chattanooga, & the Red Roof was ideal for our stay, free parking (plenty of spaces) short drive or taxi to downtown & in an ideal location for visiting local attractions , firstly all the staff we spoke to were super friendly & really helpful with booking taxis , recommending local restaurants/bars etc, they went the extra mile to make us w... Read more
from
Submitted on 30-07-2016
While the staff was friendly and helpful I expected more for what I payed. My family of four stayed for two nights and the breakfast seemed like kind of an afterthought. The room had a mild odor, the window was left open and it was hard to close. My son spilled some water on the floor and while wiping it up we found huge amounts of hair all over the floor. But it is in a nice location since we were touring Ruby Falls and the rest of lookout mountain.
from
Submitted on 05-08-2016
We had a pretty bad experience with this hotel. First room was warm and damp turned the a/c on and nothing happened. Secondly we were on the bottom floor and the window had no lock. So we asked to be moved to a different room. The second room was cleaner well put together and more up dated. We were satisfied until we went in the bathroom and a wad of hair was stuck on shower wall.
from Mississippi, U.S.
Submitted on 11-08-2016
The hotel seems to be a bit older or maybe it just hasn't been maintained. The ceiling was peeling and the drapes were falling down. There is no air conditioning in the hallways. There were people yelling at each other in the parking lot and panhandlers nearby. On a positive note - the staff was extremely helpful and friendly, the cost is reasonable, and it is conveniently located to downtown.
from
Submitted on 18-08-2016
My stay at this location was good because of Gary Johnson at the front desk. He was very helpful and knowledgeable about local attractions. We got lost on the way into Chattanooga so we called the hotel and Gary gave us incredible directions
from Saint Louis, Missouri
Submitted on 26-08-2016
I stayed here for one night only and it was the most disgusting hotel room I ever stayed in. The sheets had been visibly soiled. The paint on the ceiling of the shower was peeling. It was obvious the had not been dusted in years based off of the layer of dust on every surface. Following my stay, I noticed that my skin was breaking out, so I am not sure if they washed the sheets before I slept in them. Saying that last sentence grosses me out even more now that I know the stains were not set in... Read more
from Chicago, Illinois
Submitted on 19-09-2016
arrived after 11 pm tired after 500+ miles thru 3 heavy thunderstorms to get here, Gary's help at front desk, helping me correct reservation error I made and getting me in room. where I could recuperate for next leg of journey. This red roof+ is different, they have suites, swimming pool, and breakfast! Definitely a positive experience and again, my thanks to Gary at front desk for his help above and beyond
from
Submitted on 19-09-2016
I had a great stay at red roof. The room I had was on the third floor it was nice and cool when I walked in. Great !! Every thing about the room was good the bed so comfortable. Robert the man at the front desk was great came and brought towels at our request. I would stay again upon my return to Chattanooga!
from
Submitted on 19-09-2016
Was their with my Family we found this hotel my wife called and made Reservation was really wonderful experience,. We experienced best customer service, All employee was really nice and helpful GM was nice to stopped and talk to us & gave our kids some candy. Nice and Perfect rooms Kids Enjoyed pool and love those free snack box in room. It was nice Location as it was in middle of all Attraction in Chattanooga Just not in Middle of Downtown but its Really Good Price compare to other motel in mid... Read more
from England
Submitted on 19-09-2016
The ice machine was not working ,the floor was dirty especially along the edge of carpet which was wet as air con was leaking .Needs a real makeover .Didn't see anyone in the pool as great chunks of the paint on the pool floor was missing . Generally would not recommend this place glad it was only one night. You get what you pay for .
from
Submitted on 20-09-2016
We had a great time in Chattanooga. Red Roof + was a great place to stay!! The room was up to date clean the pool looked refreshing but did not have a chance to get in. Annie at the front desk great. Made sure we had every thing before we went to our room. We stayed two days the customer service was great. Would definitely stay here again upon our return!!
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