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Microtel Inn by Wyndham Chattanooga/Near Hamilton Place

Chattanooga, TN, US (CHA)

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Based on 863 reviews
This hotel is within the region of Georgia Winery and University of Tennessee at Chattanooga.
Room & Rates
Room, Accessible

Room, Accessible

2 Queen Beds
183 sq feet (17 sq meters)

Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Microwave (on request) and refrigerator (on request)
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, desk, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
183 sq feet (17 sq meters)

Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Microwave (on request) and refrigerator (on request)
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, desk, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

2 Queen Beds
269 sq feet (25 sq meters)

Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Microwave (on request) and refrigerator (on request)
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

2 Queen Beds
264 sq feet (25 sq meters)

Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Microwave (on request) and refrigerator (on request)
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, desk, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed, Smoking

Standard Room, 1 Queen Bed, Smoking

1 Queen Bed
183 sq feet (17 sq meters)

Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Microwave (on request) and refrigerator (on request)
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, desk, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Smoking

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds
269 sq feet (25 sq meters)

Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Microwave (on request) and refrigerator (on request)
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, desk, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Microtel Inn by Wyndham Chattanooga/Near Hamilton Place
7014 Mccutcheon Rd, Chattanooga, TN US 37421

Rooms
Make yourself at home in one of the 100 air-conditioned guestrooms. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks, housekeeping is provided daily, and microwaves can be requested.

Dining
A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Express Check-Out
  • Free Breakfast
  • Free Local Calls
  • Multilingual Staff
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 863 reviews
from Adairsville, Georgia
Submitted on 18-05-2016
I like microtels , but i have stayed at better ones . The property is always fine , the people make or break the experience . The young man at the front desk Greets me when I arrived last night with a big " WHATS UP " " How You doin " strange but ok that's fine . The housekeeping knocked on my door 3 separate times before 9:30am after I told the first one I was leaving right at check out which is 11am . Never have been much on reviews but companies are getting worse and worse so hear I am . Mayb... Read more
from Rye, United Kingdom
Submitted on 20-05-2016
Luckily only booked in for one night,the reception staff were pleasant,shame we couldn't say the same about everything else. Carpets all heavily soiled,ground floor room very claustrophobic and cramped. Our toilet seat did not fit,the bath looked grubby. Bedding was clean,we only slept and showered then checked out as breakfast area very small and full. The general feel of the hotel did nothing to make us want to eat there. Glad it was only one night.
from Dallas/Ft. Worth
Submitted on 23-05-2016
We have stayed here in the past, but it's beginning to show wear and tear. Although the paint was newly done, the room was showing age. The toilet "ran" and it was necessary to remove the top to stop it. The bathroom door was difficult to close. No pen or paper--which I needed.
from Atlanta, Georgia
Submitted on 24-05-2016
When I first arrived there was no one at the front desk and I waited for assistance for over 10 minutes. There was hair inside the sheets... In addition to that I was bit by something. The stay was fine thin
from Tampa, Florida
Submitted on 25-05-2016
Everything was good. Only problem was house keeping didn't leave tissue. Called front desk. Received tissue in about 5 minutes.
from Decatur
Submitted on 02-06-2016
I was in Chattanooga a couple nights on vacation and enjoyed my basic and comfortable stay, nice room and what you expect for Microtel. Nothing fancy, nothing bad. Very cordial staff.
from Allegan, Michigan
Submitted on 02-06-2016
The price was right and location good as a stop over on a long trip. The staff was pleasant. The carpet in the hallway was very dated and stained plus there was a broken tile on the bathroom floor. Otherwise the room was clean and comfortable.
from Bristol, Wisconsin
Submitted on 05-06-2016
Not too much to complain about here. Overall the property was clean and great for a quick stay on the way to Nashville. Comfortable bed, well maintained and great price. Parking was scarce the night we were there.
from Nashville, Tennessee
Submitted on 06-06-2016
I booked a room for 2 people and asked for 2 beds . They refused to give us 2 beds . I will never stay at another Wyndham property again , they could care less about their customers !! Stay somewhere that values their guests And takes care of their needs instead of not helping them
from Ellisville, Mississippi
Submitted on 07-06-2016
The website was absolutely misleading. The hotel was very unclean. My youngest son was playing on the floor and broke out in a rash, so that was an unexpected doctor's visit. No one came to clean the room the whole time we were there.
from Chattanooga, Tennessee
Submitted on 07-06-2016
I would suggest finding another hotel especially if you need 2 beds and are checking in late at night. Our family of 4 checked in and they informed us they sold our room. Even though I called a few days before making sure the room with 2 beds were confined and we would be in late. We were left with one double bed for four people! The clerk could do nothing to help us. No manager on site that evening or the next day. We will not be staying here again and will tell others the same - pick another... Read more
from Omaha, Nebraska
Submitted on 11-06-2016
The rooms and hallway carpets had stains all over the place. The room smelt like smoke even though it was non smoking.
from Alliance, Ohio
Submitted on 11-06-2016
Absolutely, positively the worst Microtel in the chain. Smelly, Dirty, Stinky, Rips and SPOTS in the hallway rugs.. The rooms smell like smoke even in a non smoking room. The linens smell like smoke. The best part FREE PARKING> Never, ever will I grace a Microtel again. Spend some money and FIX IT UP corporate america............
from Paris, Tennessee
Submitted on 11-06-2016
We stayed at this hotel because it was part of a vacation package. The carpet in the corridors was filthy. The coils on the hair dryer turned red and began to smoke when it was turned on. The maid apparently pulled the last tissue out of the box, fanned it out, and stuck in back into the empty box. The floor of the shower was dirty (we did not use it). During breakfast, the maid/server was attempting to put food out while holding a cell phone between her ear and shoulder, and she was talking ... Read more
from Chattanooga, Tennessee
Submitted on 14-06-2016
I had booked the room two months in advance but when we arrived they had given my room away. I had to raise hell just to get another room. The person working behind the desk was wearing his pants so low in his hips that you could see his underwear. In the lobby there were always very strange and unsavory characters "hanging out". Weird. The carpet in the hallways was badly worn and had holes in it. The room smelled. Not enough towels plus the towels were so small they would not wrap arou... Read more
from Smyrna, Tennessee
Submitted on 24-06-2016
The hotel was clean and quiet. The only thing I would change is better breakfast selection and coffee in the rooms!
from Carnesville, Georgia
Submitted on 28-06-2016
We did not enjoy our stay at this hotel. The hotel is very out dated! First our room was hot. (They did put in a new unit that was much better!). Secondly we had to ask everyday for extra towels and washcloths because they never left enough for 3 people. Thirdly the breakfast was terrible. All they offered was waffles and pastries or cereal. No protein of any kind. Very small breakfast area. And lastly I have never stayed in a hotel that offered no counter space in the bathroom. Only a l... Read more
from Blue Ridge, Georgia
Submitted on 28-06-2016
New building, very clean, quiet for location. I have stayed in a lot of Motels in my life and this was a nice place for reasonable rate, something hard to find close in to downtown.
from Atlanta, Georgia
Submitted on 28-06-2016
Great customer service. Guests were noisy but eventually calm down. Beds and room was comfortable. I rated the sleep quality poor because the guests were very loud for most of the night.
from chattanooga, United States
Submitted on 28-06-2016
Had a cousin in town that stayed there, the rooms were clean and nice for the rate. The hallway carpet was in need of cleaning but overall it was worth the price she paid. She felt safe although the there were a lot of works there, they were all friendly.
from Orlando, Florida
Submitted on 04-07-2016
For the price, it was a decent place to stay. Room was decent and clean. Only had some minor concerns: The staff had some murder show on the lobby tv when my family arrived and kept watching it. They left windows open in the stairwells until we asked them twice to shut them. Most of the breakfast tables were sticky from syrup, but they had a waffle maker! Not a lot of parking since there are so many hotels together.
from Coffeeville, Alabama
Submitted on 05-07-2016
I have never in my life had bedbugs until waking up in this motel. I've heard horror stories about them but never had them until now. I didn't feel like the bathroom was very sanitized either.
from Goodspring, Tennessee
Submitted on 05-07-2016
We prebooked rooms for our ball team where one mother called in and set aside rooms and then each parent called in thereafter to reserve the rooms in their own names with their own credit cards. Not only did Microtel charge the rooms to the parent's card that called these in, but when not all the rooms could be charged to the one card, they cancelled the rooms and our parents lost the rooms. It wasn't discovered until the next day that the rooms had not been charged to each parent so we had to r... Read more
from Atlanta, Georgia
Submitted on 07-07-2016
It was ot bad experience . But at the time of booking baby crib was promised which was never provided. This caused lot of trouble.
from Miami, Florida
Submitted on 08-07-2016
Stayed one night as I was just passing through. Hotel is within walking distance to many restaurants and a short drive to many more. Upon entering the room it smelled musty/moldy, on one of the beds the sheets smelled clean but had a stain. The bathroom door would stick on the floor as if the floor was uneven. But it was quiet, giving us a good nights sleep.
from Fleetwood, United Kingdom
Submitted on 09-07-2016
Staff very helpful, couldn't fault them. Disappointed with Inn, no pool which was definitely needed in summer, and no facilities for guest laundry. The air con left a lot to be desired, so loud kept us awake at night and if turned off then too hot in room. Compared to Microtel in Pidgeon Forge, was disappointed.
from Atlanta
Submitted on 09-07-2016
clean friendly staff breakfast good great location. disappointed did not have a pool or exercise facilty
from Chattanooga
Submitted on 10-07-2016
Even though this is a budget hotel we have stayed here twice now.The rooms are clean,the staff friendly,felt secure with the security cameras inside and out.relatively quiet considering they were completely booked last night.We stayed two nights for what we would have paid for one night at other hotels.it is in a convenient location.good place for families on a budget. I recommend this as a good photo stay while in Chattanooga
from Sparta, Tennessee
Submitted on 12-07-2016
Not a "bad" hotel, just extremely basic. Like other reviews hallway carpet GROSS. The room which they have the "breakfast" is EXTREMELY small. Only true concern I had was not being able to tell who was an actual employee and who wasn't. If you need to lay your head to sleep, it works. Oh and housekeeping has issues putting towels in the rooms. Stayed 3 night and 2 of the night we had to go to the front desk to get them.
from Austin, Texas
Submitted on 13-07-2016
I've stayed in Microtel hotels previously and always had a good experience for the price so I assumed it would be so again. When I arrived I waited while the desk clerk checked in a couple and their two young children for a two week stay at $600. When I was given my room on the third floor. I was surprised to find no lighting in the hallway . I couldn't even see the number on the door and had to be escorted by a staff member. When I got in the room the mattress sagged six inches when I sat down ... Read more
from San Diego, California
Submitted on 14-07-2016
Carpet on first floor was filthy. However the room was clean. Whew. Toilet had a very slow flush. Plenty of towels. Customer service was very good.
from Bay
Submitted on 18-07-2016
We were on our way to Townsend on a motorcycle trip but ran out of daylight. Stopped here and resumed the trip the following morning. It's kind of nestled in the middle of several motels and was a little difficult to find using the phone Gps .. The price wS right .. The room was small but plenty big for us to sleep.. Nice staff clean room we enjoyed the brief stay..
from
Submitted on 18-07-2016
This will be a lengthy review so if you don't want to read the whole review, here's a summary. First room was bad, very very bad. Second room was great. Staff us superb. This is a economy hotel. The carpets in the halls are stained and worn. The breakfast is cereal, waffles, bagels, toast and mini muffins, coffee, juice and teas. Breakfast area was clean and well stocked. The towels are small and rough. If you want or need more than this. You need to upgrade to a better hotel. The first ro... Read more
from Chattanooga, Tennessee
Submitted on 19-07-2016
The room was clean. Aside from the waffle left in the microwave and... There had been a water main break that day and no water was available. We were given our room and the previous occupant had been unable to flush. This was missed by housekeeping also. That was a BIG surprise. No joke. Other than that staff was pleasant and stay was fine. I did not complain because I can throw a waffle in the trash and flush a toilet but a more thourough once over might prevent the next guest from being offend... Read more
from Titusville, Florida
Submitted on 21-07-2016
Our first (no smoking) room smelled of heavy smoke. The carpets in the hallways were extremely dirty. The girl at the desk switched our room and it was great ! After we complained, she personally inspected the room before we switched to make sure that it would be acceptable.
from Kaiserslautern, Germany
Submitted on 22-07-2016
This hotel had very sweet staff but was not that wonderful.. Even with 20% discount it was still 60ish dollars. It was very rundown.
from Oakland
Submitted on 25-07-2016
Nice little low cost facility. Rooms small but sufficient. Bed comfy. Check-in slow. Several times, I observed clerk leave guests, mid-check-in, to go answer phone and have full conversation [no "May I place you on hold?"]. When a problem arose with my reservation, the front desk clerk was not helpful, showed no concern, offered no solutions, never once even smiled. Breakfast: starch; little or no real food. Personnel wore no name tags nor uniforms. I was a little concerned about maintenanc... Read more
from
Submitted on 25-07-2016
Nice and comfortable, Me and my family would stay here again, this is a convenient location and has restaurants nearby for you and your familys convenience. There are no perfect rooms out there so I won't say this one is perfect either.
from Lexington, Kentucky
Submitted on 26-07-2016
All carpets were more than dirty. Appeared to be where oil changes on cars were being done. Even non carpet areas were not cleaned. Very much a surprise!
from Bluefield, West Virginia
Submitted on 31-07-2016
The desk clerk was very friendly upon check in. Our room was on the second floor, the whole floor smelled like smoke and the hallway carpet was nasty. We had a nonsmoking room, but the smell from the hallway was in the room as well. The room also had a musty smell. The beds were fine, the linens were ok as well. We didn't have a coffee pot or coffee in our room. That's always the first thing I want when I get up in the morning. The air conditioner wasn't the greatest either. This is a bu... Read more
from Knoxville, Tennessee
Submitted on 02-08-2016
Overall average room. Noticeable mold in the bathroom above the shower and a few other places.
from Chicago, Illinois
Submitted on 02-08-2016
the room ws nice and everything was good but the carpet in the hallway were very dirty and and really needed to be clean they were bad and the clerk at the desk was very unf irendly when we got there she said our room wzs canceled and made nothing about it first she said i did not confirm when i showed hefr hte confrimation she then s aid the credit card cancel and we would know they would not so here i thought i had no room and then when we aske... Read more
from Phenix City, Alabama
Submitted on 02-08-2016
Not good. They are renovating and we were not informed when the reservation was made. Front desk staff was not friendly. I had a double room and the housekeeping lady moved my items around without my approval. I left things on the bed and it was all moved, I didn't want them moved and I told them cleaning wasn't needed only towels replaced and trash taken out.
from Gulfport
Submitted on 06-08-2016
Property is nice. Room was ok for the price. Evening attendant was nice but clueless. Our non smoking room stunk of weed. We checked in late at night so obviously the house keepers are getting high.
from Alabama Mountain Lakes, Alabama
Submitted on 07-08-2016
Room had long black hair all over the bath room when we arrived. There was a wet spot on the carpet that appeared to be coming from air conditioner. The room smelled like mildew.
from Cherokee
Submitted on 07-08-2016
Pro: the exhaust fan was ganging out of ceiling The adjoining door wouldn't open. Stains on sheet. Cons the outside looked great. It was nice and quiet, the staff was great and helpful. Another con the carpets were dirty.
from Rogersville, Alabama
Submitted on 07-08-2016
No pool, very small room, plus charged my credit card with extra charge The only good thing glad I didn't use ask my points for this room. It was just very very disappointing for our anniversary weekend.
from Huntsville, United States
Submitted on 09-08-2016
I have stayed at this property before so I knew what to expect. I can deal with the dated rooms. The rooms are also fairly clean. The breakfast was average. The staff was friendly enough but there is obviously an issue with the front desk. At check in I paid cash. When I asked for a cash receipt I was told "we don't do that". I asked the desk agent what would happen if my card was charged as well to be told I would have to take it up with my bank. Really? How am I to prove I paid cash with no re... Read more
from
Submitted on 09-08-2016
I stayed here after stopping in town to watch a Lookouts game and it was fine. I'd stay here again. Not a whole lot more I can say. There was everything you needed and nothing you didn't. It is a budget motel so the towels aren't the softest. It was a quiet place to sleep and did the job.
from Memphis, Tennessee
Submitted on 09-08-2016
the hotel workers need to change the bed sheets everyday for odor from other people that use those rooms and our room were one of them so we were not happy with our stay will not use them again thankyou
from Chattanooga, Tennessee
Submitted on 13-08-2016
Well let's see first they had canceled my reservation then at 9:30 in the morning house keeping came barging in my room. Then had them come back 4 times even after I told them I had a late check-out at noon. Then they were very rude to me asking when I was leaving.
from Cincinnati, Ohio
Submitted on 14-08-2016
Room was very small & had an unclean smell. It had a small desk & chair with a microwave sitting on it. There was not room to put a computer if that is why the desk was there. I thought it it smelled like dirty feet. Hotel was tucked back behind everything. We were expecting it to be right off the highway.
from Nashville, Tennessee, United States
Submitted on 14-08-2016
I really enjoyed my brief stay here (1 night). The staff was very friendly and helpful,this is huge for me! I really enjoyed the fact that the room was a little smaller, very cozy, perfect for one or two people! Close to plenty of places to eat, great location.
from Springfield, Virginia
Submitted on 14-08-2016
In spite of the fact that the room said non-smoking, it smelled much like an old ash tray. The room was clean and the bed suitable for sleeping. The room overall was small as was the bathroom. As the only requirement was a place to sleep it met the minimum requirement. The desk clerk was friendly, helpful and knowledgeable. He was the only person representing the hotel we interacted with and was a pleasant person. I would say he represented the motel well. Other than the smoke odor it met ... Read more
from Gary, Indiana
Submitted on 01-09-2016
I guess you get what you pay for. Won't ever go back. Fire alarm went off for 30 min at 4 am and it was not nice. Room smelled like everything had been soaked in a chemical cleaner just before. Was overwhelming. Stains and ripped up carpet. Please trust me, not worth it
from
Submitted on 01-09-2016
this would be a good hotel if you were just looking to stay overnight definitely anything longer than one would completely scar you for life. the maids are constantly blaring their music while straightening up the room and talking in a totally unprofessional manner while maintenance is selling drugs and leaving behind marijuana in the elevators.very nasty place to stay you can tell just by walking through the hallways of the stains and damage throughout the place I stayed for a total of 3 days a... Read more
from
Submitted on 02-09-2016
Employees are rude the carpet is gross. Condom was laying in the hallway. Employee raised his voice with me in the hallway because I asked him to give me 2 minutes to get out of the room at checkout. No TV remote
from Birmingham, Alabama
Submitted on 02-09-2016
Stayed here for one short night as we drove through Chattanooga. The property is extremely run down and the carpets are nasty. The bathroom and bed were clean but the furniture was falling apart and even the remote was missing the battery cover. This place is gross.
from Chattanooga, Tennessee
Submitted on 02-09-2016
It's ok needs some tlc. Needs some better housekeeping. Very nasty carpets in hallway. Needs some more detail to cleaning.
from Commerce, Georgia
Submitted on 05-09-2016
We arrived around 2 am to a clean lobby. The attendant was nice and efficient. We were assigned a room on the 2nd or 3rd floor. When we stepped out of the elevator, there was trash all over the floor in the hall. The carpet looked like it had never been cleaned with huge mysterious dark spots. We were tired, though, so we went into the room. Again, the carpet was terrible. It appeared no one has vacuumed in quite some time. The toilet wouldn't flush. The bathtub had black footprints in it and bl... Read more
from Belpre, Ohio
Submitted on 06-09-2016
This hotel and experience was horrible. If I could only post pictures I would help others in not having to go through what we did. Such horrible mold is unacceptable
from LaGrange, Georgia
Submitted on 10-09-2016
We stayed here for a week about three years ago. Then it was clean. It smelled fresh and the rooms smelled nice. We we so disappointed this trip. We stayed one night and could not wait to get out of there. The room smelled of steal cigarette smoke and had burn marks everywhere. We were in a smoke free room. The carpet was sticky. The bathroom floor was sticky. The hallway carpet was deplorable. I gave this a one rating of one because the staff was so nice and friendly.
from Gatlinburg
Submitted on 11-09-2016
The carpet in the hallways was disgusting. when we got to our room, it smelled musty. The faucet handle was laying to the side of the faucet. We were barely able to turn the water on and off. I left my t-shirt in the bathroom when we left. I called back to ask them to mail it to me and no one turned it in. I was very disappointed in our stay. We travel a lot for business and I can honestly say I will think twice before staying in a Microtel again.
from Oxford, Mississippi
Submitted on 11-09-2016
I purchased 2 rooms. My allergies flared as soon as I opened the doors! The smell is horrible. The carpet is a mess! There are 5 fitted sheets on the beds ( sign of bed bugs) I itched the entire stay! The toilet was stopped up with a plunger on the side in one room and the toilet in the other room flushed VERY SLOWLY! The rooms remained hot and stuffy even after adjusting the air! No iron or ironing board! Tubs were FILTHY! Carpet in hallways were very dirty and damp! Have to slide room key serv... Read more
from Gatlinburg, Tennessee
Submitted on 11-09-2016
This is hotel is really bad shape. The carpet in the lobby and hallways are disgusting. We got to our room and their was a strong musty, mold smell. The faucet in the bathroom was laying on the counter. The mattress was extremely uncomfortable. We will not be staying here again.
from Louisville, Kentucky
Submitted on 12-09-2016
Stayed four days in this place. Partner performing at local comedy club, and this is where they put him. Minimal, no food, no pool, nothing to do. Thank the gods for the nearby CITY CAFE DINER, in the Best Western, which was delicious. Sink handle came off in my hand when we first arrived. I reported it to ofc immediately, had to go down there as they don't answer room phones, you must use your cell and call the hotel to get anyone to answer. Told em what happened so we wouldn't be charged for ... Read more
from Hanson, Kentucky
Submitted on 13-09-2016
The front desk personnel was very friendly and helpful. The beds were very comfortable, and the rooms were quiet and dark with curtains closed which made for great sleep. Breakfast was very good. The location was great. We were roughly 10 or 15 minutes from everything. The only two problems I have with this hotel is the carpet in the halls is very worn with holes in places there is a musty smell. The smell is really bad in the closed up rooms but thankfully after the first couple of seconds you ... Read more
from Lansing
Submitted on 15-09-2016
Dirty! Carpets on the entire second floor were badly stained the grime was awful. The air conditioner had an inch if dust on the grill. The sinks and bath tub drained very slowly (30 mins). The lobby and breakfast area are clean. I the staff was helpful and service oriented. It was just the dirt and grime on the second floor and room that were unacceptable. That area looked like it hadn't been cleaned in a very very long time.
from Chuckey, Tennessee
Submitted on 18-09-2016
The shower spray was the best part. But there was black mold over the shower. The bed was comfortable, but there was only a sheet for covers. There was no iron, no pool, no hot tub. The TV and the window seat was good. There was no extra space. Every space was full of something. The maid's carts were on one side of the hall and the maids were blocking traffic on the other side of the cart. There were holes in the hallway wall. The hallway carpet was worn thru and needed replacing. Since... Read more
from Danville, Indiana
Submitted on 19-09-2016
Front desk staff was friendly and quick to check us in but the room was dirty there was what I'm hoping was juice stains in the fridge and on the bathroom floor. We were there for 2 nights and were never given new towels or our garbage emptied. Also for some reason our keys were turned off.
from Glencoe, Alabama
Submitted on 19-09-2016
The handicap room was very outdated. The window seat had dried paint on cushion. Roaches were great as greeters in the lobby. The second floor carpet was vacuumed and I stepped from the carpet to the elevator and almost fell. NO WET FLOOR SIGNS! Until the over night crew got there. The hotel is dirty everywhere. Wesley (if he is in charge) needs to find a new job. I've stayed in five Microelectronics Hotels this was the worst, when I needed it to be the cleanest and nicest. My daughter had surge... Read more
from Charlotte, North Carolina
Submitted on 20-09-2016
I reserved to rooms one double and one single room. When I got there the hotel only had double rooms. My room the air was on and set to 60 and the unit would not turn off or temperature would change. The other room had a wet carpet smell. I was put in 2 different rooms the second room was fine but the room they put me in the toilet would not flush. I let the front desk know as i left the property.The night after being out of the room all day and coming back to the hotel the room was not cleaned ... Read more
from Battle Creek, Michigan
Submitted on 20-09-2016
While the price was right for the room, I guess we got what we paid for. The room smelled like they were trying to cover over bad orders. It may have been the smell of cat urine. With my complaint stated I should says the staff was very kind and helpful at every request. The complimentary breakfast was okay, our stay was for 2 nights and we skipped the free breakfast the second day.
from Toronto
Submitted on 23-09-2016
Hidden away even the GPS couldn't find it. Hotel provides the same level of amenities as other newer Microtel properties but although some refurbishing has been done and the rooms are OK, rusty bathroom hinges and traces of mold could have been fixed with basic maintenance. Not replacing the worn out carpet in the hallway was a false economy. A little more attention to detail and way better signage to the property are needed. This Microtel fan was disappointed.
from Charles Town, West Virginia
Submitted on 25-09-2016
The motel was a little hard to find originally but the hotel and especially the staff were wonderful. We were there for several days and had no issues. We forgot something when we left and the motel mailed it to us (not charge). Can ask for anything better than that. Thanks for a great stay.
from Manchester, Tennessee
Submitted on 25-09-2016
I needed a room quick & only for one night. I booked this room for the price only. I guess overall it was what I paid for. But I won't penny pinch again. I didn't feel safe at all. The road was closed at both ends by the city doing work. It took forever to figure out how to get to the hotel. I tried calling but didn't get an answer then saw the front desk guy was outside smoking when we pulled up. The building was back behind 2 other more reputable chains. The parking lot was very dark. The elev... Read more
from Jackson, Mississippi
Submitted on 27-09-2016
The front desk staff was great. however the client lateness of my room was not up to par. I was really only am I wrong for a few hours and I was traveling along for a wedding so it was not a big deal to me because all I wanted to do is get a little rest but the room was not clean.
from Winter Park, Florida
Submitted on 27-09-2016
The hotel was in poor condition. The carpet was dirty in the room and a large space was between the wall and entrance door.. Ko
from Chattanooga, Tennessee
Submitted on 27-09-2016
I stay here all the time and the prices can run from $47 plus tax to $92 plus tax this is ridiculous....the prices change constantly and the rooms are not always very clean....I think they charge what they want too
from Cleveland, Tennessee
Submitted on 28-09-2016
My only problem was that I stayed in a smoking room. The bed only had a blanket, no bed spread and it had several cigarette burns in it.
from
Submitted on 06-10-2016
My fiancé and I always stay at a Microtel wherever we travel, and this was the nicest one we've ever stayed in. The front desk clerks were always kind and understanding when we needed something, and when we decided to stay an extra night, they made sure to book us a room even though they were absolutely swamped because of a softball tournament. The room was the perfect size for us, and the shower was clean, and we enjoyed our stay so much that we plan to stay at this hotel every time we're in t... Read more
from Chattanooga, Tennessee
Submitted on 07-10-2016
The staff was nice, but I would rather deal with rude staff and have a clean room. I pay for the room. The only thing clean in this room was the sheets. The floor had not been vacuumed in I dont know how long. There was stuff on the counters, nightstands. Very disappointed.
from Holiday, Florida
Submitted on 08-10-2016
This was the 4th time we stayed at this hotel and everyone is nice, the hotel is clean and quiet and affordable. Has it been recently updated like some hotels? No... but it is still nice. When you are wanting an affordable place to stay that is clean and in a safe area, this hotel meets your expectations. We would definitely stay here again and I would recommend it to anyone.
from Jackson, Tennessee
Submitted on 09-10-2016
We traveled with 3 children. The floor in our room was so gross that we could tell it was not cleaned before our stay. The shower has someone else's hair in the bottom. I had to lay a hand towel in the bottom of the shower just so I could feel clean. All of these issues made us feel so gross in our bed that night. I was very disappointed with this being a Wyndham property. Inexpensive does not have to equate to dirty!
from Oshkosh, Wisconsin
Submitted on 11-10-2016
The whole stay was a disappointment. It started when we were trying to reschedule. We were on our way to Florida and with the hurricane wanted to push it back 2 days and they wouldn't allow it. I also had requested a crib, which wasn't available at check in. There wasn't a pool which was disappointing because we were told there was. It was also a non smoking room and it smelled awful of smoke. There were burn holes in the bedding and an ash tray in the room. Awful experience . As Wyndham owne... Read more
from Yorkville, Illinois
Submitted on 12-10-2016
We checked in and found our room dirty. Beds were made and shower curtain tucked away as if it had been cleaned, but it was plain to see that it hadn't been cleaned. The carpet had not been vacuumed, which mattered because we had a nine month-old baby who would be crawling around. The bathroom was dirty -- the toilet had a mess on the seat and the floor was gross and kind of slimy feeling. We saw scraps of trash and pubic hair on the floor behind the bathroom door. When we went to the desk to in... Read more
from Orlando, Florida
Submitted on 13-10-2016
We had been on the road for what seemed like forever and were finally heading home. Arriving at your hotel after midnight and having had a HORRIBLE experience the night before at one of your competitors I admit to being ready for just about everything but what a WONDERFUL surprise I received when Kristen greeted me with a "HI, How are you?" She was INCREDIBLE!!!! I worked for another hotel chain for 15 years as a regional and then national trainer and I would've put Kristen behind any of my fro... Read more
from Rockledge, Florida
Submitted on 14-10-2016
I booked this room through an online booking service. Price was great. I told my husband to look for a Microtel because they are usually newer and cleaner. Well, this must have been one of the first built! It was older and dirtier than I've ever seen in a Microtel hotel property. BUT, it was as clean as it could be, was ok comfortable. We had to take a smoking room as all non smoking were sold out. I could smell cigarette smoke in the elevator and in the 3rd floor hallway, but NOT in the ... Read more
from Fredonia, Kentucky
Submitted on 15-10-2016
Check in was courteous and fast. The outside of the property is attractive and there is plenty of parking. When we got our room it was nice size for double beds and good size bathroom, BUT the carpet in our room and in the hall was REALLY DIRTY. When I got in shower my feet left dirt on bottom tub from carpet. We left room at 9:00 am next day and returned at 6:30. NO maid service AT ALL. We went down front desk to tell them and get some towels, handed us towels no we'll send a maid, sorry, or n... Read more
from Waterford, MI
Submitted on 16-10-2016
Glad I had slippers with me as I would not walk on this carpet barefoot. Didn't look like it had been vacuumed at all. Big yellow stain on the comforter (were the sheets changed?) Threadbare washcloth and small bath towels. Would not stay here again.
from Collierville, Tennessee
Submitted on 16-10-2016
Staff was friendly and check in and check out were quick. That's about the only good things I can say. Hotel is so dirty, carpets are disgusting, and bathroom had a terrible smell. If you are looking for a cheap place to sleep at night and not spend any time in your room then this is your place.
from Chattanooga, Tennessee
Submitted on 17-10-2016
I stayed there this past Friday night around 10:30-11:00 pm and my room was disgusting. I called down to the front desk and the lady came up to my room and she looked around and I was furious and she told me she was doing to give me the room for only 50.00 even after taxes and all and she didn't. I hit my ankle on the piece of metal that was poking from under the bed. That Saturday I checked my account and I was charged around 89.00 for a nasty room. I always stay at that hotel so I was so surpr... Read more
from Baton Rouge, Louisiana
Submitted on 17-10-2016
After getting into our room, we pulled the coverlet and sheets back to check the beds and found dirty sheets!! On both beds!! Then we noticed that the pillowcases also looked wrinkled, like they had not been laundered. Although the beds were made and the room looked neat, it became clear that the linens had not been changed. There were stains (pink marks like makeup smears and other spots like some liquid or bodily fluids) on the sheets as well as debris. When I called the front desk to repo... Read more
from Tifton, Georgia
Submitted on 19-10-2016
Our room clearly had not been cleaned very well. We are 99% sure that the sheets had not been changed. That or they were just very dirty and wrinkled. There were cigarette burns in the top sheet and fleece blanket. The smoke alarm was covered in a plastic bag and taped over. The floors in the room and the hallway were disgusting. All floors are dirty and sticky. There was also a white powdery substance on our floor and an empty bag of chips under the side of the bed. The stairwell all three days... Read more
from Princeton, Kentucky
Submitted on 19-10-2016
The outside of the hotel and the lobby are misleading. They are the only clean areas of this hotel. The elevator smelled like people were constantly smoking in it. The hallways to the room had severely stained and dirty carpet. They also smelled horrible. The filthy carpet continued into our room. It hadn't been vacuumed as there was a toothpick and other debris from the previous guests on the floor. The decor of the room was nice enough, but there was that smell again. Just an unclean smell. T... Read more
from Atlanta, Georgia
Submitted on 20-10-2016
Spent two and a half days here and although the room itself was fine as was the continental breakfast, the carpets here are filthy! I first noticed it when I got into the shower because I left black footprints all over in it. When you step into the hallway you can SMELL how dirty that carpet is and the staining is horrendous. There are also spots in the carpeting that holes are warm completely through. The grossest carpet ever!!!!!!
from Sautee Nacoochee, Georgia
Submitted on 20-10-2016
Me and my son was passing Thur and choice to stay at another microtel as we did in Shelbyville. Thinking it would have the same quality. Upon walk. In appeared clean and the front desk staff was very friendly upon going in to out room 148 the floors had not been cleaned the bed was a mess I could tell the pillow cases had not been changed but sheets where clean bathroom floor very dirty tolit seat broken and pinched my leg tooth paste and soap splashed all over mirror from past guest we did not... Read more
from Hindman, Kentucky
Submitted on 20-10-2016
I have stayed in nice micro tell before...this was not one of them. Do not stay here. Nasty, horrible, disgusting! The room had the WORST smell...kind of like urine. I tried to get a refund and go to another hotel but it was nonrefundable. Carpet is nasty...bathroom is nasty...everything was nasty! This was by far the worst hotel I have ever stayed in! Yuck!
from Andersonville, Tennessee
Submitted on 21-10-2016
The Microtel Inn is a great value and the location is great and convenient to everything. The hotel staff were all very friendly and helpful. I would recommend Microtel to anyone staying in Chattanooga!
from Tinley Park, Illinois
Submitted on 22-10-2016
The room was very dated. The shower curtain was worn. Everything in the room looked worn. The wall paper in the room was beginning to peel. The rug in the hallway was dirty and needed to be cleaned. I don't think they have done any maintenance to this hotel.
from
Submitted on 24-10-2016
It's like a small cheep hotel in Japan but with noizy dirty Americans. You can here people stomping around at all times of the night and morning. The bed is uncomfortable too. Pros- walffes, wifi and HBO.
from Corbin, Kentucky
Submitted on 27-10-2016
This hotel was completely horrible the carpet in the hallway was stain so bad and smells so moldy there was also a fight at the hotel in the room across from me and the manager of the hotel was involved because I called front desk to complain and she informed me that the person yelling in the hallway was the manager so I was up
from Horse Cave, Kentucky
Submitted on 27-10-2016
The room was nice but not up to par with most hotels by Wyndham. It was very difficult to find with the construction by the hotel. The staff was very friendly and accommodating.
from Alabaster, Alabama
Submitted on 27-10-2016
I typically stay in Wyndam hotels because I have never had an issue with one. However, this one was filthy. Disgusting carpets, stained sheets, moldy bathroom, broken A/C, and loud guests. All around HORRIBLE.
from Athens, Georgia
Submitted on 27-10-2016
This is a nice, clean hotel. The room was very clean and neat. The staff is helpful and friendly. Carpet in halls is badly stained. All day coffee is great.
from Ocala, Florida
Submitted on 27-10-2016
Nice hotel a little confusing on how to get to it but there was construction in the area so we made it
from Florida Keys, Florida
Submitted on 29-10-2016
The lock on the outside door needs to be replace. It was hard to get in with my handicapped husband. We have stayed at this hotel several times on our way to and from Michigan. The hotel carpet in the hall ways is badly stained. When did you decide you can't have pets? The hotel needs a lot of improving!
from Cordova, Tennessee
Submitted on 29-10-2016
Very disappointed...with Wyndham name, expected much better. The hall carpet was filthy. The room carpet not clean but not as bad as the hall. The bathroom ceiling had mildew on it. The bed was okay and the workers were nice.
from
Submitted on 31-10-2016
Very small cramped room. It was a long drive and we were tired so I made a reservation on my iPhone which I shouldn't have done. Then I couldn't cancel it with out loosing my money. I guess the room would have been ok for 1. It was a full size bed and there were 3 of us.
from Miami Beach, Florida
Submitted on 31-10-2016
Clientel was a bit "rough" looking. Staff friendly, room carpet very dirty but they shampooed upon request and it looked great. Hallway carpets were filthy. Staff responsive and friendly.
from Georgia Coast, Georgia
Submitted on 01-11-2016
Bed was comfortable but the dirty carpet was an eyesore. Nice staff. Owners nee to replace that carpeting. Its just awful. I wish I had taken pics so you could see. I was embarrassed when a friend came to visit us at the hotel.
from Gulf Shores, Alabama
Submitted on 01-11-2016
Stayed there a couple of weeks ago. The hallways were filthy as was the carpet in the room. The worst two nights I have ever spent. The linens and towels were paper thin and some were badly stained. The person at the front desk when I arrived to check in was not friendly at all. The person at the front desk the next day was friendly.
from Crossville, Tennessee
Submitted on 02-11-2016
Slept ok in and odorless room. However the hall and room carpets had not been cleaned in years. Last slept here is Spring 2015 when my primary email was hacked and rerouted.
from Fayetteville, Georgia
Submitted on 03-11-2016
NOthing special and not too many frills. They do serve a continental breakfast which I passed on. But anything served is a plus.The friendly and helpful staff was an added plus as well. Above it, it was in an ideal location in Chattanooga. Not too far from the Hamilton Mall and surrounding businesses.
from Knoxville, Tennessee
Submitted on 07-11-2016
Overall I would say the hotel was average- it was a good price for the area, and the hotel looked good from outside and lobby area. The room was dated, large crack in sink, carpet stained, very small room. Bed was comfortable. Hard to regulate AC- was either freezing or warm. Housekeeping was average. Did have a nice TV but limited view where it was positioned. Had a breakfast area, but was not there long enough to sample it. Staff member that checked me in very friendly, check out- not as much.... Read more
from Louisville, Kentucky
Submitted on 08-11-2016
This was a last minute booking, wanted to be in this particular area and other hotels nearby were booked solid. The price was decent so I booked it in hopes that I didn't get a dud. The staff was nice, check-in was easy, but it was hard not to notice that the floor was in need of a mopping. The hallway carpet had stains and spills all over and were downright gross. The room was ok. Not a fan of wall to wall mirrors - neither were my daughters. Chipped laminate counters in room, old mattresses... Read more
from Statesville, North Carolina
Submitted on 08-11-2016
The carpets in my room and in the hallway were filthy and disgusting. After the short walk in bare feet from the bed to the bathroom I left filthy black footprints in the white bath. When I complained to the receptionist in the morning she stated: "Because we are planning an upgrade soon we are not cleaning the carpets"
from Fishers, Indiana
Submitted on 08-11-2016
You're greeted with dirt when you arrive and it flows throughout the entire facility. The weekend staff is unable or unwilling to do anything to correct problems referring all issues to "management" which doesn't arrive until Monday. A horrible place - AVOID regardless of price.
from Vancouver, Canada
Submitted on 14-11-2016
OK for a one night stay. Reasonable price, but the hotel needs better cleaning. Breakfast was quite basic. Location is not bad, and the service was fine. The property needs some upgrading to improve the cleanliness and minor damages to walls, bathroom, etc.
from Nashville, Tennessee
Submitted on 17-11-2016
Excellant motel for the money! On a business trip what I want is clean comfortable, safe room with a refrigerator . That is what I got! Great sleep too. Nothing fancy but I am there to work and sleep. Will definately use again.
from
Submitted on 17-11-2016
Normally don't ha e a problem with Microtel Properties but this hotel needs a THOROUGH CLEAN. From the outside this hotel looked amazing and as always the reception areas were spotless and looked inviting BUT that's as far as the cleanliness went. The rest of the property was so dirty. When we checked in we had paper work of the rooms we booked which were non smoking rooms as we had a 1 year old travelling with us. The clerk behind the counter who was all of 17 wasn't in any uniform and too busy... Read more
from Chattanooga
Submitted on 20-11-2016
This was an unexpected last minute hotel stay. The desk clerk was very polite. The room was very clean and neat. It was actually better than I expected it to be, because of the price I paid.
from Leland, North Carolina
Submitted on 20-11-2016
We used Priceline Express Deals (also the last time we'll use Priceline). The hotel says two stars. The front desk seemed nice but that was it for niceness at that hotel. As soon as we got off on the floor, we were hit with cigarette smoke. The hallway carpet was torn, missing and looked like someone peed on it. The first room had burn holes all over the blanket, the carpet was disgusting. It smelled like an ashtray. The decor was from the 80s. It was dirty and disgusting. My wife went down to... Read more
from Savannah, Georgia
Submitted on 20-11-2016
room was nice, except for what looked like melted carpet and two of the ceiling lights did not work.
from Chattanooga, Tennessee
Submitted on 22-11-2016
The room was ok the bed had burn marks on it and the covers also the bathroom wasnt clean had a dead roach next to the tub the toilet was broken it overflowed
from Lumberton, Texas
Submitted on 22-11-2016
The building was almost impossible to find after calling for directions. The first room we were given smelled. The second room had not been cleaned thoroughly.
from Hamilton
Submitted on 22-11-2016
The whole hotel is in bad need of a remodel the doors were falling off the clothes cupboard towel racks are rusting carpet filthy bed clothes had stains
from Chattanooga, Tennessee
Submitted on 24-11-2016
Room had an odd smell (maybe mold?) but was very clean. Bed was very soft and the room was quiet. Staff is very friendly and the location is very convenient to Hamilton Place. I would stay there again.
from
Submitted on 26-11-2016
This is the dirtiest, dustiest hotel I have ever booked. The carpet in the lobby and room were filthy. Brown stains on the wall and smelled bad. Like a retirement home. The pics online have obviously been photoshoped. Got no refund, didn't matter still didn't stay. Honestly the price should be $19.99. In all seriousness spend the extra $15 and stay in one of the better hotels surrounding this place. So disappointed....
from Memphis, Tennessee
Submitted on 29-11-2016
Hotel was hard to find due to ongoing road construction in addition to being tucked away from the street behind other hotels. Front desk staff was friendly. We were only there for a short sleep-over as we headed out early the next morning. Did not participate in breakfast - don;t even know if it was offered? The 3rd floor hallway carpets were a total mess as numerous spills and stains were obvious. Room was marginally cleaner but still had items (paper clips) on the floor and cracked tiles ... Read more
from Ocklawaha, Florida
Submitted on 29-11-2016
This was a last minute stop and we were happy with the outcome. We'll stay here again. The breakfast was very good, too.
from Warner Robins, Georgia
Submitted on 29-11-2016
They had good sportsmanship. They allowed us to check in early. They made sure that we had the right room that fit our needs
from Chattanooga, Tennessee
Submitted on 01-12-2016
The hotel is usually a nice stop off spot, but this time not so much. There was long HAIR in the tub, sink, floor, and bed.
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