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Doubletree Hotel Chattanooga

Chattanooga, TN, US (CHA)

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Based on 1036 reviews
Whether you are here on business or pleasure, the Doubletree Hotel Chattanooga offers the best of everything, and is Chattanooga`s premier green hotel
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Doubletree Hotel Chattanooga
407 Chestnut Street, Chattanooga, TN US 37402

In addition to a fabulous central location, Doubletree Hotel Chattanooga guests enjoy full use of many outstanding hotel amenities such as:

  • Gift Shop & Coffee Bar
  • Outdoor Saltwater Pool
  • Fitness Center
  • Free Wireless Internet Access
  • Business Center
  • On-Site Restaurant and Lounge

Room Amenities Include:

  • Sweet Dream Bedding
  • 32-inch LCD Television with 45 Channels
  • Wolfgang Puck Coffee Makers
  • Large Desk with Ergonomic Chair
  • Free High-Speed Wireless and Wired Internet Access
  • Refrigerator
  • Microwave
  • Neutrogena Bath Products

Self-Parking: $8 per day
Valet parking: $12 per day 

Smoking Rooms Available

This hotel recently completely a $20 million renovation.

  • 24-Hour Front Desk
  • ATM Machine
  • Audio/Visual Equipment
  • Banquet Facility
  • Business Center
  • Business Services
  • Coffee Shop
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Fitness Facility
  • Free Wi-Fi
  • Gift Shop on Property
  • Handicap Services
  • Ice Machine
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Outdoor Pool
  • Parking (Fee) (+)
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Smoking Rooms Available
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1036 reviews
from Rome, Georgia
Submitted on 14-05-2016
The double tree never disappoints. The room was super clean, modern design, just like the pictures, comfy bed, lots of pillows, and really friendly helpful staff! The hotel has a view of the main street downtown but is just back one block enough to walk places and enjoy peace and quiet for bedtime.
Submitted on 15-05-2016
We walked all over Chattanooga and this was the best place to stay. Plus our 4 year-old thought it was magic that we got warm cookies upon request whenever we walked by the front desk. We got a suite and it was perfect! We also used the pool daily and found it to be awesome since it was heated and fresh towels are always poolside.
from Alpharetta, Georgia
Submitted on 17-05-2016
We stayed at this hotel recently and it was perfect for doing some sight seeing around Chattanooga. We parked the car and walked everywhere we wanted to go within just a few minutes. The room was super clean and we had an upgraded suite which offered a nice sitting area, spacious bathroom and other amenities. The pool area is nice and the bar had half price appetizers. We would definitely plan to return to this hotel.
Submitted on 19-05-2016
I have had several stays recently at doubletree spanning a week at a time. All the staff are so friendly from the valets who greet me each night to the front desk to the wait staff at breakfast - really nice when away from home and family. Housekeeping is not to the same standards - to date, out of the last 10 nights my room has had some issue with the cleaning (or lack of) to no towels left 8 nights. Now the staff is quick to correct the problem but my opinion is that it is not too much to e... Read more
from Indianapolis, Indiana, United States
Submitted on 23-05-2016
We stayed here for 3 nights during the Ironman race in May 2016. We stayed here last year and we enjoyed the stay thoroughly so we rebooked for the same race weekend for this year. This year we weren't very impressed. I checked in on the app prior to arrival. There were only rooms on the 6th and 13th floor. I chose the 6th floor but wasn't informed upon arrival that we were not on a Hilton Honors floor. I wasn't offered to change the room to an Honors floor. I was thanked for being an Honors mem... Read more
from Detroit, MI
Submitted on 02-06-2016
This hotel is in a great location downtown - very convenient to the riverfront and restaurants. We got a room right across from the elevators - I was worried about noise but didn't hear anything. It's nice the HHonors members are placed on the higher floors automatically. The only thing that was missing was a hot tub/whirlpool. There was a regular pool with a nice little seating area but it would have been great to have a hot tub too.
from Knoxville, TN
Submitted on 02-06-2016
This hotel was excellent. The staff went above and beyond what most do and the rooms were very clean. The pool area needed more seating but overall a great hotel. It is located right on the river walk area and everything was within walking distance. Great food and drinks within just a couple of minutes.
from Covington, United States
Submitted on 02-06-2016
I was totally disappointed in the size of the hotel, rooms, pool area, etc. Beds were horrible! I know due to location that drove the price, but the amenities were not good for the price. In the future, pool, restaurant and bar should be open later.
Submitted on 05-06-2016
Very nice hotel. Very convenient to everything in downtown Chattanooga. Was offered warm cookie when we checked in. Rooms were clean and beds were very comfortable. Had a nice bar and the bartender was awesome. Staff always said hello and had a smile on their faces. Would stay here again
from Huntsville, Alabama
Submitted on 06-06-2016
First thing, pull up to the valet area so they can tell you were to park so you don't have to pay to park somewhere else. Other than that, it was a flawless stay. Close enough to walk everywhere from it's location, clean, and hospitable staff.
from Woodstock, Georgia
Submitted on 18-06-2016
Was a great experience- no real problems, staff was very accomadating. Would stay there again. Food and drinks are somewhat pricey though. Staff was friendly. Only issue encountered was hair on the bathroom counter that was never cleaned up - and I have this thing about other people's hair in my space.
Submitted on 18-06-2016
15 yr old son's baseball team (15+ families) stayed here. No compliants. Clean. Nice. Friendly staff. Convenient location. Self parking $10; valet $ the self-service. The lot is right there next to the front door. Super convenient. Use your key card to get in the lot. Very easy. Good size spaces. Pool is nice and seats are cushioned and super comfortable.
from Lexington, KY
Submitted on 18-06-2016
Has a Hilton honors member I was able to check in digitally and select my room. When I got to the hotel I was told that room was not available and they gave me a hotel room across from the elevators. Very disappointing
Submitted on 19-06-2016
For the price we paid; For being a Double Tree hotel this one had a very small , tight room, no water fountains to be found anywhere. Elevators were SLOW due to housekeeping having to use them. drawers kept sliding open. air conditioner didn't keep room cold unless on 65. Had to pay for parking daily to park in "their" parking facility. I have stayed in other Double Tree hotels before, this one did not meet the standard of others. The staff was very friendly and helpful, no problems there.
from Chattanooga, Tennessee
Submitted on 19-06-2016
Nice property throughout the whole hotel..only thing u would suggest is complimentary breakfast for hilton honors guest..other than that the stay was marvelous and room was very clean(housekeeping did very well)
from Birmingham, Alabama
Submitted on 28-06-2016
This visit was for a family group trip. Great location. Within walking distance of all the attractions and restaurants. Quiet and even though some rooms might have an interstate view, no highway noise. Staff was very friendly and helpful. We had breakfast in the restaurant and the buffet was delicious. The room was clean and the mini fridge and microwave was a pleasant surprise for restaurant leftovers. The hotel was full and the pool seemed too small to handle the guest capacity. Some ... Read more
from Marietta, Georgia
Submitted on 29-06-2016
Our family stayed for 3 nights in a king 2 room suite. Room 1301 was at the end of the building and one room had the king bed and the other had a sitting area with sofa bed. This suite had a bathroom and a half bath which was nice for our family of 4. The staff was very helpful and the pool was great for swimming in the afternoons after we had finished sight seeing. It's a great location to walk everywhere in Chattanooga! We will definitely return.
from Indianapolis, Indiana
Submitted on 30-06-2016
Our recent two night stay was comfortable. The hotel was clean and the staff friendly and helpful. It was a great location for walking to the waterfront and other local downtown attractions. Although we had to pay for parking, it was easily accessible and right next to the hotel.
from Mission Viejo, CA, United States
Submitted on 30-06-2016
We loved being near the aquarium & the river. Lots of great restaurants within walking distance. Modern furnishings & an exceptional bathroom. Great to have a refrigerator in the room. Didn't use any of the restaurants because of the other food offerings nearby. All in all one of the better values in the area, especially when there are promotional rates available.
from Kalamazoo County, Michigan
Submitted on 01-07-2016
Very nice hotel with various sites and restaurants within walking distance. Rooms a little small but new decor and frig. Didn't like the outdoor pool off the lobby seemed awkward. But fire pit was beautiful.
from Kennesaw, Georgia
Submitted on 03-07-2016
Pros: 1. The staff is amazing-so accommodating and welcoming!!! Made us feel like family! 2. Location is centralized and close to all of the fun things to do in downtown Chatt. 3. Close to the shuttle station. 4. Rooms have a minifridge & microwave. 5. There is a restaurant and gift shop in the hotel. 6. Did I mention that the staff is fantastic! Cons: 1. Checkin is at 3 (standard) but the sun goes behind the building at 3:45 so if you plan on going to the pool, that is located next to the f... Read more
from Tuscaloosa, Alabama
Submitted on 04-07-2016
The hotel was clean and organized. We did the aquarium package, and was a good value. The staff was very freindly, and helpful. The breakfast buffet gave a good selection, and easily filled us up. We will stay here again on the next trip to Chattanooga.
from Atlanta
Submitted on 07-07-2016
We stayed here over the July 4th weekend and the hotel was very busy. We checked in at 3pm along with just about everyone else arriving for the weekend. Our room was clean and very comfortable - we had the 1 bedroom King Suite. The walk in shower was great, as we had showering in a bath tub. We had great viewing access to fireworks after the Chattanooga Lookouts game from our own room. (corner room afforded the best view). Breakfast Buffet was delicious, though it did not come with the roo... Read more
from Gurnee, Illinois
Submitted on 08-07-2016
The bathroom was not all that clean and staff did not change my sheets on the third day of my stay. The location and amenities were great. The resturants in the area were nice. This hotel is close to everything.
from Murfreesboro, Tennessee
Submitted on 08-07-2016
I loved everything about this hotel. The people up front were nice and helpful. (We didn't know anything about Chattanooga) free breakfast and it was AMAZING and fresh. They had a lot of variety. My only complaint is that house keeping never entered our room. We stayed a total of 3 days. Even tho house keeping wasn't good I would still stay here again.
from Conyers, Georgia
Submitted on 09-07-2016
This is a wonderful hotel! The location is great, it is in walking distance of lots of restaurants and sites. The staff is extremely professional, helpful, friendly and accommodating. However, my favorite thing is those AMAZING cookies!
from Hammond, Louisiana
Submitted on 10-07-2016
Our family of 4 spent one night at this hotel on our drive home from a week in the mountains of TN. The reservation process on the phone was easy, and the hotel staff was very friendly and helpful during our stay. The hotel's location is within walking distance to numerous attractions and restaurants. The hotel was clean, and we all slept soundly in the comfortable beds. The cookies at check in were a nice treat too!
from Birmingham, Alabama
Submitted on 12-07-2016
This is a decent place to stay if trying to visit all of the sights of Downtown Chattanooga. The rooms are somewhat small but clean. The front desk seems to be understaffed at peak hours which was the main reason that it took us almost 20 minutes just to check-in. The pool was out of towels on the day that we decided to go outside. There were not enough waiters or waitresses in the dining area to keep the breakfast buffet stocked. Most of the problems we encountered were due to a staffing issue,... Read more
Submitted on 12-07-2016
Great Hotel! Service was great loved the breakfast. I would highly recommend this hotel. It is also in great location in downtown Chattanooga. Its close to restaurants and many of Chattanooga's best attractions.
from Atlanta, Georgia
Submitted on 13-07-2016
Enjoyed my stay beautiful facility and staff. Room immaculate. Would love to return. Great room free wifi, clean and comfy. Great bed excellent location. Walk to all attractions downtown. Nice pool and the staff was very helpful. Just wish they had more coffee in to room or starbucks was opened after 3.
from Reading, Pennsylvania
Submitted on 14-07-2016
I would rate this hotel much higher but for one huge area... management should be allowed to make decisions that best meet the expectations of it's guests. The hotel was nice, and the staff friendly; however, we were there for my sister's 50th birthday and wanted to spend an evening on the pool deck enjoying the warm evening. In fact, we selected this hotel because of the outside pool. The pool closes at 10 p.m. Even when it's open, there is no lifeguard, so that should be no problem allowin... Read more
from Carrollton, Georgia
Submitted on 16-07-2016
Chris , Customer service manager, helped make what could have been a disaster into a great stay after the Hilton Honor Systems had been down all day and almost lost my reservations. This would not have been such an issue except all Hilton properties in Chattanooga were sold out....we were here celebrating our anniversary. The room was great and the property is within walking distance to everything down town.
Submitted on 17-07-2016
Room and Hotel were very clean. Staff was friendly. Not hard to park but it is $10 per day per vehicle. Pool pictures were deceiving as the pool was small with not enough lounge chairs. Elevators were slow since there were only two for a busy Hotel.
from Tupelo, Mississippi
Submitted on 17-07-2016
Very nice accommodations, clean, comfortable, very friendly staff... Good buffet breakfast... Nice stopover for families.... Try to get breakfast included. Safe area, 4 star hotel in good location close to attractions. Moderately priced.
from Atlanta, Georgia
Submitted on 18-07-2016
Enjoyed the stay very much. The location is excellent but Hampton is close by and the Hilton Garden Inn was a little more convenient. The décor in the room was great . The bed and pillows were great. One small complaint was there were only two elevators that were a little slow and were share with staff.
from Sao Paulo, Brazil
Submitted on 19-07-2016
The staff was super friendly. The hotel is only .3 miles from the aquarium and all the action downtown. The breakfast was awesome, and the pool is really nice especially after being out walking all day.
from Alpharetta
Submitted on 22-07-2016
The rooms are clean. Beds are very comfortable. I recommend staying in the upper floors (Hilton Hhonors) 10 and up. It's quieter. Only downside is stopping at multiple floors in the elevators. Only two small elevators service guests and staff for this 13 floor hotel. Not sure what the architect was thinking. We ended up taking 12 flights of stairs in the morning. Good exercise I guess. The location is great for all the local restaurants and attractions. All within easy walking distance... Read more
Submitted on 26-07-2016
After reading multiple reviews of Chattanooga hotels, I chose the Doubletree based on location and other reviews for a two night stay. I wished I would have chosen differently. I don't know how well our room had been cleaned prior to our arrival. It didn't appear it had been vacuumed very well and definitely not dusted in some time. The bathroom and especially the shower was downright gross. Breakfast was nothing to brag about either. The hotel has two elevators and it was absolutely horri... Read more
from Atlanta, Georgia
Submitted on 27-07-2016
The room was clean and comfy. It would have been nice to have a little more space. The air-conditioning was great and the hot water for showers was even better! It had a fridge, microwave, and a coffee maker. Everyone who worked there was extremely nice and helpful. We had lunch at Eleven, the in-house restaurant. It was very tasty. The hotel location is great - were able to park our car and walk everywhere. The only complaint I have is that the elevator is unbelievably slow. I have no ... Read more
from Chattanooga, United States
Submitted on 26-07-2016
Room reservation was wrong despite me calling 3 times to try to get it corrected. Finally settled for an increased priced room that did not meet my request because it was the closest thing they could offer. Room cleanliness was iffy at best.
from Collierville, Tennessee
Submitted on 27-07-2016
The hotel location was excellent. Chestnut street is right off I-24 and close to great dining experiences. The pool is small and there wee several families staying which made adult use of the pool very limited. The bar on the 2nd level was good, however, the males tending bar, although personable, were not as good as the young ladies that worked.
from Loganville, Georgia
Submitted on 28-07-2016
Good service and excellent location. The hotel is nice and the pool was all the time pack. All the attractions in downtown are walking distance and the city is super safe. Ruby Falls and Rock City at < 5miles forin the hotel.
from Oxford, Mississippi
Submitted on 30-07-2016
This hotel is most accommodating, comfortable, and convenient. It was also very easy to find after coming off the interstate. I found the staff to be amazingly helpful with every request, including the maids and front desk staff.
from Irmo, South Carolina
Submitted on 30-07-2016
Wonderful staff. Great clean rooms. Stylish and up to date decor. Love my stay. Make sure you get your cookie from the front desk. You must have the breakfast in the morning. Omelette s cooked to order! Wonderful! I was disappointed with the speed of the elevators.
from Atlanta, Georgia
Submitted on 30-07-2016
Good Location and courteous staff but maybe try some place else. I took my family here but at $170 plus heavy taxes and parking fees I would not go back. The Star Bucks down stairs was excellent but there are quality concerns here. In our room, the tv needed serviced, we found a needle on the carpet and the floor was sticky. Needles and babies don't go well together and it was a little upsetting although i can understand how that could happen. Other than that I did feel the room was nice an... Read more
from Atlanta, Georgia
Submitted on 31-07-2016
I'm a Hilton Honors member and we love Hilton Hotels! The Double Tree has the best cookies. We arrived late bc we attended a baseball game, but the front desk staff went out of their way to find parking for us and they made sure we were taken care of!
Submitted on 31-07-2016
Stayed overnight and the parking lot was nothing to be desired; small lot, difficulty finding an empty spot. Even though we've informed of total number of adults staying in the room, we were short of bath towels. No shower pressure noted in bathroom. Not a great view out the window from our third level. When trying to catch an elevator to checkout in am, all two elevators seems to be taken constantly from people from the higher floors. We had to take an elevator that only had a room for two pe... Read more
from Atlanta, Georgia
Submitted on 01-08-2016
Perfect location to visit the Aquarium and Creative Discovery Museum. No need to get in and out of the car, just pack a bag and walk to all the sites. Don't forget to check out the waterfall steps behind the Aquarium.
from Blairsville, Georgia
Submitted on 03-08-2016
This hotel is very well maintained and wonderful amenities! I went with three kids and they played office all evening with the desk and office chair that was in the suite. The staff was very friendly and most importantly it was clean!
Submitted on 05-08-2016
My son and I was driving north. We had been driving for hours and were finally ready to call it a night. It was close to midnight and the DoubleTree had availability. The front desk clerk was absolutely awesome! She was so friendly and personable. I learned a little about her family and she learned a little about mine. The hotel is beautiful! The beds were comfortable and the room was spacious. I will definitely be back!
from Greenville, United States
Submitted on 08-08-2016
My mother & I traveled through Chattanooga on our way through to KY via HWY 127. I booked this hotel very quickly with no experience at a Double Tree before. The staff was fantastic, hotel was super clean. The room was fabulous, very clean and the beds were SUPER comfortable (very rare to find and I've stayed in tons of hotels). The staff also went above and beyond after we left and drove 2hrs down the road to discover my Mom left her clothes in the room closet. We had to drive back to get ... Read more
from New York City, New York
Submitted on 10-08-2016
I entered the hotel on 08-10-2016 and my hotel room was on the 8th floor. I loved my view and how clean everything was. I also ordered room service and it was received in a timely fashion and very tasty. I will be traveling back to Chattanooga soon and I will be staying back with the Double Tree.
from chattanooga TN
Submitted on 10-08-2016
Wonderful hotel in great location. Parking is a little high but that is to be expected in downtown area. Can't complain about anything. Thoroughly enjoyed. Would recommend to anyone visiting the Chattanooga area.
from Knoxville, Tennessee
Submitted on 11-08-2016
From check in with valet to Marlena and Christian at the front desk and Gilberto in maintenance As well as the night auditor and breakfast gals and housemen/ housekeeping staff (I can't put my finger on their names ) EVERY Single staff I came in contact with was smiling, and warm with kind words that puts a perfect end or beginning to any day. The evening front desk staff was accommodating and met me with great recommendations and directions for any place I was needing to go or asked about. As... Read more
from Pensacola, United States
Submitted on 14-08-2016
Exceptional hotel for group or individual accommodations. Rooms are clean,l location is great and staff are outstanding. We booked this location for our Family Reunion. We had a wonderful time. I would definitely choose the Hilton DoubleTree in Chattanooga again. We were walking distance from the Aquarium and Downtown attractions. We were also a very short distance from the Hampton Mall, which we visited and enyoyed our shopping experience.
from Millbrook, United States
Submitted on 14-08-2016
We came with 2 other couples and 5 children, our stay was GREAT!!! We stayed in one of the HH suites, the accommodations were perfect. Staff was super friendly and very helpful. I highly recommend ordering one of the omelets for breakfast, they are so tasty. Already planning our next stay for October!!!
from Philly
Submitted on 16-08-2016
The staff were very attentive and extremely helpful. As first time visitors to Chattanooga we were informed of what to do and see and how to get there. Recommendations for lunch and dinner were excellent.
Submitted on 16-08-2016
I was very disappointed in this hotel for what we paid. The extras just wan't there. Customer service was terrible. The lack of keeping those rooms up to par was just not there. We didn't have a bedspread on our bed. The toilet was in need of repair, the smell needed to be removed.
from Atlanta, Georgia
Submitted on 18-08-2016
This property is located in the heart of Chattanooga. Updated rooms with a fantastic workout center. Excellent breakfast and very friendly staff. Love the cookies! Plenty of shopping, restaurants and family friendly activities close by.
from Tennessee
Submitted on 06-09-2016
The front desk staff and valet team were excellent. However, the common areas of the hotel and room were run down and very dirty. There was lipstick on the mirror in our room, mold in the bathroom shower, toothpaste splattered on the counter and walls in the bathroom and fingerprints all over every surface in the room. It was pretty disgusting and we seriously considered checking out and going to the Holiday Inn across the street. Since we were only staying one night, we decided to stick it ou... Read more
from Nashville, Tennessee
Submitted on 06-09-2016
Good proximity to downtown. Clean,nice staff. I would stay there again. They charge extra for parking which is always annoying. One day the elevators were slow and lines of guests formed Mali hint a little frustrating. Otherwise, no issues.
from Marrietta, United States
Submitted on 06-09-2016
Was very impressed with the service and overall hotel experience. The staff was very helpful and the services available were above average. Additionally, the breakfast buffet was outstanding and well worth it if you are a Hilton honors member.
Submitted on 07-09-2016
I stay here often for business trips. It is right in the heart of downtown Chattanooga within walking distance of many great local restaurants. They give you free warm cookies anytime you pass the front desk. They also have a great restaurant and bar, Starbucks and shop all right inside the hotel.
from Sarasota, Florida
Submitted on 07-09-2016
We stayed at he DoubleTree downtown to be close to waterfront and restaurants the rooms were clean, staff friendly and downtown location was perfect. The hotel is walking distance from waterfront, aquarium and several very nice restaurants.
from Birmingham, Alabama
Submitted on 08-09-2016
My car was broken into in the parking lot. The staff could have cared less. They were inattentive, I had to ask to speak with a manager. And she seemed to not have a clue as to what happened (even thou it was on video) i had to pay $14 to park in what was supposed to be a secured parking lot, and after my car was broken into, there was no offer to even return that money.
from Nashville, United States
Submitted on 09-09-2016
I have stayed at the DoubleTree numerous times and it has always been a very pleasant experience. The quality of service is always superb. The breakfast is fantastic with lots of goodies to choose for a healthy beginning of your restful nights stay.
from Sioux Falls, South Dakota
Submitted on 12-09-2016
This hotel is clean and comfortable. It also some of the fastest elevators that I've ever experienced. The gym is well equipped and easily accessible. Although helpful and professional, the front desk staff was not as well-trained and polished as I've come to expect. Their associates in the restaurant were outstanding.
from Flat Rock, North Carolina
Submitted on 12-09-2016
Rooms were clean and comfortable. Desk staff was excellent and assisted when we had a minor accident. Service staff yelled down the hall to us, "Hey, hey, hey, do you need anything for your room?" The "smoking bench" is 20 feet to the left of the front door and there were 10-15 butts all over the sidewalk. However, this would not keep me from staying here again. The breakfast was excellent.
from Maine
Submitted on 16-09-2016
Stayed here for one night on business. Hotel is centrally located, right across the street are several restaurants, and the Moon Pie Cafe. Perfect location for exploring the town. Lobby is modern and airy. Checkin was a breeze, and the receptionists were polite and accommodating. Room was very nice, bed was comfy, air conditioning cold. Would stay here again.
from Chattanooga, United States
Submitted on 16-09-2016
This is the first time i have stayed in a Double Tree, very thankful that i have given them a try. I will definitely be staying in one of Hilton brands from now on. I would very highly recommend Hilton to all of my colleagues.
Submitted on 20-09-2016
Amazing rooms and very comfortable bed, also close to center of town with many good food spots around, can recommend it! Staff very friendly too. Clean and neat with a swimming pool for hot summer days
from Atlanta, United States
Submitted on 19-09-2016
This was a very nice hotel. It is what you think of when you think of DoubleTree and Hilton Hotels. Friendly staff on every level. Digital check it worked great - picked my own room ahead of time! Great Job!
from Mattoon, Illinois
Submitted on 25-09-2016
We made reservations to come down and watch friends compete in the Ironman. First thing is that our plans had us running late and they called on us to make sure everything was good, impressed!! Check in was a breeze and breakfast good. The room is awesome great bed very clean. Location for all the activities is perfect and the staff was knowledgeable on what was happening and helpful. Great place and good people!!
from Gatlinburg, United States
Submitted on 26-09-2016
Everytime I vfisit Chattanooga, I stay at the Doubletree and enjoy my visit more and more each time. The location, staff is perfect. I was impressed with how friendly the housekeeping staff was to me. We talked in the elevator as if we were lifetime friends. Keep it up - I will be back!
from Lithia Springs, Georgia
Submitted on 29-09-2016
Spontaneous first trip to Chattanooga. Called the DoubleTree directly and reservations gave us a great suite to meet our needs. Centrally located. Great service. Beds are super comfortable. Even has a Starbucks
Submitted on 29-09-2016
I was in town for Ironman Chattanooga and this was one of the race partner hotels and near race village (the finish and transition areas) and I highly recommend it. They were such a friendly staff, a great location, and good overall accommodations.
Submitted on 01-10-2016
We had a great stay here. The rooms was clean and very comfortable and the location can't be beat. There were great amenities and the pool area was excellent. The one downfall is that there is not a continental breakfast. We would definitely stay here again.
from St. Louis, United States
Submitted on 03-10-2016
This hotel was perfect for our trip to Chattanooga. The location was perfect for walking downtown. Close to many restaurants and things for our kids to do. The hotel itself was excellent. The rooms were well decorated and clean. Service was great. Highly recommencd this hotel.
from Indianapolis, United States
Submitted on 03-10-2016
Room 914 has bed bugs. I woke up in the middle of the night to find bed bugs crawling on me and all over the bed. $200/night is robbery when they can't even keep their rooms free of bugs. I was moved to another room, but was unable to sleep after that terrible experience.
from Huntsville, United States
Submitted on 05-10-2016
Well located near the river and within walking distance of many great museums and restaurants, this hotel is a great choice! The rooms are clean, the beds are comfortable, and overall the experience is really good.
from Atlanta, Georgia
Submitted on 06-10-2016
The staff was phenomenal. They were so kind to me and my children. They accommodated an early check in and late check out for the kids' naps. They also saved one of my child's stuffed animals he lost. Each time we came through the lobby they checked on us. The room was also excellent - we had the VP Suite which met our needs nicely. It had 2 separate bedroom/bathrooms with a living room in between. It was clean and comfortable. We will stay here again when we come back. Also the locat... Read more
Submitted on 10-10-2016
So glad my mom overruled and decided to book here rather than The Chattanoogan. Only a few blocks from Riverwalk/Aquarium, a block from Broad (where free shuttle runs), on same street as Visitors Center AND around corner from Discovery Center. Nice clean rooms, lotsa cable, friendly staff. Didn't do room service so no comment there. There's a pool if you care. Good for families and others. And there are the cookies, of course.
from Nashville, United States
Submitted on 10-10-2016
We loved our stay. We walked to all of the downtown amenities and it's a short drive to all the tourist stuff Chattanooga has to offer. Would easily stay again. We had two kids with us and the hotel is perfect for families. There are many good restaurants and shops nearby. You can't beat this location (well maybe, by a block or so, but it's awesome).
from Gothenburg, Sweden
Submitted on 16-10-2016
The hotel has a good location in the city center close to the attractions like riverwalk and aquarium. The hotel is a standard Hilton either better or worse. One annoying thing was that the key to the room stopped working each day of the stay. Super annoying to go back down to the reception. This happened to everyone in my group so there seems to be an issue with the keys.
from Little Rock, United States
Submitted on 16-10-2016
My team stayed here, and it was great. Not a far drive from any of the tennis courts, and all restaurants are with in walking distance. Staff was friendly, and courteous. Pool side furniture was comfortable, and the bar was always attentive to refills. Will definitely stay here again.
from Bedford, Virginia
Submitted on 17-10-2016
We stayed from Friday to Monday. The location was great. We walked to the river and across Walnut Street Bridge several times. It's a beautiful area with lots to do and great places to eat within walking distance. The hotel was clean and comfortable. They had several movie channels which kept us entertained during down time. This is a great place to stay with or without kids. The aquarium and discovery museum are really close giving the kids lots to explore. There is also a movie theater nearby... Read more
from Loudon
Submitted on 17-10-2016
The room was good. the bed was very comfortable. The shower was nice and big and worked fine. Lots of big fluffy towels. No fan in the bathroom so the mirror steamed up during and after a shower but the hairdryer took care of that problem. Fridge worked good once I turned it down.
from Chattanooga, United States
Submitted on 17-10-2016
My Bill had to be corrected no less than 8 times and I'm still going to have to wait for my credit card statement to see what I am charged. For example I was charged for parking and I didn't even have a car.
from ohio
Submitted on 19-10-2016
Let me start by saying we had a strange situation starting off our 3 night stay at this Hilton. Our reserved, confirmed room, we quickly realized was occupied upon opening the door with our assigned room key. Luckily for us there was no embarrassing situation. Could have been an ugly situation. After returning to the front desk a bit upset, the desk clerks, Briana and Garrett, reissued us a different room. Upon entering the second room I was pretty disappointed that this was an expressway view, ... Read more
from Smyrna, United States
Submitted on 19-10-2016
We booked a room through the provided wedding block for a Chattanooga wedding. The location of the hotel is nice, easy access to the north and south shore, with the ability to walk many places. We requested an early check-in, while getting ready with the bridal party we were told the room was not ready. My husband arrived at 4:20 and was still unable to check-in, the staff needs to work on their turn over rate
from Atlanta, United States
Submitted on 19-10-2016
While the hotel itself was very modern, clean, and in a great location, we could not figure out what we had done wrong to get absolutely no housekeeping service the entire weekend. We stayed from a Thursday to a Saturday and no one ever showed up to clean our room, empty the trash, refill the amenities, make beds, etc.. This is after numerous calls to the front desk. They kept assuring us that someone would appear, but no one ever did. I ended up taking my trash out a few times and felt like... Read more
from Nashvill, United States
Submitted on 20-10-2016
Clean and quiet. Excellent service from everyone we encountered. Breakfast (not included) was very good with lots of options. Heated pool. Check-in was quick. Dont forget to ask for a warm cookie on arrival.
from Chattanooga, United States
Submitted on 20-10-2016
This was one of the worst hotel experiences I've ever had. For starters, it was my wedding day. My new wife and I are both from Chattanooga and had picked the DoubleTree as our honeymoon night hotel, before we jetted off to Asheville the following day. The start of our trouble came when I called two days prior to our stay to see if we could get our 3pm check-in time moved up any earlier so my wife could do her hair and makeup at the hotel before the wedding. The manager on duty, Zachary Taylor, ... Read more
Submitted on 24-10-2016
This Double Tree was just fine. Located downtown which is what we wanted so we could explore downtown without driving too much. Staff was fine. Room small but clean. There is a cost for parking which I did not notice on the website when we reserved out room, but it may have been there. Breakfast was fine; staff was nice.
from Virginia Beach, United States
Submitted on 26-10-2016
This hotel is what you'd expect from the Doubletree brand. Most of the staff was very polite and helpful and the cleanliness and comfort of the room were very nice. Only issue was will housekeeping who stole a bottle of perfume from the bathroom
from West Bloomfield, United States
Submitted on 27-10-2016
Very nice hotel and very accommodating across the board. Very clean and located in the right spot in town with activities and restaurants within walking distance. I would definitely recommend and suggest that visitors to the city stay here.
from Key West, Florida
Submitted on 28-10-2016
I cannot say enough good about this hotel, its staff, it's pool area nor its location. I recently spent 4 days there and everything was wonderful from the room to the restaurant. I will be returning for the next couple weeks and am looking forward to my stays! The downtown location is close to the children's museums and the aquarium. There are plenty of restaurants within walking distance for you to enjoy!
Submitted on 29-10-2016
Perfectly convenient location in downtown Chattanooga. Beautiful views of the city from the upper floors. Room service was prompt and convenient. Breakfast and lunch in the restaurant was excellent with a wide variety of choices. In the evening food is available in the bar area and it is freshly prepared. The chocolate chip cookies are out of this world delicious.
from Houston, Texas
Submitted on 30-10-2016
I stayed here for a business event, and it was overall a very good stay. Unfortunately the hotel could not apply my business group's special rate, since they were full on the booking cut off date, and I was advised to book any way and have the rate applied. This was not able to happen, but alas, other than that small snag, the service was good. The room service selection was great - I would highly recommend their bacon jam burger! The room looked a bit aged, but still well-kept and in line wit... Read more
from Birmingham, United States
Submitted on 01-11-2016
We were participating in a youth softball tournament. Traveling can be hectic and tiresome. The staff was friendly and welcoming when we arrived. It was kind of late but we were hungry and asked the valet if there were restaurants in the area. He was polite and pointed us in the right direction. I would stay here again.
from Nashville, Tennessee
Submitted on 02-11-2016
The hotel was perfect located with restaurants and attractions nearby. We were given coupons for a wonderful breakfast buffet or to use in the hotels starbucks,since we are hilton honors members. I enjoyed a salad and glass of wine at the bar one evening while my husband watched the game. All in all the hotel was wonderful as is the city of chattanooga.
Submitted on 03-11-2016
Their themed lunches have returned!!!! I had the pleasure of enjoying Tuscan Thursday. All of the buffet choices were fabulous down to the cheese cake for dessert. You can enjoy other themed lunches other days of the week to include Taco Tuesday.
from Chattanooga, Tennessee
Submitted on 03-11-2016
The Eleven Restaurant has the best lunch buffet. There is something different to enjoy each day of the week. I had lunch today (Thursday) and the theme was Tuscan Thursday. The food was superb! I highly recommend Eleven as a great place to enjoy a good meal.
Submitted on 08-11-2016
The hotel was in a great location, in the heart of the downtown area. The front desk stuff was very friendly. We stayed on one of the Hilton Honors floor, and the room was very clean. It was overpriced, but I think it was because of an in town rowing competition. The cookies were the best part of the stay.
from Miami, United States
Submitted on 08-11-2016
Everything from the staff, to the location of the hotel, and the facilities was great. I'd go back anytime and definitely recommend it. I'm very demanding and picky. I'm not easily impressed, so this review should be helpful. Enjoy your stay.
from Lenoir City, Tennessee
Submitted on 09-11-2016
A nice hotel as you would expect. However their attention to customer service is lacking. First problem was the shortage of towels etc . The reservation was made for 4 people (2 adults, 2 children) yet they would only leave 3 towels and 2 washcloths in spite of out asking for 4 sets. Second we were charged $10/day for parking but on Saturday night there was no parking available when we returned to the hotel about midnight. There was a wedding there and they had allowed the wedding guests to ... Read more
from Dickson, Tennessee
Submitted on 09-11-2016
We wound up in a smaller room with a view of the parking lot (and the motorcycle...which was perfect). Room was tight but nice. Bed was plush and comfortable and all the amenities were nice. Including the warm cookies at check in! Service at the front desk was friendly and very nice. Pool area looked great with a fire pit and pergola available if the weather is nice. Hotel was freshly updated for the most part. Base boards in the hall were missing in spots and the elevator was slow and cro... Read more
from Orange, United States
Submitted on 10-11-2016
You can't beat the location of this hotel. Staff wonderful .. especially Christy who was our waitress and bartender. She remembered everyones name and preferences the next day and we were a party of 12.
from Illinois
Submitted on 13-11-2016
We chose Double Tree for its competitive pricing in the downtown area. Great location with easy parking or valet (both extra cost). Modern decorations and design. Outdoor patio area with fire/heat in evenings with lounge couches surrounding it next to the pool. We've walked all over down town and even across the walking bridge to the east side from our hotel at night. Very well lit and never felt unsafe. Room is clean as expected and beds are comfortable!
from dallas
Submitted on 14-11-2016
Wonderful hotel Great location. Wonderful hot fresh nutritious breakfast. Clean rooms. Plush towels. Bar and bartender were fabulous. Excellent service. Super clean. Smelled great. Fast elevators. easy access.
from Mt Juliet, United States
Submitted on 17-11-2016
The rooms were clean and comfortable. The bar was a nice place to relax. Christy, the bar tender was friendly and made me feel welcome. I was glad it was open late on a Sunday night when I got in. The hotel was decorated for the coming holidays and the lobby was a nice, relaxing place to hang out. Everyone was friendly, from the desk folks to housekeeping.
from Memphis, Tennessee
Submitted on 18-11-2016
Rooms dirty. Carpet filthy throughout hotel. Wallpaper peeling off wall. Walls dirty. Saw cleaning staff rinse glasses that had been used and place back out for use. She did not throughly wash them out.
from Boston, United States
Submitted on 22-11-2016
I had a very pleasant stay at the DoubleTree downtown Chattanooga. Rooms and lobby were very clean and up to date and staff was extremely friendly and helpful. I would highly recommend staying at the DoubleTree location in downtown Chattanooga. The breakfast was very good as well.
from Portland, Oregon
Submitted on 23-11-2016
Experience Southern Hospitality at this amazing Hotel. Traveled with my mother in law and the staff was very sweet and helpful (she changed rooms 3 times!) We were always greeted with a smile and a cookie and requests were handled quickly and efficiently. Will definitely return if ever in Chattanooga again!
from Nashville, Tennessee
Submitted on 25-11-2016
I do like most of the Hilton brands and especially like the Double Tree most of the time when choosing Hilton. For back ground, I have stayed at the Marriot in Chattanooga several times as they have always treated me well, but on this occasion they were all booked up - so I switched to the Double Tree Down Town. Riverfest was in town. We self parked, but valetsl did not offer to help with bags, then check in was poorly staffed by the hotel, I had a reservation and it still took nearly 20 minut... Read more
from Lawrenceville, Georgia
Submitted on 25-11-2016
Extremely courteous and friendly staff at this hotel. Very friendly and attentive throughout- great getaway with my wife. Would definitely stay here again - easy walk to all Chattanooga downtown attractions.
from East Tennessee
Submitted on 27-11-2016
After multiple encounters with members of this hotel staff, I developed a great appreciation for whoever is managing this site--everyone was exceptionally helpful, attentive, and eager to please. From the check-in bellhop to the front desk attendants to the lady mopping the lobby floor, I got the impression that all of them enjoyed their work and greeting the public. Thumbs up for a great employee culture here! Beyond that, the hotel room was spotless, beds neatly made, nicely appointed. Attract... Read more
from Palmetto, Georgia
Submitted on 28-11-2016
Our stay was great at this location. In walking distance eating places. Great cookies and our room was very clean. The staff was very professionally and easy to talk to. I would stay at this location again.
from Gray, United States
Submitted on 30-11-2016
The staff are always friendly and helpful and the hotel is always clean. The only not so great thing I would say is the price is a little high and I don't agree with the charge to self park at the hotel. Otherwise, awesome stay!
from Chattanooga, United States
Submitted on 05-12-2016
I booked this hotel for one night because my mother was coming into town for my birthday and I wanted to treat us to a relaxing evening (I live in a dorm at UTC... NOT RELAXING!). The staff was extremely friendly and helpful from the moment I walked in the door (before, even... the valets were great!). The room was extremely clean and quiet and the shower was amazing. If you're picky about water pressure in hotels like I am, you'll love the shower here. Both my mother and I raved about it, if th... Read more