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Best Western Plus Arbour Inn & Suites

Chattanooga, TN, US (CHA)

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Based on 501 reviews
Room & Rates
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

1 king bed
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free weekday newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, wheelchair accessible
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Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

1 king bed
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free weekday newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, wheelchair accessible
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Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

1 king bed
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 double beds
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free weekday newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free weekday newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 double beds
Layout - Separate bedroom
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free weekday newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Double Beds, Refrigerator & Microwave, Poolside

Suite, 2 Double Beds, Refrigerator & Microwave, Poolside

2 double beds
Features a private patio

Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free weekday newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Layout - Separate bedroom
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

1 king bed
Features a private patio

Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Suite, 2 Double Beds, Non Smoking, Jetted Tub

Standard Suite, 2 Double Beds, Non Smoking, Jetted Tub

2 double beds
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Free local calls, safe, and free weekday newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Hide room details
Standard Suite, 1 King Bed, Non Smoking, Jetted Tub

Standard Suite, 1 King Bed, Non Smoking, Jetted Tub

1 king bed
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Hide room details
Best Western Plus Arbour Inn & Suites
6710 Ringgold Road, Chattanooga, TN US 37412

Rooms
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.

Amenities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.

Dining
A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

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Know Before You Go

  • Only registered guests are allowed in the guestrooms.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Free Breakfast
  • Free Local Calls
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 501 reviews
from Northfield, Ohio
Submitted on 10-05-2016
After an awful BW we stayed here. How nice it was. The loss of sleep from the prior BW was made up here. Clean, updated. Good breakfast. We had a suite (we are rewards members - didn't pay extra) and had two TV's. Since I was tired and slept my husband had a TV to watch in the other room.
from
Submitted on 11-05-2016
Our stay at the Best Western Plus Arbour Inn & Suites, East Ridge, TENNESSEE was perfect. We've found our home away from home for now on when we come to visit family. The hotel staff was great and I would highly recommend staying here when you are in the Chattanooga area. Thanks for making our stay great.
from
Submitted on 15-05-2016
Checked in for seven nights. Was upgraded to one of the king suite rooms. Check in was quick and easy. All staff were friendly and helpful. Rooms were spacious and CLEAN!! If you are in the area for a weekend or overnight trip but don't want outrageous rates but still be close to everything, this is your stop!
from
Submitted on 19-05-2016
We stopped here for a couple of nights on the way to Florida. Nice clean room, staff are friendly and good free breakfast! It's not far from Ruby Falls. There's a Wendy's across the street. Quiet area. I will definitely stay here again in the future. Highly Recommendable!
from Fleming Island, FL, United States
Submitted on 21-05-2016
This Best Western was clean, spacious, friendly, and had a very nice breakfast. Bed was comfortable. By far, this was the best hotel we have stayed at in many years! I highly recommend it if you are in the area of Chattanooga.
from Liberty Twp, OH
Submitted on 30-05-2016
We stayed here while passing through Chattanooga on our way to Florida. The size of the suite was good and the layout was great - I could get ready in the morning without disturbing the others but I don't think it had been vacuumed recently, otherwise it was decently clean. The breakfast had a nice selection and was filling.
from Columbus, Ohio
Submitted on 03-06-2016
We stayed two nights. first night they sent us to a room that wasn't cleaned from the previous visitors, but they fixed it fast and gave us a new room. Great service. Breakfast was good but they had a much better breakfast at the Best Western Plus in Knoxville. The hotel is dated, very dated. The hotel was fine, but I felt like I needed a pair of bell bottoms and a flared collar. The most important part was it was quiet, and comfortable.
from
Submitted on 03-06-2016
For over $100 per night for a double room, this hotel is average or below. Hallways and elevator are dirty and hot. AC in the room was off on arrival, so room was stuffy. I cleaned the AC filter myself, improving the airflow immensely. I'm glad I carry Windex and paper towels in my truck because I had to clean the bath counter and floor myself. Counter was just dirty. Floor was mopped with too much soap, so it was slippery and shoes left prints. There is cable TV, but don't expect HD TV, not he... Read more
from Marietta, Georgia
Submitted on 05-06-2016
One thing I value most at a hotel is cleanliness, and this place was very clean. The room was pretty large, and for the price, I would definitely stay again. My friend and I just drove downtown to the Choo Choo and rode the shuttle everywhere. The drive to it was about 10 minutes, but the hotel stays pretty quiet. I really enjoyed it!
from Lincoln, Nebraska
Submitted on 05-06-2016
We stayed here on the way from Florida to Nebraska, and at that point we had stayed at five different hotels. This was easily the worst. Why they charge as much as they do, I have no idea, and the fact that they qualify as a PLUS is a joke. The desk clerk was in the parking lot when we pulled up. He ran past us to get behind the desk and then barked out, "last name!" I was appalled. Who does that? After driving for eight hours, I expected a little better. He tried to explain that he said that be... Read more
from Loganville, Georgia
Submitted on 13-06-2016
Room was not cleaned adequately upon arrival. Leftover food from the last guests, floors not vacuumed, toilet clogged, not a single towel, and ice bucket full of water. When the front desk was informed only a portion of the aforementioned were corrected. Many of the other guests had similar difficulties.
from Jacksonville, Florida
Submitted on 13-06-2016
We stayed in a double/double suite for four nights. The layout was nice - having a separate bedroom and sitting area was convenient. However the decor and furniture was not up to date. The location was easy to get to off the interstate and several restaurants in the area. But the most frustrating item was that our rooms were not cleaned properly for two nights. Either missing towels, not removing the trash or making the beds. When I spoke with the night manager on the second occurrence... Read more
from Memphis, Tennessee
Submitted on 15-06-2016
I like to stay at hotels within walking distance of shopping and restaurants. You have to have a car and most shops were either family dollar, dollar general and drugstores. The rooms were ok but the suite sofa is not a sleeper sofa like most hotels. The room was clean but during our 4 day stay, we never knew when house cleaning was coming. They came at 7:00 pm one night and the next day they were knocking on our door at 10:00AM. The hotel is only 10 minutes away from downtown & ruby falls ... Read more
from Atlanta, Georgia
Submitted on 15-06-2016
There were no clean towels available when we checked in. Manager of the cleaning crew gave me too many reasons why they did not have any ready. She also told me that one of her employees were mad at her because she keeps catching him half cleaning the rooms and one of the rooms happened to be the one we were staying in. They do not wear uniforms so we were afraid to open the door when someone tried to drop some towels off after 8:00PM. There was only one professional employee on the premises... Read more
from Flushing, Michigan
Submitted on 16-06-2016
We're used to staying in 4 star hotels when we travel, so I wasn't sure what to expect. Overall, I'm satisfied. When arriving I was weary because it was so hot in the hallways, and behind the door in the bathroom, the floor wasn't clean...But after I turned on the ac and got to relax, it wasn't so bad. The input selections on the tvs are voided so you can't connect anything to the tv, heads up. The beds were very comfortable and it was super convenient to have a fridge and microwave in our room.... Read more
from Bluefield, Virginia
Submitted on 26-06-2016
We stayed here and found this place to be really great! Our room was much bigger than most rooms we have stayed in. It had two televisions and a separate area with a small couch. The room was cleaned up very well! The staff there really did work hard to make sure everything was great! The breakfast consisted of gravy, biscuits, sausage, cereals, and oatmeal. I was pleased with the breakfast. They had plenty available when we ate. The staff were very helpful, and we would definitely stay there a... Read more
from
Submitted on 27-06-2016
I would not recommend this hotel. Check-in went smooth enough, but the room was dark and dingy. The bathroom had clearly not been cleaned well, as there was a long strand of hair and soap residue in the shower; also, a good deal of mildew on the shower curtain - gross. Moreover, the a/c unit, which is housed in a locked door within the room, rattled constantly. My room happened to be right off the pool, which created a lot of noise. The pool officially closes at 10:00pm, but I had to call t... Read more
from Ocala, Florida, United States
Submitted on 03-07-2016
OK so I admit it, I don't know what the "Plus" is supposed to mean, however I do know that years ago "Best Western" didn't mean much to me and I avoided them. Last year we tried a Best Western PLUS in Pennsylvania and was incredibly surprised at how great it was... so "PLUS" to us just meant much better than the regular old best western. If it is supposed to mean something else I will blame their brand for not engraving what that is in my head. But there was nothing "Plus" about this hotel. Whe... Read more
from McDonough, Georgia
Submitted on 06-07-2016
Stayed for 3 nights.. Very clean, good breakfast, nice pool. Ask for extra towels as housekeeping doesn't provide enough when they clean. Within 15 to 20 minute drive of many Chattanooga attractions via I-75 and I-24. Plenty of eateries within a short drive and a grocery store across the street.
from Ashfield, Pennsylvania
Submitted on 14-07-2016
Stayed at 5 different hotels on our vacation. this was by far the best. Room was clean, breakfast very good, lots of options and very good coffee. Also had real cream not the pre fab plastic crap most places have today!
from Hendersonville, North Carolina
Submitted on 17-07-2016
Sometimes there were loud noises (banging sounds in the hall) and not perfectly clean but overall a good stay in Chattanooga. It is a lower priced hotel so don't expect the Ritz. That said, pretty good for the price. I would still recommend it.
from Roscoe, Illinois
Submitted on 19-07-2016
The front desk staff and manager are very nice and helpful. The breakfast was always good and the breakfast staff were nice. The room we stayed in needed updates. The shower had black mold around the chaulk. The walls had splotches of different colored paint. The cleaning staff does not do a good job. One of the vents was extremely dusty. We found candy wrappers, fake eye lashes, and poster board left over from a previous guest. There was also two voice mails left on the phone for a booty call.
from Birmingham, United States
Submitted on 20-07-2016
Understaffed hotel led to several missteps starting at check-in. Rooms not clean, no after hours maid staff, front desk clerks had too many tasks to be effective at primary job. I waited two hours on a lobby sofa for a room booked a month ago. Rooms shoddy - though hotel had a makeover. They covered problems with their update. Friends had rooms with no A/C. Towels and linens were sparse and had to wait on laundry to be done. TP was given out on an as needed basis.
from Augusta
Submitted on 25-07-2016
Upon check in the hotel had apparently zero air conditioning in the first floor hallway. The security system would not open the back door. Fortunately a helpful fellow guest told us a good yank on the door would open it. Entering the room the light would not turn on because there was no bulb. There were also no washcloths in the bathroom. When we tried to call the front desk, the phone did not work. The bathroom had a large red stain on the floor, the shower safety bar was about to come out of t... Read more
from chatanooga, United States
Submitted on 26-07-2016
This place does not have proper ventilation and climate control in the shared spaces of this hotel. The rooms are terribly outdated and have barely functioning AC units. Our ceiling had a leak and the beds were as stiff as a board.
from Tennessee
Submitted on 26-07-2016
Very helpful and friendly staff. Only negatives were not enough towels for number in party and the tub drain was very slow and backed up while showering. Breakfast was your typical selection however when I went to get coffee only Decaf was available as the other urns were empty.
from
Submitted on 28-07-2016
The staff was friendly and room was clean! The refrigerator in room did not work well but everything else was good! They serve a large breakfast every morning. Hotel is located in a good area and had a nice pool. Lady at front desk was very helpful.
from Cincinnati, United States
Submitted on 31-07-2016
Building, Room and amenities were excellent. Hot breakfast was very good. Plenty of choices. Staff was helpful and Friendly. The Security around the facility was great. No need to fear any unwanted persons entering the facility.
from Birmingham, Alabama
Submitted on 01-08-2016
We purchased a Groupon for our stay this past weekend. The amenities were great, the location was about 10-15 mins from downtown and the mall! We stayed in a king suite, the only surprise was the twin pull out but it worked out well. There were not any linens in the room for the twin pull out, but once I called for them, the staff brought them up with extra towels within 5 mins! We did not go to pool, but I thought it was nice that they allowed the pool to stay open a little late. The continenta... Read more
from Sebastian, United States
Submitted on 03-08-2016
Was very pleased with the stay and will do it again . Arrived early and the room wasn't ready , so we were upgraded to a suite . Loved it , very relaxing ,clean and quiet .We were coming from Fl. and it was a twelve hour drive. All I wanted to do is take a nap and when they said the room wasn't ready and then quickly said they would upgrade . Happy very happy ,Thank you !!!!!!!
from RAF Akrotiri, Cyprus
Submitted on 06-08-2016
Excellent place for a few days visit. The warm and friendly staff were quick to answer any questions I had and never made me feel pressured for anything. Great stay, thanks to all. Employees like this are reasons why Best Western is the top place to stay and they are the reason its called "BEST" Western!
from Pigeon Forge, Tennessee
Submitted on 20-08-2016
We had our Vietnam Trans and Guntrucker reunion there August 8 to 13. Ray and his staff made it a great success. The full breakfast was excellent, not often you see Gravy Biscuits. They provided us a very large area for us to meet each day. All we had to do is ask and they provided. Chattanooga tourist service provided information and Moon Pies for the group each day. Thank You .
from Kent, Ohio
Submitted on 21-08-2016
I was very disappointed with our stay. There were four of us with two different rooms. You could tell that the walls were recently painted but the carpet needed cleaned very bad. Our friends room wasn't totally cleaned as they had trash left from the guest before them and it never was removed. The lower floor where you come in from the pool had a musty smell. The breakfast offered several items but was unable to find anything other than pancakes and muffins that was that good..... I would ... Read more
from Livonia, Michigan
Submitted on 28-08-2016
Choosing a hotel in a city where you never stayed is like rolling dice, sometimes you win, sometimes you lose. This particular hotel is actually pretty good. I would consider it more a pass through than a destination hotel meaning folks are more likely to stop overnight on their way down to Florida which is good for you because it is relatively quiet well into the evening. Accomodations are what you would expect at a BW, clean rooms, attendant staff and so on. There are dining options in the ... Read more
from
Submitted on 04-09-2016
I usually stay at Best Western hotels as they have been nice at a nice price, but this one is terrible! The sheets on the bed were stained, nasty! The bathroom was in disrepair. The bathtub was very old and I almost slipped as it was not flat on the bottom. The acoustic tiles above the tub were very stained and sagging as if the water leaked down from the bathroom above. I would not ever stay there again.
from
Submitted on 04-09-2016
Loved this place! The staff was very friendly! I had a meeting on the afternoon we checked out and requested a late checkout and they accommodated us! Breakfast was good even though we got Down there close to time for it to be over.
from grapevine, United States
Submitted on 10-09-2016
After getting comfortable in our room, I detected a growing EMF sensitivity. I determined it may have been EMF sensitivity to Wifi but it could have been an overlapping of accumulated wifi signals from the area. Did not sleep as well despite the comfort of the bed. There will be a greater demand for EMF FREE rooms in the future once the public knows about the dangers of accumulated transmissions of cell towers, cell phones, smart meters, wifi, etc weakens the body and causes cancer.
from Moline, Illinois
Submitted on 11-09-2016
Stayed two nights in a suite to site see during a week of traveling. We were looking for a place along I-75 on the south east side of Chattanooga as we were stopping to ride the Tail of the Dragon, and see Lookout Mtn and Ruby Falls while in town. This hotel was in a good location for us with plenty of parking to park a trailer and stow it for a day while we rode Motorcycles. Check in was quick and simple, the lobby seems a bit dated and the carpets are a dark pattern and either need a good sham... Read more
from
Submitted on 12-09-2016
PROS:The staff were very friendly and welcoming and when we ran into a couple issues, they were taken care of quickly. We had a king suite and really put the little fridge to use. The outside pool looked nice and clean. CONS: The bathroom didn't have a fan (so if you have to take a big poop, it's not going to be a secret). The carpets looked and smelled old and the pullout couch was only twin size, although very comfortable. The king size bed wasn't soft enough to throw yourself on but we slept ... Read more
from St. Pete, Florida
Submitted on 13-09-2016
First room had no working A/C. Was moved to another room, a bit cooler and went to eat. Upon returning, the room was no cooler then when it was left. Was tired and didn't want to change rooms again. Opened A/C closet and it was filthy, looked like filter had not been changed in a year. Coils were iced over. Left door open for more air flow which made it tolerable.
from
Submitted on 26-09-2016
Viewing photos of this venue on the internet it looks like a first class hotel. Staying at this venue is another story. Our reunion group (50-60) people scheduled this venue well in advance of our stay. On our arrival, the key access from the back door did not work. The elevator was inoperable on several occasions and our room key did not work on more than one occasion. Especially annoying when trying to get into our room at 1:00am. Breakfast was another story. Same food every day, dried ... Read more
from Hoschton, United States
Submitted on 26-09-2016
We enjoyed this hotel on edge of chattanooga. Breakfast was good , employees were all nice and friendly. beds were comfy. The bathroom had a few hairs in it but overall very clean. We would stay again!
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