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Mainstay Suites

Knoxville, TN, US (TYS)

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Based on 169 reviews
Room & Rates

Suite, 1 Queen Bed, Smoking

1 Queen Bed
Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
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Suite, 2 Double Beds, Accessible, Non Smoking

2 Full Beds
Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
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Suite, 2 Queen Beds, Non Smoking

2 Queen Beds
Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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Suite, 1 Queen Bed with Sofabed, Non Smoking

1 Queen Bed and 1 Full Sofa Bed
Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details

Suite, 1 Queen Bed with Sofabed, Accessible, Non Smoking

1 Queen Bed and 1 Full Sofa Bed
Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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Suite, Non Smoking

Suite, Non Smoking

2 Full Beds or 1 Full Sofa Bed
Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Full Sofa Bed
Layout - 10 bedrooms, living room, and dining area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Hide room details
Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

1 Queen Bed
Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Hide room details
Suite, 1 Queen Bed, Smoking

Suite, 1 Queen Bed, Smoking

1 Queen Bed
Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
Hide room details
Mainstay Suites
361 Fountain View Cir, Alcoa, TN US 37701

Rooms
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access and barbecue grills.

Dining
Meet other guests and eat at a complimentary reception. A complimentary full breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Planning an event in Alcoa? This hotel has 600 square feet (56 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Barbecue Grills
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 169 reviews
from Los Angeles, California
Submitted on 01-14-2017
I have never met so many incompetent people in a single location. I booked a stay at mainstay suites through a booking website, as I was in town for a medical residency interview. I called and requested the airport shuttle when I arrived at the airport, and had to wait 85 minutes. I called seriously six times in the span of 85 minutes and was told repeatedly "a shuttle is on the way, we will check on its location and call back," I was never called back and later learned that no one ever checke... Read more
from
Submitted on 01-06-2017
The staff here are the most friendliest people ive come in contact with. The front desk is very helpful. Can not beat the team of housekeepers at this hotel. They check on us every morning to see if we need anything. Rooms are very clean and stocked everyday. Very friendly, helpfully, polite. I would recamended this hotel to anyone who ask. Breakfast is great. cleaniness of the hotel is very good. Would definelty stay here again. High praises to the team of housekeepers they go beyond the call o... Read more
from Memphis, Tennessee, United States
Submitted on 01-03-2017
It's taken me a while to review because I have been busy but wanted to share that when we were unable to find a cabin for our family we resorted to two of the rooms at this hotel. I have two grown sons who were bringing their wife and girlfriend with them. We waited too late into the season (sept) to find a cabin with enough beds or bedroom space for us. We booked a king suite and a one bedroom suite (which has a bedroom with a queen bed and then another queen bed right off the living room area... Read more
from Knoxville, Tennessee
Submitted on 01-02-2017
The manager & breakfast staff were so sweet & helpful. I could not believe the variety of the great food served for the free breakfast. Perfect location. Pet friendly. Bathroom clean with good shampoo & soap products. The tub/shower was average clean, but I suggest using better mildew cleaner products in the corners.shower, Excellent accommodations & amenities for great price. I will recommend this hotel to family.
from virginia
Submitted on 11-21-2016
Slower than normal check in service with reservation. Very noisy and not much done about it. Was put in a room right beside a room that was complaining of noise as I checked in, when I questioned why I was given that room I was told they are not making noise its the rooms above???? I also found a used washcloth in the shower, guess that was never cleaned. Appeared they did not vacuum either or very little. When checking out I never heard the clerk as anyone if they enjoyed there stay, guess she ... Read more
from Atlanta, Georgia
Submitted on 10-31-2016
I will recommended to others to stay this place. its clean and near by airport. they offer good break fast also . i booked this motel at last minute i completely satisfied with their service. Staff is very nice.
from Knoxville, Tennessee
Submitted on 10-21-2016
We are a local motorcycle shop that regularly needs to obtain local accommodations for our traveling clients. Mainstay Suites is always our first choice. Perry Prichard always gives us great customer service and will even provide transportation if needed. We always receive positive feedback from our clients on the well above average accommodations and amenities. Keep up the great work!
from Cedar Falls, Iowa
Submitted on 10-18-2016
We picked this hotel via Google map/hotel listing. It had a reasonable price for us. Called to check availability, very nice worker. Checked in a couple hours later and they had pulled up my choice number. Pleasantly/happily surprised by the hotel. Full size fridge, microwave, real silverware/dishes/cooktop. Kitchen island with two office chairs, pull out couch and queen bed. Non smoking room really was a non-smoking room--no stale/covered up scent. Bed was very comfortable. Bathroom was ... Read more
from
Submitted on 09-27-2016
Stayed here for a run to the Tail of the Dragon. Wonderful staff who were incredibly helpful and always available to help with what's the best around the area. Also, the rooms were nicer than you'd expect. Will stay here again and recommend to friends.
from Sebring, Florida
Submitted on 09-26-2016
Our stay was a pleasant stay, to say the least. Specifically I wanted to point out that when we checked in, Leanna went out of her way to make our stay nice. She was very accommodating and pleasant. I learned that Leanna is a fairly new employee, but she her customer service was fantastic.
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