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Mainstay Suites

Knoxville, TN, US (TYS)

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Based on 165 reviews
Room & Rates

Suite, 1 Queen Bed, Smoking

1 Queen Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Suite, 2 Double Beds, Accessible, Non Smoking

2 Full Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Queen Beds, Non Smoking

2 Queen Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Queen Bed with Sofabed, Non Smoking

1 Queen Bed and 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 Queen Bed with Sofabed, Accessible, Non Smoking

1 Queen Bed and 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, Non Smoking

Suite, Non Smoking

2 Full Beds or 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

1 Queen Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 Queen Bed, Smoking

Suite, 1 Queen Bed, Smoking

1 Queen Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Mainstay Suites
361 Fountain View Cir, Alcoa, TN US 37701

Rooms
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless Internet access and barbecue grills.

Dining
Meet other guests and eat at a complimentary reception. A complimentary full breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Planning an event in Alcoa? This hotel has 600 square feet (56 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per stay
  • Weekly housekeeping provided; fees apply for additional cleaning

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Barbecue Grills
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 165 reviews
from Knoxville, Tennessee
Submitted on 29-04-2016
Our stay was wonderful. Kathy was very helpful at the front desk. The room exceeded our expectations and the breakfast was amazing. Everything was clean and nice...thank you very much and we would stay again and would recommend it to everyone we know. Very nice place for a get away. Thanks again Nancy Turner
from Blaine, Tennessee
Submitted on 05-05-2016
Great staff, clean and well lit. Safe neighborhood with great restaurants within walking distance. Close to the Knoxville airport and to Knoxville proper. Easy access to the Great Smoky Mountains, too.
from Atlanta, Georgia
Submitted on 22-05-2016
The staff is friendly, and the room was very nice. We had a queen size bed in one room (W/TV), adjoined by a living room/kitchen area. The living room part had a couch, coffee table, and TV, and it was separated from the kitchen area by a counter with chairs. The kitchen had a fridge, microwave, coffee pot, oven/stove, and dishwasher. The bathroom was very nice, too, and the only negative I had on the room was the shower head, which shot out water pretty hard and couldn't be adjusted very we... Read more
from Ridgeland, South Carolina, United States
Submitted on 24-05-2016
When we entered our room we were quite surprised at the quality of accommodations. The room was well beyond our expectations. Full kitchen with cooking and dinnerware. Staff were helpful, breakfast was excellent. Choice of restaurants very good. Very reasonably priced. A happy choice.
from Potsdam, New York
Submitted on 25-05-2016
Spent 3 days in Alcoa/Maryville. The MSS was our base of operations. What a great place. Room was very spacious and clean. The only thing that really needed attention was the room-to-room fan that blows hot or cold air from the main room into the bedroom. (we were in a very spacious suite). It was quite dirty...a good 3 minute cleaning would solve this very minor issue. As it was such a minor issue, we didn't say anything, but we're certain if we had gone to the desk with this it would have... Read more
from Franklin, Tennessee
Submitted on 17-06-2016
I am a profession musician. I travel the world singing my songs and playing my guitar. I have stayed at every kind of hotel, motel, B&B imaginable. My stay last night at The Mainstay Suites in Alcoa Tn ranks up with one of the best. Great big rooms, clean and very friendly. The woman who served breakfast served me with a smile / even though I was 30 mins late! She was fantastic. I think the experience was so enjoyable because of General Manager Teagan Tilson - a radiant, attractive, energetic fi... Read more
from Albuquerque, New Mexico
Submitted on 27-06-2016
My son, his four classmates and teacher traveled from Albuquerque to Knoxville for the purpose of a conference. We attended this conference in May and stayed at the Mainstay Suites for five nights. The place is old, outdated and badly kept. The rooms were only cleaned to satisfy what you could see but don't peak behind a tv or chair it looked like a vacuum hadn't touched a corner in ages. There were bugs in the shower that I'm sure came out of the drain in the middle of the bathroom floor. The ... Read more
from Shropshire, England
Submitted on 27-06-2016
We stayed here for 6 nights as we wanted a base to explore this side of the Great Smokies, it proved to be a good choice at a very reasonable cost. We did have a serious issue (not of our making) on arrival with our room, I will not enlarge on it here because it was not the hotels fault either, and the problem was dealt with promptly, efficiently and to our satisfaction. The manageress Teagan Tilson runs a very good ship and all of the staff are friendly and helpful. The hotel itself is looking... Read more
from Chesapeake, Virginia
Submitted on 05-07-2016
When my motorcycle needed an overnight repair as part of my 3,800 mile trip, locals told me of a great hotel. It happened that Perry Prichard (Director of Sales for Mainstay Suites of Knoxville/Alcoa) was in the store. In discussion Perry thanked me for my military service and offered to drive me to the hotel). I had no reservations but the staff made me feel welcome and arranged a great room with nice kitchen and living room and overlooking a beautiful pool. Dinner at a great restaurant ac... Read more
from Alcoa, Tennessee
Submitted on 07-07-2016
Excellent stay. Staff are well very well trained. Room and all facilities were clean. Was interested in a motorcycle trip and the assistant manager could not have been more helpful. Color, waterproof maps were provided along with his comments on sites to see.
from
Submitted on 09-07-2016
Great location to the Airport and downtown Knoxville!! Excellent and Friendly staff! Clean and comfortable hotel for a great price! Restaurants and shopping near by for convenience. Also close to the Smoky Mountains!
from
Submitted on 13-07-2016
From the moment we entered the building there was a pleasant vibe. We were greeted warmly and when we asked to change rooms it was handled immediately! The bed was comfortable and the pool was nice to have in the early evening. We would definitely return to this location ???
from Providence, Rhode Island
Submitted on 21-07-2016
I'll start by saying the rooms are very spacious, with all the amenities to make you comfortable. Also, nice patio area and pool. However, what won us over was Perry Prichard. We picked this hotel as a convenient location to ride our bikes through the Smoky Mountains. He saw us at breakfast the first morning and came over to introduce himself. He offered us riding maps, recommended area attractions, and actually, plotted a few routes on his laptop for us. He also offered supplies to clean ... Read more
from Maryville, Tennessee
Submitted on 29-07-2016
I can't say enough about the staff at MainStay Suites. After being away from home for Chemotherapy, we drove home (4 hour trip) to find a broken AC and a 98 degree house. I called MainStay and Jason found us a room right away. Check in was quick and for someone who was exhausted and miserable, that meant a lot to us. Our room was great. I can't thank Jason and the others enough for helping us find some cool air and a place to rest when we needed it most!
from Tomball, Texas
Submitted on 05-08-2016
We are traveling to Delaware for a family funeral so this has been a difficult trip. We were treated so well and had an amazing stay at the Comfort Inn Presidential in Little Rock, after driving for 8 hours I was looking forward to another relaxing night. The reviews here were really good, staff was given high marks. I'm guessing Jasmine was not on duty. I've was in hospitality for many years and greeting a customer is important to a first impression. She was outside smoking and talking to a m... Read more
from Stamford, Connecticut
Submitted on 10-08-2016
Three of us on a motorcycle trip from CT. Can't say enough about the service we received from all. The manager, Perry Prichard, could not have been more helpful in providing interesting, different and extremely enjoyable routes for us to take. He provided safe and secure parking for our bikes and even had a wash station set up. Seriously we could not have asked for more. The rooms were fine, clean and great working showers. An a one operation, if ever in the area we can highly recommend Main St... Read more
from Centre, Alabama
Submitted on 23-08-2016
rooms were sound proof very well. they were clean, well stocked for everything you would need. I was extremely surprised to find the suite as big as it was with a full kitchen for a very low price. staff was super friendly and helpful. will be staying at this location again next time I am in this area.
from
Submitted on 07-09-2016
My Husband & I and some Friends came to ride the backroads, the Hotel is centrally located to everything we wanted to do, they had secure parking for our motorcycles and the staff was very friendly and helpful. Very Clean and Great rooms!!!!
from Charlotte, North Carolina
Submitted on 09-09-2016
This hotel is designed for extended stays, however, I stayed one night. The check-In agent, Jason, was super friendly and helpful. The room was a suite, albeit a small one. It was very clean and the hotel was relatively quiet. I did hear a dog barking while walking down the hall. The free breakfast was sufficient and not just "continental". The hotel was definitely worth the price and is within walking distance of many restaurants.
from
Submitted on 23-09-2016
I stayed at mainstay suites in Alcoa. I was checked in by a wonderful front desk girl named leeanna . she said she was new but it didn't seem like it. She handled her job better then anyone that I've seen working there. She's spunky got a great personality! Rate this hotel 5 out of 5 because of her!!
from
Submitted on 24-09-2016
My friends & I haves stayed at this location for Vols football games for the last 15 years. We have showed tremendous loyalty. Last night after traveling from Nashville, we we told we had a room, but it was with 1 bed & a sleeper sofa. We have 4 adults. Of course being UT/FLA weekend no other rooms are available. We stayed here last weekend during Ohio University had no problems, thanks for showing us the love!
from Raleigh, North Carolina
Submitted on 24-09-2016
Perry & the staff made our trip absolutely perfect! The location of the hotel is ideal to go explore the amazing roads & scenery of the surrounding area with an easy trip back to "civilization". Thank you again to Perry & the hotel staff in going above & beyond in ensuring we had a wonderful stay & "The Perfect Road Trip"!
from Sebring, Florida
Submitted on 26-09-2016
Our stay was a pleasant stay, to say the least. Specifically I wanted to point out that when we checked in, Leanna went out of her way to make our stay nice. She was very accommodating and pleasant. I learned that Leanna is a fairly new employee, but she her customer service was fantastic.
from
Submitted on 27-09-2016
Stayed here for a run to the Tail of the Dragon. Wonderful staff who were incredibly helpful and always available to help with what's the best around the area. Also, the rooms were nicer than you'd expect. Will stay here again and recommend to friends.
from Cedar Falls, Iowa
Submitted on 18-10-2016
We picked this hotel via Google map/hotel listing. It had a reasonable price for us. Called to check availability, very nice worker. Checked in a couple hours later and they had pulled up my choice number. Pleasantly/happily surprised by the hotel. Full size fridge, microwave, real silverware/dishes/cooktop. Kitchen island with two office chairs, pull out couch and queen bed. Non smoking room really was a non-smoking room--no stale/covered up scent. Bed was very comfortable. Bathroom was ... Read more
from Knoxville, Tennessee
Submitted on 21-10-2016
We are a local motorcycle shop that regularly needs to obtain local accommodations for our traveling clients. Mainstay Suites is always our first choice. Perry Prichard always gives us great customer service and will even provide transportation if needed. We always receive positive feedback from our clients on the well above average accommodations and amenities. Keep up the great work!
from Atlanta, Georgia
Submitted on 31-10-2016
I will recommended to others to stay this place. its clean and near by airport. they offer good break fast also . i booked this motel at last minute i completely satisfied with their service. Staff is very nice.
from virginia
Submitted on 21-11-2016
Slower than normal check in service with reservation. Very noisy and not much done about it. Was put in a room right beside a room that was complaining of noise as I checked in, when I questioned why I was given that room I was told they are not making noise its the rooms above???? I also found a used washcloth in the shower, guess that was never cleaned. Appeared they did not vacuum either or very little. When checking out I never heard the clerk as anyone if they enjoyed there stay, guess she ... Read more
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