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Hilton Knoxville Airport

Knoxville, TN, US (TYS)

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Based on 680 reviews
This hotel, within walking distance of the airport, is conveniently located near Knoxville area attractions visitors won`t want to miss, like Neyland
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Hilton Knoxville Airport
2001 Alcoa Highway, Alcoa, TN US 37701-3163

Each of the 236 guest rooms have the unique residential ambiance you`ve come to expect from a Hilton hotel. The Hilton Suite Dreams bed is luxuriously comfortable for the ultimate in rest and relaxation while traveling. You will enjoy the amenities such as the spacious lighted work desk, 37" flat screen television with premium channels, and MP3 compatible radio.
Room Amenities Include:

  • Complimentary Weekday Newspaper
  • Coffee / Tea Maker
  • Telephone with Voice Mail
  • In-Room Safe
  • Clock Radio
  • Desk

There is a beatiful indoor pool and whirlpool located in the sunlit nataorium. The landscaping and waterfall will have you feeling like you`re swimming in a tropical lagoon. You can relieve some stress at the PreCore Fitness Center, or spend some time choosing the perfect souvenier for your loved ones back home at the on-site gift shop.
Property Amenities Include:

  • FREE Wi-Fi
  • FREE Parking
  • Fitness Center
  • Bar / Lounge
  • FREE Airport Transportation
  • Business Center and Services

During your stay make sure you visit the on-site restaurant, Cooper`s, for a casual fine dining experience. This restaurant is open for lunch daily and Sunday Buffets, and offers extended serving hours for dinner. Room service is also available through Cooper`s. When it`s time to unwind with a glass of wine or cocktail, spend some time at Landing`s Lounge. The lush atrium setting and complimentary evening appetizers are sure to set the scene for a relaxing evening.
Area Attractions:

  • Sunsphere Tower
  • Knoxville Convention Center
  • East Tennessee History Center
  • Market Square

  • Audio/Visual Equipment (+)
  • Banquet Facility
  • Business Center
  • Business Services (+)
  • Conference Rooms
  • Elevator / Lift
  • Fitness Facility
  • Free Airport Shuttle
  • Free Morning Paper
  • Free Parking
  • Free Wi-Fi
  • Indoor Pool
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Mountain View
  • Restaurant
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 680 reviews
Submitted on 21-05-2016
The location was great although a little tricky. It is very close to Maryville. Where we were headed. The newly redecorated rooms are lovely and very nice. Our kids enjoyed the pool and hot tubs. The staff was friendly. The executive floor lounge was simple but nice. I would stay here in the future.
from Cape Coral, Florida
Submitted on 22-05-2016
A great hotel, loved the room, what a view to watch planes commuting and going, Their breakfast was fantastic, the scrambled eggs were delicious. The staff were very helpful checking us in and accommodating us traveling with wheelchair
from Muskegon, United States
Submitted on 23-05-2016
Rooms are nice, but the middle common area is pretty loud and echoes into the rooms. Not ideal if you need to sleep early in the evening for an early flight the next morning. Great location for flying into the Knoxville area.
from Chicago, Illinois
Submitted on 25-05-2016
Beautiful hotel within walking distance - walking distance! - from the 12 gates of Knoxville airport. Great room, cool little gift shop (The operator could use a bigger TV behind her counter!), wonderful sleep (zero airport traffic after 9:00PM). Only wish I could have stayed longer.
from Lima
Submitted on 25-05-2016
This hotel is head and shoulders better than the other competing hotels in this area. Very attractive right from the time you walk in the door, to when you see your room. Even located near the runway, very little noise penetrates, and the rooms are large and comfortable. If I had any "complaint" it would be that signage is not visible from the westbound side of the highway, easy to overshoot.
from Palm Bay, Florida
Submitted on 29-05-2016
The staff was courteous and the rooms large ,clean and elegant. The location was convenient once we figured out the road system . I wish the parking was a little easier and not so far from hotel entry.
Submitted on 01-06-2016
Conveniently located next to the terminal via covered walkway. Hotel just completed renovations. Beautiful rooms, comfortable beds. We really liked staying on executive level. We had a snack when we arrived and breakfast before checking out. Hotel is staffed by friendly employees. Free parking for guests. Even though we did not get a chance to use it, large clean pool area. Pool area was not over whelmed by the odor of chlorine as so many are. This hotel was a lot nicer than where we sta... Read more
from Knoxville, Tennessee
Submitted on 02-06-2016
Excellent service. Clean updated rooms. Would definitely stay again. Super easy access to the airport. Only negative thing I experienced was having a room directly across from the elevator. Parents and loud kids screaming at 4:00 am!!
from kentucky
Submitted on 02-06-2016
great folks and great rooms nice hotel on runway love it beds and pillows great I will be back all was great and this place is a great place to stay thanks to all and the rooms are great thanks to all for the stay we had fun
from Loudon, United States
Submitted on 06-06-2016
This hotel is in an excellent location with newly renovated accommodations. The front desk staff is excellent and friendly. There is free parking for as long as you need. You can check in the night before an early flight and have no worries about making your flight on time.
from Chennai, India
Submitted on 12-06-2016
What a stay!!! ... one of the most amazing stay!! @for a family of four at a great deal.A big saving!!! Thanks to who recommended us to stay at Alcoa, Tennesse and drive to 'The Great Smoky Mountains' for a further trip. Very quick check in for a 3N/4D stay.Fantastic stay and excellent relaxation after an hour and half trip to Gattlinburg-Somky/Clingmansdome's visit. Almost located at the Knoxville Airport and can walk through for check in. A huge property with two elevators and a ni... Read more
from Plainfield, Indiana
Submitted on 13-06-2016
We combined a family party with a mini vacation. The hotel was very nice, the rooms were comfortable and the food was excellent at the event. We were on the executive floor and had the continental breakfast one of the two mornings we were there. While it was sufficient, it was not quickly replenished when depleted. Also was surprised that beer and wine were not included during evening hours. The proximity to airport was outstanding.
from Commerce Township, United States
Submitted on 14-06-2016
The hotel is right next to the Knoxville airport so you can drop your rental car off the night before so you don't have to deal with it in the morning. Hotel is about a slow 3 minute walk from the airport. WiFi speeds suck though
Submitted on 18-06-2016
Very nice hotel. Easy to access from the road. Plenty of parking. Very large and clean rooms. Extremely comfortable bed. We were visiting Maryville College and it was a very easy drive to the campus from the location of the hotel.
from San Diego, California
Submitted on 19-06-2016
Had to stay over one more night on a multi night trip and stayed here. Clearly recently renovated, and the entire building from rooms to lobby looked great. Did not spend much time here but was happy with free parking and free wifi, a rarity for a full service Hilton. Staff was friendly and attentive as much as I interacted with them. Bed's were obviously new and very comfortable, which offered me a much better sleep than the property I stayed at the prior 4 nights for my last night in Alcoa;.... Read more
from Memphis, Tennessee
Submitted on 26-06-2016
I have been going to Hiltons since 2000- member of hhonors since 2006... Maybe it was because most of my stays initially were overseas, but since I am back stateside, it seems like I am more and more disappointed by the top brand and the way they handle their loyalty members. I almost bought a timeshare!!! I am glad I didn't
from Glendale, United States
Submitted on 28-06-2016
We have stayed at this Hilton several times over the last few years as it's so convenient to the airport and my family is all in the area. This was our first stay since the remodel and I have to say it was pretty much the best so far. The hotel is clean, beautiful and the service was great!!
from Los Alamos, United States
Submitted on 29-06-2016
Hotel was clean, room was better than expected. Hotel amenities were great, specially if you are just passing through Knoxville and have no plans to go anywhere else. Hilton chain continues to impress me with friendly service and a staff that's is always willing to help!
from Lavergne, United States
Submitted on 29-06-2016
Stayed on the Executive Level. Hotel going through a reno and the areas outside the rooms and other areas was a little warm from an opening near the roof. Fantastic staff. Pricing was surprising compared to other Hilton's I stayed at, no $5.00 bottles of water. Room service pricing was very good.
from Austin, Texas
Submitted on 02-07-2016
Very clean. Staff was great and very helpful. Room smelled wonderful and clean. Food at dinner was ok. Good mixed cocktails. Location was right off the interstate with a big sign telling you what exit to take despite the wrong gps direction
from Maryville, Tennessee
Submitted on 02-07-2016
For my birthday I wanted a quick little getaway from the kids and to spend some time with my husband. I chose this hotel for three reasons: one, being that it was recently renovated, two, because it was close, and, three, because of the late checkout time which was 1:00. I was so excited for the opportunity to sleep in! Between two kids and a crazy woodpecker landing on our bedroom roof at home that had been waking us up every morning for two weeks, we needed the rest. Everything went very well ... Read more
from Merrick, United States
Submitted on 07-07-2016
I have stayed at this hotel numerous times. The staff is outstanding. If you are travelling, you couldn't get any closer to the airport even if you were sleeping at your gate. Despite the proximity to the airport, there is little or no noise, and we have stayed on the runway side of the hotel. I recommend it to airline travelers and car travelers as well
from Johnson City, Tennessee
Submitted on 08-07-2016
I have stayed at the Hilton Knoxville Airport many times over the years. The staff and the service has always been outstanding and this year was no exception. We have a yearly family reunion in the area and all stay at the Hilton. The staff is so very gracious to us and could not be more helpful. I would like to put a shout out to Steve who went above and beyond to make us feel comfortable! The remodel is beautiful and the rooms are comfortable and inviting.We all gathered for the breakfast buf... Read more
from Richmond, Texas
Submitted on 09-07-2016
Nice & Comfy Rooms... But it's off the beaten path, about 14 miles south west of I-10Fwy. Parking is free & they have a bar & restaurant. Caters to a mostly a business class, but good enough for families. The rooms were big & modern and had flat screens and nice down bedding. We had Double Queen rooms that were connected and good for watching my sons. Breakfast WAS NOT INCLUDED in the room stay. It cost me $68 with a tip for the buffet breakfast for my family of 6 (3 adults/3 children). They ser... Read more
from Tennessee
Submitted on 10-07-2016
Highly recommend this hotel......close to airport, great resturant, super fitness area, very clean, Professional desk clerks. Clean rooms, very roomy...everything updated. Close to other places of interest in the area, great place to hold meetings, felt this hotel went out of their way to welcome us.
from Wood Dale, Illinois
Submitted on 11-07-2016
Very nice hotel, walking distance to the airport. Front desk staff very friendly. The rooms are very nice and the beds are comfy. The executive lounge was very nice and the ladies were very pleasant. Would definitely stay there again.
Submitted on 12-07-2016
I recently stayed at the Hilton Knoxville Airport on my way back to Los Angeles only to be more disappointed than my last stay 6 months earlier. I was given a nice room, but after a long day just wanted to order room service and get to bed. I searched the entire room but could only find a cocktail menu and no room service menu anywhere? I called the main desk and they sent someone up with the menu so then that delayed me ordering dinner. As I went to shower after dinner, I found that there ... Read more
from Butlerville, United States
Submitted on 12-07-2016
everything was clean and staff was great.we would stay here again. The restaurant was open late and the bar was great.One night we arrived back late and was able to order room service which was really nice.
from New Jersey
Submitted on 13-07-2016
Stayed here twice due to proximity to airport terminal. Nice to walk 2 minutes to hotel after getting in late at night. Then walk back next morning to pick up rental car, thus saving rental costs. One night I only had 1 bath towel in my room. Since I was staying just overnight it was not a problem for me, but I can see how some people may get worked up over it - plus it seems to be a common theme reading other reviews. Rooms were clean enough. Also at night there is a light by the switch n... Read more
from Fort Pierce, Florida
Submitted on 17-07-2016
Always have a great experience with the Hilton. Everything is first class. Beds are extremely comfortable. Showers are low for someone 6'3" tall. Rooms are excellent staff very helpful. It is worth a few dollars more to enjoy your stay and feel refreshed in the mornings.
from Seattle, Washington
Submitted on 20-07-2016
The Hilton has now MORE reasons to stay - the newly remodeled rooms are awesome!! They have upgraded everything from sleeping to banquet rooms and the pool area is a dream come true with its tranquil waterfalls! Jan in Banquets, Patricia and Alice in Concierge and I am so sorry to have forgotten the bellman's name, but they ALL receive Kudo's from me for all their help during my stay!
from Clarksville, Tennessee
Submitted on 21-07-2016
Great stay,great staff,great price. I would highly recommend this Hilton to anyone stopping in the area. I could not have asked for a better experience on a short notice business trip or any other for that matter. I will stay here again.
Submitted on 22-07-2016
Good price, great atmosphere, and friendly staff. Easy access to Knoxville or to the Smoky┬┤s. I stay there often and they makes me feel appreciated. Plenty of great places to eat and it is very close to Dollywood attractions in Sevierville TN. Airport join this facility.
from Rutherford, New Jersey
Submitted on 23-07-2016
We stayed for two nights before our trip to Pigeon Forge. We flew in to the airport and landed around ten pm. After getting our luggage, the hotel was a very short walk from baggage claim to the lobby! That brief walk was welcome after traveling with two small kids! We were immediately greeted when we entered and offered bottles of water as we checked in. The bellman talked with my kids as I got our keys which were simply handed to me because I had checked in online. So easy! We stayed on the... Read more
from Oshkosh, Wisconsin
Submitted on 25-07-2016
I used Hotwire to get this room for $65 and got more than my money's worth. The service is great. The checkout time is 1pm!! The bar was a little expensive. The rooms are immaculate and somewhat modern. We were right on the airport property but I couldn't hear too much air traffic. I would definitely stay here again. Great for families.
from Norfolk, Virginia
Submitted on 26-07-2016
Booked a room online at the last minute & showed up 1 hour later. Thoroughly modernized & comfortable room in an older hotel, with good bed and updated bath, flat screen, single coffee pod machine and high quality Peter Thomas Roth toiletries. 2 min walk to the Airport and free parking. A great stay!
from Richland, Washington
Submitted on 29-07-2016
This looks like a relatively old hotel from the outside, but I was pleasantly surprised with the modern features of the room. The hotel must have had some recent renovation. The room size and working desk area were more than adequate for a business traveler. I would definitely stay here again. The convenience to the Knoxville airport terminal is unbeatable. There is no need for an airport shuttle: just exit the hotel and walk 70 meters or so to the airport lobby area. That location conveni... Read more
Submitted on 29-07-2016
The hotel was recently renovated and it is very elegant , modern and functional. I was really enjoying their restaurant and all the amenities. Very courteous personnel. I will always stay here while traveling thru the area.
from Dallas, Texas
Submitted on 02-08-2016
Great location for us because your 15 mins from everywhere. Next to airport. No covered parking glad it didn't rain. You can unload your luggage in covered area. The loung was nice. Good food, although we ate at the ye old steak house. Gift shop for news paper. No wsj only USA today in lounge or at front desk. Espresso machine didn't work in lounge. Rooms clean basic and new. Rate was fine.
from Henderson, Nevada
Submitted on 04-08-2016
I was travelling alone with limited mobility, 2 checked bags and a bunch of freezer blocks to keep perishables in my ugly scenario. The staff was super helpful and solved all my problems. My room was generally fine, including a little refrigerator. The bathroom looked brand new: modern, well lit, stylish, super clean...with an excellent roll-in shower complete with waterproof seating. Wi-Fi and the two public computers in the lobby met my needs. Restaurant was convenient and adequ... Read more
from New York
Submitted on 10-08-2016
Staff were all very nice. Having an early flight, staying so close to the airport was extremely convenient. We were able to walk and return the car, and walk to the terminal in the morning. This is a quiet airport. We were not disturbed by any air traffic.
from Glen Allen, Virginia
Submitted on 11-08-2016
This newly renovated Hilton is a nice treat on the outskirts of town. The hotel is connected to the Knoxville airport and easy to get to if driving by car. There was plenty of parking without normal airport hassle. They will give you a car tag when checking in, but it did not seem like they don't check the lots that much. Anyway, it a very spacious hotel, big open lobby area as shown in the picture. A nice bar area that is comfortable and relaxing to enjoy drinks or a quick meal. The check... Read more
from Johnson City, Tennessee
Submitted on 13-08-2016
My wife spent one night at the Hilton prior to my flying out to Alaska. The hotel has recently been renovated and updated. The rooms are nicely decorated and very comfortable. We chose to stay on the executive floor, which provided us an afternoon snack and breakfast in the morning. I would highly recommend spending the extra money to take advantage of this feature. The Hilton is located near many restaurants if you do not want to eat in the hotel. And the airport is a short walk away unde... Read more
from Lake Worth, United States
Submitted on 15-08-2016
They were great to deal with and quite accommodating. Surprisingly the room is right near the runways and it wasn't loud at all! The people on the phone were great and helpful. They had no problem with our late check in and while the site says two full beds, they are actually two queen beds which is just what we needed!
from Saint Louis, Missouri
Submitted on 17-08-2016
Comfortable beds. Some folks in my group stayed in rooms closer to the terminal and complained of aircraft noise. The bar and happy hour menu you was a highlight after a long day of conferences. Would stay again.
Submitted on 06-09-2016
This hotel is a great option for earlier morning flights and allows you to park for free while on vacation which almost covers the hotel cost...Wonderful beds...nice pool with hot tub...super friendly check in...they even gave my husband a ride from long term parking before our flight...they had fresh coffee and muffins at 4 am...we left at 5 am...covered walk to the airport makes it super easy for travel I can't say enough good things about this hotel!
from cincinnati
Submitted on 06-09-2016
Nice clean bright white bathroom. Newly remodeled with Xtras. Fridge and magnified lighted mirror. Convenient and very good breakfast bar. Nice comfortable bar in the center of the facility. Looked like a nice pool but did not get to use it. The beds were fairly comfortable. I say fairly as I felt like my bed sagged in center and we arended not heavy people.
Submitted on 07-09-2016
The Hilton TYS Knoxville is excellent, convenient, clean, friendly, modern, well managed, nice restaurant, nice lounge, half a block walking distance to airport, free WiFi, etc. I would definitely stay there again.
from Kenosha, United States
Submitted on 07-09-2016
We enjoyed out stay at the Hilton Knoxville Airport. It was convenient to the Wedding we were attending and most of the guests stayed at the Hilton. When we are back in Knoxville and need to be by the airport, we will choose the Hilton there.
from Broken Arrow, Oklahoma
Submitted on 09-09-2016
The room is so clean. The beds so comfortable. The waterpick shower is so perfect. The people are wonderful. We liked it enough we changed our plans to stay another night. They do not have breakfast but have a muffin and snack bar. The restaurant on site is delicious.
from Dallas, Texas
Submitted on 11-09-2016
This Hilton property is located literally AT the Knoxville airport. You can just walk 5 minutes along a canopied walkway between the hotel and the airport baggage claim area - how's that for convenience. Nice newly-renovated rooms, comfortable bedding; their Executive Lounge is even open on Friday evenings. If you happen to have a real-early flight, before their regular restaurant or Executive Lounge opens for breakfast, they even have hot coffee and muffins as early as 4:30am at a help-yourse... Read more
from Singapore, Singapore
Submitted on 12-09-2016
Due to early flight, have to stay in this hotel, not very much value for money, just an average experience, but generally clean too, service is not fantastic, does not find too much of selling point except the location near to airport.
from McMinnville, Tennessee
Submitted on 13-09-2016
We came as part of a package deal for a football getaway. Stayed on the executive level. Complimentary food and drinks were nice. Friendly staff. Clean rooms. Slept well. Viewso were nothing to write home about but if you want to be close to the Knoxville airport you couldn't get closer than here!
from Sterling, Illinois
Submitted on 13-09-2016
Qick and easy access to the airport and rental car return. Walk the short distance to the airport or take the shuttle. Friendly employees at the hotel. Nice restaurant and bar. Executive floor with lounge.
Submitted on 16-09-2016
No complaints. Really expected airport noise, as the hotel is literally next to one of the arrival/departure gates. We never even heard one take off. Room was clean. Front desk and entrance were ran very efficiently. Bellman kept things moving. Nice meeting rooms. Overall, a great stay.
Submitted on 16-09-2016
I'm a regular visitor to Knoxville for business. If I have a late arrival or early departure, I always stay at Airport Hilton. The highlight of my visit is always the excellent service from Patricia in the Executive Lounge. Of course I would love free drinks at happy hour, but regardless, it's an enjoyable stay every time mostly due to her pleasant personality. Generous gift shop hours are also very nice, and the lunch buffet is a nice value. You seriously can't beat the two minute covered... Read more
from Titusville, Florida
Submitted on 18-09-2016
The best part was the executive lounge the ladies up there Beth was solo nice and kept all the food and drinks clean and stocked and Patricia was the same way. We checked out on the 16th and we will check in again on the 21st we love this hotel
from DeWitt, Iowa
Submitted on 18-09-2016
My first time in the Knoxville area and I stayed here for business. Room was nice and bed was very comfortable. Furnishings were updated, room was very clean and everything was in working order. I really enjoyed the lighted mirror in the bathroom and the magnifying make-up mirror was a bonus! The only meals I ate were in the hotel restaurant at breakfast. Food and service there were superb. They have a breakfast buffet but I prefer to order off of the menu. My food seemed very fresh and they co... Read more
from Nashville, United States
Submitted on 18-09-2016
First Class service and accomodations for an extremely fair price. I reccomend a Hilton Membership so one can take advantage of the Club Lounge. A 3 minute walk to the main terminal of the Knoxville Airport.
from Knoxville, Tennessee, United States
Submitted on 18-09-2016
Always a pleasure to stay at this hotel that has all you need to be ready for an early AM flight without driving 30 minutes art 3:30 am! The staff is friendly, and they facilitate your ease. I arrived fairly late, but the restaurant was still open. Great.
from Springfield, Illinois
Submitted on 20-09-2016
We were in town for a family wedding and this was the hotel selected for us. Beautiful public spaces and rooms. The bed was the best hotel bed we've had in years!! Staff were friendly, helpful, and knowledgeable. Easy access in and out. We were afraid the hotel's proximity to the airport would mean lots of noise, but we heard nothing from the airport. Rooms were very quiet, even when there were people in the hall or next door. Food was excellent (breakfast buffet), service was friendly. All... Read more
from Speedwell, Tennessee
Submitted on 22-09-2016
We stayed here because it was right at the airport & we could leave our vehicle there free up to 10 days while we flew to the Dominican Republic for our 41st anniversary! We loved our room & the staff was very friendly!
from Cosby, Tennessee
Submitted on 23-09-2016
We have been using this property for fifteen years when we have made vacation trips from our Tennessee cabin in Cosby which is an hour away. I was first drawn to the property by its proximity to the TYS terminal accessible via a covered walkway. Also, you can park your car during the duration of your trip which usually covers the cost of the hotel room. The property has just undergone extensive renovations and now has a new modern look and very nice amenities. We are heading to Portland, Main... Read more
Submitted on 25-09-2016
Room was clean and quiet. I would recommend this hotel. Very convenient to the airport to have a good nights sleep before continuing on with our trip. Bathroom were clean and beds were comfortable. The bar has plenty of TV's for watching sports games and grabbing a quick bite to eat. Breakfast was hot and service was fair.
from Soldotna, Alaska
Submitted on 28-09-2016
Stayed at the TYS airport Hilton once again, and there are a few changes. #1- no more free snacks in the bar between 5 and 7 pm. Now a three dollar charge. #2- no longer a discount in the restaurant (Coopers) when you use your Hilton card. SO...... for about $20 more per room, you can stay on the club level and get freebie snacks and breakfast,too. The GOOD news is that the staff are still great and the rooms are super comfortable, upgraded and very clean. Best beds anywhere!! PS if you ask ab... Read more
from Atlanta, Georgia
Submitted on 29-09-2016
I enjoyed stay here for a weekend. The recent renovation has resulted in a hotel that I enjoyed and will visit again. The hotel is a short walk from the Knoxville Airport. The staff was friendly and helpful. The room was comfortable. The food was good. There are sitting places in the lobby for conversations.
from Boston, Massachusetts
Submitted on 29-09-2016
This hotel always lives up to my expectations. Being near the airport makes it painless to return or pick up a rental car and get to and from the airport even in bad weather or late at night. The rooms are always clean and comfortable. I've had no problem with internet, plenty of outlets. I've eaten in the bar area before and it's very good. Overall highly reliable and good value.
Submitted on 30-09-2016
Nice room and good dinner! Love the easy access to the airport. Comfortable beds and nice pillows. Staff was friendly and helpful. We had an early flight and walked to the airport. Would recoment to stay here Thank you
from Oviedo, United States
Submitted on 30-09-2016
The hotel, staff, and location were excellent, but they had the shower heads at 5 feet 6 inches, I am 6 feet tall. The result back problem caused the stay to be one of regret! Had I not needed to shower, I would have rated this much higher, but just one aspect of the trip can make or break it, and this one was broken.
from Corona California
Submitted on 01-10-2016
Flew in to meet my sister and two other friends for s girls week in Gatlinburg when several flights were delayed. We stayed at the Hilton and it was fantastic. The staff was patient and professional. Their restaurant was clean had great food at redo able prices. Great surprise stay! Would definite stay again.
from Punta Gorda, Florida
Submitted on 06-10-2016
The hotel is clean, has wifi, nice bar, exec level is great and easy drop off of car rental and connected to the airport. The front desk staff is very helpful. I stay here when I have connections through Knoxville.
from Loudon, United States
Submitted on 06-10-2016
The trip I took was to a place that is just see someone that is just staying at the hotel was great because it was close to the airport, covered all necessities, and was just wonderful. The reason fro choosing the hotel was 1) location, 2) the service, and 3) easy to get to and enjoy. The trip was great and when I returned very late due to the flight, they were ready for me. Thanks to the hotel folks I didn't have to deal with night sight, timing, or decisions.....Than... Read more
from Key West, Florida
Submitted on 10-10-2016
I can't say enough about this Hotel and its staff. The moment I checked in till the day I checked out was a great experience. Mike the shuttle driver is a great addition to any company. He made the stay excellent with his knowledge of the area and recommendation on where to eat. His genuine greetings every time we passed made me and my co-workers feel welcome.
from louisville
Submitted on 27-10-2016
If you are not able to stay in downtown Knoxville this is a good alternative. The parking lot is huge, the hotel is relatively quiet ( considering it is by an airport ,) and the bar / restaurant are good as well. Everything is clean and spacious. There is a shopping mall within a few miles as well as plenty of dining options in the near vicinity.
from NW Alabama
Submitted on 29-10-2016
This Hilton was one of the best Hiltons at which I have stayed. The bed was super comfortable, the sheets fresh and soft, the room impeccably clean, and the service excellent. I highly recommend staying at this location. The restaurant was impressive, too. Somehow, my order got lost, and I ended up waiting a very long time for it. They apologized and did not charge me for my meal. I didn't complain about how long it was taking, they just offered, and I thought that was pretty cool.
from Knoxville Tennessee
Submitted on 30-10-2016
We loved our room, the service, our experience there was good. I still wish that the pool was warmer. The reason why I chose this hotel was for the pool. It would have been nice to know that it wasn't working. We would have chosen another hotel instead.
from Greeneville, Tennessee
Submitted on 31-10-2016
Great place to stay. No need to go out once you arrive. Clean rooms, great food, easy on the wallet. Excellent staff that will treat you like royalty. Plenty of secure parking. Will definitely recommend to my friends.
from Weare, New Hampshire, United States
Submitted on 02-11-2016
When I was told I was staying at an airport hotel, I certainly did not expect the luxury I found at this Hilton property. It was no more than a 10 minute walk in a covered walkway to the hitel lobby. Additionally, there was ample well-lit hotel parking across the side street from the hotel. The facilities, especially the indoor "naturatorium"were beautiful and the gift shop well stocked. And my room was worthy of the Hilton brand.
from Orlando, Florida
Submitted on 04-11-2016
This hotel is a great choice if wanting to stay by the airport. You can literally walk 2 minutes under a covered walk way to and from the airport. Staff is friendly and helpful. The food is good and moderately priced. They have a salad bar nightly that is delicious with quick service. Rooms are clean and open. Wifi fast with no issues. Would definitely stay here again if in the area.
from Harrogate, Tennessee
Submitted on 06-11-2016
I have stayed at the Hilton, airport TYS, many times and have always felt safe and welcomed. The hotel has undergone a renovation and the room is beautiful- soothing and modern. Always good in-room food.
from Tampa, United States
Submitted on 13-11-2016
Pleasant stay, experience, very clean and helpful staff. The restaurant prices were right on and the shuttle network was easy to ask for directions and were pleasant taking us to different locations. Marc
from Rochester, MN
Submitted on 15-11-2016
My family and I stayed here one night as we had an early flight out of TYS the next morning. As Diamonds, we stayed on the Club floor, with access to the lounge and it's nice variety of appetizers at night, and decent little breakfast the next morning. All staff we encountered were friendly and helpful. Rooms were clean and fairly fresh, although the hallways and corridors were a bit worn. We used the indoor pool area at night and found that it was too dimly lit with cold pool water. Hot tu... Read more
from Clinton, New York
Submitted on 17-11-2016
Great location that is a walkway away from the airport. We were able to fly in, get a good nights sleep and then walk back to the airport in the morning to pick up our rental car easily. The rooms are spacious and the bed very comfortable.
Submitted on 17-11-2016
Wifi kept kicking me out. No hotel information manual. Remote wasn't working. Lobby difficult to get to by car with no signage and one-way street in front of the hotel. No bottled water for HHonors members.
from colorado
Submitted on 21-11-2016
I arrived about 1030pm after a flight was cancelled. Front desk staff and security were very nice. Got checked into a room quickly. Room was 403. It was directly across from the elevators. Not a good location (very noisy) due to elevator noise and customers talking at elevator bank while either leaving elevator or waiting on elevator. The room was a newly remodeled one, but has some issues. First, the new light switches create a lot of light noise, combined with the very large gap under t... Read more
Submitted on 25-11-2016
Located right next to airport. Great if you are catching an early flight. There is a shuttle to some of the close places to eat. A little ways out of town. It was a $30 dollar cab ride to down town. Good food in the hotel if you don't want to go out. No free breakfast though.
from Greenville, SC
Submitted on 27-11-2016
Stayed here two nights. One night before we flew to Jamaica and one night when we returned. We were able to park our car for the week while we were gone and the location of the hotel is super convenient for flying in and out of Knoxville. The hotel is clean, the rooms are large and modern, and the staff is extremely friendly. Three things stick out as very positive. First is the restaurant on site, it is surprisingly delicious and fairly priced. We ordered the prime rib special, $30 for two incl... Read more
from Columbus, Ohio
Submitted on 01-12-2016
I stay in this hotel frequently for business. The executive lounge is welcoming and quiet. The restaurant and bar are top-notch. Rooms are clean and fresh. Staff is great. I've also had large meetings in the conference area. They could not have made it easier for us.
from Winston-Salem, United States
Submitted on 02-12-2016
I love this hotel. Everything about it says classic hotel experience. You would think that you were in New York, although, I have been to New York and its not this good....It's obvious that the staff are very well training and they are all quite aware that the Hotel business is a CUSTOMER SERVICE BUSINESS....they put the guests first!!!!! From the Front Desk to the Lounge to the Restaurant. They have a lovely pool and a convenient gift shop on the premises.