BookIt.com Verified Traveler Regina Martin from Cleveland, Ohio

"this hotel/resort is in a great location. easy to walk to the beach, boardwalk, and restaraunts. we were able to catch a free shuttle to broadway on the beach.
having an ocean front room with a balcony was really nice.
i was disappointed in the old decor, and appearance of the room. i suggest a room makeover. there was a coffee maker, with no complimentary coffee. the bathroom is really small. my husband really enjoyed the breakers, all you can eat breakfast, located across the street from the hotel."

Report as Inappropriate

BookIt.com Verified Traveler TN from Fairfax, Va

"I was dissappointed when I stay at this hotel everything look really nice online and when i booked online. it does iincluded a kitchen, but when I walked into the room..there is no kitchen, the bathroom is small, dirty and smell, so I have requested another room with a kitchen in it and they have told me that they have to charge extra for that room b/c i have booked through the 3rd party, not through them. That's so ridiculous! i will not come back there again"

Report as Inappropriate

BookIt.com Verified Traveler Tammy from Burlington, NC

"My family decided to take a quick trip to the beach to getaway for the weekend. I had heard good things about this resort. We checked in and found the room to be very nice and clean. There are many restuarants and shops in the area within walking distance. When we went to bed all heck broke loose. We had neighbors check in about 10 and they were so loud that we felt as if they were in the same room with us. The doors automatically slam shut when you come in and out. We heard them go in and out several times. They invited men up and they were knocking on the doors up until 5 am. The rooms are so that you hear noise between the rooms and out in the hallways. If you like to go to bed on normal sleeping hours then this may not be the place for you if you neighbors and your sleeping times do not line up. This was a big enough issue for me that we will never stay here again. The hotel did allow us to move to another room for the secound night which put us out and not the noisey neighbors as well as give us a free breakfast. They said that we could not be reimburse for our room stay because we had booked the room online."

Report as Inappropriate

BookIt.com Verified Traveler Joshua Watkins from Franklinville, Nc

"While our trip was enjoyable as a whole, it was difficult staying at this hotel as a disabled person. Having requested a handicapped room if possible my wife was told at checkin that they didn't have 'handicapped' rooms . She was told 'all' the rooms of the type we booked where the 'same'. My wheel chair wouldn't even fit through the bathroom door. On top of this things kept breaking in the bathroom (ex. the soap dish fell off in the shower , the towel bar wasn't fastened to the wall when we went to the room). The staff was very nice and helpful but it made my stay very frustrating."

Report as Inappropriate

"THIS WAS MY FIRST AND LAST TRIP HERE.POOL WAS DIRTY AND TRASH ALL AROUND .ELEVATOR EXTERMELY SLOW AND NO AIR.THE STAFF WAS NOT HELPFUL AT ALL WHEN WE WERE WITHOUT WATER FOR OVER SIX HOURS AND COULD NOT TAKE A SHOWER BEFORE GOING OUT FOR THE NIGHT.I WOULD NOT SUGGEST THIS HOTEL.UPON CHECKING OUT FRONT DESK STILL DID NOT CARE HOW OUR STAY WAS AS LONG THEY GOR THEIR MONEY."

Report as Inappropriate