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Holiday Inn Ex Hotel & Suites Florence I-95 & I-20 Civic Ctr

Florence, SC, US (FLO)

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Based on 369 reviews
Room & Rates

XD

  • Two Double Beds
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and daily housekeeping.

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1 King Bed Leisure Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Handy amenities include air conditioning, a safe, and a phone with free local calling. This room is Non-Smoking.

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2 Queen Beds Nonsmoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Handy amenities include air conditioning, a safe, and a phone with free local calling. This room is Non-Smoking.

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Standard room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Handy amenities include air conditioning, a safe, and a phone with free local calling. This room is Non-Smoking.

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2 Queen Beds Suite Nonsmoking

  • Two Queen Beds
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and daily housekeeping. This room is Non-Smoking.

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1 King Executive Suite Nonsmoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and daily housekeeping. This room is Non-Smoking.

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1 King Bed Suite Nonsmoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and daily housekeeping. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

TWO QUEEN BEDS NONSMOKE

2 BED SUITE NONSMOKE

EXECUTIVE SUITE NONSMOKE

KING SUITE NONSMOKE

Holiday Inn Ex Hotel & Suites Florence I-95 & I-20 Civic Ctr
3440 West Radio Drive, Florence, SC US 29501-7812

Why Stay Here

Indoor Pool
Free Parking
Fitness Center
Free Breakfast
Gift Shop / Newsstand
Business Center

Resort Details

Recreational amenities include an indoor pool, a spa tub, and a fitness facility. Those traveling on business have access to a business center at this hotel. High-speed Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include gift shops/newsstands, complimentary newspapers in the lobby, and dry cleaning/laundry services.

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Accommodation Details

87 air-conditioned guestrooms at Holiday Inn Ex Hotel and Suites Florence I-95 and I-20 Civic Ctr feature coffee/tea makers and safes. Accommodations include refrigerators and microwaves. Bathrooms feature hair dryers. Wireless Internet access is available. In addition to desks, guestrooms offer free local calls (Restrictions may apply). Cable television is provided. Rooms also include irons/ironing boards. Housekeeping is offered daily and guests may request wake-up calls.

Nearby

Other area points of interest include Florence Museum.


Based on 369 reviews
from Richmond, Virginia
Submitted on 02-05-2016
Staff were very friendly and professional at check in. Rooms were clean, spacious and ready when we arrived. The area has some great places to eat and a very nice movie theatre next door. When getting ready the next morning I did have problems with the hair dryer. It was not attached properly to the wall. I reported it to the front desk. They were apologetic and offered additional points for the inconvenience. As usual, the breakfast was more than sufficient to send us on our way to our d... Read more
from
Submitted on 12-05-2016
Where do I begin.... I began staying with HIE Florence about three and a half years ago because our company has contracted with them across the state. I never knew that I would be completely blown away by the hospitality received at this location!! I stayed very frequently for my business travel from Aiken, SC to our office here in Florence. From day one, every single employee has been friendly, helpful, courteous, and I could go on and on. I have had to call the front desk a couple of times ... Read more
from New York City, New York
Submitted on 16-05-2016
oh so comfortable to get under the covers, select a soft pillow and sleep the night away in peace and quiet. in the morning, we like starting our day with a fresh cup of coffee in our room, shower in the roomy bath with the big towels and go down for a quick &free breakfast then get ready for another long day on the road before we reach home. always pleasant folks working in the dining room and at the desk. Its comforting to know where to go and what to expect on the journey.
from Douglasville, Georgia
Submitted on 17-05-2016
Accommodations were very nice, clean with friendly check in. Meals in restaurant are exceptional. Tried to order room service and finally gave up after four calls and no answer. Staff allowed us to utilize the conference area while conducting interviews at no additional charge. Location is in close proximity to other restaurants and shopping.
from Decatur, Georgia
Submitted on 18-05-2016
I booked my son and daughter-in-law and 3 grandchildren here since Hilton, where I was staying, was booked. I am a member of both hotels. They loved their room and swimming in the salt water pool. At breakfast they liked the fact they posted food allergens and gluten free foods. My family eats gluten free. When I checked them in we were greeted with a warm welcome and their room key was waiting on them since I called ahead. I didn't get a name because I didn't see a name tag and my grandchildre... Read more
from Gaffney, South Carolina
Submitted on 31-05-2016
We spent Memorial Day weekend at this location, and it was an absolute pleasure. The breakfast was delicious every morning, Kathy does a great job, the cleaning staff keep it spotless, and overall it was entirely enjoyable. What sets this hotel apart from all the others was William, at the front desk. He went above and beyond making sure we had everything we needed, and even packed my kids a special goody bag with their favorite cookies. He accommodated us in every way, and demonstrated exemplar... Read more
from Charleston, South Carolina
Submitted on 09-06-2016
The hotel is nice, rooms are spacious, and the service was very friendly and helpful. William in particular was very helpful. The hotel is conveniently located near the Civic Center. I do not hesitate to recommend this hotel based upon the good service I received here.
from Brooklyn, New York
Submitted on 14-06-2016
The hotel was close to I95 and was very nice. The staff was awesome; they answered all questions willingly and were knowledgeable. The breakfast was quite good and food was fresh. There is shopping nearby and there are many restaurants within a short distance.
from Johns Island, South Carolina
Submitted on 23-06-2016
Hotel was clean with knowledgeable & friendly staff. Not much to do in this city or surrounding area which was perfect for couple looking for brainless weekend getaway. Mattress was not as firm as I prefer but wife slept very well.
from
Submitted on 28-06-2016
Ive always have a great experience here. The Hotel is clean, the staff its always ready to help you, they serve a good breakfast, plus the location is awesome 10 minutes to downton, a lot of dining places, and its pretty quiet! The best guys who cant help you are: William Allen, Sharon, Roby, Sherwood.
from
Submitted on 01-07-2016
Excellent Customer Service, always trying to satisfy your needs. I had a real good service from Robbie, he helped me out with an issue that a colleague was having in other city in the US. The rooms are generally cleaned and the breakfast is always ready and fresh.
from
Submitted on 07-07-2016
2 QUEEN BEDS, clean shower, nice frig to keep the water cold. Ice machine worked great. Indoor pool and work out room. Right next door was a very Mexican food restaurant. We could walk to. I think this will be my study stop seeing my parents live in Orlando. Oh almost forgot a very good breakfast from 6am to 10am
from Kankakee, Illinois
Submitted on 08-07-2016
My wife and I were in Florence to adopt our son.The hospitality at this hotel was amazing, especially William at the front desk. He worked to find a great suite for us to stay in until we could go home. He went above and beyond to accommodated our unique needs.
from Fairfax, Virginia
Submitted on 09-07-2016
Helpful staff, very clean rooms and common areas, comfortable beds and pillows, plenty of free breakfast foods, afternoon cookies, wi-fi, room fridge, good toiletries...there definitely wasn't anything we needed that wasn't there!
from Charlotte nc
Submitted on 13-07-2016
The hotel was nice and clean.It has a microwave and refrigerator, no freezer in the refrigerator. It is a handicap room which, my only drawback is the closest rack is low to the ground. The real problem with this room is the lights on top of the entrance light up the front of the hotel and the room. I can get up in the middle of the night and can see my way to the refrigerator and get a drink without turning on a light. I spent more time trying to go to sleep than sleeping.
from Lagrange, New York, United States
Submitted on 13-07-2016
wow! ez checking with comp cookies, comp upgrade to suite, clean, friendly, awesome salt water pool, great shower pressure, fast internet, a/c, full breakfast- thank you William A.! we travel NY to FL usually once a year and this stay was great!
from Alcoa, Tennessee
Submitted on 13-07-2016
Robby was welcomed us as we entered and took care of every last detail to make our stay as enjoyable and stress free as possible. Great breakfast, clean rooms, and friendly staff. Couldn't be any better!
from
Submitted on 14-07-2016
Robby at the front desk and all of the staff are super friendly!!! The breakfast was delicious! The rooms were clean! The wifi worked exceptionally well and had great speed. We enjoyed the pool. We would recommend this hotel to anyone!?????????????????????????
from
Submitted on 17-07-2016
I had the best service from the nicest young man. William Allen was polite and very professional. My stay there was awesome! The rooms were spotless and the breakfast was delicious more like a buffet than a continental. Very convenient to the mall for shopping and
from Bloomsburg, Pennsylvania
Submitted on 18-07-2016
The room was clean, didn't smell horrible (like most hotels) and the pool area was great. The breakfast was excellent and the service was great. William Allen, at the front desk, was extra nice to the kids! My 6 year old loved the cookies at the counter!
from
Submitted on 18-07-2016
This was our first time staying at this hotel in Florence after years of traveling to the area. The property was clean, quiet & had helpful/friendly staff that will keep us coming back for years to come.
from Ardmore, Oklahoma
Submitted on 22-07-2016
A year and a half ago, my parents, both in their 90's, came down with pneumonia. Unfortunately, my mother did not survive, and my father left the hospital for nursing care. This was a very difficult time for our family. With my father now in nursing care, our family living in Pennsylvania, and no close relative living in the Florence area, we need to visit him and his medical team as often as we can. We travel to Florence almost monthly. We have stayed in other hotels in Florence and they do n... Read more
from The Villages, Florida
Submitted on 24-07-2016
Stayed 7/20. Easy freeway access. Great check in. Room large with all expected amenities. Clean room with comfortable beds and 4 pillows, Well maintained. Good water pressure in shower. Mexican restaurant right next to hotel. Typical HIE breakfast. Nice stay.
from
Submitted on 26-07-2016
Very nice and helpful staff! William and Sherwood went out of their way to find batteries for my son's Wii remote, which we forgot when we left home. I realize it was not their job to do, but what a lifesaver for parents of an Autistic child determined to stay on his scheduled nightly game time. The entire hotel including our room was fresh and clean. Also, breakfast was scrumptious!
from
Submitted on 26-07-2016
Traveling from Florida to New York, I try to catch a night at this hotel in Florence. It is located perfectly off of 160A on Interstate 95. We drove by Darlington Racetrack as well. William, who checked us was polite and friendly. Later in the evening, there was a gentleman by the name of Tillman who was so nice as well. The coffee in the morning is great as well. The only downside is a slow elevator .
from Pottstown, Pennsylvania
Submitted on 29-07-2016
Stop here on our way from Pa. To Florida. Great place to stay at clean neat very easy to get on and off the highway. We were going to stop on the way back but heading to my sister in NC. Only 30 minutes from South of the border in Dillon SC so we stop there first. Nice place to rest up after a 9 hour drive
from Bergenfield, New Jersey
Submitted on 30-07-2016
Traveling from NJ to Florida, a friend recommended this hotel for quiet location and comfy beds. Everyone slept well. Food was nearby. We grabbed Chili's take out. But there are a ton of places to eat. Location was right off I-95. Very clean. Free Breakfast was great. And the employees were very helpful and positive. Will stay here again on next trip.
from Central Florida, Florida
Submitted on 01-08-2016
Our family of four stopped here on the way to D.C. from Florida for a quick overnight stay, and then again on the way back home a few days later and we enjoyed both visits. The second time was especially fun as we arrived earlier in the day and enjoyed some time swimming in the clean and refreshing indoor pool. Both of the kids (7&12) as well as my wife and I slept comfortably in the plush queen beds and the breakfast selections went beyond the typical...(try the big soft cinnamon rolls). Ea... Read more
from Kuwait
Submitted on 04-08-2016
So here goes another Holiday Inn Express rant....This place is awesome!! I know exactly what to expect. Clean rooms, comfortable bed, and great customer service. This particular property is a little expensive on the week days, due to the contracts working in surrounding areas, but its worth every penny. I'm glad I'm a IHG member, and Holiday Inn Express is always my first option whenever I'm in need of a great room.
from Saint Cloud, Florida
Submitted on 10-08-2016
We stopped here on our way from FL to DE. We ended up stopping unexpectedly the first time at 2:30am. The check in process was fast and easy and we were accommodated right away. The room was clean and the beds comfy. The bathroom was pleasant and the shower was clean and had good water pressure. In the morning we took advantage of the free breakfast. It was a fast variety of items to choose from, but I would stick with the quick items. The eggs were not appetizing looking at all but there ... Read more
from Connecticut
Submitted on 12-08-2016
In need of an overnight stop driving from FL to NY, I opted for this Holiday Inn Express. Super clean, comfortable room, free breakfast on a rewards stay, helpful, friendly staff and a location close to I-95 - I don't know how it could have been better! Book with confidence for your next road trip. The Succinct Traveler.
from Philadelphia, Pennsylvania
Submitted on 16-08-2016
This is our third year in a row staying here We stay here one night on the way to Orlando, FL and again returning home. Room was clean, had fridge and microwave. Bed was comfy. On the return trip. we had an adjoining room with family and it was great! The sales manager, William Allen went out of his way to assure our comfort. He is pleasant, knowledgeable and efficient. The breakfast was included and was way more than continental. Eggs, sausage, waffles, pancakes, bagels, cereal, whatever you wa... Read more
from Loxahatchee, Florida
Submitted on 17-08-2016
We're driving home from Pennsylvania. This is the second HIE we've stayed at in 4 days! The rooms are clean. The beds are comfy. The breakfast is free and plentiful. There is even a pleasant attendant in the breakfast room ready to assist with anything. What more can you ask for in an overnight stop?
from Hong Kong, China
Submitted on 24-08-2016
Stayed here for one night while driving through. Good hotel, comfortable. You get what you pay for. Probably the best choice in the area. Close to restaurants and the highway but tough to get a meal if there is a concert or other local event going on.
from
Submitted on 27-08-2016
Staff friendly , Ryan made checking in a breeze. Room was immaculate. Wished we were staying longer but we only stopped after driving 16 hours and couldn't go any further. Most comfortable bed ever slept in while traveling. No noise and they even let us get breakfast early. Thanks for great stay! !
from
Submitted on 29-08-2016
My husband and I travel to our second home by car from NY to Florida at least twice a year. We stop overnight in Florence SC every time. We have been staying at this hotel for the past 3 years and it never disappoints. This trip was extra special. Robbie Crowley thanks for the great rooms you gave us. We felt extra special. This hotel is perfect for an overnight stay.
from Vero Beach, Florida
Submitted on 11-09-2016
I couldn't believe the cleanliness of this hotel. Check in was quick and simple and the room was very well organized and clean. It was pretty quiet except for the occasional flush of the toilet in another room and you could only hear from the bathroom not the bed. The eggs for breakfast however were a complete disappointment. Not enough to change my perfect review but definitely something you should look into. They had a chemical smell and I'll be honest I've never tasted such terrible eggs in m... Read more
from Charlotte, NC
Submitted on 01-10-2016
A wonderful hotel. Most accommodating and customer driven. All employees are very nice. William and Sharon are two of these excellent employees. We will continue to use this hotel on future visits to Florence
from Summerville, South Carolina
Submitted on 10-10-2016
We decided to leave our home in Summerville and travel to Florence close to family. We managed to get a room for 3 nights here. The staff were great, the hotel was clean and check-in was easy! Sadly, we loss power Saturday around noon. The staff remained positive, checked on every room and gave out flashlights. They even had sandwich fixings and muffins for meals! Everyone made the best of a bad situation! Thanks again Holiday Express fir making us comfortable and welcome during our stay!
from
Submitted on 11-10-2016
We just got home after staying at this Holiday Inn Express while fleeing Hurricane Matthew. The hotel was lovely and clean before the power went out, but then the staff showed what customer care really means. Everyone, from front desk to room maintenance (which went on even without electric power), was eager to help guests in any way possible. You might expect staff to be frazzled and impatient under the circumstances, but they were cheerful and resourceful. I believe their attitude greatly ... Read more
from Pawleys Island, South Carolina
Submitted on 11-10-2016
During our recent stay, this hotel had several Fire Code Violations. As examples, the emergency lights in the hallways and in the stairwells DID NOT WORK. Because the emergency lights did not work, the hotel staff passed out flashlights, one per room, and placed "GLOW LIGHTS" , that did not work, Iin the stairwells. Then, as a final insult, the hotel LOST ALL WATER. We would never use this hotel again!!!
from Beaufort, South Carolina
Submitted on 15-10-2016
Room was large and clean, staff was very attentive, pleasant and helpful. Our family stayed there Friday and Saturday when we left the coast to avoid Hurricane Matthew. Unfortunately when the hurricane hit, it knocked out the power to the whole city. I thought we would get some high winds and rain in Florence, but it would be no problem; well I was wrong, the power never came back on while we were there. The hotel staff was great, they did what they could, and were very positive and cheerful dur... Read more
from Maui, Hawaii
Submitted on 06-11-2016
The employees & management at HIE could not have been friendlier or nicer. I made our reservations thru a 1/800 number rather than direct to this HIE. The hotel is undergoing major remodeling that should be completed in Spring of 2017. If you want to sleep past 9 am don't stay here. We had requested a king room. We were given 2 queen room. Back to front desk and they sent us to king room. Bathroom had towels on the floor & shampoo etc in tub. Called front desk & new towels were delivered. At 9 a... Read more
from Cleveland, Ohio
Submitted on 10-11-2016
They are doing MAJOR construction on the 3rd floor. I stayed here for 3 nights and there was constant drilling. I had to leave my room to finish a conference call because it was so loud. I literally had to put the TV on full blast and still couldn't hear. It's pretty sad they are still renting room adjacent to this drilling. When I asked to change rooms, they told me they were sold out and could drop my rate by $20 a night. When I told them I want to cancel my final night, they said good luck f... Read more
from
Submitted on 14-11-2016
Friendly. efficient. Comfortable. Hospitable. Perfect. The continental breakfast was on point. I only stayed one night but the stay was perfect. The gym was nice. Not huge but had everything you needed for a decent work out. Very friendly service
from Charleston, South Carolina
Submitted on 16-11-2016
William was more than accommodating, helping with local recommendations and ensuring we has all the info we needed. The remodel had no impact on the quality of our stay. I visit Florence on weekly basis and will be back to stay at this location!
from Punta Gorda,Florida
Submitted on 20-11-2016
Have stayed here several times and have always found it to be reasonably priced, clean and friendly with a very nice complimentary breakfast. There is also a very nice pool to keep the kids entertained after a long day of driving.
from Virginia Beach, Virginia
Submitted on 23-11-2016
Nice clean room decent price with discount. Bathroom was clean and bed was comfy too. Its right off the highway easy to,get to. Lobby is nice parking was somewhat full out front. I recommend this hotel
from
Submitted on 27-11-2016
The main reason we always stay at a Holiday Inn Express is for the great breakfast in the morning and the extremely comfortable beds. This particular hotel doesn't put garbage bags in the cans in the rooms. That is disgusting. Can the hotel really be saving that much money by skipping the garbage bags?? Yucky!! Other than that our stay was great. The pool was nice and warm and the hotel was clean.
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