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Hilton Garden Inn Florence

Columbia, SC, US (CAE)

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Based on 666 reviews
Located at the junction of Interstate 95 and Interstate 20, adjacent to the Florence Civic Center and Swamp Fox Cinemas.
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Hilton Garden Inn Florence
2671 Hospitality Boulevard, Florence, SC US 29501

Hilton Garden Inn Florence Hotel Room Amenities* Iron and ironing board, hairdryer* In-room Hospitality Center in all rooms with microwave, refrigerator, coffee maker, complimentary coffee and tea* Phone lines with voicemail and data port, large work desk, and Herman Miller ergonomic chairs in each room* LodgeNet® video and games* USA Today® each weekday morningLet us take away the stress of planning your next meeting at the Hilton Garden Inn in Florence, SC.* 1421 square feet Grand Ballroom and your choice of other conference and meeting and banquet space* Skilled, Certified Sales Coordinators who look forward to easily helping you plan your next event* A Professional Food and Beverage team who are dedicated to offer culinary pleasures, eye catching banquet rooms, and brilliant service* Special Meeting Packages to enhance your convention experience* Functions perfect for our location include: * Meetings and Conferences* Wedding Receptions and Banquets* Social gatherings* Luncheons* Retreats* Rehearsal Dinners* Family ReunionsHilton HHonors® members can earn both points and miles for every qualifying stay at our Florence, SC hotel through the award-winning Hilton HHonors Program.Come experience a taste of South Carolina hospitality at the Hilton Garden Inn Florence hotel!***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 666 reviews
from Seaside Park, New Jersey
Submitted on 18-05-2016
Good stopping point from FL heading NE friendly and efficient staff. Breakfast omelet was yummy. Pricey for quick overnight. Rooms dated but typical of this level convient to 95 lots of fast food restaurants in area
from Jacksonville, United States
Submitted on 18-05-2016
I enjoyed my stay overall. Be prepared to pay for breakfast. It's worth the money. A safe place for family The indoor heated pool is a plus. Nice business center. Computers are located in an office setting with doors. Front desk people are usually nice.
from Florence, SC, United States
Submitted on 20-05-2016
Used this as a stop over traveling on I95. Pleasant staff, clean hotel and the convenience of a restaurant in the hotel. Easy access to the interstate. The restaurant is nothing fancy but good food after a long trip when you don't want to drive anywhere else. Would definitely stay there again.
from Florence, South Carolina
Submitted on 22-05-2016
I really enjoyed my stay at Hilton Garden. I was able to get some much needed rest & relaxation. The staff was very friendly & helpful. The breakfast was delicious. I would highly recommend Hilton Garden to my family & friends
from Columbia, United States
Submitted on 23-05-2016
My stay at the Hilton Garden Inn Florence was great. Friendly staff, excellent accommodations, and great value. The hotel is conveniently located and the onsite amenities made my stay great. I didn't have to venture out for meals. The meals in the restaurant were tasty and reasonable.
from Greenville, South Carolina
Submitted on 01-06-2016
Clean, comfortable, located near Interstate 95 and convenient to downtown Florence. Also near many amenities, restaurants, hospital. We stayed here while in town for a wedding and found it to be what we needed. Reasonably priced.
from Haymarket, VA
Submitted on 01-06-2016
Hotel lobby was beautifully decorated, clean and inviting. Room was extra large, spotless, furnishings well maintained and very comfortable beds. Larger flat screen TV than seen in many hotels and wifi worked well. Front desk staff very friendly and accommodating. A special thanks to the morning desk staff member Robin that made sure we would get a later check out to allow for a nap after a nine hour drive through rain and late arrival the previous evening. She followed up to inquire if we got e... Read more
from Guelph, Canada
Submitted on 04-06-2016
This is a really nice hotel. The staff is very welcoming and helpful. The main lobby is well appointed. The gym is on the small side with limited equipment. I had such a great sleep, the room was nice and clean. Overall a very comfortable hotel in a nice part of town
from Newport News, Virginia
Submitted on 06-06-2016
If you find yourself staying in Florence, South Carolina, you should definitely stay at Hilton Garden Inn! The staff is friendly, receptive and accommodating. The breakfast is not free but worth every penny! Love love love staying there!
from North Myrtle Beach
Submitted on 06-06-2016
Was so very pleasantly surprised that this hotel was so wonderful. From the time we checked in until we checked out. They have a Happy Hour & a quite good restaurant. When you check in they give you a little bag with bottled water in it. We thought that was a nice touch. Everyone was nice & friendly and everything was nice & clean.
Submitted on 07-06-2016
I enjoy staying at the Hilton Garden Inn. The banquet hall is very nice. The food was delicious and the servers did a great job. The set up was did very nicely. We enjoy Hilton Garden inn each time we have a function there, Hats off to everyone.
from Florence, United States
Submitted on 08-06-2016
Bright and cheerful hotel, inside and out. The accommodations were clean and comfortable, but the friendly staff was what we will remember the most. I would definitely recommend this hotel if staying in Florence.
from Rehoboth Beach, Delaware
Submitted on 09-06-2016
Was able to secure a room quickly online during a very busy time in the area due to a large conference! Service and room were great, plus they offered beverages and food in the lobby area. Had a great stay
from Rock Hill, South Carolina
Submitted on 13-06-2016
Here for a four-day conference for the fourth consecutive year. Very friendly, helpful desk staff, very comfortable room and bed, no surprises or mistakes. A truly uneventful, comfortable stay. I prefer to stay here any time I'm in Florence.
from Fernandina Beach, Florida
Submitted on 15-06-2016
Stopped for our 2nd overnight there. First time 3 years ago. The hotel was clean, neat, offered a lovely restaurant. We chose to have the breakfast buffet in the morning. Good choices and tasty. Room was fine, beds comfortable. Would definitely stop again.
Submitted on 23-06-2016
Very nice, clean. good staff helpful and polite. How ever the bed gave me a bad backache I waited until now to make sure it wasn't me but I have stayed for 11 nights since then in 5 different hotels with no problems.
from Tampa, Florida
Submitted on 25-06-2016
Would return if in area. Clean room, comfortable, staff professional and helpful from front desk to elevator to housekeeping to restaurant staff. **** 4 stars as excellent, recommend to family and friends. Stayed overnight as on way home but would gladly have stayed another day or more. I will look in other cities for this hotel.
from Baton Rouge, Louisiana
Submitted on 27-06-2016
This location is very nice. I love the decor of the hotel because it was very soothing and relaxing. The rooms were very spacious, clean and nicely done. We drove all the way in from Myrtle Beach to get away from the crowds and the high prices! This area was perfect for me because I t was less crowded and very close to great restaurants and shopping. I only regret that we were only staying one night since we had standing reservations elsewhere.š??? It was worth the drive!
from Washington DC, District of Columbia
Submitted on 28-06-2016
This hotel s located right off Interstate 95 and perfect stop when driving north from Florida. Clean, safe and friendly staff. I have stopped here numerous times when driving solo because I feel welcomed and safe.
from Sumter, United States
Submitted on 29-06-2016
All was good except I found hair in the shower and the sink. There was also a q-tip on the floor next to the chair. I found the hotel staff was very accommodating and pleasant. The food for the wedding reception was excellent and the service was top quality.
from High Point, North Carolina
Submitted on 02-07-2016
I would stay here again. I would definitely recommend this location to business associates and friends The price was acceptable based on the day and time of my travel needs. The location is great. Not to far from dining establishments.
from Cherryville, United States
Submitted on 03-07-2016
I really felt at home away from home, the staff were very professional, nice and respectful. I have OCD and i will return back to this hotel in the near future because its very clean and a very nice place to stay if you home to visit Florence SC.
from Cape Coral, Florida
Submitted on 04-07-2016
Stayed at the hotel for 8 hours over the holiday weekend road trip from south Florida to New Hampshire Rooms were big, quiet, and cold The pillows we had were down and I wasn't a fan, found out in the morning they had other options. Breakfast was good, reasonably priced and staff was very helpful Rates were reasonable for the holiday weekend If I had more business in the area I would stay here again
Submitted on 07-07-2016
This hotel was great. The staff was wonderful. The food was awesome. The hotel was beautiful and I cant wait to come back. From the time I came to hotel the staff was so friendly. The check in process was wonderful. The room was so clean and cozy. I really enjoy my stay and my other family members enjoyed there stay as well.
Submitted on 08-07-2016
I stay here frequently for business and I'm never disappointed. The staff is friendly and helpful. It is within a short drive to many restaurants. The hotel is also close to a movie theater and shopping. That is a plus for me because I get tired of staying in my room working and like to break the monotony. The rooms are clean and comfortable along with the rest of the social areas.
from Raleigh, United States
Submitted on 09-07-2016
This Hilton Garden Inn was a welcome relief on a long day of travelling. I highly recommend it! The staff were very friendly and although we didn't need except a nice place to stay for the night I really enjoyed our brief stay.
from Rockville, United States
Submitted on 10-07-2016
Our 3 families with 5 children travel together from Maryland to Hilton Head Island every year and have found Florence, SC to be a great stopover for a good evening meal and a good nights rest before continuing to HHI for an after noon check-in. The HGI is close to Rt. 95 but far enough to be quiet. It just across the street from the Magnolia shopping mall and a number of good restaurants. The Hilton Garden Inn in Florence has been our do again for several years and we recommend it.
from Chicago
Submitted on 11-07-2016
While this property is likely not on the destination of many people's choice, I happened upon this hotel during my travels down I-95 to Florida. As a Diamond Honors member, I have stayed in more HGI properties than I care to even think about. However, in this particular instance, this hotel was a very pleasant surprise. First and foremost, this hotel did NOT have the horrible temper-pedic beds but rather offered normal mattresses, which was greatly appreciated. The front desk staff of Chris ... Read more
Submitted on 13-07-2016
Greet location tucked around other hotels. Local dining is walking distance from the facility. Incredibly nice and hospitable staff--their upbeat mood was refreshing! This HGI is kept very clean and even has an indoor pool. Can't beat the price and location when traveling in Florence.
from Orangeburg, United States
Submitted on 14-07-2016
There is nothing bad to say. Everything was GREAT! 4 Days with a 8-9 yr old baseball team (14 Boys). Breakfast, Pool, Staff, the Grounds, the Lobby, Just everything! The cleaning staff was great. Wish I could stay here, every where I GO! And the Wife was completely Satisfied! When mamma's happy, Everybody's happy!!!
from Ocean City, Maryland
Submitted on 15-07-2016
We decided to stop here on our way to FL off I-95 based on the previous reviews. The hotel is very clean, and the staff are very accommodating. The beds were comfortable and the rooms were not cramped for not being a suite. I would definitely stay here again. It is easy to get on and off I-95 from here, which was also important.
Submitted on 17-07-2016
We have never stayed at a Hilton Garden before. We were traveling home from Florida. We usually stay with Marriott but they were completely booked. The bed was okay, but not a pillow top. The pillows were fine, but we could have used extra ones (we didn't as for them). We ate dinner at Olive Garden. Very nice meal, and very reasonably priced. We had an odd clicking noise in the wall which we reported when we checked out. It occurred twice, first at around 11:44 pm and again in t... Read more
from Coastal South Carolina, South Carolina
Submitted on 17-07-2016
We were in town for the state tennis tournament and stayed two nights here. This facility is top notch. The entrance is very inviting and the front desk staff was very pleasant and made you feel welcome. The room was clean and cool on a hot summer day. We discovered that the pillows were down filled. My husband is allergic to down so after a quick call to the desk new pillows arrived. The double queen room was spacious. Great location right off of the interstate with dining on site or jus... Read more
from Homosassa, Florida
Submitted on 18-07-2016
Our experience was fantastic in every way. The dining at the hotel was a pleasure, and the service was exceptional. I recommend the facility and plan to stay here again. After a very long day of traveling, our every need was met here.
from Okinawa, Japan
Submitted on 19-07-2016
Hotel was very nice, nice lobby, rooms were clean and comfortable, and the workout room and pool looked clean and inviting even though we were only therefor a quick overnight rest. Staff was friendly and attentive, and unlike their major competitor they have sundries, snacks, small raedy to eat meals and drinks at a price you don't mind paying. Our Breakfast wasn't free, but for the approx. $10 per person, everything was hot and fresh, with some items, (omlets, pancakes, etc...) being made to ... Read more
from Cleveland, Ohio
Submitted on 21-07-2016
This Garden Inn is a great value, everything was in top shape from the cookies to the room. The staff was very helpful. The staff at breakfast was very friendly and kind. They really made you feel welcome. Great job Hilton.
from Fort Lauderdale, Florida
Submitted on 22-07-2016
My family and I traveled thru Florence sc. And decided to rest at the Hilton garden inn great choice. The hotel was clean the staff was very helpful and friendly. I had a small issue with cleaning service knocking to early at my door but that was quickly addressed and my stay was awesome! Thanks Hilton garden inn staff.
from Birmingham, United States
Submitted on 23-07-2016
2 night business stay at this hotel. Great stay. This is one of the quietest hotels I have ever been in. I slept like a rock. It's not a new property by any means, but is very well kept. I will say internet was a bit slower than average for Hilton properties, anything other than causal use would likely need the premium. I got my work done, was just a bit slow. This property also has one of the best restaurants I have seen in the HGI system. The standard fare, but very well done. Staff e... Read more
from Sarasota
Submitted on 25-07-2016
I have stayed at this hotel a couple of times as a convenient stop-over on my trips between Florida and Virginia.The hotel is as you would expect from the Hilton brand :clean comfortable and welcoming. The added plus is the restaurant which has a good variety of meals and very friendly wait staff.
from Pittsburgh
Submitted on 01-08-2016
We're Hilton Honors Gold status members and only stay at Hilton properties. We generally love Hilton Garden Inns, but we felt a bit let down by this property. Our biggest complaint is that in our online registration notes, we requested a bath tub instead of shower only. We arrived and were assigned a room with just a shower. When we returned to the desk a few moments after checking out or room, we were told they had a conference there that night and there were no bath tub room left. I have ... Read more
from Ridgefield Park, New Jersey
Submitted on 04-08-2016
We were greeted and assigned our two bedrooms. We travelled with our four grand children. We have chosen this hotel every year for the past three years. The two bedroom suite were connected and they were very comfortable in size and the beds were so comfortable The rooms were super clean. We had a good nights rest. We love Hilton Hotels!
from Commack, New York
Submitted on 05-08-2016
Hilton Garden Inn is always guaranteed to be a great place to stay. We travel from NY down South 2 x a year and this place is always a stopover. Comfortable beds, clean and very good breakfast. Rate is good too.
from Kidderminster, United Kingdom
Submitted on 07-08-2016
My wife and I stopped here whilst on a road trip in July 2016, we had not pre booked and got a reasonable rate as walk in customer. The room was large, very clean, and had everything that you would expect from a Hilton garden Inn, the bathroom was modern, clean, and had a very good shower. All of the staff we encountered were really good, super friendly and helpful, we ate dinner in the restaurant and it was very tasty, reasonably priced and was washed down with a couple of beers. Over all this ... Read more
from Myrtle Beach, South Carolina
Submitted on 09-08-2016
I have stayed here on several occasions and the service has always been constantly good. Hotel is located across from Mall and next to the convention center. Indoor pool and hot tub. Good workout room. The do have a restaurant. That serves breakfast and dinner. I am unsure of lunch. The staff are always pleasant and easy to deal with.
from Columbia, United States
Submitted on 09-08-2016
Excellent, Very clean Hotel, great staff, front desk was very friendly and outgoing with with us. Will stay again at this hotel and tell all my family and friends to come. The location was great and traveling here to Florence, SC to enjoy my niece wedding day was a great. The food and bar was also great and the customer service is out of this world. Thanks for having us stay at this hotel.
from Sydney, Australia
Submitted on 14-08-2016
This hotel is classic American style, modern with all necessary amenities. Rooms are large and air conditioned with toiletries provided, large flat screen TV etc. breakfast buffet was excellent, no complaints. But of course you pay more for this level of service. Location, a bit out of the city, but fine if you need parking.
from Waverly, New York
Submitted on 29-08-2016
Beautiful hotel by a mall and a movie complex. The pool is small and indoors. I would have preferred an outside pool. Plenty to choose from for breakfast. The buffet costs about $10. The dinner menu is reasonably priced
from Columbia, United States
Submitted on 30-08-2016
Great Hotel, clean, friendly staff and great location to everything. Staff was friendly and hotel was very nice. Love the Hotel and all the amenities it had also. You should go and try a stay at this hotel. Thank you for the great stay!!!
from Alphen aan den Rijn, The Netherlands
Submitted on 03-09-2016
We have stayed here for a while and we have enjoyed our stay here. This hotel is big but the funny thing is that it has still that homely feeling. Checking in is fast and therefore convenient. The rooms are clean as spacious. The breakfast buffet has a large assortment and is very reasonable priced. This hotel is located near a large mall and near the Fox movie theatre. Just an excellent and nice hotel to stay in.
Submitted on 07-09-2016
The staff is excellent and the hotel is superb. The indoor pool and hot tub are really fun especially when it is raining out. The food was delicious. I would recommend this hotel to anyone that asks..
from Tampa, Florida
Submitted on 08-09-2016
We always make a point to stop at this Hilton garden inn when we travel. It never lets us down. The front desk people are always welcoming and helpful in every way. The food there is always good especially the gumbo! A must have. The servers are always on top of everything. This Hilton is always staffed and ready. Thank you for a great stay.
from Charleston, South Carolina
Submitted on 09-09-2016
Staff was very friendly and accommodating. Always seemed to truly be there to serve you. Make you feel at home away from home. Managers walk thru and make sure you are being taken care of, especially in am.
from Chesapeake, Virginia
Submitted on 09-09-2016
We were traveling and had to pull over to rest. I choose this hotel because I was a Hilton honor member but at the lowest level. The staff promptly got me and my turned family a room and made us feel welcomed! We were very greatful for a great experience!
Submitted on 10-09-2016
Rooms were very clean and nice! Staff was amazing! The lobby was super nice and had all types of things that were available at no extra charge! Loved the people and the decor! If you're looking for a great little place for a weekend get away this place is very cute!
from Wilmington, NC
Submitted on 11-09-2016
Every part of our stay was better than expected. The room was clean as could be, the hvac was quiet and worked great, the shower was the right height and was very refreshing. The breakfast we had was excellent and the staff in general could not be any friendlier. I will return and I will recommend this HGI to my friends and anybody that reads this review.
from Hilton Head Island, SC
Submitted on 12-09-2016
Room was clean and very spacious. View from room wasn't good at all. We upgraded to include a whirlpool tub which we really enjoyed. Hotel was close to mall and other places we went in Florence. Overall, it was a very good experience.
from Oshkosh, Wisconsin
Submitted on 12-09-2016
I stay at HGI's all the time but this place is above the rest. From the front desk to the managers everyone makes you feel like you are special. Sheila at the Lounge is goes above the rest and is amazing. Happy hour is great and the food is worth staying in for the evening.
from Charleston, South Carolina
Submitted on 12-09-2016
We had the Suite for my wife, daughter and grandson. it was nice that he had his own pull out bed and TV. The pool was nice, warm and clean. Thank you...Breakfast was good and so was the service! My grandson Loved the view and opened the shade in the morning to look out, woke us up and he was ready to roll.
Submitted on 15-09-2016
I always stay at this this hotel when I am in the area - probably 2/3 times per year. Very nice. For those that stay at Hilton Garden Inn, it's what you would expect. Many good restaurants close buy. Staff is excellent. Pool is good and fitness area is nice. Tread mills need some work though. Would recommend.
from Newport News, Virginia
Submitted on 19-09-2016
The hotel staff is wonderful, friendly and efficient. My handicapped room was okay, but I was glad I wasn't in a wheelchair or other severe handicap as it was for those with limited mobility. I think motels should really train staff to clean well. At first glance I might say the room was clean, but after being in it a short time realized I was wrong and I do not blame the staff, rather I blame management for poor training. I would add that when things are broken, they should be well repaire... Read more
Submitted on 19-09-2016
The staff here was very friendly and professional. We had done the online check in so all we had to do was stop at the front desk for the key. We ate in the restaurant for supper and our waitress was very pleasant. Had the burger and fries which was very good and a large serving.
from Panama City Beach, Florida
Submitted on 19-09-2016
While on a road trip we saw good reviews on his Hotel and decided to stay here. It is clean. Nice pool and hot tub. The staff are all very friendly. Would recommend it to friends passing through the area.
from Fayetteville, North Carolina, United States
Submitted on 20-09-2016
Room was ready when we arrived. Helpful staff. Internet a bit slow but manageable. Breakfast buffet was good, and a reasonable price compared to other Hilton garden inns. Pool and whirlpool were salt which was awesome! Would definitely stay here again.
Submitted on 20-09-2016
Older Hilton Garden Inn. Clean but just had an overall older feel. good for a quick stay- great location next to mall. staff was very friendly and there is plenty of parking. will stay again when im in town for work.
from Hempstead, New York
Submitted on 22-09-2016
I really enjoyed my stay at Hilton Garden Inn. i enjoyed the breakfast, the pool, the room service and the overrall quality of the hotel. I would most definitely do it again when i go on vacation again
from Tallahassee, Florida
Submitted on 30-09-2016
Hilton Garden Inns have always been one of our favorite places to stay, and this, our first stay at this one in Florence SC, was as we've come to expect: clean, comfortable, and conveniently located right off of I-95. I would especially like to give a nod to the excellent and attentive staff. From our arrival through our breakfast the next morning, we felt at home.
from Simpsonville
Submitted on 30-09-2016
the stay was good expect the elevator was slow and only 1 really worked. I waited 5 cycles for one elevator because it was full every time it came to my floor and the other elevator came once but it was also full. I was on floor 4 or 8 trying to get to the lobby. I waited 30 mins.
from Roanoke Rapids, North Carolina
Submitted on 01-10-2016
Location rather hidden behind another hotel but was found. Service was ok . Bathroom tub did not drain well when using shower. I had a suite but no table to eat on only desk and coffee table. No information on how to use safe from staff no remote for second tv in room.
from Jacksonville, Florida
Submitted on 03-10-2016
Great hotel!!! Everyone involved showed a tremendous amount of courtesy and care about my stay! Amenities were provided and well organized. Located in a most convenient area several restaurants to try, and great places to see!
from Ocean Ridge, Florida
Submitted on 05-10-2016
This hotel is conveniently located off of I-95 and we stop their at least twice a year. This recent visit we stayed in room 821 which as usual was clean, comfortable and quiet. The restaurant , Great American Grill & Bar, is another plus. It has great food and provides the convenience of staying put once you've checked in. We were driving 10 hours a day to get home before Hurricane Matthew arrived so we checked out by 6:30 am. A couple of hours into our drive I looked at my hand and realized tha... Read more
from Atlanta, Georgia
Submitted on 08-10-2016
Great Sevice. Spacious rooms.Good Hospitality. Nice Relaxing Stay. Wifi Connection was a Little poor. My family and I had a great stay. Everything was great and will recommend others to stay at a Hilton
from Ridgeway, Virginia
Submitted on 08-10-2016
I enjoyed my stay. The staff was real friendly and very nice. The hotel rooms were very clean, cool, and nice. The beds slept real good I didn't even want to leave the room. I really enjoyed my overall stay.
from Toms River, New Jersey
Submitted on 08-10-2016
My husband and I stopped here for an overnight stay on our way to Florida. What a pleasant experience. From our arrival and check in at the Front Desk to the very friendly service we received at the restaurant and bar, the relaxing atmosphere at the pool, the delicious breakfast served with a smile, and the very efficient and courteous desk clerk at checkout. We would highly recommend this very clean, and most accommodating hotel. The staff is great! This hotel is a prime example of what ho... Read more
from St. Pete Beach, Florida
Submitted on 09-10-2016
We needed sleep. You gave it to us. It was clean, convenient, comfy and the staff was courteous! We were totally satisfied. We recommend this hotel if you are in S Carolina and we will stay there next time we are. Thank you.
from Ballston Lake, United States
Submitted on 10-10-2016
Very nice and satisfactory stays in this hotel. The digital check in is convenient and I could choose a room in the floor that I preferred. Drinking water and cookies in the lobby are good and gave guests a warm welcome feeling.
from Myrtle Beach SC
Submitted on 12-10-2016
Highly recommend! Courteous & exceptional staff. Our stay was during a hurricane & the staff here went way out of the norm to make certain that the guests were accommodated - - amazing service. Kudos to the staff
from Folly Beach, South Carolina
Submitted on 17-10-2016
Room decor was very dated; old furniture, carpet, drapes, pictures, gold wallpaper. Bathroom needed attention: large chip in floor, makeshift repair and chip in vanity, wallpaper starting to peel. On the positive side, room was spacious and clean. Maybe we got a room that had not yet been redone, but $180 per night ($160+tax) was excessive for the quality. We did not find the staff helpful or friendly either. We checked out after one night and settled across the street in a comparable accommodat... Read more
from Florence, United States
Submitted on 17-10-2016
The hotel in Florence is beautiful, well manicured and the rooms are great! The staff is professional yet friendly and very accommodating to our needs. The hotel is located in the "hub" of many restaurants, movie theater, mall - you can stay busy. I can't say enough!
from Bellefontaine, Ohio
Submitted on 18-10-2016
It was a great stay as usual. Nice place great clean rooms. This is always my preferred place to stay personal or business. Has everything you need right in hotel. This place is very clean. Great food. Nice lounge. It meets standards I'm accustomed to at a Hilton garden.
from Hernando, Florida
Submitted on 18-10-2016
Was there to attend a wedding with my family. Excellent property, clean facility and friendly staff. Nice buffet breakfast and very reasonably priced. Very close to the Florence Civic Center. Would highly recommend this hotel.
from The Villages, Florida
Submitted on 24-10-2016
I drive back and forth a few times a year from Florida to NJ up and down I-95. I found staying at this hotel was the most convenient and pleasant hotel in the area. It's the only one I stay in when I travel. The staff is very helpful and nice and the rooms are clean and comfortable .
from Greenville, United States
Submitted on 24-10-2016
This hotel has some serious issues. Breakfast is not included at $200/night. There was a party going on in the hallway, but there was nobody available to come move them. You could choke on chlorine fumes in the pool area. And the beds! You'd be better off sleeping on the floor.
from Chicago, Illinois
Submitted on 25-10-2016
Great place to stay! Found a place to stay at the last minute and selected the Hilton Garden Inn because of previous experience with this hotel. Soooo happy we selected this hotel because the staff was great! The rooms were really clean and comfortable. And the breakfast was off the chain gooooood!!!!!
Submitted on 27-10-2016
The staff at this hotel actually seems to enjoy working here and working with each other! How refreshing! You could tell that the culture in that hotel was one of focusing on the guest. They were extremely accommodating. The entire hotel was like new and the room was extremely comfortable and clean. Great job!
from Lancaster, United States
Submitted on 27-10-2016
Employees friendly and professional. Room was excellent! Clean room and bedding. Bathroom was very clean with clean towels; a lot of them. Keurig coffee maker; little fridge; microwave...all in room. Had room service which was delivered promptly. Meal was very good; hamburger, fries, coke, key lime pie, and mozzarella cheese bites. Well prepared. Quiet room. Slept very well! Very pleased!!
from Germantown, Tennessee
Submitted on 30-10-2016
The Hilton Garden Inn is a beautiful hotel. Rooms are extremely clean and comfortable. The restaurant is fabulous! If I were a local, I would go there just to have dinner! The staff is very friendly, approachable, helpful and professional. Highly recommend. Price is reasonable.
from Clinton, New Jersey
Submitted on 31-10-2016
Have been stopping here for past 5 years and always very satisfied overall. However, water was brown in shower when turned on, lobby hallways needed to be vaccumed and outside entrance was dirty looking. I never noticed any of these things in the past and wonder if there has been a change in management that needs to take better care of this location. Will probably stay somewhere else next time I'm in that area. Really disappointing.
from west palm beach, United States
Submitted on 31-10-2016
Stayed on our way north from Florida to NY and it was very satisfying rest before we resumed our journey. Our 2nd stay at this hotel and not our last. The staff was very helpful and made us feel welcome
from Crozet, Virginia
Submitted on 02-11-2016
This is our first time at this Hilton Garden Inn and it is a great hotel! Staff was very welcoming, hotel is spotless, rooms comfortable. Very nice area and many restaurants to choose from along with a very nice one right in the hotel. Will definitely return to this hotel on our travels to and from Florida. So happy we found this hotel! You can't go wrong with Hilton Garden Inns!!
from Washington DC, District of Columbia
Submitted on 07-11-2016
This location had experienced flooding during hurricane Mathew. They were still cleaning up when we stayed. Remodeling on the first floor was definitely required. It looked like they were trying to clean and deodorize the carpet. It should have been replaced and a lot of the facilities on the first floor were not available due to the recent flooding, but the rooms on the upper floors were clean and very nice. The staff was great and it was a nice Hilton experience.
from Keswick, Virginia
Submitted on 08-11-2016
We made a pit stop here on a road trip and got lucky. This is a well managed hotel - great service with southern hospitality. The restaurant is reasonable and good. Comfy clean rooms. We look forward to returning when we travel I95.
Submitted on 14-11-2016
This was a one night stay for a family gathering in Florence. This hotel was exceptionally clean ad the decor was very attractive. We had a large king room and it was very roomy and comfortable. The staff were all very courteous and professional. We had a nice breakfast there and received exceptional service. I ordered an omelet and hash browns. I did have to ask for grits because the hash browns were soggy. I believe they were taken from the buffet vs cooked to order. I recommend this hot... Read more
from Viera, United States
Submitted on 14-11-2016
We have stayed at this hotel many times. It is always busy and often full so we must make other arrangements. That's why I hate to give this review. I will always select this hotel when traveling on interstate 95 if this hotel is available. Great stop!
from Chesapeake, Virginia
Submitted on 15-11-2016
This was the best hotel we have stayed in in quite some time. We got the extra large king room and loved it. Customer service was exceptionally good on arrival and departure. Was tired from the trip so we ate dinner in the hotel and it was fabulous
from charleston sc, United States
Submitted on 15-11-2016
Very good. stay several times at this Hilton Garden Inn and will stay again. Pillars to soft for me but I made it through. Housekeeping service was very good. Location was great near Civic Center where all meetings was held. Walked over to center and had no problem.
from New York City, New York
Submitted on 17-11-2016
A very nice representation of the brand. Decently quiet hotel. Nice service and clean comfy room. Easy off and on highway 20 and not too far from restaurants and shopping. Pricing was a little on the higher side for the area, but not bad. Plenty of parking and nice pool and hot tub area.
from Wallingford, Connecticut
Submitted on 18-11-2016
Finally found a great place to stay while traveling from. CT to FL. The food and service was great. The room was clean and comfortable Wish there were more hotels like this. It was great to Hobe able to have dinner right in the hotel. My husband and I were just talking about the fact that hotels no longer serve food. And it was good food
Submitted on 19-11-2016
Stayed overnight. Nice hotel. Beds were comfortable and the room was clean. I thought breakfast was included but it's not. However at $8.95 it was well worth it. Buffet with waitress service. Lobby is clean and nice as well. Everyone was exceedingly nice
Submitted on 20-11-2016
From the moment we arrived to departure we were treated like royalty. The check in staff were very helpful and kind. I had to get medication in the middle of the night for my mother and they were prompt to assist. The room was clean and the bed were comfortable. I was given extra coffee to make my mother feel better with her cold. The lady searched for decaf and condiments to satisfy mother with a smile on her face. She had a very caring attitude. The breakfast staff was amazing! I've stayed in ... Read more
from Florida, New York
Submitted on 22-11-2016
We stayed here for only one night while traveling north. I booked last minute online and got a great rate. I was able to check in online and pick my room so once I arrived everything was a breeze. Our room was large and very comfortable. It was clean and quiet. We all slept well. In the morning breakfast was great. The staff were friendly and cheerful. Our server was wonderful. The food was really good. I know it's the regular breakfast items but the food was prepared great. The eggs I ordered o... Read more
from Greensboro, North Carolina
Submitted on 22-11-2016
Service was excellent. The rooms a showing some wear but overall this is a great place to stay! I will definitely go back! Good restaurant and gym facilities. Well lighted parking area. Lots of other restaurants near by and a shopping mall.
from Norfolk, Virginia
Submitted on 26-11-2016
My husband and I have visited this Hilton garden twice. Both times we had a wonderful experience. The staff was friendly and helpful. Rosemary at the front desk is a treat and made our stay memorable.
Submitted on 06-12-2016
The staff at the Hilton Garden Inn does a great job. We were impressed with the cleanliness of our room and the many amenities this hotel offers. The service was excellent. This hotel is just off I-95/I-20 and has numerous restaurants and shopping options. A great value and only 15 minutes from downtown Florence.