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Hilton Garden Inn Columbia/Northeast

Columbia, SC, US (CAE)

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Based on 757 reviews
Room & Rates

1KG STE MOB/HEA ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, LIVING AREA,COMP WIFI-BED W/ ADJUST FIRM DIAL
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1 KING BED JR SUITE

LIVING AREA-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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2QN MOB/HEARNG ACC STE TUB

VIS FIREALRM/DOOR/PHN ALRT, LIVING AREA,COMP WIFI-BED W/ ADJUST FIRM DIAL
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2QUEEN BEDS JR STE SOFABED

LIVING AREA-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2 QUEEN BEDS

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2QN MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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2QN MOB/HEARING ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
Hide room details
Hilton Garden Inn Columbia/Northeast
8910 Farrow Road, Columbia, SC US 29203

Our Columbia hotel is perfect in so many ways, whether you're a discerning business professional or excited leisure traveler, you'll truly love our amenities.The Hilton Garden Inn Columbia/Northeast hotel was built and designed with features and amenities ensuring your comfort, convenience, and maximization of productivity. You'll feel complete indulgence from our luxurious in-room amenities to our on-site amenity offerings to our pampering staff. You'll experience the difference - we're relentless in our quest for your complete satisfaction!The Hilton Garden Inn Columbia/Northeast features and amenities include:* Complimentary wired & wireless high-speed internet access * Complimentary Precor fitness center with a 42-inch flat panel HDTV or ask for our Stay Fit Kit from the front desk and workout in the privacy of your beautiful room * Complimentary 24-hour business center equipped with complimentary remote printing from anywhere in the hotel to the business center by PrinterOn * The Great American Grill restaurant offers a freshly cooked-to-order breakfast and scrumptious lunch & dinner entrees * Pavilion Lounge offering your favorite drink, a 42-inch HDTV and complimentary Wi-Fi . The Lounge is open from 5pm to 10pm every night * Evening room service from 5pm to 10pm every night * 24-hour Pavilion Pantry stocked with fresh sandwiches, fresh salads, tasty frozen entrees, refreshing beverages, ice cream, and popular snacks * Heated indoor pool with hot tubThe Hilton Garden Inn Columbia/Northeast hotel is all about location, location, location! Although we're conveniently located on Farrow Road (Exit 19 on I-77), we're close by to so many points of interests & major attractions; it would be silly to stay anywhere else.* 0.5 Miles from Seventy Seven Business Park and 1.0 Mile from SCRA Research Park * 0.8 Miles from Providence Hospital NE / 2.5 Miles from Two Notch Road and G Werber Bryan Psychiatric Hospital * Within 10 minutes of Blue Cross/Blue Shield, Computer Sciences Corp, Bose, Jarden Corp, and many more * 5.8 Miles from Village at Sandhill; Shop, Dine, and Play; Sandhill Cinema 16 * 15 Minutes from Columbia Downtown, University of South Carolina, Riverbank Zoo & Garden, EdVenture/State Museum and SC State Capital * Just 10 miles from Fort Jackson Military Base; also conveniently located close to McIntire Air National Guard Base and Shaw Air Force Base Sumter, SC * 20 Minutes from Williams Brice Stadium * Minutes from cities such as Blythewood, Jenkinsville, Ridgeway, and Winnsboro * Easy access to I-20, I-26, and I-95 via I-26; and we're located right off of I-77The Hilton Garden Inn Columbia/Northeast hotel is the perfect choice for a productive business meeting or special friends/family occasion. We provide worry-free events with easy booking methods, necessary amenities, and complete onsite catering. Our attention to detail and highest level of service is apparent from your initial inquiry to the follow-up after your event.We're there every step of the way to make your stay and event as memorable as it can be. We have state-of-the-art meeting rooms offering wired/wireless internet access and the right amenities making us the ideal choice for the following events:* Business meetings ranging in size from 2 to 200 * Classes or training sessions that don't need annoying disruptions but do need their own designated lunch space * Weddings and receptions that leave lasting memories * Reunions including family, school, and military to reconnect * Anniversaries, parties, baby showers, and celebrations that have to be special * Sports teams needing designated, private space for pre-game planningRemember - you'll always have an open invitation to stay with us. Come and see for yourself how the Hilton Garden Inn Columbia/Northeast hotel is getting to be the hottest place to stay in Columbia, SC. Our passionate team of service professionals is focused solely on creating your own Memorable Experience!***** Everything. Right where you need it. *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 757 reviews
from Raleigh, NC, United States
Submitted on 23-05-2016
The women ministry of Daniel Circle Chapel, Fort Jackson, SC, held their annual spring conference at this location. This included using the conference room and having a delicious continental breakfast buffet and a healthy delicious lunch. The room was set up to accommodate all of the attendees comfortably and the staff assisted with our technology issues. All of our needs were met immediately. All of the ladies attending the event were pleased with the location and the services. We will def... Read more
from Columbia, South Carolina
Submitted on 23-05-2016
The accommodations were superb! The service was great, the conference room was comfortable and well organized with great visual aids, but most of all I enjoyed the quiet surroundings of the location. .
from CT
Submitted on 23-05-2016
We held our annual women's conference at this establishment and was very pleased with the staff and cleanliness. Very courteous and efficient staff; they performed with professionalism, efficiency and timeliness.
from Durham, North Carolina
Submitted on 25-05-2016
The staff is courteous and friendly. I felt like I knew them from the moment I entered the building. Can't wait for my next visit this summer. The breakfast menu is great too. Check out was quick and easy.
from
Submitted on 25-05-2016
I always stay here when I am in Columbia. SC It is a fantastic hotel with wonderful staff. I have never had a bad experience here. They arr always ready to help me and are always warm and welcoming when I arrive
from Charlotte, NC
Submitted on 01-06-2016
The hotel is newer and the rooms are very nice. We had 2 queen beds. There was a coffee maker and refrigerator which was great. I love the fruit infused water in the lobby and the cookies at night. We only stayed one night and didn't use the other facilities so I can't comment on the pool or workout area. The hotel desk clerk was very nice and efficient. No complaints on this hotel. Also, there is a Cracker Barrel, Sonic and other restaurants very close by.
from Painesville, United States
Submitted on 01-06-2016
What can I say.... The Hilton Garden Inn was excellent. The staff is among the friendliest staff I have ever met. Breakfast was just $6.95 for the buffet and it was well worth the money. The waiter was awesome. I will stay here again while traveling back and forth to Florida.
from Latrobe
Submitted on 02-06-2016
This hotel is the best. Location, cleanliness, services, rooms and staff are the top-notch. If you are looking for a comfortable room with all the amenities this is the hotel for you. The price is very reasonable. The dining services are very nice. The staff is attentive and courteous. I highly recommend The Hilton Garden Inn Columbia/Northeast.
from Lake Placid, Florida
Submitted on 06-06-2016
On road vacation. Checking prices and it's getting late. Check in and found rate to be higher. Did get some off for AARP. Advised it was a sleep # bed. (Great, I never experienced one, I said to the clerk.). The room was fair comparable to probably another 3 *. The bed was comfortable, never found any dials or controllers in site. Pillows the BEST. Next morning my husband found out there was no complimentary breakfast, he was dissatisfied. I appreciated the KCUPS Coffee machine. CHECK Out, Ver... Read more
from Richmond, Virginia
Submitted on 06-06-2016
Our stay was great over a 5 day period. The staff was very accommodating and pleasant to work with. Alexander made the check in process easy. I would definitely choose or recommend this hotel for future visits. I particularly would like to thank Jeron, Brandy, Jason and Kevin for their hospitality and service during breakfast. The entire staff at the hotel are hard working individuals and perform their job with a smile. Thumbs up to all of you!
from simpsonville, United States
Submitted on 12-06-2016
I highly recommend this hotel. The location and the rooms are great. The staff is very professional. I had an awesome experience with Brandon from the restaurant. I have to travel a lot and each time I have to come in that place I really enjoy to stay in that hotel
from St. Stephen
Submitted on 14-06-2016
It was a very welcoming experience. From our arrival to our departure.They were very professional and all of the staff greeted us with smiling faces. They were very attentive to our need and went about and beyond with all of our requests from the front desk to house keeping to the wait staff serving our foo.
from Taylors, South Carolina
Submitted on 14-06-2016
We stayed for 3 days and enjoyed it very much. The room was nice, glad to have a refrigerator and microwave. The restaurant food was very good. Customer service was excellent. Look forward to our next stay.
from Ocala, Florida
Submitted on 17-06-2016
As always HGI was great. Only here overnight but very nice stay and the b'fast was very good. Staff was very helpful and our room was very nice. The location for us was great as an easy-off-on to I-77. Yes, we would return.
from Columbia, South Carolina
Submitted on 21-06-2016
This Hotel is very nice Store all around , the bed sleep good, the pool is located in side the Hotel, patio area, the floor were clean full meals, on site Breafast, Lunch Dinner, Bar, and free parking
from Greenville, South Carolina
Submitted on 29-06-2016
Fairly good value in a city that is extremely proud of their hotels. Columbia seems to be an expensive city to stay in relative to it's offerings. The rooms were clean and the staff is welcoming and helpful.
from Myrtle Beach, South Carolina
Submitted on 29-06-2016
Very good stay. Hotel was very clean. Staff was so nice and helpful. Breakfast was very good buffet. Very good choices. Rest food was full of favor and enjoyable. The pool area was relaying and peaceful. Thanks
from Stone Mountain, Georgia
Submitted on 29-06-2016
We were in Columbia for a cousin's wedding. The bride selected the Hilton for her guests. Upon arrival I was pleasantly surprised. The grounds were well kept and the facility itself was very nice. The room was comfortable and spacious and the bed and pillows cozy. I particularly liked the fact that the hallways were well lit at night, it made me feel safe. No complaints about my stay. The staff were all glad to assist in any way they could. I would definitely return if in the area.
from Lynchburg, United States
Submitted on 29-06-2016
This hotel was perfect. The staff were accommodating and efficient, the hotel was clean and beautiful. Our rooms were clean and fresh. Beds were very comfortable. Everything was perfect. We have stayed in many hotels and this hotel was one of the best by far. It is obviously well managed. The breakfast buffet was delicious and the breakfast staff were friendly and went out of their way to make sure we had what we needed. Highly recommend this hotel!
from mentor ohio, United States
Submitted on 30-06-2016
Great rooms friendly people good location. Room service was quick and affordable and had great taste , with bottles of ketchup, mustard cleaning towelettes and two glasses of water included. A+ service.
from Nashville, Tennessee
Submitted on 06-07-2016
The hotel staff and service were AMAZING! We only had ONE significant concern...The extremely hard mattress. We've stayed at several Hilton properties and never ever experienced such poor quality mattresses. They were too hard and we had more than 10 rooms. Everyone complained about the mattresses being terribly hard.
from Columbia, South Carolina
Submitted on 09-07-2016
The staff were very polite, accommodating, punctual, thorough, and professional from June 30 - July 4, 2016. The food was delicious for our Meet and Greet occasion. For our banquet, Henry (cook) did a superb job, Jeron (Manager) was so professional, polite, friendly, and accommodating, Brandon and Jeremy were great servers. Amber Cobia-Fort, Director of Sales, was excellent to work with to fulfill my desires for my family's reunion. Members of my family said the breakfasts were delicious and ... Read more
from Stow, Ohio
Submitted on 10-07-2016
There's a good reason it's the top-rated hotel in Columbia. It is a classy hotel that makes you feel welcome and accommodated from the start. Our room was clean and comfortable and the staff took amazing care of us, especially: Alexander who was extremely kind at the front desk, Brandon, one of the hardest-working servers I've ever seen who was polite and always smiling and Brandy, who was constantly making sure we were taken care of. We have no complaints and would highly recommend them as th... Read more
from Tampa, Florida
Submitted on 11-07-2016
This hotel is exceptional in every way. I travel extensively and really appreciate the service that this hotel provided. The bartender and service staff were just the best of the best. Way to go Hilton garden I will make it a point to stay here every opportunity that I can. Thank you for your service.
from Greensboro, North Carolina
Submitted on 13-07-2016
I had a great experience here. It's one of the better hotels I've stayed at in Columbia. The location, staff, rooms, and atmosphere were all great. I will be back in the future. It's truly a hidden gem in the area.
from Maryland, United States
Submitted on 13-07-2016
Outstanding Service and I am looking forward to my future visit. I was across from the pool, and I didn't even know anyone was in the pool or the fitness center. The Desk Services were very welcoming, what a great location for a hotel stay.
from Waterloo, Iowa
Submitted on 16-07-2016
I would definitely recommend it and stay again. Clean, friendly. We were passing by and this place was one available. We stay at Hilton whenever we go someplace and this one b far exceeded our expectations!
from san diego
Submitted on 16-07-2016
Exceptional customer service. Enhanced continental breakfast. Clean and fresh. All common areas were well taken care of. Will definitely choose to stay here again. Very busy weekend but the staff made it all very comfortable.
from Charlotte, North Carolina
Submitted on 17-07-2016
Spent a couple of nights and it was clean, quiet, and had good service. The beds were a little hard but the linen was clean and crisp. Not dingy. The fridge and microwave in the room was a nice convenience.
from Saint Louis, Missouri
Submitted on 19-07-2016
NE of Columbia just off the interstate, a quiet town less than 15 miles away from Columbia. Great guest service, nice pool/hot tub, comfy beds, clean rooms, welcoming lobby and happy hour as well as dining. Limited eating options in the area but Wendy's, Sonic and a few others are available. Easy access to highways and very quiet area. Hilton Honors members get welcome amenities, free WiFi and the best rooms - worth signing up for. Staff was welcoming and friendly, allowed me to park in the f... Read more
from morrisvale, wv
Submitted on 19-07-2016
we stopped here on our way home from Florida. We were a party of nine, with three king rooms. By the time we checked it in, it was close to 9pm and the café closed at 10pm. When we came to the café to order, the staff was awesome, not once acting like we were an imposition, as many would see a large party that close to closing time. Instead treating us like family. The desk staff were knowlegable and efficient. Our rooms while small were very clean. there was a strong odor in one of the... Read more
from
Submitted on 20-07-2016
The hotel is very clean, nicely kept but what stands out is the staff. Young, funny and very flexible and willing to accomodate. Will stay here again and again! Make sure to take a swim in the pool or try some food in the little dining room off of the lobby.
from Cape Coral, Florida
Submitted on 20-07-2016
The people here are exceptionally friendly. Front desk, bartender and waiters. Food is good also. Not much immediately around so I ate here in the evenings. Everyone wanted to ahve conversations with you. Very pleasant.
from Columbia, South Carolina
Submitted on 21-07-2016
This was my first time to stay here, and I will definitely be back! The workers here are incredibly friendly and always have a great smile or laugh. I went to breakfast this morning in the lobby and the the manager Jeron as well as the three servers Kevin, Brandon, and Sheena just made me feel right at home. They were all SO SO HAPPY!! I was glad to start my morning seeing these people because they made my morning so great. The front desk is very nice as well and always makes sure everything is ... Read more
from Southeast
Submitted on 23-07-2016
Convenient off interstate but tucked away, still very easy to find, close to restaurants, small business center decent sized, clean indoor pool area (compared to the size of the hotel), fitness room clean room, modern finishes, good stay No complaints
from Columbia, South Carolina
Submitted on 23-07-2016
Our church had a banquet at the Hilton Garden Inn/Northeast we had a wonderful time! The staff was very professional and willing to help. Such a great experience. Special thank you to Jeron (manager) Brandon (server) Jeremy (server) Henry (cook) & Koto (cook) Awesome Job! We will be using the facilities again.
from Hebron, United States
Submitted on 23-07-2016
Only stayed one night. Check in was quick and easy. The room was clean and the staff were friendly. The mattress wasn't as nice as some of the other hotels I've stayed at but it was still comfortable. Overall I was very happy with this hotel and would stay there again.
from Jerusalem, Ohio
Submitted on 24-07-2016
Wonderful po lace to stay would recommend to anyone traveling through the Columbia area perfect location . Breakfast was great and dinner was fantastic an very pleased with the rate of room service and there speediness. Thank you
from Brooksville, Florida
Submitted on 26-07-2016
The staff is extremely polite and helpful, especially the manager. We have stayed here multiple times and will continue to go back. This trip was just me and my wife but the kids love going too and hanging out in the indoor pool area.
from Sarasota, Florida, Zimbabwe
Submitted on 27-07-2016
The room was a bit tight for space with a wheelchair. The toilet is too low to use comfortably. The sink could be a tad lower, also. The rest was fine, the service was superb, everyone was very kind and helpful and the place is definitely clean. When showering, roll up a large towel and place at edge of shower. That keeps the floor dry and safe.
from Columbia, United States
Submitted on 27-07-2016
The hotel was very comfortable and the staff was wonderful. Their customer service was excellent. When we went down for breakfast, the waiters were very attentive and friendly and the food was very good. The food was very nutritious and fitting for my diet. I was also very impressed with the lobby and how it was decorated. I enjoyed just going down to the lobby to relax and enjoy the scene. The beds were excellent. My husband thoroughly the quality in the firmness of the bed. It felt just ... Read more
from
Submitted on 29-07-2016
I had read some great reviews and was suspicious as it really - it's a Hilton garden inn.. The reviews are correct. This property was immaculate and the staff tremendously friendly. The freshly prepared omelette in the morning was a welcome surprise as well.
from Charleston, SC
Submitted on 07-08-2016
Great visit with family. Hotel very clean, staff top notch and food in restaurant was really good. We will return here on next visit to the area. We had a suite which we love. We had dinner and breakfast there and it was great.
from Bolingbrook, Illinois
Submitted on 07-08-2016
We were visiting from Chicago, IL. We were visiting friends. The hotel was nice for the most part. The staff was nice & friendly. We had a room with two queen beds. The only problems I had with my room was one of my pillowcases was dirty and one of my duvet covers needed to be changed as it was also dirty. I did ask the front desk for some new pillowcases & cover. The beds werent as comfortable as I expected, but they were ok.
from
Submitted on 08-08-2016
My family and I recently had 3 rooms at this facility on 8/13/16, beautiful hotel however the beds were horrendous! The bed felt like sleeping on the floor in someone's house with no padding under the carpet. I have never stayed at a hotel and experienced such horrible sleeping accomodations. When we called the front desk and complained to the clerk advising her that we may have to leave and find better sleeping accomodations, she placed us on hold and then offered to discount each room 50% of... Read more
from charlotte, nc
Submitted on 08-08-2016
This is a very nice hotel. breakfast is good, good choices, rooms are very nice wonderful beds, very good to sleep on. ac works well. would stay at this hotel again and plan on it soon. I went to an event at RIVERBANKS ZOO AND GARDENS, the event was over late, so I stayed at the hotel, a little bit farther away from the zoo but very close to the highway so I could get started early the next morning after the wonderful breakfast.
from
Submitted on 14-08-2016
The mattress felt like I was sleeping on the floor! I have never in my life experienced a mattress like this! I'm a corporate traveler and I have never experienced a hotel mattress this firm. The adjustable option does not work and if it does it must take several days to kick in. We stayed at this hotel two nights for a wedding. If I did not unpack everything I would have just left. However I had several other family members who were already staying and it would of been a complete nightmare to m... Read more
from Brunswick, Georgia, United States
Submitted on 15-08-2016
This is our 2nd stay at this hotel, due our positive previous experience. For the money, my husband and I were extremely pleased. The bar and restaurant prices are average, however the food looked delicious. We were not hungry. There is a train that runs behind the hotel, but it didn't bother us. Very clean hotel. Our only problem was when we returned, there was a wedding reception, so we almost didn't get a parking space.
from Columbia, South Carolina
Submitted on 16-08-2016
This experience was among the best. The staff was truly amazing & went above & beyond in making my guests stay awesome & the actual event on August 13, 2016. Jarod, Keven, Jeremy, Jason, the chef, & another very polite young man with dreadlocks has to be the absolute best employees. The food was prepared & delivered to perfection. I would like for all those who prepared & worked the event to know that because of them we will be back next year.#MackHouse Charities
from cranberry twp
Submitted on 16-08-2016
We stayed here on our way fro Pittsburgh to Savannah. The rooms were nice and clean and the staff was very friendly. Nice indoor pool and they also had a decent restaurant. The only negative thing is the beds were really hard.
from Hillsborough, New Jersey
Submitted on 02-09-2016
Very good hotel with good restaurant and access to Columbia, SC. This was a business trip but my wife and I usually stay at Hilton properties. Except for breakfast, generally don't eat dinner at the hotel. But due to a tropical storm I stayed in. Chicken noodle soup was very good and the large salad with strawberries, walnuts, cheese and added salmon was excellent. Service was very friendly. Worth the visit and stay on my next trip.
from Lakewood, California
Submitted on 04-09-2016
Back again, 1 year later. This place is always so welcoming. Rooms are clean and always, always in order. The dinning room crew remembered us and that was heart warming. The Crew of Kevin, Nakesha, Z, Brandon and Brandy. Made us feel like we were coming home after a long trip. They did everything they could to out of their way for us. Come visit and have a stay, you wont be disappointed .
from Kingsley, United States
Submitted on 06-09-2016
Expectations were for the the standard pay more get less Hotel experience. The Hilton Garden Inn in Columbia, SC was the exact opposite. Finally a Chain that may be getting it. The Hotel is really nice and clean. room was Excellent. I was very surprised to receive a complimentary breakfast that didn't feel poured from a box or can. And having a fresh omelet made was same price as going offsite. Dinner was available late and amazingly Good and again moderately priced. Very Satisfied.
from Atlanta, United States
Submitted on 06-09-2016
Housekeeping was superb. I interrupted a member of the housekeeping staff after hours with a request. She unexpectedly left what she was doing to assist me and was extremely gracious and kind. The room was extremely clean...bathroom, bed, floors, refrigerator, tables EVERYTHING!! Not a neat freak but...I have a habit of bringing Lysol and Clorox wipes to hotels with me but this was the FIRST time that I did not use it. I was shocked to learn that the facility was five years old. From app... Read more
from Coeburn, Virginia
Submitted on 08-09-2016
Our overall experience was good. The staff was very nice and helpful. The facility was clean. The pool was very nice but not warm for an indoor pool. The hot tub was not hot at all. The beds were hard and very uncomfortable which was not pleasant after driving for many hours to get there. This was our 3rd time staying at this hotel and we will probably stay there again based on the cleanliness of th facility. If you're looking for a good nights sleep, probably not the best choice.
from Atlanta, Georgia
Submitted on 11-09-2016
Great check in process, the staff of duty was very friendly and polite, that was great for me because I checked into my room around 8pm.. My daughter and I really enjoyed the breakfast. The food display as you walk in is very mouth watering, great way to promote the deal of the day.
from Maggie Valley, North Carolina, United States
Submitted on 12-09-2016
Our favorite place...very quite....easy access off highway, resturants, shopping, and Downtown Columbia. Wonderful staff, beautiful entrance to hotel, and private pool located in back. We plan to stay during the Holidays!
from Atlanta, Georgia
Submitted on 12-09-2016
I am staying here during a week long business trip to Columbia, SC. At check in I was greeted with friendly, helpful staff. There is a restaurant in the hotel. I have eaten in the restaurant three times. Both dinners were excellent. The asparagus, my favorite vegetable, was perfect. The servers have all been very friendly. Breakfast was OK. I had the buffet this morning. The buffet consisted of biscuits, potatoes, bacon, sausage links, scrambled eggs, oatmeal, grits, dry cereal, juice, m... Read more
from Brandon, Florida
Submitted on 13-09-2016
I stay at this location with each visit to see my family. Service is always great!! They remember me each time I return all the way down to what I like for breakfast. The rooms are always clean and comfortable.
from Columbia, South Carolina
Submitted on 14-09-2016
The stay was great. All of the staff were very helpful and professional. Top notch facility. We food that all of the amenities were very good. The location was great easy to find and close to most attractions within 10 to 15 minutes.
from Columbia, United States
Submitted on 13-09-2016
Hilton Garden Inn Northeast (Columbia, SC) has never failed to prove itself to be top notch in hospitality, hotel cleanliness and customer care! I rate all other hotels by the service I (we) receive at this Hilton Garden Inn. Many other have failed, but we're ALWAYS satisfied with/at the Hilton Garden Inn Northeast (Columbia)!
from Ellicott City, Maryland
Submitted on 15-09-2016
Very pleasant atmosphere, polite and courteous staff, clean rooms, very eager to please their guests. I especially like the mobile check in. All I had to do when I arrived was pick up the key. We had a pleasant stay.
from Conway, South Carolina
Submitted on 17-09-2016
This is one of the cleanest hotels I've stayed in and the employees were fantastic. They also have a great Restaruant and bar. I will definitely be staying here again and highly recommend it to all of Gamecock Nation..
from Birmingham, Alabama
Submitted on 19-09-2016
Very impressed with the friendliness and helpfulness of the breakfast staff including the manager, cook and servers (Jeron, Kesha, Brandon, Jason, Kevin & Henry). They were very jovial and great fun to chat with. They treated each customer with the same enthusiasm and kindness. Made visiting this hotel such a pleasure. High marks for each one of them.
from Morristown, United States
Submitted on 21-09-2016
We stayed for parents weekend for USC not far from campus and I am glad we did. Hotel was clean and very nice, staff was excellent. Breakfast was good. They have a bar which is nice and we ate dinner one night which was very god for hotel food. I would highly recommend this hotel.
from Lyman, United States
Submitted on 21-09-2016
This hotel continues to be my benchmark when evaluating the service at other hotels. The personal attention and attention to detail make it an outstanding hotel. The location is also very convenient to I-77 and I-20 as well as an easy commute to downtown Columbia.
from Portsmouth, RI, United States
Submitted on 22-09-2016
From check in at front desk to restaurant and bar staff, truly some of the nicest people I have ever met. So attentive and can't do enough for you to make you feel welcome. Beautiful, warm and inviting lobby. Look forward to staying here again while our daughter attends college in SC.
from St. Lucia
Submitted on 25-09-2016
We always stay at this Hilton Garden Inn when traveling to Florida. They have excellent service, good food, free cookies and an easy checkout process. We have recommended this hotel to other family members .
from
Submitted on 25-09-2016
A nondescript place to put your head. The room size on adequate. By the very pleasant,helpful and cheerful young women, we were told we were given a room on the 'quiet side',not on the highway, on the 4th floor. In that room the a/c was very loud, but the outside temperatures were ok, so we switched it off. After lights out around midnight we became aware of a terrible racket coming through the ceiling. It was a noise like being inside a compressor. Sometimes it sounded like one system, sometime... Read more
from Dickson, Tennessee, United States
Submitted on 26-09-2016
We went to Ft Jackson for a gradulation, The Hotel is very clean, open and bright upon entry. Staff is friendly and attentave to your needs. The rooms are clean and comfortable and VERY quiet. Great location to visit is the SC state museum very interesting all kinds of local and state artifacts. We had a great visit there, it takes about 3.5 hrs to do a quick visit.
from Columbia, South Carolina
Submitted on 26-09-2016
My husband and I live in Columbia so we're not your typical reviewers. We stayed here once (with our kids) when our A/C went out on a very hot night. Mostly though, we go there for the breakfast. We've discovered they have the best breakfasts in Columbia. Very reasonably priced considering you can get all-you-can-eat made-to-order omelets, French toasts, waffles, etc., along with a nice buffet. The breakfast staff are wonderful; they take such good care of us every time we go. Very loyal custome... Read more
from Dickson, Tennessee, United States
Submitted on 26-09-2016
We were here for my grandsons graduation from Basic Training at Ft. Jackson, SC. We had a fantastic time here. The hotel is close to gate 4 at Ft Jackson. There was plenty to see on the Post as well as downtown. Great visit at the SC state museum easy to get to and plenty of parking.
from Chambersburg, United States
Submitted on 27-09-2016
First stay in a Hilton Garden Inn, and we were extremely pleased with the experience. Staff was very friendly and helpful, and the room was great. We had dinner and breakfast in the hotel; both meals were excellent.
from Minnesota
Submitted on 29-09-2016
Stayed here for a one night business trip. Check in was smooth with very friendly staff. Room was very clean and appealing. Very quiet hotel overall which was surprising. Bar downstairs was awesome, bartender Kelly is FANTASTIC, so very nice and so attentive. I/we did not eat dinner at hotel but all the food people around was ordering and receiving looked great. When asking the folks who did order food they all said it was great. We did have breakfast, typical hotel fare nothing extra ordinary b... Read more
from Greenville, South Carolina
Submitted on 29-09-2016
I stay at this hotel anytime I am in Columbia. Could not be more pleased with the cleanliness and overall appearance of the hotel. The outstanding staff go out of their way to assure a pleasant customer experience. Highly recommended!!
from Richmond, United States
Submitted on 29-09-2016
My only gripe is my last few stays have been to short. I've gotten there too late and had to leave too early. Can't wait until I can stay longer and enjoy it. I love the mattresses, they are simply the best I've ever had. But why are these hotels providing 10 of these jelly bean size pillows? What's up with that?!? Give me normal sized pillow any day
from South Carolina
Submitted on 01-10-2016
We are in town for a travel baseball tournament. It is a beautiful hotel and the front desk gentleman was wonderful with check in. The rooms are spacious and very comfortable. This is a great option if you are in town and need a place to wind down.
from Duluth, United States
Submitted on 02-10-2016
I stayed at this hotel for a business trip. The location was great, front desk and dining room staff were excellent. Hotel room was clean. I ate breakfast here every morning. The made to order omelets were great.
from Washington DC, District of Columbia
Submitted on 03-10-2016
We were traveling to the area for an unexpected death in the family. Don was on duty at the desk and was incredibly helpful and kind. There was a delay checking in as he was helping another guest with a problem. The wait was honestly no issue for us, but Don offered us a room upgrade because of if. He went above and beyond to make our stay as pleasant as could be. He is definitely an asset to your hotel staff. The room was exceptional in every way, bed very comfortable and everything very clean.... Read more
from Eatonton, United States
Submitted on 04-10-2016
This was honestly the best experience that I have ever had at a hotel! The rooms were very neat, clean, quiet and safe. I had a ball in the bar with the friendly staff and other guests. They have an excellent dining room and wait staff. I truly enjoyed my stay!
from Fort Washington, Maryland
Submitted on 08-10-2016
Arrived early and the room was not ready...the staff was very helpful and ensured that we were taken care of and communication was established. Very professional and polite people. Will stay here again
from Lexington, Virginia
Submitted on 09-10-2016
This was our second stay at this hotel and it was just as wonderful the second time as it was the first! Nice rooms, comfortable bed, great evening meal and the staff were all friendly and helpful. We will definitely stay here again!
from DC
Submitted on 11-10-2016
I am a Hilton member and i almost always stay in a hilton brand hotel. this trip was no exception. check in was a breeze. did it on line. got there, the key was ready and my water was provided. room was clean and the bed was comfortable. nice wide hallways and it seemed fairly new. great water pressure and nice size rooms. will stay there again. easy to find from the highway. only thing if you are leaving on a weekday the turn to the left can be a challenge. best to go right and make ... Read more
from Daniel Island, United States
Submitted on 12-10-2016
Our family had to evacuate Charleston and we ended up making a reservation at this hotel. The hotel staff was extremely helpful and accomodating. If we ever stay in the Northeast side of Columbia, this is the hotel we would stay every time. The beds were super comfortable and quite.
from Manchester, New Hampshire
Submitted on 12-10-2016
A very relaxing stay despite reason for being in the area. Every staff encounter, at every level, was excellent! The property was well maintained and the rooms were very comfortable and nicely appointed.
from Myrtle Beach, South Carolina
Submitted on 12-10-2016
I was so happy when i checked into the Hilton Garden inn in Northeast Columbia on Farrow road. The staff was educated friendly and knew there job. My room was clean and comfortable, the food was good, the room was quiet and i slept well. I wish all of my hotel experiences were like the one at Hilton Garden Inn Northeast.
from Williamstown, Massachusetts
Submitted on 15-10-2016
This property is outstanding, an excellent example of what every Hilton Garden Inn should be. My reviews often focus on beds, as I have a bad back. This property uses the adjustable air bed, and it is flawless (at least in my room). I have had bad experiences with this kind of bed at some other HGI's because they either put it on a soft boxspring (which totally defeats the adjustable feature of the mattress), it deflates, or it just seems not to work properly. Perhaps mine was newer, but it was ... Read more
from Hilton Head, South Carolina
Submitted on 17-10-2016
Reserved the last room available during the hurricane evacuation. After a 6.5 hour drive, which normally takes 3 hours, we arrived and stayed for 7 nights until we could return to our home. The hotel staff was outstanding, extremely courteous and helpful. We ate all meals at the hotel and the food was excellent and the quantities more than you should eat. The rooms and public areas were very clean and neat. I mentioned that the chair in the room was uncomfortable and after trying another ch... Read more
from New Smyrna Beach, Florida, United States
Submitted on 17-10-2016
I don't care for surprises and the Hilton Garden Inn in Columbia, SC heard me. Our second stay here was every bit as good as the first - outstanding. It is exactly what my wife and I are looking for after a long days drive, including a two hour detour. That makes me difficult to deal with and they pulled it off with flying colors. Current, nicely finished rooms and immaculate with good dining options. Nice job Hilton. You never let me down.
from McDonough, United States
Submitted on 17-10-2016
Poor service. Room was extremely filthy. Bathroom was dirty. We found stains and pubic hair in the beds. The people working in the front desk and the cleaning lady were always tired and moody. We would never stay here again.
from
Submitted on 18-10-2016
We have stayed at this hotel multiple times and every experience has been great. The hotel room has everything you want in a modern room. Ample outlets for recharging devices (I counted at least 15), wi-fi that everyone can use, thick walls (we were near the elevator and did not hear noise from the hallway or neighboring rooms) and thick curtains (which let us sleep late). The breakfast buffet is always fantastic, with all of the basics as well as Southern specialties like biscuits and grits. Th... Read more
from Lincolnton, United States
Submitted on 20-10-2016
I mentioned in my reservation comments that my wife has stage 4 breast cancer and that I would be grateful if they would ensure that the indoor pool was warm enough for her. The front desk staff person who checked us in ( I believe his name was David) asked the maintenance man (James) to do just that. James walked over to the pool with my wife and asked her to feel the water temp and see if it was to her satisfaction. Sure enough the pool temp was already very warm and comfortable. Our visit was... Read more
from
Submitted on 21-10-2016
I stay at this hotel every visit to Columbia. After staying here for more than 4 years now I have noticed the cult following this hotel attracts. It seems once you stay here you cant stay anywhere else! I have NEVER had a bad experience here! Fast Internet, Great TV Channel Selection, the FOOD is AMAZING!, Full Bar, The staff is super friendly, rooms are clean and up to date! 5 star hotel all the way!
from Roseland, United States
Submitted on 26-10-2016
Terrific hotel, fantastic staff, clean rooms, food terrific. So many friendly people. I will be back sooner than later. The hotel is truly a lovely place to be and so very welcoming. My experiences at this location have always been positive.
from Greensboro, United States
Submitted on 27-10-2016
The rooms were very clean including the linens and bathroom. The staff was nice, pleasant, and helpful, especially the breakfast staff. The indoor heated pool hit the spot during our cool fall stay. I would definitely recommend this hotel, and plan on staying again if I visit Columbia, SC again.
from Lexington, United States
Submitted on 31-10-2016
I've stayed at this hotel many times and the service has always been exemplary. The staff from check-in through check-out are all helpful and friendly. They have a wonderful full breakfast with items of your choice or buffet. The bar is very good. The dinners they serve are also very good and convenient. If you have any questions the managers and staff are very helpful and knowledgeable.
from Wilmington, North Carolina
Submitted on 01-11-2016
My family of four, stayed one night. Very clean. Bed was not your traditional spring type. Memory foam mattress. Yup. My first time using it. I loved it. Most hilton hotels are ok. This definitely met the Hilton standard. We were also upgraded to a bigger room. Staff was very friendly and professional. I would stay here again.
from Point Pleasant, West Virginia
Submitted on 02-11-2016
They make sure you have everything you need; equipped with an exercise room, an indoor pool and a restaurant with bar that has good food & friendly service so when you arrive you can just relax and you don't have to leave the hotel to go out to eat. We have stayed here several times & on one occasion, we were locked out of our room due to a faulty lock, it was taken care of very promptly and in the meantime, the manager made sure we were taken care of in the restaurant till we were able to get b... Read more
from Moreland Hills, Ohio, United States
Submitted on 02-11-2016
This hotel is a wonderful place to stop on your way to somewhere. We continue to make a point of staying here. The hotel is clean, well kept and up to date. The hotel service staff cannot do enough for your comfort. The dining room fare has improved over the years; but, it is still mediocre, at best.
from Greenville, South Carolina
Submitted on 06-11-2016
We booked this hotel for the night before our state xc meet. The staff could not have been more friendly or helpful, particularly the gentleman at the front desk for our check in on Friday night and the breakfast staff Saturday morning. The hotel was very clean and well appointed and we particularly loved the room that the hotel made available to us to meet as a group to dine and prepare for the next day. A fabulous stay. Already ready to book for next year!
from
Submitted on 06-11-2016
This was a brief 3 day stay to visit my new granddaughter, as well as my daughter, son-in-law, and my 3 year old granddaughter (which is only the second time since I 1st saw her last October) ... pleasant and courteous front desk personnel upon arrival, the room was nice and comfortable, easy access to the highway, and we only had breakfast in the hotel on our last day. My compliments to the staff as they obliged us, as we arrived downstairs just as they were removing and cleaning up the breakfa... Read more
from Alpharetta, Georgia
Submitted on 07-11-2016
I was at this hotel for a month and would have to say I did not have one complaint or problem! Every level was staff there was excellent in delivering customer service! The hotel was very clean and there is something always going on there a wedding, a meeting some celebrity visiting the area. It never took away from my stay or enjoyment! Special shout out to the morning breakfast staff professional and always friendly and ready to serve! This is one of the best HGI I have ever stayed in.
from Greenville, South Carolina
Submitted on 07-11-2016
From very professional (in keeping with Hilton brand) on down to just plain old (valued) Southern hospitality, these folks got it ALL right! Service off the charts, comfort, kindness, and cleanliness! Not a thing missed here! Thank you!
from Raleigh,NC, United States
Submitted on 08-11-2016
I would recommend this hotel for your visit to Columbia , SC Our experience was very pleasant, hotel new and updated facilities. Hotel restaurant has breakfast buffet . Pool nice and warm, jacuzzi was fabulous !!! Great getaway for us.
from Greenville, SC, United States
Submitted on 08-11-2016
My car was broken into during this stay. There have been previous car vandalism at this hotel. Yet there are no cameras in the rear of the building and the lighting is poor. I alerted the front deck that my car had been vandalized yet the young lady did not alert the police in a timely manner.
from Columbia, United States
Submitted on 16-11-2016
We have stayed here twice. Immaculate rooms and great staff. They are quick to accommodate any request within reason, rooms are nice size and conveniently located. Bathrooms cleaned and restocked daily and in a timely fashion. Pool and hot tub indoors nice accent.
from Atlanta
Submitted on 17-11-2016
This was a good Garden Inn but what made it special was the customer service of the staff. The bar team, breakfast team, front desk were exceptional. In addition, I left my coat in the room at check out, the cleaning team returned it to the front desk who immediately called to make arrangements for its return. I appreciate the teams doing this to make sure the customer is taken care of even when forgetting things in your room.
from mooresville nc
Submitted on 19-11-2016
We were in town for a miltary graduation and this Hilton is the best even though it is about ten minutes away from the base , it is well worth the stay , very clean , Food is awesome , Staff is Excellent , I would make the drive to stay there again anytime . Thanks for your Great Customer Service at Exit 19 on I 77 , just outside of Columbia SC
from Spring Lake, United States
Submitted on 20-11-2016
The check in process went very well. The gentleman at the front desk presented himself well and was very informative. The Breakfast was great! Our Waiter Brandon was very polite, always willing to help and gave great service with a smile! A comfortable nights sleep accompanied with a great breakfast, & great service! I will stay at the Hilton Garden Inn again!
from Stow, Ohio
Submitted on 21-11-2016
We stayed here in November 2016. Front desk staff, breakfast staff, and housekeepers were very kind and courteous. Excellent breakfast and very clean room. Would definitely stay here again in the future.
from Ashburn, Virginia
Submitted on 23-11-2016
We arrived on Thursday and left on Monday. The staff took care of all our needs. Ask for the singing hotel staff member. He will sing for you. Amazing voice. The staff did a great job during our sons wedding.
from Durham,NC
Submitted on 27-11-2016
We have visited this facility before. It is clean and well located. Very adequate room accommodations and amenities. Easy parking ,with restaurant and bar. There is an indoor pool, work-out area and business area. All staff are outstanding and attentive to guest needs. A well run HGI.
from Summerville, South Carolina
Submitted on 01-12-2016
I stayed many times at Hilton Garden Inn Columbia during my business travels (2014-2016). The staff was professional and accommodating The rooms were always clean & tidy - ALWAYS. Kudos to the cleaning staff. In the mornings, to have a fresh breakfast option was a plus.
from Davidsville, Pennsylvania
Submitted on 02-12-2016
Stay her one night as we traveled to Florida from Pennsylvania, the night was great. First by the Manager's greeting as an honored guess to Jeremy our server who treated us like a friend, good was great I highly recommend the pork tenderloin! The next morning was as good with Brandy taking care of for breakfast, the buffet had plenty of variety and it was tasty. Will definitely use the hotel as a jumping off place in the future.
from Danville, Virginia
Submitted on 02-12-2016
The hotel was nice and the amenities were what you would expect. My only complaint was the beds. They were too firm, hard even. They were adjustable, but still too hard. Everything else was good and the hotel staff was excellent.
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