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DoubleTree by Hilton Columbia

Columbia, SC, US (CAE)

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Based on 656 reviews
Their central location is within minutes of the State Capitol, Downtown and the exciting entertainment district, The Vista.
Room & Rates

1 KING BED NONSMOKING

COMP HI SPEED-PLUSH, COMFORTABLE BEDS, 32 INCH LCD TV
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1KING 2 ROOM SUITE NONSMOK

LIVING ROOM-REFRIGERATOR-32 INCH LCD TV, COMP HI-SPEED-PLUSH, COMFORTABLE KING BED
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1KING 2 RM DLX SUITE NOSMK

32 INCH LCD TV-WHIRLPOOL OVERSIZE TUB, LIVING ROOM-COMP HI-SPEED-REFRIGERATOR
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1KNG MOB/HEAR ACC W/TUB NS

VIS FIREALRM/DOOR/PHN ALRT, COMP HI SPEED, 32 INCH LCD TV
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1KG MOB/HEAR ACC RI-SHW NS

VIS FIREALRM/DOOR/PHN ALRT, COMP HI SPEED, 32 INCH LCD TV
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1 KG HEARING ACC NO SMOK

VIS FIREALRM/DOOR/PHN ALRT, COMP HI SPEED-32 INCH LCD TV
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1 KG STE HEAR ACC NO SMOK

VIS FIREALRM/DOOR/PHN ALRT-COMP HI-SPEED, LIVING ROOM-REFRIGERATOR-32 INCH LCD TV
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PARLOR ROOM NONSMOK

SOFA-SITTING AREA-REGULAR BATHROOM, COMP HI SPEED-32 INCH LCD TV
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2 QUEEN BEDS NONSMOKING

COMP HI SPEED-PLUSH, COMFORTABLE BEDS, 32 INCH LCD TV
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2 QN HEARING ACC NO SMOK

VIS FIREALRM/DOOR/PHN ALRT, COMP HI SPEED-32 INCH LCD TV
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DoubleTree by Hilton Columbia
2100 Bush River Road, Columbia, SC US 29210

Located at the major crossroads of both Interstates, I-20 and I-26, they are an easy commute to Charleston, Charlotte, Myrtle Beach as well as all the major cities in this beautiful state. For museums and nightlife, theaters and cultural attractions let us recommend the Colonial Center, the Koger Center for Performing Arts, and the South Carolina State Museum as just a few of their more renowned venues. The University of South Carolina (USC) & William Brice Stadium is only a short car ride from their front door. For leisure, choose from over five golf courses, the famous Riverbank Zoo and Lake Murray just minutes away.

Their professional and experienced staff takes pride in providing personal attention. They are here to ensure your needs are met and your stay is productive and fun.

Hotel Amenities:

  • Business Center
  • Coin Laundry, Gift Shop
  • Room Service
  • Fitness Center, Pool
  • Pet Friendly

 

Guestroom Amenities:

  • Two-line Phone | Comfortable Executive Desk With Ergonomic Chair
  • Coffee Maker | Iron/Ironing Board
  • Large Bathroom Vanities | Hairdryer
  • High-definition Flat Screen TV
9o

 

Located at the major crossroads of both Interstates, I-20 and I-26, they are an easy commute to Charleston, Charlotte, Myrtle Beach as well as all the major cities in this beautiful state. This is a pet friendly property (maximum 75 lb limit and there is a $40.00 Non-Refundable Fee). The new Doubletree by Hilton Hotel Columbia South Carolina looks forward to welcoming you!


Based on 656 reviews
from Atlanta, United States
Submitted on 17-05-2016
Exceeded expectations. The hotel was clean and quiet, and I was particularly impressed with the staff and the expedience and priority I was granted at check-in. The property was very clean and well kept.
from Mount Pleasant, South Carolina
Submitted on 18-05-2016
With a New Credit Card comes New Hotel discounts right? In my travels I have stayed mostly with The Holiday Inn chain. I have to say that I have been generally happy 9 out of ten times. With the number of years that I have stayed with them; the bar has been set. Doubletree's staff were friendly, helpful, and courteous. The room was very large with all of the amenities that one would want. If you are not a member of the Hilton rewards program you don't get WiFi for free. That has always bugged me... Read more
from Nashville, Tennessee
Submitted on 19-05-2016
This is a nice, clean hotel. The rooms were spacious and very well kept. Each room had a refrigerator, no microwave, and coffee. Sadly no breakfast included in your stay. We did not use the pool although they do have an outdoor one. The fitness center is quite big. The front desk staff was nice and attentive. Not a lot to do in this immediate area where the hotel is located -- but close enough to drive into Columbia.
from Tampa, Florida
Submitted on 24-05-2016
Compliments: Spacious, welcoming lobby. Courteous staff. Ample parking. Convenient to the interstates. Large fitness center. Outdoor pool.. Complaints: Spotty wifi. Lax housekeeping in common areas, i.e., debris on the floors. Worn furnishings. Noisy air conditioner that seemed to work only in the "on" position. Stains on the carpet. Small, older LG television. In summary, there's lots to like about this hotel; but, attention to detail is missing.
from Moore, United States
Submitted on 25-05-2016
Traveler do you want rest, comfort, friendly staff and breakfast in your room? Take my advice and stay at the Double Tree! Check in is fast and effecient. Room Clean and the Bed is so comfortable that you will sleep like a baby. Room service is wonderful too and the food is really good.
from Columbus, Ohio, United States
Submitted on 01-06-2016
I arrived at the hotel after an extremely long and frustrating day of driving, only to miss the entrance the first time because it is not well marked and what looks like the entrance is actually the on ramp to the freeway. After swinging back around to get in, I was greeted by a very nice front desk person and registered quickly and easily. This hotel actually has a special Hilton Honors Floor, to which I was directed, which surprised me because I had requested a room on the top floor. Once I sa... Read more
from Spartanburg, S.C., United States
Submitted on 01-06-2016
The Double Tree Hotel provided our group with excellent customer service and room facilities. Rooms for our scheduled events were spacious, easily accessible for physically challenged individuals, while also providing the privacy desired. The dining rooms were clean, well staffed and not difficult to locate. The food for all meals was well cooked and attractively displayed. An experience to remember!
from Charleston, South Carolina
Submitted on 02-06-2016
Very good everything husband and I really enjoyed our selves.We will be back and bring our children's. Came back to Charleston and talked about this Hotel Thanks to the Manager Mrs Kim she really made our weekend
from
Submitted on 05-06-2016
This hotel is near the main highway, it is a great place to work and stay. The mall is close by along with some great eatery. The hotel is nice and quiet along with a nice restaurant in the bottom of the hotel. The concierge lounge is full with great items for breakfast, evening snacks and desserts.
from Hays, United States
Submitted on 06-06-2016
Our trip was great from the moment we got there. The staff was very professional. It was great to find this hotel so close to our family and it WAS PET FRIENDLY!! THANKS FOR A GREAT TRIP. We will stay with you again.
from Gainesville, Florida
Submitted on 11-06-2016
Dirty! Nasty! Old! The bathroom was filthy! It literally had dust and dirt on the walls and all over the floor. The rooms are dark and depressing. I did not feel very safe their with my two small children. It was difficult to call housekeeping because the phones were not working properly.
from Woodstock, United States
Submitted on 15-06-2016
The room we had was glean and spacious. The staff was excellent. The food and drinks available on sit were simply delicious. I would recommend this hotel to any traveling in the Columbia SC area. It is very convenient to several tourist areas of interest.
from Greenville, South Carolina
Submitted on 18-06-2016
This hotel was wonderful. The front desk staff was extremely nice, and our in-room breakfast was delivered on time! The only problem I had was the 'No concealed weapons' sign, but I would stay here again without a doubt!
from
Submitted on 18-06-2016
The hotel was clean, comfortable, quiet, and convenient to I-26. I noticed that the hotel room door provided a cover for the peep hole. There's a restaurant, bar, and outdoor pool on the premises, though we did not utilize them. The kids enjoyed the complimentary warm cookies provided at the front desk.
from Flowery Branch, Georgia
Submitted on 22-06-2016
Traveled to Columbia, SC to play baseball @ USC....stayed at the Doubletree and would highly recommend to anyone looking for a great place in Columbia. Accommodations were excellent, comfy beds, great bar and restaurant. Awesome staff and facility!!!
from Greenville SC, United States
Submitted on 24-06-2016
I would think twice about booking a conference at this hotel, or allowing clients to dine in the restaurant. It is convenient and has good conference facilities, but the staff lack understanding of how important some of these conferences can be.
from
Submitted on 25-06-2016
I booked my room online, and requested a one bedroom suite that had a couch with a pull out bed for the kids and a king size bed for my husband and me. We were placed in a small dingy room in the center of the hotel. Our window overlooked the hall way. And there were two doors to our room. One that opened into the sitting area and the other other door was literally 2 1/2 feet from the bed. The room was old, the carpet was worn, the bath tub wasn't clean, there was something splattered on the wal... Read more
from Jacksonville, Florida
Submitted on 26-06-2016
Needs major updates and feels like the early 1990s. Our room was.not very clean not sure the tub was cleaned the previous soap and shampoo were still in there with pile of hair on the floor. The wallpaper was being held up in the bath room with push pins next to the tub/shower.
from Charleston, South Carolina
Submitted on 27-06-2016
Stayed at Doubletree Saturday night while attending grandson' s basketball tournament. As a Hilton Honors Diamond member I had stayed here twice before and would have given them a 4 out of 5. Not sure what changed but their service and food has certainly gone south. Checked in around 4:00pm and the room temp was 79 degrees. Ok, we were on sunny side and outside was 100 degrees. Kicked the thermostat down to 66 and went for dinner in their resturant. Oops, the so-called famous resturant no longer... Read more
from
Submitted on 01-07-2016
The hotel was noisy. They could use some baffles on the bottoms of the doors and an adjustment to the closers. Staff was friendly and helpful, the bed was comfortable and my temp control worked well the room was clean too. Sadly, a large group staying at the hotel had a general lack of awareness that their doors were slamming shut making sleep impossible.
from Concord, North Carolina
Submitted on 02-07-2016
We arrived at 9pm and had to wait for our room to finish being cleaned, about 25 minutes. Glad that we didn't arrive at 4pm. We were given breakfast vouchers for the wait. The lobby is very nice and made me think that the room would be just as nice. Unfortunately, no such luck. Our room was quite dated making it feel unclean. We had a king suite with a pull out couch that did not have sheets. A yellowed pillow and crumbled used blanket were in a plastic bag. I had to call twice and wait... Read more
from Columbia, United States
Submitted on 05-07-2016
The hotel was gorgeous, well-kept, and spacious for what was reserved (King sized bed) -- originally our room was closer to the stairs, and because of this, it led to our being able to hear most all of the noise in the hallway and stairs. After traveling all day, all that was wanted was peace and some much needed sleep. Apparently this was during a convention of some sort full of children that were not being quiet at the hours of 10PM+ -- thankfully after talking to our check-in front desk staff... Read more
from Myrtle Beach, South Carolina
Submitted on 05-07-2016
Double Tree in Columbia We visited this same hotel about 2 yrs ago 2024. This time things were not the same quality. The room was dusty and the sheets were stained. The carpet had some sort of ants or biting bugs. I was bit on my foot twice. We probably will not go there again. In addition the surrounding area are not pretty it needs some attention.
from Moncks Corner, South Carolina, United States
Submitted on 08-07-2016
I normally stay here a minimum of 6 times per year. I am a board member and this location is convenient to my meetings as well as most of what Columbia has to offer. It is a nice hotel with a friendly staff. I normally reserve a suite, and they are very spacious and exceptionally nice. Room service is great, and the fact that there is a excellent restaurant within the hotel itself, lends way to convenience.
from United States
Submitted on 08-07-2016
Lazy front desk staff. Bathroom door in my room did not close, as if the door was an inch too big all the way around for the frame. How embarrassing when trying to use the bathroom or take a shower when sharing the room w/ other family members.
from Cupertino, California
Submitted on 10-07-2016
The hotel was clean, the room was very good size, the staff was hospitable and very accomodating. The warm cookies always make your cup of coffee taste better. Great value, and therefore highly recommended
from Tallahassee, Florida
Submitted on 10-07-2016
Botel was clean but airconditioner couldn't cool down room. Food in 5th for lounge is average. Bartender is very slow and ignores you. Hotel was quiet and clean and beds were comfortable. Bathroom was clean but tub was slippery
from Beaufort, United States
Submitted on 13-07-2016
We stayed the weekend for an event. Lobby area and staff are fine. The actual rooms are now a little tired, they hotel could do with a remodel. But good location, and we would stay again. Breakfast was disappointing, but may have been because it was included in the price of the event we went to.
from Southern Shores, North Carolina
Submitted on 13-07-2016
Very nice hotel, clean rooms, great staff, etc. Our room included a complementary buffet breakfast. One word to describe it - terrible. Very limited selection - eggs looked like they were powdered, hard as brick biscuits and bacon that was under cooked.
from Miami, Florida
Submitted on 14-07-2016
I was upgraded before I even arrived and was greeted well. The staff was helpful and friendly. The restaurant had a great selection at food and there was plenty nearby if you chose to not eat there. Thank you for a wonderful stay.
from Hampton
Submitted on 18-07-2016
I have stayed at this hotel twice over the summer for business. In my opinion, the employees are what will want me to keep coming back. Every single employee I encountered was pleasant, professional, and accommodating. The hotel felt like my home away from home.
from Goodyear, Arizona
Submitted on 20-07-2016
We visited to enjoy a graduation ceremony traveling from Arizona. After all day travel this welcoming hotel had hot cookies, comfortable rooms and very convenient location. We had other family there and extensively used the restaurant for breakfast and a celebration dinner. We would certainly use this property again if we visit the area. Great for kids and adults, at the end of the day, it felt a little like coming home to rest.
from Jacksonville, Florida
Submitted on 21-07-2016
visited again this week , got there earlier than check in .. but decided to wait in lobby for room to be available ... after 2.5 hours was still not ready .. the front desk staff was ok this trip with the exception of one ... that made a very snide comment when I checked for the 3 time on when the room was going to be ready Bar is nice .. food is decent .. and the bartender is attentive to needs
from Reading, United States
Submitted on 25-07-2016
I often stay at Double Tree Hotels and this was, by far, the worst one. I did the online check-in approximately 5 hours before my arrival. When I arrived, I was told the room I selected was not available but they had another room that I could stay in. When I asked how long it would be until my selected room would be ready, I was told that it wouldn't be. I gave up and took the room I was given. The room I was given was and interior room which had NO windows to the exterior; only windows to ... Read more
from Florence, United States
Submitted on 27-07-2016
My overall experience was excellent with the exception of the waitress I had at breakfast on Thursday morning. She ONLY came to the table to place the check. There was never a visit to refill my drink or just to ask if all was ok. This was the ONLY problem I encountered.
from Columbia, United States
Submitted on 27-07-2016
I booked this hotel for my sister's wedding night with her husband. The staff was very friendly and professional as I checked in. The room was very clean, soft bed and pillow. Please note that we will definitely be staying here again.
from Atlanta, Georgia
Submitted on 28-07-2016
The maid didn't clean the room, Food trays were left in the hall for days. On one of the days the maid asked me if I wanted my room cleaned, after the day before the only thing they did was make up the bed. dirty glasses were left on the sink.
from Stockbridge, Georgia
Submitted on 30-07-2016
NOT up to Hilton standards. First, we upgraded to a suite and asked for extra towels and pillows prior to our check in. We checked in at 5:30pm and they had not upgraded us nor had they done any of the special requests. Once they got us into a suite, their was (visible) urine on the toilet seat and bowl. "Something" that looked like a piece of skin on the bathroom mirror. Dirt and debris on the floor of the bathroom. A huge stain on the refrigerator that could've easily come off. Unclean bed... Read more
from Columbia, United States
Submitted on 31-07-2016
rooms not clean dead roach in closet room wasn't ready to check in until 1:45 am Saturday an reservation was for Friday an they didn't honor there Make it Right agreement an we were there for our wedding
from Upper Marlboro, Maryland
Submitted on 03-08-2016
My family stayed for one night on our way to Hilton Head Island. We were extremely dissatisfied to find used soap in the bathroom and hairs on the bathroom floor and in the tub/shower. Hotel staff quickly addressed these matters. On the day we departed, we were awaken by hotel staff arguing outside of our door. This was reported when we departed. An apology was given. We will not stay at this hotel again.
from Washington DC, District of Columbia
Submitted on 07-08-2016
We had a wonderful trip. The hotel staff was exceptional. They were friendly and willing to help with anything, suggest restaurants, and give directions. They were even coming to wake us up for breakfast when they thought we might miss the well prepared food!
from Columbia, South Carolina
Submitted on 07-08-2016
I just checked in. I had to leave for a meeting quickly and used the bathroom. Upon lifting the toilet seat, there were remnants of someone else using the toilet, like feces still in the toilet. That was gross enough and I let the front desk know. The carpets are badly in need of cleaning everywhere, esp in front of closet and in hallway!
from Honolulu, Hawaii
Submitted on 07-08-2016
Pros- competent helpful front desk person- other staff was extremely helpful and tried to fix the room Cons- location far from anything we needed access to ( USC) but the biggest problem was the filthy room- mold , hair, unchanged bedding, everything covered in dust. In addition to this it was an interior room with no way to have outside light and children who ran up and down both hallways in the front and back of room until after midnight. Checking out the woman wanted an additional drivers li... Read more
from schaumburg,il
Submitted on 09-08-2016
Check in was interesting. They had to get the Assistant Front Desk Mgr. To find my reservation. Might be new employees. Room okay. But carpet still had crumbs from the last guest. Plus shower curtain had mold around the bottom. Ugh. I know it's humid down there, but... Cold water shower in the morning. I let the water run a full 10 minutes before stepping inside. It never warmed up. Had dinner there. Interesting! The Bartender kept telling people "I don't know why we are so busy, we're only at 2... Read more
from wedgefield, United States
Submitted on 10-08-2016
car alarm went off and no one could resolve issue so it just went off until battery final went dead. I have never been to a hotel where they didnt ask for car information - perhaps next time the information should be requested on the guest car when arriving and the baseboards in elevators and hallways should be cleaner and less dusty
from Rocky Mount, United States
Submitted on 12-08-2016
Nothing but good comments for this hotel and Staff! Room was clean and housekeeping did a fantastic job cleaning the room in a timely manner during my weeks Stay! Friendly greeting when we arrived and friendly greetings when we left. I would definitely stay at this hotel again!
from Broadway, Virginia
Submitted on 13-08-2016
Upon check in at the hotel we were greeted by the front desk and given all the important information about the hotel and staying there. We did have a few minor issues in our room and the staff quickly and friendly corrected them all. The pool was clean and nice as was the fitness room and other parts of the hotel.
from Greensboro, North Carolina
Submitted on 14-08-2016
This property is TIRED. The staff are somewhat friendly, but no acknowledgement of diamond status, bar was closed (no licence for some reason), room service trays (3) where in the hall from check in at 6 pm to departure at 8 am (gross), etc. There are lots of better properties downtown or up towards the mall area. This area didn't look safe to walk.
from
Submitted on 14-08-2016
Please have rooms cleaned at check-in. It was very disgusting to walk into a bathroom where the toilet had not only been used, but also had not been flushed. No shower curtain. Not enough towels left during the entire stay. We had to call every night. Very disappointing after being out in the heat at Fort Jackson all day. Otherwise the staff was very efficient, kind, and helpful.
from Columbia SC, United States
Submitted on 15-08-2016
The Front desk service was excellent. We did not have to wait in a long line to check in. Staff was friendly and helpful. Our stay was short. I love the location easy assible to I-20 and I-26. I would recommend this hotel. Also we are planning on staying here our next visit to Columbia
from
Submitted on 30-08-2016
I've stayed here multiple times over the past year, and while the employees are top notch, the housekeeping is bad and the rooms need to be updated. The carpeting is terrible in some rooms, even bunching up. Also they don't have microwaves in the rooms, go figure. I've had multiple incidences where they forgot or didn't completely clean my room. My most recent stay made me change rooms because of it - didn't vacuum twice in a row, missed my full garbage, even after I mentioned it to the front d... Read more
from Coconut Creek, Florida
Submitted on 31-08-2016
The room smelled. THsy had a flood or something the day before we arrived. THe carpet smelled and was WET. THe hot and cold water was never right. WE didn't have clean towels in the room for our arrival, but there were sopping wet towels under the sink. THe next day we returned to our room and it had NOT been serviced at all. MOld in the corner of the tub. Not what you would expect from a Hilton.
from Navarre, Florida
Submitted on 01-09-2016
Such an amazing staff! Great hotel! I would highly recommend this hotel to anyone looking for a truly amazing stay. The hotel features are by far the highest level I have seen at this level of hotel chain. You will not be disappointed from check in to check out. The staff really makes you feel welcome and provides anything that you might need during your stay. Make sure to stop in the fitness center that is as close to your local gym that you will find at any hotel chain. The pool offers great... Read more
from Rock Hill, South Carolina
Submitted on 06-09-2016
A convenient location for airport travellers, downtown business stays & an occassional regional drop in! Hotel flow is doable and depends on your preferred style of stay. Nothing too fancy, but just enough to make you appreciate having the option and being willing to stay again.
from Fayetteville, United States
Submitted on 06-09-2016
When I checked in I was greeted by friendly staff. the room was neat and clean. The gym was wonderful,(complementary water, fruit and towels). The hotel was close to the mail, and parks. The room had complementary wi-fi. Overall I had a wonderful stay at the hotel.
from Columbia, South Carolina
Submitted on 10-09-2016
I truly recommend this hotel. The staff was very friendly and courteous. Very clean hotel. Breakfast was great and if they didn't have what you wanted, they offered to cook it for you! Rooms were awesome, Ball rooms were great also.
from Richmond, United States
Submitted on 11-09-2016
On a scale of 1-10, I give a 6. I was disappointed with the expected value of the hotel. The service was good, however, the bellmen stud idle with on luggage carts in sights. I had to walk all over hotel to find a luggage cart. The bathroom sink had a large crack across the diameter. And the shower door had mildew buildup on the bottom section of the shower door.
from
Submitted on 17-09-2016
Beautiful, clean hotel; wonderful staff. Will definitely stay here again when visiting Columbia, SC. Stayed one night while visiting with family. A great value for the money. Great location. Very clean.
from Johns Island, South Carolina
Submitted on 18-09-2016
In addition to the state, city, and occupancy taxes in your bill, look for a Destination Marketing Fee. It's higher than the Occupancy tax and all the staff could tell me is that all hotels in SC charge it. Ummm, no. They don't. It's an add on that goes unaccounted for, isn't noticed by consumers, and I'll make sure I don't stay anywhere that does this again. In addition, the bathroom floor sloped up to a handicap shower causing the shower floor to run over into the bathroom and out into the c... Read more
from North Charleston, South Carolina
Submitted on 18-09-2016
The lobby, bar, and dining area are nice. The lobby looks newly remodeled and modern. The bar staff were very friendly and the food was tasty. The rest of the hotel is very dated and the rooms, while nicely appointed with updated tv and bedding, show their age. The carpet in our room was musty and had a dark color to it around the microwave and coffee pot. The shower also had what appeared to be mold in the corners.
from Moultrie, Georgia
Submitted on 19-09-2016
Excellent accommodations! Facilities and Staff were exceptional. The Breakfast Buffet was excellent in quality and quantity. Conveniently located for airport and interstate access. Room was clean and comfortable. Free wifi was an asset.
from
Submitted on 19-09-2016
Hotel was nice, breakfast on the HHonors floor was ok. Very nice lobby and the staff was helpful and kind. I was on the first floor, which is not usually my preference, but it was ok. I did have the breakfast on the 5th floor- the HHonors floor; it was mediocre.
from Rochester, New York
Submitted on 24-09-2016
A nice hotel with a very good bar and restaurant (Columbo's). Have stayed here several times and each time has been a good overall experience. Easy access to downtown Columbia, especially via Bush River / Colonial Life / 177.
from Charlotte, North Carolina
Submitted on 24-09-2016
Only be caused we arrived at 9:15 PM and had to wait 45 min. For room to be cleaned before they gave us the room key. Reservation made months earlier. We were offered a cookie and was told they were understaffed that day. It was a Saturday.
from
Submitted on 26-09-2016
Was a quick one night stay to celebrate a birthday and head to the zoo for a fundraiser. Was told upon check in that the lounge would be open at 5pm. Found at after we changed dinner plans that it is never pen on the weekends. Asked for room service for something quick as we didn't have time now for dinner and they said no. Not up to expectations. Room was old, no not water, no light bulb in a lamp etc... and no sheets on the sofa bed - had to ask for bedding and make it ourselves!
from Sumter, United States
Submitted on 27-09-2016
The Doubletree was a great experience. I had never stayed in a Doubletree before. This is definitely Hilton's quality. The room was very clean and comfortable. The matresses were comfortable and the beds had plenty of pillows on them. The towels were nice and absorbent.
from Piedmont, United States
Submitted on 30-09-2016
I received excellent customer service during my visit. The staff was very friendly, helpful, and had a positive attitude. During my check in and departure from the hotel it was obvious the desire of the staff to be available and helpful. The check in and exiting process was very effortless. Again, The staff at this hotel provide superior customer service.
from Spartanburg, South Carolina
Submitted on 02-10-2016
Housekeeping at this hotel needs to improve drastically! My room was not what I expected as a guest. Pillows, sheets, towel and curtains were all in need of a major fix. There was an odor to my sheets and pillows and the curtains fell off of the rod. It just wasn't a good experience.
from Hampton
Submitted on 02-10-2016
I had stayed at this hotel several times over the summer for work. I had a pleasant experience. I talked my family into staying here. We arrived at 11pm . Our first room #114 that we were assigned had a dog barking at us. I have no idea where his owner was. I had to assume the room was occupied. When we reported this to Andrew at the front desk- he acted mystified by this as if we made it up. We were assigned to room 300. It was like something out of 3 Little Bears. My husband noticed t... Read more
from Columbia, South Carolina
Submitted on 05-10-2016
Excellent staff. Allows early check-in if rooms are available. Great Hilton Honors Membership Perks. I have been a fan of Hilton Honors for years and would recommend joining to anyone that travels a lot. Not only do you accumulate points towards free stays; but, you also get to enjoy the membership suite where you can have free access to heavy finger foods, hot breakfast, non-alcoholic beverages, computer and printer, TV. All in a simi-private setting.
from Buford, United States
Submitted on 07-10-2016
Stayed one night on a business trip. i have stayed at this hotel before under other brand names but this by far was the best. they have put alot of money in renovating and the staff was excellent. highly recommended.
from Denver
Submitted on 08-10-2016
Dirty hotel in bad part of town. Had items stolen from room. But the cleanliness was more disturbing. A place to be avoided if possible. I'd stay at this if a hurricane was coming but not much else...
from Jonesborough, Tennessee
Submitted on 09-10-2016
My children and I stayed here as we were trying to get ahead of the hurricane Matthew evacuation. Dirty/stained carpet and pillows, terrible odor, dirty fridge, bathroom light didn't work...$200 for one night. Not a good experience at all. Not at all in line with other Hilton properties I've seen.
from Charleston, South Carolina, United States
Submitted on 11-10-2016
We stayed here while evacuating from Hurricane Matthew. The staff was very friendly and we had no problems. I just felt it was not as nice as other Doubletrees or Hilton properties I have stayed in. We had a balcony which is nice but it was dirty and had a lovely view of I-20. Place was just kinda dark and in need of a deep cleaning. For over $200 per night I would have expected more. Don't get me wrong we were very grateful for the place to stay, but if the circumstances were different I would ... Read more
from Lewisville, Texas
Submitted on 13-10-2016
We were in Savannah when we had to evacuate because of Hurricane Matthew and we were fortunate to be able to book a room at this hotel. The Lobby was neat, clean, large, open and welcoming with an adjoining restaurant and a bar in the lobby. Check in was pretty quick and the desk person was nice and accommodating. Upon arrival, this hotel didn't seem as large as it was but it had 4 sections. We were in section "C" on the first floor, which was fantastic for us because we had our two pet babies... Read more
from Savannah, Georgia
Submitted on 13-10-2016
My family & I had to evacuate due to Hurricane Matthew. We were very comfortable and enjoyed the hotel very much. The staff was very hospitable and attentive. We were so lucky and happy to have found a room at the property. Thanks for all of your assistance during such an uncertain time.
from Atlanta, United States
Submitted on 13-10-2016
Put up a card for the so called incidentals yet there were all sorts of preexisting issues. Broken furniture (Ottoman) had broken leg and flopped over when I attempted to move it to set down in the chair on Sunday. Phone did not work ever. No Clock or radio in the room. Dogs barking in other rooms at various times of day and night. The cable TV was not working for various network channels, so I had to go to a sports bar to see the football games, rather than relax in the room and watch them... Read more
from
Submitted on 14-10-2016
I stayed here for a business trip. It was super clean and very comfortable; and the wi-fi was really fast, so I got a bunch of emails done while I was there. The staff was very professional. I would definitely stay here again.
from Statesboro, Georgia
Submitted on 17-10-2016
We stayed here for a quick weekend trip to Columbia to visit the zoo. This hotel is very nice. It is a bit dated and could use some updating, however, it is still a very nice hotel. The room was nice and had a balcony, however, the room next door looked out onto the balcony and you could look right into the room. We were fortunate enough that there was no one next door, but I can see how it could be awkward. We had dinner in the hotel restaurant and it was really good. It was a bit pricey, but t... Read more
from Baltimore, Maryland
Submitted on 19-10-2016
Dog friendly is not attractive, did house keeping really do a good job of cleaning your room? People leave the animals or stay home with them. Not everyone love animals or like the ideal of staying in a room that was once occupied by one.
from Tallahassee, Florida
Submitted on 19-10-2016
This hotel was the last one we stayed in on our 2 week journey from Florida to New England & back. It wasn't as nice as any of the Hilton, Hampton Inns, or the Homewood Suites we stayed in during our trip, but was the only hotel available in the HiltonHonors program in the area; everywhere else close by the city of Columbia South Carolina was booked. My biggest disappointment was there was no complementary breakfast, as is offered at all the other hotels associated with Hilton. The view was al... Read more
from Fort Valley, United States
Submitted on 22-10-2016
Lobby makes u think this is a clean hotel. house keeping need to be taught how to properly clean a room. Carpet and curtains need to be replaced, and elevator should be up dated. I used the stairs they were faster. Staff is friendly and helpful. Restaurant was has good food but the bartender is slow and they ran out of martini glasses.
from Duluth, Georgia
Submitted on 23-10-2016
This hotel is always top notch. The provide world class service all the time. Clean and upgraded with a great restaurant. Plenty of parking and close to a bowling alley. The rooms are spacious and clean with plenty of towls
from Ft. Myers, United States
Submitted on 31-10-2016
Very attractive hotel with comfortable rooms. Service staff very helpful and courteous. In house restaurant with good service and varied menu. Has fitness room and pool that I didn't use. Location at intersection of I26 and I20 is very convenient.
from Southern California
Submitted on 06-11-2016
The Doubletree in Columbia, South Carolina, is like a lot of Doubletreesâ??it has some good features and some not so good. The good: The front-desk staff worked quickly to get me checked in when it started to get busy on a Saturday night after a college football game ended. The bartender was friendly and quickly took my drink order and made dinner suggestions. He recommended the hamburger, which was a good choice. It was cooked as ordered and tasty. Internet was easy to sign onto and reliable.... Read more
from Anaheim, California
Submitted on 07-11-2016
Arrived at the hotel after reading reviews, my mind was made up that the hotel was terrible. We checked in and headed to our assigned room, now it gets interesting. My husband unlocked the door, we entered the room to find it occupied. Our key was activated, the guest staying in the room their key was deactivated. Long story short the desk clerk was very apologetic to both families, we checked into the correct room and had a wonderful weekend. Very nice room and the customer service was ex... Read more
from Bowling Green, KY, United States
Submitted on 07-11-2016
Columbia's hotel scene has always been "hit or miss" in terms of comfort and quality of the facility. This Doubletree is one of the nicest I have found in Columbia or anywhere. Room was comfortable and clean and the staff was polite and helpful. It was a really nice experience.
from Winston Salem, North Carolina
Submitted on 09-11-2016
Stayed her for a recent visit to attend of USC football game. It was homecoming weekend and downtown hotels were sold out or very expensive. We settled here even though it was still $200 and not very convenient to downtown. Room was new enough although it was loud as our room overlooked the pool which attracted some exuberant guests after the game. Would be lovely stay if your business in Columbia is close by or if you don't need convenience to downtown. We only had to make the trek twice w... Read more
from Savannah, Georgia
Submitted on 13-11-2016
Had to stay in Columbia overnight for business. I guess I should have stayed downtown. Although the pictures of the hotel online look nice, it's not. They must have taken them right after it was renovated 10 years ago. For business, I expect some sort of included breakfast. The breakfast buffett was $16 and they wouldn't let me take any food to my room. The area it is in is also not very good.
from Myrtle Beach, South Carolina
Submitted on 14-11-2016
We arrived in room 331. Everything appeared fine until my son was sitting in the floor and realized there was a half eaten pizza box under the bed. Pizza crusts was everywhere. I have small children and I thank God they didn't try to eat it. I tried to call front desk and realized there wasn't a phone in my room!
from South Aegean, Greece
Submitted on 15-11-2016
DoubleTree by Hilton Columbia South Carolina is in a great location but we did not have a great stay. After waiting over an hour past check in time for our room our first sweet was unclean and we switched rooms our second Suite was a little cleaner but still unacceptable we had to have housekeeping come and clean a second time in total we waited 3 hours past check in time to really get settled into our room the staff was very pleasant but they weren't very apologetic are concerned that two of th... Read more
from Long Island, New York
Submitted on 17-11-2016
I was traveling on business and this place provides all the amenities and comforts of home. The complimentary shuttle provides a feeling of security knowing that I didn't have to worry about transportation while I was here.
from Middletown, Delaware
Submitted on 17-11-2016
Beautiful hotel with a gorgeous lobby. The fitness room was large with lots of equipment. Nice outdoor pool. Hotel had an overall feel of luxury with really nice rooms and comfortable beds. Would definitely stay again.
from Stone Mountain, Georgia
Submitted on 30-11-2016
The only problem I had when I arrived to my room was my sheets was dirty but the problem was quickly addressed, We had a good night sleep and the best hot breakfast I've ever had at any hotel everything was fresh and there were many different varieties to choose from also offering fresh hot cookies at the front desk is a plus
from Leesburg, Florida
Submitted on 03-12-2016
The pet fee and in room dinning a bit pricey. The room was small bath really small. However it was a restful night. Beds were very comfortable. Not sure what else to say. Since they will no longer allow pets we will have to find a different place to stay. The staff were very nice and professional.
from Yulee, Florida
Submitted on 03-12-2016
Our Stay At The Doubletree By Hilton Columbia, SC Was Outstanding!!! The Cleanliness Was Impeccable!!! All Of The Staff We Interacted With We're Exceptional & Professional!!! My Family & I Felt Very Welcome!!!
from Charleston, South Carolina
Submitted on 05-12-2016
Checked in with ease. Room was very clean. Parking lot felt very safe. Check was equally as easy. Accommodations in the conference room were very pleasant. (Teen tips: add a vending machine by the drink machine.) Will definitely be returning!!
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