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The Best Western Sweetgrass Inn

Charleston, SC, US (CHS)

Hotel + Flight from
Based on 1012 reviews
The newly renovated Best Western Sweetgrass Inn, located only about nine miles from the Charleston International Airport, is the perfect gateway to yo
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The Best Western Sweetgrass Inn
1540 Savannah Highway, Charleston, SC US 29407

Newly Renovated Charleston Hotel
The Best Western Sweetgrass Inn is located only moments from Historic Downtown Charleston, South Carolina. Whether you are in town on business or leisure, this recently renovated property features all of the thoughtful services and amenities that will make your stay one to remember. With FREE high-speed wireless Internet access throughout the hotel and in every guest room, as well as COMPLIMENTARY computer and printer usage in the business center, there is no way that you will get behind on work. However, if you are more interested in relaxation, then lounge around in Charleston`s largest outdoor swimming pool. Sealy Pillowtop beds in each guest room add to the comfort of this inviting inn. During your visit, check out some of the thrilling attractions that Charleston has to offer, including the Historic Charleston Market, Battery and Harbor. Shop `til you drop on King Street. View outstanding marine life at the South Carolina Aquarium. There is so much to do and see, you may never want to leave!

Guest-Pleasing Amenities

  • FREE Continental Breakfast
  • Largest Outdoor Pool and Sundeck in Charleston, SC
  • FREE Wireless Internet and FREE Local Calling
  • Complimentary Newspapers in the Lobby
  • FREE Parking
  • Complimentary Use of Computer and Printer in Business Center
  • Complimentary Use of On-Site Fitness Center
  • 24-Hour Complimentary Gourmet Coffee and Tea in the Lobby
  • Charleston Tour Group Pick-Up and Drop-Off at the Hotel
  • And MUCH More!

Well-Appointed Guest Rooms
At the Best Western Sweetgrass Inn, you will sleep soundly in the comfort of a beautifully-appointed and newly-renovated guest room. Each of the 86 that the hotel offers features an in-room microwave and refrigerator, all NEW Sealy Pillowtop beds, COMPLIMENTARY high-speed Internet access and so much more! Other in-room amenities include:

  • Coffee/Tea Maker
  • Cable/Satellite Television with Movies and Games
  • Telephone with Data Port
  • Iron and Ironing Board
  • Hair Dryer
  • AM/FM Alarm Clock Radio
  • Work Area with Large Desk
  • And Even More!


Local Area

West Ashley was the site of many battles during the Revolutionary and American Civil wars. It is noted as the original site of Charleston by English colonists in 1670. Today, the historic site is known as Charles Towne Landing and it features Charlestons zoo, gardens, and a reproduction of a 17th century sailing vessel.

More To See and Do

  • Charles Towne Landing
  • South Carolina Aquarium
  • Charleston Waterfront Park
  • Charleston City Market
  • Marion Square

Based on 1012 reviews
from Miramar, United States
Submitted on 24-05-2016
Great location and value for the price! Staff was extremely friendly and courteous great restaurants within walking distance of hotel. We will definitely consider this hotel when we return to Charleston!
from New York City, New York
Submitted on 25-05-2016
Spent two days here on road trip. This is a beautiful city. History resonates. Visited Boone hall plantation and follys beach. Hotel was very nice and beds comfortable. Only issue I had,was when we returned to room there was a towel bar on my nightstand and the towels were on bathroom sink. Guess they wanted me to fix it. Which I did. Put bar back on rack and hung,up towels. Maybe housekeeping needs more training. Anyway, enjoyed our stay.
from Whispering Pines, North Carolina
Submitted on 27-05-2016
We had reservations for 3 nights. The rooms were recently redecorated. Ours had two sinks, one immediately outside the bathroom. The tub/shower was new, but the tub trained very slowly and by the end of one's shower, there was 6 to 8 inches of water in it. Anthony tried 2 days to fix it. By our last morning, it was draining just fine thanks to his efforts. Sadly, the walls were rather thin, as it is a older facility. A dog in the next room whined a lot in the evening, but at least not dur... Read more
from Anderson, South Carolina
Submitted on 28-05-2016
The room was very clean, beds was comfortable. Staff was professional and friendly. Location to our venue, restaurants, and other services was very convient. I would .recommend this hotel, Best Western, Sweetwater. Charleston SC to everyone
from Anderson, South Carolina
Submitted on 06-06-2016
Hotel was in a great location, pool was awesome, room was wonderfully clean and the bed was very comfortable. The staff was very friendly and helpful and checkout was a breeze. I would definitely stay here again! The breakfast was not the best I have ever had but it was complimentary and I was satisfied with the selections they offered. The only downside is getting in and out of the hotel. Traffic is a nightmare at certain times of the day but still worth staying here.
from Bellmore, New York
Submitted on 07-06-2016
This hotel was in a great location to the historic Charleston, SC. People very courteous and accommodating. Rooms were very clean and newly renovated. Bed very very comfortable!!! Breakfast was a full breakfast, waffles, omelets, fruit, pancakes, sausage, bacon, etc. You get a lot for the money!!!
from Indianapolis, Indiana
Submitted on 07-06-2016
We selected this hotel because of positive reviews by people who stayed here. We liked the location for a short 1 1/2 day (2 nite) visit to tour this charming city. The room was clean and comfortable, breakfast was complimentary and plentiful, wi-fi was easy to use. Services provided by staff were exceptional in every way. La Quana was at the front desk while we were there and she was extremely helpful to us. I would recommend staying here if you visit Charleston and want good old southern trea... Read more
Submitted on 07-06-2016
A bit pricy for this location. The room was very clean. We were in the back building, possibly a new structure or updated room. Breakfast was very good. Only one washing machine for the entire hotel, located in a open public area outside.
from Vevey, Switzerland
Submitted on 30-06-2016
My memory is beginning to fade... It was a goood hotel, where I spent two nights, nothing particularly good or bad about it. Close to downtown without being crowded in. Good breakfast, pleasant staff.
from Columbia, South Carolina
Submitted on 30-06-2016
Just returned from spending 2 days at the BW Charleston Inn on Savannah Hwy. Front desk was so helpful in rearranging our 2 reserved rooms to be side by side and on the first floor when we arrived. Breakfast both days was wonderful - lots of choices. Beds were comfortable, rooms were clean, property was quiet and the pool was enjoyable. Easy access to everything downtown Charleston and surrounding area. Thanks!!
from Montross, Virginia
Submitted on 01-07-2016
Great place to stay! Miss Carol who is in charge of breakfast each morning gives the hotel an even better reputation by being very friendly, helpful and all ways willing to help you with whatever you need. I enjoyed my stay so much that I will definitely be staying there again!
from Sunset Beach, United States
Submitted on 01-07-2016
Hotel located on busy street in commercial area. Nevertheless, noise level diminished after 8:00 pm. Room was clean and adequate for our one night stay in Charleston. My daughter and 2 grandchildren stayed there also. Kids liked pool. It was crowded that day but all respected other's space. There were not any clean, unused towels so had to use room towels. Breakfast ok for fast, prepared food. I sure there are better hotels along strip but we always stay at BW for the price and location.... Read more
Submitted on 01-07-2016
Very nice, reasonable, convenient place to stay.... especially with children and small pet. Staff was friendly and very helpful. Fast Food Restaurants close by for children. Nice pool. Friendly staff. We've stayed there many times when going to MUSC, old part of city, Aquarium is easy to drive to also. We highly recommend it.
from Ruskin, United States
Submitted on 06-07-2016
Great place to stay, rooms are clean, friendly staff. I needed a hotel with easy access to downtown Charleston that was dog friendly. The location is great and easy to get to. The staff was friendly and helpful. The breakfast could be better - toasters not working, layout was cramped - better to have all items on one side of the room instead of both ends. The room was clean and the beds were not bad. Quiet too.
from Virginia Beach, Virginia, United States
Submitted on 07-07-2016
I booked this hotel for their reasonable Pet fee $20.00/day. I didn't know before my arrival that the rooms were accessible from outside. That is a big NO in my book, but it was too late to find another hotel, so I decided to deal with it. The hotel staff was very friendly. After almost 14 hours drive, at 2am, they completely understood that we was tired. The room was clean with nice decor. The breakfast was great (variety of toppings for waffles) was a big hit, especially with my stepson. We ... Read more
from garden city sc, United States
Submitted on 07-07-2016
this was a most pleasant stay-everything was nice & appealing-swimming pool was clean & neat-the room was extremely clean-excellent hot water-not like we experienced two weeks ago at the other best western property in mount pleasant-we will stay at this property on our next visit to charleston
Submitted on 13-07-2016
A great stay within 15 mins from The College of Charleston. Outdoor pool, free breakfast with pancakes, waffles, eggs, breads, meats,yogurt,fruit,juice,coffee,tea..This deserves an A+. Only issue was carrying bags up stairs to second floor room. I normally don't like motels without lobby to rooms but I will be returning for "move in" day and parents weekend...this is a great value in Charleston. Pets allowed but no issues with that either. Staff very polite and helpful. Great Job Best Western!
from Turbeville, United States
Submitted on 14-07-2016
Had I been told the room was not smoke free and animals had been in there and there were many walking their pets, I would have gone elsewhere. I could get an oceanview room at Courtyard Marriott for $99, but I had the coupon book, but was not allowed to use it. I was there for medical purposes.
from Greenville, United States
Submitted on 15-07-2016
Have stayed at this location multiple time. Will be back for sure. Love the staff. they are always nice and friendly. The new renovations are awesome. Appears they have new management and all is good.
Submitted on 16-07-2016
Not a fan of outside entrance rooms, but once inside...ALL was well. Room was very CLEAN! Nice decor and the staff extremely friendly and helpful. Convenient to Historic downtown Charleston (10 min. drive or less). Close to connectors to James Island and Folly...we were headed to Folly for the day. I would stay there again.
Submitted on 17-07-2016
I checked in around 2 a. m. and the staff was fantastic! The first thing that I noticed was the security button when I could not enter. Loved this option. Safety is a great concern for employees. The breakfast was fresh and the staff was very friendly and helpful when I asked for directions. You cannot go wrong for the quality of this hotel and staff.
from Cebu City, Philippines
Submitted on 18-07-2016
it was our first experience with Best Western..friendly staff, good breakfast, fast in-room internet, clean room. Location was near to restaurants and just 20 min. away from the beach...overall a nice experience.
from Miami, Florida
Submitted on 19-07-2016
It was my second experience with this hotel that was even better than first. Room was very clean and fresh. Bed was very comfortable. A/C was turned on before we entered the room. Friendly staff; we've been offered bottles of water at the time of check-in and check-out. The breakfast was pretty various. Approximately 15 min. to drive from historical district. Free parking. A lots of places to eat nearby. Highly recommend.
from Los Angeles, California, Usa
Submitted on 19-07-2016
Not far from Downtown Charleston. On busy Hwy but Quite neighborhood, Restaurants and Bars are walk distance. Huge Parking lot, Outdoor pool, Hot meal Breakfast, Friendly staff, Clean room. I didn't have any problems during I stay.
from Jacksonville, Florida
Submitted on 24-07-2016
Yes, this is technically a motel due to outside facing rooms, however the service, cleanliness and perks made it feel better than a motel. Staying in or around downtown isn't cheap, the inn was a 15 min Uber ride to downtown with traffic. We were pleased. Breakfast was what you'd expect for being free.
Submitted on 27-07-2016
I have to give a special shout out to an amazing lady. Mrs Carol, who is the caretaker of the wonderful breakfast here, tales pride in her work. I am challenged when walking. She noticed, checked on my well being, and offered my the freshly cooked meat when it was done as well as freshly sliced fruits when she was done. Well worth any problems, if any, you may experience while there...not to mention a healthy and nutritious start to each day
from New York
Submitted on 28-07-2016
We were washed out of our campground and ended up here thanks to reviews we read. And we were more than happy. Every staff member was a genuine delight, helpful and working hard. The room was spotless and wonderfully comfortable. The pool is perfectly maintained and set in the courtyard amongst lovely palms and plantings. The extensive breakfast had something for everyone, plus fanned seating outside for those of us who need a little a/c break even during the summer. We were so happy here we ext... Read more
from Fort Myers, United States
Submitted on 30-07-2016
This is not the first time we have stayed in a Best Western on this particular trip. We found that Best Western hotels have improved greatly from several years ago. This hotel is a little far from the center of town but not unbearable. The heated swimming pool is very inviting, especially during the evening hours. We really enjoyed out stay. Would highly recommend this hotel.
from Dallas, United States
Submitted on 01-08-2016
inattentive staff. rooms not very clean. no coffee pot, but plenty of coffee. inadequate parking. pool area not kept clean. lack of english speaking housekeeping staff makes it difficult to express what you need.
from Charlotte, United States
Submitted on 01-08-2016
For only staying one night, my wife and I left with a good impression of the motel. The only negatives were my allergic reaction and loud noises from the room upstairs. My allergic reaction is usually the result of dog hair in the room, which we were not told that it was a pet room. The noise in the room above happened twice in the middle of the night and was extremely loud. I thought about reporting it but was in a short duration and it occurred at 2:00 am and 7:00 am.
from Jacksonville, Florida
Submitted on 02-08-2016
The hotel was clean and the staff was wonderful! I want to especially mention Da-Quana at the front desk, Deette - housekeeping manager and Carol who prepared a delicious breakfast every morning. The hotel is well situated between downtown Charleston and the plantations and gardens along the Ashley River. Da-Quana and Deette were very knowledgeable and gave us great suggestions on where to go and where to eat!
from Mauston, Wisconsin
Submitted on 02-08-2016
My family and I thoroughly enjoyed our stay at this hotel. From the start the entire staff was very friendly and accommodating. The rooms were clean and smelled great. The pool was nice and the water was clean. Breakfast was very good and we looked forward to it each day. It's very close to historic downtown Charleston. Only negative is the busy highway you have to pull out on when leaving. We would pull out to the right and go through the Pep boys parking lot then left to the stoplight. ... Read more
from Sanford, North Carolina
Submitted on 03-08-2016
Reserved the Best Western because it offered the most for the money, and more importantly two queen beds was an option, not just two full beds. The rooms were nice, the furniture was comfortable, and the breakfast was good too. If I had to complain about something, I would say that the HVAC wasn't terribly effective. We had it tuned as cold as possible and the far side of the room was still hot.
from Seaford, New York
Submitted on 04-08-2016
We arrived about 2 hours early and our room wasn't ready but one in the same building but on second floor was so we took it. No elevator and not fun hauling all our stuff up. The room was very dark and small. After we returned from our Charleston culinary tour I asked if we could be switched. The girl at the front desk this time was extremely nice and switched us to the front building. The room was much nicer with a huge window facing the pool. Everything in it was fine and worked well. Hou... Read more
from Dayton, Ohio
Submitted on 06-08-2016
We could not ask for more! Great staff, great pool, and beautiful grounds. The rooms were clean and the staff were genuinely nice and devoted to making our stay like it was our very own home. I came from Ohio to visit family and this will be where I come each and every time I return!
from North Dartmouth, Massachusetts
Submitted on 10-08-2016
This was our 5th visit to Charleston and our 3rd stay at the Best Western on Savannah Highway, hopefully, not our last! The facility is well laid out and spotless. The staff from the Front Desk to the Cleaning and Maintenance teams are warm, helpful and expert at their tasks. They take obvious personal interest in what they do, how they do it and engage with guests. The rooms are comfortable and super clean with plenty of towels, shampoo, conditioner and soap. The free Breakfast has such a ... Read more
from Jacksonville, Florida
Submitted on 16-08-2016
Best Western Hotel it was the best, the staff very charming, and very helpful. Anything that we call the front desk for they were very timely to bring it to us. The breakfast was very, very good. The rooms were very clean, I can't think of anything about our stay here that was not good! once again my hat off to the great staff. Janet K
from Charleston, United States
Submitted on 16-08-2016
I liked the hotel and the price was relatively cheaper than the hotels in the area. The room was clean and appeared to have been recently remolded. I did have one problem with the washing machine at this location. Other than that the stay was nice.
from Cumming, Georgia
Submitted on 29-08-2016
I have had two different crews stay here over the last month for a total of aprox. 15 day, I myself have stayed at least 5 ,is nice clean quiet, they have a nice breakfast beds are very comfortable although I was there on business would be nice to stay for visting.
from Dallas, North Carolina
Submitted on 30-08-2016
We had the best vacation in Charleston and Best Western Sweetgrass Inn had a lot to do with it!! They had the best customer service I have encountered in a very long time. They made our trip so much fun and easier. We asked for directions and they printed them for us. Ms. Carol in the breakfast room was amazing amoung lots over the other employee's Thank you fo much for the hospitality!
from Raleigh, North Carolina
Submitted on 31-08-2016
always have a little concern with outside doors but place was safe clean and had a restful night front desk clerk very helpful and recommend a great restaurant pool area seem clean and had alot of kids having a good time
from San Diego, California
Submitted on 07-09-2016
This hotel is well located just over a bridge and minutes from downtown Charleston. Rates were much lower compared to downtown hotels...and free parking. The provided breakfast was standard, but ample and fresh. The room was clean and the bed was very comfortable. Also located near many other restaurants and Costco was a few minutes away for the best priced gas in the area. Overall I would highly recommend the quality and convenience of this Best Western.
Submitted on 08-09-2016
Beautifully kept hotel. We felt welcome from the moment we arrived. DaQuana and Talisha at the front desk were so nice! The continental breakfast was fantastic. Carol takes wonderful care of the guests and makes you feel at home! The rooms were immaculate. I highly recommend staying here!
from Gainesville, Florida
Submitted on 10-09-2016
From checking in to checking out was awesome. Very special and sweet staff. Felt safe and secure. Pool view was just that. No balcony, just big window. Looks like for safety reasons (concrete balcony didn't look so secure) they removed the sliding glass doors and replaced them with Safety glass. Beds were way to soft, felt like I was sleeping on an air mattress with a slow leak. Need to get new ones. Room was clean, so was the linen, and the bathroom, shower too. All staff wore uniform... Read more
from Toronto, Ontario
Submitted on 10-09-2016
The location was great, close enough to the historical district, but far from the noise of the city. The only problem was that there was no elevator! There was a great restaurant right beside the hotel.
from Cape Town Central, South Africa
Submitted on 16-09-2016
Given the type of market this hotel caters for, it was excellent in all aspects: Clean, comfortable rooms - must have been recently redecorated so quite new, friendly service and good breakfast. Also offered good value for money. Will be back!
from scottsdale
Submitted on 16-09-2016
This hotel had all one could need. A pool, laundry room, a variety breakfast with something a little different everyday as well as a computer room. The staff was well trained and had made everyone happy. The area had a grocery store and a lot of great restaurants.
Submitted on 19-09-2016
Stayed here 4Rth of July week. We had 2 rooms beside each other. Rooms were clean. Pool was awesome, great size so you do,t feel like your on top of other people. They even had some pool toys. Breakfast was great. Had to wait a little on some things to be restocked, they could use another worker instead of just one..but it was no big deal. Enough choices for 5 kids to have what they wanted. Location is perfect to go to all the beaches and sites...we went to a different beach every day. Grocery s... Read more
from Greenville, United States
Submitted on 19-09-2016
Have stayed here multiple times and will continue to return. The staff is always friendly and helpful. Lots of good eating places in area. Just wish they still had smoking rooms available like they used to before the renovations.
from Salem, Oregon
Submitted on 22-09-2016
The hotel is older but very clean and and it's evident that it has been updated. Our room was very clean as well and the beds were very comfortable. While it's not in the tourist area where prices would be double and triple if not more, it's a short drive (10 mins at most) which makes the rates very attractive. And you have plenty of free parking. The breakfast was very good and Carol was most friendly and welcoming. She's constantly making sure all food is full and the room is super clean. All ... Read more
from Tampa, Florida
Submitted on 22-09-2016
The hotel was in a great location and not far from attractions. Seemed as if it had been recently painted and renovated. Breakfast was not to good. Front desk was very helpful in giving us directions to restaurants nearby on the late evening when we arrived.
Submitted on 24-09-2016
We arrived about 4 pm. The front desk lady was pleasant but I was unhappy that we were in the very back an on top floor in center of building. We had to park at the end. Our view was a building looking at construction workers an painters drinking beer all night. The room was great. No problem there. The pool was a bit to walk to. The breakfast lady was the Best! She was helpful and awesome help with our son. She deserves award for the employee of the month. The pool also I may add was a little ... Read more
from Owings, Maryland
Submitted on 25-09-2016
You will not be disappointed staying at this location. Rooms were updated and very clean. Front desk staff very helpful and kind. Breakfast was good and the staff goes out of her way to help everyone!! Great stay!!
from Saint Augustine Beach, Florida
Submitted on 26-09-2016
Everything was great. Room, pool Breakfast. Had family join us for a few days and the front desk was able to provide a room next door to make if convenient to visit with. Location is convenient to downtown shopping and interstates for travel.
from Seven Hills Ohio
Submitted on 26-09-2016
If you cant afford one of the expensive hotels in historic Charleston this is an affordable place to stay within a short drive.It's a great value which includes free parking and a Super Friendly staff willing to accommodate. Adequate room with fridge and microwave, a comfortable bed & nice large sink area outside of a very small bath area. Somehow our room was missed for cleaning. Upon telling front desk, they were willing to have it cleaned immediately. All I wanted was- coffee replacements for... Read more
from Keswick, United States
Submitted on 29-09-2016
This is my second stay at the Best Western Sweetgrass and I again enjoyed it, even though it was a quickie -- The staff is really professional, friendly and courteous and the hotel was recently beautifully renovated. Great option for Charleston!
from Nashville, Tennessee
Submitted on 02-10-2016
We took an auto tour of several states in the Southeast and the Bestwestern Charleston Inn had the most friendly and helpful employees of all of the places we stayed. The hotel is located within a reasonable drive to downtown, the rooms were clean and everything else was satisfactory. The employees were the greatest.
Submitted on 05-10-2016
The hotel was very clean, modernized, with a beautiful lobby! My husband and I stayed with our dog and were easily able to make it into the historic downtown area in 12 minutes of a scenic drive. We will definitely stay again!
from Hilton Head, South Carolina
Submitted on 12-10-2016
Very friendly, great experience. We were evacuees from hurricane Matthew. Staff very accommodating. Will definetly stay again. Pet friendly­???­???­???­???­???cannot say enough. Left my daughter in West Ashley to stay there
Submitted on 29-10-2016
Really pretty place. No elevator so book accordingly. The rooms are well decorated and modern. They are well maintained and clean. Prices are affordable. Friendly, courteous staff. Breakfast is very good with hot and cold items, anything you could possibly want.
Submitted on 29-10-2016
Excellent value. Great Loction to see Charleston and about 2 hours from Savannah GA and Hilton Head SC. Plantations are nearby. Patriot Point is only 20 minutes from hotel and worth the visit. The aiport is only 20 minutes from the hotel. Pool was very nice. Our room was on the 1st floor and it was quiet. I was able to park the car right in front of the room.
from Charlotte, North Carolina
Submitted on 30-10-2016
Wonderful stuff room clean perfect location, for restaurants. Park and go for the cruise keep your for while you Cruise. Stuff super friendly during check in and check out. I highly recommend this hotel.
from Centralia, Illinois
Submitted on 01-11-2016
We recently stayed there the night before we flew home. It was about 15 minutes to the airport. It was a little dark and finding it was a little difficult as the sign was not lit. However at check in the lobby was very nice. We got to our room and I was surprised how nice it was. The room had been completely remodeled and was very clean. The shower was new and the showerhead was really great. It had a nice pool which we didn't use. I would highly recommend this hotel for a 1-2 night stay a... Read more
from New York City, New York
Submitted on 01-11-2016
Carol took care of everyone at breakfast. Make sure there was enough food and handed bottle of water and asked if you need anything else. Nice Lady. The hotel (bed and breakfast) was very comfortable and clean. Everyone else was very nice and kind. It was also very convenient to go to downtown Charleston fifteen minutes bus ride. You were able to get the bus across the street from the Hotel and leave you at the visiting center and coming back the bus would leave you in front of the hotel. I w... Read more
Submitted on 06-11-2016
We wanted a nice hotel for our weekend getaway but didn't want to pay the exorbitant prices of the downtown hotels. This hotel was the answer! It was a very simple commute to the downtown attractions. The rooms were a little small but very adequate for our needs and very clean. The thing I liked most was there were no windows to the parking lot - instead all windows looked inward to the gardens and pool. I would stay here again.
from Seekonk, Massachusetts
Submitted on 07-11-2016
This is a great hotel. I was a bit nervous that it was an outdoor hotel. The parking lot was clean and safe. This hotel get very busy because it has a loyal customer base. You can tell when you walk in the breakfast room. The breakfast host seemed to know many of the guests. She was wonderful. We stayed here for a wedding in the area. The hotel was full during the two days we were here. There was not enough parking for all of the guests. We had to park along the curb the first night be... Read more
Submitted on 08-11-2016
What makes this a great hotel is the pool and the newly renovated rooms- Also the staff! The rooms are clean and the beds comfortable. It is convenient to many restaurants and Downtown. The breakfast was our favorite because we got to interact with Carol! We stay in Charleston every year but have never stayed on the West Ashley side of town. I am glad we did!
from Virginia
Submitted on 08-11-2016
We were two families, total of four people in 2 queens for 1 night before sailing on a cruise. We parked at the port, but this best western offers parking and shuttle to port. Pros: clean; good A/C; spacious rooms with lofty ceilings; a great breakfast (pancake maker, waffle maker, juices, milk, choc milk, yogurt, cereal, hard boiled eggs, omelets, scrambled eggs, biscuits and gravy, sausage, bagels, muffins, croissants, other baked sweets, toast, butter, jellies, and more!) Cons: the bed w... Read more
from Toronto, Canada
Submitted on 08-11-2016
We chose the hotel because it was pet friendly and wanted to stay in Charleston. We found it so relaxing, and the beds were really comfortable Ô?? we both had a really good sleep. We loved the courtyard and gardens around the pool, very nice. The complimentary breakfast is great and so we took advantage of that also. Very nice to be able to pull our car right up to the door, super convenient. Would most definitely recommend this hotel.
from Clarington
Submitted on 11-11-2016
Crisp clean room, all the amenities needed are there for you. Beautiful lobby with warm and welcoming personnel. Simple, but very satisfying breakfast selections. Altogether a place to go back to without hesitation!
from Columbia, South Carolina
Submitted on 16-11-2016
I wanted to say a few weeks ago I was having a very bad day. My car broke down so I had to stay over night in Charleston. The next day my car was suppose to be fixed but by 5:00 they told me they could not fix it. I was having a very bad day by then. I had to find a hotel to stay at so I walked into Best Western and BRITTINAI was at the front desk. She was so friendly and compassionate to my situation. It changed a bad two days into not so bad a situation. I wanted her management team to k... Read more
Submitted on 11-11-2016
We enjoyed our stay and appreciated the accessible room. Beds are very comfortable. The staff were all very pleasant and helpful. The use of the internet in the business center was very much appreciated and easy to find in the business center.
from Colonial Heights, Virginia
Submitted on 26-11-2016
Excellent hotel with amazing personnel. Room was spotless and completely redone inside. Full hot breakfast was provided, although advertised as just Continental. Even though the stay was for only one night, we are always particular about our pre-cruise hotels, usually staying at Raddison, Country Inn and Suites, Embassy Suites or Hampton Inn depending on the port we sail from. This particular Best Western (our first BW ever), was a keen competitor with the aforementioned hotels. Parking for... Read more
from Asheville, North Carolina
Submitted on 27-11-2016
Arrived vary late on a Friday night. Check in was straightforward and woman at counter was very friendly and helpful. Room was satisfactory. Clean beds and linens. Pool was nice. Well sized. Location is probably the biggest selling point, as it is easy access to to downtown and beaches. There is a 24 hour grocery store within a mile or so. There are many high end car dealerships in the area, which seemed to indicate a more up-scale area. Parking was plentiful. Price was a little high fo... Read more