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Hilton Garden Inn Aiken

Augusta, GA, US (AGS)

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Based on 342 reviews
Room & Rates
1 King Bed Junior Suite - Hilton Garden Inn Aiken - 1

1 King Bed Junior Suite

  • 1 King Bed
  • Sofa Bed
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
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1 King Junior Suite Mobility Access w/Roll-In Shower - Hilton Garden Inn Aiken - 2

1 King Junior Suite Mobility Access w/Roll-In Shower

  • 1 King Bed
  • Sofa Bed
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
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1 King Junior Suite Hearing Accessible - Hilton Garden Inn Aiken - 3

1 King Junior Suite Hearing Accessible

  • 1 King Bed
  • Visual Alerts
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
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1 King Bed - Hilton Garden Inn Aiken - 4

1 King Bed

  • 1 King Bed
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
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1 King Mobility Accessible w/Bathtub - Hilton Garden Inn Aiken - 5

1 King Mobility Accessible w/Bathtub

  • 1 King Bed
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
Hide room details
1 King Hearing Accessible - Hilton Garden Inn Aiken - 6

1 King Hearing Accessible

  • 1 King Bed
  • Visual Alerts
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
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1 King Bed with Whirlpool - Hilton Garden Inn Aiken - 7

1 King Bed with Whirlpool

  • 1 King Bed
  • Whirlpool
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
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1 King Whirlpool Room Hearing Accessible - Hilton Garden Inn Aiken - 8

1 King Whirlpool Room Hearing Accessible

  • 1 King Bed
  • Whirlpool
  • Visual Alerts
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
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2 Queen Beds Junior Suite - Hilton Garden Inn Aiken - 9

2 Queen Beds Junior Suite

  • 2 Queen Beds
  • Living Area
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
Hide room details
2 Queen Junior Suite Hearing Accessible - Hilton Garden Inn Aiken - 10

2 Queen Junior Suite Hearing Accessible

  • 2 Queen Beds
  • Living Area
  • Visual Alerts
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
Hide room details
2 Queen Beds - Hilton Garden Inn Aiken - 11

2 Queen Beds

  • 2 Queen Beds
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
Hide room details
2 Queen Mobility Accessible w/Bathtub - Hilton Garden Inn Aiken - 12

2 Queen Mobility Accessible w/Bathtub

  • 2 Queen Beds
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
Hide room details
2 Queen Mobility/Hearing Accessible Roll-In Shower - Hilton Garden Inn Aiken - 13

2 Queen Mobility/Hearing Accessible Roll-In Shower

  • 2 Queen Beds
  • Visual Alerts
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
Hide room details
2 Queen Hearing Accessible Room - Hilton Garden Inn Aiken - 14

2 Queen Hearing Accessible Room

  • 2 Queen Beds
  • Visual Alerts
  • Free Wi-Fi
  • MP3 Connection
  • Desk w/Lamp
  • Flat Screen TV
  • Granite Counters
  • Coffee/Tea Maker
  • Free Stay Fit Kits
  • Microwave
  • Mini-Fridge
  • Telephone w/Dataport and Voicemail
Hide room details
Hilton Garden Inn Aiken
350 Eastgate Drive, Aiken, SC US 29803

We are a few miles from Augusta National Golf Club, site of the annual PGA Masters event. There are many attractions near our Aiken, South Carolina hotel, including the Aiken racing museum, the Aiken History Museum, Hopeland Gardens, and the Rye Patch. While walking through the historic downtown guests of our hotel in Aiken, SC enjoy the many shops and local dining options as well as beautiful scenery.*****Everything. Right where you need it®*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • 24-Hour Front Desk
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Audio Visual Equipment
  • Baggage Hold
  • Breakfast Available (Surcharge) (+)
  • Business Center
  • Business Services
  • Coin Operated Laundry
  • Conference Rooms
  • Elevators
  • Express Check-Out
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Laundry/Valet service
  • Luggage Storage
  • Meeting rooms
  • Multilingual Staff
  • Non-Smoking Property
  • Outdoor Pool
  • Restaurant
  • Room Service
  • Safe deposit box
  • Smoke-free property
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 342 reviews
from Jacksonville, NC
Submitted on 18-05-2016
We had not stayed in a Hilton Garden Inn that looked like the one in Aiken, SC. It was a real surprise! Though it was difficult to find from I-20, we would definitely recommend it. It looks like a southern plantation from times gone by. The front desk staff was friendly and cordial. Our room was a lovely suite with living area, refrigerator, coffee maker, microwave and business desk/center. The bed was very comfortable. We would definitely stay there again.
from Scottsdale, Arizona
Submitted on 18-05-2016
Pool was closed the entire time for unknown reason. No place to sit outside except for courtyard filled with cigerette butts. Room was clean but fridge in the room was noisy. Bathroom shower door leaked all over the floor.
from Myrtle Beach, United States
Submitted on 18-05-2016
In the past this hotel was excellent. This time not quite up to par. On the positive side, the rooms were clean and the staff was friendly. However, it was very disappointing not to be able to use pool and hot tub and not being notified of this prior to check in. apparently they had to wait on a DHEC inspection. Needed a 3 pm checkout but would not do even for an Honors member. TV in room didn't work and shower door leaked. $118/night seemed a little steep for a room on Sunday night ion the midd... Read more
from Greenville, South Carolina
Submitted on 22-05-2016
We were in town for tennis, and the staff at the Hilton Garden Inn were so helpful to us. They were patient with us as we worked to find rooms for the nights we needed. It is a clean hotel with ample parking in a convenient location! We did not take part in the breakfast due to our needs, but it is offered at reasonable rates.
from Chapin, United States
Submitted on 23-05-2016
I have great experiences at this hotel due to the quality of the staff, from the front desk, to the serving and cooking staff. They are very personable and work to make the stay as comfortable and positive as possible.
from Myrtle Beach, South Carolina
Submitted on 01-06-2016
Tvs haven't worked properly in over two weeks. You have to unplug it and plug back in to get it to work. Fire alarm went off at 8am. There was no fire. And elevator was out of order. I stayed there twice over a two week period, but I should have canceled my second reservation after my first stay.
from Greenville, South Carolina
Submitted on 02-06-2016
We were in Aiken for a tennis tournament. Hotel was perfect, staff was very helpful and location was also great! Fifth time staying at this Hotel (and location) and we will be back. Thank you Dorothy Holiday
from Villa Rica, Georgia
Submitted on 05-06-2016
The good... The room was clean and well appointed. It is also centrally located close to several restaurants. The bad... When I arrived I had to wait on the front desk person to finish her conversation with her friends in the restaurant, usually when I go in the person is at or near the desk. For some reason, she had trouble looking up my honors number. Next, After getting to my room, I could not get the TV to work and the mini-fridge was sitting in the middle of the floor making a loud noise... Read more
from Miami, United States
Submitted on 06-06-2016
Wonderful and friendly staff. Very quiet room and very clean. I was here on business and found the hotel's office center well kept and fully functional. Guest services were very helpful and just a joy to deal with.
from Effingham, United States
Submitted on 06-06-2016
Comfortable beds but the room ran more than twice the rate that was advertised online. Also the television had a dismal amount of channels available compared to the hotel I stayed in the night before (in addition to having breakfast included in the cost of my stay at the previous hotel). Bathroom's sink faucet kept shutting off (appeared that a seal needs to be replaced in the handle). Thankfully I was only there one night.
from Taylors, United States
Submitted on 10-06-2016
Nice rooms and great wing night on Wednesdays! Location is good and close to the movies theaters and close to restaurants. Easy access without a lot of traffic. I would definately stay here everytime I am in Atkin.
from
Submitted on 13-06-2016
Had to leave another hotel at midnight due to a bed bug issue. Arrived at this Hilton and discussed with front desk my situation. I needed a room but obviously did not want to bring the bed bugs with me. So front desk person was super nice and empathetic and helpful. I placed my clothing in a trash bag she provided and I took them to laundry room and washed them with hot water. Finally made it to my room for a very comfortable night's sleep! Room was top of the line, clean,comfortable and s... Read more
from Aiken, South Carolina
Submitted on 14-06-2016
Nice place to stay. Centrally located. Awesome staff. Didn't like that the breakfast was $11. The staff was always friendly and talkative. Never in a bad mood. There is a grocery store and several restaurants within walking distance. Also a movie theatre.
from Lancaster, South Carolina
Submitted on 20-06-2016
We were not very satisfied with our stay. The beds were uncomfortable and there was an issue with the television. I also felt we were overcharged. We would not stay there again. I didn't like the fact that employees were smoking e-cigs in the lobby.
from CUMMING GA, United States
Submitted on 22-06-2016
Had a wonderful 1 night stay at this hotel. No complaints and the beds at this hotel are like the sleep numbers beds. You dial in your choice of soft to firm! Very clean and the breakfast was wonderful! Would stay at this hotel again!
from Springfield Gardens, New York
Submitted on 25-06-2016
I would definitely recommend staying at this Hilton property. Great value and service for your money. Location was great, by the mall and resteraunts and was easy to locate. The room size fantastic!!!
from Charlotte, United States
Submitted on 25-06-2016
The service from the staff and the quality of the room was excellent. The ability to use the digital check in was quite helpful. I would definitely recommend this location for your business or personal needs.
from Charlotte, North Carolina
Submitted on 26-06-2016
Excellent stay at the Hilton Garden Inn in Aiken! Service beyond expectation! Friendly staff, smiling faces. We were greeted with the best Front Desk Clerk who went over and beyond her duties to make sure we were taken care of!!
from GERMANTOWN, United States
Submitted on 26-06-2016
The lobby of the hotel is welcoming. The rooms are comfortable with all the usual amenities and more. Quality updated room finishings. Staff is courteous, welcoming and helpful. I would recommend staying at this hotel and would stay there again for buisness or personal trips.
from Augusta
Submitted on 03-07-2016
Very nice hotel with wonderful staff. However, if you are going for the jacuzzi/whirlpool tubs...don't! They are tiny! (My only complaint about this hotel.) My girl could barely fit...there was NO WAY I was going to fit too. I couldn't even get in by myself.
from Yonkers
Submitted on 05-07-2016
Everything was ok with the hotel but the pool had a incident with the lamp that spoiled our stay. Because of the lamp we couldn't enjoy ourselves in the pool with the kids the two days we stayed. Besides the pool, the hotel stay was good.
from Atanta, United States
Submitted on 05-07-2016
The property is very clean and inviting. The staff was welcoming and warm. This a great location to downtown Aiken, shopping and restaurants. There is internet in the rooms and they have a business center to access the web and print documents. I did not use the pool, but it is a nice size with lots of privacy. A gem in the community!
from Bowling Green, Kentucky
Submitted on 06-07-2016
Traveler BEWARE! NOT at all the place it once was. Breakfast staff mumbling and grumbling to each other about guests. Stopped cooking items 25 minutes before the posted end of breakfast. Lots of deferred maintenance inside and out. Soiled furniture. Well past its prime. And to top it off, they have over-charged us nearly $200 and are blaming it on our travel agent. They are refusing to do right by the customer. Bad state of affairs.
from Jefferson, North Carolina
Submitted on 07-07-2016
I arrived here during a TERRIBLE storm. Trish made the reservation with my husband who is also a professional traveler. He said boy is she special. I arrived and he was so correct. She offered to help me unpack my vehicle- IN THE POURING RAIN- offered umbrella and more. When I requested a quiet room- she did just that- THE ROOM then was so PERFECT- clean- neat- all amenities in order. The bed was marvelous! In the morning I had a WAY above average breakfast served by the most professional waitr... Read more
from Philadelphia, Pennsylvania
Submitted on 14-07-2016
Located in a mall area, minutes from highways. Clean and pleasant. Comfortable beds!!!! Good food with a variety. Decor very nice. Clean pool. Friendly professional staff members. Laundry facility was a plus!!
from
Submitted on 16-07-2016
This was an all round pleasant stay. Everyone we encountered on staff was very friendly and helpful. The room and facility were clean. The hot breakfast was delicious. We had omelettes that were wonderfully prepared and also had melon that was perfectly ripened. We will definitely stay here again if we are back in the area.
from Atlanta, Georgia
Submitted on 27-07-2016
The staff were great! Some of the nicest people you could ever meet. The accomodations were disappointing. The TV would display vertical lines. You had to unplug the tv and plug it back in to reset it to get it to work. If you turned it off, when you returned you had to go through this process again. That was just an annoyance. The real problem was the bed. Any movement caused the bed to squeak. The night away with my girlfriend was less than romantic. It was embarrassing. Far less t... Read more
from Atlanta, United States
Submitted on 27-07-2016
I have stayed at this hotel many times over the last 10 years and it is consistently good. Well maintained, clean and the staff is always attentive. The location is convenient and off the main street so it's quiet.
from Hot Springs
Submitted on 27-07-2016
Our entire family and wedding party stayed at the Hilton Garden Inn at Aiken this weekend !! Each room was exceptional and the staff was eager to help in any way possible and when things needed to be done in the lobby they were gracious about letting us use what we needed in that area. EXCELLENT STAFF !!
from Georgia
Submitted on 28-07-2016
Stayed here for a business trip. It was located in a Great area, clean rooms, comfortable beds. Will stay here again in the future! Only issue was with the TV. I had to unplug it every time I turned it on.
from
Submitted on 05-08-2016
My son and I stayed at the Hilton Garden Inn Aiken South Carolina. Everything was wonderful! Very comfortable and the location was perfect. The staff was very friendly. Check in was quick and easy. We stayed at couple of days for my son to check out a nearby college. If I am ever in the area again, I will definitely stay here!
from
Submitted on 14-08-2016
I like Hilton Garden Inn's for the cleanliness, comfy beds, and always great staff. This Garden Inn is no exception. Great service like what I seem to find at all the Garden Inn's I stay at all over the country.
from St Augustine, United States
Submitted on 15-08-2016
Overall, the staff was great, every staff position. The premium wifi is non-existent and is the usual mess to connect to because everything seems identical to their complimentary wifi, i.e., there is no special page that comes up that shows you're connecting to premium wifi and i'm still not sure how two wifi networks can work in the same space and get you connected to the high-speed once without using a different password, etc. Fortunately, i'm a diamond member and that experiment was free.
from New Jersey
Submitted on 22-08-2016
Staff members were always pleasant. The hotel was quiet and clean. Keurig coffee maker in room is great. Some sort of free breakfast or a bowl of fruit set out in the morning would make this excellent.
from Lady Lake, Florida
Submitted on 28-08-2016
After driving and hour and a half out of our way and talking to Cardellia about 4 times. She had no clue where I was and neither did we. After talking to the Aiken Policewomen we were right around the corner. We arrived and I went in yelling I am here. She looked at me and said Mrs P you finally made it. The bartender said I bet you need a drink. I said yes we do. We brought up our bags to a very nice room with a wonderful Hilton bed. We went back down and laughed with both of them for hours. Ca... Read more
from Shelton, Connecticut
Submitted on 28-08-2016
What a GREAT hotel!! Everything and everyone is really, really lovely. The staff is friendly and attentive, our room is spacious and nice appointed, the common areas are comfortable and gorgeous, the pool and workout room is super clean. I can't say enough... We will definitely return!! AAA+
from Washington State
Submitted on 30-08-2016
Very nice hotel - but beware if booking on line that you are dealing with a third party vendor not Hilton. Makes changing to a reservation or adjusting it - an impossible action. No warning from hotel website that you are not dealing with Hilton property directly. Buyer beware.
from Ann Arbor, Michigan
Submitted on 31-08-2016
The staff was great! Very friendly and efficient. Check in couldn't have been quicker or smoother! Hotel was very nice, rooms clean and comfortable. Would stay here again! Internet connection was difficult and disappointing.
from Aiken SC, United States
Submitted on 09-09-2016
This is a very nice hotel but the hotel food is not worth the money. The food was either over or under cooked and we returned most of the dishes we ordered. I will stay here but I will not eat there food
from San Francisco, California
Submitted on 10-09-2016
The Hotel yust stopt the Wednesday Happy Hour sersvice a the week I shows up, these sucks very much, but the Waitress at the Hotel bar- give me good discount of all the Beer like to drink that day. !!!
from Atlanta, Georgia
Submitted on 10-09-2016
One of our favorite Hilton properties. Everyone always so kind and helpful. Staff always smiling, must be great management there! Rooms and common area clean, even food is good! Southern Hospitality at its finest! Clean rooms,
from Aiken, South Carolina
Submitted on 12-09-2016
I stay there three days a week. They always make me feel like I'm at home. They have cookies every evening, wings on Wednesday, and breakfast everyday. The staff is great. The rooms are clean and very comfortable.
from Wadsworth, Ohio
Submitted on 12-09-2016
I was well received and made to feel as though I had been a guest many times. The location to my place of business was very convenient.The complimentary breakfast was very good. The hotel was quiet and clean.
from Aiken, United States
Submitted on 21-09-2016
The staff at this facility were extraordinary and the room was excellent! I've stayed here several times in the past and will continue to do so. The hotel has an excellent location and the staff is top notch!
from Wilmington, North Carolina
Submitted on 24-09-2016
For $159 per night, I expect mattress pads on the bed and the comforter not to have rips in it. The worst Hilton bed I have ever slept in. This was not an oversight- both beds in the room were the same.
from Murrysville, Pennsylvania
Submitted on 27-09-2016
I usually stay at Hilton Garden Inn whenever I travel for work or pleasure and this was not the best, by far. The bathroom shower was kind of gross with stains in the corners. No shampoo on arrival either which is annoying. Breakfast wasn't complimentary for HH members which I didn't expect. (This could be the norm, but I thought it was included, previously). Stayed here for a freind's wedding and it was convenient.
from Arnhem, The Netherlands
Submitted on 29-09-2016
New, crisp and clean hotel with bar and breakfast restaurant. Spotlessly clean, good WIFI, located just behind mall off from main road in shopping district of Aiken. Looks good, but just one from the mould of Hilton Garden Inn.
from Fayetteville, North Carolina
Submitted on 04-10-2016
Great location near restaurants and shopping area. Great hotel for couples. The staff are extremely nice. The room was clean and the bathroom adequately staff with towels and toiletries. It was a great experience! I would return to this location again.
from Kingsport, Tennessee
Submitted on 04-10-2016
My family united at this hotel for a weekend as we gathered for a family wedding. The entire experience was wonderful from the point of check-in to departure. It has been a long time since we stayed at a hotel where the entire staff that we encountered was friendly, helpful and courteous. We enjoyed the daily breakfast buffet menu each morning of our stay. The food was very good and the servers were delightful. They were happy to accommodate our family of 8 as we cycled in and out for the breakf... Read more
from Raleigh, North Carolina
Submitted on 07-10-2016
I always stay with these fine folks when in Aiken Augusta. They are friendly at the desk, the cooks, the waitresses at breakfast. If there is ever a problem it is usually very minor and the handle it promptly.
from Aiken, South Carolina
Submitted on 09-10-2016
What a wonderful hotel experience in Aiken ! My first trip and it won't be the last ! Great rooms and wonderful food ! Breakfast lunch and dinner, I was able to get to the events with ease and treated like gold in the hotel. Got work done in my room without having to leave the hotel. Guest were lovely and the staff outstanding.
from North Charleston, South Carolina
Submitted on 10-10-2016
Hotel went above and beyond in every way the staff was outstanding in every way very helpful I would strongly recommend this hotel the prices are little bit high but it was still very nice. I would recommend this hotel to anyone .
from Columbia, Maryland
Submitted on 13-10-2016
I travel to Aiken all the time (a dozen times a year) and usually stay at the HGI. I can tell you that I have had consistently good stays at this hotel. This time the staff was friendly (as always), the bed was comfortable, and I slept well. It was another good stay. Thank you HGI for being consistently good.
from Smyrna, Georgia
Submitted on 17-10-2016
We just had a fantastic stay at the Hilton Garden Inn in Aiken, South Carolina! About a dozen family members booked this stay to attend a wedding nearby. The hotel was wonderful! The rooms are clean, well-appointed and quiet. Everything looks brand new and the beds were heavenly. There is a dining area with delicious breakfast and dinner reasonably priced with excellent, friendly service. The check in and out was fast and simple thanks to Katie Rieke at the desk. This is a great hotel for ... Read more
from Fripp Island, United States
Submitted on 19-10-2016
The Hilton brand can be very proud of this hotel. I evacuated from Hurricane Matthew, and the kindness shown was over and beyond - especially when I needed it most. The cook even made chicken noodle soup because I had asked for it the night before. The accommodations were clean, comfortable and well appointed. Housekeeping was very good; person from front desk came and got my computer on WiFi. I can't say enough about my experience. This experience was everything I could have aske... Read more
from
Submitted on 19-10-2016
We had to evacuate for at least 7 days - Everyone made us feel at home and handled all transactions efficiently. The was true throughout the area and the town of Aiken. Would recommend this Inn to everyone
from Charlotte, North Carolina
Submitted on 27-10-2016
Staff upon arrival was very rude. Lack of communication and broken promises. I was told that once I arrived that I would get a free upgrade if the room was still available. We had to debate about this conversation with front desk. The rep. Stated that I would receive an addidtional 5000 reward points for the inconvience and they didn't. For the price I paid and the service I received I could have stay at the red roof...
from Denver, CO
Submitted on 27-10-2016
I have stayed at the Hilton Garden Inn on several business trips and it is always a good bet. Clean, friendly staff and good amenities. It has a bar and also serves a full breakfast in the morning. Hilton also now offers a "digital check-in" for Hilton Honors members where you can pick your room prior to arriving.
from Buffalo, New York
Submitted on 31-10-2016
Nice hotel but pricey. Breakfast was good but expensive and not complimentary. Very convenient to local mall, shops, restaurants, movie tgeTher. I could walk easily to all of them. Staff very nice but this was a business trip so for personal, a little too pricey.
from Barnwell, South Carolina
Submitted on 04-11-2016
Staff was wonderful!! Room was clean. We will definitely stay here again. We were in town for a women's conference and the Hilton Garden Inn was the host hotel for the weekend. I frequent Aiken and will probably visit there again for their wings night as well. I hear it's great fun.
from Grand Bay, Alabama
Submitted on 11-11-2016
Friendly staff - we stayed 6 nights. Great workout room. Considerate housekeeping. Quiet fourth floor suite (417) with a beautiful wooded view. Free laundry facilities! Weird smell, sort of like an old cigarette smell; however, Husband said it was the type of room cleaner. ? Got used to it after a couple of minutes.
from Sylvania, Ohio
Submitted on 12-11-2016
Not much to say; this hotel looks like most other Hilton Garden Inn's I have stayed in except that I had a shower in my room instead of a tub. And I saw an insect crawling into the drain just before I got in the shower. Lukily it didn't come back out while I was in there.
from West Jordan, Utah
Submitted on 25-11-2016
The front desk staff was excellent and attentive. The rooms fairly nice. I keep trying the HGI‚??s beds, but every time I find them very uncomfortable. They have those ‚??dial your comfort‚?? beds that are never comfortable. The breakfast was good, however service was slow. The dinners there were not so good; the food came out slow and I had a hamburger that was still cold in the middle. Exercise equipment was broken. The location is within walking distance of several restaurants.
from Brooklyn, New York
Submitted on 05-12-2016
Charnette and Renee are the Best! I stayed there over Thansgiving and was blown away by the level of service I received from Charnette at the front desk and Renee in housekeeping! I will stay at that Hotel every time I travel to Aiken SC.
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