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Hampton Inn Reading Wyomissing

Lancaster, PA, US (LNS)

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Based on 451 reviews
Room & Rates

1KNG MINI STE SOFABED SMOK

FREE HI SPEED-SITTING AREA-LAPDESK, CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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1 KING MINI SUITE NONSMOK

FREE HI SPEED-SITTING AREA-REFRIG-MICROWAVE, SOFABED-LAPDESK-CURVED SHWR ROD-WATERPIK SHWR
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1 KING BED NONSMOKING

FREE HI SPEED-CLOUD NINE BEDDING-LAPDESK, CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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1KING 1DBL 2BDRM FAMILY RM

2BDRM-NO SITTING AREA-REFRIG-MICROWAVE-2TVS, LAPDSK-CRVD SHWR ROD-WORKAREA-WATERPIK SHWR
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KING STUDY-NON SMOKING

MICROWV/FRIDG-SITTING AREA-HDTV-FREE HI SPEED, WORK AREA-CURVED SHOWER ROD-WATERPIK SHWRHEAD
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1FULL MOB/HEAR ACC TUB NS

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HIGH SPEED/HOT BRKFST
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1FULL MOB/HR ACC RI-S NS

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HIGH SPEED/HOT BRKFST
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1KG MOB/HEAR ACC RI-SHW NS

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/FREE HIGH SPEED/HOT BRKFST
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2 DOUBLE BEDS SMOKING

LAPDESK-FREE HI SPEED-CURVED SHOWER ROD, WORK AREA-WATERPIK SHOWERHEAD
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2 DOUBLE BEDS NONSMOKING

MICROWV/FRIDGE-HDTV-FREE HIGH SPEED-WORK AREA, CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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2 DBLS REFRIG MICRO NOSMOK

FREE HI SPEED-REFRIGERATOR-MICROWAVE-LAPDESK, CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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Hampton Inn Reading Wyomissing
1800 Papermill Rd., Wyomissing, PA US 19610

welcome to the Hampton Inn Reading/Wyomissing. Reading. Hmmm. Reading. Where have you heard that before? Yes, Monopoly was tweaked right here in our town; hence, the "Reading Railroad"-a much-envied property since 1915. Speaking of properties, when you stay at the Hampton InnŽ hotel in Reading/Wyomissing, you'll be centered near many of the best our area has to offer. Within just five miles of our hotel, you'll find three colleges and a number of must-see spots. Don't miss a trip to the Mid-Atlantic Air Museum or the Pagoda on Mount Penn-both are less than seven miles from the Hampton Inn hotel in Reading/Wyomissing. Love the arts? From concerts to Broadway shows, Reading boasts a thriving performing arts community. Shoppers will also find plenty to rave about near our hotel. The VF Outlet Village attracts bargain-hunters looking to explore the facility's 450,000 square feet. So come check into the Hampton Inn hotel in Reading/Wyomissing, and see why we're the most fun you can have without "passing go." services & amenities Here at the Hampton Inn Reading/Wyomissing, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 451 reviews
from Boston, Massachusetts
Submitted on 10-05-2016
Nice place to stay. Clean and up to date. The staff is friendly and helpful. The hotel was very busy but the staff handled well. The breakfast was better than most free breakfast. The hotel is right in the middle of many retail stores and restaurants. Very convenient to all major highways.
from Allentown, Pennsylvania
Submitted on 10-05-2016
The staff is considerate and professional without the frills. As seniors, my wife and I spent a restful night at the hotel without knowledge that two collegiate baseball teams were in residence. I assume the staff realized separate floors were required for different guests. Accommodations were clean and adequate. Good value for the price.
from Lords Valley, Pennsylvania
Submitted on 14-05-2016
Great place to stay at. Cost was not to bad. You really got your money's worth. We would stay there next time in town. There breakfast was great. A very good variety for all people. The hotel was in a great neighborhood and close to shopping.
from
Submitted on 20-05-2016
There was absolutely no staff attention paid to the youngsters "ruining through the lobby and halls",when adults and elderly were trying to navigate their way through the lobby, in my opinion there was a quite good possibility for injury.
from Yardley, United States
Submitted on 24-05-2016
I pick Hampton Inns since I am rarely disappointed in a high quality night at a reasonable price. The room is always clean and the beds, carpets, bathroom, etc show signs of being new, never frayed or old. I always look for a Hampton Inn first.
from Bethlehem, Pennsylvania
Submitted on 27-05-2016
This hotel is very quiet and comfortable. The staff is very helpful and friendly. If you are in the Wyomissing and Reading Pennsylvania area I highly recommend staying at this Hampton Inn in Wyomissing.
from
Submitted on 28-05-2016
Have stayed here multiple times for business trips. Hotel has always been clean, breakfast hot, and the staff friendly. Really all that you need for a business trip. Front desk staff also was able to provide some really good restaurant recommendations as well!
from Poughkeepsie, New York
Submitted on 30-05-2016
Was there for a 3 day layover for a regional soccer tournament; The Good: Hotel grounds were clean and well maintained. The Lobby was nice and clean Complementary breakfast for the 3 days was ok, everyone had something to choose to eat. Room was clean and bathrooms looked in great shape. King Bed was very comfortable Air conditioner unit was modern, kept the room cool and most importantly relatively quite!!!! Needs Work in these areas: 1) Check in process was long but the person checking in wa... Read more
from Vinton, Louisiana, United States
Submitted on 31-05-2016
Myself and my older sister flew up to my middle sisters funeral. I had stayed at Hampton Inns before and chose Wyomissing due to the locating close to our needs. My stay was great, clean hotel, well kept, very good breakfast every day until 10:00 am. Everyone was friendly and willing to help us, as my older sister is handicapped.
from
Submitted on 02-06-2016
This facility is big on customer service. I did the pre-check-in and I was in and out very quickly. All the information was in the system, so all I had to do was get the keys. The Customer Service Agent explained all the amenities of the hotel. The facility was very clean. The continental breakfast was very good. The food area was restocked immediately. The only issue is that the dining area is was very crowded. If you arrive during peak time, seating is extremely limited, so it may be nec... Read more
from Atlanta, Georgia
Submitted on 09-06-2016
The hotel is a little worn in some areas (e.g. Hall carpet, entry into lobby, etc.). Rooms were acceptable although bed too firm for me. Breakfast was sub par and just tolerable. I was surprised to see the cleaning staff shooting the bull around the coffee area in the breakfast area in the morning before 8, it was kinda strange to see. I come back to Reading often, but not sure I will return.
from New York City, New York
Submitted on 15-06-2016
Room very clean the staff very nice and the hotel areas very clean. check in was fast and the front desk staff very nices an courtesy. the cleaning lady who clean my rooms was very nice. the cleaning of room and hotel 100% Excelent
from Newark, De
Submitted on 19-06-2016
Only stayed for one night. Nice hotel with friendly staff. Bed was a little stiff for my bad back. Lots of choices for food and pretty much everything else nearby. This is a commercial area with all of the big box stores and restaurants you could ask for.
from Tannersville, Pennsylvania
Submitted on 20-06-2016
Nice, clean hotel. The bedding was very comfortable. The breakfast had many selections and the breakfast area was lovely. We used the fitness room and pool. The pool was very cool but clean. Would stay here again.
from Hawley, United States
Submitted on 21-06-2016
My wife & I always use a Hampton facility when away from home - - either a Hampton Inn or Homewood Suites. We find them to be exceptionally clean, great breakfasts & have a very friendly staff with great accommodations - - we've never been disappointed with any of our "away from home" stays when utilizing a Hampton Hotel!
from Carmichaels
Submitted on 25-06-2016
We stayed one night here and really enjoyed it. The hotel was clean and nice. Had cookies out for you to enjoy. The breakfast was great and had many choices. I really didn't have any problems. I did check in o the computer so everything was ready when I got there. Will stay here again.
from Rosenberg, United States
Submitted on 26-06-2016
I would highly recommend this hotel for anyone traveling on business. It had everything I needed from a comfortable room, helpful staff, business center (which I used a lot), and a very delicious breakfast.
from Monroe, Connecticut
Submitted on 28-06-2016
This location was very good. Price was very reasonable and the facility was clean. Staff was very friendly - as seems to be the case at most Hilton properties. Breakfast area was small and seemed to be very congested. I was only there one morning so could have been a fluke. It was just wasn't worth dealing with the crowd for the breakfast,
from Little Egg Harbor, NJ
Submitted on 28-06-2016
We have stayed here before and always found it to be a pleasant experience. Room was clean and spacious. We stayed the weekend of June 18th as a surprise getaway for my husband for Father's Day. We were going in the pool and my son kicked his foot back on the stairs and cut his foot on the pipe coming into the pool (which was quite rusty). I went to the emergency medical box on the wall in the pool area and it was empty. I went to the front desk to request an antiseptic spray and bandages. ... Read more
from Ypsilanti, MI, United States
Submitted on 28-06-2016
Floors especially in rooms were very dirty. Stuck to floor in several areas in room. Would not walk anywhere in this hotel without shoes on! Service at front desk acceptable. Given cleanliness or lack of in other areas of hotel, I was afraid to partake of free breakfast. I don't think cleanliness is a strong point of anywhere in this hotel.
from Chico, California, United States
Submitted on 05-07-2016
Loved having the pillow choices. Bed was very comfy. The staff was very welcoming when we arrived, with greeting us and letting us know what was available. Having an exercise room is also important to us. Plus very clean and inviting.
from Albany, New York
Submitted on 08-07-2016
Like gym set up. Breakfast was acceptable. Complementary WiFi did not reliably work. Ice machine on floor broken. Rooms were clean, bed comfortable. Location was close to major roads and shopping. Gym set up was good.
from Yorktown Heights, New York
Submitted on 13-07-2016
This is a lovely place to stay. It is a modern, clean, comfortable hotel. Our room was delightful. The breakfast food was delicious. The lobby is beautiful, as is the breakfast area. It is located in a great area surrounded by many wonderful restaurants and lots of shopping.
from Horseheads
Submitted on 13-07-2016
We always stay at this hotel and have for 5 years. The room is extremely run down, breakfast cold and couldn't keep up with the rush. The pool area was not kept up and the water was ice cold. We stay at this hotel 3-4 times a year and next month when we visit we are not choosing this one.
from knoxville, United States
Submitted on 13-07-2016
We always stay at Hampton Inns when we travel. We enjoy the convenience of the complimentary breakfast and appreciate the cleanliness of the rooms and the friendly staff.We recommend the Hampton Inn to everyone looking for a great place to stay.
from Barton, United States
Submitted on 14-07-2016
At check in the clerk seemed annoyed I asked for water. Gave us one bottle for two of us. I guess we were supposed to share? Upon asking for a second bottle for my wife the clerk reluctantly complied. The beds were absolutely heaven. The sink drain was plugged and the desk clerk didn't seem surprised. The breakfast was among the worst of any hotel. The eggs were uneatable and the fruit was spoiled. Coffee was good.
from Houston, Texas
Submitted on 18-07-2016
I found the hotel to be clean and had no issues with my room as far as cleanliness is concerned. I did not like having the AC Unit right next to the desk, so that as I worked, I had cold air blowing on me. But other than that, the hotel was functional and met my needs.
from Baltimore, Maryland
Submitted on 03-08-2016
Very clean, fresh , comfortable and chic. The staff was very nice. Our children loved the pool. We thoroughly enjoyed the breakfast and the Grab & Go breakfast option too . We would definitely stay here again.
from Reading, Pennsylvania
Submitted on 03-08-2016
Great front desk staff. Very accommodating and you can see that they enjoy what they do. Breakfast was good and could be great with addition of some item. All in all a great stay for me and my daughter.
from Baltimore, Maryland
Submitted on 03-08-2016
My family and I came for a convention , stay 5 days 4nights , meant two employees on the elevator Linda, and heavy set black young man both were so pleasant!!! Good friendly staff here! That means the world to me.
from Baltimore, United States
Submitted on 04-08-2016
I always stay in Hiltons because I can trust the brand and this was no exception. The hotel is in a nice area with plenty of shopping and restaurants. The hotel itself is a bit old in my opinion and could use a few guests room updates, especially the bathrooms and carpets. However, breakfast was nice and Brenda, the breakfast attendant was awesome. So kind and greeted us with a smile every morning. Overall, a good hotel with a very good hotel staff, which makes a big difference.
from United States
Submitted on 04-08-2016
We were in town for a family reunion and it was a great place to stay. Staff was great, they accommodated getting multiple rooms near each other and crib in one room. Breakfast had a nice selection--everyone found something they liked.
from Rochester, United States
Submitted on 09-08-2016
excellente service, clean rooms, friendly staff, great breakfast. I would definitely stay here again and I would recommen it to my family and friends. The internet service is speedy the location of the hotel is excellent. Near restaurants, shops, malls, gas stations, etc. Overall an excellent experience.
from OKC
Submitted on 11-08-2016
Being on the road a lot for business travel and personal vacationing, I'm convinced that a hotel experience will often "make or break" my overall attitude during my journey. A friendly staff, with helpful recommendations, the offer to do anything extra that is within their power and ability to do so; along with a consistently clean and fresh room - with a good mattress, good/newer bed linens and well maintained/new towels are always important. This Hampton Inn is one of those great experienc... Read more
from North Carolina
Submitted on 11-08-2016
Nice, Clean and the thing that put it over the top was the bedding smelled fresh out of the dryer, smelled like Gain fabric softener it caught my nose as some as I stepped to the bed. I also like the area, all the popular restaurants, shops and businesses are right here. Loved the stay
from Dauphin, Pennsylvania
Submitted on 16-08-2016
All staff cheerful and helpful. Breakfast food nice assortment. They were johnny on the spot refilling coffee and anything that got low.Tons of close by eating establishments. Great place to stay. You won't be sorry.
from Baltimore, United States
Submitted on 22-08-2016
This was a nice hotel, clean, the employees were courteous. Parking and complimentary breakfast was good. I felt safe and I would probably stay here again. Overall, we were very happy with your facilities during our stay. We could see from day one that the hotel service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. Thank you especially for being aware of our requirements. Thanks again to the team that... Read more
from Norwalk, Connecticut
Submitted on 22-08-2016
Great location, very convenient, good breakfast selection. Rooms were very clean and comfortable. Staff was very helpful. Top notch fitness ctr. Enjoyable pool and it is indoors so great for family all year round.
from Baltimore, Maryland
Submitted on 23-08-2016
I have already stated that my experience at the Hampton was awful, it began with them charging my credit card 347.99 three times for one room! Needless to say I was deeply concerned and they were not. The General Manager Mr. Brian J. Cottman was the absolute worst when it came to trying to help me to get the charges reversed. I had to work hard to help myself get these charges taken care of even calling a Hotel Specialist who had to type up the case and send it over to Mr. Cottman to try an... Read more
from Germantown, Maryland
Submitted on 26-08-2016
Great service , convenient location, with a friendly, professional and accommodating staff. The hotel has reliable wifi and other amenities making for a comfortable stay. I would recommend it to anyone
from Middleton, United States
Submitted on 02-09-2016
This is a nice hotel typical older Hampton with a friendly staff. Not impressed with the breakfast but it was typical for the Hampton inns across the United States. Price was reasonable for the location and the staff very nice!
from Plymouth, Massachusetts
Submitted on 10-09-2016
We had room Key issues daily and the rooms were not very clean. Breakfast was good however. It was frustrating to have to have you room kry rectivated each time we returned. We we told that it could be out car that was doing it. Not very likely.
from Hershey, Pennsylvania
Submitted on 10-09-2016
The carpets on the 3rd fl hallways and room were black. The mattress should of been thrown out years ago. The linens were clean. The tiles in the bathroom were moldy. Breakfast was so so. The entrance carpets look like they havnt been cleaned in weeks.
from Salisbury, Maryland
Submitted on 10-09-2016
My husband, sister and I were attending a convention in Reading and stayed at this hotel last year. We stayed in the "family suite" which consisted of a king size bed and separate room with a queen. The room with a queen does have its own door so it was private. We knew we would have to share 1 bathroom, but the placement of the bathroom was awkward. It was next to the entry door to the room so if my sister wanted to go to the bathroom at night she had to walk past us to get to the bathroom. I... Read more
from Baltimore, Maryland
Submitted on 11-09-2016
My visit to the Reading area was made more enjoyable by staying at the Hampton Inn. It was very easy to find once I got off the highway. There was plenty of parking. The staff checking in and out was very efficient. The room was clean, very comfortable and quiet. I would definitely stay there again.
from Cortland, NY, United States
Submitted on 12-09-2016
Room was ready when I arrived and was clean and comfortable. Small refrig and micro added value. e-check in was flawless, internet worked well and complimentary breakfast was good. Checkout quick and easy. Overall a very good experience.
from Longwood, United States
Submitted on 12-09-2016
It's an ok Hampton. The draw is the location which is close to restaurants, the mall, other shopping and the movies. It could use an upgrade in bathroom fixtures and furniture/upholstery. If you are here for just a night-it is cheaper than some others.
from Philadelphia, Pennsylvania
Submitted on 13-09-2016
This stay for it's very very good. See you next year maybe before thanks for filling me lovely .room contable,supplies in the bathroom was perfect ,lobby and breakfast area clean and organiza pool area exelente
from Solon, Ohio
Submitted on 14-09-2016
From the moment I was greeted by Jessica at the front desk, I knew this was going to be a TERRIFIC visit! Jessica went out of her way to make sure that I had everything I needed to make my stay the best it could be, (including my favorite cookies, Lorna doones). Not only was the service great, but the room I stayed in was spacious, clean, and immaculate. The breakfast offering were also delicious and piping hot!! FANTASTIC VISIT AND HIGHLY RECOMMENDED TO ALL as definitely will be back!!
from Ithaca, United States
Submitted on 15-09-2016
The staff was very friendly and service was satisfactory, as expected from the Hampton Inn chain. The location was tricky, as it is located behind the Ramada Inn. If you miss the hotel, you do have to get back on the highway.
from Connecticut
Submitted on 18-09-2016
Have stayed here a few times and it has always been a pleasant experience. Clean and convenient to shopping and restaurants. We did notice that this time the room was a little worn. Rug spots, wobbly furniture legs, worn arms on sofa and in need of a new bed box spring. Ice machine on floor wasn't operational. Breakfast was mediocre at best. Pastry, bread items, oatmeal, and what I believe were frozen mini egg omlettes. (Rubbery and cold) One day sausage the next ham. Cereal, fruit. Beverag... Read more
from Middletown, United States
Submitted on 18-09-2016
The carpet in our room was so dirty and stained. Never let my feet touch the carpet the whole time we were there. Always had shoes on. The hotel was not completely booked, so I would think that they would keep the dirtier rooms unused as long as possible. Other Hampton Inn's in other states have been wonderful. This one needs a little updating.
from Ebensburg, Pennsylvania
Submitted on 18-09-2016
We needed a bath-seat for the my father to shower. I inquired at the front desk if one was available. It was an amenity one would not expect. I did not see it advertised. It was very much appreciated! The breakfast staff was so friendly and helpful.
from Cinnaminson, New Jersey
Submitted on 21-09-2016
We made a last minute decision to stop over in Reading so we could go to Cabelas in nearby Hamburg, PA the next day. It was easy enough to make a reservation on line. Finding the hotel and accessing the parking lot from the road were a little more difficult, not being familiar with the area. Check in went smoothly and the desk attendant was very friendly/helpful. The lobby appears to have been renovated to look like some of the other Hampton Inns that I have stayed in recently, however, the upst... Read more
from Lake Forest, Illinois
Submitted on 23-09-2016
We have decided that we chose to stay in Hampton Inn, if possible. Last time we were here for the Adamstown antique show we stayed at the Hampton in Ephrata but we're disappointed that there were no vacancies. So, we stayed at the Hampton Inn in Reading on Papermill instead.To our delight once again we are very pleased. The room is immaculate, the beds comfortable and have very nice duvets. Breakfast was fine...we don't eat too much breakfasts so we're not the best judges. The front desk personn... Read more
from Gaithersburg, Maryland
Submitted on 25-09-2016
This is the best Hampton Inn by far. Clean, comfortable, and spacious room and friendly staff. Was there for a business meeting. Enjoyed and liked everything about the hotel. Everything was on a walking distance.
from Pittsburgh, Pennsylvania
Submitted on 25-09-2016
One night stay while in Reading PA for work. Hotel was clean, but it just seemed tired and worn. The hallways were sort of shabby, the carpets worn and stained, and the furniture in the room was scratched and old. Rooms also seemed somewhat dated. Seems time for the owner of this property to give it a capital infusion. Breakfast wasn't bad - typical Hampton Inn fare.
from Washington, United States
Submitted on 26-09-2016
Jenny at the front desk provided excellent customer service. Not only did she address our concerns, she stayed past her work hours to personally take care of my elderly parents. When asking for a local quaint diner, she recommended a wonderful place with delicious food and great service. She went above and beyond expectations.
from NYC
Submitted on 29-09-2016
This is a great place for a bussiness trip Breakfast was okay but eggs felt like egg beaters but at least there were eggs Fruit were canned but there was a lot of other stuff. Overall better than expect Overall,
from Winchester, United States
Submitted on 07-10-2016
Very nice location and stay. Staff is execellent, and very attentative. However the tooms are a little dated. some of the carpet is worn throught, and the rooms smell a bit musty. Very clean, but musty smelling.
from
Submitted on 09-10-2016
Loved it clean and spacious. Close to everything shopping or eating. Easy to find. Free breakfast was ok but does the job. Check in was very fast and efficient . Will definitely stay here again on my next trip to reading.
from
Submitted on 20-10-2016
I booked a NON smoking room as usual, and arrived to find a smoking room. Disgusted at the service as I asked to be moved and was told they had no more rooms. I will not be back to this location. I normally have pleasant experiences with Hilton and Hampton brands.
from Martinsburg, West Virginia
Submitted on 27-10-2016
The breakfast was excellent, rooms were nice, chairs in rooms were the only unkept item, they were stained. Good value, nice indoor pool. A hot tub would have made this even better but still a great pool area.
from
Submitted on 30-10-2016
Hampton Inn in the Reading area is a reasonably priced option. Clean rooms and a great location make this hotel a great place for a quick stay. Not much to complain about other than the staff could smile more. Good breakfast and a nice pool area. Found the beds comfy and the room fresh. When I forgot something the staff was quick to assist. I have never had a bad stay at a Hampton and this one helped that trend to continue. Worth the good proof paid online. $$
from Gulfport, Mississippi
Submitted on 31-10-2016
Still better than most of the other chains in the area for the price. Minor issues for me - housekeeping missed certain items on certain days, some minor maintenance issues. Only item I really did not like - to sit at the work table on the computer - the wall air conditioner was constantly blowing directly on me. Will probably go to another hotel for my next stay in Reading area.
from Wyoming, Pennsylvania
Submitted on 02-11-2016
My initial reaction was not positive. The room was dated, and the building in need of updates and repairs, however I stayed for a quick two night business trip, and overall was a pleasant stay. The room was clean, the bed comfortable, and the location good. Was not the best Hampton inn I have stayed, but was satisfactory. I would most likely not stay here for a leisure trip, but for business and a quick need to stay- trip to this area it was acceptable and comfortable. I will add, that this was ... Read more
from Eustis, Florida
Submitted on 04-11-2016
Great location but over the years the hotel is becoming some what dated. Also ask if there are High School groups scheduled in. If there are, noise and no room at breakfast is a problem. The hotel is close to the mall for shopping.
from Cortland, New York, United States
Submitted on 07-11-2016
I have stayed at many different Hampton Inns, mostly because I know I can always depend on a clean room and good service. So, I was somewhat disappointed when I stayed at the Hampton Inn near Reading, PA. The shower was in need of repair as some tiles were loose and coming off. It just was not as clean as I like a bathroom. And there were some other smaller things in disrepair. Breakfast was average... But the staff was wonderful. they were helpful and friendly when we arrived and were quick... Read more
from Virginia
Submitted on 09-11-2016
The carpet in our room was filthy. Pathways were black on gold carpet. Could not even think of going barefoot in our room at all. Very dissatisfied for a Hampton Inn. Elevator rugs very dirty and looked like they hadn't been vacuumed in months. This hotel needs a good cleaning of rugs/carpets.
from Jersey Shore, New Jersey
Submitted on 10-11-2016
I'm a Hilton Honors Gold member, I've been to countless Hampton Inns. This is by far the worst! I didn't appreciate the cursing from the front desk staff. After a long day on the road, we tried to relax in the pool, we couldn't even get in the pool area. Complained to the curser and was completely blown off.
from Wrightsville Beach, North Carolina
Submitted on 14-11-2016
Preface with the following. We have stayed here before numerous times. We always had a good experience. However: Our experience was undeniably awful as soon as we walked into the doors. Attitudes of evening staff were shocking. We are Rewards members and never ever experienced such a debacle as we did at the Wyomissing Hampton Inn. The Evening and overnight staff is rude and untrained. Right fighters with customers. Our room appeared tidy until we pulled back our sheets. There was dried dir... Read more
from
Submitted on 16-11-2016
We stayed here because of the good reviews on TripAdvisor (we made our reservations before the recently published bad reviews) but something has gone terribly wrong at this hotel. I will just list our first 12 hours: 1) Room is shabby for a Hampton Inn (I have stayed in 15-20 other Hampton Inns and they all have been very good or better); 2) The heater in the room rattled all night and kept resetting to a very hot temperature despite our resetting it; 3) The toilet clogged...We reported all o... Read more
from Downingtown, PA, United States
Submitted on 16-11-2016
Quiet but convenient hotel. Many restaurants nearby, even walking distance. Would stay here again when I'm in the area. Nice staff, very friendly. Ample parking at each entrance. Hotel was busy but there was quiet in the hallways, elevators, etc. Nice breakfast as well.
from
Submitted on 28-11-2016
The Chief Engineer Brain was outstanding assisting us in our stay, the hotel and the room were well prepared. We stay at this Hampton Inn from time to time and plan to continue to do so. Brian went out of his way to purchase non-allergenic pillows for my husband on black Friday!
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