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Hampton Inn Philadelphia Willow Grove

Philadelphia, PA, US (PHL)

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Based on 481 reviews
The Hampton Inn Philadelphia-Willow Grove is located on route 611, just minutes from the Pennsylvania turnpike and in close proximity to the Willow Gr
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Hampton Inn Philadelphia Willow Grove
1500 Easton Road, Willow Grove, PA US 19090

welcome to the Hampton Inn Philadelphia/Willow Grove. The area around our Hampton Inn® hotel in Philadelphia/Willow Grove, to any student of the American Revolution, will forever be regarded as hallowed ground. It was here that the Founding Fathers signed the Declaration of Independence. It was here that the Liberty Bell rang for freedom. And it was just on the outskirts of town that George Washington and the Continental Army suffered and survived the winter of 1777-1778. You'll find amazing historic districts, museums, national battlefield sites and preserved homes that tell the tale of America's early days as a nation. It's all just minutes from the Hampton Inn hotel in Philadelphia/Willow Grove. When you come to our hotel, you'll also be near all the shopping and dining you can handle. From outlet stores to the eastern seaboard's largest mall (with 365 stores!), you'll find a wealth of different stores to choose from. Hungry? Philadelphia has long been synonymous with great dining. Head to a four-star restaurant, or drop by a Philly cheese steak shop for a delicious treat. For family fun, spend the day at the zoo, aquarium or watching one of our professional sports teams. There's so much to do and see. So come get started by checking into the Hampton Inn hotel in Philadelphia/Willow Grove, where unforgettable vacations begin. services & amenities Here at the Hampton Inn Philadelphia/Willow Grove, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 481 reviews
from Glen Mills, Pennsylvania
Submitted on 20-05-2016
Very nice hotel near good restaurants, we had dinner at the Brick House, the staff there were also very friendly and accommodating easy off and on for 276, close go Philjy? would recommend and will stay again.
from Utica, New York
Submitted on 21-05-2016
Had three rooms for a recent graduation. Prices were reasonable, breakfast was terrific and rooms were clean and comfortable. Easy to find and close to the highway. The negatives were the train that runs seriously right next to the hotel, and despite being told all our rooms were set to be near each other, when our third room nieces checked in they were told our floor was full. When I went back to the desk, the nice guy who checked us on and had them set said the other gal moved them but couldn... Read more
from New York
Submitted on 24-05-2016
While it was just one night, the bedding was truly memorable. So comfy- great mattress and pillows. The room was clean and nicely appointed. A very nice breakfast was provided. The staff was pleasant and courteous. On the down side, the lighting in the room was awful; bordering on dark. The way the one light in the bathroom is situated a shadow is cast over the mirror and applying make-up was a feat. Lastly, we asked for a 7:00AM wake-up call and it never came. When we told the desk before we ch... Read more
from Peterborough
Submitted on 24-05-2016
We stay here any time we are in Philadelphia. The hotel is conveniently located, rooms are excellent and the complementary breakfast offerings are the best we have seen anywhere. Staff are friendly and helpful as well.
from Fort Myers, United States
Submitted on 25-05-2016
Clean hotel, friendly staff, good breakfast. This place is your standard highway exit hotel, but the staff puts in a little more effort to make your stay enjoyable. I flew into town preparing for a relocation to Elkins Park. My girlfriend and I were both very satisfied with our stay. We used the gym, ate a big breakfast every day, had a clean room, and the staff was on point. Not much more I could ask for.
Submitted on 31-05-2016
This hotel gets lots of use! We usually stay here with our soccer team - and we usually have plenty of company - other teams, family groups, business groups, etc. But, despite being a busy place, the rooms are clean, the staff is efficient and the place looks good. (One panel on the inside of the elevator being an exception...) Breakfast is crowded though! Have to wait for refils of food, but the staff are quick about it and helpful too.
from Bronx, New York
Submitted on 02-06-2016
Hotel is a bit old. Most of the AC in this hotel are broken and so do ice making machines. Hallways have no AC in the 90F, very hot. Have to switch to anther room since the AC had been stopped working on 2nd day of stay. Staffs are very friendly. Breakfast is ok not so much selection. I was not welcomed as an Hilton honor silver member nor received any complimentary such as bottle of water for being an silver tier member. Donna is a very nice front desk lady. She helped me change room.
from Middleburg, Pennsylvania
Submitted on 05-06-2016
Do not expect a response from guest services is you have an issue. I had a room without a working cooling system. I contacted customer service twice and both times they told me they were sending somebody up. I did not happen. I waited 4 1/2 hours before going to the front desk in person to lodge my complaint before I was aided by the front desk attendant. Other than that I would say the stay was average.
from State College, United States
Submitted on 06-06-2016
Very noisy AC unit, uncomfortable pillows/bed, staff unprepared for tax exempt status of customers. Stayed for 2 nights, AC unit had me awake every hour on the hour until I finally got up and turned it off. NO AC if I wanted to sleep. Pillows were enormous yet had no substance or support. 4 pillows per bed but every pillow was identical, puffy and your head just sunk straight through them...
from Canton, United States
Submitted on 11-06-2016
This hotel was nice and comfortable, staff was friendly! Located about 30 minutes from downtown.. on drive to downtown, noticed some areas that looked not so nice, so I appreciated this location that much more.. do wish it had a pool for the kids though!
from Nashville, North Carolina
Submitted on 15-06-2016
Only complaint I have is they need better dressers. We had 3 small wire pull out "drawers". Other than that very clean, easy access to everything and staff was very nice! We had a nice experience. Will stay again if we are ever back in PA. ONLY Hotel downfall is no pool :(
from Middletown, United States
Submitted on 16-06-2016
The rooms were very clean and comfortable. They breakfast was good however the dining was small and felt cramped. There was also no lounge area to just sit and relax and read. There was no pool or hot tub which was disappointing
from Wilmington, Delaware
Submitted on 19-06-2016
We had a nice stay with a comfortable room and kind and friendly staff. The breakfast had variety that was presented well and comfortable seating. Would have liked more TV channels. Check in and out was very fast.
from Anaheim, California
Submitted on 24-06-2016
Great location. Close to the office. Everyone is so helpful. The room is spacious, clean and perfectly set up for business - desk is large, well lit and the chair is comfortable. This is the only hotel I stay in when I travel to the area on business. The breakfast had plenty of variety so when I stay for an entire week, I do have choices!
from San Rafael, California
Submitted on 28-06-2016
The hotel is fine-- standard suburban hotel, includes breakfast with eggs and other hot food. Also a nicely appointed small fitness room. I would note that the manager (Roger) was very helpful in resolving a problem that we had with our prepaid booking that resulted in a possible double charge. So given that the rooms, food, etc at all these chain hotels are similar, I'm happy to recommend this one on the basis of customer service!
from Saint Louis, Missouri
Submitted on 29-06-2016
I stayed here recently on a business trip and the hotel was 4 mi from the conference site. The room felt a bit damp in the summer heat but the air conditioner worked well. Bed was comfortable. The hot breakfast was a nice addition but I only took part in the coffee. As for the gym, needed some repairs. One of the 3 treadmills didn't work and the tv on another treadmill didn't work. There was one elliptical and a bike. The staff was extremely nice during the stay.
from Milton, United States
Submitted on 29-06-2016
Really enjoyed my stay at this Hampton. Staff so acmmodating. VIP treatment. Breakfast excellent, room hite glove clean. Rhonda so happy to make me feel commfortaable. Will come back asap for another stay!
Submitted on 29-06-2016
the staff was great, breakfast food was always ready on time, they were helpful to entire teams that stayed there. Rooms were clean, all the staff said hello, parking lot etc was clean and safe. The room windows do not open at all.
from Alden, United States
Submitted on 03-07-2016
This hotel was very clean, quiet and updated. The breakfast service was excellent and the front end personell were friendly and professional. This stay was for a softball tournament and this hotel was the best we have used in over 4 years of travel.
Submitted on 05-07-2016
Stayed here for a few nights with my family for a tournament. Hotel was conveniently located for our trip. Complimentary breakfast was nice. Hotel seemed a bit dated...more so than the other Hampton's I have stayed at lately. Air conditioning was tough to figure out in the room. It was either freezing or totally off, not matter what I set it at.
from Newton, United States
Submitted on 05-07-2016
I have stayed at this hotel once before this trip. The hotel was clean, the service was great, and was only a short distance from Philadelphia. The price was worth it as well, as it definitely beat paying city prices.
from Orlando, Florida
Submitted on 06-07-2016
Excellent choice after a very long drive. Clean comfortable room in a nice location right off highway. Very affordable rate with a short drive to Sesame Place. Accomodated multiple room reservation with no issues and the local restaurant choices were great!
from Connecticut
Submitted on 11-07-2016
Hotel was very clean. Beds were comfortable. We stayed the night before going on a cruise. About a 20 minute ride to cruise terminal. Would stay here again. Restaurants and shopping plaza within walking distance. Staff was very helpful and informative about details to cruise terminal.
from Swoyersville
Submitted on 15-07-2016
This accommodation offers clean comfortable rooms & a pleasant lobby atmosphere. Conveniently located, good continental breakfast with multiple options. I have stayed here multiple times and this is consistent with every stay.
from Fayetteville, North Carolina
Submitted on 16-07-2016
The hotel is easy to find, right by the Willow Grove Turnpike exit or right off of PA 611. There are quite a few restaurants in the area, although maybe not as convenient to simply walk to. There was a little bit of noise from the turnpike at night from my room which did face the highway. My room was fine, standard Hampton Inn. Wifi was quick, breakfast buffet was better than some Hamptons. I would stay here again if I wanted to be close to but not actually in Philly.
from Miami, United States
Submitted on 18-07-2016
Been in several Hamptons and HHonors Hotels. This is definitely one of the worst. Not sure if they are just unable to keep up the facilities or what, but many things broken within the room. Bathroom door, closet door, A/C all broken or not working properly. Bathroom door literally fell off during my shower. And, this place wasn't cheap.
from Freeport, New York
Submitted on 20-07-2016
I stayed here with a group for a local lacrosse tournament. The best thing I can say about the staff is that the two individual staff members that checked me in and checked me out were friendly and polite. The rest of the staff sucked . I know large groups can be a lot of work ,but the staff seemed nothing but annoyed by every request large or small. The hotel was dirty . As if no one cleaned up from the night before. Popcorn in the elevators . The floor was sticky . My room was tidy when I arri... Read more
from Hamilton
Submitted on 22-07-2016
The halls were noisy until 1 AM and the bathroom wasn't as clean as it should be. Disappointed this trip and my lack of sleep resulted in a longer trip home with an extra expense of another hotel. I am usually a happy customer with zero complaints. Oh and it was a joke I paid ahead and owed a penny upon checking out. Smh
from Fort Belvoir, Virginia
Submitted on 23-07-2016
Very convenient location and friendly, courteous, and professional staff! Clean room with complimentary wifi that was plenty fast. I was only there for one night of business in Philadelphia's northern suburbs, but enjoyed the stay.
Submitted on 26-07-2016
Great value! The staff is excellent, and the rooms are well laid out, comfortable and clean. I would not only stay in the hotel again, in fact I am later this week. If you want a great place to sleep to get you on with your day, this is the place.
from Levittown, New York, United States
Submitted on 28-07-2016
If I could give this a zero I would. I have never been treated anywhere as poorly as here. Every request to the staff was met with disdain and a firm NO. This included a request to make the air conditioning in the lobby a little cooler for the 8 month pregnant woman we were traveling with. The person behind the desk responded " makes no sense to do that when the door keeps opening and closing" .Requested extra towels and they were not delivered after 2 hours. I called again to see where they wer... Read more
Submitted on 30-07-2016
We enjoyed our stay here verh much even though it was for one night. Very comfortable and clean. The room was spacious. The bathroom was a nice size and the shower was awesome. Breakfast was great, [hot & cold], goid coffee and fruit.
from Jacksonville Beach, Florida
Submitted on 30-07-2016
As I loyal Trip Advisor reader and reviewer, I make a lot of my travel decisions based on reviews that I read. Due to the DNC in Philly, space was limited, but we found a hotel nearby with a decent rate. Unfortunately after reading the reviews we quickly cancelled and thankfully found this Hampton Inn nearby. The reviews were a lot better and I had faith in a Hilton brand, even though I'm typically a loyal Marriott follower. After a long delayed day of travel we didn't arrive until 11pm. When I ... Read more
from Pottsville, Pennsylvania
Submitted on 01-08-2016
Great location and although an older Hampton, it is clean. Check in was easy and loved the shower instead of tub in the bathroom. Location is near many restaurants and shopping arenas. Price was also reasonable
from Temple, United States
Submitted on 09-08-2016
I went to a wedding and the rooms were blocked by the parents of the bride. Everything was excellent and the wedding site was a short distance away. We had severl trips to do after the wedding and they were all within a reasonable distance to the hotel.
Submitted on 10-08-2016
I had blocked 30 rooms for my family and friends for our engagement weekend. The front desk and back office were awesome to work with. They provided me with a conference room so our family and friends can have breakfast together. When I arrived on Friday, all the keys were made and we were ready to go. The rooms were perfect and the service was A+. I would definitely recommend the Hampton Inn Willow Grove!
Submitted on 10-08-2016
I checked into the Hampton Inn in Willow Grove PA Room 410. During the night, I felt a biting feeling as if bitten by a mosquito. I woke up with itching on back and left leg. While sitting up in bed reading, a bug crawled across the sheet. I identified it as a bed bug. I packed up my things (after tossing out any clothing that touched the bed) and went to the front desk to report the incident and ask for another room. The desk clerk gave me Room 525. I was heading off to my work assignment... Read more
from Philadelphia, Pennsylvania
Submitted on 10-08-2016
Regular business traveler. Last reviewed this hotel about 10 months ago but have reduced my rating to a 3 star. The Good - convenient location - rooms are semi renovated - most staff are great, especially the lady who runs breakfast, but the bad ones are bad The Bad - more than an average number of rooms have technical issues (seems like I regularly get the rooms where the toilet flushes all night or the shower door is broken) - The evening shift has a rude and condescending guy on, with no f... Read more
from willowgrove, United States
Submitted on 13-08-2016
We were very pleased with how friendly and accommodating the staff was during our stay. The hotel and rooms are very clean. The hotel was very easy to get to off the interstate. We will stay at more Hamptons in the future.
Submitted on 15-08-2016
This is a great hotel with very friendly staff. Very clean all around with a great complimentary breakfast. Would recommend to anyone that asked. Very close to many restaurants and shops in the area. Also very close to Penn State University - Abington Campus.
Submitted on 02-09-2016
The hotel is in good shape, the staff are friendly and welcoming. The carpet in the rooms on the 1st for near the pool feel damp. Other than that, great stay. They have to go bags for people who need to leave early. They have a muffin, an apple and a water. Perfect for eating on the go and healthy. I would book again, but stay on a higher floor. One more thing, there is an airport nearby. You will hear planes from time to time.
from Cincinnati, Ohio
Submitted on 04-09-2016
Hotel is right by an active train track. Very noisy . The Internet was good. Breakfast was good. They should at least give you earplugs if they put you on the side of the hotel next to the train tracks
from Flagstaff, Arizona
Submitted on 04-09-2016
Overall hotel was nice and clean with friendly staff. Thought the manager who helped out with the complimentary breakfast was extremely caring, displayed good attitude, very professional, and easily approachable.
from Fayetteville, North Carolina
Submitted on 07-09-2016
The stay at the hot was good, just had a problem bringing bad milk which cause me to get sick for a day. As far as the rooms and location, I had no issues. Would I stay at this hot again, only if this was the only place available. Just being honest once you experience a bad meal u tend to remember that in the future....
from East Orange, New Jersey
Submitted on 08-09-2016
We had a great weekend the service was excellent. We loved working out in the fitness center and the waffle were great. The whole breakfast was delicious. The staff was very helpful in helping me get on the Internet.
from Stroudsburg, Pennsylvania
Submitted on 12-09-2016
Excellent value for those who are receiving treatment at Fox chase cancer center. Early morning breakfast was good avoiding an even earlier start in the morning and travel to hospital during busy times was easier than expected.
from Marlborough, Massachusetts
Submitted on 12-09-2016
I spent a night here for business. It was a perfectly ok hotel. It is certainly an older hotel. The location is off the highway, next to a car dealership. The room was clean. The breakfast was good. If staying in the area, I would likely choose another hotel but I wouldn't mind staying here if I had to.
from Fleming Island, Florida
Submitted on 13-09-2016
A nice meeting place and good price for a group. Does not have a bar. Complementary breakfast was excellent. Plenty of parking. Comfortable beds. Close to the PA turnpike. Near restaurants. Friendly staff.
Submitted on 13-09-2016
Located right next to the PA Turnpike is a plus if you are traveling. This is not a tourist destination. The room was better than average with comfortable beds, lovely trees outside (worth being on an upper floor). Be aware that a train may rattle by a couple of times in the middle of the night. The hot breakfast looked and tasted like it had been sitting there for hours. We were downstairs around 8:30. But cereal, yogurts, and muffins made up for the stale eggs. The room for attractive and I di... Read more
from Dover, DE, United States
Submitted on 14-09-2016
Nice rooms, relatively quiet for it's location on a major highway. Nice meeting rooms too. Well kept rooms and comfortable beds. Free internet was running at about 10 - 15 Mbs. Hotel staff was very friendly. Tons of restaurants in the area. Only thing lacking was a pool.
from New Milford, United States
Submitted on 15-09-2016
AC was not working and wasn't repaired during our stay, was 100+ degree heat index that weekend. Carpet tiles in room were worn and coming up in high traffic areas. Very warm room made sleeping difficult.
from East Norriton, Pennsylvania
Submitted on 17-09-2016
Second time we've used this hotel as base for High School Reunion. Great, reasonably priced hotel in great location. Clean, modern rooms with nice updated bathroom. Has facilities for us to have hospitality room. Staff pleasant and helpful. Complimentary breakfast perfect after night of main Reunion dinner held nearby.
from Crittenden, Kentucky
Submitted on 18-09-2016
The hotel and my room was very pleasant and clean. The hotel complimentary breakfast was wonderful. I asked for additional hangers and the staff was accommodating. Always nice to see some smiles when I am checking in
from Long Island, New York
Submitted on 20-09-2016
Very nice and clean hotel. Close to interstate but not too close to hear it. Breakfast was well managed, replenishment was efficient. There were three large groups--sports teams and a wedding group-- but you'd never know it because they handled everything so well. Friendly front desk staff.
from buffalo, United States
Submitted on 20-09-2016
The hotel was clean. Rooms were nice. Beds were comfortable. You could not hear hallway noise. Staff was very friendly. I wii stay at this hotel again when traveling in the area. The only problem was slow internet.
from Delmar, Delaware
Submitted on 20-09-2016
This was not my favorite place to stay. Not enough towels in our room smelled a little funny but friendly staff. Would not recommend to stay again because not a great price food was just ok. I have stayed at better
from New York City, New York
Submitted on 25-09-2016
My wife and I just stayed here for the weekend, after seeing Buddy Guy in concert at the Keswick Theatre (Close to the Hotel). This hotel is MUCH better than the nearby Marriott that we stayed at last year. The room was clean, the bed very comfortable and the breakfast loaded with good things to eat. I know, some people complain about the food BUT they shouldn't here. Roger, the day Manager was around during breakfast making sure everything was stocked and I thought everything was well done. I p... Read more
from Pine Bush, New York
Submitted on 27-09-2016
Friendly staff and breakfast was great! Love the Hilton properties. We travel alot for soccer and I try to use the Hampton Inn as much as I can. It's crucial to have breakfast, and a good one at that, available to save time.
from Rock Island, Tennessee
Submitted on 28-09-2016
Excellent experience, wonderful staff, beautiful rooms, great location & good variety of breakfast foods. Extremely clean & well cared for. We booked connection rooms & they actually had them ready to go when we got there with a late check in. Worth the stay!
from Hershey, Pennsylvania
Submitted on 01-10-2016
Overall the staff was extremely helpful and friendly. My only complaint was my floor smelled like marijuana. Not the staffs fault. The breakfast was good, overall good experience. Would def stay here again. Plenty of dining in the area also.
from Philadelphia - Burbs
Submitted on 06-10-2016
You can tell a lot about the overall quality of a hotel by the quality of people at the front desk. Of course I checked the ratings here and once we checked in, I knew we were good. The upfront staff were attentive, efficient and very courteous. The lobby area is spacious with plenty of room to find a quiet corner. The room we stayed was of average size and had all the regular accompaniments. Bed was very comfortable. No noise issues despite a couple of high school teams staying in all the rooms... Read more
from Terra Alta, West Virginia
Submitted on 06-10-2016
We stayed only for one night on our way to my parents' house in New Jersey. The staff members who greeted us at the front desk late on the evening of our stay were very friendly and accommodating. We especially appreciated the complimentary bottle of water upon arrival. The furnishings were great and we throroughly enjoyed ourselves for the short time that we were there. We will be frequently traveling that route and will definitely stay there for future trips.
from Smyrna, Delaware
Submitted on 11-10-2016
Like I said fine a different hamton to stay at. I do enjoy hamton inn's but this one is crap. The most expensive I've ever payee for a room and, the worst experience I've ever had. And on the way out the manager was rude. I was just trying to checkout ( you know just hand them the keys and go) this man in the middle on saying how can I help you and taking my keys out of my hand stopped mid sentence and picked up the phone on its first ring. He then made me what until he was finished his conversa... Read more
from Flushing, Michigan
Submitted on 19-10-2016
Very nice stay. Can walk to a very nice Italian restaurant or drive to many other nice restaurants nearby. Staff was very friendly and helpful. We were only there overnight but it was a very nice experience.