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Hilton Scranton and Conference Center

Philadelphia, PA, US (PHL)

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Based on 836 reviews
Room & Rates

2DBL MOB/HEARING ACC W/TUB

VIS FIREALARM/DOOR/PHN ALRT, COMP HI SPEED-SERENITY BED-LUXURY LINENS
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2DBL MOB/HEARNG ACC RI-SH

VIS FIREALARM/DOOR/PHN ALRT, COMP HI SPEED-SERENITY BED-LUXURY LINENS
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1 KING BED

COMP HI SPEED-SERENITY BED-LUXURY LINENS, MP3 CLOCK-
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1KG STE MOB/HEA ACC RI-SHW

VISUAL FIREALARM/DOOR/PHONE ALERT, COMP HI SPEED-SERENITY BED-LUXURY LINENS
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1 DELUXE KING BED ROOM

SITTING AREA-REFRIGERATOR-MICROWAVE-DESK, COMP HI SPEED-SERENITY BED-LUX LINENS-MP3
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1KNG1BDRM MOB/HR ACC RISHW

VIS FIREALARM/DOOR/PHN ALRT, COMP HI SPEED-SERENITY BED-LUXURY LINENS
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1KNG 1BDR STE W-WHIRLPL-NS

COMP HI SPEED-SERENITY BED-LUXURY LINENS, PARLOR-SOFABED-MP3 CLOCK
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2 QUEEN BEDS

COMP HI SPEED-MP3 CLOCK, SERENITY BED LUXURY LINENS
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Hilton Scranton and Conference Center
100 Adams Avenue, Scranton, PA US 18503-1826

We are a perfect place to host your wedding, reunion or special event.Local companies located near the Hilton Scranton, Pennsylvania hotel & Conference Center include Paper Magic, Sanofi Pasteur, VaxServe, Bank of America, Cigna, Cinram, Prudential, and Azek Trimboard. Attractions within walking distance include the Mall at Steamtown, and Steamtown National Historic Site. We are also walking distance from the University of Scranton.Come and relax in our hotel's indoor swimming pool or whirlpool. Or, keep up with your exercise routine in our health club, which is equipped with elliptical machines, treadmills, bicycles, a nautilus machine and free weights.Start your day with a cup of coffee from the Coffee Bar at our hotel in Scranton, where we proudly brew Starbuck's Coffee, enjoy breakfast or lunch in Trolley's Bistro Restaurant and dinner in Casey?s Corner. PJ's Pub is a great place to relax after a long day.Whether you are traveling on business or pleasure; whether it is winter, spring, summer or fall, there is always something happening in the Electric City of Scranton. What could we possibly do in Scranton, PA, you ask? Well, here is a list of fun filled activities:* New York Yankees AAA Team: Scranton/Wilkes-Barre Yankees baseball at PNC Field* Steamtown National Historic Site* Lackawanna Coal Mine Tour* Pennsylvania Anthracite Heritage Museum* Electric City Trolley Museum* Play the slots at Mohegan Sun at Pocono Downs* "The Office" Tour of Scranton* Sno Mountain Ski Resort/Water park* Elk Mountain Ski Resort* Houdini Museum* Short drive to the Wachovia Arena - home of the Wilkes-Barre Scranton Penguins, AHL team of the Pittsburgh PenguinsAnnual Events near our hotel in Scranton, PA:* La Festa Italiana* Steamtown Marathon - qualifier for the Boston Marathon* North Pole Express - visit Steamtown National Historic Site and ride on board a steam-powered train* Holiday Light Spectacular at Nay Aug Park* First Night, a New Year's Eve for families* St. Patrick's Day Parade ? the 3rd largest in the USA* NASCAR Pocono/Pennsylvania 500* Philharmonic and Fireworks at the Lackawanna County Stadium on Sno Mountain...and that was just naming a few...Are you a frequent Business Traveler?If you visit Scranton a minimum of 50 nights per year, you may be entitled to a discounted corporate rate, VIP services, benefits such as flexible cancellation policy, discounted parking rates and much more.For more information, please email Michael.Fitzgerald@hilton.comFor your business convenience, the Hilton Scranton & Conference center offers* Take advantage of special Hilton HHonors, which allows you to earn Points and Miles for your stays* Please go to www.hiltonhhonors.com to register today* State-of-the-art Fitness Center by Precor* P.J.'s 1910 Pub, Casey's Corner, Trolley's Bistro and the Coffee Bar where we proudly brew Starbucks Coffee* Close proximity to airport and local businesses in the downtown Scranton area* Central location with easy freeway access to the surrounding city* Hertz rental car services* Full service business center* Massage therapy on-site (by appointment only)* Complimentary high-speed InternetSo do not waste anymore time thinking of that new vacation spot. Let travel take you places. Let it take you to the Hilton Scranton, Pennsylvania hotel - its electric!

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 836 reviews
from Merrick, New York, United States
Submitted on 18-05-2016
Very nice hotel and banquet room. Stayed here for an on site wedding. Wedding was terrific, very convenient to take elevator to our very spacious and clean room. Staff very accommodating. Bar was fun, breakfast buffet was ok. Overall a really nice hotel.
from West Lawn, United States
Submitted on 19-05-2016
The stay started out great and ended up well. The hotel has good amenities and is right in downtown Scranton. Historic places, a mall and great restaurants are within walking distance. Inside the hotel is a Starbucks and a nice restaurant.
from
Submitted on 23-05-2016
My husband and I stayed for one night for a quick trip to Scranton for a bridal shower. It was a last minute trip so we had to find a place that was pet friendly. My husband checked in and said it took forever, it was almost like he didn't know what was going on. There was a non refundable pet fee which wasn't indicated on the site I booked with and also nothing was said when I called to confirm. We both weren't too happy about that. It makes sense to have to put a deposit down for the room but ... Read more
from Fairfax
Submitted on 24-05-2016
Beautiful hotel!!! Spa like setting, and the rooms are clean and updated! Some of the rooms have a spectacular view, but all the rooms we have stayed in never had a problem with noise or any other serious problem. The hotel staff is excellent! The rooms are equipped with fridges and bottled water. The pool and spa use to be wonderful, but in recent stays there has been a problem with the spa. I don't know if this has been corrected or not. The gym equipment is updated and clean. They provid... Read more
from Dallas, United States
Submitted on 24-05-2016
The hotel was in great location for my specific travel needs. The staff was very accommodating including the shuttle service to take me to my grandson's graduation on Saturday. Room was quiet and clean. The bar area was spacious and great place for my family to sit and visit. I would definitely recommend to anyone staying in the Scranton area.
from Palm Harbor, Florida
Submitted on 31-05-2016
I stayed here May 22nd- May 26th. I also work for a Hilton brand in Tampa Fl. This property is a little bit older, but has a great location in downtown Scranton. Close to the airport, malls, restaurants and local attractions. I was able to use the digital check in. Which is very convenient and I was able to select my room prior to arrival. I went to breakfast on one of the days I was there. The breakfast staff and very accommodating, and the chef personally delivered my waffles to my table. The ... Read more
from Lincroft, New Jersey
Submitted on 01-06-2016
We picked this hotel for its proximity to Steamtown (walking distance) and the fact that it had an indoor pool, and it didn't disappoint on either of those counts. What we didn't expect was how awesome the staff would turn out to be. They truly went above and beyond to make us feel welcome. I get the feeling that they are used to hosting families traveling with kids. Our entire family enjoyed our stay, and we will definitely be coming back.
from Scranton, Pennsylvania
Submitted on 06-06-2016
My husband and I celebrated our anniversary by spending a night in the Hilton, since we had had our reception there too. A year later, the staff is truly genuine, friendly, and helpful. Every staff member we encountered greeted us with a smile. We ate dinner at Casey's Corner and had a buffet breakfast, both meals were exceptional.
from tampa, United States
Submitted on 06-06-2016
I stay here three to four times a year. The staff is truly amazing and go out of their way to make you comfortable. They also make a point of "getting to know" their customers. The rooms are spacious and very clean and the hotel is conveniently located.
from Coventry, United Kingdom
Submitted on 07-06-2016
A short 4 day business trip to PA, stayed at the Scranton Hilton and recieved excellent service, good selection for breakfast, bar food was really good, good selection of drinks and room was really clean and good size. Decor in room is a little dated but clean and usable. Overall an excellent place to stay.
from Beulaville, Nc
Submitted on 09-06-2016
Was delayed at local airport for weather conditions. A friend had reccommended this hotel and it was a delight..Very clean and rooms smelled fresh and clean! Would stay again!! The staff was GREAT!!! From the shuttle driver to the desk staff..What wonderful attitudes..
from Boston, United States
Submitted on 15-06-2016
This is a non-smoking property, however there is a smoking area right by the front doors to the hotel. Guests must walk through the stench of cigarette smoke to enter the hotel. Aside from this the property and staff were very nice!
from Christiansburg, United States
Submitted on 19-06-2016
Great staff from top to bottom. Friendly, helpful, always smiling. Rooms are clean. Breakfast with Kerry and Blanchard is always a great way to start off the morning. Have stayed several times and hotel is always immaculate
from Ham Lake
Submitted on 24-06-2016
This hotel is perfectly located to the university and downtown. The staff is super friendly. We loved our stay and hope to come back. A short drive to Lake Scranton is a beautiful walking/running trail around a gorgeous lake. The hotel offers free bike checkout which we were tempted to use but ran out of time.
from Cypress, Texas
Submitted on 26-06-2016
My husband grew up in Scranton and we are returning for a week in the Poconos. The hotel is centrally located and located within walking distance to various restaurants, bars, & shopping. They do not have valet parking but they do have a garage close by. Sue at the front desk was very helpful and Jeb in the bar gave us some great tips of places to visit. The rooms are clean and they had my room feather free as requested. The lobby area is expansive and very comfortable.
from Martinsburg, West Virginia
Submitted on 27-06-2016
this hotel is very very clean and front desk person was very good lobby was nice and clean swiming pool was very good and location was very good. Also parking lot next to the hotel is helping my wife to walkway because she has a knee problem.
from Tielt, Belgium
Submitted on 02-07-2016
pretty old hilton, very good service, bar and food were very spicy (in the pocket) ac in the room was noisy 10 dollar for a parking that was not guarded (there was an automatic barrier) which i found a lot
from Montreal , Canada
Submitted on 04-07-2016
I have had so many bad stays at Hiltons over the years that I am always a bit afraid whenever I book a room with that company but my brother likes them and for this trip he did the reservations. Fortunately this was a good 1 night stay , zero problems from start to finish . Good comfortable room , free wi-fi (for HHonors members) that worked reasonably fast , no "errors" on the final bill . I'd go back. Luc
from Fayetteville, United States
Submitted on 08-07-2016
Everything about my experience was just perfect. Not my first stay, but every time the experience is the same. everyone is kind, helpful, and so accommodating. It's clean and close to the action in Scranton and to the University. The amenities are great, food is excellent. I highly recommend it!
from
Submitted on 11-07-2016
I booked this room to attend orientation at the University of Scranton. The hotel is within walking distance of the University and also offers a shuttle, which makes it super easy to get back and forth. I found this to be the ideal place to stay for orientation as you spend a good portion of time at the University and it is nice to be close by at the end of the day. It is great that they offer a discount to those that attend the University. It offered a nice savings. There is an additional ... Read more
from New York City, New York
Submitted on 17-07-2016
They make you feel like you are part of the family. Extremely clean throughout with friendly accommodating service. Starbucks present in the lobby along with great breakfast lunch and dinner available in the restaurant.
from Marlton, New Jersey
Submitted on 19-07-2016
Starting at the front desk... to the maid on the floor and then the waitress at the restaurant... everybody was super. Courteous behavior, a broad smile and an awesome attitude are common place events at this hotel. The staff is practically tripping over themselves trying to be helpful. A great place to stay and I am looking forward to staying here again. I highly recommend this hotel.
from
Submitted on 20-07-2016
We had a nice trip to the Hilton at Scranton. The hotel itself was nice and our daughter enjoyed the pool and I took opportunity to use the spa. There is a mall within walking distance and we also ate at a local restaurant. We'll stop by again if we ever stay at Scranton again.
from Babylon Village, Long Island, United States
Submitted on 20-07-2016
Nice staff, good bar, good restaurant and great pool and hot tub. The lobby area was very clean and looked nice too. Center city Scranton so it was walking distance to everything. Would definitely stay here again.
from plantation, United States
Submitted on 21-07-2016
from soup to nuts everything was excellent and exceeded expectations. staff could not have been more friendly helpful and courteous to me and family. location was perfect for access to community and interstate highway system
from Longwood, United States
Submitted on 21-07-2016
We stayed at the Scranton Hilton while we visited our daughter at summer camp. The room was very nice and the entire experience was excellent. The proximity to downtown and and being able to walk to cool coffee shoppes and restuarants makes this place a great find. We will stay here next year. Thanks to the staff
from
Submitted on 22-07-2016
I really like this hotel for the comfort of the rooms. The bed is great and you do not hear a pin drop, I feel it is the softness of the bed. The water in the shower is perfect and the size of the room is perfect. I always enjoy my stay here.
from Upstate Ny
Submitted on 24-07-2016
We were in town for a Staurday Wedding. Ceremony down the street in the perfect park with beautiful arches of flowers for back drop. Reception at the Hilton with all the perfect touches (Lacey in Group Sales was fabulous). TV's with photos of the Bride and Group in the cocktail hour area, the main room for the reception was large enough so that even with 220 guests, ther was ample room to move about. Another bar during cocktail hour with this many guests would have been helpful. The dance floor ... Read more
from
Submitted on 25-07-2016
The staff is unbelievably courteous and accommodations are nice. When I travel up this way this is always the hotel I use. Also, I'm a big fan of the digital key option now available at many Hiltons. PJs Pub (onsite restaurant) food was okay but again the nice staff made a long work day nice.
from Edison, New Jersey
Submitted on 26-07-2016
Hotel was fine. You had to pay for parking, which was next door (parked yourself). Room was fine. Restaurant in hotel, just ok (bar type menu). Had a Starbucks coffee for breakfast - had only muffins, no rolls. Staff helpful. Pool was over chlorinated, so no one would go in pool. Did not really see much, except a good local ice cream shop nearby (drove there). Still almost an hour away from camp, hopefully will stay closer next year.
from Huntsville, AL
Submitted on 30-07-2016
Stayed there for 4 nights during July. Overall rating is 3.5/5 The GOOD (that mattered to me): - Bed was firm and comfortable. This makes me very happy to sleep w/o pain. - Noise was very minimal. - Restaurant and front hotel staff were extremely pleasant. Rodney and Sue in particular were excellent. - Free water bottles in the room. - Temperature maintained well in the room. - Didn't have to complete a ritual of towel placing to get fresh towels every day. The BAD - Housekeeping w... Read more
from Pennsylvania
Submitted on 31-07-2016
We stayed at the Hilton in April for the annual 1/2 marathon that Scranton hosts. We stayed in a suite which was extremely beautiful and comfortable. The bedroom was separate from the living room, making it easy for my husband to watch late night TV while I slept. The pillows and beds are comfortable. The lobby is large and great for meeting other guests. It includes some decorations from an old hotel in Scranton that is no longer standing which I found fascinating. The location is perfect-... Read more
from Kansas City, Missouri
Submitted on 31-07-2016
Staff was very nice and professional. Room was clean. They cleared up a mistaken charge very quickly. Location is very close to downtown, so walking places isn't bad. Definitely would stay here again.
from Washington DC, District of Columbia
Submitted on 31-07-2016
A typical, simple, Hilton. Business hotel on the road type of atmosphere. I never appreciate when a housekeeping person knocking on your door early morning, waking you up - it's the day you are checking out, so they are not even suppose to clean at all this day. The night guy at the check in desk was very rude. But besides that, the staff is nice, the parking is convenient, the breakfast is ok.
from Hillside, New Jersey
Submitted on 06-08-2016
The front desk staff was very welcoming. The room was very clean with a modern look. This is our family's second year visiting this hotel and our decision to return was due in large part to our experience in the previous year.
from Scranton, United States
Submitted on 15-08-2016
Staff is as friendly as I have ever seen! Very personable and very helpful. Clean rooms. Good food. Nice atmosphere. Excellent wait staff. Excellent front desk crew. Great experience overall. Recommend this hotel to all.
from Lafayette Hill
Submitted on 16-08-2016
I have been staying at this hotel for 4+ years. My daughter attends the University of Scranton and the hotel is walking distance making it very convenient when I visit. The Hilton offers a variety of food options and a nice bar. What makes this hotel so amazing is their staff. Everyone is always pleasant and so very helpful.
from
Submitted on 31-08-2016
Visited family friends in Jessup. The Hilton is located in downtown Scranton, a 15 minute drive from Jessup. Although the hotel is dated, it is in good shape. Nothing special, it could be a Hilton in Anytown USA. I would probably stay here again when visiting Scranton.
from Montgomery, New York
Submitted on 01-09-2016
Very good option if you want to stay in Scranton. Don't understand the bad reviews regarding the parking. $10.00/ day unlimited going and coming (make sure you get your ticket validated at front desk). Entrance/exit to parking garage is right next door. Very good restaurant and Starbucks cafe in lobby. Make sure you get an upper floor with a room that faces the back of the hotel. Better views! Only problems were the ice machine on our floor did not work and we requested a 3pm check in over the H... Read more
from Nags Head, North Carolina
Submitted on 01-09-2016
First, the good: it's conveniently located in downtown Scranton within easy walking distance of a number of good places to eat. Now the rest: These folks go after the party / reception business with great gusto and don't give a rats patootey whether the "Abram's Wedding Reception" disco DJ is vibrating you out of your bed at midnight. If it's a weekend and you are on floors 3 - 5, there is a better than good chance that you are screwed. Well, that is if you're not with the Abrams Weddin... Read more
from Kansas City, United States
Submitted on 06-09-2016
The staff was very friendly and accommodating from the front desk person to maintenance. All the staff was eager to assist in any possible way and always greeted each guest with a sincere smile and a hearty hello. The hotel location was perfect close to my work and local eateries. The facilities are maintained with high standards of cleanliness and it's obvious they pay attention to details. The fitness center was one of the best I have seen. I would definitely stay here again as well as recomm... Read more
from Bloomington, Illinois
Submitted on 07-09-2016
Our group of 50 people stayed at the Hilton Scranton for our son's wedding at Fiddle Lake Farm. We booked several reception events there for our guests. The staff was wonderful, from the front desk, restaurant to room service. We were greeted everywhere. Breakfast and catered food was all great. We traveled a lot and stayed at many hotels and this one is right up there at the top. The wedding reception was an hour away and we ran into an issue with the chartered bus we rented and Hilton w... Read more
from
Submitted on 09-09-2016
Experience was great! Check in was smooth, beds were extremely comfortable, room was very clean, and noon checkout was later than many places we've stayed before. Staff was very accommodating and friendly. We ate dinner in the bar/lounge....food was delicious!! We had the breakfast buffet in the restaurant. That was fantastic as well with crispy bacon (not limp at all!), waffles made to order, fresh fruit, and many, many other offerings. Overall experience was really top notch!
from Loveland, Ohio
Submitted on 11-09-2016
I had a pleasant two night stay during a business trip. The training was in the hotel. My room was large and clean, the bed comfortable. The noon check out was a big help. The fitness center was large. The food at the training was amazing, and the facilities were very nice. The only drawbacks: room was dark; and the parking was inconvenient ( not attached to hotel)
from Scranton, Pennsylvania
Submitted on 12-09-2016
So impressed with this Hotel. It was next to my business. Every week end there would be busses parked in front that belonged to the stars playing in the area. So willing to do anything the can for you. Just remodeled last year. Location is great.
from Monroe, CT, United States
Submitted on 14-09-2016
Centrally located, Clean, AND the Best Customer Service. They will do their best to make you feel special and well taken care of. Bed was SO comfy. We were in Scranton for a wedding and they managed to make 3 other wedding parties staying at the hotel happy at the same time! I highly recommend!
from Fareham, England
Submitted on 16-09-2016
We stopped one night here on our way to Buffalo and found the hotel to be clean, comfortable and spacious. Please note that parking is in the next building which is not owned by the hotel therefore a charge of $9.95 is applied. On arrival pull into area in front of hotel entrance and register in hotel where instructions are given re parking. Hotel restaurant reasonable for evening meal and breakfast very good though not included in room rate.
from Pittsburgh, Pennsylvania
Submitted on 15-09-2016
I have never had a more wonderful experience. The front staff was marvelous. Joe, and a very very tall front staff person (I apologize as I do not know his name), and the manager were warm, considerate, helpful, and kind. I felt like I was visiting my grandparents. They could not have done enough to make our stay more comfortable. They went out of their way to help us make our stay more enjoyable, fun, and comfortable. Everyone at the front desk, and throughout the hotel were especially n... Read more
from tampa, United States
Submitted on 15-09-2016
The staff at this hotel are phenomenal. They make everyone feel at home and go out of the way to make your stay as pleasant as possible. The rooms are modern with the latest amenities, and always sclean.
from New Jersey, United States
Submitted on 16-09-2016
The Hilton Conference Center at Scranton, is a very nice place in and around Scranton,PA. The staff are very welcoming and makes one comfortable as soon as steps in. A home away from home for all types of trip.
from Laurel, Maryland
Submitted on 18-09-2016
This hotel is centrally located in downtown Scranton. The employees are great and very nice; that includes those at the front desk, the cleaning staff and the staff at the morning brunch. Rooms are very clean and beds are comfortable. Parking is adjacent to the hotel and available at a daily rate. However, because of the location, I was able to walk to everywhere I needed to go. There is a reasonably priced brunch available and there is a very good selection of breads, cheeses, fruits, yogurts, ... Read more
from Greenbelt, Maryland
Submitted on 19-09-2016
Visited this hotel with a group for a ski trip weekend getaway. The front desk staff was courteous and welcoming, we were in a group so check in was a little different. The room was spacious and comfortable....bedding was plush. Didn't do room service but had banquet functions and the food was pretty great. The pool could be a tab bit bigger but it wasn't crowded so it served its purpose. The hot tub was on point. We are planning on the same trip as we speak at the same hotel so I will be going ... Read more
from Atlanta, Georgia
Submitted on 22-09-2016
The hotel is what you expect from a Hilton, but what really makes it stand out was the staff. Upon check in the desk clerk was very welcoming and when I asked about the operating hours of the Starbucks in the lobby, he offered me a coupon for a free coffee. Restaurant staff was very friendly and quick when I went in for breakfast. The gym was well appointed and all four treadmills were working, though I noted the TV wasn't working on the one I got on. Upon getting my parking ticket stamped t... Read more
from Hartford/Manchester, CT, United States
Submitted on 24-09-2016
I love this hotel. Great staff & large clean comfortable rooms. The dinner item I ordered from the restaurant was sub-par but I was made whole again by the manager and all was ok. Other than this one meal, I have always had excellent experiences at this hotel.
from Saint Albans, Maine
Submitted on 26-09-2016
When on a leisure visit to Scranton, my friend and I stayed at the Hilton. We were extremely impressed with the friendly service. Every one on staff was welcoming and accommodating. We particularly appreciated the assistance of Joe and Chris who really went out of their way for us. Two things that also stood out were the van service to and from anywhere in the local area, and the wonderful buffet breakfast.
from Watertown, New York
Submitted on 27-09-2016
Excellent hotel for the price and within walking distance of some nice restaurants in downtown Scranton. I recommend this hotel to anyone visiting the Pavilion for a concert or a stopover while traveling.
from Scranton, Pennsylvania
Submitted on 04-10-2016
The Hilton was the cleanest hotel my family has every stayed at. The rooms were large and spacious and the beds were so comfortable I wanted to take it home. The staff was very kind, curtious and helpful. I would recommend the Hilton to anyone.
from Scranton, Pennsylvania
Submitted on 04-10-2016
My niece had her wedding reception at the Hilton. The entire event was handled very professionally. Dinner was served very effeciently. Which gave the wedding group more time to dance and enjoy the evening.
from South Brunswick, New Jersey
Submitted on 08-10-2016
Stayed here over 50 times for business in the last year. Great service. Nice gym. Internet is great. Rooms are high class. Suggest not to stay near an elevator, did it once and it was a little loud. Otherwise I never had an issue.
from Nashville, Tennessee
Submitted on 11-10-2016
I have been working on a project in Wilkes Barre for the last three months. Despite the fact that there are several closer options, to me, it is worth the drive to stay at the Hilton Scranton and Conference Center. Fantastic staff - Luke and Jacob make it feel like home and the rooms are always spotless. Great food, great breakfast. Fantastic location - quick stroll to several bars, restaurants and the Steamtown mall. I will come back!
from Ottawa, Canada
Submitted on 11-10-2016
First time visit to Scranton. Very cute place. Hotel staff amazing and friendly. Rooms clean and modern. Booked two rooms: a king suite (spacious) and 2 queen, both comfortable with great beds. Parking located next door to hotel. There is a convenient turn around to unload check-in and then park your vehicle (an extra $10). Starbucks located in lobby for those wanting a quick snack/coffee. They also have a restaurant on site. Had the buffet breakfast with omelet's made to order (great chef fast ... Read more
from Syracuse, NY, United States
Submitted on 12-10-2016
The hotel is very nice. The food at the restaurant is "Eh". If you are bringing a dog, THERE IS NO GRASS around the hotel. You must walk your dog to a park down the road to go "potty". This is my only complaint. I just wish I knew this before I stayed. Otherwise, the hotel is very nice and I would recommend it to anyone not bringing a pet.
from North Huntington, PA
Submitted on 16-10-2016
Staff extremely friendly and accommodating. Rooms spacious and very clean. Beds and pillows comfortable. Restaurant and room service- both great food and reasonably priced. Would most definitely stay here again.
from Stevensville
Submitted on 17-10-2016
Made a second voice for this property because if weather south and very happy with everything. Couldn't ask for anything more. Room, service, and amenities were great and just a short drive to the poconos
from sunandfunUpstateNy
Submitted on 18-10-2016
from minute one smooth easy and very accomadating.. from check in to parking everyone helpful.. super clean at 9:30 at night people working to keep clean. Lacks for nothing.. great value for the dollar
from Baltimore, United States
Submitted on 18-10-2016
The Scranton Hilton was in every way a excelent hotel for someone with a mobility problem. The staff was helpful going out of their way to make the stay easy and pleasant. The room was outstanding with easy access in the bathroom as well as in the room.
from Ottawa, ON
Submitted on 23-10-2016
We spent two nights at this Hilton, one on the drive down to Richmond,VA and one on the way back. This hotel has the double-appeal of being in the "centre of town" but also still being just off the highway. The hotel itself is welcoming, with a convenient drop-off/check in area and a large well-appointed lobby. There is a Starbucks coffee bar right in the lobby for that quick rush out the door in the morning. Parking is a few steps away in a public lot. (Note! If you get in after 11pm and lea... Read more
from
Submitted on 26-10-2016
This is a beautiful hotel, however they do not have parking near the hotel. Not expected for such a nice hotel to have to carry your luggage to a parking garage down the block and have to pay $10 for parking. It is also frustrating if you leave something in your car, can't just walk out to the parking lot to get your item.
from Harrisburg, Pennsylvania
Submitted on 27-10-2016
One minor glitch in cleanliness of bathroom. There was some hair in the tub. Everything else was very clean. Friendly staff. Comfortable bed and pillows. Overall, this is a great hotel. I would definitely stay again.
from
Submitted on 27-10-2016
I have no complaints about the quality of the hotel and my stay was comfortable enough. The rooms are clean and high quality. My only complaint is that I left behind a suit bag in my room closet and they were "unable to find it".
from Pittsburgh, United States
Submitted on 27-10-2016
This is one of the best hotels that I have stayed in. I've been told I'm becoming grouchy as I age, but I really cannot find anything to complain about. Comfortable, quiet rooms and friendly, efficient staff. Nice desk, internet, etc.
from
Submitted on 28-10-2016
Was there for 5 days for business. Found it to be very clean and quiet. Staff was friendly and helpful. Restaurant in the hotel was very good. It had a small gym and a salt water pool. Would stay there again.
from Downingtown, Pennsylvania
Submitted on 29-10-2016
This is the best hotel in Scranton. I wish I discovered before my son graduated. Make your reservation early for Commencement Cermonies. The rooms are spacious and very comfortable. I also like they have a Starbucks in the Lobby
from LaGrange, Georgia
Submitted on 30-10-2016
Had so much fun in Oct '15 at Scranton Hilton that I brought my husband this Oct. Sue & Joe at check in are the bomb, & the hotel was as clean & comfortable as last year. Which pumpkin won the contest?
from san francisco
Submitted on 01-11-2016
This place is hands down the no brainer best spot to stay in Scranton. The rooms are clean, large and comfortable. You'll get a great sleep on their beds. The people are so nice and helpful. The bar is dandy, nothing special, but does the trick for sure. Hey, you're in Scranton! And it's located right downtown, so a short walk to basically anywhere for food or drinks. We have stayed here at least 10 times, and it always does the trick.
from Jacksonville, Florida
Submitted on 02-11-2016
Stay included 3 nights, my guest room was never cleaned. I alerted management but they was quick to blame others. I understand mistakes happen, management supposedly is there to fix them. Would recommend additional customer service training for all.
from Stafford, Virginia
Submitted on 05-11-2016
This hotel was clean and well organized; the staff is very professional and willing to go the distance to satisfy their customers and make their stay enjoyable! The breakfast was one of the best and worth the nominal cost.
from Pennsylvania, United States
Submitted on 08-11-2016
Don't expect your charges to be correct, your internet to work, or the service to be friendly. The room was satisfactory - it was clean and the bed was comfortable. Staff, unfortunately, did not address/resolve issues with billing or internet and was not polite or respectful when they were notified of issues.
from Elysburg, United States
Submitted on 08-11-2016
Very pleasant stay at the Scranton Pa Hilton, very clean and staff very professional and helpful. Had breakfast their top quality food and reasonably priced. Everyone that stayed at this hotel had nothing but praise for the staff and the service.
from Lock Haven, Pennsylvania
Submitted on 09-11-2016
My daughter and I needed a place to stay that was close to The Commonwealth Medical College for her interview. Very clean,comfortable and all staff super nice and courteous. Would recommend this hotel to others???
from United States
Submitted on 11-11-2016
Everything from the Shuttle ride to the Hotel, the Reception when I arrived, my stay with a large room, very clean and sleek designed room, fitness facility, and Pub Restaurant were perfect 10's. And it has a Starbucks in the lobby as an extra bonus. This will be my regular hotel when I visit Scranton, PA.
from New York City, New York
Submitted on 12-11-2016
The rooms as usual are great.However, the shower is a joke.Even a motel has better showers.Tiny shower with very low pressure.I had to literally wash my body part by part.The quality of breakfast is below average.I couldn't believe that Hilton has such poor quality of items for breakfast.Will definitely not stay again.
from Washington DC, District of Columbia
Submitted on 14-11-2016
We came up to Scranton to campaign for Hillary and had a fine experience staying here. The staff was nice and the rooms were good. The only complaint I can think of was the shower wasn't the best. There's a nice little Starbucks in the lobby and you're right in downtown.
from Buffalo, United States
Submitted on 13-11-2016
Staff was extremely helpful and friendly. The room was well maintained and clean. I can't comment on the extra amenities as I did not use them. However, this was a great place so stay in preparation for the next business day. Great night's sleep.
from Davenport, Iowa
Submitted on 17-11-2016
Simply stated, all aspects of my stay - from getting picked up at the airport by the hotel shuttle to check out - were excellent. The fitness center was well-equipped. It had 4 treadmills, 2 ellipticals, and 1 stationary bike. All were of high quality. There was a weight machine that you can do lat pull downs, upright rows, bicep curls, tricep push downs, etc. The fitness center was large too. The pool is indoors. Room was spacious, clean, and modern. There is a small fridge and safe in the ... Read more
from Chambersburg, Pennsylvania
Submitted on 19-11-2016
From check in to checkout the Hilton staff went the extra mile to ensure guest were completely satisfied whenever needed. Every staff member was very knowledgeable and courteous creating a very warm and comfortable!
from Honolulu, Hawaii
Submitted on 20-11-2016
The hotel was really clean, comfortable, quiet, and beautiful. But what made it awesome were all the workers. They really went above and beyond for our trip by just being really helpful and nice. I know they had their hands full also because there was a convention going on at the same time, but you could not tell because they were so efficient.
from Rock Island, Illinois
Submitted on 21-11-2016
Hotel staff was very friendly and helpful. The breakfast buffet was totally awesome. Overall experience was positive would recommend this hotel to anyone staying in Scranton. I would give this hotel 2 thumbs up.
from Catawissa, Pennsylvania
Submitted on 23-11-2016
Had a family wedding in the ballroom, very roomy and we had the cocktail hour right outside, plenty of room, great hors doerves, friendly servers and bartenders. Would absolutely recommend this to anyone who asks.
from Littleton
Submitted on 26-11-2016
I was in Scranton for a brief overnight stay but the Hilton Scranton provided a clean, comfortable and staff friendly visit. Traveling with my 83 year old mother so appreciated the helpfulness of the staff and quality of the room.
from Andover, Massachusetts, United States
Submitted on 28-11-2016
fantastic experience. we stayed in a suite which was perfect for our family, my husband and i had a king sized bed. our daughter stayed in the living room on the sofa bed. we had plenty of room for everyone - a really nice option. Everything was very clean. The breakfast was excellent. Everyone at the hotel was incredibly nice. parking is easy too. great stay.
from Daphne, Alabama
Submitted on 28-11-2016
Somebody knows how to make a guest feel served and they work here. We arrived after a long day of driving and were immediately made to feel welcome and the night manager went out of his way to make sure we were taken care of completely. The real surprise was the morning breakfast. A myriad of options on the buffet competed with the chef-run omelet station. The food was way above what we have become used to in other hotel breakfasts, along with service and amenities normally associated with fine ... Read more
from enfield, United States
Submitted on 01-12-2016
The entire staff was genuine and cordial in their greetings both at arrival time and during my stay. Very clean and welcoming hotel. Comfortable atmosphere and every staff member wears a smile as part of their uniform.
from Chambersburg, PA, United States
Submitted on 01-12-2016
I have been staying at the Scranton Hilton on a regular basis since early October. The staff is friendly, cheerful and courteous. The rooms are well appointed and clean. The bathrooms are spotless. When I check in, I know that all my needs will be well taken care of. If I were going to open a business in the Scranton area, I would try to steal their employees! I would give the Scranton Hilton 5*****!
from Budapest
Submitted on 02-12-2016
Excellent service and nice big room with extremely comfortable beds, beautiful bath, nice in room coffee machine and refrigerator. Exceptionally clean. Good value! Location perfect. Parking garage great
from Atlantic Beach, Florida
Submitted on 02-12-2016
This is our hotel of choice in Scranton. The managers and staff are amazing! Plus housekeeping team does a very thorough job. We even received a thank you and well wishes note from our housekeeper. We always ask for a quiet room and they always accommodate out request. Special thanks to Victoria, Dir of Sales and Marketing. She helped us with our luggage and chatted with us a bit. My husband shared that we were in the area for his father's funeral. Later she sent us a cheese and fruit plate with... Read more
from Washington DC, District of Columbia
Submitted on 03-12-2016
Staying at the Hilton Scranton is always a good experience. It's a great city that is on the upswing. Hopefully, a new restaurant will open up in the old Molly's across the street. I would recommend this hotel.
from New York
Submitted on 04-12-2016
We stayed here for Thanksgiving and found the staff and facilities to be nice. There was a nice indoor pool and hot tub, to bad we did not bring our bathing suit as for once it was NOT overrun by children. The room was fine but a bit cool, had to run the heat on high for a while to get it up to a comfortable temperature. I''d supposed our room had been vacant for a few days. The only thing lacking in the room was that the bed was a bit worn and sinking in the middle, but we managed for one ni... Read more
from Hampton, United States
Submitted on 06-12-2016
This is a convenient place to stay in Scranton. Within walking distance of several nice restaurants. Close to the U of S. Facilities are nice, although room could be more comfortable. Pool and workout room are excellent. Breakfast buffet is very good. Bar is fine. Parking is easily accessible.
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