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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Pittsburgh, PA, US (PIT)

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Based on 1425 reviews
Welcome to Steel City!
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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
One Bigelow Square, Pittsburgh, PA US 15219


 Set in the center of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, this hotel in downtown Pittsburgh is within 25 minutes of Pittsburgh International (PIT) Airport. 

Why Stay Here

  • A short walk to Consol Energy Center and a quick trolley ride to Heinz Field and PNC Park
  • Complimentary shuttle around downtown and complimentary trolley ride from downtown to North Shore
  • Pittsburgh dining at Bigelow Grille, ranked among the city`s finest
  • Over 10,000 sq. ft. of Pittsburgh meeting and function space for up to 300 guests
  • 24-hour fitness center, indoor pool and other amenities at our downtown Pittsburgh hotel
  • Spacious guest rooms and one-bedroom suites with complimentary Wi-Fi

Resort Details

You can host a meeting in more than 10,000 sq. ft. of meeting space. This hotel in Pittsburgh provides conference services and a 24-hour business center with remote guest room printing. Theyre in proximity of Pittsburgh corporations such as PNC Bank and UPMC. Balance business with a workout in their 24-hour fitness center or take a dip in their indoor pool available seven days a week.

Accommodation Details

Get to work at a guestroom desk with free Wi-Fi, or enjoy the comforts of home with complimentary HBO or one of their numerous HD channels on the 42-inch flat screen TV. Stretch out in one of our many one-bedroom suites. Pullout sofa beds make more family sleeping space. Accessible rooms are designed for easy movement, with roll-in showers and minimum 40-inch door/furniture clearances.

Restaurants, Lounges & Bars

Get out and experience the Bigelow Grille and discover why Chef Anthony Zallo`s restaurant has been ranked in Pittsburgh`s Top 25 restaurants by Pittsburgh Magazine. Produce is carefully sourced. You`ll find local mushrooms in breakfast omelets, and at dinner, the Market Soup changes by the season, with ingredients chosen from what local farmers are growing.

For the Family

Indulge your sporting passions in `the City of Champions.` The Pittsburgh Penguins` Consol Energy Center is just footsteps from this downtown Pittsburgh hotel. Also easily accessible by the `T` is the holy grail of Pittsburgh sports - Heinz Field, home of the six-time world champion Pittsburgh Steelers. PNC Park, the home of the Pittsburgh Pirates is also accessible via the `T.` Ranked as the #1 Major League Ballpark by Yelp and the New York Times in 2011, PNC Park is the first ballpark of the modern era built in the United States with a two-deck design.

Meetings & Conventions

Meeting and Event Highlights

  • Over 10,000 sq. ft. of flexible meeting space
  • Onsite A/V services
  • First-class catering facilities with customized menus
  • Green Seal certified hotel
  • Easy access to the T local transportation to nearby attractions and sporting venues
  • Near Consol Energy Center and David L. Lawrence Convention Center

Pools & Spas

Indoor Pool


Your wedding dreams become reality at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. Experience the elegance and romance of a downtown Pittsburgh wedding. This hotel offers the most competitive wedding package pricing in the downtown area. Choose from over 10,000 sq. ft. of event space including our elegant ballroom. With more than 10 years of wedding planning experience, our wedding consultant provides the personalized service and attention to detail you deserve on your big day.

Entertainment & Activities

The DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown is within walking distance of the Cultural District, Shopping District, David L. Lawrence Convention Center, the Strip District and the Consol Energy Center. Right outside our front door is the US Steel Trolley station that will take you to the North Shore where PNC Park, Heinz Field, Stage AE and The Rivers Casino are all located. There is no charge to ride the trolley from Downtown to the North Shore!


  • Andy Warhol Museum 
  • Benedum Center 
  • Byham Theater 
  • CONSOL Energy Center 
  • Carnegie Museum 
  • Carnegie Science Center 
  • City Center 
  • Heinz Field 
  • Heinz Hall 
  • Heinz History Center 
  • Ice Skating Market Square 
  • Oakmont Country Club 
  • PNC Park 
  • Station Square Restaurants 
  • Strip District Shopping

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1425 reviews
from New York City, New York
Submitted on 23-05-2016
We checked in at almost 1 AM and were out by 7:30 AM - due to heavy traffic coming in from NJ. The bed was clean as was the bathroom; but it was a lot of money to 'sleep' at a place (not that that was their fault). Not sure I'd book this again, though.
from Cary, United States
Submitted on 23-05-2016
If the slogan for your hotel chain is "100% Satisfaction or Your Stay is Free" THEN you should offer me my stay for free if I have a legit claim. At 2:30am I was awakened thinking I had fell asleep in a night club! No doubt the hotel needed to sell more rooms, so they allowed 20+ people to purchase a room. The room was used solely as a place to party and eat pizza. I called down twice and both times a security guard was sent up BUT did nothing more than ask what they were doing. They literally t... Read more
from Nova Scotia
Submitted on 24-05-2016
We recently spent the weekend here. Check-in was easy (warm cookies were a welcome surprise), the room was spacious and clean. Bathroom was clean also. We only spent 2 nights here and really only tend to sleep and shower when we travel anyhow. The fitness centre seems more than andequate. We didn't check out the pool or eat in the dining room. We did appreciate the free shuttle our first night there since we checked in a bit late and just wanted to grab some food and drinks. Staff were m... Read more
from Minneapolis, Minnesota
Submitted on 24-05-2016
My wife and I stayed here for four nights to re-visit her hometown and to see a Pirates game. The hotel is very conveniently located for sightseeing, and it is very close to the subway station where one catches the FREE subway to PNC Park. It is also very close to Point State Park and some beautiful churches and fine restaurants. The hotel is very clean, the valet parking is very convenient, and the restaurant is very nice. The staff at the hotel were very accommodating. The only problem... Read more
from Toronto, Canada
Submitted on 24-05-2016
I stayed at the Doubletree in downtown PIT to attend a conference at the Convention Center, which is a pleasant (in good weather!) walk of about 8 to 10 minutes from the hotel. Many restaurants etc. are about the same distance from the hotel. Cabs are scarce in downtown PIT, so simply hailing a cab is not going to happen...better to use uber.
from Beach City, Ohio
Submitted on 27-05-2016
We were welcomed by the hotel staff and were treated as if we were the most important people staying at the hotel. Room was very clean and cozy. Had the breakfast buffet the next morning and it was delicious. Food was fresh and hot on the buffet.
from Toronto, Canada
Submitted on 29-05-2016
I stayed at the DoubleTree with my family in late May for Game 5 of the Penguins-Lightning series. When we arrived to check in, the friendly valet took care of parking our car (at a cost of only $20 for 2 days) and the front desk staff was super friendly and welcoming. As we were checking in, we requested a fridge for my dad's medication (which has to be kept cold), and they offered to bring one up right away, as only some of the rooms are equipped with mini fridges. They also gave us warm (an... Read more
Submitted on 03-06-2016
Convenience of the city comes with a price...street noise. The hotel and staff were 4 stars - the bed 5 - but it was noisy and thus I slept poorly. The room was also a bit awkward in arrangement. The bathroom door opened to the front door...where you have a clear view of the peep hole. Doubletree should double up on noise buffering & double check the layout.
Submitted on 04-06-2016
The wife and I went on a weekend getaway to the Steel City since it was only a couple hours away and we hadn't spent much time there in the past. Loved the downtown area with many restaurants in walking distance and lots of character. The hotel was in a great location. .3 miles from the Cultural District, Convention Center, and Market Square. The hotel also offered a shuttle to those and other areas that ran up to 10:45 on Saturday night. Close to the rental bikes and many "green" spaces in do... Read more
Submitted on 06-06-2016
Very clean room and bathrooms. I'm usually very particular with cleanliness and this passed my standards!! Pet friendly hotel. Comfortable bed. Good location. Easy access to the city. Great restaurant in the hotel - I had my breakfast and dinner there. I would definitely stay in this hotel again.
from Houston, Texas
Submitted on 14-06-2016
You are given the opportunity to select your room thru an interactive map. We were on floor 19 - beautiful views of downtown! CONS: our bed was concave and sunk in the middle. HUH? Haven't previous guests complained about this? Seems like a high priority fix. Housekeeping forgot to replenish our linens one day. Ice machine on our floor didn't work. PROS: we got a good rate and the location worked well for us.
Submitted on 15-06-2016
The DoubleTree was an affordable option at Downtown Pitt. It has a good location with restaurants and public transportation nearby. The staff was friendly and helpful. Good quality room. Never tried the restaurant but heard good things about it.
from √?lgod, Denmark
Submitted on 19-06-2016
Great staff, wonderful room and great facilities. I tend to stay in Pittsburgh for long periods and having stayed in a few different locations, The DoubleTree is by far my firm favourite with very comfortable spacious rooms, very friendly and helpful staff members who will do pretty much anything you ask of them, (within reason), and the gym is great, it lacks one or two pieces of equipment that would make it perfect for me but it is head and shoulders above many other hotels. Overall, it is my ... Read more
from Morristown, New Jersey
Submitted on 20-06-2016
Great location near the hockey arena. Convenient 7-11 in the building. Great valet and terrific front desk. Restaurant trying too hard - stick w simple meals instead of trying to be word class - it's a hotel bar.
from Bellefonte, Pennsylvania
Submitted on 21-06-2016
I stayed here with a coworker for a business trip. The room was very big and especially nice for 2 guys sharing a room for work. By that, I mean the bathroom was down a little hallway which gave us a bit more privacy. The room was clean and well stocked. Parking was actually pretty good for a downtown hotel. They have a garage in the basement so we didn't have to wait 20 minutes for a valet. There was a convenience store located right on the ground floor of the hotel so that was nice.
from Wellsboro, Pennsylvania
Submitted on 26-06-2016
And efficient. No hassles everything from check in to check is easy!! Parking very convenient. It was easier than this survey site. We were very happy with Hotel and will stay again. Whenever we are in Pittsburgh we always stay here.
from Smithville, MO, United States
Submitted on 28-06-2016
This hotel was in a great location for our purpose. We could walk to most of the places we wanted to go to. There was a shuttle service which we used twice which was also very nice. The room was nice. My only complaint was that the shower had very low water and water pressure. Very difficult to wash my hair.
from Altoona, Pennsylvania
Submitted on 29-06-2016
The hotel overall served it's purpose, we had a group of nine staying overnight for a Pirates game. The staff was very friendly and helpful, the room could have used a little more attention when it came to cleaning. The bathrooms were very small but the rest of the space seemed to work well. The parking situation is a nightmare if you drive a bigger vehicle, the clearance for their garage is 6'2", our truck would not clear this so we asked where else we could park and were told the garage acros... Read more
from Louisville, Kentucky
Submitted on 01-07-2016
I called ahead to get information about parking as our vehicle was too large for a parking garage and was told there was a sister hotel around the corner with a parking lot. I called back the day of arrival to get the address for the lot to them be told there isn't such a thing. I then asked for correct information on a place to park to basically be told they couldn't help. We ordered room service our first night since it was too late to go out and both our orders were wrong. We were too tired t... Read more
from Jersey City, New Jersey
Submitted on 01-07-2016
I have been to this place a number of times & I have to appreciate the consistency of service quality of front desk staff. Location is great with walking distance to most corporate buildings. One thing I would say which needs to get better is the restaurant.
from yonkers, United States
Submitted on 05-07-2016
Since I tried this hotel one Anthrocon, I was hooked. Great price, sweet staff, and those cookies are totally addictive. Especially hot out of the kitchen. Its smack dab in the heart of all the fun shopping and tourist traps. You are never too far from some place fun.
from Monticello, Illinois
Submitted on 06-07-2016
The staff was too-notch and the accommodations were excellent as well! We were extremely pleased with the cleanliness of the hotel room. The breakfast were delicious and the staff were friendly and helpful! Definitely would book this hotel again!
Submitted on 06-07-2016
hotel was below expectation for this price, very bad cable tv reception, huge delay and terrible service on valet and pricey breakfast with very little variety. The location is pretty good thought and a nice walk to downtown and other good landmarks
from Greensburg, Pennsylvania
Submitted on 06-07-2016
Hotel was very accommodating. Cleanliness of the room was excellent. The staff at the front desk were very nice. I would highly recommend this hotel to anyone. The coffee wasn't very good though. A+++
from Na
Submitted on 08-07-2016
Hilton honors member, used points for this stay. Coincidentally our time here happened at the same time as the Furry convention in Pittsburgh so the hotel was booked solid. Room, put us in the 17th floor in a handicapped room. Fully support handicapped rooms for handicapped people. Not for us. Bathroom fixtures are good for people that need lower accessible fixtures. We checked in early and asked for another room, but due to the furry convention, no dice. Cable, pixilation and more pixila... Read more
from San Jose, CA
Submitted on 13-07-2016
Hotel located in downtown. Not much going on at night around it - downtown is pretty empty after worove k days. Rooms are a bit tired but clean and comfortable. Shower is over tab. Bed is good. Breakfast is nothing to write home about, but they have omelette station which is good. Parking is available at $22 per day.
from Los Angeles, California
Submitted on 15-07-2016
Not sure if all rooms are the same, we got a "suite" which looked like a one bedroom apartment layout, without the kitchen. But DoubleTree had nicely renovated the facility with newer furniture and amenities. Huge living room space, however the bedroom was a bit smaller than I expected. You can tell it was previously an apartment building based on the room layout and how the bathroom sink was. Extremely nice staff and courteous, of course the warm cookies when check in. Spend lots of time showi... Read more
from omaha, United States
Submitted on 17-07-2016
good trip with family. Good location of the hotel. staff was very good and friendly. Rooms were clean and generally it was a good value. A little more expensive than what I normally pay but it was downtown in a large city so I should expect the amount.
from Austintown, Ohio
Submitted on 18-07-2016
Check-in was smooth. Valet isn't clearly labeled from the street, but we managed to figure out it was in the garage. Room was overpriced but the US Open was in town. The bed/mattress was awful. It literally had dips in it it was so used. The bathroom was the size of a closet, it wasn't clean ‚?? it smelled of urine ‚?? and a pedestal sink in a hotel is completely unpractical. There was no where to sit your stuff. I wouldn't stay here again. It was a disappointing Hilton stay. The only upside was... Read more
from McKinney, United States
Submitted on 18-07-2016
Overall, a good hotel with average to poor service. Rooms a bit tight and oddly configured. One of the smaller bathrooms I have been in. A number of poor service related items influenced my rating: -Meeting rooms and restaurant didn't have functioning air conditioning. Was over 80 degrees in restaurant-not a pleasant experience. -On my profile, I specify quiet rooms, particularly those away from elevators. I was originally booked directly across from the largest bank of elevator. No attenti... Read more
from Pennsylvania
Submitted on 20-07-2016
I was given a non smoking room that smelled like cigarette smoke. I called the front desk. They said someone would come to "check it out". No one ever came. I called a few hours later, the front desk had no idea what I was talking about. Once again, they said they would send someone. No one ever showed up. I mentioned it a third time and had the same result. Horrible customer service. This will be my first and last time staying at this property
Submitted on 21-07-2016
Very clean hotel, excellent front desk staff and shuttle service... but the hotel is old. Only real complaint, maid service was very late in the afternoon. The maid came in around 4:30 pm to clean the room.
from Washington, United States
Submitted on 22-07-2016
On the day that we arrived the room wasn't ready so we went to the Pirates' game. When we returned our promised room it wasn't ready. We were moved to another room that was dirty and hot. The living room table had not been wiped down and their was a beer cap by the couch.
Submitted on 24-07-2016
Facility needs a refresh. The parking garage is small and chaotic, the lobby is worn. I had a suite with a queen bed. The room, bathroom and couch area had not been updated in a long time. Odd room layout. Staff was nice and helpful. If being in a dated facility does not bother you, then this hotel would be fine.
from Mechanicsburg, Pennsylvania
Submitted on 25-07-2016
We like the Doubletree and have stayed many times. Parking is a bit of a pain because it is valet and will get backed up or the garage full. There is parking nearby and it is honestly less expensive. I'd recommend looking into it. We parked under the US Steel (now UPMC) building for $14/day/weekend rate. There area a number of new/other hotels in town but they fill up quickly on game day. This is a good option - a bit of a walk or go across the street for the underground.
from London, Canada
Submitted on 25-07-2016
Beautiful hotel for our 10 girls and their parents to stay in the heart of downtown Pittsburgh! A short walk to the convention centre made navigating without a vehicle so easy! Sightseeing was awesome and hotel was close to many amenities. Rooms were all suites and very spacious and comfortable! Highly recommend this place !!
from Wilmington, North Carolina
Submitted on 26-07-2016
I made the mistake of canceling a reservation at the Westin to stay here because of my loyalty to Hilton, really wish I hadn't done that. The hotel is not a convenient commute to the convention center, although upon booking they advised me they have a free shuttle. The shuttle operators were beyond rude, disrespectful and very unprofessional. In 3 days they didn't provide me a ride once, and even hung up on me. I tried to speak with the attendant at the front desk and they didn't seem to car... Read more
Submitted on 27-07-2016
We chose the Doubletree PIT Downtown, for our recent visit due to location. This hotel is directly across the street from the subway. We exclusively used the subway system to go to the incline, dinner and a baseball game. The hotel had nice clean rooms. We checked in at noon with no additional charge, and had a room overlooking a fountain and downtown buildings. The parking rate was the most reasonable within the downtown area.
from Pittsburgh, United States
Submitted on 27-07-2016
Good location, pricey parking cost. Older hotel renovated, large comfortable room. Subway across the street which took us to the game and the Casino, returned at 10:00 pm, subway very safe and clean, no cabs, no driving.
from Spriingfield, PA
Submitted on 28-07-2016
We had a quick stop in Pittsburgh and this was an excellent place to stay. The room was clean and the sheets were WONDERFUL. There is free transportation to anywhere in the city, We used it to get to and from the train station and to various places around the city. The drivers were always friendly. I would go back
from Morgantown
Submitted on 29-07-2016
This is my review of my stay last week in Pittsburgh, Pennsylvania it was slightly an above average stay. View and location was awesome and the service for the most part was good. The room could have been cleaned better, all in all, good stay.
from Boothwyn, Pennsylvania
Submitted on 31-07-2016
Convenient location. Nice indoor pool and workout facility that my sons enjoyed. Did not eat at restaurants because we were on a tight University of Pitt orientation schedule. The parking garage never made us wait long for our car. We are staying here again in August.
Submitted on 31-07-2016
My husband and I stayed here for a quick trip to Pittsburgh for a family reunion and some time away from work! We were so disappointed with the accommodations and condition of this hotel that we decided to ask for our money back after seeing our room. We had stayed at a less expensive hotel the night before and it was actually far nicer! The room was small and the bathroom even smaller. Nothing was new or upscale in any way. We went downstairs to check out and the manager kindly offered us an up... Read more
from Washington DC, District of Columbia
Submitted on 02-08-2016
I spent one night here in business and I found the hotel to be above average in staff friendliness and hospitality. Great location, comfortable room clearly an apartment conversion to hotel. Every single person on staff went above to meet my needs. Pros Location Nice rooms with decent beds Online check in and room selection they have some odd room layouts and types clearly as a result of conversion. Good internet Cookies Nice size covered pool on 3rd floor perfect temp Great pool towels and m... Read more
from Brussels, Belgium
Submitted on 03-08-2016
This was a stop for a few nights on a road trip going from Niagara to Indiana/Chicago. This hotel was a very wonderful experience. 2 seperate beds which were very big as well and very comfortable. Very clean room, clean bathroom. Friendly staff from check in to check out. Very good food in the hotel restaurant. Very spacious pool, partially indoors/outdoors. Small pooldeck but plenty of room to walk around or catch some sunlight. Absolutely recommend staying here!
Submitted on 03-08-2016
Everyone was so friendly and helpful. We came in they gave us cold water and cookies. The room was clean and nicely updated. We came in late, 10:30ish and they even recommended places that delivered so we could get dinner. The 7-Eleven connected to the hotel is a great perk too.
from Mssissauga
Submitted on 13-08-2016
Stayed here after a stay at another Hilton property in Cleveland and I guess the contrast was what I found disappointing. the shuttle at the Cleveland hotel (a lower end Hilton property) couldn't have been more accommodating, wherever and whenever you wanted to go they were more than happy to help. By comparison every time I asked about the shuttle at the Doubletree there was a excuse as to why it wasn't available, it actually seemed like it was a inconvenience when you asked. Never once was... Read more
from Streetsboro
Submitted on 14-08-2016
Very clean room and building. Nice big pool with a lot of big, fluffy towels. Wifi very spotty with only one spot in our room with enough signal to use it. Waited over an hour to have linen for sofa bed delivered. Water smells and tastes awful. No exhaust fan in the very small bathroom. Shuttle service was very good!
Submitted on 16-08-2016
I was here for a business trip in July with 2 others. Our rooms were close by. The hotel was very pretty and well kept. It was a good 20 mins walk to the Pirates Stadium and walking distance for food every where else. No taxi needed for us during this trip. I had a queen size bed, separate from the living space - that I did not mind. The service were really nice. Did not eat there , cannot write about that.
from Livingston, New Jersey
Submitted on 03-09-2016
The hotel was run down before we got here but after coming back from a lovely dinner, I shouldn't have to find ants in my bathroom. Very dilapidated with an unclean feeling. Shape it up, Hilton! This is no way to treat your loyal customers.
from Whitmore Lake, Michigan
Submitted on 04-09-2016
If you want a dirty room, disgusting bathroom and bugs biting you, for over 200 after parking, this is your place. Located downtown, you would expect some level of cleanliness...not here. Every floor smelled like body odor and Lysol. And not this is a tipping point, but there was not the complimentary cocktails and snacks. I wouldn't be so upset with the latter, but once you get bit by a bug, the least they can do is it you a beer. Side note: The girls were friendly at the front desk. ( I... Read more
from Williamsburg, Virginia
Submitted on 05-09-2016
Pros- Close proximity to downtown and Duquesne Univ. Cons - small awkwardly laid out room - old bathrooms - broken ice machines - $20/day parking fee - breakfast buffet - friendly service but lacking.
from Austin
Submitted on 07-09-2016
I love that I can walk to many places from this location; however, it is very tough to hail a cab or UBER from this spot. The room was CRAZY noisy this time, but completely remodeled. My wifi only worked in the living area, and not in my bedroom. The gym was very nice, but one treadmill's audio didn't work, and the other's TV didn't work. The bar area is nice, but the beers on tap were not very good. Lastly, there was NO mini-bar. I arrived and wanted a snack, and there was nothing! I wen... Read more
from Pittsburgh, United States
Submitted on 07-09-2016
Upon check in, I asked if an alternate accommodation was available as my husband has a power wheelchair and the room we originally booked was a bit tight. The desk associate, Tanya Richard, was extremely helpful in securing a suitable room for our two-night stay. She personally escorted us to several rooms to view until it was determined which layout would be most appropriate for our needs. She went above and beyond our expectations and made sure we were comfortable with the selection. The p... Read more
Submitted on 09-09-2016
Great staff from the parking valet(s) to the front desk! Answered all our questions for handling our dogs to going to the baseball game from the hotel by using the subway. Enjoyed the hospitality from the start with the fresh cookies and bottled water after a long road trip. Would definitely stay at this hotel again in downtown Pittsburgh where it is located in walking distance to the many places. Slept wonderfully sound in the beds that they have. Overall experience was great! Thank You D... Read more
from Brooklawn, New Jersey
Submitted on 11-09-2016
Professional and caring staff that makes your business event run as smoothly as possible. The entire hotel staff from time of check in to check out are professional and great to work with. The management of this property should be proud of how their staff interacts with guests. I'd recommend this hotel to anyone going to Pittsburgh for business or pleasure!
from missouri
Submitted on 12-09-2016
The hotel is in a perfect location for touring Pittsburgh. My husband and I are both in our 60's and walked most everywhere we went. We took the hotel shuttle one time to the inclines and David, the driver, was very personable and professional. The hotel is situated on the free subway line, so after the games at PNC park we took the subway one time. Ryan at the front desk checked us in promptly and answered all of our questions and provided many helpful suggestions during our four day stay. ... Read more
from Hamilton, United States
Submitted on 14-09-2016
Great location, love the free shuttle to area attractions, Starbucks coffee, very professional & accommodating staff. Comfortable bed and great linens. Only downer-I do not care for staff to take my keys and park car.
from Seattle, United States
Submitted on 17-09-2016
Great location; we were able to walk or drive a short distance to all the events and restaurants. The room was spacious and clean; the people friendly and helpful. The front desk staff were caring and supportive. A great experience.
from Buffalo, New York
Submitted on 18-09-2016
Very good trip would come back again, would recommend to others. Not sure what more to write very good drip nice room good location good parking and would recommend to others and would stay here again
Submitted on 21-09-2016
This hotel comes with large, comfortable rooms. It is convenient walking distance to Duquesne University, Point Park, all city attractions. Sits across the street from the Consol arena. The T is also across the street for a quick, free hop to Heinz Field and Rivers Casino.
from Vienna, United States
Submitted on 21-09-2016
Walk across the street from the Doubletree to the Consol Energy Center for your favorite concert. The staff will make you feel right to home and offer you warm chocolate chip cookies and bottles of cold water. It is the perfect place to meet your friends, go to a concert, have a wonderful meal in their restaurant, and be treated like royalty!
from Philadelphia, Pennsylvania
Submitted on 22-09-2016
Pittsburgh is a fantastic city with fantastic amenities. I have to believe it has better to offer than this hotel. Yuck. I don't ever stay in "Doubletrees" so I am not sure what level of service I should be expecting. Maybe not high-end but definitely better than what they gave. The valet is so bad it is almost comical. Three staff members literally ignored my car for 5 minutes on arrival. After more than enough time I had to get out of my car and walk up to someone. Then I had to carry m... Read more
from Toronto, Canada
Submitted on 22-09-2016
I stayed at the Double Tree on a weekend trip to Pitt with friends. The trip included a dinner at Grand Concourse and Football game at Heinz Field. The Doubke Tree was in a great spot, close to both places, and walking distance to shops and food. The in-hotel restaurant has a good weekend buffet that's reasonably priced and the attached 7-11 is great for drinks and snacks.
from New York City, New York
Submitted on 23-09-2016
Three simple words to describe this train wreck of a hotel. Good was terrible. Gives pittsburgh a bad name. The front desk staff was very nice and check out was easy. The elevators are also terrible. You will literally wait five minutes for an elevator to show up and then I will stop at every floor on the way down. I stayed on the 19th floor it took 20 minutes to get to the lobby. I really cannot say enough bad things about this hotel do not stay here
from Newburyport, Massachusetts
Submitted on 23-09-2016
I stayed here to attend a conference. Seemed to be a good location, staff was friendly, but the rooms are old, the shower didn't work (only stayed one night and had to run out in the AM so didn't have time to complain about it) and the fridge seemed to stop working, which was a challenge since I was traveling and needed to store milk for my child. Luckily I had a ziplock bag and ran to the ice machine and filled it with ice to put in the fridge to keep it cold. On that topic, the staff couldn... Read more
from Lyman, South Carolina
Submitted on 23-09-2016
Sleep comfort, and cleanliness of the room and hotel were well beyond expectation. The restaurant breakfast omelette was very delicious. When I asked for downtown walking directions the desk staff printed out directions and walked outside to point out landmarks to assist with directions.
from Almere
Submitted on 24-09-2016
Big rooms, free WiFi unless other DoubleTree hotels. Coffee making facilities, safe, valet parking. Nice price and good location. I can recommend this hotel. Next to entrance there is a 7/11 if You should need something.
from Atlanta, Georgia
Submitted on 25-09-2016
The hotel was good, shuttle service awesome, WiFi was average...overall...I would come stay again! I had one day housekeeping did not clean my room, but the others days were done to my satisfaction. The front desk staff was super nice. You can walk to many places, shuttle from the hotel, Uber, Lyft or catch a taxi!
Submitted on 26-09-2016
I attended an Steelers game and the location is awesome. Was really easy to go to the stadium on the subway and it was free. The service during the breakfast was slow. The bed was small. The room was nice and very clean.
from Boston, Massachusetts
Submitted on 28-09-2016
This oddly located midrange hotel in downtown Pittsburgh, defines dumpiness. While the staff was helpful and professional, the lobby was oddly uninviting, the hallways filled with the stagnant smell of mildew. All of this was a lead up to the oddly configured, and faintly penal rooms. The furnishings were OK, but the bathroom was worn: metal doorframe rusting, tiles pulling out from the walls. The carpet seemed yucky, the phone was dirty, and the buttons malfunctioned. This hotel looks like the... Read more
from Charlotte, United States
Submitted on 29-09-2016
Pro: As a HH member I was upgraded to a suite, which was really nice. I was within walking distance to what I needed. The hotel has a restaurant - the room service is convenient. Con: The internet connectivity on high floors is lousy at best to non-existent. If you are going to stay, make sure you are on a low floor. You will not get any support on the upper levels if you have a poor connection. This was also a really expensive place to stay, prepare for the $22/day parking charge. You're safer... Read more
from Toronto
Submitted on 04-10-2016
We stayed for 2 nights from a Saturday to a Monday. We had a 2 bedroom and 2 bathroom suite. It was very spacious for 3 people. Decor was just ok and mostly plain and sparse. The cost was $327 usd per night plus taxes plus parking. I was somewhat disappointed in the quality of the breakfast and the fact that room service ended at 11:00. I liked the shuttle and found it helpful for getting to restaurants but the T was the best to get to Heinz field. Overall it was a nice hotel but I would ... Read more
from Hradec Kralove Region, Czech Republic
Submitted on 04-10-2016
I spent there more that 2 weeks. Hotel staff was ok and helpful. Location was for me perfect, I worked across the street. There is a subway statition next to the hotel and a hockey arena behind hotel. Room was decent and clean but we were on 5th floor and behind our windows all day buzz the air conditioning for the pool and cofference rooms - really noisy and annoying. The pool is amazing but without a room for changing clothes. It is downtown, but still little bit expensive
Submitted on 05-10-2016
Stayed here for 2 nights on a weekend with my son to explore colleges and go to Steelers game. Hilton Honors member. For the price was expecting a lot more. We had Queen bed -suite. Positives: Only Location. Downtown. Close to subway for north and south locations. Walking distance to stadiums and restaurants downtown. Colleges in area. Negatives: price. Extremely overpriced. Almost Fairmont hotel prices. Hotel was converted to a doubletree. Older hotel. Checked in on phone selected room but... Read more
from whitehall, United States
Submitted on 07-10-2016
I am always made to feel like I am as close to home as possible when I stay at the DoubleTree in Green Tree. Great staff and very accommodating. My business travels are often rather stressful and knowing that I am going to be able to relax when I get back to my room is a huge uplift in my day. I can honestly say that I never had a negative experience at any DoubleTree, but this one holds a special place in my itinerary...
from Orlando, Florida
Submitted on 08-10-2016
Attended a wedding at this hotel. Wedding facilities and food were great. Accessibility to the dining area for wheelchair-bound family members was very helpful. Accommodations were clean and comfortable.
from Duluth, Georgia
Submitted on 11-10-2016
I stayed on the 11th floor and at times it seemed as if the outside noise was right in my room. The indoor noise wasn't great either as I could hear the TV across the hall over mine. Paper thin walls to say the least. Shower did not work correctly and no vent fan in the bathroom. Valet parking, on site Grille, 7-11 attached to the hotel, shuttle and great downtown location were the good parts. I understand there will be noise in a downtown area but this was way too much for my sleeping needs.
from Pittsburgh, Pennsylvania
Submitted on 11-10-2016
Came to Pittsburgh for a friend's wedding. The front desk staff are amazing. Took a few days to meet one of their new managers, but everything went amazingly well! The food in the Bigelow Grille is amazing! There were other wedding guests and Steelers fans, and even though I had a connecting room, no noise bothered me. Would DEFINITELY recommend!
from Greensburg
Submitted on 11-10-2016
Would not recommend. $20 charge to park even though you are a guest. Dont even offer complimentary coffee in the morning. Rooms are relatively clean and ability to control temperature in the room is nearly impossible. Staff really addresses none of these issues.
from Boston, Massachusetts
Submitted on 12-10-2016
Check in was a breeze the staff extraordinarily friendly courteous and nice- centrally locates within walking distance of so many attractions and the "T" was right across the street and it was free for the weekend.
from Neshanic Station,NJ
Submitted on 13-10-2016
Stayed for 3 days for good value versus location near the convention center. There is parking in the building yet be prepared for expensive valet parking. The valet parking service is good. Even on 11 th floor the rooms are noisy with street traffic; al windows were closed. The room with a semi contemporary fresh appearance, was clean and accessories were functional. The staff is friendly and courteous. The bathroom is very cramped and the layout with an adjacent, almost empty nook is bizarre.
Submitted on 17-10-2016
The staff at this property made me feel like a valued guest! It began with the early check-in accommodation and only continued to be a great experience through my stay. They made everything right! I ordered an egg white omelet for breakfast and it was amazing. This was the best solo weekend getaway at a great hotel. Great job for meeting the Hilton Standard!
from Pennsylvania
Submitted on 19-10-2016
My spouse and I stayed at the Doubletree by Hilton Hotel & Suites Pittsburgh Downtown for one night in early October 2016 on the evening of a college football game. It was also the night prior to a Steelers game and the day of a Penguins game, so it was busy in the city,. We stayed at the Doubletree twice previously in 2013 and 2012 (see our review from September 2012 titled ‚??Fine Choice in Downtown Pittsburgh‚??). We reserved our room online using the Hilton website. Hilton sent us an email t... Read more
from Hayward, California
Submitted on 19-10-2016
This is the second stay and review. I returned to the "dahntahn" DoubleTree for a number of reasons. First is location. It's conveniently located to the PPG Paints Arena, the Strip District, Market Square, Benedum Center, and many museums (Andy Warhol, Bicycles and the Carnegie Science Center) in the downtown and North Shore area. Lots of places to eat close by too. Second is the service. Everyone is so helpful from the front desk all the way down to onsite restaurant and valet attendants. And t... Read more
from Atlanta, Georgia
Submitted on 22-10-2016
Good location but renovations in progress. Rooms are spacious though not updated all the way. Meeting space is fine but could use a confined business center space. Parking is valet only. Restaurant on site is good.
from Pittsburgh, Pennsylvania
Submitted on 23-10-2016
Poor service, room door was broken, no hot water, front desk manager was an idiot, not a good stay at all. I would not recommend this hotel or stay here by choice again. For the price there are better hotels downtown.
Submitted on 24-10-2016
My husband and I booked the DoubleTree for our 8th anniversary. It is a very nice hotel. Our first interaction with the front desk wasn't the best. Upon check in I stated that it was our Anniversary and asked if the could do something for us, which every other nice hotel does. The manager said awwww sorry no we can't. The front desk just seemed to not be very friendly towards us at all during checking in. The manager the next day sent us up a wine and cheese platter and breakfast coupons the nex... Read more
from Pittsburgh, United States
Submitted on 24-10-2016
We waited an hour and a half to be parked in the hotel garage. This was unacceptable and hotel staff did not seem to care. We also had a suite and the bathroom was very small. They should assume with a suite there is a sizable group and the bathroom did not have the space necessary to accommodate. While a busy hotel in the city, they should be equipped to handle large volume and a family atmosphere for those who travel.
from Georgia
Submitted on 25-10-2016
The customer service, location, amenities, bed, Hotel employees-especially the front desk and the Bigalow Dinning Room and waitress and bar-were exceptionally polite, knowledgeable, quick-customer-oriented service and always professional-supreme!
from Lowell, Massachusetts
Submitted on 28-10-2016
Good sized rooms and a great location. The amenities were good, and the restaurant isn't half bad. There were good views of the city from the higher floors, but the location really made it easy to walk the city and see most of it without a cab.
from Virginia Beach, Virginia
Submitted on 29-10-2016
This Doubletree is right in the heart of dahn-tahn and allows walking to many restaurants and sports venues. Parking is valet and cost you about $20.00/day at this writing and the valets are very efficient at getting your vehicle down but call ahead for your vehicle. As for the property, the lobby is fresh and appealing but the common floor area and rooms were less than nice. For such a pricy property, you would expect modern, fresh, and clean rooms. What I found when I hit the Hilton Honors ... Read more
from Albuquerque, New Mexico
Submitted on 29-10-2016
Clean, comfortable rooms; good public transit access to PIT airport - the public bus airport express bus routes works good; the morning breakfast buffet appeared to be good for the cost from what I noticed/learned of others availing themselves of it, although my schedule didn't allow opportunity to try it myself. I stayed based on a group rate for business association meeting, so substantially discounted from regular rate.
from Agawam, Massachusetts
Submitted on 30-10-2016
The only detractor from my stay was the other guests on the floor- I will definitely ask for the HHonors floor next time. Despite the other guests, my stay was exactly what I would want from a stay in downtown Pittsburgh-great staff, easy access to downtown locations and excellent rooms/service
Submitted on 02-11-2016
We chose this hotel for its downtown location. It is really walkable everywhere but is not in the midst of shopping, restaurants, etc. The staff was helpful and friendly. We had a toilet that kept running and reported it, but it was never repaired. For the price of the room, I would look around for a better overall experience in the future.
Submitted on 02-11-2016
This hotel is conveniently located in the heart of downtown Pittsburgh and relatively close to everything including thruway access. It is a great place to stay for business as they have a lot of services you may need including an onsite restaurant, business center, dry cleaners and a little 7-11 for sundry items.
from New York, United States
Submitted on 05-11-2016
Friendly staff, pretty good breakfast and great location. The rooms are interestingly shaped. It would be good if there were a mini-fridge in each room but there's ice down the hall. The internet is fine, though not super fast by any means. But all in all it's a very good hotel for a good price in a great location.
from Elizabethtown, Pennsylvania
Submitted on 07-11-2016
Tremendous food tremendous service tremendous location. From moment I checked in until the moment I left everything was perfect. if you're coming to Pittsburgh there is no other place you should stay than Doubletree.
from United States
Submitted on 07-11-2016
Nice Hotel, friendly staff and convenient location. The staff went out of their way to offer a shuttle. When we decided to do transit instead that gave us specific instructions and directions. We were there for to go to a concert at Stage AE.
Submitted on 09-11-2016
The staff was very friendly and helpful, however although we had a suite the bathrooms are extremely small. It felt like a European bathroom. The hotel is well located, however it is definitely time for a remodel. The room was old and tired.
from Mattpoisett, MA
Submitted on 09-11-2016
In Pittsburgh for a couple days of meetings, and the DoubleTree downtown location was great for our group. It's about a half hour Uber ride from the airport, $34. The check in staff were friendly and efficient, with extra folks stepping in to help with check-in when they saw a couple folks in line. Had drinks at the lobby bar, (good IPA selections if you like your hops.) Room is comfortable, with a nice king bed, and a large desk. Plugs on every table, and desk, nice for charging, laptop, etc... Read more
from Pittsburgh, Pennsylvania
Submitted on 15-11-2016
Booked a romance package which had breakfast and wine included in the package. Wine was supposed to be there when we arrived, it was not. A phone call down to the desk assured me it was on its way. An hour later when the phone wouldn't connect to customer service anymore I visited the lobby to find out why we didn't have it. Person at the desk spoke to a manager that went to the restaurant and I was sent back to my room. After a further 30 minute wait a knock came on the door. They sent up w... Read more
from Toronto, Canada
Submitted on 15-11-2016
As above, brought the family to see a hockey game and spend the weekend in town. Easy to get around and walkable to market square for good eats. Arena is a four minute walk away. Parking entrance was jammed waiting for a valet (not cheap) but when we needed the car it was pulled up in a jiffy. Next time I'd try the lot directly across the street. Rooms were ok. Not bad, but not Hilton Great. Building seems like a converted apartment building ... which is fine ... but for the money... Read more
from Sewickley
Submitted on 15-11-2016
I was very disappointed that in such a higher end hotel I was forced to take a cold shower. The check out woman was not very apologetic and didn't seem to have much concern with my frustrations. I was disappointed.
from Charleston
Submitted on 16-11-2016
Hotel was comfortable and within easy walk to the football stadium. It was about ten blocks walking or an easy uber ride to the stadium. I would stay at this location again if returning to the sports area. Go Steelers!
from League City, United States
Submitted on 16-11-2016
Poorly constructed building. Low Quality. Bad Experience. Walls are paper thin. You can hear normal level conversations....among other things. Doors closing in the hallway are so loud it wakes you up.
from Albuquerque, United States
Submitted on 20-11-2016
We stayed at this hotel so we could see a football game and experience Pittsburgh. Hotel garage was great, rooms were clean, bed was uncomfortable and for what we paid it was a disappointment but I guess they charge more when game are in town.
from Pittsburgh, United States
Submitted on 21-11-2016
Excellent service, beautiful and spacious rooms, professional and helpful staff. Nice restaurant onsite and others in close proximity. Friendly convenience store attached to hotel. The location is in a convenient area of downtown. Walk to everything!
from Montclair, New Jersey
Submitted on 21-11-2016
Stayed at this hotel as part of a wedding block of rooms. Lobby is gorgeous. Rooms need to be refurbished Rates for the block were only honored for one night, not the 2 we had to stay. Bad corporate policy!
from Seattle, Washington
Submitted on 22-11-2016
All the staff are great, but they're working with a product that needs some attention. Some rooms are great - like the one I stayed in 5 years ago. However my room this time had new furniture and amenities, but incredibly old floorplan, vanity, shower, and bathroom. They may have updated some parts of it along the way, but no one ever thought to replace the outlet or switch covers - they're currently covered in multiple years of grossness.
Submitted on 23-11-2016
My brother and I stayed in this hotel from November 10-14 for the Steelers game. Nice location in downtown Pittsburgh. Pretty much walking distance to anywhere u want to go and if u want to take an Uber it's really cheap. There's a free train right across the street that can take u right outside Heinz field and you can take it back to the hotel. The front desk people and house keeping were amazing every night we would get the warm cookies and water. Front desk was very outgoing and helpful. I ca... Read more
from Massillon, Ohio
Submitted on 05-12-2016
Styed here overnight for a seminar. Easy check in and check out. Room was clean restaurant was nice and lobby was nice. Check In/Out staff were freindly. I would stay here again. The seminar room needs to be updated but that is my only minor complaint.