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The Windsor Suites

Philadelphia, PA, US (PHL)

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Based on 1171 reviews
Philadelphia is known for its arts and culture. The cheesesteak and soft pretzel are symbolic of Philadelphia cuisine, which is shaped by the city`s e
Room & Rates
One Bedroom Suite - King Bed - Includes FREE Wi-Fi  - The Windsor Suites - 1

One Bedroom Suite - King Bed - Includes FREE Wi-Fi

The exquisite One Bedroom Suite - King Bed has two rooms with approximately 900 sq ft of space. The private bedroom has a plush king size bed with luxurious bedding.  It has a fully equipped kitchen with refrigerator, stove with oven, microwave, cookware and dinnerware and a dining space for four.  Your suite will even have blackout drapes to make sure you can sleep all day if you like; over-sized desk with lamp, flat screen television with premium channels, marble bathroom, hair dryer, electronic laptop size safe, balcony overlooking Ben Franklin Park, iron and ironing board.
The Windsor Suites Guest Perks:
  • Dry Cleaning / Laundry Service
  • Arcade / Game Room
  • Extra Towels / Bedding
  • Rollaway Beds Available ($)
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Studio Suite - One Queen Bed - Includes FREE Wi-Fi - The Windsor Suites - 2

Studio Suite - One Queen Bed - Includes FREE Wi-Fi

The eloquently furnished Studio Suite - One Queen Bed has one plush queen size bed with a pillow top mattress and luxurious bedding in approximately 500 sq ft of space. It also has a fully equipped kitchen with refrigerator, stove with oven, microwave, cookware and dinnerware and dining space for two. Your suite will even have blackout drapes to make sure you sleep as long as you would like; over-sized desk with lamp, flat screen television with premium channels, marble bathroom, hair dryer, electronic laptop size safe, iron and ironing board.
The Windsor Suites Guest Perks:
  • Dry Cleaning / Laundry Service
  • Arcade / Game Room
  • Extra Towels / Bedding
  • Rollaway Beds Available ($)
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Studio Suite - Two Double Beds - Includes FREE Wi-Fi  - The Windsor Suites - 3

Studio Suite - Two Double Beds - Includes FREE Wi-Fi

The eloquently furnished Studio Suite - Two Double Beds has two plush double size beds with a pillow top mattress and luxurious bedding in approximately 500 sq ft of space. It also has a fully equipped kitchen with refrigerator, stove with oven, microwave, cookware and dinnerware and dining space for two. Your suite will even have blackout drapes to make sure you sleep as long as you would like; over-sized desk with lamp, flat screen television with premium channels, marble bathroom, hair dryer, electronic laptop size safe, iron and ironing board.
The Windsor Suites Guest Perks:
  • Dry Cleaning / Laundry Service
  • Arcade / Game Room
  • Extra Towels / Bedding
  • Rollaway Beds Available ($)
Hide room details
The Windsor Suites
1700 Ben Franklin Parkway, Philadelphia, PA US 19103


  • COMPLIMENTARY 24-Hour Business Center

Enjoy superior services and amenities at The Windsor Suites, with full kitchens in every suite. You will appreciate access to a rooftop pool claiming magnificent skyline views and a 24-hour fitness facility. Take advantage of valet parking, same day laundry services, small meeting rooms, limo/town car service, and business services. Free wireless Internet access is attainable in public areas and the apartment has a computer station. This Philadelphia property has 176 square meters of event space. Concierge services and tour/ticket assistance are available. Guest parking is available for a surcharge. Additional property amenities include an arcade/game room and a multilingual staff. This is a smoke-free property.


  • Meeting Facilities
  • Guest Amenities Center
  • Seasonal Rooftop Pool
  • Fitness Facility
  • ADA Accessible Rooms

Air-conditioned guestrooms at The Windsor Suites include laptop-compatible safes and coffee/tea makers. Beds come with pillowtop mattresses. Kitchens contain stovetops, microwaves, refrigerators, and dishwashers. Bathrooms bring attention to shower/tub combinations, makeup/shaving mirrors, and hair dryers. Wireless Internet access is free. Besides desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. 32-inch LCD televisions have premium cable channels. Also included are blackout drapes/curtains and irons/ironing boards. Guests may request extra towels/bedding and wake-up calls. Housekeeping is available daily. Guestrooms are all non-smoking.

Whether your taste is fine dining or you just want some casual comfort food, Philadelphia restaurants have something for everyone. The Windsor Suites hotel offers two great on-site restaurants, Con Murphy`s Irish Pub and Asia on the Parkway. Cozy and welcoming, Con Murphy`s Irish Pub is the perfect spot to sit down for a delicious dinner or to relax over a drink at the bar. Guests are able to enjoy a full breakfast menu including omelets, pancakes, and even a traditional Irish breakfast, a wide selection of sandwiches and salads for lunch, and for dinner, you can choose from Guinness beef stew, shepherd`s pie, or grilled New York strip steak. You may have a taste for an Asian cuisine for lunch or dinner. Asia on the Parkway has traditional Chinese cuisine but also features influences from Thailand, Singapore, and Vietnam. You will never go hungry while you stay at The Windsor Suites.


  • Philadelphia Museum of Art - This museum has perhaps the most dramatic location of any in the world being situated on a hill at the end of the Benjamin Franklin Parkway overlooking the Schuylkill.
  • Citizens Bank Park - "The Bank" is a super place, all seats have great views along with the Phila skyline which is spectacular.
  • Morris Arboretum - The Morris Arboretum is a wonderful place to visit for those who love trees, plants, beautiful landscapes and interesting sculpture. 
  • Independence Hall - Both the Declaration of Independence and the U.S. Constitution were signed in this historic building.
  • Eastern State Penitentiary -  Eastern State Penitentiary Historic Site was once the most famous and expensive prison in the world, but stands today in ruin, a haunting world of crumbling cellblocks and empty guard towers.

  • 24-Hour Front Desk
  • ATM Machine
  • Art Gallery Within One Mile
  • Attraction Tickets Available (+)
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service (nearby) (+)
  • Elevator / Lift
  • Event Catering (+)
  • Express Check-Out
  • Fitness Facility
  • Free Morning Paper
  • Free Wi-Fi
  • Game Room (+)
  • Interior Corridors
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Museums Nearby
  • Non-Smoking Property
  • On-Site Check In
  • Outdoor Pool
  • Parking (Fee)
  • Porter / Bellhop
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Secured Parking
  • Security Guard
  • Swimming Pool
  • Town Car Services (+)
  • Valet Parking (+)
  • Wake-Up Service
  • Wired Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1171 reviews
Submitted on 18-05-2016
There is construction outside the hotel right now, which might be an issue if you wanted to sleep in. Love Park down the block is also under construction, which has displaced a number of homeless people, some of whom are sleeping outside the building next door. Other than that, the location is terrific -- it's near various types of public transport. Cabs and tour buses also come by the hotel very often, but you can walk to many locations, like Rittenhouse Square and Reading Terminal Market. The ... Read more
Submitted on 21-05-2016
Loved the idea the kitchen and separate bedroom. Walk in closets is a super plus. Service and staff were excellent. The only problem I encountered was that the pullout bed in the living room got stuck after being pulled out and I had to call for help to return to couch position. So my daughter just slept on the couch without pulling it out. All staff were extremely courteous and helpful. Would return again.
from Washington DC, District of Columbia
Submitted on 21-05-2016
Love the hotel. Great service at check-in and departure. Hotel lobby was chic, loved the stairwell. Room service was fast and delicious. Room was clean, spacious and work efficient. Great location. Thank you Yao!
from Naperville, Illinois
Submitted on 21-05-2016
Stayed here last week during my work trip to Philadelphia. The lobby is nice and clean, but the front desk seems to be using some old technology for check-in. Got to my room which was huge with a king bed in the bedroom and another entire room with a couch, chair, dining table, and full mini kitchen. Not sure if this hotel is used for long term stays, but it would appear that way. 3 Giant walk-in closets? However, the bathroom was quite small. The bathroom is where the housekeeping issues were. ... Read more
Submitted on 23-05-2016
Being from philly, my friends and I have never really stayed in a hotel before. We chose the winter season to have a quick college reunion in the city and chose the Windsor! Jared gave us an awesome upgrade and we had a great time in the city! Location is stellar as it is blocks away from love park, city hall, The Art Museum off of BenFranklin Parkway! Suburban station is literally very easy to access and the closest subway stop. Great to have stayed at the Windsor while visiting my hometown! Th... Read more
from Oakland, California
Submitted on 27-05-2016
I would recommend this hotel for anyone visiting Philadelphia. The location is walking distance to museums, restaurants and historical sights. There were three of us, so we upgraded to a suite and the room was spacious and had everything we needed.
from Baltimore
Submitted on 29-05-2016
My daughter's wedding was in Philadelphia and family and friends from across the country stayed here. We loved the large, clean well maintained rooms and the hotel itself is well located near historic sights, restaurants, and museums. Parking is expensive but that's often the case in cities. Staff were extremely accommodating and helpful.
from Lansdale, Pennsylvania
Submitted on 06-06-2016
I spent the weekend at The Windsor Suites as part of a staycation in Philly for my 30th birthday. The staff is amazing. They went above and beyond to be accommodating. They even sent up a cupcake and a handwritten note to wish me a happy birthday. The suite was roomy and so comfortable we were sad to leave. I would highly recommend the Windsor Suites to anyone looking for a comfortable, convenient stay in Philadelphia!
from Indiana, Pennsylvania
Submitted on 20-06-2016
The hotel was very clean, and the staff was excellent - always willing to help with whatever we needed. We stayed during a college visit with Penn, and took advantage of the Windsor / Penn relationship. I can't say enough positive things about the hotel and staff. The balcony was a bonus! I will definitely stay at this location in the future.
from Washington DC, District of Columbia
Submitted on 20-06-2016
The hotel was very nice with great rooms that were spacious and comfortable. The customer service provided by Traci at the front desk was welcoming and she was very informative about getting around in the area. She was also a delight to chat with. When we identified two things missing in the room she took care of the inconvenience. Would definitely stay at this hotel again. Our room was very quiet and did not hear any noises from the hallway or outside when the sliding doors were closed.
from Washington DC, District of Columbia
Submitted on 20-06-2016
This hotel is fantastic - it truly lives up to the reviews here. The staff - especially Brian - was really amazing and made us feel completely welcome. The location can't be beat. The rooms were great. We traveled with our 3 year old son and it was awesome to have space for him to spread out and play, and to give us a place to hang out after he went to bed. Having the full kitchen (and it truly was full - dishwasher, stove, fridge, etc.) was surprisingly convenient, especially traveling with a l... Read more
Submitted on 21-06-2016
We arrived at hotel at 10am but were quickly greeted and given a room. the staff at desk were so friendly and accommodating ( this service continued through checkout) restaurants were great, location was prime... Rooftop pool in the middle of the city afforded spectacular sights.. First time ever at a Windsor suites but certainly not the last! Thanks especially to Jocelyn
from New York
Submitted on 21-06-2016
Best hotel I have ever stayed in. Great staff. They make you feel that they really care, and they do. From top to bottom this staff is a class act. Rooms clean & comfortable. Restaurants food & service excellent. If you need to stay in center city, this is the only place.
from Boynton Beach, Florida, United States
Submitted on 27-06-2016
The hotel was a great place to stay when visiting the Philadelphia area. It wasn't too far from the convention center, but you do have to walk several blocks. The front entry is under construction, but the place and people are very nice.
from Ras Al Khaimah, United Arab Emirates
Submitted on 30-06-2016
My wife and I stayed here on a stop over weekend travelling between New York and Washington. The location of the Hotel is right on Benjamin Franklin Avenue 5 mins walk from City Hall. Check-in was swift and we were in our one bedroom apartment in minutes. The room is huge with a lounge, kitchen, bedroom, bathroom and 2 walk in closets. There is a huge TV on the wall in the lounge also in in the bedroom which had 2 Queen sized beds. The bathroom is small but has all facilities one would expect. T... Read more
from Houston, Texas
Submitted on 01-07-2016
I booked the Windsor Suites as I all other hotels were booked for the week. I was really surprised at the quality of this hotel. This was also less than a block from the office. The front desk agents were very nice and helpful. The room was incredibly spacious and clean. I had low expectation of the place so was pleasantly surprised. I do like my hotel rooms extremely cold and this room did not get as cold as I would like. It did have a kitchenette with a fridge, stove, microwave, Keurig ... Read more
from Philadelphia, Pennsylvania
Submitted on 02-07-2016
The front desk staff and door greeters are amazing! From the time we walked in to check in until check out, the staff were very friendly and accommodating. I felt like I belonged there! I've stayed at many a hotel and have never experienced this level of authentic service. Our room was nice, a little updating couldn't hurt. Carpet, furniture but having a separate private bedroom away from 5 teenage boys was like being on a private island! The view from the balcony overlooking the city-breathtaki... Read more
Submitted on 03-07-2016
We stayed for just one night and this hotel was one of the better places we've stayed in. This one will be at the top of our list the next time we visit Philadelphia. First, service is attentive. What few needs we had were quickly met without any fuss. Second, the rooms our simply huge....and we had one of the smaller rooms. Walk-in closet, kitchen (it had a dishwasher, for crying out loud) and we still had plenty of room to move around. Amenities are very nice, even though you can tell it... Read more
from Toronto, Canada
Submitted on 03-07-2016
This hotel is centrally located in the Museums district, yet walking distance to the major tourist areas. The room was the large and the kitchen was super well stocked. The staff were very attentive, providing perfect service during out stay. I would definitely stay here again!
from London, United Kingdom
Submitted on 05-07-2016
We spent two nights here, booked via TA, and glad we did as this hotel is excellent. Well placed near loads of Philly attractions with the most helpful staff you could imagine. There's a rooftop pool so pack your swimming costume.
from Philadelphia, Pennsylvania
Submitted on 05-07-2016
The bed was comfortable. The view was decent. The bathroom was broken and we had to call in a technician. And the second thing is partially my fault. I tried to check in a couple hours earlier and they wouldn't let me. I came an hour away and I had to have my luggage with me at the restaurant until they let me check in. Otherwise it was a good experience.
from Washington DC, District of Columbia
Submitted on 05-07-2016
I absolutely love, love, love this hotel. Did I mention that I love this hotel??? The location is perfect and is within walking distance to many attractions, resturants and shops. The hotel was very clean, the room was spacious with a very comfortable bed and the staff was very accommodating, especially Bryan. He was very helpful with recommending places to visit and provided directions. Oh, and there's a nice rooftop pool, a little small but the view is nice. My only disappointment was the pub... Read more
Submitted on 06-07-2016
From the moment we walked into the hotel till the time we left everything was simply perfect. The staff was AMAZING, the room was HUGE, the pool was BEAUTIFUL and the VIEWS....oh the VIEWS. I'll NEVER stay and another hotel in Philly. I found my home.
from Sutton Coldfield, United Kingdom
Submitted on 08-07-2016
We stayed for 4 nights as part of a 2 week trip to the USA.The staff on reception were very friendly and helpful , and our room was spacious and comfortable, with good wifi. The location was great, being close to the city centre and attractions and within easy walking distance of the City Hall subway. The Irish pub next door was busy when we visited, I can recommend the Philly Cheesesteaks !
from Denmark
Submitted on 09-07-2016
This is an absolutely excellent hotel. The suites are large, clean and well equipped, the views are great, and the facilities at the hotel are perfect. The suites come with full kitchen, fridge (with freezer), microwave, coffeemaker, and pretty much anything you need, so it´s a perfect hotel if you like to have all the options you have at home. There is a nice rooftop pool, and restaurants, bars and more in the same building. The location is perfect for exploring center city, and it´s very clo... Read more
from Baltimore, Maryland
Submitted on 11-07-2016
We stayed in a one bedroom suite. It was quite large and very comfortable for travel with a 2.5 year old. Our daughter slept in a crib in a walk-in closet. She slept great the entire trip! The full kitchen was nice for breakfasts and quick lunches. The bed was really comfortable. The living area was big and looked just as the pictures showed it. It had a porch with a great view of the area around Drexel and the Library. Roof top pool was very cool and our daughter loved it.
from Shoreline
Submitted on 12-07-2016
Yes, we are dummies/hicks who should have known better. But when you add 1/4 the price of the room for someone to move your car a couple floors up( there is no where to park on street), it needs to be made clearer for the consumer, on the bill, in hotel emails and on tripadvisor. This was the end of our 2-week trip, and every other place we stopped had free parking ( if you were staying there), valet or no. Yes, I know 'everybody' in the big cities does this now, still doesn't make it right. R... Read more
from Norfolk, Massachusetts
Submitted on 13-07-2016
We stayed there over July 4th in a king studio with a balcony overlooking the museum area. Room was large enough for a crib, a rollaway bed and the king bed. Location is excellent, rooms were clean but the best part was the staff. Extremely friendly, helpful and remembered your name. Would definitely come back. We got the breakfast/museum/parking package and the breakfast at the Irish pub was great. Good selection and great hours. Can't say enough good things. They do things right.
Submitted on 13-07-2016
We were very pleased with this hotel. The rooms are great with walk-in closet, kitchen with a refrigerator, gas powered stove, microwave. It is centrally located with a 5-7 minute from Pennsylvania Convention Center. Even at night I didn't feel unsafe walking in the area. Would definitely go back here.
from Haifa, Israel
Submitted on 15-07-2016
My wife and I enjoyed very much 3 vacation nights in this great hotel. The hotel is situated in the city center next to a lot of attractions in a walking distance. The staff is very nice and friendly and gives us wonderful time during our stay. The room/Suite was big, clean and equipped with all the necessary equipment to have relax and comfort vacation - Fully recommended!!!
from Amsterdam
Submitted on 16-07-2016
I booked this hotel totally based on the tripadvisor rating. I am a starwoord gold member, but couldn't find a reasonably priced starwood hotel with good ratings. The Hotel was great and exceeded all my expectations. The rooms are spacious and have a kitchen which is great. Location is walking distance to all the hot spots in the city. The design is quite standard, but good enough, but the important things like beds and ventilation are great. Would stay there again anytime.
Submitted on 22-07-2016
Big city hotels with spacious rooms are not a thing of the past. Just visited Philly with my husband to attend an international convention. What a pleasant surprise to find a large room with a balcony, large closets and city views plus a full kitchen that while not totally updated is more than adequate; centrally located near interesting landmarks all within walking distance. Friendly staff, reasonable rates and a small fitness center makes for a very nice experience. Things to improve upon: ... Read more
from Ogdensburg, New Jersey
Submitted on 23-07-2016
My fiancé and I have been going to philly every few months for the past 3 years. We have always stayed at the double tree by Hilton in the past. This time we stayed at the Windsor suites because our friends were staying there and they wanted to take advantage of the rooftop pool on this 99 degree weekend. From the moment we pulled in for valet parking, inside the beautiful lobby, and checked in at the desk we were in love! The lady at the desk (Zarena) was OUT OF THIS WORLD customer service... Read more
Submitted on 28-07-2016
For the first time being in Philly this was a perfect place to stay. It's in the middle of town and you can walk from there to anywhere else. We only stayed overnight but the room was very nice. I liked how it had a mini kitchen but we didn't get to use it. The complimentary K-cup coffee was nice to have before check out. Also, the rooftop pool was smaller than I excepted but still a good time.... Until we got fight in a thunderstorm up there. The views from up there were great and I'd definitel... Read more
from Casares, Spain
Submitted on 02-08-2016
We are actually staying in this hotel. Our room had nothing to do with the pictures provided by the hotel itself. The beds are old an uncomfortable. Everything is extraordinarily dirty. Single glas windows makes the night together with the poor air-conditioning a horrible experience. We complained several times asking for a newer room and even willing to pay a higher price... They answered that the hotel was renovated 2 years ago and that rooms are all the same... We are all looking forward... Read more
Submitted on 02-08-2016
The Windsor has been our favorite hotel in Philadelphia for years now. We stay here every time we visit Philadelphia. I doubt there are many hotels that have such large, spacious rooms. The staff at the Windsor is always friendly and attentive. As far as location goes, you won't find a better hotel that offers easy access to the Parkway museums, restaurants, Pennsylvania Suburban (train) Station, Rittenhouse Square, Center City. Given the size of the rooms, this is a great hotel for family with... Read more
from New Jersey
Submitted on 03-08-2016
We were taking a tour of UPenn and decided to do an overnight in Philly. I picked this hotel based on reviews and price - it was a great choice. The room was lovely - and huge. Truly - two huge closets, a little kitchen - just so much space, which I love in a hotel room. I hate feeling cramped. The hotel itself is fine - not a huge sprawling resort, but a very nice, modern, city hotel. If I had one complaint it would be about the balcony/view - I paid a little extra for a balcony because I... Read more
Submitted on 06-08-2016
Excellent hotel with recently upgraded rooms overall best customer service was from Britany at the front desk. A++ Britney at the front desk should be recognized for great customer service and how friendly she has to all the guests and accommodating them
from wash,DC
Submitted on 07-08-2016
Hmm, did I stay at the same hotel that got these great reviews. I hate to write critical reviews, but our experience was not great. Yes, everyone was nice and yes, its a great location, but the bathroom was awful. The floor tile grout was just disgusting. They really need to scrub that floor. The vanity was really banged up and needed replacement and the icing on the cake- we asked for an extra bath towel and they very promptly brought us a nicely folded towel which when we unfolded it to show... Read more
from Acworth, Georgia
Submitted on 08-08-2016
I loved my stay at Windsor Suites. I stayed at Sheraton just a block or two away a few weeks ago and this hotel far surpassed that visit. The bed was extremely comfortable. My room was a studio suite with 2 closets a kitchen with full fridge, microwave, stove, Keurig coffee maker, separate dining table and area, toiletries in the bath, iron, hairdryer and free Wi-Fi. The room was large, quiet, and very clean. The check-in process was quick and friendly. During my stay every call to front desk w... Read more
Submitted on 12-08-2016
We stayed here in August (2 adults & 3 kids). Had an enormous room - 1 bedroom & sitting room with 3 great beds. Enormous closets meant the children had dressing rooms. Great TVs for flopping out in front of. Fantastic rooftop pool for the heat of the day. Really central location for all the sights.
Submitted on 12-08-2016
Thank you to the staff for making our stay so amazing. A special thank you Isaiah for all your help. I would definitely recommend the Windsor Suites to anyone visiting Philadelphia. We were right in the middle of everything.
from Lisbon, Portugal
Submitted on 13-08-2016
Me and my family stayed at this hotel for one night and it was wonderful! It has a very central location. The most important places for you to visit are walking distance. The hotel is very cozy and the rooms are very big and clean. it has a rooftop pool with an amazing view over the city! Everyone is very nice and ready to help you with anything. It's definitely a hotel to repeat!
from St. Louis
Submitted on 13-08-2016
The Windsor Suites is a hotel in a former apartment building. The renovation is good except for the bathroom which is small. Otherwise the suite is enormous, big bedroom, living room, usable kitchen, many closets, one giant walk in. Our room, towels were clean and just fine. The beds were very comfortable; the living room couch's foldout bed was not great for an adult but fine for a kid or our young adult exhausted son. The staff could not have been nicer, friendlier, or more accommodating.... Read more
from New York City, New York
Submitted on 13-08-2016
I've been coming to Philly for @6 years for work and always stay here unless it's fully booked. Location can't be beat and very convenient to have two restaurants in the first floor. There is a very nice small park and cafe across the street and a Wawa's right around the corner. The staff here are all super helpful, competent and friendly. The rooms are very spacious and comfortable. Highly recommended.
Submitted on 17-08-2016
We visited with our four children for a long weekend in August. First off, the suite had LOTS of space: large living area, huge closets, full kitchen, dining area, balcony. We stayed in a suite with two double beds and a pull out couch. There was plenty of room to also set up the travel crib for the little one and park the stroller. The rooftop pool was shaded in the afternoon and a perfect place to relax after visiting the local sites during the day. The location of the hotel is very convenien... Read more
from Vero Beach, Florida
Submitted on 17-08-2016
We cannot say enough about what a great value this hotel offers. The location is great, The rooms clean and roomy. The beds comfortable. The parking a value, since you can park for as long as 30 hours for $42, a real deal. The best part of this stay was a young woman who worked at the reception desk. Her name is Traci and she is a true force of nature! She checked us in at noon upon arrival, Made dinner and lunch reservations for us. Hailed a cab for us when we left for dinner. She was still ... Read more
from Bloomfield, New Jersey
Submitted on 05-09-2016
My group and I have stayed at The Windsor Suites over LDW since 2013 to attend the Made in America music festival. They have a friendly, helpful staff from the front desk to housekeeping. In fact, our housekeeper knocked on our door daily to kindly ask if she could clean our room (we were on the 16th floor and that housekeeper should be commended). The deluxe suite that we had appeared to have been updated compared to the suite last year. This year, there was a very large smart TV in the ea... Read more
from Vancouver, Canada
Submitted on 07-09-2016
We stayed at The Windsor Suites for a single night in August. The location for a one day stop in Philadelphia was absolutely perfect. Walking distance to all of the main tourist attractions though it is not situated in a place (at least that we say) where there is a significant night life. The ballpark / stadium / arena are on the other side of the city but an easy metro or cab away. The room itself was huge. Included two Queen beds and a small kitchen. Definitely a place you would want to be fo... Read more
from Portland, Oregon, United States
Submitted on 07-09-2016
I stayed at the Windsor Suites in a one-bedroom suite for one month. To begin with the staff are amazing and special thanks to the manager Dorothy who was on top of everything while Philadelphia was hustling and buzzing catering to the Democratic National Convention. I was there conducting research and really enjoyed my stay. Dorothy picked out a room for me that had an amazing view and was spacious enough for my assistant to stay in the living room with a convertible sofa. The suite had two wa... Read more
from Providence, Rhode Island
Submitted on 08-09-2016
The organization I was working with selected this hotel, and I was delighted. The central location made arrival and departure (by train) simple. The room was large, the bed super-comfy, WiFi worked beautifully, kitchenette was convenient. The staff were friendly, efficient, and helpful, from early check-in to suggestions on running routes. The Con Murphy restaurant had good food, reasonable prices, and pleasant outdoor seating on a lovely September evening.
from Morristown, New Jersey
Submitted on 08-09-2016
We had another great stay at the Windsor Suites. This is the second year we have visited Philadelphia and stayed at the Windsor Suites. The location is perfect - easy walks or quick cab / bus ride to all the museums and to the historical district. After a long day you can enjoy the roof top pool and the views. The front desk staff was amazing friendly and helpful with any question. Parking was easy and convenient. Both bell hops were super friendly and extremely helpful when were looking fo... Read more
from Point Pleasant, New Jersey
Submitted on 10-09-2016
My wife and I decided to spend a couple of days in Philadelphia before the Labor Day holiday. Selected the Windsor Suites due to price and location. It turned out to be a great visit and great hotel. The rooms were very large and extremely clean. The beds were comfortable and the area was quiet even though our room faced Ben Franklin Parkway. The staff from Check-in, to housekeeping, to car valet could not have been nice, friendlier or more accommodating. Will look forward to our next stay; hope... Read more
from Singapore, Singapore
Submitted on 11-09-2016
We stayed for 9 nights in a large double suite. Everything in the room works fine and every staff we encountered was really helpful. We will definitely be back. The beds are clean and comfortable. Housekeeping does a good job. We did not use the rooftop pool though - no time. The Asian restaurant downstairs is not much good but there are plenty of alternative food options in the vicinity.
from New York City, New York
Submitted on 12-09-2016
Clean hotel in the center of the city, was able to walk to many sites within 15 -18 minutes such as the Philadelphia museum of art, mutter museum & Rodin museum in the summer. Two onsite restaurants. Rooms were very large and clean. Nice N. Parking expensive, 42$ daily rate only real downside.
from Toledo, Ohio
Submitted on 12-09-2016
I enjoyed every aspect and every moment of my stay at the Windsor Suites in Philadelphia, PA. This is absolutely the fanciest hotel I have ever stayed in, and the entire staff was extraordinary. I had a great drive there but once I got into the city and got lost in construction, I called the hotel and Brandon very patiently guided me with directions I could understand as an out-of-towner. When I arrived at the hotel, I showed up in jeans and a t-shirt after 9 hours on the road. I was not a pre... Read more
from North Bergen, New Jersey
Submitted on 13-09-2016
After of couple of days looking where to stay in Philly for a night, we came across the windsor suites... After checking some reviews on trip we decide to give a shoot... My wife was so happy with the selection, the hotel is right in the middle of everything, we did the rocky steps, couple of museums, one liberty observatory, and many more stuff because of the hotel location, the room was so big... Clean, the bed was so good. TV was nice. It Seems small because the room are so big. Check in was ... Read more
Submitted on 14-09-2016
The room was clean & well kept. The view was amazing. The hotel staff from front desk to housekeeping to maintenance were kind & friendly. Valet parking was convenient & well managed. Great location in downtown Philadelphia with quick access to everything.
from Annapolis, Maryland
Submitted on 15-09-2016
We recently stayed at this suites hotel in downtown Philadelphia. The rooms were spacious, well designed and clean. It also had a full kitchen which we used to sample food we bought at Reading Market. Efficient and amiable staff.
from Clifton Park, New York
Submitted on 16-09-2016
The rooms are very spacious and clean, they were actually equipped like an apartment. Hotel staff was very helpful and the location was great for the conference I attended at the Franklin Institute. I would not hesitate to stay here again.
from Amman, Jordan
Submitted on 17-09-2016
It is in a good location walking distance from downtown Philadelphia, average rooms definitely not what is shown in the pictures on their website, there is everything you need in the suite plus washing machines on each floor, great service. If you are counting on sleeping on the sofa bed or a rollaway bed it is not a good idea, the sofa bed has a very thin mattress, the roll away bed is an uncomfortable air mattress. If they didn't change our suite to a 2 bedroom suite, we would have moved to an... Read more
Submitted on 19-09-2016
We needed to stay downtown for the Rock n Roll races. This location was perfect: Valet parking, walking distance to the PA Convention Center for packet pick-up, restaurants everywhere, and close to the starting line on race day. Museums are right down the street. Perfect! The staff was so attentive and really nice. We will be back for our next race for sure.
Submitted on 21-09-2016
My wife and I were double booked at the Sheraton and because I have a non traditional job (market researcher for MTV) and was wearing street clothes they denied our reservation. However, I called the Windsor at 1:30am to last minute get a reservation and Thomas at the front desk not only honored their $133 a night reservation but he also took pity on us and upgraded us to a two room suite. I can not thank him and the hotel enough for giving us a wonderful stay in the city of brotherly love. I re... Read more
Submitted on 23-09-2016
The location is superb, in between the city center, the park and university, walking distance to all major places of interest. The room was very spacious, fits all necessities. Very clean, perfect service. The only drawback was the price...
Submitted on 25-09-2016
The Windsor Suites are located at 1700 Benjamin Franklin Parkway, Philadelphia. Nice entrance area with seating, stairs lead up from the reception to a mezzanine level, ideal for reading, laptops, etc. The suite I occupied was spacious, clean, tidy & well designed with a king size bed, good quality mattress & linen, plump pillows. The room was well equipped with easy chair, small round table & chairs, sufficient cupboard space, several free-standing lamps, carpeted flooring & a safe. Small b... Read more
from Lockport, New York
Submitted on 26-09-2016
The hotel was quiet , the hallway was clean. I liked the fact that The elevator was run by your key card, great security. The room was spacious and clean. Everyone was friendly. I employees in the parking garage was friendly and knowledgeable of the area.
from Groningen, The Netherlands
Submitted on 27-09-2016
Located in the centre of modern Philadelphia, the Windsor Suites offers a very pleasant and comfortable accommodation, on walking distance of all renowed Philly museums. Valet parking and check-in/reception are absolutely adequate and very friendly, and the apartment has all amenities you expect - only lacking a washing machine, but there is a shared one on every floor. The roof top swimming pool looks more promising than it is. There is a restaurant as well as pub on the ground floor, which is ... Read more
from Aberdeen, United Kingdom
Submitted on 29-09-2016
After much searching and reading of reviews online, I decided to opt for The Windsor Suites. We were warmly welcomed by front of house staff and prior written requests were met (I had asked for a raised toilet seat). The room was large and spacious with a very well equipped and useful kitchen and the bed was very comfortable. Coffee and bottled water was replaced each day which was a very welcome bonus. Restaurants and bars were conveniently located on the ground floor, as well as many others w... Read more
from Jacksonville, FL
Submitted on 30-09-2016
This hotel is absolutely amazing. A mid-size boutique hotel which is very warm and inviting. We arrived on a very hot Sept. afternoon and there were 2 jugs of complimentary refreshments for guest. We were greeted by the friendly desk attendants who check us in. Before going up to our room, we decided to go to the store and asked to leave our luggage. Eric, the doorman/bellman was only too happy to take our luggage and store for us until we arrived back to the hotel. Angela Green, Reservati... Read more
from Newcastle, United Kingdom
Submitted on 01-10-2016
For a few nights this is perfect. The suites have everything you need and the beds are so comfortable. Really decent priced and well located this is a must if you are visiting Philadelphia. Staff are all helpful and the hotel lobby is very nice. The adjoining Irish pub isn't too bad for breakfast either.
from Moreton-in-Marsh
Submitted on 01-10-2016
As first time visitors to Philadelphia, we needed a hotel that was near the city centre and offered suite accommodations. The Windsor is well-located, our room was very comfortable, spacious and well-equipped, and all the staff we encountered were friendly and helpful. It was a good choice.
Submitted on 05-10-2016
Loved our stay at the Windsor! It started off with us not being able to actually get to the hotel because of road closures... After asking 2 police officers who basically shrugged at us, we call the hotel and got Traci at the front desk, she talked us in, and when we had to actually take an "unconventional" route, she walked outside and WAVED US IN!!! That, my friends, is Customer Service. Great location for the hotel, rooms are very spacious, a whole kitchen, clean, friendly. Can't wait ... Read more
from WORCS
Submitted on 06-10-2016
We had quite a large room with a separate walk-in wardrobe (big enough to lie down in) and kitchen. Which made it slightly odd that the bathroom was quite compact. On the 9th floor at the back, it was very quiet with efficient AC, but the decor was a little tired in places (marks on the chairs, walls etc). The Hotel itself is nicely located being within walking distance of most of downtown Philly (the Museum of Art to the west, the Penitentiary to the north and the Liberty area to the east). The... Read more
from Shanghai, China
Submitted on 06-10-2016
A long business trip brought me to Philadelphia and to Windsor Suites. I must have spent over 20 nights in this hotel and the location of the hotel wins hands down. Right in the heart of the city, surrounded by beautiful historic buildings. The front desk staff is very friendly. There are lots of eating and drinking holes around the hotel. The rooms are very spacious with walkin cupboards and dressing area. The small kitchenette is stocked with essential utensils which comes handy if you wanna c... Read more
Submitted on 10-10-2016
I found my stay to be great staff was friendly and hospitable we felt good talking to them.One thing was the room was cold the heat needs to be adjusted. The hotel is a very nice atmosphere ,I will stay here again the next time I visit Philadelphia, The restaurant we ate breakfast every day was not good the first day three food was cold they also did not want to make egg whites for my husband ,when we asked did they make them the waitress said she would see if they could and also they were not ... Read more
from New York
Submitted on 12-10-2016
Spacious rooms, friendly and helpful staff, fairly priced. You can have a drink at Con Murphy's or order food to take up and residents at the hotel get a discount. Location is pretty good (excellent for me personally but I travel for business).
from Fenton, Michigan
Submitted on 12-10-2016
I had the pleasure of conducting a business meeting in Philadelphia this past week. I operate a sizable business in Fenton, Michigan and needed to find some rest after my meetings. I waited to make sleeping arrangements based on how my meetings ran, needless to say, I waited too long. I ended up staying at this property and had the pleasure to be checked in by Brian. He was professional, knowledgeable, and accommodating. He used his sports acumen to break the ice, once he saw my Michigan license... Read more
Submitted on 12-10-2016
I debated for a while on hotels for our recent work trip to Philadelphia. I ended up being very pleased with the Windsor Suites. The location is excellent for exploring Philadelphia by foot. The Museum District is a mere five minute walk (somewhat tricky with road construction, but very doable). Also very walkable to Reading Terminal, Rittenhouse Sq. and the historic areas. We didn't make it all the way down to Fish Town, but will do that on our next visit. Now for the hotel itself: The lobby is... Read more
Submitted on 14-10-2016
We were overbooked at another hotel and they moved us to The Windsor Suites. What a bump up for us! This place is awesome, huge huge rooms, kitchen and location was perfect. The staff had to be the friendliest I've ever encountered. We stayed an extra day and night. Price was unbelievable for what we go. I will definitely go back to Philadelphia and wil stay at Windsor Suites.
from Ghent, Belgium
Submitted on 16-10-2016
Very friendly staff, nice, clean and very spacious rooms. Also a very good location, close to both the art museums and the historical centre of the city. You can do practically everything walking. A subway station is very close as well though. Highly recommended! I had dinner in the Irish Pub located in the hotel. The food was good, but not great. Fair quality/price ratio though.
from Pembroke, on
Submitted on 16-10-2016
We arrived in the morning, the room wasn't ready, which we expected, so they kept our luggage in a locked room. The staff was extremely friendly. They gave us water, called for a courtesy shuttle to a hop on hop off tour that we were going on & they arranged transportation to the airport for the following morning. When we checked in, the room was bigger than expected. Laundry service on every floor. You're getting the equivalent to an apartment if you stay here. We've lucked out on the hot... Read more
from Roanoke, Virginia
Submitted on 17-10-2016
This hotel is easy to access from the airport and is located in the City Center. The location is great and with in walking distance to many shopping opportunities as well as many great restaurants. Also close are museums and parks. There are two restaurants connected to the hotel, I didn't eat at either, but they offer discounts to hotel guests. The staff was helpful and very courteous. The rooms very spacious and comfortable! The full kitchen was great for bringing back left overs, and pre... Read more
from Yonkers
Submitted on 17-10-2016
The staff was very friendly and helpful. They included a complimentary breakfast to help us celebrate. We were upgraded to a suite with a balcony and nice view of the city. I would definitely stay there again.
from Cinnaminson NJ
Submitted on 24-10-2016
Booked the Windsor Suites for 2 nights. Was not really familiar with the hotel although I am previously from the area. Booked a 1 bedroom suite. The room was more spacious than anticipated and would be great place for an extended stay. Separate living area with TV, sofa and chair. Kitchen area off living room with full cooktop, microwave and fridge. Large table in living area adjacent to kitchen. Large King bedroom with TV and walk-in closet as well as 2 other large walk-in closets near fro... Read more
from Oakland, California
Submitted on 24-10-2016
I was in looking for a last minute hotel after being at the hospital visiting my dad and deciding to extend my stay in Philadelphia another night. When I walked into the Windsor and requested rates and to see a room the front desk agent Thomas was very accommodating , he had the bellman show my sister and I, two rooms and displayed empathy toward our situation without asking for any personal details, he really seemed like he wanted to help and he did. The room and the staff were wonderful. It is... Read more
from Melbourne
Submitted on 25-10-2016
We stayed 2 nights at The Windsor Suites in Philadelphia. The room was spacious and very clean. Cannot fault the service and helpful staff at the front desk. This was probably the best hotel we stayed at during our recent trip to the USA. It is within a 10-15 minute walk of the main attractions.
from Ventura, California, United States
Submitted on 25-10-2016
This is a nice hotel and fabulous service!! I gave it 5 stars because of the friendliness of service and accommodations. The location is perfect. I did have a few quams but didn't think it was enough to reduce the star score. #1 trying to figure out the shower nozzles to get even water temperatures was a pain.#2 didn't get room service on one day no big deal except called front desk and told them and they said they would send someone right up with fresh towels and toilet but never did until next... Read more
Submitted on 25-10-2016
The room was big, it comes with a small kitchen and walk-in wardrobe (although not very useful). The staff was very friendly and helpful. The room was too cold one night and they offered us a small heater because it takes some time for the building's heater to be turned on. They also sent messages to remind us when we can check in early. Very pleasant stay!
from Huntingdon Valley, Pennsylvania
Submitted on 27-10-2016
Such friendly and knowledgeable staff. They really took their time to help us and made us feel so welcomed and comfortable. The location is perfect for so much sightseeing and great restaurants!! I plan on a return visit and highly recommend!!!
from Centennial, Colorado
Submitted on 30-10-2016
Great location and very nice room with a kitchen and two large closets. Good free internet. Only complaint was the amount of street noise and I was on the 9th floor. Windows must be paper thin. I'd still stay again
from Broome, Australia
Submitted on 31-10-2016
Fantastic hotel - great rooms - sorry suites. Separate lounge, dining area and full kitchen plus a large balcony. Well fitted out in a good location. Excellent Thai restaurant and Irish pub in the building, not far from City Hall. It is a bit of a walk to the historic part of town - about 20 minutes to get there.
from Porto Alegre, RS
Submitted on 01-11-2016
We were 3 adults and one child. The room was big with living and another bedroon. A sleeping sofa and kitchen in the living room. Very spacious, clean and modern. In dowtown area, close to everything. Towels were big and soft. Very recomended.
from Holladay, Utah
Submitted on 01-11-2016
We had never stayed here before, but we probably will again. The location is ideal, right on the Parkway and close to many attractions. The rooms are spacious and comfortable, and the balcony views can't be beat. We arrived close to midnight thanks to plane delays, and we were exhausted. Pamela was working the front desk and was cheerful and empathetic, and we really enjoyed talking with her. She even comped us breakfast coupons, which we appreciated a lot. Great restaurant attached to the hotel... Read more
from Broome, Australia
Submitted on 04-11-2016
The location was great. The staff friendly and the room comfortable and clean. In fact the room was enormous! We had a separate bedroom and living area. Complimentary bottled water each day and it was easy to get to where we wanted to go.
from canada
Submitted on 07-11-2016
A bonus was the pub on the hotel grounds , even accessible from the hotel... An upgraded menu that still included traditional pub fare. I will return in warmer weather because missed the rooftop pool experience.
from Willow Grove, Pennsylvania
Submitted on 09-11-2016
The Windsor Suites is my favorite hotel property in the area! You can check in early online, make any special requests and the hotel will send a text message to you when your room is ready for check in! Everyone is very warm and friendly, from the valet staff to the front desk, and my room was perfect as always! It is clean, spacious, relaxing and I love the convenience of a Keurig! Tuesday nights they advertise a hosted social in the lobby and they advertise a group run at 6:30am for those who ... Read more
from Fenton
Submitted on 10-11-2016
I stayed at the Windsor Suites for 4 nights and they bent over backwards to make me feel welcomed and important. Their customer service is outstanding. It is a suite hotel so the rooms are a very nice size. You have a small kitchen with all the amenities to cook and eat inside the room and a very large walk in closet.They will even shop for you and help you stock your refrigerator. It is conveniently located downtown and 1 block away from the Sheraton/ Conference Center. The little perks th... Read more
from Bowie
Submitted on 11-11-2016
Great Location. When you walk in the lobby is so cool. The staff is friendly and engaging. We were created with smiles, and "how can we assist you with anything else". The front desk offered directions for cab, train to make sure we had options.
from Memphis, Tennessee
Submitted on 13-11-2016
I was in town with a school related conference. Due to mix up on our part, we had some serious bad planning. The hotel staff, Zarena, Brian and maybe Britney(?), were so incredibly patient with us and kept a great sense of humor while we were dealing with what could have been a nightmare. After all was figured out, the most comfortable place to be was those rooms, which could easily be a really neat studio apartment, were so great for multiple folks. The kitchenette was super convenient, the ext... Read more
Submitted on 13-11-2016
This was our first time at the Windsor Suites. Our room was phenomenal. Very clean, updated, and well maintained. We had the King Suite and our living area was gigantic. This was the perfect location for my nephew's wedding. The Staff was extremely helpful as well. There is a pub with food attached to the hotel where guests receive a 10 percent discount. The only downside to the property was $42 valet parking. However, I believe all overnight parking in Philly is expensive. I highly re... Read more
from PA
Submitted on 17-11-2016
We're so glad we stayed at the Windsor instead of the Sheraton for our medical conference. We chose this because of the room size, location, and having a full kitchen. Our suite had a picture perfect view of beautiful Logan Square with the Basilica and Public library framed in the window. The room and bathroom were spotless and modern. Everything is walking distance,: museums, city hall, shopping, restaurants. When we arrived, we asked for a quiet, back room and did not like the view. So we ... Read more
from Brick
Submitted on 18-11-2016
I came in town for a convention and stayed for only a single night, but I was able to use the services for early on the arrival date, until late on the departure date. The nice people there held my bags for me on both days, and I was able to leave my car. I had the pleasure of dealing with Zarena at the front desk on both days. From valet staff to reception, everyone was so pleasant. The suite was beautiful and immaculate. I could easily walk to the convention center. Would definitely reco... Read more
from Baltimore, Maryland
Submitted on 21-11-2016
My family and I stayed at the Windsor for 2 nights, and received amazing customer service. Not only did the staff hold our bags before check-in and after check-out, but they offered to help with anything we needed. This was our first trip with our 5 month old son, and they made it easy! The room was impeccable, equipped with a full kitchen and spacious living/sleeping space. Location was perfect for restaurants and the convention center. A special shout out to Brian who made us feel very welcom... Read more
Submitted on 27-11-2016
My husband and I stayed at the Windsor Suites over Thanksgiving weekend. The experience was great from booking to check-out. We requested early check-in for noonish and received a text message well before that time that our room was ready--never in our travels did that ever happen to us. Got to the hotel and the garage attendants were helpful and cheerful. Check-in was a breeze and welcoming. Bellman was very helpful and courteous. And that was how we began our stay. Room was huge, quiet, ... Read more
from Collingswood, New Jersey, United States
Submitted on 28-11-2016
The Windsor Suites was perfect for a quick city get away. We were able to check in early to a clean and spacious room. It was everything we needed and more. The location is great for Museum hopping and center city dining. Would definitely recommend for out of town guests for more than a one night stay.
Submitted on 29-11-2016
Perfect hotel from the front desk to the room. With a complete kitchen and a room that looks like an apartment, made us feel like home. Everything very clean and new. The staff was extremely friendly. Frederica (Freddy)from the front desk is the best!The location is perfect too. Near Rocky steps (Art Museum)
from Atlanta, Georgia
Submitted on 30-11-2016
We stayed in a one bedroom apartment for a week and it was a real apartment with a real kitchen, so it was very comfortable. The desk staff is excellent and friendly, and I thank Zarena in particular, who was smart, friendly, and helpful- just the kind of person you want at the front desk. I really wouldn't stay anywhere else in Philadelphia Center City because it's like staying for free in a friend's real one-bedroom apartment, except your friend asks you to pay. And by paying, you don't have t... Read more
Submitted on 30-11-2016
The staff at this hotel is top notch. From the front desk attendants, especially Tracy, to the garage attendants.They were courteous, professional and went above and beyond. The hotel was spotless and is in a perfect location. My family had the best Thanksgiving Day Parade experience here. It is now our go-to hotel in Philly.
from New York City, New York
Submitted on 30-11-2016
Stayed here over long thanksgiving weekend . Every staff member we encountered was wonderful and helpful and gracious . I have no complaints about the room it was clean and comfortable and quiet and perfect for watching the Thanksgiving day parade . Highly recommend this hotel to anyone staying with the family and wanting the best customer service available in any hotel .
from Stephens City, Virginia
Submitted on 02-12-2016
The front desk staff was extremely nice and very helpful as this was a first time in Philly for me. The king bed suite was clean and very spacious. I was pleasantly surprised and pleased with my entire experience at the Windsor Suites. I would definitely stay here again.