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Renaissance Philadelphia Airport Hotel

Philadelphia, PA, US (PHL)

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Based on 565 reviews
Room & Rates

Deluxe suite

1 King Bed
Entertainment - WiFi, 32-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Designer toiletries and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One-bedroom suite

1 King Bed
Entertainment - WiFi, 32-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Designer toiletries and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Full Beds, Smoking

2 Full Beds
Entertainment - WiFi, 32-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Designer toiletries and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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SGR

2 Full Beds or 1 Twin Bed
Entertainment - WiFi, 32-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Designer toiletries and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Room

Room

1 King Bed or 2 Full Beds
450 sq feet (42 sq meters)

Entertainment - WiFi, 32-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Designer toiletries and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite

1 King Bed
Entertainment - WiFi, 32-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Designer toiletries and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Room

Room

1 King Bed or 2 Full Beds
450 sq feet (42 sq meters)

Entertainment - WiFi, 32-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Partially open bathroom, shower, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Renaissance Philadelphia Airport Hotel
500 Stevens Dr, Philadelphia, PA US 19113

Rooms
Make yourself at home in one of the 351 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Philadelphia? This hotel has 12,000 square feet (1 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Free Airport Shuttle
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 565 reviews
from Pennsylvania
Submitted on 18-05-2016
We have been using this hotel for over 10 years when traveling out of Philadelphia airport. Very disappointed that 2 days after our recent stay the Renaisance decided to charge my credit card an additional $50 for parking. When I booked the stay it was suppose to include parking! What bothers me most is that they didn't bother to mention this to me when I checked in, or when I checked out!! Not cool Renaissance, not cool.
from
Submitted on 18-05-2016
I decided to do a road trip with my sweetie and booked this room a few days in advance. The staff was great, and the check-in process was super fast but the rooms left little to be desired. I expected so much more. Very disappointing. I will not be returning.
from Chicago, Illinois
Submitted on 20-05-2016
I'm an unrepentant fan of Marriott, generally, and the Renaissance brand, specifically. the PHL property confirms my ardor. Excellent staff, a stunning atrium lobby with many knooks & crannies for conversation, an attentive Concierge Lounge team (with excellent choices) and large, decent rooms. The beds could use an upgrade, but they're comfortable. Excellent amenities. It's easy to get to from the PHL airport (5 min shuttle or rental) with plenty of parking.
from Seal Beach, California
Submitted on 20-05-2016
This hotel is very near the airport and caters to flight crews (your crew may be staying here). It is a little far from the city; if you are going into the city much your ride costs may exceed the difference between this and a more expensive hotel in center city. The staff here was very friendly and helpful. The room was clean with a great view of the city (at a distance). I did not use the restaurant or other services, (except the airport suttle).
from
Submitted on 22-05-2016
Rooms are a little dated, but overall the quality was great.Hotel offers a breakfast brunch for 20 dollars which is a little overpriced to me.Shuttle to the airport was convenient.Overall decent experience
from Philadelphia, Pennsylvania
Submitted on 02-06-2016
We live about a half hour away from this hotel ( in the Philly suburbs) and we have used it a few times as a one night getaway from the kids for our anniversary. Our most recent stay was last night We are Marriott members so we use points for the stay. The hotel is very nice with a beautiful lobby area. The rooms are nice and typical of an upscale hotel with good towels and linens and the usual comfortable Marriott bed. The hotel is quiet and it doesn't feel crowded at all, perfect for a romant... Read more
from Atlanta
Submitted on 07-06-2016
Marriott should strip this property of the Renaissance name. Lobby is great but rooms are dingy, outdated, smelly, and flat out disgusting. No garbage cans in the bathroom, hair on the floor, carpet stains everywhere, and dust throughout. Smell of mold was unbearable when I entered the room. Had to shut off the air conditioning my entire stay. Walls seemed paper thin too. Heard the woman next door coughing loudly all night. Sheets had multiple stains and shower towels smelled of old dust. ... Read more
from Woodstock, Georgia
Submitted on 11-06-2016
The complimentary transportation had me waiting for over an hour of life an hour I will never get back,snutty front desk attitude doesn't help the situation, don't want to be here. They should sub out there terrible transportation service if they obviously can't handle in house, food is less than desirable and do are the accommodations old and danety. My advise if possible stay elsewhere
from Newark, Delaware, United States
Submitted on 16-06-2016
The Renaissance on 291 near the airport is a great place to spend a night if you have an early flight the next morning. They have renovated the lobby and the Bar Dorsey's, and are about to start room upgrades. Dorsey's has a nice bar with reasonably priced small plates. Try the Calamari. Next trip avoid early morning stress: Stay by the airport. Cheers!
from Asheville, North Carolina
Submitted on 16-06-2016
Just completed a stay at the Renaissance Philadelphia. The hotel is located about 5 minutes from the airport and about 20 minutes from Center City. The front desk staff is quite friendly and helpful. The lobby is the highlight of the hotel. The rooms are a bit dated in terms of decor, but the room was clean and the bed was comfortable. The concierge lounge was well stocked and the food was pretty tasty. The shuttle service is available 24 hours. I would recommend this hotel for airport travelers... Read more
from Oxford, Connecticut
Submitted on 18-06-2016
I stayed here for work after arriving the philly airport.. The hotel is great customer service as well as there hotel restaurant and for breakfast... the rooms are a tad updated.. but very large and quiet and again great customer service.. My only complaint was I went to use body lotion and found that the bottle was almost empty.. So that was a bit creepy, but all in all good and short distance from flying in to have a quiet night sleep!
from
Submitted on 18-06-2016
This is a nice clean hotel. Super nice people. Excellent service like most Marriotts. The rooms are a bit dated but super clean. The night I stayed the rate was very reasonable. I noticed other nights were a bit expensive but Ill just chose a different place if any Marriott is too high priced. I do recommend this place though.
from Hanover, Pennsylvania
Submitted on 01-07-2016
Stayed here for a night while in town for business. Used the Marriott Mobile check-in which is awesome. Got a room on the top floor, east facing. Could sit there and watch the planes take off. No worries, this place is very good with sounding proofing. Concierge lounge was open at 5:00 so that was a good spot for a quick snack. I have conference calls scheduled the following day and was granted a 1:00 pm check to allow for that. Nice touch, Marriott gets it.
from Minneapolis, Minnesota
Submitted on 02-07-2016
I ended up at the Renaissance at the Philadelphia airport after my flight home was continuously delayed and I decided I'd had enough of sitting around the airport. Granted, Delta chose the hotel as well as paid for it, but I am pleasantly surprised by the quality as well as the amazingly kind and thoughtful staff members. My flight delay came at the end of a long week of visiting various parts of PA to spend time with family and friends, and while a lot of fun, it was exhausting. The last thing ... Read more
from Baltimore, Maryland
Submitted on 07-07-2016
We used the Renaissance Philadelphia Airport for a park-and-fly option, and it was a good choice. The hotel is a nice midrange property, although it is in an area without much else around it. That was fine for our needs as we spent the night and left in the morning for the five-minute trip to the airport. We ate at the bar the night before, and the French onion soup and chopped salad were both good options. Rooms were clean and comfortable, and the shuttle was quick and efficient. It leave e... Read more
from Cary, North Carolina
Submitted on 18-07-2016
Overall this is a good locaiton if you don't want to be right in the city but in close proximity to Philadelphia. Right near the airport but not noisey. The staff was very friendly and helpful. It is time for some cosmetice updates. We are Marriott supporters so expect a certain standard from Marriott properties. Our room needed fresh carpet, bathroom had some patchwork for the wall paper and the door and baseboards needed thorough cleaning. Good and fun decor in the lobby.
from New York City, New York
Submitted on 20-07-2016
I have stayed here several times. Little off the grid and not the closest airport hotel but I stay for the Renaissance brand. Staff is tremendous especially the girl at the concierge lounge. Property is getting a little dated. I was once given a room where the door would not close. Such little issues in most rooms. Chaise in the room looked too old, so does the carpet. Lobby is very nice. But rest of the hotel probably needs an upgrade. I do love the swimming pool! The glass atrium makes it wo... Read more
from Orlando, Florida
Submitted on 11-08-2016
Not my favorite stay....the hotel that picked us up had no air conditioning in the hotel van and the driver refused to open up the windows. We had to pop the back windows open to get a breeze going. Unacceptable! My room had old carpet that had several large stains on it. Both the sink and tub drains didn't work well so water was clogged. The walls are a little thin as I could hear talking on both sides of the walls. Beds were ok and size of room was nice. Short stay so I didn't get to try out ... Read more
from Chicago, Illinois
Submitted on 25-08-2016
I'm a fan of the brand and this property has a stunning lobby space. The rooms are a bit tired & the inattentive treatment by the Concierge Lounge associate was disappointing. It was closed one morning for maintenance so we were directed to the restaurant. Okay. That happens. But what hasn't happened was after telling the server we were redirected from the lounge, we were delivered a bill for our modest breakfast. The following day, the lounge was back open for breakfast but had no coffee. A r... Read more
from San Bernardino, California
Submitted on 31-08-2016
The hotel looks great, lobby is updated, the check in staff in welcoming and nice. Now here is the list of complaints. If you don't park in the front, you have to park in the back and walk all the way to the front, because there's no other access, if you forgot something, most hotels have a snack/convenience shop...nope! They've got a soda vending machine. Now on to the dirty room. I notice that the lotion was half used, walls are dirty. Not too bad, the next day we asked the maid to replace the... Read more
from Upstate NY
Submitted on 03-09-2016
I used to stay at this property all the time years ago when on business in Philadelphia. They recently renovated the lobby and atrium which are beautifully done. The rooms are how I remember them from 10 years ago, but the carpets are just more faded. Even the suites have not been updated. Great location though near the airport with shuttle service. The concierge lounge was closed when we were there so we had breakfast in the restaurant which had great selections. They have a nice pool with... Read more
from Richmond, Virginia
Submitted on 05-09-2016
First off, each associate I encountered was great. The bartender on Saturday and Sunday were very engaging and hospitable. The hotel itself...ehh...Would not stay again. I noticed a very strong air freshener smell when I entered my room. Didn't think much of it until I turned the unit down. There was visible mold growing on the ac unit vents. I did not want to be sick for the next few days so I cleaned the vents myself. The next morning, I went down to the restaurant for breakfast (Saturda... Read more
from Seattle, Washington
Submitted on 08-09-2016
We overnighted here on our way to Europe. I cannot stay enough about how gracious and friendly they were. Whether in the restaurant or the front desk staff were great. The hotel was clean, interesting and close to the airport. Check out the pics.
from Bremerton, Washington
Submitted on 14-09-2016
This is a beautiful hotel. The bed was like sleeping on a cloud. It was also very quiet. The people were very friendly and helpful. We dined in the restaurant and the food was very good. They have a free shuttle to and from the airport. The only downside is they charge $10 a day for WiFi -- who does that in this day and age???
from
Submitted on 21-09-2016
Stayed here before flying out of Philadelphia with two kids and my husband. We were excited upon entering the hotel as the lobby was updated and staff was friendly. When we got to the room we surprised at the fact that the rooms were outdated and did not have a fridge. We travel frequently with our one year old and five year old and having a fridge is a big plus. The room was also not the cleanest and had food on the floor between the the bed and nightstand and dust in places that are usually cl... Read more
from Washington, DC
Submitted on 21-09-2016
After long and hard research for the best budget friendly parking, and within close to proximity to PHL, I decided to book 2 vehicle reservations for this hotel. We drove from Washington DC, to Philly to leave out the country for 2 weeks. Upon arrival the staff greeted us warmly and were happy to assist us with any questions we had. Considering we had booked our parking reservations weeks in advance, they had all the information they needed from us, and gave us indications on where to park. The... Read more
from singapore
Submitted on 27-09-2016
I know this have been a long awaited review but I still would like to give credit to one of the kindest front desk staff (Angela, hopefully I got your name correct) whom I have met throughout these years with Marriott. I was supposed to stay with another airport hotel but was heartlessly left out in the lurch by them at 3 am in the morning. In order to get rid of me, they promised that they have found another nearby hotel (Renaissance) who would gladly take me in with no charge. However, whe... Read more
from
Submitted on 28-09-2016
Although this is the first review I am writing of this property, I have stayed at this location a number of times throughout September 2016. I have stayed in multiple wings of the hotel and on at least four different floors. Every single room I have ever used has had major plumbing problems, specifically sinks and bathtubs. Thankfully, the toilets seem to work okay. The management staff, including the general manager, is friendly but they all seem rather aware and unconcerned of the plumbing pro... Read more
from Highlands Ranch, Colorado
Submitted on 29-09-2016
Stayed three nights on business. Every staff member we encountered was friendly and helpful. The room was comfortable and very well maintained and the setting for the hotel was amazing. This hotel is very close to the airport yet sits in the middle of a wetland with geese, egrets and eagles and other wildlife right out your window. As a birder, I couldn't have been happier. The hotel has a couple of all-electric vans which I thought was very cool! Restaurant was very nice, Rondel was a standout... Read more
from Raleigh, North Carolina
Submitted on 29-09-2016
This hotel is old... and, I hate to say it, dirty. They have spent money and time to upgrade the lobby and restaurant, but the rooms are very, very dated. I am providing two pictures for you to give you an example. I was sitting in my room, with the air at 65 degrees and uncomfortably warm. SO i went to look at the vents. The filthy one is from the bathroom... I am guessing it hasn't been cleaned in 6 months+. The other vent is in the room... well, at least it is clean. Maybe that is be... Read more
from
Submitted on 07-10-2016
This hotel is convenient to the airport and offers complimentary shuttle service. Hotel staff is friendly. Food is decent but would suggest avoiding breakfast. Rooms are very tired and while they are probably clean the carpets and upholstered seating are quite gross. I didn't want to touch any of it. From other reviews it would seem this hotel is working on renovations, of course the lobby and restaurant were completed first. Not ideal when people spend most of their time in a guest room. I unde... Read more
from Missouri
Submitted on 08-10-2016
Over the past year I have stayed at this hotel several times. What I have learned is it is a good place to stay if you don't plan to use their shuttle to go to the airport early morning. I will explain later. Actually stayed here 2 nights. Checking in was good as they had 3 people checking in so the wait was short. The room was very nice as they upgraded me to a suite (mobile check in gets you upgraded from time to time). The room was clean and the a/c worked great. Bathroom was well lit ... Read more
from Pennsylvania
Submitted on 09-10-2016
I was very pleasantly surprised! The property is very neat, well maintained and appealing. The rooms are very spacious, well appointed and very clean. The staff is friendly, helpful and seem to enjoy their jobs and dealing with the public. The lobby furniture is very interesting and enjoyable to look at and to sit on! I was veru impressed!
from Illinois
Submitted on 13-10-2016
Stayed at this hotel for 3 days and had a great stay. The team was very friendly and helpful. Everyone was smiling and engaging. The lobby renovation looks great and it is a good place to meet with other colleagues and friends. Would love to have drink service in the lobby area.
from Lancaster, PA
Submitted on 15-10-2016
Stayed here for a quick overnight to allow a short trip to the Philadelphia International Airport the next morning (about a 5 minute trip). The hotel looks nice from the outside and the interior's atrium style arrangement is attractive. We got a King Room on the 9th floor. The bed was very comfortable and I got the best night's sleep that I've had in weeks. We picked up some food from the dining area and it was very good. Now the bad: I'm about 6 foot 2 inches and the bathroom sink in the ... Read more
from Houston, Texas
Submitted on 18-10-2016
Average room & not so comfortable bed. The sink was literally at my thigh-high and I am 6' 2". Wow, now that's low. Not sure what they were thinking. Did not say that it is a handicap accessible room so not sure! This hotel is average at best. Definitely needs upgrading Staff is a little uptight at the front desk. Some courtesy and more smiles please. Went to the Premier Lounge - staff not ready to serve. Not a value!
from Mankato, Minnesota
Submitted on 19-10-2016
We stayed here one night passing through to New York. I was not impressed. In the room...there was no peephole cover. It was stuffed with a tissue!! The shower did not drain. That was nasty. Then the counter and sink were way too low... If I would have payed the regular rate I would have been very upset. Luckily I pricelined it and and got a great rate! The staff was all very friendly though!
from
Submitted on 25-10-2016
My feelings are mixed about this hotel. The location is good by the airport and they offer a complimentary shuttle that runs every 20 minutes. I found all of the staff that I dealt with to offer excellent service. The hotel is showing signs of age and 2 of the 3 elevators were not working when we were there. The restaurant was closed when we arrived at 8p on Sunday so we went to the lounge - there was only one server taking care of a full lounge and they were out of many items on the menu. The s... Read more
from Miami, Florida
Submitted on 25-10-2016
I last stayed at this hotel in 2009 and was horrified at the condition and quality of this "Renaissance"...and wrote a pretty scathing review to go with it. Forward to 2016....my company placed me in this hotel once again (not by choice). And I was even more shocked that NOTHING has been done to the guest rooms at all since then. Shame on a hotel that beautifully re-decorates their lobby and public areas and then doesn't touch the guest rooms. What an insult to the guests. Total decor strai... Read more
from Florence, Arizona
Submitted on 31-10-2016
My niece (the bride) arranged to have a block of rooms set aside for out of town guests. Patrick greeted us and made us feel very welcome. When he took my bags to my room , he asked if the room was satisfactory and if not he would make other arrangements. The room was perfect and all family/guests were near each other to visit. We could not ask for anything more, clean, modern, quiet , breakfast café and bar for the evening night cap. Highly recommend this hotel for travelers.
from Singapore, Singapore
Submitted on 06-11-2016
Loved my experience! Stayed here for 3 nights while attending a chiropractic seminar (Koren Specific Technique). It comes with a free airport shuttle which runs every 20 minutes. The room was one of the most spacious rooms I have ever seen (although it did not have a fridge). The staff were all extremely friendly and helpful. The gym equipment was ample and functioning great. The only drawback was that as a runner, I was unable to run outside apart from within the carpark.
from Monroe, New York
Submitted on 09-11-2016
This is the 2nd time I've stayed at this hotel for a small business convention. If you are using the airport the location is amazing, if you are looking to tour Philadelphia then you are about a 40 minute uber away for tourist area of city. Front desk staff was wonderful, on first day when I found the vending machine on my floor would not accept dollars I went downstairs to find where to get bottled water. The nice thing is that they went into back room and provided a complimentary bottle, ... Read more
from
Submitted on 09-11-2016
This hotel is close to the airport. They have a hotel shuttle which makes getting to and from the airport convenient. Onsite restaurant is ok. Some beers in tap. Appears to have been recently renovated
from
Submitted on 11-11-2016
Stayed 2 nights on business. Friendly helpful staff and convenient to the airport. Shuttle is very handy and runs 24 hrs. Restaurant downstairs is good but hotel prices. Lounge is somewhat small and could use a bit more variety in the snacks but very nice staff worked in there. Room was nice size but I was facing the airport and a bit noisy at night and early morning.
from
Submitted on 12-11-2016
We stayed at the renaissance for two nights while in town for an Eagles game. The staff was friendly and helpful. The food at the onsite restaurant was good and reasonably priced. One drawback is that according to trip advisor there is a free breakfast, but that is not the case, though there is a nice breakfast to be had at the Sanctuary Restaurant. Rooms were clean and well kept. Lobby is new and nicely decorated, rooms spacious if a bit worn in places. Overall this was a solid option for our n... Read more
from Chicago, Illinois
Submitted on 13-11-2016
Very convenient location,close to the airport with airport shuttle provided every 20 minutes.Hotel,by it self is, is standard Renaissance. There is noting to distinguish itself in lobby or choices of restaurants.Comfortable beds and standard amenities in the room.Front desk employees courtesy very from excellent to not so. It depends how lucky are you approaching the front desk. Typical bar food selection in Dorsey's, bar area open in the evening. Food, calamari as a appetizer, was blah, need s... Read more
from
Submitted on 14-11-2016
Patrick was so amazing in helping me set something up for a guest. He was friendly, professional and customer service was outstanding. I believe in my heart he should be in a managerial position as this is the way customers should be treated. He took the time to help me and gave me some ideas to make my guests stay very nice. I hope that in the future when I call to make reservations here, that he will be the manager as his personal touch is phenomenal. To the upper management, please tak... Read more
from
Submitted on 17-11-2016
I have stayed at this hotel numerous times for business trips the past several years but it is going downhill. Check-in was pleasant as I was treated very nicely by the gentleman that checked me in. The hotel furnishings and decor are outdated on the guest room floors. The major disappointment was the concierge lounge. I was told at check-in the lounge would be open until 10:00pm. I tried to stop by at 9:40 to grab a couple of waters and it was locked up and my key would not work. Thankful... Read more
from Blaine, MN
Submitted on 19-11-2016
You know it isn't going to be a good hotel experience when you consistently have to wait 30 minutes for the airport shuttle to pick you up or drop you off...and you see the competitors shuttles circle you twice before the Renaissance bus shows up. My concerns were soon validated with my stay. The only worse part was calling the hotel and having the clerk tell me "You need to stand at Zone 4." Hello? I'm outside standing at the sign - do I need to take a picture and send it to you? Nothing l... Read more
from Harleysville, PA
Submitted on 19-11-2016
This hotel is 5 minutes away from the airport, with frequent shuttle service. Last year, they did a nice renovation to the lobby, and the bar and restaurant too, so it's very inviting space to hang out. The concierge service during the week (closed on the weekends) is great, with plenty of seating to relax, and ample food and beverage offerings. Another big reason to stay here is the super friendly Patrick at the front desk! He is so welcoming to the guests, and makes them feel glad to be here.... Read more
from Allentown, Pennsylvania
Submitted on 19-11-2016
Great staff. Great location. Easy shuttle service. First time we stayed here, we usually stay at another property when flying. The Renaissance was closer and much easier to use. Highly recommended. Room was comfortable and clean. No complaints.
from
Submitted on 27-11-2016
I stayed at the hotel for a babymoon with my husband. Upon arrival it was fast check in, workers we're really nice, they offered me a room at ground level so I wouldn't have to take the time elevator, which was very helpful. There was a lot of noise coming from the ground level though due to the pool. Regardless to say, since being pregnant, I often wake up many hours to use the bathroom. When waking up I saw a huge roach crawling on my bag! Which prompted me to flick on the light switch and ch... Read more
from Brigantine, New Jersey
Submitted on 01-12-2016
This is a very easy hotel to enjoy, as the lobby is beautiful and the staff is wonderful. The hotel is a bit outdated, but they have done a nice job updating the rooms and common areas. Our room was huge, with a view of the water and trees out front. It's a little tricky when driving here, but my navigation was really helpful. There is a free shuttle to the airport, and a restaurant within the hotel. There is also a large indoor pool, and most of the rooms face out to this area. Be mindful, it... Read more
from New York City
Submitted on 01-12-2016
The sculpture and décor of the lobby tells you you're in a very special place. The decorating here is akin to being inn a museum-fascinating pieces everywhere you turn. Although this hotel is a bit hard to find, it's well worth a few wrong turns. Incredible value for a top-notch room (although a refrigerator in the room would be nice). Quiet, despite the planes flying overhead, we found this rate to be very appealing and the service superb.
from New Providence, New Jersey
Submitted on 03-12-2016
I have been to other Renaissance properties and have seen better. I believe this brand is in a higher tier among all the brands that Marriott carries. I am a Marriott fan. I enjoy staying at Marriott properties and got my gold status. Having stayed at other Marriott properties and having had wonderful experience, I immediately made a reservation at this hotel when I saw a promotion. Basically I paid $100 after tax on a Friday night here. I was going to do business in Wilmington DE the next day ... Read more
from Pembroke Pines, Florida
Submitted on 04-12-2016
I checked in Saturday afternoon and it was a pleasant experience seeing the staff! It's always a pleasure to see Patrick Ossel at the front desk. He is a fixture here...and he will make sure your stay is 5 stars. The Lobby and bar area are beautiful plus fully decorated for the Holidays. I had drinks and late dinner at the bar....The staff and the bar have been their for years...and they are the best!! I then went to the fitness center and worked out for awhile. The next morning I went to... Read more
from Shelburne
Submitted on 05-12-2016
Clean hotel, easy on line check in and out. Comfortable bed and friendly staff. My only complaint was no hot tub which really would have been nice after a long flight. We would stay here for a layover again.
from
Submitted on 06-12-2016
10 of us returning from a medical mission trip got stuck overnight in Philadelphia when our connecting flight got changed. We were tired and frustrated and didn't want to spend 12 hours in the airport. We found this hotel online and booked 3-queen rooms. Shuttle was there within 15 minutes. Within an hour of arrival we were eating an excellent meal in the bar/restaurant and debriefing about our trip. We had to leave the next morning at 3:30 and shuttle was there waiting. An excellent way to end... Read more
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