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Homewood Suites by Hilton Philadelphia - Great Valley

Philadelphia, PA, US (PHL)

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Based on 475 reviews
All-suite hotel located off route 202 in the Great Valley Corporate Center. Beautifully furnished suites offer spacious accomodations. Each includes f
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Homewood Suites by Hilton Philadelphia - Great Valley
12 East Swedesford Road, Malvern, PA US 19355

With a choice of one or two-bedroom hotel suites, you can expect a fully equipped kitchen with refrigerator, coffee maker and ironing facilities. We take your relaxation seriously and all guests can expect:* High-speed Internet access* Cable TV with integrated video games and video player/recorder* Work desk and lamp* Two telephones with speaker, data port and voicemailAdditionally, the Philadelphia-Great Valley hotel is positioned close to many major corporations, making our residence the ideal choice for the business traveler looking for short or extended stay corporate housing near Philadelphia. Within a short commute of our hotel, you'll find:* Siemens* Penn State University* GlaxoSmithKline* IBM* Centocor/Johnson & Johnson* Microsoft* QVCFor added convenience, business travelers can access our business center, which has most of the amenities you would need to make your stay as efficient as possible. You'll have access to our:* Meeting rooms with audio/visual equipment* Fax, printing and photo copying facilities* Express mailFurthermore, our Homewood Suites hotel in Philadelphia-Great Valley offers a fitness room and swimming pool for extended stay guests and short-term vacationers. To ensure your stay as comfortable and care-free as possible, we also offer:* Baggage storage* Laundry/valet service and coin-op laundry* Gift shop* Safety deposit box* Local area transportationWhen you're not using our leisure facilities or relaxing in your comfortable suite, you can enjoy a complimentary Suite Start? hot breakfast every morning in our lodge. When evening comes, you can kick back and relax with our Welcome Home® reception, available Monday through Thursday, consisting of a complimentary light meal and beverages. So you can rest assured that you won't get bored of the dining options available to you at the Homewood Suites by Hilton® Philadelphia-Great Valley hotel.Whether you're looking to unwind for a few days on a short vacation or you're on an extended stay at our Philadelphia-Great Valley hotel, you can be certain that you'll have a relaxing time. Make Yourself at Home®!

Amenities Include: Meeting Rooms, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 475 reviews
from Staten Island, New York
Submitted on 18-05-2016
Beds are small pillows cheap and flimsy, hotel is beautiful with a friendly staff... But they seem short staffed and housekeeping does not come in a timely manner.. Besides these issues it was a good stay... We had a great time
from Orlando, Florida
Submitted on 21-05-2016
All the staff were first class with their support and engagement. When reaching out to locate a misplaced item the attention to resolving was more than appreciated There was some construction going on the midst of a remodel Looking forward to the next trip To see the finished product
from syracuse, United States
Submitted on 22-05-2016
The Homewood suites by Hilton were very comfortable and we had an enjoyable stay, staff was friendly and helpful. The breakfast was very good wtih a nice selection and choices of food items. we would stay again
from Fairlawn, Ohio
Submitted on 24-05-2016
The staff is very welcoming and have been wonderful. Light dinners and breakfast have much better here than at other Homewood Suites that I have been at in the Philadelphia area. The rooms are clean and comfortable. The workout area is comfortable and has plenty of machines to work off the days stress.
from Sterling, Virginia
Submitted on 25-05-2016
You can't beat Homewood for value, efficiency, cleanliness and all around a great hotel. Always choose if possible. The breakfast buffet is top notch and the evening meal is available just in case you need it.
from York, United States
Submitted on 30-05-2016
We stayed here overnight as a result of a basketball tournament. It is a very clean and comfortable facility. The guest rooms are nicely appointed and they are very comfortable. The staff is very friendly and helpful. The free breakfast was amazing. We would definitely choose Homewood Suites again.
from Killingworth, Connecticut
Submitted on 31-05-2016
The first thing I have to say is the Homewood Suites are my preferred Hilton properties, the go-to if you want comfort. The 2 room suites are large (this one was well kept), the beds were comfy, the AM breakfast was well stocked, and the staff was friendly. We called in late Sunday of Memorial Day (soccer tourney) and were able to get 11 rooms. Miracle, yes, because it was actually at a great hotel with many options around it, easy in-out access and plenty of parking. I think you converted ... Read more
from Peabody, Massachusetts
Submitted on 31-05-2016
Visited for my cousin's wedding. Room size and comfort was average, but I expected more for the price per night. Overall the room was clean, except for a few spiders; and the towel rack inside the shower was rather inconvenient. Other than that my stay was good overall.
from Winthrop, Massachusetts
Submitted on 01-06-2016
We came here for a wedding it was a nice place. The only problem we encountered was how you got in and out of the parking lot to the street. If you missed the entrance you had to drive all the way around or break the Pennsylvania driving laws. Other than that it was an enjoyable experience.
from Palm Beach
Submitted on 03-06-2016
I had a wonderful stay after a long day traveling. I got to the hotel at 10:30am and they let me check in early which made my trip. I went to catch up on some sleep and then went out for happy hour and I had the place to myself with two beer taps and a salad bar ­???­???­???­???
from Lebanon
Submitted on 18-06-2016
Visited for one night when in town for reunion. Staff was friendly and facilities were very clean. Had a chance to visit the indoor pool. A little strong on the chlorine smell but otherwise fine. Also went to the fitness room and enjoyed the assortment of mchines there. Good breakfast that was complimentary and well stocked. Need additional waffle machine though since it had a real long line. I would definitely recommend and return again.
from Phoenix, Arizona
Submitted on 18-06-2016
Stayed here recently for a business trip. It is a great location and I received great service during my stay. The staff was very professional and cared about service. The rooms were clean and pretty up to date. I will definitely stay here the next time I'm in Malvern.
from Hvidovre, Denmark
Submitted on 19-06-2016
From the moment we Arrived we felt right at home. The receptionist was kind and smiling. The room was amazing and well layout. The pool was great and the breakfast also. All in all we had a great stay.
from Philadelphia
Submitted on 19-06-2016
I feel everything was good the staff that clean were nice and tried to help with the ants .The food was great besides the ants I would stay there again very clean.My kids enjoyed the pool and so did they friends
from Colon Michigan
Submitted on 20-06-2016
We traveled from Michigan for my granddaughters graduation party. We arrived at 5 AM, they were very accommodating with with an early check-in. No extra charge Very comfortable like being at home. Highly recommend ­???
from Philadelphia, Pennsylvania
Submitted on 22-06-2016
Great hotel, but need better customer service, lost My Gold status and points because they couldn't merge my accounts, had to call the 800 number with some resolution , they merged the accounts but lost a lot of points, The rooms are clean, great locations, ok breakfast but could be better with more selections.
from Phoenix, Arizona
Submitted on 22-06-2016
I recently stayed at the Great Valley Homewood Suites. Rooms are clean and good size and the staff extremely helpful and friendly. I enjoyed the complimentary breakfast. The workout room is the only area of improvement. It is a little small.
from Point Pleasant, New Jersey
Submitted on 23-06-2016
Having stayed in a number of Homewood Suites (and similar offerings of competitive hotel chains), this was your basic hotel, not too much more, not too much less. Our room was ground floor, next to the elevator so it was fairly noisy. The refrigerator in the room did not work well; the freezer worked but the frig part did not get cold at all during our stay. Overall, the room was clean, maybe a little tight space wise but it was fine for a night. Breakfast was okay and service was okay. Aga... Read more
from Asheville, North Carolina
Submitted on 23-06-2016
Is undergoing a major renovation. Lobby all torn up when we were there. Front desk staff was clueless when asked any question. Poorly trained. Room was fine and typical Homewood suites. Did not get maid service one of the nights we were there. Not sure why. Front desk said they were busy so they may have skipped us to take care of the room where guests were changing over. Huh? Breakfast was nice with many options. Just off 202 but have to wind around to get there from 202 north. Overall, just n... Read more
from Traverse City, Michigan
Submitted on 29-06-2016
We've stayed here many times over the past five years. The rooms are clean and attractive. The bed is comfortable and there are plenty of pillows. Lots of options with two TV's (one with a desk area), fold out bed from the sofa for kids or extra travelers, kitchen is equipped with a cook top, pans, dishes, microwave, refrigerator, dishwasher, and dining table. There is also an ironing board, iron and a closet for your better clothes plus a dresser. There is a set of doors for privacy to the b... Read more
from Wilmington, Delaware
Submitted on 03-07-2016
We were in the area for a wedding and didn't want to have to drive 45 mins home after having fun. Found a great rate online and booked a King suite. First time staying at a Homewoods Suites but would book again. Hotel reception was great, clean lobby, small lobby store. They had a large breakfast area, huge outdoor seating/cocktail area with a variety of seating options and an indoor pool. Our room was lovely and huge. There was a full size fridge, small kitchenette, eating table, chair, comfy s... Read more
from Bloomfield Hills, Michigan
Submitted on 03-07-2016
Great hotel and would definitely stay there again. Convenient location, friendly staff, big and clean room, free happy hour and breakfast, and overall nice place. Outdoor courtyard has nice sitting area as well. They did a great job on the renovation.
from Simpsonville, South Carolina
Submitted on 06-07-2016
Homewood has the best hospitality. Stayed at another Hilton chain last two weeks, doesn't compare. These folks act like they are glad to have you here and mean it whether here, Atlanta, Charleston or wherever which is why I'd recommend anytime! Proves that good management and customer service goes a long way! And I'm picky, just ask the folks at the last chain I stayed at. ­???
from
Submitted on 06-07-2016
Thank you to the entire staff for a great stay. You made me and my family feel right at home. All of your hard work did not go unnoticed. The kids had a blast in the pool and breakfast was wonderful. Thank you again!!
from
Submitted on 08-07-2016
I find the rooms and service to be excellent. The breakfast is consistently good with a fair selection of options. The evening social can vary from excellent to passable. But I am a long term guest and use the social as my evening meal most days.
from Virginia Beach, United States
Submitted on 10-07-2016
This was just a stop on a family driving trip where we stayed at 5 different places, one of which was a Fairmont property. Homewood Suites was by far the nicest and cleanest, with the best staff of them all for a lessor price.
from Baltimore, Maryland
Submitted on 11-07-2016
More than six months ago, my family booked a two bedroom suite for this past weekend. My son was participating in a lacrosse tournament and this hotel seemed to be perfect. About an hour before we were about to check in, I received a phone call stating that something had happened to our room and that they would not be able to accommodate us. They offered to put us up in a Comfort Suites (which had terrible reviews) in a traditional hotel room that really only slept four. When asked how they ... Read more
from Flanders, nj
Submitted on 11-07-2016
Unfortunately a bug problem forced me to check out sooner than expected. Although I have stayed at this hotel several times, I will not return. There are many other hotels in the area that are far superior to this Homewood Suites.
from Montreal, Canada
Submitted on 18-07-2016
Friendly staff, clean rooms (now renovated so the appliances are much quieter). The presence of a kitchenette is very nice if you are in for an extended stay as you can eat much healthier. Would recommend
from Groton, United States
Submitted on 19-07-2016
This hotel is easy to get to, very comfortable, very clean, and best of all a very great staff. The suite atmosphere makes the stay much more home like than just a single room. The arrangement of separate rooms made this far more homey than my first apartment.
from
Submitted on 20-07-2016
Homewood was recommended for our recent trip to Philly area for lacrosse tournament. Really wowed by appearance of entire hotel, from the lobby to the courtyard to the suites. The staff was unbelievably friendly and helpful. Would absolutely stay here again.
from Yorktown Heights, New York
Submitted on 24-07-2016
Always use Homewood suits for my family trips especially when I take my parents with me. I usually take the 2 bedroom suits we have the privacy also get a feel like staying at home. Cleanliness is excellent
from
Submitted on 24-07-2016
Quick Check-In and Check-out, spacious room and good selection of breakfast. Great staff as mentioned by other reviewers also. The evening social could be a good option if you are traveling with family.
from Erie, Pennsylvania
Submitted on 24-07-2016
Great front desk staff. Especially Brandon. The only problem not the hotels fault is that the closest exit was an EZpass only exit. I would definitely stay there again. Great area, clean hotel and very friendly staff!
from Sachse, United States
Submitted on 24-07-2016
I have stayed at this hotel twice but I had to cancel my last stay due to illness. I canceled at 7am that morning and they told me I would still be charged full price for the room for the night. I asked for some kind of break or maybe a credit if I rescheduled and they said no way.
from Stafford Twp
Submitted on 25-07-2016
Homewood suites is my favorite hotel of all. I stay in them often when traveling with family. This particular one was a big disappointment. Upon entering our room, we immediately noticed that the security mechanism for the door was wobbly and not secured to the door frame. It could easily be forced off the frame. Next, the cold water didn't work in the kitchen sink. Next, the toilet clogged in one of the bathrooms. Then, we found a broken light bulb in one of the lamps. We waited until the morni... Read more
from Rochester, United States
Submitted on 27-07-2016
Each room has a full kitchen and the basic cooking utensils (pots, pans, silverware) to prepare your own measl. This is a welcome ammenity for frequent travelers. Sitting area in room is nicely laid out and comfortable. Outdoor grill area with 2 professional gas grills, several fireplaces and plenty of modern outdoor couches and tables is a huge bonus. Wish I could stay here for all my trips.
from Mays Landing, United States
Submitted on 27-07-2016
This hotel is newly renovated and very clean..Looking forward to going back. The staff that I encountered was very friendly helpful. I definitely recommend this hotel, close to shopping, restaurants, entertainment.
from Ridge, New York
Submitted on 30-07-2016
Hilton rewards did'nt help. Paid extra for a ground level room. It wasn't ready. Large suite Living room. Flat screen bedroom king bed. Not great. Bath area with separate tub and bowl. No SAFE in room. Ants but not in quantity. The staff really didn't put it together. Probably won't go back.
from Palmyra, Pennsylvania
Submitted on 08-08-2016
We stayed for a soccer tournament. The hotel staff was very friendly and accommodating. The rooms were clean and filled with everything you needed. They had a very nice outside courtyard with grill sand fire pits next to the indoor pool. The staff definitely went above and beyond to make our stay a good one. They even gave our kid sunglasses that they wore at their tournament.
from Houston, United States
Submitted on 15-08-2016
Extremely surprise with the staff, service and complementary services provided at this location. Every night there was an amazing complementary array food, beverages to enjoy. Dessert was amazing!!!!!! Great clean rooms, fully equipped kitchen, complete with silverware.
from Dorado, Puerto Rico
Submitted on 31-08-2016
This is my home away from home as I frequently stay here because of business travel. The location is great. Restaurants and shopping near by, some walking distance others you need a car. Not a pedestrian friendly area as there are no sidewalks. The hotel was recently remodeled for a more contemporary look, staff is friendly, common areas are kept clean. Breakfast and afternoon cocktail included - reasonably good quality. I have recommended to coworkers and no complaints. Do recommend!
from Manorville, United States
Submitted on 02-09-2016
The suite was perfect for our family and the courtyard was a huge plus. We grilled for all our friends and it made it easy to just sit back and relax. I highly recommend this hotel. The staff was incredible and super friendly!
from Havertown, Pennsylvania
Submitted on 05-09-2016
I think that management doesn't properly staff for the anticipated amount of guest . When I tried to address issues with assistant manager she was very dismissive and more involved with her children who she brought to work with her .
from Philadelphia, Pennsylvania
Submitted on 07-09-2016
Best Hotel in Pennsylvania. My family had an awesome time. Great staff! Keep up the good work. Would to have stayed longer. The remodeling give the place a touch of elegance, and allows you to keep you budget.
from New York City, New York
Submitted on 07-09-2016
It's was a nice experience in the hotel,very clean, the staff were very polite,efficient. We use the barbecue and the fire pig they were clean. We feel like home.we highly recommend it to my friends and family.
from Philadelphia - Great Valley, United States
Submitted on 13-09-2016
Great hotel, but we had ants; lots of ants. Ants don't bother me, so I didn't really mind, but we had a swarm in the kitchen. Other than that, everything was great. We had a wedding at the country club, so it is convenient for that.
from Rio Grande, New Jersey
Submitted on 24-09-2016
Our room wasn't ready when we arrived an hour after the advertised checkin time. A minor setback when looking for rest when traveling with a 1 &3 year old. There was a wedding party staying there, so the propensity for interrupted sleep was there, but all was quiet. It was a great stay, and for s family, it was a perfect room setup with a full fridge, microwave, dishwasher and ability to cook on a small cook top.
from
Submitted on 27-09-2016
Excellent, clean, comfy and great staff! We were pleasantly surprised at efficiency and ease checking in and out was. We had a great night sleep and then had an excellent breakfast. The outdoor area was so nice and the pool and exercise rooms were very inviting. I would stay here again in a heartbeat! Thank you for the great stay!
from Brooklyn, New York
Submitted on 27-09-2016
the Ac unit is very loud, woke us up at night every time it turned on ( set on Auto); pool was closed right before we wanted to use it, some one threw up in it; no ice machines on the floors; and our floor whole way smoked like weed.
from Charleston, South Carolina
Submitted on 28-09-2016
Check in was easy. Room was spacious, very clean . lovely kitchenette ,king bed . Wonderful spot. Breakfast better than average, but there were many choices. Would stay here again. Pet friendly place .
from 19713
Submitted on 28-09-2016
This hotel is very clean and the staff is so friendly! the only issue I had was the beds were not comfortable to me but I am very picky when it comes to my bed. Other then that the rooms are beautiful!
from Brookhaven, United States
Submitted on 02-10-2016
We spent two wonderful days, in a lovely suite, where we could stay with friends who flew in for our Sealing. It is an amazingly convenient location to get to Philadelphia, Downingtown, and Essington, where the weekend activities were taking place.
from Union Springs, New York
Submitted on 04-10-2016
Worth every Dollar Spent !!! Clean rooms and Very Friendly Staff . In a very good location to stores and some great dining .. Would reccommend this Hotel to friends and family .. Having complimentary breakfast and dinner social was a great idea..
from
Submitted on 13-10-2016
Checking in after midnight was easy, no issues. BUT when you are flying all day. The first thing you need is a hot shower.... NO go, nothing COLD water everywhere. this is now 1:30 am. a cold shower is never good. when you only have 5 hours before you check out and are on the again... I tried this hotel due to the setup, which I liked since I travel for extended times. NOT sure if I should try again...
from Alabama
Submitted on 13-10-2016
NO HOT WATER. I would not suggest a LATE arrival. so you can check to see if everything works. I arrived after midnight, too late to change once you are in the shower. If they could make it right I might try it again since I liked the room feel.
from Elmont
Submitted on 18-10-2016
We're are very pleased with our recent stay. I always choose homewood suite for a mini getaway since I have a child who has food allergies and they've kitchen where I can prepare his food. The pool is nice and big but the water is cold. My son wasn't able to use it ­???. Other than that, we are very satisfied and exceeded our expectations!
from Cape Charles, United States
Submitted on 18-10-2016
Enjoyed our stay! I would certainly stay here if in the area again. The kids enjoyed themselves also. They also want to come back. I would recommend this hotel to family and friends. Couldn't have made a better choice.
from Jessup, United States
Submitted on 20-10-2016
Very friendly staff, especially the young man who checked me in. There room was very clean and well-appointed. The bed was comfortable and I was well-rested the next day to head out for business. The kitchen was very clean and nicely appointed as well. I would definitely stay here again and I would highly recommend it.
from Watkinsville, United States
Submitted on 21-10-2016
We were in the area, our son and his fianc├ęe had chosen this hotel for family and guests.The staff was extraordinary . They took care of anything we needed. Homewood Suites is very clean and well maintained and very quite. This hotel is conveniently located.
from State College, United States
Submitted on 25-10-2016
Hotel and staff are fantastic! Newly renovated!!! The breakfast and evening reception were great! This is also a very easy hotel to get to from the highway. Most GPS will take you right to the front door.
from
Submitted on 25-10-2016
Had a very nice stay. Location is within a short distance of a Regional train station for trips into to Philadelphia to avoid traffic, parking, and sometimes narrow streets. Hotel staff were friendly and helpful. Would recommend.
from New York City, New York
Submitted on 26-10-2016
The room and hotel set up were nice, but there were some stained bedding and a mild but strange odor. The breakfast was fine, but lacking in some health conscious variety. Also, when breakfast is busy, slow to refill coffee and other choices.
from New Hope, Pennsylvania
Submitted on 26-10-2016
We stayed here for a party that was across the street. There are a lot of companies in the area and it was obvious they cater to longer stays. It was like a mini apartment. Perfect for two people. The hotel offered social events during the week(which we weren't there for), and there was a great outdoor area with fire pits.
from Chicago IL
Submitted on 02-11-2016
For the price, this place can't be beat. Clean rooms. Big suites. Friendly staff. This was our second year staying here. The only problem is parking on the weekends. This lot really fills up fast at night.
from Peoria, Illinois
Submitted on 04-11-2016
Other than the beer not being cold and the shower temperature varying from lukewarm to scalding, my stay was excellent. For the price, it's a good value place to stay. Close enough to the highway for convenience but far enough away that you can't here it from your room.
from Levittown, Pennsylvania
Submitted on 06-11-2016
My husband and I go on little getaways a few times a year so relax and reconnect, this is the first time we have stayed in a Homewood Suite and it definitely will not be our last. The facility and our room is clean, modern and comfortable. Their coffee is good and available 24 hrs in the lobby, breakfast is included and check out is 12 on the weekends!
from New York City, New York
Submitted on 07-11-2016
Great two stays at hotel. Breakfast was a little light for me. I prefer simple eggs, meat, cheese and bread, but the food was good overall. White wine in the evenings was great by the fireplace. I have to especially thank hotel staff for looking after my cat. They thought he was lost but he is just very good at hiding. Great customer service and overall nice hotel with large, indoor heated pool.
from Chicago, Illinois
Submitted on 07-11-2016
Good place to stay ( or have an extended stay) if you are in the Malvern area. If you are looking to buy groceries or convenience products, there is a Target (with a Starbucks inside) in a mile or so. Rooms are spacious. However, Internet streaming speed could have been better..
from Charlotte, North Carolina
Submitted on 12-11-2016
Nice size suites, far from luxurious, but fine for a business trip or quick stopover in the area. Good breakfast, good gym, the 'suite' is really just a small kitchen and separate living area - not really necessary for a one night stay, but I'm sure would be appreciated if longer.
from Kalamazoo, Michigan
Submitted on 18-11-2016
This was one of the cleanest hotels we have ever stayed in! The 2 bedroom suite wasn't huge, but worked for our family of 6. The pool and hot tub were very nice, staff was great, and breakfast and evening social were a nice benefit!
from Manassas, Virginia
Submitted on 22-11-2016
The last time I was here (March) they were in the middle of their renovations, and things were a little topsy-turvey. The renovations are all done now, and everything looks super. The lobby has been completely re-done, and is very modern looking now. the room furnishings are updated. Staff is still just amazing - they always act like they have just been waiting for you to arrive, and are so glad you are there. Nothing on the outside has changed, so there is still plenty of dog-friendly walking... Read more
from Tampa, United States
Submitted on 22-11-2016
I was able to check in online and pick the suite I wanted. The facilities were clean and well kept. The staff was fabulous. I came in late one evening after the social time and was able to get a glass of wine and wind down. I have already recommended this hotel to my employer and family.
from Severna Park, Maryland
Submitted on 27-11-2016
Nice place very clean, easy access to highway. The pull out couch was very uncomfortable and my teen boys did not sleep well. We took our dog and that worked well for us. I was surprised to see there was not a hairdryer in the room.
from
Submitted on 02-12-2016
We picked Homewood Suites because of the great reviews and the extra room while traveling with two kids. We needed a place to stay near Havertown, but wanted to avoid the traffic around King of Prussia. The Malvern location was perfect! The 1 bedroom suite was just right for our family of four. The room was clean and the beds were comfortable. We did not use any of the appliances, other than the fridge to hold some milk for the kids' bedtime snacks. We enjoyed the complimentary breakfast. The wa... Read more
from Redding, California
Submitted on 04-12-2016
We are repeat customers. We love this hotel. Great free breakfast, indoor pool & hot tub, quiet neighborhood near Wegman's, WaWa, & Target, and near highway access. King of Prussia Mall is 10 minutes away.
from New York City, New York
Submitted on 05-12-2016
Location of the property was convenient to our event, I had a group staying for an event close-by, we occupied 23 rooms. In feedback from our group, the rooms were as-expected, breakfast and eating areas clean, hotel well-maintained in general. The issue several guests had was with Aisha, the Asst Gen Manger. Two in our group had rooms that had not been cleaned prior to arrival, we had two others who had minor issues, and one who needed extra assistance. In each instance, the feedback was th... Read more
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