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The Hotel Lancaster

Lancaster, PA, US (LNS)

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Based on 249 reviews
Room & Rates

Classic Double Room

  • Two Queen Beds
Complimentary wireless Internet access and wired Internet access (surcharge) keep you connected. A coffee/tea maker and a refrigerator are provided. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, rollaway/extra beds, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.

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Classic Room

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected. A coffee/tea maker and a refrigerator are provided. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, rollaway/extra beds, and cribs/infant beds are among the conveniences offered. This room is Non-Smoking.

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The Hotel Lancaster
26 East Chestnut Street, Lancaster, PA US 17602
  • Business Center
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Breakfast
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 249 reviews
from Illinois
Submitted on 19-05-2016
A nice hotel in downtown Lancaster, an area which doesnâ??t seem to have many good, reasonably priced hotels (except for the pricier Marriott). Easy walking to downtown restaurants, etc; modern bar (with food) is across the street. Room was quiet, clean, comfortable and well equipped. Good shower; no bathtub. Spacious lobby with coffee, computer & printer, and breakfast area. Breakfast was limited (cereals, bread, fruit, juice, etc.) but OK. Staff friendly. Parking, in the adjacent parking garag... Read more
from Miramar Beach, Florida
Submitted on 24-05-2016
We are not very high maintenance and we don't ask for much so the fact that we were not pleased was very disappointing for us. We usually stay at a budget hotel because all we really need to be happy is a clean, comfy, safe place to sleep with the basic amenities. That should not be too much to ask. We decided to "treat" ourselves this trip as it was our 10 year anniversary and stay in a nicer place closer to downtown. Cosmetically, the hotel has been remodeled very nicely and it looks great ... Read more
from Sunrise, Florida
Submitted on 25-05-2016
It was a nice surprise to visit a hotel with our dog and not be treated as a second class citizen. Everyone, from front desk to maids, we're welcoming to our group and our dogs. The rooms were nice and reasonably priced. Nice location with a quick block walk to park area with green grass for dogs, and plenty of dog friendly restaurants within a short walk. I will definitely stay here should I find myself back in Lancaster.
from Lodi, California
Submitted on 26-05-2016
We recently booked three rooms at this hotel for a business trip . One King, one Queen, and one Double Queen. All three different rooms were great! It was a perfect location! Nice hotel, clean rooms, quiet ! Many restaurants within walking distance. Front desk staff was friendly & helpful at finding us new places to try . We even got free tickets to a local baseball game . Hotel manager Gary was also terrific and helped us with our transportation needs ! I highly recommend this establishment an... Read more
Submitted on 29-05-2016
I am sitting in the lobby waiting for my room. I am in Lancaster for a wedding having drove in for the day intending to spend one night. The wedding is at four and checkin in at three. Upon making the reservation was told we could get in the room as soon as it was ready. At noon arrival today was told room not ready. Try back at 1:30. Two ladies working front desk. Asked is it likely the room will be ready and began explaining the four o'clock wedding. The less friendly of the two clerks began ... Read more
from Leamington Spa, United Kingdom
Submitted on 03-06-2016
We stayed here for 4 days during our Training for Auntie Anne's. The hotel was brilliant great location, the receptionist was very welcoming and helpful. The room was clean and very comfortable. Also John the owner went above and beyond in helping us and making our stay a very pleasant one. Would recommend a stay here for sure! đ???đ???
from Ohio
Submitted on 08-06-2016
We liked that the hotel was in a location that allowed us to walk to most everything. Nothing fancy but clean and the staff was helpful with a list of places to dine. The continental breakfast was basic but adequate. Parking garage next to the hotel was $10/day and we basically just left our car parked and walked everywhere and saw that most areas you had to pay to park anyway. Our expectations weren't high so no disapointments here.
from Copenhagen, Denmark
Submitted on 12-06-2016
I stayed at this hotel for four nights and it was a great experience. The staff is very helpful and welcoming. Even before I booked the hotel I got a lot of help from the sales manager Gary. For example he made a phone call in the US for me (his own initiative) because I had a request about transportation. That was very considerate and convinient for me who is living in Europe. He answered quickly and competent to all my questions. And the helpfullness of the staff continued throughout my whole ... Read more
from Corning, New York
Submitted on 12-06-2016
The hotel sits in the heart of downtown Lancaster with in walking distance of restaurants, clubs and shopping. The rooms are good sized, clean, well appointed with amazingly comfortable beds and pillows. There is a nice light breakfast with locally homemade breads, granola and yogurt. Coffee available all day. Staff are friendly and helpful in a way that goes above and beyond.
from Philadelphia, Pennsylvania
Submitted on 14-06-2016
My husband and I stayed for 2 days at Hotel Lancaster recently. We were very unhappy with our stay and will never go there again. The wifi in the rooms was really bad. We just could not get the signal when in our room. The breakfast was awful. The selection was the most limited that I have ever seen in a breakfast offering. There was one kind of bread (with seeds, which was very dry and tasted a little off, but there was no alternative), yoghurt, and cereal. We ended up going out for bre... Read more
from Lewes DE
Submitted on 20-06-2016
Hotel Lancaster was very nice. It was easy to find with convenient parking garage next door. The price for our room was very reasonable. Our room was so comfortable and clean. Hotel Lancaster seems close to attractions which we found convenient. We attended the Skynyrd Concert at Clipper Field. The reception desk staff were so pleasant and helpful. In the morning we had a continental breakfast with many different items being offered. The blueberry coffee cake was wonderful! We enjoyed our... Read more
from Pittsburgh, Pennsylvania
Submitted on 25-06-2016
I booked this hotel while in the area to attend the Celtic Fling festival in Manheim. The historic building (former tobacco warehouse) is charming. Rooms are clean and comfortable, with original wood floors and exposed brick walls to frame the modern yet classic furnishings. Interesting art and decor throughout the lobby provides cozy sofas and a welcoming atmosphere. The Included breakfast was more than adequate, with healthy choices as well as waffles, etc. for your sweet tooth. The only neg... Read more
from Toronto, Canada
Submitted on 04-07-2016
I was so impressed with front desk reception when I was arrived almost close to mid night! Especially after 9 hours long driving, the lady is so friendly & warm welcome manner! After check-in done, I presented a coupon for free parking & got confirmed no problem. It means that verbal agreement bonding both parties! She is the hotel staff and represent the hotel. When I checked out after 3 days stay, the day shift front desk staff told me that should charge me parking for 3 days, I was so surpri... Read more
Submitted on 06-07-2016
My girlfriends and I planned a weekend away a few weeks ago hoping to stay in a hotel walkable to all of the restaurants and shops downtown. I booked a room for us through Expedia. When we arrived to check in the woman at the front desk could not find our reservation (not her fault it was actually Expedia's error) HOWEVER she was SO incredibly rude and hostile in letting us know! I honestly have never ever experienced anything like it...I kept looking for a hidden camera. Her reaction to the... Read more
Submitted on 07-07-2016
Everything is very clean, always a priority to me. Staff at the front desk were certainly polite enough and all other staff interaction was pleasant. My complaints: bed was too soft (for me), shower had very little pressure, hallway on the 9th floor was about 80-90 degrees. And the elevators are all too slow. But this is rural PA not central NJ, so the pace should be s bit slower. I was a little taken aback by the breakfast at first, but had I been expecting a "continental" breakfast, I... Read more
from Miami, Florida
Submitted on 24-07-2016
We just spent two nights at the Lancaster for a wedding and found it comfortable, clean, and staffed by friendly personnel. The buffet breakfast was appropriate to this class of hotel with excellent yogurts, breads, boiled eggs, and fruits in a relaxing setting off the lobby. I used the exercise room which provided towels and water and was immaculate. The parking garage is very convenient to the hotel and at $10 a day not extortionate. Not a bad choice for a Lancaster stay.
Submitted on 26-07-2016
We stayed at the AmishView Inn. Such a beautiful hotel. A bit pricey. But, for a special treat it was well worth the money. Beautiful suite. Amazing views of a working Amish farm. Peaceful. The included breakfast was delicious & plentiful. The whole area seemed blessed. The ride on the Amish buggy was unique & informative. Can't wait to go back.
from Berkeley, California
Submitted on 28-07-2016
Passing through Lancaster and needed one overnight stay. The Hotel Lancaster was affordable and in a great location. The staff was super nice and even gave me a discount card for a restaurant across the street which was also great. Would recommend over other more expensive options in Lancaster. Great room, very clean. no complaints. Thank you!
from Hong Kong, China
Submitted on 29-07-2016
We have a nice one night stay at this hotel recently, staff members are friendly, room is clean, bed is comfortable. Area that can be improved are the breakfast items, very limited and mainly cold items.
from Wilmington, Delaware
Submitted on 30-07-2016
Convenient to everything downtown Lancaster has to offer. The hotel/room was clean. All staff interactions were pleasant. The room was adequate size-wise. The AC was a little noisy and I pulled out the plug on the mini-fridge to silence it. Had a number of mini pillows with tucked in full size pillow cases. I would prefer a real pillow. The breakfast was okay but there are a lot of options close by. Parking was very convenient. We got what we paid for and were satisfied.
from Annville, Pennsylvania, United States
Submitted on 01-08-2016
My understanding is that the hotel was in shambles until new owners purchased it two years ago. You can see renovations and improvements in the lobby and rooms. Everything appeared to be clean and well kept but there was some wear and tear on the carpet in our room and the maid forgot to leave soap and shampoo. The staff was very friendly though and the hotel is conveniently located within walking distance of downtown Lancaster shops and nightlife. Not luxurious but a good option for the cos... Read more
from Otego
Submitted on 08-08-2016
We were in town for a scrapbooking conference at the convention center and decided not to stay at the hotel connected to the center. We figured we could walk the 2 blocks to the convention center. The hotel was in a nice neighborhood and had parking right next door (even tho we had to pay for parking it was come and go as many times as you wish for the one fee). As it turned out many of the conference goers had to park in the garage next to our hotel. I always worry about finding a place to ... Read more