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Hampton Inn Philadelphia King Of Prussia Valley Forge

Philadelphia, PA, US (PHL)

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Based on 592 reviews
BookIt.com Extra Values: FREE Breakfast FREE High-Speed Internet Access FREE Parking
Room & Rates

1 KING BED DELUXE RM SMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1 KING STUDY SOFABED SMOK

FREE HI SPEED-SITTING AREA-LAPDESK, CURVED SHOWER ROD-WORK AREA-WATERPIK SHWRHEAD
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1KING BED DELUXE RM NOSMOK

FREE HI SPEED-REFRIGERATOR-MICROWAVE-LAPDESK, CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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1KING STUDY SOFABED NOSMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WORK AREA-WATERPIK SHOWERHEAD
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2 DBL HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, FREE WI-FI/HOT BREAKFAST INCLUDED
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1 DBL ACC TUB NON SMOKING

HDTV/FREE HI SPEED/LAPDESK/WORK AREA, FREE HOT BREAKFAST
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1 DBL ACC W/TUB SMOK

HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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2 DOUBLE BEDS NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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2 QUEEN BEDS NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WORK AREA-WATERPIK SHOWERHEAD
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Hampton Inn Philadelphia King Of Prussia Valley Forge
530 W. Dekalb Pike (Rt. 202), King of Prussia, PA US 19406


GREAT AMENITIES
So much to offer with great amenities!
From free breakfast, free beverage area, free high-speed internet access, and free parking, you`ll also have access to the business center and meeting rooms. And don't forget about the dry sauna and state of the art fitness center.

 


GUEST ROOM AMENITIES
You`ll find fantastic restfull sleep in the famous Hampton Bed. Need to do a little work? You`ll have free high-speed internet access in your room, and you can use the convenient laptop desk or the large work desk. Or relax and enjoy your flat screen HD television complete with premium cable channels.


DINING
Breakfast is ready each morning and it`s on the house! Enjoy a great breakfast buffet complete with the Hampton Waffle station. There`s nothing like a hot breakfast and delicious coffee to start your day. And if you`re on the run, they offer a quick, healthy breakfast and a bottle of water in their free Hampton`s On the Run breakfast bags. There`s lots of wonderful lunch and dinner dining in the area and the helpful staff will be there to assist you in  your choices. Room Service is also available.

 

Why Stay Here?

  • FREE Beverage Area
  • FREE  Dry Sauna
  • FREE State-of-the-Art Fitness Center
  • Coin Laundry
  • FREE Parking

AMENITIES:
  • 24-Hour Front Desk
  • AAA Approved
  • Adjoining Rooms
  • Business Center
  • Business Services
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Great for Kids
  • Handicap Services
  • Ice Machine
  • Laundry Services/Laundry Facility (+)
  • Luggage Storage
  • Multilingual Staff
  • Room Service
  • Safe Deposit at Front Desk
  • Shopping (nearby)
  • Smoking Rooms Available
  • Vending Machines
  • Wake-Up Service
  • Wheelchair Access
  • Wired Internet
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 592 reviews
from Tel Aviv, Israel
Submitted on 18-05-2016
Very clean. Friendly staff. Comfortable beds. I asked If there were vegetables for breakfast and the staff took care of it although it is not an usual breakfast item in the menu and country. No complains but just take into account this are simple accomodations, nothing fancy or pampering. It is like a budget hotel.
from nyc
Submitted on 18-05-2016
Unfortunately the room, particularly the bathroom is very worn, with cracks in the sink and a running toilet. Also, the room was not cleaned on my first day there. (I put my do not disturb out only at about 2:00 PM.
from Westchester County, New York
Submitted on 21-05-2016
Despite the hotel being full, everything ran smoothly. It was a short distance to the university and parking was no problem. The beds were comfortable aven though we were on the first floor it was quiet.
from Minneapolis, United States
Submitted on 22-05-2016
We were very happy with our experience at the Hampton Inn located in King of Prussia PA. The staff went out of their way to make sure we were happy on multiple occasions during our 3-night stay. The breakfast was excellent and rooms very clean and comfortable!
from Silver Spring, United States
Submitted on 23-05-2016
Great staff! Very friendly and helpful. Some of the rooms are a little old but very clean. Some of the outlets in the room didn't work and the Wifi wouldn't connect. However, it was an overall good stay. I will be back.
from United States
Submitted on 01-06-2016
The room was clean and well maintained. Some noise from the hallway did travel into the room, but it wasn't disturbing. The sc cycled off during the night and the room became too quiet after the noise of the ac and would wake us up. The ac also didn't maintain the temperature overnight and I would walk up too warm each night. The breakfast was a standard Hampton Inn breakfast with a waffle machine, microwaved omelets, bagels, and other pastries.
from Rochester, New York
Submitted on 05-06-2016
This hotel wasn't your typical Hilton hotel. It is true that the hotel is in pretty rough shape in regards to being outdated. Although the wall paper was peeling in our bathroom and the patch work they did on the wall was terrible, the hotel was clean. Unfortunately, when things are so outdated it automatically feels dirty. But our room was clean and the beds were comfortable. The staff was very friendly and accommodating, I can't fault them for an outdated hotel. The free breakfast was very goo... Read more
from New York City, New York
Submitted on 05-06-2016
Our room was an odd numbered one and there was substantial highway noise. A room on the even side of the building did not have the same level of noise. Room was clean and comfortable. Staff was very pleasant and helpful. Breakfast was just ok, I have eaten in a number of different Hampton Inns and this one was mediocre.
from Hartford, Connecticut
Submitted on 05-06-2016
This was the worst Hampton Inn experience that we ever had. We were told they were going to redo it and it was one of the original Hampton Inns. First of all the room was not up to Hampton Inn standards. It did not seem that it was clean. The carpets were not vacuumed in the room judging from some minor stuff dropped onto the carpet. The cabinet was completely dusty on the top. The wall sconces/lamps were dusty and it seemed anywhere else one would look you would find dust. I went around... Read more
from
Submitted on 06-06-2016
Chick in process was fast, reception staff were so nice. Room was average size. It was clean and equipped with comfortable bed. Bathroom was clean. Lobby size was ok. Free parking and Internet. Breakfast was OK. The only disadvantage was the noise coming from outside. That is why you will need to use the ear plugs which will be available at bathroom.
from Stroudsburg, Pennsylvania
Submitted on 18-06-2016
Upon our arrival, the front desk staff was very friendly and helpful. They showed interest in our reason for being in the area and our plans for the evening. They then suggested places to eat, gave us a copy of local restaurants and even gave us coupons for a free appetizer. The room was clean and comfortable. Overall our stay was lovely. We would stay here again as well as recommend it to friends and family.
from Baltimore
Submitted on 18-06-2016
We checked into our room then left for an evening out with family in the area. My wife set the room at about 68 degrees with a high fan. When we returned at 11pm, the room was a sauna. Someone entered the room, left us a note to enjoy our stay on the notepad and turned off the AC and fan. Thanks, nothing like trying to fall asleep late at night in a stuffy room. Why would they do that after someone checked into the room? The breakfast was nothing special. When I came down at 8am, there was tra... Read more
from Worthington
Submitted on 19-06-2016
Needs some TLC. If you need something done right contact Greg who is the evening supervisor. He knows how to take care of the customers. The breakfast is nice way to start the day. Close to the mall and several eating places. Just ask for a room on the other side of the freeway.
from Reading, Pennsylvania
Submitted on 20-06-2016
The staff at check in were professional and extremely helpful. Our room was clean and well kept. The complementary breakfast was impressive with many choices. Overall this was a very nice Hoyas to stay at.
from Dearborn Heights , MI, United States
Submitted on 21-06-2016
The property needs major attention. The bath needs attention to the hold bars, plus the entire room is very tired. Needs paper, paint, and everything refreshing. Please pay attention to the detail. The room is in major need of a make over. Look for yourself if you want success.
from Long Island, New York
Submitted on 28-06-2016
Very nice Hampton Inn with a friendly staff. Immaculate rooms. Breakfast was good but only one person seemed to be working on that morning and she appeared very busy, causing delays in refilling items.
from Minnesota City, Minnesota
Submitted on 30-06-2016
We have stayed at man Hampton Inn's. This is one of the worst we have stayed. You will be greeted by smokers smoking right in front of the entrance. The ground was littered with butts that were still there the next day with additional ones added. The front desk staff looked like they just got back from the gym. They were friendly though. The elevator was dirty, signs torn and very slow. Only 2 ice machines worked in the hotel. Every floor had one so not a situation where hotel only had 2. The ro... Read more
from Alpharetta
Submitted on 06-07-2016
My room looks like it was from Hampton about 15 years ago. The room was not well lit, one of the light switches did not work. The bath is an old tub, many of the new Hamptons have a more modern shower. The hall outside my room was warm, the air conditioner was not working well. The elevators are slow. Breakfast ran out of one of the items at 7:15 AM, you would think they would have it for the entire breakfast time. Bananas for breakfast looked like they were over ripe. Overall, unimpresse... Read more
from Pittsburgh, Pennsylvania
Submitted on 11-07-2016
Very pleasant staff. We were only there for one night and our actual time at the hotel was limited. It was clean, safe and both check in and check out were easy. Stay included breakfast. Due to our early game time we could only grab and run but was grateful for the fruit and yogurt
from Asbury Park, New Jersey
Submitted on 12-07-2016
Our group had a 2 day lacrosse tournament in the area. The kids and parents were soaked from the rain; sweaty due to the heat....uniforms could not be washed because there were no washers or dryers !!
from Butler, Pennsylvania
Submitted on 13-07-2016
Too many minor problems too many warn out fixtures. Lack of concern even the simplest of needs like lactose free egg choices. For just a bed for one night with no concern for breakfast stay othe wise sleep in your car.
from
Submitted on 13-07-2016
I am staying in room 701 through the week. The hotel is old and musty. Free breakfast is nice. Gym is okay, but again it has a musty smell to it. Noise from the highway as well. Within walking distance to the mall with lots of food options. Room wasn't cleaned the first night.
from Jacksonville, Florida
Submitted on 15-07-2016
The room had a musty smell as well as wet carpet from the a/ c leaking. The paint was bubbling on the wall where there had been a leak running down from above and there was mold/mildew on the ceiling where there had been another leak.
from KIng of Prussia, United States
Submitted on 15-07-2016
This hotel has been let go way too long - remodel should have happen years ago. Walked on nasty soaked carpets the first night. Customers trapped in elevator. The front desk was friendly and great hospitality - but they were apologizing too much and moving folks constantly.
from Bethesda, MD, United States
Submitted on 19-07-2016
Easy check-in, free parking, complimentary breakfast, 24-hour coffee in the lobby/coffee maker in the room; refrigerator/microwave in the room. Safe area, clean, quiet room. This hotel met all my main criteria.
from Fairport, New York
Submitted on 24-07-2016
Room was musty but at least you didn't gage on that floral spray they sometimes use. Air conditioner did not work to well, couldn't get temperature low enough. Also very loud it shook the room when it kicked on.
from Sparks, Maryland
Submitted on 25-07-2016
Our rooms were already occupied, and breakfast was a disaster. Water running through light fixture over the breakfast table. Attendant did not wear glove while prepping food. They never came out of the kitchen therefore there was no greeting.
from Philadelphia, Pennsylvania
Submitted on 27-07-2016
Arrived at breakfast Sunday morning at 6:15 (breakfast begins at 6). Only half the items were ready, waffle iron not working, no juice. This caused a 30 min delay in our morning plans - we were planning to go for a run on the nearby trail before it got too hot (it turned out to be one of the hottest days of the summer, with temperatures near 100°). The delay cost us at least 5-10° causing us to end our run early. When we complained upon checkout we got a "sorry" which we felt was inadequate. A... Read more
from Shippensburg, Pennsylvania
Submitted on 27-07-2016
If your looking for a place with a spa and pool I don't recommend staying here as they dont exist as website has as amenities listed. Arrived to room to find vanity light bulbs blown. I called front desk to get the issue resolved as bathroom was pretty dark, and we were waiting to shower. After calling front desk twice, and an hour later they finally ended up moving our room. Worst experience yet with this chain.
from Carmel, United States
Submitted on 27-07-2016
Rooms were noisy from the main thoroughfare directly behind the hotel. The room itself had wet carpet from malfunctioning AC from the unit past the desk. The rooms smelled old, musty / stale, just generally unpleasant. The staff seemed indifferent when I brought it up in the morning and by happenstance another customer came to the customer service counter complaining of the same issue.
from Atlanta, Georgia
Submitted on 31-07-2016
Perhaps the worst Hampton Inn that I have stayed in, in the past five years. A/C didn't work in original room, so had to be transferred to another. Everything is in horrible shape in the rooms, including fixtures, bedding, bathroom, furniture and carpets. Shabby, old, smelly and completely run down. On the plus side, the staff was friendly and helpful and said that the entire hotel was gong to be renovated starting the next month.
from Houston, Texas
Submitted on 01-08-2016
Is a piece of crap. Outdated, stinks and they stole my luggage when I was working... they changed my room without noticing me and my luggage just dissappeared. Please avoid coming to this place. #pieceofcrap@hamptoninn
from hazleton, United States
Submitted on 04-08-2016
It was not a bad stay, the hotel was just dated. the breakfast was not as good as at other Hampton Inn's I have stayed. They did not have quite the amount of food selections as other Hampton Inn hotels.
from Hartford, Connecticut
Submitted on 05-08-2016
Great staff, really nice rooms, good location. Complimentary breakfast and coffee/tea always available in lobby. My room had one comfortable king sized bed and a spacious desk which was great for working. A lot of outlets for charging. All around great experience.
from
Submitted on 09-08-2016
Everything was excellent with the exception of the breakfast.Food was not filled fast enough,no forks and spoons,counter tops were sticky and dirty. The room was very comfortable and clean.overall a very nice place to stay
from Chattanooga, Tennessee
Submitted on 11-08-2016
Apparently a renovation is imminent... not a minute too soon. First impression was it's a bit outdated, but as someone else said, that's not a big deal to me if everything is clean and in good working order. Not the case at all. The room smelled a bit musty, but oh well. Went out to dinner and when I came back, the entire window corner of the room is sopping wet soaked. Very annoying, but easy enough to fix, just get me a new room. Got everything together and went down to the front desk, where t... Read more
from Curtis Bay
Submitted on 12-08-2016
Hotel and room were great. Had trouble getting into first room. The girl at checkin was new and not 100% trained. Door would not open. They ran out of food at breakfast. Could not keep up with demand. No one serviced room for 2nd night. Beds not made. No clean towels. Phone did not work. Had to go down to front desk whenI needed them. Ice machine on our floor was broken.
from East Lansing, Michigan
Submitted on 23-08-2016
I would not pay more than $50/night here which is about what I paid during my stay. Because of the deal I got, I was satisfied with my stay despite some minor issues that inconvenienced me a little, but not enough to give a bad review. The room was very clean. I also slept better here than I do in my own bed, must have been the pillows. I was placed on the top floor, it was a nice view. One thing that bothered me was the size of the breakfast area, and the fact that food wasn't filled quick en... Read more
from Cleveland, Ohio
Submitted on 24-08-2016
I stayed here 4 nights, and the service and helpfulness of the staff was superior. Beds were very comfy. Rooms were very clean. Conveniently located close to the Expo Center. I wish there was a fridge though.
from valley forge, United States
Submitted on 25-08-2016
we arrived late. the lobby was dirty and under some construction. the staff was confused and twice sent us to rooms that already were occupied. In the end they sent us to another hotel chain which was acceptable. we asked about another hotel of Hilton's in the city but they would not honor the rate we had already paid at this location. our sleep was delayed over 2 hours getting the situation resolved
from United States
Submitted on 30-08-2016
Hotel was next door to King of Prussia Mall, however it was initially difficult to get there from the interstate highways. Once at the hotel it was very easy to get to the mall to shop. The hotel itself is a little dated in appearance from the outside. The hotel staff was helpful and friendly.
from
Submitted on 05-09-2016
No hot water in the morning. They were not prepared for a rush on breakfast and ran out of most things. I don't understand how they can be surprised at this sort of thing considering they have a count of the number of guests. You need to spell out to the staff any special needs you might have...they didn't seem to get it the first time or second or ...
from Ulster County NY, United States
Submitted on 06-09-2016
Phone was broken. Hard to sleep if you are afraid baby will fall out of bed. Think you are reserving a crib but it is only a request. Not told until 8:30pm :( past bedtime. Families with small children take note
from East Brunswick, New Jersey
Submitted on 06-09-2016
Unfriendly and impolite staff. The cleaning lady didn't say hi or bye. The receptionist on Sunday had a poor attitude. We were very disappointed about the stay and will not come back to this hotel location.
from Philadelphia
Submitted on 11-09-2016
No working phone in room. What if there was an emergency?Currently renovating. Don't stay here. Elevators very grungy. Do yourself a favor and go to another hotel. Cannot recommend this hotel. Maintenance staff unavailable for problems.
from Kenilworth, Illinois
Submitted on 12-09-2016
This wasn't one of the better Hampton Inns we've stayed at throughout our marriage. That said, it appeared that they are about to do some renovations so that is a good thing. Staff was nice. The room itself was clean. The lobby has a cleanliness problem. We were there over a weekend (Aug 20) so it may be your weekend staff.
from Essex, Maryland
Submitted on 12-09-2016
The hotel itself is not very impressive, but you get what you pay for and I half expected that. However, upon checking in, we were given a room THAT ALREADY HAD SOMEONE IN IT. We walked in when they were in the shower and had the TV blasted and awkwardly backed out and went down to the front desk to inform them. They apologized and claimed "there was an issue with their systems" and that they "are not sure which rooms are already checked into nor which rooms are clean." Just wow. They gave us a ... Read more
from Denver, Colorado
Submitted on 16-09-2016
I would never stay here again. Even though there was a note on the Web that the hotel was under renovation, that is no excuse for a dirty room, no hot water and lack of customer service at the front desk. I was booked for 3 nights for business and couldn't get out of there fast enough after the first night stay. As I ate breakfast, I watched everyone who came to the front desk to ask about the lack of hot water, being bruskly told it was being worked on. No apology or concern that most of thei... Read more
from Roanoke, VA
Submitted on 19-09-2016
My husband and I stayed at this property recently. They were doing renovations and the workers cut the hot water pipe. Instead of notifying the guests that there was no hot water, they said nothing. Having an ice cold shower at 6:30 am is NOT fun! Then I left an unopened prescrition medicine in the room, clearly labeled with my name, the doctor's name, pharmacy etc. It appears this was thrown away as it was not to be found when I returned to retrieve it. I have stayed at Hampton Inn hotels... Read more
from New York
Submitted on 20-09-2016
Unfriendly, disrespectful staff, did not get the too I reserved, extremely noisy, they started working in the hotel at 7am on a Sunday morning. I usually stay at Hampton Inns, but ever again at this one.
from Wakefield, Massachusetts
Submitted on 25-09-2016
The Hampton Inn brand is being damaged by this place. Even though renovations are in process there is no excuse for the way this place is being run. The breakfast is terrible, coffee urns unfilled, juice machine pumping water and dirty tables. The trash barrels are overflowing and there is no management oversight. In my last 3 stays there the hot water was shut off in error, my room went un-serviced, the lights over the vanity in the bathroom were burnt out the clock was defective and the TV rem... Read more
from NYC, United States
Submitted on 26-09-2016
$150 per night - this is outrageous! This place is not fit for guests. Everything is dirty. The Gym and room and elevators are broken down. The noise from the highway is unbearable. Staff doesn't care.
from Washington DC, District of Columbia
Submitted on 27-09-2016
I get my key and go to the elevator which was stripped and padded all over which gave me the indication they are renovating. Go to my room and the room smells of 100% mildew. The ceiling had water damage. The furniture was crap you would find in your grandmothers house. I called down to the FD to be moved but supposedly they had no more rooms due to 2 floors being renovated. So I asked for a full refund and was granted that request. They should shut the whole hotel down and renovate. I But thi... Read more
from Brooklyn, United States
Submitted on 29-09-2016
The hotel was clean and tidy. But the staff service was very poor. Failed to respond to my request for help in internet access. Failed to respond to my return calls. When I used my personal mobile, the staff picked up the call but on knowing my identity, he put my call on hold and never came back to answer my call. I had to go down to the counter to see the staff. But he was not helpful when I visited him at the counter.
from King of Prussia, Pennsylvania
Submitted on 01-10-2016
Mattresses need to be replaced. Hotel is "tired". Needs major update. Staff does not focus on taking care of the customer. Manager does not return calls. They run out of breakfast items for days and font bother to replace.
from Honolulu, Hawaii
Submitted on 04-10-2016
Felt like home away from home. From front desk staff, to housekeeping to kitchen staff - very welcoming and helpful. Clean, comfortable room. Full breakfast included - many, delicious options; we enjoyed it. Coffee available all day long. Baked sugar cookies - yum!
from Manhasset, New York
Submitted on 06-10-2016
I have never been a fan of complaining but in this case I feel obligated to share my experience to save the next person the agony. This hotel is a disgrace to the Hampton brand! The room smelled of MOLD!! The bed was old and worn out, the furniture was beat-up, the lobby small and dirty, the staff rude and seemed to not care. The Elevator was shaking and the Girl at the front desk told me ??it does that all the time?? I asked to speak with the manager and no manager was at the hotel at 7:00p... Read more
from san antonio, texas
Submitted on 08-10-2016
This property is old and in disrepair! They could not pay me to stay here much less me pay them! The rooms or moly they smell like mildew everything is tattered and worn. The clerk did not want me to look at a guestroom before checking him despite the fact that I requested to do so three times. Because it was late in the day and we were tired from traveling I checked Dan gave them my credit card number and then went to the room only to find that it was gross. It was possible to enter the out... Read more
from
Submitted on 12-10-2016
Great area- King of Prussia. Hotel is old and is undergoing a much needed renovation. Area is great. The breakfast was really sub-par and there were seats for about half of the number of people at breakfast each morning that went down to eat. Really poorly planned layout. Staff acted bothered instead of hospitable.
from
Submitted on 13-10-2016
Although the website said that the hotel was under renovation of their guest rooms, I thought it was fine to stay but I was so wrong. When we checked in I noticed the complimentary coffee/tea service to the side of the front desk which I thought was nice but soon I quickly discovered that it was not just meant for guests. There were often various hotel employees that would utilize the coffee or tea for themselves. I thought this was for the GUESTS. As we make our way to the elevator my family ... Read more
from
Submitted on 16-10-2016
How a bathtub faucet in a "renovated" room can break off while trying to shut off the water is beyond me. There must be no exterior insulation. The noise from the PA turnpike directly outside my window kept me up all night long.
from San Juan Capistrano, California
Submitted on 18-10-2016
I would never stay at this horrible, noisy hotel again. Hotel management is non-existent and staff is unhappy and poorly trained. It is amazing that it can keep the Hilton affiliation. Location would be OK if they could muffle the freeway noise.
from Brooklyn, New York
Submitted on 22-10-2016
My trip is the fine example that this website is very useful, I did not listen to bad reviews and now have to write one myself (and to have a bad sleep at night, too). First, we missed the entrance from 202S, because it was not turned on after dark - five minutes detour. Second, we heard the sound of busy highway all night long, but the noise that echoed from the hall and next room until midnight bothered us more than that. Last, there was a cold shower in the morning.... There is a construction... Read more
from Tappan, United States
Submitted on 25-10-2016
Despite construction, this hotel was exceptionally clean-no dust. Breakfast was excellent - oatmeal with almonds and dried fruit, along with selection of waffles, omelettes, yogurt, cereals-very impressive assortment for a complimentary breakfast. What was most impressive was Benita at the front desk when we checked in at 11pm and also at 9am when we left! Benita is exceptionally capable, upbeat, knowledgeable about the area, reminded me to add Hiltons Honors to my reservation, handled every ... Read more
from Harrisburg, PA, United States
Submitted on 25-10-2016
I knew the hotel was undergoing renovation when I reserved, but this place should not be open for business until it has been completed. Didn't get room type I was promised, door to room did not operate properly, no phone in room to call front desk, and they turned off water to the entire hotel for five hours overnight, without notifying guests until they complained.
from
Submitted on 01-11-2016
We booked a room with a king size bed for a three night stay. We are two people with disabilities that require lots of pillows and a certain amount of equipment to sleep, including a Medical Alert Service Dog who monitors my blood sugar. (Yes,they can do that). And there was construction. The elevator was held together with duct tape. Men on cranes would be scraping stuff off the outside of the building, starting at 8:00am, seven days a week. And hammering over our heads. But we didn't know al... Read more
from King of Prussia, United States
Submitted on 06-11-2016
Normally love Hampton Inns because they are reasonably priced and clean. Not the case here. This location is under mass construction and resembles a combat zone more than a hotel under remodel. It was very dirty and loud. I realize these things are necessary but I wouldn't expect to pay full price. I came back one afternoon to find my door unlocked and the security bar open so that the room was open to anyone that wanted in. While I am sure this was accidentally done by housekeeping, there ... Read more
from Los Angeles, CA, United States
Submitted on 12-11-2016
Several problems with room during 2 day stay. They were promised to be resolved but never were. Including no amenities were working (fridge, Microwave, coffee maker, room phone), lots of dust in the air, and tub drain backed up during shower. Also I was on an upper floor and the elevator was the slowest I ever encountered to call it and to get down to lobby.
from
Submitted on 15-11-2016
This hotel is very convenient to KOP mall. It is clean and neat. Breakfast was well stocked and very good. Hotel undergoing renovations but was not a problem as we were on the first floor room 112. Had view of dumpster but was not there for a view.
from King of Prussia, United States
Submitted on 20-11-2016
Renovations were happening at the property, which I understand it being a little messy. However, the place is very rough, unclean and there was no hot water for morning shower. The gym stinks. Do yourself a favor and find a different Hilton property.
from Mechanicsburg, United States
Submitted on 21-11-2016
After a long day working away from home, the last thing you want is to have issues at your hotel. I can assure you that this is a hotel that will greet you with smiling faces, are helpful with any issues that you share with them. They go out of their way to make you feel welcome. Safe and clean hotel with great staff. Great hotel in King of Prussia area.
from
Submitted on 23-11-2016
Hotel was being remodeled during my stay, which it sorely needed. I would not recommend this hotel, except perhaps to an ex-spouse after a bitter divorce. The hotel was dusty, dirty, cold, and should have been closed during the project. The parking lot was full of construction materials, trucks, cranes, etc. which made parking a challenge if you wish to protect your vehicle from damage associated with such a busy time. Only one elevator was working and it took forever to arrive. Once inside... Read more
from
Submitted on 25-11-2016
This property should be closed. The renovation is a gut job and there is debris, construction workers, materials, etc. EVERYWHERE. It's beyond a mess.....dirt everywhere. If I didn't have dinner plans, I would have refused to stay, but time was of the essence and it was for just one night. The workmen where still bounding away when I left for dinner at 7PM. The kicker when I went to check out the next morning......elevator was broken, so I had to carry by bag down three flights of stairs. ... Read more
from Pittsburgh, Pennsylvania
Submitted on 28-11-2016
Not an upscale that you would expect from Hilton....more like a motel 6 (no offense to motel 6). Food terrible and feel like they put a coat of paint on a piece of crap. Absolutely worst hotel I've been in for years.
from Upper Saint Clair, Pennsylvania
Submitted on 28-11-2016
Turn your car around and head for another hotel. This Hampton is under major construction, which the guests should be told when making reservations. Upon arrival I was told no water until 7pm. Guests were leaving like flies, but I said ok I'll go get dinner and no big deal. Pulling back into the "empty parking lot", which should have been my second warning of the night! Well, after 7 pm there was water, ...COLD water! Front desk said it's ok just run the water for a few minutes, after running th... Read more
from Baltimore, Maryland
Submitted on 29-11-2016
We stayed for a dance competition the new rooms are nice had problems with the heat my parents shower leaked breakfast eggs were horrible the workers made it even harder to use the one elevator that did work we were woken up very early due to the construction on the outside of the building
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