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Hilton Garden Inn Hershey

Harrisburg, PA, US (MDT)

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Based on 665 reviews
Located in THE SWEETEST PLACE ON EARTH, the Hilton Garden Inn Hershey sits high atop the rolling hills overlooking Hershey's beautiful countryside. It
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Hilton Garden Inn Hershey
550 East Main Street, Hummelstown, PA US 17036

Sitting on a hillside overlooking the beautiful Pennsylvania countryside, Hilton Garden Inn's hotel in Hershey offers deluxe accommodations, friendly service, and a relaxed atmosphere for our guests.Hilton Garden Inn's Hershey, PA, hotel features:* 99 comfortable, spacious guestrooms features the Garden Sleep System? Bedding with either one king or two queen beds* Great American Grill® Restaurant serving a full breakfast buffet with many made-to-order items* Lobby Beverage Service each evening* Room Service available for dinner in-room dining starting at 4PM and served until 10PM* 950 square feet of divisible meeting and banquet space able to accommodate up to 75 guests* In-house catering for meetings, receptions, breakfasts, lunches, or dinners* 24-Hour Pavilion Pantry convenience mart* Complimentary airport shuttle service* Complimentary 24-hour business center* Complimentary high-speed wireless Internet service throughout the hotel public areas and guestrooms* Indoor heated pool and whirlpool* Complimentary fitness facility featuring Precor® equipment* Complimentary self-parkingHilton Garden Inn Hershey Hotel Guestroom features:* Hospitality center with refrigerator, microwave and coffee maker in every guestroom* Oversized work desk with Herman Miller Mirra® ergonomic chair and desk level outlets* Two dual-line speakerphones with voicemail* An iron, full-sized ironing board and hairdryer for your convenience* USA Today® delivered each weekday morning* Non-smoking and handicapped accessible rooms available* 32" HDTV color television with on-demand movies, video games and complimentary HBO®* AM/FM digital alarm clock radios with MP3 jacks Hilton Garden Inn Hershey Hotel Nearby Attractions and Businesses:* Hersheypark less than 2 miles* Hershey's Chocolate World less than 2 miles* Hershey's Giant Center less than 2 miles* Hershey Gardens less than 2 miles* Harrisburg International Airport 9 miles* The Hershey Company 2 miles* Penn State Hershey Medical Center 1 mile* Harrisburg, the Pennsylvania State Capital 9 miles* Lancaster, Pennsylvania Dutch Country 30 miles* Gettysburg, Civil War Battlefields 50 milesWhether you are traveling for business or pleasure, come and enjoy the best of Central Pennsylvania at the Hilton Garden Inn hotel in Hershey, PA.***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 665 reviews
from Pittsburgh, Pennsylvania
Submitted on 19-05-2016
Hotel was acceptable. Front desk people were friendly and courteous. Beds were not as comfortable as I expected, room could have been a bit cleaner. Had breakfast in the restaurant, service was a bit slow.
from North Kingstown, Rhode Island
Submitted on 21-05-2016
The Hershey HGI was a comfortable stay as expected of this brand. Courteous and cordial staff. I arrived late in the evening after a long drive from PHL airport, and was too tired to hunt for a nearby restaurant, so decided to eat in. The small in-lobby restaurant had a surprisingly varied menu! Other than the usual suspects (Hilton burger, salads, sandwiches, etc), the menu offered osso bucco among other items! Really? Osso bucco? I opted for the chicken tequila soup that was very good, a f... Read more
from Halethorpe, MD
Submitted on 23-05-2016
This property was very comfortable and close to Hersheypark. We ate both dinner and breakfast at the restaurant and the food was actually better than we expected. The rooms were extremely comfortable and the beds were excellent.
from Ocean City, Maryland
Submitted on 24-05-2016
Great hotel with lots of amenities. Close to shopping... etc. our only complaint was with the Hilton Beds. They're Hiltons version of a Sleep Number bed and they're very uncomfortable. If we had the option for a different style bed, we were unaware of it.
from Charleston
Submitted on 25-05-2016
I have nothing but praise for staff, the food, and the fitness/pool facilities. The location was an easy drive to basically every where n the Hershey area. Plenty of places to eat nearby! The rooms were too small for this family booking 2 queen beds. Unfortunately, with the sink and mirror in the shower and toilet location, it was a slow process to get ready.
from Bowie, Maryland
Submitted on 03-06-2016
My family and I enjoyed our stay here very much. Great, friendly and professional staff. Quiet, clean rooms. Nice amenities. Close to everything from the park to outlet stores. We are looking forward to returning this summer.
from New York
Submitted on 05-06-2016
We stayed at the hotel this past weekend for one night for a family trip to Hershey Park. The hotel is very close to the park. At check-in the women was very helpful and made it very easy. Breakfast was included and was very nice with made to order omelettes, eggs, waffles, pancakes, and a cold breakfast buffet. The room was recently renovated and was very clean. We had two adjoining rooms for our family of 5 which worked well. This was our second time at the hotel and I am sure we will return w... Read more
from Silver Spring, Maryland, United States
Submitted on 16-06-2016
The hotel staff at the Hilton Garden Inn in Hershey, Pennsylvania, was very helpful and friendly. Especially when it comes to telling you which restaurants, eateries, attractions, gas stations, etc. are nearby, and even recommending the best. The rooms are very plush. You almost feel home here. The room has Wi-Fi and Internet hookup. The furniture and TV stand are organized, as well as the refrigerator, microwave, coffee station. The room also has a huge closet. The Wi-Fi receiver is hidd... Read more
from White River Junction, Vermont
Submitted on 18-06-2016
After lots of driving and a visit to Hershey Park, we were ready for some peace and quiet. The Hilton Garden Inn was the perfect place for that. Set up on a hill just off the highway its very convenient to Hershey Park, grocery stores, restaurants. Our room: a standard Hilton room,clean and comfortable, it was set in toward the back of the hotel with zero view other than the trees, and a bit dark, normally not something that would appeal to us. but the nice thing was there were a few birds sin... Read more
from Philadelphia, Pennsylvania
Submitted on 20-06-2016
Check in starts at 3:00 (and is even on a sign in the lobby), arrived around 4:30pm but they weren't ready for us (or people in front of us, several were waiting in the lobby). Sleeping accommodations stated on the website were unavailable, they told us they'd put some extra blankets in the room so someone could sleep on the floor. Went out around 5pm, came back around 1am, and no blankets were in the room. Used bar of soap and opened shampoo were in the shower - I wonder what else they did... Read more
from Old Bridge, New Jersey
Submitted on 21-06-2016
Great hotel great prices indoor pool for kids stay open late. My only problem was we paid 95 dollars for breakfat for two day other than that great place to stay if you dont mind paying that kind of money for 4 people for w days
from Oxford, Connecticut, United States
Submitted on 22-06-2016
My family spent 2 nights here and have no complaints. Staff were super friendly and location is great. Room was clean and comfortable. Close enough to park to go back to the room for a mid day break. I would stay here again, we really enjoyed our stay.
from Springfield, United States
Submitted on 25-06-2016
This is a great hotel was in a convenient location. We had a family emergency with one of our travelers and the staff was very accommodating and helpful. They had a room to store our bicycles so we wouldn't have to take up to the 4th floor.
from Teaneck, New Jersey
Submitted on 26-06-2016
This hotel is just 7 minutes from the Hershey Park parking lot. There are loads of restaurants and a super market very close to it which is great if you are traveling with children. The people at the front desk were so friendly and helpful. The room is very well equipped with a coffee maker, mini fridge and microwave and it is very spacious, clean and the beds are very comfortable. Again, perfect for when traveling with kids.
from Sea Isle City
Submitted on 27-06-2016
Great place to stay if you're visiting Hersey. Very convenient to everything and very close to the park and all activities even though the address is not Hersey. The hotel is very nice! I would certainly stay here again.
from Wilmington, Delaware
Submitted on 27-06-2016
The hotel is ok. Great location, close to the park and lots of restaurants. Small pool and decent work out facilities. Service stinks! At 5:30 when we were showering for dinner they finally wanted to clean our room. The cable tv doesn't work real well so the tv is staticky. I can hook up to the complimentary wifi on my phone but nothing will work unless I turn it off. Very frustrating!!!!
from Gaithersbury, United States
Submitted on 01-07-2016
The front desk staff were cheerful and I received my room key no time. The fitness room is too small for my taste but I didn't have to share the one weight lifting machine. Overall, we had a great time the breakfast was yummy.
from Nanuet, New York
Submitted on 03-07-2016
We had a very positive experience here, staff was friendly and competent. Great location very close to Hershey Park. Food was great would most definitely recommend this hotel and would stay there again
from Columbus, United Kingdom
Submitted on 03-07-2016
Location to Hershey Park is excellent. But the price for the rooms is just too much to justify a return visit. For the per night amount, rooms should be larger and nicer. Asking Suite $$$ for an average room with small bathrooms. Will try a different location next time.
from Washington, District of Columbia, United States
Submitted on 04-07-2016
Staff was friendly and the property very nice. Rita at breakfast was top notch. Room was spacious with mattresses that adjust the firmness to your liking. Within a few miles of all that Hershey has to offer. We will be back.
from Central NJ
Submitted on 04-07-2016
My family of 4 stayed here over the 4th of July weekend; and we had a great stay! Rooms are newly renovated and are very nice! Also, the service is excellent. Bill Mosely at the front desk is super friendly and made our stay awesome! Breakfast is extra, however its excellent. Everything was made to order and you could eat as much as you want. Rita was our server for breakfast; and she was great! Finally, the location can't be beat for Hershey Park. It's only about a 2 mile drive. Please... Read more
from Wake forest
Submitted on 07-07-2016
Room was way overpriced only one bed which was a queen size bed no oven or stove only a microwave the bathroom was average with a shower and tub I feel for the price that I paid there definitely should have been some luxury to the room
from Furlong, United States
Submitted on 07-07-2016
Hotel was clean and rooms were comfortable. Close to park and access to food and gas. Hotel staff was friendly and ability to check in on line and choose room ahead of time really was a plus. This hotel rates one of the better ones in the area.
Submitted on 07-07-2016
The staff is very pleasant and courteous. I really enjoyed the spa. The temperature was very therapeutic with forceful jets. My daughter and I went to Hershey for some R&R. The hotel is centrally located to spa/salons (we visited Gulien's - off the chain!), awesome restaurants, and of course, all that Hershey Park has to offer.
from Hamilton, Ontario
Submitted on 10-07-2016
A slightly shabby Hilton. Very disappointed that the breakfast was NOT included as it is at other Hiltons. I specifically asked for a non-adjoining room when I booked and was given an adjoining room. The room was also damp and the bathroom door did not close properly as it had warped or needed some adjustment. Overall, a mediocre hotel with inflated rates.
from Tracy, California
Submitted on 10-07-2016
Wow, very nice accommodations, clean rooms, friendly staff and the all you can eat breakfast was a bargain ($13.95). Hershey Park was a few miles from here which was convenient especially when you've had a hard day playing! The staff were knowledgeable about the surrounding area as far as where to dine and you saved on park tickets at the hotel which was a plus!
from Washington DC, District of Columbia
Submitted on 10-07-2016
We enjoyed this hotel. Check-in was simple and fast. Very close to Hershey Park. Breakfast was great and included as a Hilton honors member. The pool is small but very warm and we enjoyed the hot tub. The beds were comfortable too. I will be returning to this resort.
from Stamford, Connecticut, United States
Submitted on 11-07-2016
Hotel was great. Pool and Breakfast areas were great!!! Staff did not inform us about the Wi-Fi issue during check-in. We had to figure out at the room and then inform him. He acknowledge that this is a pending issue but did not resolve it.
from Tamarac, Florida
Submitted on 12-07-2016
Location couldn't be better. Breakfast buffet was very nice and the servers were pleasant and accommodating. The 2 queen room was a little small for 3 women. Access to a sofa bed or a rollaway would have been a plus.
from Tracy
Submitted on 15-07-2016
Great place to stay if your visiting the Hershey Amusement park. Great breakfast at a bargain. There is plenty of activities to do within this area and close to major cities. Overall stay was excellent and the staff here was helpful and accommodation was greatly appreciated.
Submitted on 17-07-2016
Hotel was very clean! Breakfast made to order omelets ,pancakes or French Toast was yummy. We were exhausted after a day at the park so we ordered room service. Wings were great. Ordered burgers with a side of macaroni and cheese very tasty. Also we had a chicken dish and the flat bread pizza. Everything was great. Staff very helpful! My new place to stay in Hershey!
from Orangeburg, New York
Submitted on 19-07-2016
We went with our 3 children to Hershey Park for two night and this hotel was perfect. Front desk employees were so kind our whole stay. Rooms were lovely and CLEAN. (Either this is new hotel or has just been renovated). We stayed on 3rd floor directly across from elevators and NEVER heard a noise. Kids enjoyed pool first afternoon. It's location is very close to Hershey...maybe 2 miles...near all kinds of food places. We walked down this field across from hotel that had these HUGE hay bai... Read more
from Silver Spring, United States
Submitted on 19-07-2016
Our whole family enjoyed their stay at the hotel for a wedding. Setting up a block of rooms was straightforward and the staff was helpful with coordinating the group's reservations. The hotel is very conveniently located relative to Hersheypark and local shops and restaurants.
from New York City, New York
Submitted on 20-07-2016
Chose this hotel because of location to Hershey Park, where we were seeing a concert. Front desk staff was very welcoming. The lobby is nice and was surprised to see a bar there. When we arrived there was juice and complimentary cookies. Complimentary coffee offered in the morning. They offer dinner but we did not eat there. Breakfast is also offered for $13.95, but we didn't opt for that, either. Carpeting throughout is dated, work and even torn in some places. Our room was clean, but smelled m... Read more
from Columbus, United States
Submitted on 20-07-2016
For those that are looking for a Hershey Park resort alternative, this is a great option. The location is convenient, the accommodations are comfortable, and the staff is amazing. Make sure you check out the breakfast it was delicious. The staff was awesome and the chef really knows how to cook an egg!
from Harrington, United States
Submitted on 20-07-2016
The hotel itself was excellent. The pool and hot tub were very clean and comfortable. The breakfast located by the check in counter was my only complaint. Ordered french toast with the cook (she was very friendly), but I never received it. The waitress asked what my honors status was and then she became rude and took my food to another table - 10 min later. I didn't get to eat with my husband.
from Derry, NH, United States
Submitted on 26-07-2016
Awesome place. Layout, beds - etc are pretty standard Hilton Garden Inn quality which is pretty good. Pillows are too fluffy for me but that's picking. A pinch under 3 miles from Hershey Park and walking distance to a couple food options. What this particular HGI does better than the rest is the "little things" that many hotels miss. Very friendly staff - accommodating to varied needs - extremely helpful/friendly staff overall. The bowl of "Kisses" on the front desk is a nice touch too.
from Washington DC, District of Columbia
Submitted on 27-07-2016
We were in Hershey for a lacrosse tournament and spent two nights at the Hilton Garden Inn. The hotel is nicely appointed and closely located to Hershey Park. What really made this hotel stand out is the customer service... the staff is genuinely friendly and very service oriented.
from Palmyra, United States
Submitted on 27-07-2016
It really does smell like Chocolate! If you like a sleep number bed, this place is for you. Great location, nice, clean friendly hotel. Close to Hersheypark. For day trips, close to Baltimore, Gettysburg, Lancaster, Philly and if you are REALLY feeling dangerous, its just a quick train ride to NYC!
from Norwalk, United States
Submitted on 27-07-2016
Hilton Garden Inn- Hershey gets a four star rating from us! Excellent location, close to attractions and family restaurants Their breakfast was amazing( not free but can be added to your stay) clean rooms, comfortable beds.Beautiful decor and accommodated 16 of us. They even offer discounted tickets to Hershey Park Will visit again
from Cincinnati, United States
Submitted on 27-07-2016
We booked this hotel on Honors points for an overnight stay to visit Hersheypark, then added a VERY expensive consecutive night to attend the Paul McCartney concert at Hershey Stadium. For the money, this hotel was just OK. The bathroom door was on a weird hinge that would not allow it to stay open. The room itself was nothing special. But, the worst part was that the room was extremely humid--everything was always damp. ALWAYS. Yes, it was humid in Hershey (and much of Penn. as we traveled th... Read more
from Pikesville
Submitted on 29-07-2016
This hotel is very clean staff very friendly and accommodating. I will definitely stay again. Very close to hershey park 5 min drive literally. They are a nice selection of restaurants near the hotel and all the fast food restraints you could think of near by.
from holland, United States
Submitted on 30-07-2016
We decided to stay at the Hilton due to its proximity to Hershey park and it was excellent. Only 15 minutes away from Hershey Park with excellent food. Typically we never eat the hotel food and like to go and experience where every we are staying but due to time constraints we had to eat dinner which was the best meal for the price on our vacation. It was so good that we ate at the hotel a second night
from Brentwood, California
Submitted on 31-07-2016
Lovely breakfast. Staff was so pleasant, easy access to Hershey Park and Laurel Caverns. Close by gasstation, restaurants and far enough away from highway to be very quiet location. Loved our stay here!
from Knoxville, Tennessee
Submitted on 31-07-2016
This was a great hotel to stay in for our trip to Hershey. We would stay there again. The location was great and not too commercialized. The staff was very accommodating. The rooms were a little older but clean and comfortable.
from Robbinsville, NJ, United States
Submitted on 31-07-2016
The Garden Inn was close to Hershey Park and has a terrific staff. They make you feel very welcome and like a friend. I will not have to be concerned about where to stay next time in the area. It was a short stay but long enough to know I'll be staying there again.
from Wind Gap, United States
Submitted on 02-08-2016
Hotel has very welcoming and friendly staff. Breakfast is very good omlets made to order. It's great to find a hotel where you are not served a bunch of sweets first thing in the morning, family oriented. Rooms are clean.
from Coral Gables, Florida
Submitted on 03-08-2016
Great location, amazing hospitality, fabulous staff! Cassandra, the front desk lady when we checked in was just fabulous. So professional and friendly. Great clean and big rooms. So close to the park. The restaurant was perfect to have dinner after a long day. The server, Travis was also a great person, very friendly and professional. The dinner was very good, The breakfast was fabulous! Cooked to order. Great business center. Very comfortable and big lobby. This is a great property wi an amazi... Read more
from Washington DC, District of Columbia
Submitted on 07-08-2016
Just pulling up to this hotel you feel a sense of peace, its quiet ,clean, with accommodating staff "Bill" at the front desk was awesome. its just about a mile from Hershey Park and Hershey chocolate factory, would definitely stay here again, just take a moment and take in the view right in front of the hotel :)
from New York, United States
Submitted on 07-08-2016
My job requires me to stay in the city in which I work four days a week over a number of months. I have been doing so at this Hilton for 3 months now - perhaps 50 nights. Might be the cleanest hotel I have ever been in.
from Arlington, Va, United States
Submitted on 08-08-2016
Great location for Hershey Park! The rooms were very clean. The staff was very courteous and helpful! We stayed in a one bedroom suite and the two little ones had plenty of room to run around. We plan to stay again next year!!
Submitted on 09-08-2016
Want a clean place, comfy adjustable bed and extremely friendly service....look no further. I needed a wine was immed provided at front desk...when I had trouble opening the bottle at front desk, the bar attendant came over and jumped in to help me open it and said if you need any more open, please come see me no problem! I want clean , no bugs and good service... This place delivered. No complaints, highly recommend.
Submitted on 10-08-2016
We stayed here on our recent trip to Hershey Park. The lobby was open and bright. The front desk staff were polite and courteous. The room was clean. Lots of families so you could tell there were many other Hershey park visitors utilizing the hotel as well. We were happy with our stay.
from Dallas, Georgia
Submitted on 10-08-2016
Expensive for the area. I guess it is because it is close to Hershey park. The hotel was second worse of the whole trip. They had a major leak in the middle of the hallway with a bucket collecting what looked like oil...
from Hampton, Virginia
Submitted on 11-08-2016
My family had our family reunion here and it was just perfect! Great location near Hershey Park and not far from Amish country. ALL hotel staff are so friendly and helpful. They made us feel like we were at home. Jason, the cook and his staff made delicious made to order omelets for breakfast. Rita, at breakfast always greeted us with a smile and was just a lovely lady. Bill Mosley, front desk supervisor, help us out with accommodating some of our last minute requests and we thank him for ... Read more
from Stamford, CT
Submitted on 11-08-2016
We're a family of 5 and booked a King bedded suited - room 241 - handicap accessible (not by choice). Because the room is HA, it is very spacious. One room with king bed and a living room with pull out sofa. My 8 & 5 year old slept on the pullout, my baby slept in her pack & play in the bedroom and there was still enough room to move around. 1.5 bath -full bath has a deep tub and a shower. The only con to this shower is that there is no door or curtain so when you shower the water ends up ever... Read more
from Linthicum Heights, Maryland
Submitted on 14-08-2016
Took my daughter to Hershey Park for her birthday. Very convenient to the park and other attractions in the Hershey area. We will definitely use this hotel again next year when we come very clean and had all the Comforts of home. Staff was extremely helpful and pleasant.
from Boston, Massachusetts
Submitted on 14-08-2016
My husband and I planned a fairly last minute trip to Hershey Park with the kids and all Hershey resorts were booked solid, so we ended up at this hotel based on proximity and ratings. We stayed for three nights and had an excellent experience with staff, cleanliness and convenience. Plus, we paid about half the price we would have at a Hershey hotel!
Submitted on 03-09-2016
I want to extend a personal thank you to Bill M. for his understanding and kindness. I have been a loyal Diamond member for many, many years and this visit confirms why I continue to patronize Hilton properties when possible.
from Long Island, New York
Submitted on 05-09-2016
My children and I arrived a day early for a hockey tourney and wanted to stay close to the park. This hotel is a short drive from Hershey park and major roadways and was perfect location. Super clean, friendly attentive staff and quiet. Our room was on the smaller side but not really an issue since we were out all day. Definitely recommend!
from Levittown, Pennsylvania
Submitted on 06-09-2016
Traveled over the Labor Day weekend, staying at this hotel on Sunday night after enjoying Hershey Park and the Cirque Du Soliel at the Giant Center. Hotel is clean and bright with very friendly staff. I checked in on-line, so we just had to stop by the front desk for a key. Room was clean and very comfortable. Looking forward to staying here again in the future.
from Branchburg, New Jersey
Submitted on 06-09-2016
Outstanding hotel, convenient, excellent value, upscale ambience, friendly and professional staff. Wonderful brand/chain and this has added benefit of being close to local attractions, area restaurants, etc.
from Red Bank, New Jersey
Submitted on 07-09-2016
The hotel was very nice. The rooms were clean and the staff was very friendly. Only a few issues, the internet went out intermittently and there were a couple freight trains that went passed while we were there. Location is amazing, 5 mins from the park.
from Harleysville Pennsylvania
Submitted on 09-09-2016
Good value for the price we paid, great location to all of Hershey's attractions! Rooms were clean and well supplied, The sleep number beds were kind of a joke not very comfortable and didn't really adjust they were definitely an older model the ice machine on our floor was broken which made it kind of inconvenient but overall a good stay would stay there again and would recommend it
from Hershey, PA, United States
Submitted on 09-09-2016
The staff are friendly and helpful. The rooms are immaculate. The services (gym, pool) are excellent value for the money. I have had a bedbug experience in a couple of other hotels in Hershey--but never at the Garden Inn. The hotel is close to the local tourist areas (if this is of interest)--and a very good value!
from buffalo
Submitted on 12-09-2016
When I checked into this hotel, I gave the desk clerk my license and Visa card. When checking me in, she mentioned that I had not reserved through Hilton and had used a 3rd party. I said that I had not and she basically argued me that I had used Expedia. I had not. I actually paid $40 more for the night through Although I had showed her my ID, she checked me in to a room reservation that had a similar name. My VISA card was now also linked to this other customer now. Present at the f... Read more
from Conneaut, Ohio
Submitted on 13-09-2016
Our group of 28 special needs adults and 10 staff stayed here this last weekend. Our 10 rooms were clean and comfortable, The breakfast was exceptional, we enjoyed the pool, and the staff were especially friendly and helpful. The maintenance man stopped what he was doing and assisted us in loading our equipment and luggage on our last day, which was so appreciated! Thanks Barbara Lock for all you did to accommodate us. Our stay was a pleasant one and we hope to come again.
from Thunder Bay, Canada
Submitted on 14-09-2016
We chose this hotel as it is close to Hershey Park. Our room was clean and the beds were comfortable. Check-in was fast and the front desk staff were very friendly. We would definitely stay here again.
Submitted on 15-09-2016
As we arrive to reception there was no one at front desk to do the check in process. After looking around and asking, an agent finally show up. Not good customer service. As an customer service agent, I expected more of a better customer service!
from Atlanta, Georgia
Submitted on 18-09-2016
We are from ATL, so this hotel seemed to be smack in the middle of nowhere! However, it is well run & we felt at home right away! We would definitely stay here again should we come back to the RV show in the future. The only negative was the gum wad on the wall in the bathroom! I saw it every time I was in that room & wonder how the housekeeping staff could miss it?! The entire staff was very friendly!
Submitted on 20-09-2016
This was a good experience. The hotel looked newly renovated and has an indoor pool, GYM, free Wi-Fi and a little bar and restaurant on site. Close to the parks and quiet. Not the cheapest around but you get what you pay for.
from chicago, United States
Submitted on 21-09-2016
this hotel is consistently good very friendly staff, clean rooms, good location, a working wifi , bar and restaurant more than acceptable , make reservation on time, in certain periods is very busy . there is a small but good gym almost always empty
Submitted on 21-09-2016
I was greeted as a Hilton member, The staff from front desk to room service was great. HK and Engineering maintain the appearance of the hotel looking good. The location is close to Hershey Park and the outlets. Great shopping centers near by.
from Philadelphia, Pennsylvania
Submitted on 24-09-2016
Great place to stay whenever you go to Hershey park. We went up for the RV Show and the Garden Inn did not disappoint. After a day of walking it was nice to relax at the pool and jacuzzi then have a delicious meal and cocktail. We ate outside on the patio. It was comfortable and relaxing.
from West Chester, Pennsylvania, USA
Submitted on 25-09-2016
All round great hotel. One night stay but this hotel was great, it was everything you can ask for in a short stay location. The staff was friendly and check in only took a couple of minutes. The room was clean, well maintained, and very comfortable.
from Bemidji, United States
Submitted on 25-09-2016
Very nice hotel in a beautiful area. Clean and super comfortable beds, and helpful staff. Delicious made to order breakfast available for a price. The hotel is located one to two miles from the Hershey Factory. Definitely take in the trolley tour, super interesting! Also, approx. 55 miles from Gettysburg!
from Cranberry Township, United States
Submitted on 25-09-2016
The hotel is clean and comfortable. The staff is friendly, courteous and helpful. The breakfast was good. I also ordered room service for dinner which was great too. I would highly recommend staying here as the hotel is close to everything Hershey.
from Harrisburg, Pennsylvania
Submitted on 02-10-2016
Great service. Used hotel as base for my son's wedding. Staff could not be more helpful. When a relative had to leave urgently, Cheryl offered and ultimately drove her to train station. True example of great customer service.
from Dover, United States
Submitted on 03-10-2016
We chose the Hilton due to its close location to the Giant Center where we had tickets for a concert. The hotel was well maintained, the staff was friendly, the room was nice and the bed was clean and comfy! We had dinner in the hotel restaurant (located basically in the lobby) because of a time constraint. The food was good and priced reasonably.
from Burlington, Vermont
Submitted on 10-10-2016
Being in a tourist area, this hotel sleepwalks through customer service. I was told the hotel gets rowdy on weekends only after complaining. The service at breakfast was nasty, as if the chef was doing you a favor. The server was so busy talking to one customer at breakfast, I got my first cup of coffee with a check. After complaining about noise when checking out, I was generously offered a free $14 breakfast. Big deal. I got no service at breakfast. And I didn't get sleep because of noise, des... Read more
from West Chester, Pennsylvania
Submitted on 11-10-2016
Staff very helpful, rooms were clean and very nice. Very accomadating. Would definitely stay there again. Close to the small town of Hershey, Hersheypark and Main Street. Nice lounge and bar area. Conference room nice as well.
from Saint Louis, Missouri
Submitted on 13-10-2016
Very nice friendly hotel! Rooms are clean! There is a grill with limited menu open till 10:00!!! Close to Hersey park!! Like 5 minutes from it!! Has pool and workout !!! All hotels in areas booked so would probably make a reservation!!
Submitted on 20-10-2016
Their "sleep system: beds do not get softer - the floor would have been softer no matter the adjustments to the system. If they ever get beds you expect in a Hilton brand hotel it would be a good stay
from Duncansville, Pennsylvania
Submitted on 01-11-2016
Recently stayed at this hotel for a business meeting. Pleasantly surprised by the super friendly staff, clean, updated rooms and great location. Lots of eateries close by - also very close to Hershey Park and Outlets.
from Wilkes-Barre, Pennsylvania
Submitted on 02-11-2016
I stayed at this hotel during a recent convention at Hershey Lodge. The hotel is no more than 5 minutes from Hershey Lodge and 7 minutes from Hershey Park and the Outlets. You are minutes away from all the sites and numerous dining options. The hotel is just a turn off of the main road to Downtown Hershey and the Hershey Museum! So if you want a reasonable priced hotel close to everything i recommend this hotel. The room was spacious and clean and the staff was very nice. Breakfast is l... Read more
from United States
Submitted on 02-11-2016
have stayed here prior and enjoyed. Close to Hershey and pa ren faire. Love the breakfast. Such nice staff too! Would definitely recommend. Does have a pool and fitness center which we were too busy to enjoy but looked good. very close to shopping and other restaurants too.
from Philadelphia, United States
Submitted on 05-11-2016
I was disappointed with the room I was given during my stay November 2. Today all properties are of the smoke-free variety. Or so I thought... I checked in, entered my room, promptly unpacked and then noticed a stale smoke odor. I was under the impression that this property was recently remodeled / updated. Had I not been so quick to unpack I would have asked for another room. I was tired and in no mood to re-pack and move to another room. Lesson learned... don't necessarily expect a fresh roo... Read more
Submitted on 12-11-2016
We're currently staying at this hotel. It has a great location - about 3 miles from Hersheypark. That's about the only positive. When we checked in there were no luggage carts and we had to carry all our luggage to our room by hand. The walls are paper thin and you can hear every footstep in the hallway and the televisions in the rooms on either side and above us. We went to use the indoor "heated" pool and whirlpool and they were freezing. They shut them down about 10 minutes after we got ... Read more
from Baltimore, Maryland
Submitted on 16-11-2016
Hands down a great hotel. Super friendly staff and customer service. Me & my husband were celebrating our one year wedding anniversary and The Hilton accommodated my wishes to make it an extra special stay by supplying deliscious chocolate covered strawberries and champagne for us.
from Brooklyn
Submitted on 22-11-2016
hotel was beautiful, plenty of parking, staff was very friendly and attentive. Room was cleaned, fully stocked and smelled good. Room service was quick.. not many options on the menu but the prices were reasonable and not outrageous. Literally minutes away from Hershey Park.
from York, Pennsylvania
Submitted on 24-11-2016
We were greeted by a friendly manager. He was able to combine our two separate reservations so we didn't have to check out and back in. The decor is nice in the main areas. The rooms are average in size and have a calming appearance. The beds are hard as a rock. The pillows are the lowest fill you can get and go flat as soon as you lay on them. I would not stay at the hotel because of the bed and pillows. The main reason you stay at a hotel into sleep and that we did not do well. The breakfast ... Read more
from New Oxford, Pennsylvania
Submitted on 27-11-2016
Wife and I went here for a weekend get away. Nice property and a great location. The property is minutes away from the attractions at Hershey. The rooms were clean and neat. Hotel was a little full due to the Keith Urban concert, so there was a lot of hallway noise the one night. Other than this minor annoyance our stay was great. Would recommend to family and friends.
from West View
Submitted on 29-11-2016
This would be 5 stars if I didn't have a bad experience with the morning cook. He was rude and acted like we were bothering him. Room was great and the rest of the staff was helpful and very professional.
Submitted on 06-12-2016
My boyfriend and I recently stayed at this hotel after attending the last showing for "The Book of Mormon" at the Hershey Theater! The room was clean and neat and I certainly appreciated the ability to set the fan to "continuously on" since I can't sleep without white noise! The staff was friendly and there was a fridge in the room which meant we could keep our leftovers fresh until the trip home instead of having to throw away half a meal. Plus, it was close to everything we wanted to visit! ... Read more
from medford NJ, United States
Submitted on 06-12-2016
Outstanding Front Desk service (Cassandra was a standout!), great staff, comfortable room, close to Hershey Park and good food. Couldn't ask for more from a hotel - the staff goes above and beyond to ensure everything is in order