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Hilton Garden Inn Eugene/Springfield

Eugene, OR, US (EUG)

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Based on 620 reviews
Suburban hotel with free area shuttle and restaurant.
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Hilton Garden Inn Eugene/Springfield
3528 Gateway Street, Springfield, OR US 97477

We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries.The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:* Exquisitely designed guestrooms and suites, all with the Garden Sleep System adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer * The Great American Grill Restaurant and Bar features breakfast, dinner and evening room service * An indoor pool and spa * A well-equipped Precor fitness center * 24-hour Pavilion Pantry * Complimentary 24-hour business center offering computer, printer, fax and internet access * Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment * A professional and well equipped sales and catering staff ready to meet your group and meeting needs***** Everything. Right where you need it. *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 620 reviews
from California
Submitted on 16-05-2016
I like Hilton Garden Inns. They are uniformly well kept and well furnished. Their breakfast and dinner are quite adequate. I've stayed in several of them, from Washington and Oregon to Virginia and my opinion is the same for all of them.
from Maplewood, United States
Submitted on 17-05-2016
The hotel was easy to get to with plenty of parking. The entry smelled wonderful, there was fresh water and cookies in the lobby and check in was fast. I am a Hilton Honors member (which is free) so they provided me with free bottles of cold water to take up to my room which was very nice. The room was clean and neatly organized. The view of my room faced the highway but it wasn't noisy at all. The mattress was extremely hard. There was a post it note on the headboard with instructions on how t... Read more
from EDMONDS, United States
Submitted on 17-05-2016
We stayed at the hotel as a stay-over during our drive to Reno. It's super easy to find (just off I-5) and in excellent condition. The staff was extremely friendly and professional. My 10 year old boys loved the indoor pool and hot tub. Looking forward to returning during Ducks football season!
from Vancouver, Washington
Submitted on 19-05-2016
This property and staff are a strong 10 in every category. With over 50 nights here in 3 years, I've never once had a complaint or been the least bit disappointed. I'm extremely confident you will find the staff exceptional and the rooms a clean wonderful respite from your busy day. I ALWAYS do!
from Yuma, United States
Submitted on 22-05-2016
Had a great experience at the Hilton Hotel. It was the weekend of the PGA and I didn't have a reservation but the girl at the front desk found me a room and then even upgraded it to a hot tub room when she found out that I had driven for about 10 hours that day. I was thrilled...
from Portland, Oregon
Submitted on 30-05-2016
The room was clean and the beds comfortable. It was quiet and the staff was friendly and helpful . Though our scheduled room wasn't ready when we arrived, another room was found quickly. We had a special rate associated with an event so this was a relative bargain for a stay during Memorial Day weekend.
from Phoenix, AZ
Submitted on 31-05-2016
I have stayed at this hotel before. The room was spotless and clean. We had drinks at the bar and the bartender, she was great, Check in was fast. We did not eat at hotel so cannot comment. I will stay at this hotel again, everything was great!
from Portland
Submitted on 05-06-2016
Excellent hotel with helpful staff. Reluctant to say it was perfect, but it was from the time we entered the hotel lobby until we were settled in our room. Although it was located near an interstate highway, it was virtually soundproof. Room quality was excellent.
from Newport, United States
Submitted on 05-06-2016
Over the last several years I have had surgeries/procedures at the hospital and Neurospine Institute and the Hilton Garden Inn is the only place I will stay. So clean, kind staff, great food and nice big and clean rooms. They always honor my medical rate without question and have been known to bring me milk at all hours :) always with a smile. Not to mention, when 5 o'clock rolls around and those amazing free cookie bars come out, I'm first in line!!! I will continue to stay at Hilton Garden Inn... Read more
from Ridgefield, Washington
Submitted on 06-06-2016
Hotel is located easy to access and is good for close amenities. First stay was a 10, 6 months later is an overall 7. I would stay again but check room first, barhroom smelled of mildew and was not completely resolved within a 3 night stay.
from Medford, Oregon
Submitted on 07-06-2016
We stay here whenever we're in the area and really like it. The location is good, the rooms are clean, well appointed and comfortable, and we appreciate having a restaurant and bar on site. However, what we DO NOT appreciate is that they outrageously inflate the room rates when there is something going on in Eugene. For example, we stayed there last weekend and paid $123 but this weekend, because of U of O graduation, the rate has ballooned to $409! This is just wrong. I feel for the poor t... Read more
from Susanville, United States
Submitted on 11-06-2016
My wife stopped in Eugene on her way to Seattle from California and enjoyed the Hilton Garden Inn so much that she recommended that we try it on our return from Seattle, (where I had joined her via an airline). We did ... It was awesome ... The spouse was correct in her assessment and in her recommendation. Wonderful stay. Great night's sleep. What more could one wish for?
from Tustin, California
Submitted on 18-06-2016
Whenever we visit our son who is a student at U of O we stay at the Hilton Gardens in Springfield. The staff is friendly and the rooms are clean. It is only a few minutes away yet far enough from the extra ciricular activities of the campus.
from Beaverton, United States
Submitted on 22-06-2016
Employees were friendly and helpful. Food was good and well displayed. Served in a timely manner and was still hot upon arrival. Room was nice with a nice view. Bed was comfortable but felt room was ready for some updating
from Sherwood Forest California
Submitted on 26-06-2016
The staff were friendly and cordial. They asked if we needed anything and supplied us with toiletries that we had forgotten to pack. The room was comfy and clean. The cleaning service asked if we needed any extras such as towels.
Submitted on 28-06-2016
Typical for an HGI. Good location with many restaurants nearby (if you don't mind strolling past the numerous homeless and hitchhikers you'll find all over eugene). Room slightly smaller than one would expect with some odd features (toilet right behind sink, no multifunction showerhead, extremely heavy door requiring two people to open). Thin walls so you'd sure to hear the hordes of unruly kids and teens who inhabit the hallways. TV has several second delay every time you change channel. $... Read more
from Maple Valley, United States
Submitted on 29-06-2016
Great Hotel! Room was large and clean. Staff was friendly. Breakfast was great! Omelets, bacon, sausage, waffles, fruit, cereal, and more. Close to U of O. Close to restaurants and a mall. Easy highway access. Pool was very small and closes at 10pm.
from Seattle, Washington
Submitted on 07-07-2016
We really like the Hilton Garden Inn when staying in Eugene, Oregon. It's a good location right off of I-5 and it is close to all the people and places we like to visit while in Eugene. Really like the way breakfasts is handled in the morning and the staff are very friendly and accommodating. Go Ducks!
from Florida
Submitted on 08-07-2016
Our quick overnight stay was absolutely perfect as our room was quiet, clean, and near the end of the hall as requested. Front desk staff smiled and greeted us warmly from check-in through checkout. Breakfast in the dining area was very good and the staff handled being overrun by visiting baseball teams very well with little impact upon the availability of our desired breakfast items. The hotel location proved to be convenient from the freeway without a lot of highway noise and it was fairly ... Read more
from Hayward, California
Submitted on 09-07-2016
Good option for location, lots of options for fast and sit down restaurants. Plus refrigerator and microwave. Indoor pool and jacuzzi. Complimentary Internet available. Near freeways gas banks. Gateway shopping center close by.
from Flagstaff, Arizona
Submitted on 11-07-2016
$280.00 + tax $624.00 for 2 nights in Eugene! Out of line. You may have to wait 45 minutes for the airport shuttle unless you complain and get reluctantly offered a taxi at their expense. Jaimie does not belong to the front desk. Michaela was outstanding. The housekeeping Dept does a great job. The room was very clean.
from Aberdeen, United Kingdom
Submitted on 12-07-2016
Everything was great. Staff there are impeccable. They were clearly very busy, but handled everything professionally and efficiently with a genuine smile. I will be staying here every time I find myself in the area. Thank you!
from Gatesville, Texas, USA
Submitted on 13-07-2016
If your looking to book for a Business trip this Hotel would probably meet your expectations. Not ideal for family/leisure stay. Hotel is clean but not particularly above average. If you want Breakfast I would recommend driving 1-2 blocks.
from Sandy, Utah
Submitted on 14-07-2016
Excellent Hilton property but particularly impressed that there were EV connections for Level 2 and Tesla. Easy access to freeway and very friendly staff. There is a charge for breakfast but it has a variety of choices.
from Salem, United States
Submitted on 17-07-2016
Next to no housekeeping, front desk that is indifferent and ignores guests unless confronted with questions. Reservations not honored appropriately, wouldn't guarantee medically needed rooms unless we joined their HHonors program, downloaded their app, and checked in the day before with that app (which didn't help because we didn't know which specific room numbers we needed). Handicap parking distant from front entrance, no large luggage racks available unless asked for, very minimal selection o... Read more
from La Center, United States
Submitted on 18-07-2016
This particular HGI delivers the best service. The staff are friendly and knowledgeable about the area. Food is good and easy access to surrounding businesses. Can fill up quickly so do not hesitate booking a room when you know you will be in the area. Best hotel in the area by far!
from Richmond, Canada
Submitted on 19-07-2016
excellent stop off the I-5, very easy on and off staff are friendly and helpful, food good and room super comfortable like that there is a fridge in the room, great breakfast, cookies in the evening and free parking wish there were more HGIs on the I-5
from Redding, California
Submitted on 20-07-2016
Not what I expect from Hilton. For $180 + a night, I want a room that does not smell, and a room I can open the window and still hear myself think. I will say that I wasn't feeling well and didn't contact the front desk for a different room, but that is why I picked a Hilton property...
from Boerne, Texas
Submitted on 21-07-2016
Esmeralda and her staff run a 10 -star property! Clean rooms and Highly Professional Staff are some of the best I've seen! Jessica was superb as her assistance at breakfast was wonderful!! Give that girl a raise!! Stay here!!!
from Vancouver, Canada
Submitted on 21-07-2016
This was our second visit and it was as good as the first. It is a good place to stop for people on the I5, with easy access in both directions. We found the staff to be very friendly and helpful, the room to be quiet and clean, the bed to be comfortable, and the meals to be satisfying, though not gourmet. The price was reasonable and we certainly enjoyed our stay. Yes, we would return.
from Point Arena, California
Submitted on 24-07-2016
We were pleasantly surprised as soon as we walked into the lobby. Decor was bright & welcoming. The seating areas were inviting with wifi work stations, drinks & food available and a smiling, friendly staff to greet us. Parking area was easy & well-lighted. Our room was spacious & very comfortable. We'll return!
from Indianapolis
Submitted on 24-07-2016
Very clean hotel and room with a friendly staff. Our room was musty, but a staff member sprayed Fabreeze and got the fan going, and that did the trick. I wish they had told us about the adjustable bed system at check in. They also should have a sign in the room by the bed about how to adjust the bed. Our bed seemed too firm, but we didn't know to adjust it. Getting in and out of the hotel is tricky. It's a a highly congested business area with lots of traffic, and exits can be very confusing. Th... Read more
Submitted on 25-07-2016
Beats the downtown Hilton, which we stayed at for two nights a few days ago, by a long shot. Friendly staff and quiet. Negative is location. Located in the Gateway area where there are many other hotels of the same level and some chain Denny's type restaurants. So not in a scenic area where you will want to take a walk. But a convenient location for taking a break from a long drive on the interstate or visiting family in the area (us).
from Roseburg, Oregon
Submitted on 26-07-2016
My stay was fantastic! The staff was very helpful with all of my questions, the room was quiet, and the bed was comfortable. The breakfast was great - The breakfast staff was very friendly. I would always recommend the Garden Inn to anyone.
Submitted on 28-07-2016
The hotel was very clean and nice. BUT upon check-in we were told there were no Kings left. As we are still checking in, another couple asked for a King, and the gal said, Oh, we have one left! I spoke up and asked our girl and the only thing she said was, oh, sorry, I thought they were all taken! Nothing was said or offered to us. The next morning I talked to the morning staff and explained what happened and said I was very angry about the situation and not getting the King AND especially ... Read more
Submitted on 30-07-2016
The newest of the hotels in the area and has a great look and feel. Great exercise area, clean rooms and great comfortable beds make for a relaxing stay after a long day of business. Menu selection for breakfast and dinner is great. A bit on the pricey side but good quality.
from Orange
Submitted on 04-08-2016
The hotel lobby was very welcoming. Nice public spaces: lobby,bar,restaurant. Rooms clean and comfortable. Beds a little too firm. Breakfast was wonderful with the exception of one rude male server. Dinner was not as good quality as breakfast .. We tried several items and all were mediocre at best.
from Dallas, Texas
Submitted on 05-08-2016
We arrived a bit early but the hotel did everything to check us in quickly ...the hotel is close to highway, stores, restaurants and of course close to the college ...the staff was outstanding always willing to help ...breakfast was great
from Mountain View, California
Submitted on 05-08-2016
This is my favorite of the Springfield I5 hotels we have tried. Hotel is very clean, feels safe and secure, and really quiet. Great place to stay with kids. Breakfast is a good value, staff is kind. Pool is nice and had the fun touch of towels folded like animals.
Submitted on 09-08-2016
I love Eugene and was lucky enough to have to come here for work. The room is very clean and is stocked with items you need. Comfortable and adjustable beds. Pool is refreshing. I was very happy with the front desk lady as she was very nice.
from Jacksonville, Florida
Submitted on 10-08-2016
We stayed at this hotel for one night to break up our trip from Redwoods National Park to Portland. I used advance check in to select my room. We were on the fifth floor. We were able to check in with no issues. The hotel was close to capacity. Our room was the standard Hilton Garden room. The room was clean and comfortable. The bathroom was well appointed. The two beds were comfortable and we slept well. The issue we had was the breakfast. This Hilton Garden has a server that takes your order a... Read more
from Portland, Oregon
Submitted on 11-08-2016
Stayed here a night while moving from the Bay Area to Portland. Had a rental truck with all my stuff in it and wanted to park it for the night someplace safe. This place has a huge well lit lot and I could see the truck from my room window. Easy walk from the hotel to any of several restaurants. Room was clean and nice -- standard Hilton fare. Service was good. No complaints. The night we were there there was a huge softball tourney nearby and the hotel was completely filled with families a... Read more
from Denton, TX, United States
Submitted on 14-08-2016
Our stay at the Hilton Garden Inn in Springfield, OR could not have been better. The staff was helpful and friendly! Our room was well designed, clean, and comfortable. We would definitely stay at this hotel again and again!!
Submitted on 01-09-2016
Stayed at this hotel last month. Was very impressed. Room had a small microwave and a fridge. Bed was memory foam - when first sitting on it, thought it was too hard. However slept wonderful! Very quiet room. AC worked really well. They have two outdoor patio areas. Sat outside two nights - fantastic. Great location as well.
from Embrun, Canada
Submitted on 04-09-2016
Our daughter who is married to a retired US army officer has lived many places and we would find an hotel to be close by to them. We always stay at an Hilton Garden Inn as the service is excellent. We would recommend this hotel to anyone. We have stayed in many different cities and have always been satisfied.
from Fairfield, California
Submitted on 06-09-2016
My family and I traveled to Eugene/ Springfield to watch the Oregon football home game. The hotel is about 10-15 minutes from Autzen Stadium. After a long drive up, the staff was very accommodating and allowed us to check in early to freshen up before the game. Please note that I had called the day before to advise them of the early check in possibility. It was a clean, comfortable room with great service from the friendly staff. My athletic sons enjoyed the workout area as well as the pool. W... Read more
from Chicago, Illinois
Submitted on 06-09-2016
As a Gold Member and request of an upgrade, I was given the suite on the 5th floor which was unexpected but amazing! Many of the perks I had was due to being a Gold HHonors Member so my experience is probably not universal. However, I will say in general the hotel was very clean and the breakfast wasn't bad. I got breakfast for free, and I'm not so sure it would be worth the $10+ otherwise.
Submitted on 07-09-2016
Overall really nice hotel centrally located. A small shopping center to close to the hotel, with Target, Walmart, Ross, Buffalo Wings, Applebee's just to name a few. The staff is super friendly and welcoming and the hotel is kept clean. I had to use their conference room for a meeting and the provided lunch and breakfast. They were ontime and kept the area clean. My only concern was they sometimes didn't clean my companion rooms or when they "cleaned" them it look as if it wasn't.
Submitted on 12-09-2016
Most everything was excellent during our 2 day stay, the room, staff service, breakfast , room comfort. Our only disappointment was the internet service. It was unnecessarily fussy to connect and I experienced chronic disconnections. I am a Hilton Honors member and do not have this issue in other properties.
from California
Submitted on 12-09-2016
Needed a place to stay nearby to a hospital where a family member was being treated. The room we had was very comfortable, the breakfast was great...loved the fresh fruit and made to order omelets. Most of all, the staff were so kind and helpful to us during a very difficult time!
from San Diego, California
Submitted on 14-09-2016
I was trying to save money and booked at another hotel. Well, the old adage, you get what you pay for is so true. I was scared and really uncomfortable in the hotel I booked so I came here and it was excellent. I breathed a sigh of relief and felt completely comfortable and secure at Hilton Garden Inn. I love the cleanliness!
from Boulder, Colorado
Submitted on 15-09-2016
Room was well appointed. Love the walk in shower instead of the bath tub with flapping curtain thing. Plenty of outlets, nice desk, view was so so, but the room was very quiet. Will stay here again next time we visit the area.
from Portland, OR, United States
Submitted on 24-09-2016
We were there for a wedding. The room was very nice and spacious. Sevice was excellent. Food was good. Good location for us. We have stayed there a few times and have always enjoyed it. Eugene always gets booked so fast. We stay now in Springfield and this is one of the nicest hotels there. It is close to the freeway but, you don't hear the traffic.
from Eugene, OR, United States
Submitted on 24-09-2016
VERY friendly staff. The food and drink in the restaurant was very good and worth the price. Lots of amenities, pool, spa. I loved the cookies in the lobby every night. Great eating area with lots of table and chairs.
from Grants Pass
Submitted on 28-09-2016
Great place to stay, a bit pricey, but since their was a ducks game happening, all the hotels raise their prices because they are in demand. Stayed one night to take the train cross country the next morning, convenient, and they let me park my vehicle there for more than a week. That was exceptional because parking in the area of the train station is not always available or safe. Would definitely stay there again.
Submitted on 27-09-2016
The lobby was clean and most staff were helpful and pleasant. The bed was very comfortable and the atomosphere pleasant. Location was also good for our needs. Our room smelled stale an we got no fix from the Hilton staff.
from Dallas, Texas
Submitted on 28-09-2016
Hilton is the best at the "middle" hotels, pure luxury at Hilton Garden Inns, beds are adjustable and feel like a cloud, service is great, nice lobby areas to meet with family and friends and a great bar and restaurant on-site with excellent service. Then the cook to order breakfast! I always stay at Hilton Garden Inn as my first "Hilton" choice and I've now been a diamond member for three years!
from Sutter Creek, California
Submitted on 02-10-2016
Customer service was great! Did everything they could to make our stay great. Room was very comfortable and clean. Love staying at this hotel. Close to freeway exit. Internet was free and worked very well.
from Corvallis
Submitted on 03-10-2016
Arrived at Hotel, welcomed by staff and received room keys. Room was very clean and comfortable, and quiet. The restaurant is quite good. We had dinner, and breakfast the following morning. Checkout was a snap. We really enjoy staying at HGIs.
from Rocklin, California
Submitted on 05-10-2016
The staff at this Hilton Garden Inn went far beyond the usual level of service you expect from a mid-range hotel such as this. The thermostat in our room didn't appear to be working at first. They sent someone to repair it immediately. And the food in their Garden Grill and Bar was really, really exceptional! My husband said it just doesn't get any better --- no matter how much you pay.
from Oregon City, United States
Submitted on 05-10-2016
Did not include continental breakfast. You pay $10.95 regardless if you get fruit and a bagel or a full breakfast. Café staff was not helpful in how the process worked for ordering food for breakfast or dinner.
from Portland, Oregon
Submitted on 09-10-2016
We stayed here for a football weekend in Eugene. The property is in excellent condition - very clean and well-maintained - and is located close to I-5 and numerous restaurants and coffee stops. For four adults, the room was spacious and gave us room to spread out all of our Duck football fan gear. Jamie at the Front Desk was very understanding and helpful when we asked for early check-in. With my 87 year old Mother in tow, I was happy that she could grab a nap before the game. We do plan to... Read more
from Coos Bay, Oregon
Submitted on 13-10-2016
Just off I-5 and the belt line close to Gateway Mall. This hotel has meeting space for small groups. The rooms are good sized and have a desk. In room coffee is provided by a Keurig. There is a small restaurant on site, and plenty of options within a half mile for all types of dining.
from Corvallis, United States
Submitted on 18-10-2016
The staff of this hotel were excellent. I have rarely stayed in a hotel with more friendly and welcoming staff. The rooms were comfortable. The breakfast has a good selection and was delicious. If you need to be in Eugene or Springfield, I recommend this hotel.
from Knoxville, United States
Submitted on 19-10-2016
This hotel was beyond my expectations. The staff and the cleanliness were both better than most hotels I have stayed at. The bed was not extremely comfortable but that normally is a hit or miss varying from room to room. The walls are kind of thin so you can hear your neighbors more than usual but did not bother me as much. The location of the hotel is great as well. Located near many food stops, gas stations, and a Target and Walmart.