Submitted on 10-02-2016
This hotel is located in an out of the way place for most visitors, and because of that--and a few other details I'll get to--it's less exorbitant than most middling hotels in Portland. While I wouldn't recommend it for a honeymoon or big-deal vacation, I went to visit relatives, who had all consolidated themselves under one roof and no longer had a guest room. Although this lodging is a good 30 minutes-1 hour from downtown, depending on traffic, it was a mere 20 blocks from the family manse, an...
This hotel is located in an out of the way place for most visitors, and because of that--and a few other details I'll get to--it's less exorbitant than most middling hotels in Portland. While I wouldn't recommend it for a honeymoon or big-deal vacation, I went to visit relatives, who had all consolidated themselves under one roof and no longer had a guest room. Although this lodging is a good 30 minutes-1 hour from downtown, depending on traffic, it was a mere 20 blocks from the family manse, and so for me, the location was perfect.
My bar was set fairly low. I wanted a quiet enough room with a comfy bed that I could sleep there with earplugs in; clean enough to avoid bedbugs or other cooties; a private bathroom; free parking; and an elevator. Price has been a greater factor since I retired a few years ago, so I was willing to compromise. Things I wanted but would do without if I had to: extra plug ins; courtesy soap, shampoo and conditioner; a coffee maker, which I would use as a hot water maker for the stuff I carry with me; curtains that shut out the light outdoors; wifi; a waste basket in the bedroom in addition to the one in the bathroom; and a fridge. I got all but one of these things too. I took a mid-afternoon shower and was rewarded with plenty of warm water and excellent water pressure.
Other positives: night stands on both sides of the bed, which I didn't need, but a couple or one parent sharing a room with a child might find important, and each nightstand had extra plug-ins and a separate reading lamp.
The closet held an iron and ironing board, and the hangers were not attached to the rod, an especially nice perk for a short, arthritic person like myself.
There was a cozy arm chair with another plug-in for my phone. I had read in another review that the wifi in this place was weak, but that didn't hold true for me.
I took another reviewer's tip (hey thanks!) and asked for the top floor so I would not have to hear feet overhead.
There's a hair dryer in the bathroom, and it's not the obnoxious, bolted to the wall sort that forces one to hold down the button eternally, but a real hair dryer that can be held however you choose; again, my arthritis said thank you.
The bed was all white, so I didn't have to wonder whether there were semen stains on the comforter. I am told this is a trend, and it's a good one. There were 4 big, perfect pillows, and the mattress was wonderful. In fact, it's better than my own bed.
They provided free coffee I didn't need, and a free bottle of water that I used and then refilled from the tap.
There's a restaurant attached by a breezeway just past the elevator, and I had breakfast there. Not bad, not great, but convenient. The restaurant is the Frances Xavier, and I recommend making a note of it if you plan to stay here and are arriving by car from the airport or from Washington State, because it's the only signage visible that shows you where to turn into the parking lot. By the time you see "Four Points", you have passed the side street into the parking lot, and going back is a royal pain.
For my fairly low price, here are the concessions I had to make: The dresser/desk was ridiculous. (See photos.) I took one look and for a hot minute almost wondered if I'd been pranked. The drawers were all missing and had been replaced with cheap linen storage boxes.
The bathroom: the only courtesy shampoo etc was bolted to the shower wall in the manner of some health clubs. I was glad I'd bought my own, and good luck to anyone that wants to do a quick hair-wash in the sink! There was one bar of complimentary soap, which was vastly smaller than the soap dish; again, see photos. The towels were small and rough, and the bathmat was about like the towels. There's just one sink, which didn't bother me, but couples traveling together who are accustomed to having separate sinks at home may find it unfortunate. There was no working fan in the bathroom. I was traveling alone, was prepared for crummy towels, and there was nothing here I couldn't live with.
When I turned on the flat screen TV, I was immediately given a prompt to enter a code, which I had not been given; I was also offered the chance to buy a movie, and since TV is not important to me, I didn't call the front desk for help. The people next door had figured out the TV or else rented theirs, because I could hear the music in the background of whatever they were watching quite well. Happily, they were done with TV by 10 PM.
Also, there was loud music coming from somewhere, and I had assumed someone was partying in their room until I stepped out at about 4 PM to visit family, and found that this music was being pounded out through hallway speakers! How dumb is that? All they needed to do to solve this problem was just turn it off. Turn it off! Duh. I could hear the elevator's bell every time someone came up or down, but my earplugs took care of that issue, and I had zero problem with hallway noise from other guests. (I had requested a quiet room, and if you can live with the funky dresser and no view, I suggest requesting room 306. I will be back.)
I went through the drawers (the real ones above the storage bins) in the dresser, and found an offer of $5 credit if I refused linen service, but by the time I found the information, I had missed the cutoff time, so even though I was leaving my privacy tag up 24/7 until I left, I didn't get the credit. They don't need to offer a credit of course, but if they're going to, either the desk clerk should tell me at check in, or the promotional tag should be out in the room where I can see it.
Neutral information: he hallway signage says there are vending machines, but really there is just an ice machine. However, snacks, toothbrushes and cold drinks are available in a tiny store that's between the elevator and front desk.
There are a lot of restaurants and stores nearby.
This lodging is perched on the extreme eastern border of Portland/Gresham. It's a fast trip to the airport, and a fast trip to I-205 for those driving in, as I was, from Washington State, but most of the fun aspects of Portland are a hefty drive or transit trip away. If this lodging were more conveniently located, I believe the price tag would rise by about $100/night.
I was traveling alone for once, and was dumbfounded by the amount of personal space I had. Had my spouse been with me, we still would have had plenty of room. (Old married couples accustomed to working around one another will find plenty of foot space in the bathroom, so one person can be in the tub while someone else is at the sink.) If we'd been in a room with two queen beds and had one of our children along, it might have felt a little close. All that floor space around the king bed shrinks down considerably once it's a two-bed room.
Free local calls are offered, as is room service. I didn't use either, however.
Bottom line: as bargain rooms go, I like this place. If the funky furniture is a deal breaker, inquire at the desk about updated rooms and maybe you'll get lucky. For me quiet and a really good mattress were much more important, so I will request this room when I return next fall. Sometimes you've got to give up, to get.