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Shilo Inn Suites Hotel - Bend

Redmond, OR, US (RDM)

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Based on 601 reviews
Room & Rates

Group Rate

2 queen beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Room, 2 Queen Beds, Courtyard Area

2 queen beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 1 Queen Bed with Sofabed, Kitchenette

Room, 1 Queen Bed with Sofabed, Kitchenette

1 queen and 1 sofa bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View

2 queen beds
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 1 King Bed, River View

Room, 1 King Bed, River View

1 king bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Courtyard King

1 king bed
Overlooking the courtyard

Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, minibar, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Kitchenette Queen and Sofa Sleeper

Kitchenette Queen and Sofa Sleeper

1 queen and 1 sofa bed
Overlooking the courtyard

Relax - Fireplace
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
River View Two Queens

River View Two Queens

2 queen beds
Relax - Fireplace
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, minibar, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Courtyard Two Queens

Courtyard Two Queens

2 queen beds
Overlooking the courtyard

Relax - Fireplace
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, minibar, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
River View King

River View King

1 king bed
Relax - Fireplace
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, minibar, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Shilo Inn Suites Hotel - Bend
3105 O.B. Riley Road, Bend, OR US 97701

Rooms
Make yourself at home in one of the 151 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access and concierge services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 15 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Exterior Corridors
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Pool
  • Room Service
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 601 reviews
from Nampa, Idaho
Submitted on 16-05-2016
I was spending the weekend in Bend to babysit my granddaughter who is under 1 years old. I came up a day earlier than the reservations and was put into a room that was an upgrade and asked if I could stay in the room for the 3 nights. Lisa helped us at the front and rearranged everything so that I would not have to move the second night into the original reservation. I was so grateful for her help as I had arrived later in the day after spending 5 hours traveling to get there and was sick with ... Read more
from
Submitted on 17-05-2016
Had a great time. JANET at the front desk assisted us checking in. Very friendly and informative. Room was very spacious and fit all of our needs. Clean, affordable and quite. Just what we needed. The hot tubs were so relaxing and the breakfast was great.
from
Submitted on 19-05-2016
This was second time we stayed at this hotel ,never again ,First night there we noticed that bathroom was dirty tub and shower were very dirty and lots of hair in tub and on shower walls and the smell of bedspread was horrible ,also pool was very dirty with 2 razor heads at bottom of pool and their were no clean towels in pool area ,2nd day find a housekeeper and ask her about bedspread she said they never change them and when I said bathroom was dirty when we got there she said that didn't surp... Read more
from Twin Falls, Idaho
Submitted on 22-05-2016
This is a beautiful place and a wonderful hotel. The free drinks at night and free breakfast buffet in the morning were great. Didn't get to use the pool or sauna, but there were others enjoying it. We had a great view out of our back door to a creek and vegetation along with 2 families of geese walking through the grass between buildings. Nice rooms and wifi. Would definitely stay here again.
from Bend, Oregon
Submitted on 22-05-2016
We live in Bend, but needed a couple of nights to stay locally to make room for guests in our house. So we choose the Shiloh because of the reasonable rate and we could stay next to the river which was a special treat for us. The room was spacious and had a kitchenette. The bed and pillows very inviting, it was hard to get up and go to work. Some aspects of the room that need some attention are: carpets need cleaning or replacing, and bathroom very dated. And if you are sensitive to light at ... Read more
from
Submitted on 24-05-2016
The staff was fantastic, from the front desk to the Lounge, were fantastic. Especially Ron in the Bar Lounge. After a long day at work, he helped make me feel comfortable and relaxed. Great service! Look forward to another stay here.
from Bath
Submitted on 31-05-2016
Helpful front desk. Large spacious room -- the queen bed with kitchenette had couch and chairs in front of gas powered fireplace -- it was cool the days we were there so that was nice. The kitchenette had two burners, couple small pans, small fridge with little freezer compartment contained within, microwave. Shampoo, iron and ironing board provided. The more expensive king room with river view, which on the first floor was partially obscured by bushes, was actually smaller with less comfort... Read more
from
Submitted on 14-06-2016
I stayed at the shilo in September 2015. Check-in was fairly quick and easy. Decent size room. It was very clean but I think I was in the part of the hotel that had yet to be updated (didn't look like the pictures I had seen previous), I wasn't too bothered by it, the bed was comfy, bathroom clean, that's all I needed! only downsize was there was nothing to stop people seeing in, there were curtains hanging but who wants to be in a dark room in the morning when getting ready for the day? Also ... Read more
from
Submitted on 17-06-2016
Our stay at the Shiloh was very comfortable and reasonably priced. We stayed for 4 nights and had a great experience. We knew going in that the rooms were probably somewhat dated, but that was fine as we were more concerned with cleanliness and comfort. The included breakfast and two pools with hot tubs were a nice bonus. There is a restaurant on location as well as 2 other restaurants across the street with several clothing and department stores.
from Wilder, Idaho
Submitted on 18-06-2016
This place is fantastic. Great location on the river. Everything from the front desk to our room was awesome. Great place for the entire family. Super Package. We were so pleased we don't ever want to stay in any other hotel chain.
from Tampa, Florida
Submitted on 20-06-2016
Have to give Shilo's Restaurant greats marks for their homemade Pizza! We got a free glass of wine for staying here and then ordered a pizza which served the two of us. Great meal at a unbeatable price! Plus the room is very nice, comfortable bed!
from Napa, California
Submitted on 21-06-2016
Check in area is spacious, but with only one person at the desk the wait was long. The general manager was present and he was impertinent, so perhaps he should just wait in the back office, or help people check in. The check in clerk was very helpful in getting us in ahead of the check in time, and this earned them an extra star. The room was facing the river, nice view, but small, dark and unwelcoming. Furniture was run of the mill with no art on the wall and very poor lighting. Best Western h... Read more
from Seattle, Washington, United States
Submitted on 22-06-2016
We were scheduled for a late arrival, we even called that morning saying we were coming in late. When we arrived the staff was friendly and attentive. We got our room key and when to the room to find out that upon opening up the door found that the room had clothes, computer, and other peoples belongings in there already. It looked like they have been there. No one was in the room , Thank God, so we called and they upgraded us to another room with a jetted bath tub in the room. What we needed w... Read more
from
Submitted on 28-06-2016
I'm so happy I found Shilo Inn. I needed a hotel near the convention center, and Shilo was about a quarter mile away and much more affordable than the convention center hotel. The rooms were clean, spacious -- mine had a small kitchen, which I was not expecting, stocked with a few dishes, silverware, pots, pans, etc. It also had a sofa bed in addition to the cozy queen bed. Amenities were abundant. Sauna, steam room, swimming pool, and a surprisingly good breakfast that started at 6am (I'm an ea... Read more
from Lebanon, Oregon
Submitted on 28-06-2016
We had room 624 which was on the West end second floor overlooking the river. Great room. Very large with 2 queen beds, two sinks, bar area, fireplace, balcony and a cozy chair. The room was not perfectly clean as there were finger prints on the glass door to the balcony and and old dirty towel on the patio furniture. the grounds all around could use some cleaning and updating, but nothing too bad. Good location not far from downtown and close to many shopping and eating destinations. Right on... Read more
from Macon GA
Submitted on 01-07-2016
The good: beautiful grounds and setting. You can walk across the street to eat breakfast at McKay Cottage, which is fabulous. Room clean, bed comfy. The bad: We were assigned pet-OK room 208 (on first floor). Pull curtains back and voila, beautiful view of utility closet. No natural light enters room, so it's like a cave. We're planning a 4-day stay, so we go to front desk and ask to be transferred the following day to a room with some light and what we got was argument that there were no rooms... Read more
from Dallas, Oregon
Submitted on 04-07-2016
We came to the Shilo Inn for a weekend with the kids. The room was very spacious and clean. We have 2 littles and had plenty of space to put up the portable cribs and still walk around the room. The employees were very nice and helpful in the check in area and the restaurant. Free breakfast buffet was good and had a lot to offer. We also used the pools which were fun for the kids. Not the newest or fanciest place we've ever stayed but well worth the cost. No complaints from us.
from Chicago, Illinois
Submitted on 04-07-2016
I really wanted to love this hotel. And I will say, I did "like it" with the exception of a few things. That said I will do Pros and Cons pros Location is great The grounds are very nice A very good buffet is included The room rate is very good Nice pool area, inside and out. Nice kitchenette Customer service is outstanding Cons The bed- our bed anyway was uncomfortable The pillows were on the bed , in the middle with out pillow cases - pro- we called and they were delivered in minutes Our ... Read more
from Tigard, Oregon
Submitted on 04-07-2016
Stayed at Shilo for two nights while attending an Oregon Department Convention for the Marine Corps League. Very nice room. Very friendly service. Comfortable bed. Good temperature thermostate. Wifi, however, was very weak for my laptop but worked fine for phone and tablet.
from Forest Grove, Oregon
Submitted on 05-07-2016
This is a good hotel to stay at if you plan on doing a lot of outdoor activities in the Bend area and don't plan on staying in the room too much. The hotel is older and doesnt really have a vacation feel. We stayed in the remodeled Jr King riverview room during July 4th weekend. The customer service at the front desk Friday night was a little dramatic. There was a wedding party as well as holiday travelers all crowding the counter, and the front desk clerk was on edge. She was rude to a ver... Read more
from The Dalles, Oregon
Submitted on 06-07-2016
The room wasn't anything exciting but it was very clean, the bed was comfortable, everything worked and they did have room service which was nice as I was exhausted and just wanting to stay in. There breakfast buffet was nice and all the food items were warm - huge plus.
from Madrid, Spain
Submitted on 07-07-2016
This hotel is setup in a different way to the usual style in that it consists of different blocks of buildings. The block we were in did not have an elevator, and I assume this is the same for the rest, so if you have difficulty with stairs, ask for a ground-floor room. The room access is via outdoor stairs and a walkway, so if you have a room on the walkway side, you can open the window, but it will produce noise from other guests passing by. We had a room located near the ice machine, which w... Read more
from Wilsonville, Oregon, United States
Submitted on 09-07-2016
I stopped in for a quick bite and to play a few lotto games this week. My server Kelly Duren was the only person working and it was really busy! But she was very friendly and fast to great me, bring me wine from the lounge and take my order. The shrimp was cooked perfectly. Kelly checked back with me and made me feel I was her only guest even though she was taking care of numerous others at the same time. I was really impressed and hope the Shilo Inn treats her well.
from
Submitted on 10-07-2016
My husband and I went to the Quilt Show in Sisters, Oregon this July, 2016. It was a marvelous event and we ( I ) had a fabulous time, as he spent his time checking out hunting and fishing lications and attractions around Central Oregon. It was a perfect trip and much needed mini vacation. Our stay at the Shilo in Bend made it that much more enjoyable. The icing on the cake was oue genuine and sincere treatment by a Shilo employee the lovely Kelly Holiday. She was so friendly and engaging. Obvio... Read more
from Tahoe City, California
Submitted on 12-07-2016
We have stayed at the Shilo Inn for many years on our way back from Canada. This last time was a real disappointment. Very expencive. The room had no shower curtain so the water went everywhere and the place needs a general revamping. I really hope that the owner would invest some time in remodeling because we have enjoyed staying in the past.
from Medical Lake, Washington
Submitted on 13-07-2016
Fantastic staff! Well appointed comfortable rooms! Affordable restaurant on-site & well stocked bar, a nice way to end a day of traveling. Indoor pool and 2 hot tubs, to work out the kinks! Full hot breakfast included with room.
from Portland, Oregon
Submitted on 15-07-2016
Excellent room right on the river with a small porch and a fireplace. We will definitely be back and staying at this hotel. We arrived to a busy front desk but they were well staffed to accommodate us. We received vouchers for complimentary beverage and breakfast buffet. Very convenient location. Room was clean. They have both an indoor and outdoor pool. We came to check our son into college and will definitely stay here again.
from Millersville
Submitted on 17-07-2016
Rooms are very spacious and clean, some have a fireplace and face the river flowing along the back side of the property. They have an indoor and outdoor pool and an onsite bar and restaurant. Breakfast is better than most mid-range hotels and is included with the room.
from
Submitted on 17-07-2016
Came through looking for the "Healthiest" serving for cost. Kelly Duren knew exactly what I needed and brought a plate of nachos that was massive and delicious. I had a very personable experience with good food for a good price. What else should a restaurant do?
from Houston, Texas
Submitted on 18-07-2016
We stayed at the Shilo Inn on a trip through Oregon and while the beds and showers were nice, the housekeeping could have been better. We had people in our group who checked into their rooms only to find that housekeeping hadn't been there (the beds were not fixed and there were still items leftover from previous guests). My room was not in as bad of shape, but it wasn't well taken care of either. The table in the room had not been cleaned from the food leftovers of the previous guests, one ligh... Read more
from Genoa, Nevada
Submitted on 18-07-2016
This hotel is located very conveniently in a nice part of town. As noted in previous evaluations there are some problems. We were in room 406 for three nights. The room was quiet with the exception of noise from the room above. Heavy footsteps and banging from our neighbors were a problem throughout two of the three nights. If you are staying for multiple nights don't expect housekeeping services before 4 P.M., so plan your day accordingly. On the plus side office clerk Davindra was very h... Read more
from
Submitted on 21-07-2016
Was in Bend for a conference and late one night needed to print my presentation notes. The guest computer at the Shilo Inn wasn't reading my flash drive, so Davindra at the front desk stepped in to help. Couldn't get the computer working, so he quickly shifted to the front desk computer and printed out my presentation in just a few minutes. I got a good night's rest in the clean, spacious room and had a great conference
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