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Holiday Inn Express & Suites Mentor

Cleveland, OH, US (CLE)

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Based on 296 reviews
Great for business and leisure travelers alike.
Room & Rates
Guest Room

Standard Suite, One King Bed, Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Guest Room

Standard Suite, Two Queen Beds, Non-Smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Executive Suite, Two Queen Beds, Non-Smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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One King Bed, Non-Smoking, Accessible

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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One Double Bed, Non-Smoking

  • One Double Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Executive, One King Bed, Non-Smoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Guest Room

Penthouse Suite, One Queen Bed, Non-Smoking

  • One Queen Bed
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Guest Room

Suite, One King Bed, Non-Smoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

Hide room details
Guest Room

Penthouse, One King Bed, Non-Smoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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Penthouse, Two Queen Beds, Non-Smoking

  • Two Queen Beds
Cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Conveniences include a desk, a wake-up call service, and an iron and ironing board. This room is Non-Smoking.

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KNG EXEC EDIT NONSMOKE

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

1 DBL BED NONSMOKE

TWO QUEEN BEDS NONSMOKE

2 BED SUITE NONSMOKE

EXECUTIVE SUITE NONSMOKE

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

SUITE LOCATION NONSMOKE

Holiday Inn Express & Suites Mentor
5785 Heisley Road, Mentor, OH US 44060

Location

Holiday Inn Express & Suites Mentor is located in Mentor and local attractions include James Garfield National Historic Site.

Resort Details

Holiday Inn Express & Suites Mentor features a restaurant and a bar/lounge. The hotel serves a complimentary breakfast. Recreational amenities include an indoor pool and a fitness facility. This hotel offers secretarial services and business services. High-speed Internet access is available in public areas. Guest parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities.

Accommodation Details

Air-conditioned guestrooms at Holiday Inn Express & Suites Mentor feature CD players and coffee/tea makers. Refrigerators and microwaves are offered. Bathrooms feature hair dryers. Wireless Internet access is available. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have cable channels. Rooms also include irons/ironing boards and clock radios. Guests may request wake-up calls. Guestrooms are all non-smoking.


Based on 296 reviews
from Milton, Ontario
Submitted on 30-04-2016
While travelling around Lake Erie,my wife and I stumbled apon this hotel,we are glad we did.This hotel was clean and had the most polite staff plus breakfast was awesome. I highly recommend this fine hotel. Steve D.
from Kokomo, United States
Submitted on 09-05-2016
Perfect room for our family. The hotel was close to the James A Garfield National Historic Site and we had a large, clean, and comfortable room. Although there was a wedding at the connected conference center, we heard no noise and our six-month old slept soundly. The breakfast was standard for an HI Express. That is to say, delicious... love those cinnamon rolls!
from
Submitted on 20-05-2016
We stopped by this hotel on our drive to break a long drive. It is cozy and comfortable everywhere inside. Makes one feel like at home. From now on we will always use this hotel when we are around this area. Good job!
from Kingston upon Thames, United Kingdom
Submitted on 21-05-2016
A group of us stayed in Mentor for a week at the Holiday Inn Express and the rooms were very comfortable and the staff friendly and efficient. Due to the time difference I went for a walk most mornings at 5.00am and here were local shops / garages that sold fruit, yoghurt and reasonably decent coffee. The hotel bar was small but welcoming after a long day. Breakfast was a reasonably buffet but other food could be ordered, but tended to be a twenty minute wait. All in all a very good hotel and... Read more
from El Paso, Texas
Submitted on 25-05-2016
Attended a wedding here recently and the facilities at LaMalfa were excellent. Venue is well-decorated and food/drink very good. Rooms at the attached Holiday Inn are only ok. The indoor pool is large and one of the hotel's best points (nothing deeper than 5ft).
from Mogadore, Ohio
Submitted on 05-06-2016
Stated here with my daughter's and two of the players from her basketball team for a tournament in Geneva. Room was very clean, beds were comfortable, good hot breakfast (was disappointed that the pancakes machine was broken), large indoor pool. As for the kitchenette in the room, lots of space just with there would have been a few utensils like a knife, bottle opener. Mattress on the sofa bed was a little thin but it was great to have it. Met couple of other families at the pool. It was gre... Read more
from Houston, Texas
Submitted on 07-06-2016
Reserved adjoining rooms for a late May visit. The staff was accommodating and the manager was especially. Our stay was for a funeral and we actually received a discounted rate, which was a kind gesture on behalf of Holiday Inn. I am from this area and know this is a convenient location to many destinations. We took the kids down to Headlands Beach and enjoyed that for some downtime. The hotel has free workout privileges to a nice, full gym about 8 minutes away. Housekeeping always took care o... Read more
from London, United Kingdom
Submitted on 17-06-2016
Had a good stay at Holiday inn, staff were excellent, Maria in the breakfast room was very helpful. Good place to stay as near bars and not to far from the motorway. Breakfast plenty of options, but hot food could have been better
from Amarillo, Texas
Submitted on 19-06-2016
Stayed Friday night thru Sunday night and every day/night was exceptional. Room and facilities were very clean and well kept. Staff was cordial and willing to help in any way. Maria in the breakfast area went out of her way to make me feel welcome and prepared a little snack for me to take on my long road trip back home.
from
Submitted on 19-06-2016
Great Hotel.....Pool and Cafe are excellent. Maria and Linda in the cafe take care of you like my mother. Maria is a very sweet person and cares deeply about customers. Rooms are vey clean and beds/bedding are 1st class, Will definitely return to Lamalfa.
from Boston, Massachusetts
Submitted on 21-06-2016
Just a stop over during a long road trip. It had a classy lobby / lounge area with cash bar / free appetizer during happy hour, but we missed it by a few minutes. The room is typical Holiday Inn Express - the shower head was too low and hard to rinse off the shampoo. Breakfast offered good variety and surprisingly decent. As the other reviewer says, the person in the breakfast room takes care of you! Location is convenient - just off the highway, only a half hour from downtown Cleveland. T... Read more
from ypsilanti, United States
Submitted on 27-06-2016
Everything was excellent with the exception of 2 things: the hotel room door made a large disturbing sound every time the door opened and the air conditioning unit didn't work quite properly, (had to turn on the constant fan button in order for the unit to turn on). Overall the hotel was beautiful, exceptionally clean and renovated. The pool is outstanding and the breakfast couldn't be better. I will always stay here while in Mentor OH.
from Columbus, Ohio
Submitted on 01-07-2016
Only needed a hotel for one night and really glad I chose this one. Price was reasonable, room was one of the largest hotel rooms I've ever stayed in. Everything was immaculate and comfortable. Breakfast was very good and cafe staff couldn't have been nicer or more on top of things. Didn't use the pool but it looked very nice. If choosing between comparable hotels, this one was a good bargain and I would definitely choose this one again. Only rated hotel service as very good because while ... Read more
from
Submitted on 09-07-2016
This hotel is a Five Star Hotel. The rooms are immaculately clean, quiet, and very comfortable; the service by far, is the best you will experience; the breakfast is fresh, the attendants are visible constantly cleaning and replenishing-you will feel like no one was there before you no matter how busy it is; the cash bar and free hors'devours are really a special bonus. The grounds are very groomed and welcoming and all employees that you encounter are friendly, helpful and professional. This is... Read more
from Westerville, Ohio
Submitted on 11-07-2016
Attended a wedding reception at this location. Then spent the night. Very nice hotel. All renovated and very clean. The banquet facility was excellent and the food was great. The rooms were nice size. Pillows and linens first rate. That is always important to us. A nice happy hour served off the lobby. Cash bar and free appetizers. That was good. Breakfast came with the room and was a nice combination of hot food and pastries, cereal, yogurt etc. The largest indoor swimming pool I ha... Read more
from Ohio
Submitted on 18-07-2016
We stayed for two nights while we attended the Fairport Tall Ships Festival. Really great location to access Lake Erie. Nice, clean, comfortable room. Bathroom is small and the ceiling fan is loud but we were happy that there was a ceiling fan in the bathroom. We had a king bed and the tv is in the living room in front of the couch. Sort of strange, but worked when we turned the tv. Hallways were always really cold. Elevator is nice and was pretty efficient. Front desk staff were alwa... Read more
from
Submitted on 26-07-2016
Great stay! The hot breakfast is amazing! Maria is the absolute best! She made us feel like family and really got our day started with great food and a few laughs! The whole place so clean and beautiful. Will definitely go back.
from Erie, Pennsylvania
Submitted on 05-08-2016
Needed to go for a medical procedure and stayed at this hotel. The place was clean and modern with a friendly, knowledgeable staff. The beds where comfortable with a large selection of tv channels. The bathroom was very modern and had a wonderful shower!
from
Submitted on 07-08-2016
Too far off toll road and even 90 but we had few options when booking driving from Pittsburgh. Nice fresh facility. They had a big wedding going on but the noise never filtered into the main hotel or rooms. Pool opens early but no fresh towels anywhere to be found - just the used ones from previous night. Room for 4 only had enough towels for 2. Front desk had to bring more. Not sure why the towels in the pool and our room were not already there in the first place. Loudest A/C unit too.
from
Submitted on 10-08-2016
The hotel was clean & modern. Room was good size with appliances, well 8cared for. Staff was friendly & professional. Breakfast was a full meal with everything you might want & the ladies preparing & maintaining it were great. Enjoyed a relaxing swim in beautiful pool. Would definitely go back.
from Ohio
Submitted on 14-08-2016
The room was very clean and nice. The staff was friendly and the hotel is in a nice quiet area. The breakfast was great as well. The pool is nice too; it has these cool little fountains that shoot into it that the kids loved. Excellent all across the board!
from Jacksonville, Florida, United States
Submitted on 17-08-2016
I was only here for a few days, but such a nice place. The breakfast room was great. Lisa,Linda and Maria were so kind and refreshing. They keep the property immaculate. I would stay here again no question.
from Louisville, Kentucky
Submitted on 20-08-2016
I visited the Holiday Inn Express in Mentor Ohio. Deborah the manager personally invested time in my comfort. everyone there was so helpful. This is one of the best stays I have had. I put this location in my phone because when I am in that area again, I want to stay at that hotel. My stay was August 17 checking out August 19.
from Frankfort, Kentucky
Submitted on 31-08-2016
The room was very nice, the staff was great and the pool was very good. The room was very clean and everything was perfect. Even though they do not have a lounge they had a cash bar in the evening which was welcome after a long day of driving. There is at least one good restaurant, the only one I tried, for some good lake seafood.
from Olathe, Kansas
Submitted on 24-09-2016
The staff and accommodations were excellent. The rooms are quiet, clean, & spacious. The breakfast buffet was one of the best offerered. Sweet treats for pleasant dreams are provided at the front desk every evening. Nice perk! Highly recommend this hotel.
from Ronkonkoma, New York, United States
Submitted on 29-09-2016
All was good -- and Maria from breakfast was excellent -- she introduced people and even knew which people were from a different location of my company. Every night there is a get together downstairs with hot appetizers and drinks.
from Dubrovnik, Croatia
Submitted on 06-10-2016
Usually I expect "plastic" over cooked food at Holiday Inn Express, however I was pleasantly surprised to find free fruit salad, real orange juice, a real egg and sausage bagel sandwich and stainless steal cutlery, coffee mugs and real plates; very little plastic about, which is what every HIE should strive for, especially when they post the "green" signs all over the place. The two women who were working in the dining room were very helpful, efficient and proud that they were serving real food... Read more
from Ladysmith, Virginia
Submitted on 08-10-2016
This place is one of the best places we have ever been. The staff goes out of their way to help you any way possible. It has beautiful flowers and very nice landscape. Also the breakfast staff is so nice. You can't ask for a better place.
from Port Washington, Wisconsin
Submitted on 19-10-2016
The staff who took care of the breakfast area are fantastic. The food was better than usual HIE fare and the staff was friendly, helpful and on top of everything. The desk staff was not as friendly or helpful. Not at the desk when we arrived and finally came wondering from the hotel bank of computers where he was surfing the web to do his job. Even then I felt more of a bother than a guest ever should. The room was oddly laid out. Down note at the end of a vacation except for breakfast.
from Mentor, Ohio
Submitted on 21-10-2016
I still can not say enough about the staff and the experience I have had at this hotel. From the moment you arrive you are treated with hospitality and respect. You will never find a more cleaner and friendly hotel in this area. They will go out of there way to assist you in anyway they can. The rooms are large and clean, its easy to get around, and my family loves to swim. The pool and workout room is wonderful. All I can say is if you are coming to Cleveland and you need to get a hotel room... Read more
from Cleveland, Ohio
Submitted on 22-10-2016
Friendly staff. Hard working. Well knowledgeable. Family atmosphere. "Real" breakfast. The rooms were extremely clean & taken care of. The beds were very comfortable. Great place to relax away from home. Gena V.
from
Submitted on 22-10-2016
We were in town for a wedding and have used Holiday Inn Express before especially for their breakfast!! This experience was great, we had access to the fitness equipment, pool and laundry. Every staff member we encountered was friendly and Linda who orchestrated the breakfast was fabulous! Thanks again!
from Chardon, Ohio
Submitted on 04-12-2016
This was our very first visit to this property. My Husband's company has their Holiday party there every year and normally we would leave and go to another hotel. This year, due to the other hotel's rapid decline in service and condition, we decided to stay here after the party. We had reserved a regular room but were surprised when Gary, at the front desk, told us we had been upgraded to a Jacuzzi suite for no extra charge. At first we were confused, thinking one had been reserved by mistak... Read more
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