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Hampton Inn & Suites Columbus Hilliard

Columbus, OH, US (CMH)

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Based on 286 reviews
Comfort in the heart of Ohio!
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Hampton Inn & Suites Columbus Hilliard
3950 Lyman Drive, Hilliard, OH US 43026

welcome to the Hampton Inn & Suites Columbus/Hilliard.When you want the quiet charm and historic depth of a small town, but don't want to give up the excitement of the big city, come to the Hampton Inn & Suites® hotel in Columbus/Hilliard. Our hotel in Hilliard is just six miles from Columbus but feels a world away. Hilliard's quaint downtown and remarkably preserved past combined with its shopping and dining, make it the perfect home base for your next trip to Columbus.So when you check into the Hampton Inn & Suites hotel in Columbus/Hilliard, get ready to be close to all the state has to offer from a small town in the heart of & amenitiesHere at the Hampton Inn & Suites Columbus/Hilliard, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 286 reviews
from Springfield, Virginia
Submitted on 12-05-2016
Enjoyed my stay at the Hampton Inn. Everything went smoothly, from a slightly early check-in to an easy check-out. Clean, friendly staff, nice amenities, decent breakfast, easy access from highway and close to my son's home.
from Milford, Michigan
Submitted on 12-05-2016
The internet signal was weak. The bathroom toilet leaked. The floors/walls are thin so you hear everything. When I called the front desk to ask if there was a different room that was closer to the Internet modem I was told "Gee this is the first we've ever heard of this". And he quickly transferred me to some kind of tech support. After waiting on hold for 5 minutes I hung up. Bottom line.....even as a Hilton Honors member I won't stay in the hotel again!
from Louisville, Kentucky
Submitted on 18-05-2016
Overall a great value. The room was clean, the bed was nice. Great sized TV helped too. Not too crazy about the pops from the neighbors upstairs, but that will not stop me from staying at this hotel again. Great rooms, great people.
from Wellsville, United States
Submitted on 18-05-2016
Overall this hotel is a great place to stay. Staff was very friendly and the breakfast was very good. I had a problem with the acoustics in the room and the noise from the people above my room kept me up.
from Cincinnati, United States
Submitted on 24-05-2016
Good, clean and quiet place to stay! Not far from good restaurants and easy to find motel. Would stay here again if in the Columbus, Ohio area, which has many attractions! Am Hilton Honors member, which influenced my choice of this hotel.
from Marietta, United States
Submitted on 25-05-2016
The non-caring attitude of the staff is not acceptable. Either need additional training on processing payments and customer service or this hotel needs to change it's name so you will not expect the same experience you receive at other Hampton Inn locations. Same for the food service.
from ohio
Submitted on 01-06-2016
Just recently stayed at this hotel and was pleasantly surprised with the high quality of service and amenities that they offered for the price. I found the room to be more than adequate and the staff to be extremely happy to meet any requests that I had during my stay (i.e. extra towels and pillows). Given the many options of hotels in the Columbus area I will be staying at this hotel again for future sport tournaments and other travels to the area. Hotel is conveniently located to many re... Read more
from Lake Orion, United States
Submitted on 04-06-2016
Just what you'd expect from a Hampton Inn. This hotel is not very old. The rooms are in good condition, including the bathroom. They have a coffee maker, microwave and mini-refrigerator in each room. The breakfast has a nice, large selection. Not too far from many places in the Columbus area.
from Cleveland, Ohio
Submitted on 07-06-2016
Room was not very clean...carpets were filthy and the room had a bad odor. Breakfast was mediocre, at best. Eating area itself was nice, but not enough food to accommodate a sold-out crowd. Staff did not keep up with food area. Pool was nice.
Submitted on 25-06-2016
I picked this Hampton Inn & Suites as it is located a short 7 miles from my destination (Hollywood Casino in Columbus). It is in an area near truck repair shops, but no excessive noise was heard. Enjoyed my stay. Will return soon.
from Minster, Ohio
Submitted on 29-06-2016
Nice clean hotel. Great breakfast. Helpful staff. It was a sisters weekend. We shopped and relaxed. The hotel was close to lots of shopping and good restaurants. We also used the pool. It was nice and clean .
from Henderson, Kentucky
Submitted on 29-06-2016
We enjoyed our stay, this was about 1/2 way to canada form our point of departure. Stayed going and coming back. This Hampton location is a good value. Great breakfast, clean rooms, WyFi could use a little work! Will more than likely use this location again.
from Grove City, Ohio
Submitted on 30-06-2016
We checked into this Hampton to stay the night while the air condition system in our home was down. It was a good break for us. The hotel was very clean. The staff was professional. We had a suite (330) that was a very generous size that I reserved at the AARP rate. I thought the rate was fair for the size of the room in which we stayed. As an HHonors member, I especially like the opportunity to check in at the hotel in advance and select our room by using the Hampton app. I would stay at t... Read more
Submitted on 01-07-2016
I read the other reviews and I don't think these people stay at very many hotels. First, I walked into lobby to a terrible smell and I should have walked out. I'm a diamond Hilton person and this was substandard for Hilton. I was on the top floor and the carpet in the hallways looked like it had not been cleaned in 20 years. The room was ok. I went to work out in the morning and the equipment was broken or in terrible shape. Then I went to get hot water in the lobby for my tea and the wate... Read more
from Cincinnati, United States
Submitted on 04-07-2016
Needed a room in the Columbus area. Very nice hotel. We have stayed at other Hampton Inns, and this one did not disappoint. The complimentary breakfast was very nice. The bed was very comfortable. the room was large enough for a king size bed along with a nice size couch.
from Sarver, Pennsylvania
Submitted on 09-07-2016
Good place to stay. When traveling we try to stay at Hampton - we always look for one. Breakfast here was good - plenty to choose from. Nice layout of the hotel. The staff was helpful. We had some room issues but they were resolved - nothing major.
from Saint Louis, Missouri
Submitted on 13-07-2016
I loved the size of the end rooms! They were very spacious for a hotel room. Staff was polite and helpful. Good location on the northwest side of town. Near a large variety of shopping and restaurants.
from Lenoir City, Tennessee
Submitted on 13-07-2016
The hotel has improved 100% over the past few months with the renovations and the new staff it's nice. The place has moved back into the standards of the hampton family. I will stay here in the future. Amanda is most helpful. I know hampton I am a diamond member. Good hotel good stay.
from Hartville Ohio, United States
Submitted on 18-07-2016
I was told Thursday that I could not get a Copy of my Bill. And that they would email it to me. This was Thursday 7 14--Its Monday 7 18 and still no Billing Info ! In addition room was not cleaned for two days !
Submitted on 24-07-2016
From the outside it was good. The cleaning crew worked hard and it was a clean facility. 98* heat outside a cool dip would be great....pool closed. The hot water in our room seemed to have a mind of its own. When we checked out there was a plumber on sight so maybe it was fixed The tile in the room entry was cracked and actually coming up, so we brought it up to the maintenance hopefully it will be fixed as well.
from Sidney, Ohio
Submitted on 27-07-2016
Having a friend that works at a hampton inn i know what to expect. This hotel is not up to hampton standards at all. Carpet stains, dirty windows, dirty bedding, staff not in uniform. Not impressed. :(
from Livingston Manor, United States
Submitted on 27-07-2016
We have really enjoyed numerous OTHER Hampton Inns. With the exception of room cleanliness (well done), building design, construction and operation seems to lack the pride of ownership and goal of serving and satisfying the traveling guest to achieve repeat business!
from Oxford, United States
Submitted on 05-08-2016
Hampton Inn did a wonderful job accommodating all of the wedding party and guests. The special room for the wedding party to dress and be together. The special for cards etc. for the wedding guest and family. The breakfast was very good and had a wonderful verity. Having cold ice water and hot drinks all the time was a very nice touch. If you forget say your tooth brush and paste the front desk will be happy to provide you with one. Thank you. The front desk also had cards we could use. ... Read more
from Wabash, United States
Submitted on 06-08-2016
Very clean and comfortable. I appreciated that the bed was not placed next to the heating/air conditioner unit as is so often the case at other hotels. The bed and pillows were very comfortable. I also appreciated the free breakfast and wide variety of items offered.
from Harrod, United States
Submitted on 08-08-2016
This hotel was clean, beautiful room with refrigerator and microwave, beds were very comfortable, pool was nice but no longer has a hot tub which was disappointing. The breakfast was good, not a lot of seating during the busy time.
from Buffalo, New York
Submitted on 08-08-2016
as soon as we walked in the air in the hotel and our room felt damp and moldy. we were with a sports group and everyone else had the same experience on all floors. the hotel was as expected but both my daughter and I are sensitive to mold allergies and both were sick after our stay there. the pool was green. the hotel could be nice if the air cooling system were replaced or upgraded.
from Princeton, West Virginia
Submitted on 09-08-2016
This Hampton Inn & Suites location was easily accessible from nearby I-270. The king suite I stayed in was a very large room but seemed to be missing some furniture. I have stayed in this room type at several other Hampton Inns across the country and they were better furnished. That's not to say this one was poorly furnished, it just had a lot of open floor space (which isn't always a bad thing). My only real complaint about the property is that there are some heavy equipment, trucking and indus... Read more
Submitted on 10-08-2016
After a rough start booking a block of rooms here for our daughters wedding, we ended up having a better experience than we were expecting. Hotel manager Joe did his best to smooth over the issues we had been having. He was there throughout our stay, and made himself available to resolve any issues we had. The hotel is a fairly nice property, but whoever did their recent remodel, did a very poor job. The hallway floor was like walking in a funhouse, wavy and uneven, as were several spots in ou... Read more
from Ashland, Ohio
Submitted on 12-08-2016
Overall, our stay was very good. We needed a hotel close to a medical facility we are using and this Hampton Inn fit the bill. Staff was very friendly, breakfast was excellent and staff kept items available and the area clean. The hotel is starting to show some age but overall was in good condition. We look forward to our next visit.
from Akron, Ohio
Submitted on 14-08-2016
Our check in was easy. The rooms were spectacularly clean. You can definitely tell the hotel has gone through some upgrades. The only issue we had was with the air conditioning. The hotel was warm to begin with as expected since it was 90+ outside but the air conditioning unit in the room didn't cool the room down very much and would turn on and off all night. On for one minute, off for one minute, on for one minute, off for one minute. All. Night. Long. If we didn't have 2 kids and a late check... Read more
Submitted on 16-08-2016
I stopped here on a recent business trip. All of the associates were extremely friendly, and the outside and lobby were clean. Some of the common areas need attention, carpet's shampooed, etc. but overall it was a nice stay, and I will be back when in the area.
from Carbondale, Illinois
Submitted on 16-08-2016
Great location right off of I-270 in a wonderful suburb of Columbus. Very easy to get to downtown Columbus. I was in the area to attend the annual Irish music festival in the next town over (Dublin) and it was very easy to get two and from the event. While right off the interstate, the hotel is in a quiet business park. Hotel is nicely appointed and the room was very comfortable - great bed! The front desk agents I interacted with were very friendly. My only challenge was breakfast. The b... Read more
from Lindenhurst, Illinois
Submitted on 28-08-2016
Nice, clean rooms. We were near the elevator and were not bothered by any excess noise. Staff was friendly and professional. Good breakfast that satisfied everyone in our family. Would stay here again.
from Milford, OH
Submitted on 29-08-2016
My adult daughter and I enjoyed this quiet, clean and comfortable Hampton in suburban Columbus. Our King suite was VERY spacious and pleasant to spend time in. We appreciated the separate mini-kitchen area and the sleeper sofa. Easy to find off I-270. Many choices at breakfast, but not of a good quality. We ate elsewhere.
from DC
Submitted on 01-09-2016
This hotel needs a remodel. The floors were not cleaned and the rooms are gross. There was a sticky noted posted on my headboard that read "Sheets are clean". I have never seen anything like this before.
from Belpre, Ohio
Submitted on 10-09-2016
To make a long story short, you can hear every movement upstairs. To make it worse there was a party going on in the room above us. Finally called front desk at 130am. Party didn't shutdown until 4am and we had to be up at 6am. First night was ok....though.
from Clarence, New York
Submitted on 16-09-2016
Stayed at the Hampton Inn for buisness. I found the location to be very easy excess to the interstate. The staff was very friendly. Room was clean and breakfast was good. I would recommend this hotel and would stay here again
from Maplewood, NJ
Submitted on 16-09-2016
I think there was a one-legged pirate who was upstairs from our room as his pegleg went "thump thump thump," late at night and early in the morning. Back in the good old days, an innkeeper could say, "No wooden legged pirates allowed!," and these things wouldn't happen, the constant WHAM! WHAM! WHAM! as he walked across the floor. Whichever it was, it was pretty severe, and I did my best to walk quietly in my room because I figured some jamoke downstairs would encounter me in the elevator and ... Read more
from Bowling Green, Ohio
Submitted on 17-09-2016
A horrible odor was pervasive in the elevators and hallway. The AC did not work effectively in the room. The room was very humid. When a complaint was filed regarding the smell the personnel at the front room sprayed a room freshener in the elevator. Thus of course did not solve the problem.
from United States
Submitted on 19-09-2016
We traveled 6.5 hours for a wedding in Columbus. It was great to be able to select our rooms, and check in prior to the trip. We arrived in plenty of time to confirm our check in and get keys with no issue after the long drive. The room, linens, bathroom, etc., was fresh and clean. It was quiet and we experienced a good quality of rest. Breakfast was, as usual, with enough variety for all of the members of our party. I received the "check-out" receipt, etc., via my email address. We had a... Read more
from Scottdale, Pennsylvania
Submitted on 27-09-2016
Excellent value for the proximity to Columbus. The hotel was very clean and tidy. The pool is a good size and was very warm. The breakfast was actual real prepared food and not just microwaved. I would recommend this hotel to my friends or family.
from Euclid, Ohio
Submitted on 27-09-2016
We use this hotel every time we visit family. Only had a suite available due to a lot of sports families staying as well. Very clean...courteous staff..complimentary breakfast and quiet even though a lot of families with young children were there.
Submitted on 29-09-2016
Customer service was great. The hotel elevators had an odd smell as well as the rooms bathroom sink. Elevators also were very slow and made a very loud beep when the doors closed, made me a little uncomfortable. Wasn't very impressed overall.
from Charleston, West Virginia
Submitted on 01-10-2016
Very close to Columbus and restaurants. We came for a soccer tournament and this was close to the fields as well as to places to eat each morning. We were very happy with our stay. The breakfast also stays open until 10am and that is great!
from Clarksville, United States
Submitted on 04-10-2016
This hotel was conveniently located close enough to Columbus for me to travel back and forth for my Ohio State reunion and all the activities. The actual guest room was quite nice. However, the bathroom was in need of an update.
from austin, United States
Submitted on 04-10-2016
Great service and a good room value. Location was convenient to freeway, restaurants, and fuel. Only issue is the size/comfort of the pillows. They were small and not firm; made sleeping difficult. Room AC worked well, although a bit noisy, but we wished it had a fan only option just to move air.
from Rocky River, United States
Submitted on 07-10-2016
I have been staying at the Hilliard Hampton inn for business and personal stays since 2003. Every experience has been awesome! We stay there multiple times a year. The staff always is friendly, the rooms are clean and the breakfast is wonderful. I take large groups of students for athletic competitions and they accommodate our needs with ease.
from Philadelphia, PA
Submitted on 08-10-2016
I arrived well before check-in time and there was no problem getting into my room. The staff was excellent and efficient. Check out was just as efficient as check in. Room was clean and fresh and I experienced no problems in any aspect.
from Washington DC, District of Columbia
Submitted on 08-10-2016
Overall, we had a great time here. It was OSU homecoming and game so it was very busy here. Hotel staff was superb though we did have an issue with checking in one of our friends on Friday night. Pretty close to campus and across the street from Dave and Buster's.
from Cleveland, Ohio
Submitted on 10-10-2016
We enjoyed our stay. Staff was very friendly and helpful throughout our visit. The room and hotel was very clean. Great location for nearby casino and shopping and downtown. Would recommend this hotel!
from Chillicothe Ohio
Submitted on 14-10-2016
Overnight lodging for training seminar. The staff was extremely helpful in identifying a place to eat near the property. Willing to engage in conversation and talk about general things. The facility was well maintained and very attractive. The dining area was very clean and had more options than i am typically accustomed to. Very quiet and safe area.
from Brownstown Township, Michigan
Submitted on 19-10-2016
One of the top Hampton Hotels in the chain. Great location. I stayed on the fourth floor in a very nice clean room. The hotel was very quiet and service from the front desk to the breakfast bar was exceptional.
from Salvisa, United States
Submitted on 24-10-2016
I recently switched to the Hilliard Hampton when I travel to the Columbus, OH area. It is super clean and have wonderful staff members. The hotel is located close to our Dublin, OH office, with minimal traffic in the mornings and afternoons. I've never had a negative experience with any Hampton in the area, but Hilliard Hampton is a super place to stay if you're in the area.
from Columbus, Ohio
Submitted on 26-10-2016
My wife and I celebrated our 10th wedding anniversary. There we had a room with a hot tub. The price was very nice, almost in believable! You have to see this place, just gorgeous. The breakfast is good just need bacon or sausage added to the menu.
from Kansas City, MO
Submitted on 31-10-2016
I always try to stay at Hampton Inns as I'm a Hilton Honors member. This hotel came up in my search for hotels in the Columbus, OH, area. I had wanted to stay closer to downtown but all Hampton Inns and related properties were already sold out during my stay Oct. 24-26, 2016. The hotel was in a convenient location; however, beware of the construction on I-270 south leading into Columbus and Dayton. I had a meeting in Dayton and left with plenty of time; however, the construction made me abou... Read more
Submitted on 01-11-2016
The front desk staff is very friendly and the rooms did the job while we were there. Th room was clean and the beds were comfortable. We did request a room with 2 queen beds and ended up with a king and a sofa sleeper. That is not what I requested and my daughter was not too happy to have to sleep on the sofa bed. Breakfast was good and they always made sure there was enough food. We would stay again.
Submitted on 03-11-2016
I have been staying at this location once every month or so for more than a year for business and I won't stay anywhere else in the area. I had a bad last stay and spoke to the management team who responded immediately and addressed every single detail of my concerns. And even better...fixed them! Rooms are cozy and clean, features seem updated and there's actually a nice clean scent in the rooms. Service at the desk is impeccable. Beds super comfy and I always feel welcome and at home here. Int... Read more
from Charleston, United States
Submitted on 03-11-2016
My second stay at this Hampton. The staff is very attentive and happy to make recommendations for the area. Snacks and breakfast were available along with the newspaper. The room was clean and comfortable with everything I needed to feel at home.
from Woodbridge VA
Submitted on 06-11-2016
Not on par with other Hamptons. Underwhelming quality overall. Friendly front desk. Clean comfy beds. Property is quiet but in a strange setting, surrounded by a Kenworth plant and aquatic center. A bit worn; bathrooms need some love. Housekeeping never made up our room after the first night even though we requested it on our way out to an hours long midday meeting. Hmmmm... Breakfast left much to be desired. Cold choices were ok. Warm (not hot) ones were gross. Indoor pool is nice and clea... Read more
from woodbridge, United States
Submitted on 13-11-2016
Overpriced, strangely located hotel in Columbus area. King suite was oddly laid out. Rooms were comfortable (but needed more and better pillows). Indoor pool was nice (but the swimming pool towels were not). Breakfast hot items were nearly inedible. Housekeeping never made it to our room, even after requested. Don't buy snacks from the front desk pantry...they will overcharge you! Property is right off 270 but not near anything...located between a repair shop and gas station. Asked for quiet ... Read more
from Isfjorden, Norway
Submitted on 15-11-2016
I arrived really late, but was very Nice and friendly met. That continued the Whole week, very helpful and friendly staff. Free Apples/fruit and coffe whenever you need, ok breakfast. Nice swimmningpool, not really large, but clean and Nice temperature.
Submitted on 18-11-2016
Absolutely a lovely stay and solely centered around the customers experience. If an issue happen to arise, the staff and especially the management, are more than happy to go above and beyond to accommodate. Thanks again to Ashish, and every other staff member that made our stay a wonderful experience.
from tipp city
Submitted on 28-11-2016
Good nights sleep--lovely shower--FRIENDLY LADY BEHIND THE DESK__you should let her go home occasionally--we definitely WILL stay here again--and will look forward to it! Nicely located in Hilliard easy to get to any and everything!
from Syracuse
Submitted on 29-11-2016
Good experience all the way around. Friendly staff, clean rooms, good breakfast. We were allowed to change our reservation from one night to the previous night at the last minute with no problem. My request for a 1st floor room was granted even though we checked in very late at night.
from Edmond, United States
Submitted on 29-11-2016
Just stopped for a night, but no problems whatsoever. The room was clean, the bed was comfortable, and the breakfast, while standard, was pretty good. The hotel staff was very friendly, and we didn't have anything stolen from our car.