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Holiday Inn Express Hotels & Suites Polaris

Columbus, OH, US (CMH)

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Based on 283 reviews
Centrally located near local points of interest.
Room & Rates
Exterior

Suite, Two Beds, Non-Smoking

  • Two Beds
Complimentary wireless Internet access keeps you connected, and the flat-panel television is offered for your entertainment. This room is Non-Smoking.

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Two Room King Suite

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the flat-panel television is offered for your entertainment. This room is Non-Smoking.

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King Studio Suite With Pull Out Sofabed

  • One King and One Sofa Bed
Complimentary wireless Internet access keeps you connected, and the flat-panel television is offered for your entertainment. This room is Non-Smoking.

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Executive King Room 6Th Or 7Th Floor

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the flat-panel television is offered for your entertainment. This room is Non-Smoking.

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Exterior

King Room With Jacuzzi Bath Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the flat-panel television is offered for your entertainment. This room is Non-Smoking.

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Exterior

Standard Room Non Smoking

  • One Bed
Complimentary wireless Internet access keeps you connected, and the flat-panel television is offered for your entertainment. This room is Non-Smoking.

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Exterior

Two Queen Beds Nonsmoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the flat-panel television is offered for your entertainment. This room is Non-Smoking.

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STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG FEATURE NONSMOKE

TWO QUEEN BEDS NONSMOKE

2 BED SUITE NONSMOKE

EXECUTIVE SUITE NONSMOKE

KING SUITE NONSMOKE

Holiday Inn Express Hotels & Suites Polaris
8670 Orion Pl, Columbus, OH US 43240

Location

Holiday Inn Express Hotels & Suites Polaris is a family-friendly hotel located in Columbus\'s North Columbus neighborhood, close to Magic Mountain Fun Center and Polaris Fashion Place. Other regional attractions include Columbus Crew Stadium and Ohio Stadium.

Resort Details

Recreational amenities include a waterpark with a lazy river and a waterslide. Also located on site are an indoor pool, a children\'s pool, and a fitness facility. This hotel has a 24-hour business center and offers business services. The hotel serves a complimentary buffet breakfast. The property has a complimentary area shuttle which runs to destinations within 5 mi.

All-Inclusive Details

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Accommodation Details

There are 104 guestrooms at Holiday Inn Express Hotels & Suites Polaris. Wireless Internet access is complimentary. Flat-panel televisions are available in guestrooms. Guestrooms are all non-smoking.


Based on 283 reviews
from
Submitted on 24-04-2016
The front desk help was great nice and friendly! We just used the rooms for sleep did not spend a lot of time at the hotel. Our room was clean and so was the rest of the hotel. We had a great stay. Only negative was not a lot of parking when we got back to the hotel.
from Anthem, Arizona
Submitted on 29-04-2016
Not your typical Holiday Inn Express as the pool was cold, spa did not work until late in the evening, one elevator was not working then the other quit working and I had to walk down and up 7 flights of stairs the next morning. We took our grand children there to play in the splash pad and it was so cold they did not play in it. Another couple said that it was cold the day and night before and not many people went in the pool.
from Ohio
Submitted on 02-05-2016
We choose this hotel for our girls to swim. The large spiral slide has been removed but that didn't matter, we had a blast! There is plenty of room for everyone to swim comfortably and open until 11pm. The rooms have a huge entry making them unique. The staff up front was always friendly. The first night we checked in she was extremely busy with a line to check in, answering the phone and checking out people buying snacks but she remained friendly and wished our excited little ones a fun time. B... Read more
from Cleveland, Ohio
Submitted on 11-05-2016
I was on my way to Cincinnati and stopped over for the night. My room was very nice and the area was nice and quiet. If you have kids they will like the pool and splash park. I didn't use the area, but saw kids in and out all day/night and parental supervision is required which is nice. As a bachelor all those kids discouraged me from taking advantage of the pool area and hot tub, but glad the kiddos had somewhere to have fun.
from Millersburg, Ohio
Submitted on 23-05-2016
We stayed here the night of May 5th as we had plans to visit the Columbus Zoo the following day. We have two young kids and I specifically picked this hotel because of the nice pool area for little kids. There apparently was some kind of FFA convention near by and the pool was packed with screaming teenagers so our kids didn't feel comfortable swimming. Not that this is any fault to the hotel, just wish I would have known about this prior to staying here. Another unfortunate thing that happe... Read more
from
Submitted on 29-05-2016
We went to Columbus because it is the halfway point between my best friend and myself. We chose the hotel because of the pool, breakfast and price. The pool was amazing. I didn't get in it but the kids were in for 4 hours every day. The breakfast was great and saved us time and money since we didn't have to go anywhere for breakfast. The hotel is clean and well maintained. The staff is amazing, especially the housekeeping on the 5th floor and the man named Mauro (at least that's what I think... Read more
from Owings Mills, Maryland
Submitted on 05-06-2016
This location is very convenient to shopping, restaurants and highway access. There is a manager's happy hour with appetizers. The place is way too cold! Parking is easy but fills up fast. I didn't care for the breakfast--I went down the road to McDonalds.
from Illinois
Submitted on 11-06-2016
We pulled in about 6:45pm and found a vacancy. They had a mangers Thank You Reception and they kept it open past the closing hour of 7pm for us. Nice limited buffet even with a Shrimp cocktail plus free bottled beer and wine. The room was everything we needed and a pleasant stay.
from New Bremen, Ohio
Submitted on 12-06-2016
Nice overall Hotel in a good location and value for the buck but the indoor pool water was frigid, WAY too cold. I don't know if their pool heater was out of order or what the situation was but it was a huge disappointment.
from Tampa, Florida
Submitted on 17-06-2016
Five of us between ages of 18-71 shared a double queen with a couch for 4 days. We had plenty of room, plugs near the mirror outside the bathroom very helpful, sink in kitchenette area, fridge and microwave. Good breakfast in the morning. We went to Bluffton, Westerville and LaGrange on three separate days and found the location to be great. Staff was very helpful when part of our group arrived earlier than the rest. We would definitely stay here again and highly recommend to anyone.
from Milwaukee, Wisconsin
Submitted on 09-07-2016
What else can I say, but fantastic!! Very clean, modern and convenient location. Close to many restaurants and the freeway. Friendly and helpful staff. One of the nicest Holiday Inn's I've ever had the pleasure staying in. A1!!!
from Cleveland, Ohio
Submitted on 05-08-2016
Newer or newly renovated. Apparently within the last 5 years. We had an executive room. Room looked nice and modern! Large walk-in shower. Breakfast is always a plus at an Express! The pool would be a large draw for kids. It is a soak pad/pool! There are two lanes for swimming, and the other half is shallow with different splash devices. The hot tub is elevated from the pool. We stayed during the week of the State Fair, so there were a lot of families with children. The pool was busy with all ... Read more
from Findlay
Submitted on 07-08-2016
Overall the hotel is very nice. However, one very important reason we stay at Holiday Inn Expresses is because of the breakfast convenience. This was the worst breakfast experience we have had at a Holiday Inn Express. No pancakes, had to wait for both sausages to be refilled, people waiting in long lines due to so many things being out and even no forks to eat with. When I mentioned that we needed forks the reply was " Geez, I am only one person." The poor worker was very overworked but still w... Read more
from
Submitted on 21-08-2016
Rooms are pretty well sized for those of you used to non US Holiday Inn Express locations. As usual no restaurant but there are locals places to eat inclluding the BoneFish Grill over the road [ in my other review ] The US Holiday Inn breakfast need to be totally scrapped as it is appalling , same old shi*e everyday , really poor quality food and the coffee is dishwater.
from
Submitted on 04-09-2016
This is the place to stay in Columbus. I have been here a few times on business and am always impressed. Very clean, great location, very well kept and operated with polite and helpful staff. Don't hesitate to stay here! This is one of the few great hotels out there!
from Houston, Texas
Submitted on 05-09-2016
Overall this hotel is very nice. Kept clean and the staff was friendly and helpful. The rooms are large and have tall ceilings which add to this. The Bathrooms are nice but the stand up showers are a little narrow to stand in with glass doors. Our room also included a Jacuzzi which was clean, filled up fast and worked as expected. The only thing I cannot get over was our bed. It was very stiff and not very comfortable. Breakfast was OK, but the staff struggled to keep everything stocked up for t... Read more
from Cleveland
Submitted on 25-09-2016
We are in town for a soccer tournament. The room is clean and spacious. Mattresses felt new. The bathroom is clean they have the surround on the shower so no gross grout which I love! The breakfast is not fancy but it is free and fresh. Bagels, pastry, oatmeal, etc...The kids LOVED the pool and the parents enjoyed time on a very nice patio. The staff was friendly.
from Manchester NJ
Submitted on 16-10-2016
The prices were high but we were able to negotiate a better rate with the desk clerk. Hotel was near capacity yet our stay was very quiet. We requested a room near the elevator and we were never bothered by noise in the hallway. I liked the decor of this hotel...black and silver....very stunning! Breakfast buffet was very plentiful. Pool looked very inviting although we did not have time to use it. Lots of restaurants nearby. It is in a very busy area, especially at rush hour (many corpor... Read more
from
Submitted on 16-10-2016
Been here a week the staff has been great place is super clean and the pool is great the only thing is that the pool has no hours for adults only it gets loud if you just want to sit and relax in the hot tub
from Columbus, Ohio
Submitted on 16-10-2016
Mold. In showers. I was given 2 rooms. The head of housekeeping said "WE can't fix it. It's been on maintenance repair list to reseal for a week.". The A/C thermostat didn't work. I was told by Jessie front desk. Just get up turn it on and off. The quality and the disregard for health. What can I say. I left at 4:30 pm. I was charged. 149.00 plus tax. Jessie said there are alot of other hotels around. I want to know. The Property Owners Name. Columbus board of health. Restaurant and H... Read more
from Cleveland
Submitted on 19-10-2016
My husband, son and I stayed at this hotel for a brief overnight visit. We didn't check in until 11pm, but the desk clerks were available and had our room ready for us. Parking was plentiful. The room was clean, modern and quite. The location of the hotel was great - although it is located right off of the highway, it sits back on a curvy side road away from the hustle-bustle of Polaris. The hotel offered a free hot breakfast in the morning which was very good. Check-out was easy. Since we left... Read more
from orlando
Submitted on 21-10-2016
Room was quiet, clean, and the breakfast provided was very good and kept well stocked to handle the large crowd. Check in and departure service was very good. Pool was a nice addition despite only being partially open. Housekeeping was timely and very helpful with service.
from Toledo, Ohio
Submitted on 06-11-2016
Had reservations on a weekend getaway. Ohio st game going on all hotels booked. Wound up at motel hell. Got email saying we cancelled by no show even though we were there. Offered no help. Not even comped room for our troubles. Bad business.
from Ohio
Submitted on 29-11-2016
My husband and I took our 2 and 5 yr old for a mini vacation at this hotel. We decided to stay here because of the the pool. It was just right and not crowded. Not big but plenty of shallow area for the little one and the small slide was a big hit with both kids. The one major complaint was that the water was chilly. The hotel was clean. The room was clean. The breakfast was good. Plenty of variety for a free continental breakfast. Would we stay here again, maybe.
from Columbus, Ohio
Submitted on 29-11-2016
We arrived here kind of late thanksgiving night. We checked in and went to our room only to see it was someone else's room too! Luggage, beds, people! Luckily we weren't shot or hit over the head for walking in on someone! As we were going back to the desk she knew what had happened. She kept saying he messed this up, but there was no "he" around! So we got the suite right next to our friends. The hide a bed had a big wad of dried bubble gum on the mattress (in plain site). Trash bags just d... Read more
from Idaho
Submitted on 05-12-2016
Great location, great amenities, great staff especially the front desk guy!!!!!!!!!!!!, and a great pool. The room was clean and the beds were comfortable. Good breakfast selection. Will stay here again next thanksgiving.
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