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Hawthorn Suites by Wyndham Columbus West

Columbus, OH, US (CMH)

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Based on 499 reviews
Room & Rates
Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

2 queen beds
432-sq-foot (40-sq-meter) room with courtyard views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Suite, 1 King Bed, Smoking

1 king bed
Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

1 king bed
384-sq-foot (36-sq-meter) room with garden views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

2 queen beds
432-sq-foot (40-sq-meter) room with courtyard views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Queen Beds, Smoking

2 queen beds
Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Studio Suite, Non Smoking

Studio Suite, Non Smoking

1 king and 1 sofa bed
432-sq-foot (40-sq-meter) room with courtyard views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

2 king beds
552-sq-foot (51-sq-meter) room with garden views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Hawthorn Suites by Wyndham Columbus West
5505 Keim Circle, Columbus, OH US 43228

Rooms
Make yourself at home in one of the 80 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a television in a common area.

Dining
Mingle with other guests at a complimentary reception, held on select days. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Columbus? This hotel has facilities measuring 625 square feet (58 square meters), including a meeting room. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kitchenette
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 499 reviews
from Toledo, Ohio
Submitted on 11-05-2016
Pleasantly surprised. Staff isn't most personable and make sure you book correct amount of people or they will charge quite a bit more when you get there.
from Columbus, Ohio
Submitted on 16-05-2016
I really like how the hotel was remodelled. The updates in the room are refreshing and modern. The room feels like a comfortable apartment. The staff was nice as well!
from Frankfort, Kentucky
Submitted on 24-05-2016
Very nice rooms. Hot water was very spotty, available sometimes, not others. Fan in the bathroom was not functioning. Breakfast was OK, but it was impossible to keep it stocked, so there was clearly a need for additional equipment to heat up enough food. Many guests were taking huge portions, so that when five people were in line, the first two took most of the hot food.
from New York
Submitted on 25-05-2016
My husband and I had to book a 3 night stay here for a Friday - Sunday, literally the Thursday before, during the weekend of Rock on the Range. If anyone is familiar with this festival, getting a good hotel room last minute is nearly impossible. The gentleman working the front desk was able to get us into the last available room, and the staff was incredibly friendly. I had the unfortunate pleasure of dealing with staff at all three Hawthorn Suites in Columbus that Friday night, as Google mislab... Read more
from Scottdale, Pennsylvania
Submitted on 25-05-2016
Great service and awesome room. Great room with fridge and microwave and even at stove. Good breakfast
from
Submitted on 31-05-2016
Two of our travel soccer teams and their families booked this hotel for how close it was to the soccer tournament. We were literally 1.4 miles from the tournament. Let me start with the hotel. The hotel was very clean with spacious suites. We had a sectional sofa that pulled out into a full size bed. there was a full size refrigerator, double burner stove and everything you would need if you wanted to eat in the room. In a separate room was two queen beds. Everything was very nice and abo... Read more
from Cincinnati, Ohio
Submitted on 05-06-2016
Stayed here last year during renovations. Thought we would go back since renovations were finished. Renovations were bad! Shower head falling off, hallways and staircases were filthy, tables in spillover room for eating were terrible. Pool area was nice, food was ok.
from Niantic, Illinois
Submitted on 08-06-2016
Great place to stay. Family lives short distance away, so very convenient location for us. Nice room, full sized fridge, microwave. Will stay here again
from Dayton
Submitted on 13-06-2016
I just finished a busy and long work day, and was looking forward to a hot shower and quiet end of the business trip! This hotel was excellent, the management team lead by Sara, with her new desk associate "Toni" we're so nice in putting me in quiet room on the second floor was just perfect! The room was clean, shower was relaxing and I rested so nicely! Thank you "Sara and Toni" for a great experience!!
from Wheelersburg, Ohio
Submitted on 14-06-2016
Room was clean and spacious. Staff was friendly, knowledgeable and courteous. Beds and pillows were comfortable and the kitchen area was perfect for what we needed. Pretty nice... Only trouble we had (did not report until checkout, because it was manageable) was with the shower head not completely switching from "tub filling" to "shower" mode which made for a pretty weak shower. Also, the ironing board had no real cover and wasn't very nice for the price we paid. We were there for a sporting ev... Read more
from Wheelersburg, Ohio
Submitted on 14-06-2016
Nice place. Rooms are clean but have slight odor and missing items such as iron and remote, They replaced iron promptly. Hotel is loud in the evening but I expected this because of youth baseball team staying at this location. Friendly service. Overall I would stay again with my family.
from Mt pleasant oh
Submitted on 18-06-2016
Nice size rooms, comfortable beds and nice pool. Things had been updated but looked like they were still working on a few things. The air conditioner wasn't hooked into the wall system and the tv was high def but the cable wasn't.
from Bel Air, Maryland
Submitted on 26-06-2016
Best stay I've had in a long time. Hospitality was fantastic. Especially Sara Lowery, she was very professional. Sara went out of her way to see if I had a parking space for a large truck. I think everything about this hotel was spot-on. I think the word that I am looking for is exemplary. Other hotels should come here to see how this place is being ran.
from Hillsdale, Michigan
Submitted on 28-06-2016
We had some issues like one of the bed reading lights did not work and one of the TV remotes was missing. These were resolved. Breakfast was unsatisfactory. They only had one 4-slice toaster. One side didn't work at all, and the other worked very slowly, resulting in a large line. It was this way each morning. Couldn't they have run out and bought a new toaster? Also, both clothing dryers we out of order the entire time. The pool towels were small and so rough they almost abraded the ski... Read more
from Lawrenceburg
Submitted on 02-07-2016
Room was very spacious, and clean. Staff was so pleasant. Breakfast left a little to be desired but was ok. But would definitely stay there again.
from Copley, Ohio
Submitted on 07-07-2016
The rooms were nicely furnished and clean. The only downside was there was no hot water sometime.
from New Boston, Ohio
Submitted on 07-07-2016
Checked in but had to switch rooms because there was no bathroom door. Room switched to was not handicap accessible, which was what was needed but what they had. Went into the switched room and box was sitting on couch which took to front desk only to realize it was pots that we did need for the room. We asked housekeeping for extra towels and only two towels were left for the whole room and no extra toilet paper , so once again had to make trip to front desk. On ck out morning they were knockin... Read more
from Lillington, North Carolina
Submitted on 08-07-2016
I was shocked by the quality of the room for the price we paid. Large bedroom, large bath, large kitchen and separate living space. Nice pool and hot tub. Best continental breakfast of any we have ever had.
from Columbus, Ohio
Submitted on 09-07-2016
The unit had been recently upgraded and looked great. The only problem was that the bathtub had mold on the side wall near the front of the tub. The sofabed was showing a lot of wear.
from Pittsburgh, Pennsylvania
Submitted on 12-07-2016
Front desk staff was professional; hallways were dirty (room was clean), elevator light was out, had to wait 10-15 minutes for hot water, with very low pressure, climate controls wound not adjust in the room, and the maid service was lacking. Breakfast was not good, and only available unti 8:30am (sign says 9, but we got there by 8:35, and there was very little left and they would not re-stock as we asked and was told no!). I've stayed in worse, but very doubtful to return
from San Diego, California
Submitted on 12-07-2016
Our stay at the Hawthorn was very enjoyable. The room was nice and the bed comfortable. Breakfast was more than I expected.
from Mount Sterling, Illinois
Submitted on 18-07-2016
We were traveling from Virginia to Illinois when our car broke down. we landed at the Hawthorn suites and were very happy with the accommodations. our room was spacious and beautifully decorated. The service was exceptional. Not having a vehicle could have posed a problem, but the desk attendant gave us several brochures of restaurants in the area that delivered. the breakfast was so much more than we expected. Great food. Checkout was 11am, but we were informed we could stay longer if ne... Read more
from Milwaukee, Wisconsin
Submitted on 19-07-2016
The entire team was extremely nice and provided exceptional customer service. It was evident that they were swamped from a softball tournament but they always were nice and worked extremely hard to make sure we were taken care of.
from Champaign, Illinois
Submitted on 21-07-2016
Flood light from parking lot shined into the rooms and drapes did not close. Room smelled like cigarette. Front desk did not appear to care about this!!
from
Submitted on 21-07-2016
We enjoyed our stay here immensely. Friendly staff, remodeled room. Comfortable stay. We will be coming back here. Good Breakfast Selection. Close to good restaurants. Got a good room service pizza late.
from Liverpool, Pennsylvania, United States
Submitted on 26-07-2016
Hotel very nice and recently upgraded. Beds comfortable, rooms spacious, kitchenettes very nice with full size fridge and dishwasher. Cooktops are small but adequate for short stays.
from Cornelius, North Carolina
Submitted on 29-07-2016
The room wasn't ready on time. The front desk mistakenly put holds on two credit cards and was unresponsive when we pointed out that lights needed to be replaced in the room. The wi-fi, breakfast and water pressure were unsatisfactory. The room was way overpriced for the location.
from Temperance, Michigan
Submitted on 29-07-2016
We arrived late Tuesday evening for the Sectional swim meet at OSU and were sent, after checking in, to 2 already occupied rooms, one of which had children in it. Can you say embarrassing and somewhat frightening! After an early morning start the next day, we arrived back to our room around 3PM, only to be ousted each day of our 4 day stay, to have our room cleaned. I called corporate and made some inquiries and was given a reference number that did not garner me any help what so ever. The showe... Read more
from Bradford, Ohio
Submitted on 02-08-2016
We had a hole in out bathtub, around the vent in the bathroom. The doorknob to the bathroom kept coming off. The back plate of the shower knob was just hanging. I feel if we were spending $179.00 a night it should of been a little nicer. Plus there was only one tiny trash can.
from Leroy
Submitted on 02-08-2016
We were staying for a sport event. We all were supposed to be in a block of rooms. Apparently a block of rooms consists of the whole hotel, floors 1,2 &3. 1 bath towel in room for 4 people, rooms not clean, tv kept going off, very unfriendly at the front desk. One ice machine for entire hotel. Ants in another room, breakfast less than mediocre. Next year I will stay somewhere else. Room temp set at 60 and never went lower than 73, hot and sticky nights of sleep. Internet hardly worked, received ... Read more
from Germantown, Ohio
Submitted on 09-08-2016
Newly renovated hotel, indoor pool and spa, weight room and complimentary breakfast buffet that is as diverse and tasty as it gets. Wonderful customer service from owners Ajay and Shaina and an equally helpful staff make this a great place to stay.
from Riner, Virginia
Submitted on 10-08-2016
After a long drive and arriving in the last heat of the day our room was indeed a wonderful cool retreat. The pool was open and in use. The hotel was packed and I never saw the cart until morning breakfast, could use another cart.
from Columbus, Ohio
Submitted on 11-08-2016
Newly renovated and the hotel is stunning! Upon walking into the lobby I new I was going to have a great stay! Everything was so clean, tidy, and looked well put together! The room was spotless and very modern! Full kitchen in the room was a nice touch with brand new appliances and everything you could possibly need! I was unable to take advantage of the pool, but from what saw it looked very clean! Breakfast was great, never ran out of anything! Front desk was very helpful and courteous! Will d... Read more
from Grafton, Ohio
Submitted on 11-08-2016
Was very empressed with dinner and breakfast. Didn't expect the dinner. But you do need to separate all tables there was people standing, I guess afraid to sit by someone they didn't know. The room was wonderful for two kids. I hope they didn't wake anyone up. The pool was a great invite for a 90 degree day, kids had a blast. Need more tools at pool.
from
Submitted on 14-08-2016
Staff was friendly, accommodating, professional and hard working. Hotel is obviously operating on tight budget. Everything looked old and worn - only one luggage cart with one flat tire..... Owners need to spend some money and update worn lobby and dining room, pool, old stained carpet throughout, dingy elevator and stairways. Water pools up outside side entrance. Jacuzzi suite was a pretty normal size bath tub with some water jets. Pool was OK - Hot tub water barely warm. Good location f... Read more
from Lenoir
Submitted on 14-08-2016
Great stay rooms were clean bathrooms clean located close to highway restaurants and other activities
from Cleveland, Ohio
Submitted on 31-08-2016
Me and my wife came to this hotel expecting a nicely renovated hotel and friendly staff but, upon arrival we were disappointed. We went to check-in with our reservation and the.room we were offered online was not available and we had to wait 15 minutes to hear back from a manager to ok us for the room we reserved but we settled for another room because we were tired of waiting. The front desk attendant was not attentive and listened at you instead of to you. We finally make it to our room and th... Read more
from East Windsor, New Jersey
Submitted on 01-09-2016
Loved the customer service! My only complaint would be the ability to get the room to a comfortable temperature.
from Wichita, Kansas
Submitted on 01-09-2016
Pet policy was not clearly highlighted on the website as it has been at other properties I've stayed at. So, here's the deal: flat $75 fee covers the first 3 days. An additional $75 for a longer stay. I was only staying one night and didn't discover it would still cost me $75 (nearly double my room rate) until I was checking in and it was too late to change my reservation. There was no flexibility for the fact that I was staying only one night. The room was superficially pleasant. The sec... Read more
from Cleveland, Ohio
Submitted on 02-09-2016
First of all, I used my Wyndham Rewards to lower the cost of the room. When I got there, the front desk person had no idea what was going on so she called the manager whom didn't answer the phone. After waiting for about 15 minutes and no call back, we were put in a different room type that had a single person whirlpool tub. Nothing fancy. We booked for 2 days and decided to extend for one more day because my husband and I were too tired to drive home. I called down around evening time and ... Read more
from Cincinnati, Ohio
Submitted on 06-09-2016
The room was great had a good night sleep the staff is very helpful and kind the Internet was pretty good slow at times but got the job done very nice place to stay
from Greensboro, North Carolina
Submitted on 09-09-2016
I was really surprised as soon as i opened the door to my room. Very very modern i honestly disnt want to check out on my last day. It was very peaceful the staff was pleasant and the have hot breakfast and dinner. If i had to nit pick the vending machine prices are ridiculously high but they probably have no say over it if they do please fix that. Clean room, up to date fixtures and appliances just all around all star.
from
Submitted on 10-09-2016
Booked this hotel on Hotwire for a wedding. Figured it would just be okay. When we checked in, the room was very nice. High ceilings gave a similar feeling to a downtown loft. There is a kitchenette there but we just use the cups. Full size refrigerator and a sleeper sofa. Breakfast didn't look like much but it was surprisingly good. Hot food was eggs, biscuits, tater tots, and sausage gravy. Our room did not have an ironing board but eeehhh, Whatever....
from Ohio
Submitted on 13-09-2016
After booking this hotel with an online website I was worried about our stay becasue of all the negative reviews. We were very pleased with the hotel. The rooms were spacious, beds comfortable, the pool and breakfast were great. We were on the road side of the hotel but didn't hear any road noise. The room decor was very modern and contemporary. It looked like there was perhaps a renovation of rooms in progress because all was modern in our room except the sofa bed which was well worn and styled... Read more
from Greeley, Colorado
Submitted on 14-09-2016
Great place to stay! Room very nice and comfortable. The breakfast was very good also. And the people who work there friendly, helpful and very nice.
from Centreville, Virginia
Submitted on 16-09-2016
Room was bigger than I expected - it was more like a room with a kitchenette. Full size refrigerator, microwave oven, deep sink, countertop stove - even had a dishwasher. However, the furniture in what I would call the sitting room was pretty beat-up
from Grand Rapids, Michigan
Submitted on 19-09-2016
The room was clean and large. The bed was very comfortable and the kitchen was more than adequate. The internet connection was slow. The breakfast wasn't anything to get excited about. The guy at the front desk was a little pampas.
from Ashland, Kentucky
Submitted on 20-09-2016
I stayed one night with my wife and kids and it was horrible. 15,000 Windham point down the drain. It was so hot in the suite due to the ac unit being too small we couldn't sleep. Secondly the stairwell door was constantly slamming waking up my kids. The hotel workers was constantly putting a rock in the secured door to go out and smoke. The parking was a nightmare. At around 7pm every single spot was full and I was told to park in the street or in the empty storelot across the street. I can not... Read more
from Dayton, Ohio
Submitted on 20-09-2016
Very nice hotel, with lots of space in king room. Enjoyed the full size kitchen appliances. Located right off highway, alittle tricky getting into the access road from the main room. Very nice stay. Will stay again in the future.
from Kalamazoo
Submitted on 21-09-2016
I'd read reviews that said that some of the rooms were not in good condition, but when I checked in I learned that all rooms in the hotel had been renovated. My room was a two room suite that included a full kitchen, including a dishwasher and full sized fridge. The bed was very comfortable and I got a good night's sleep. Wish they had chosen a different color than dark gray for the walls - it felt like I was staying in a dark cave. Otherwise, the room was very good.
from Oberlin, Ohio
Submitted on 24-09-2016
Disappointed Wyndham member. Handicapped room really not for handicapped. We didn't need it but took the last room due to a sold out weekend and being a Wyndham member. The room was more like a dungeon, dark gray, concrete walls, mismatched decor. In a word...hideous. We didn't even want to stay inside. The hot tub was not regulated so the chlorine was burning our eyes. I chose this hotel because of the much needed relaxing time in a hot tub. Staff was not trained. More to add but you get the id... Read more
from Wilmington, Ohio
Submitted on 24-09-2016
I stayed in this hotel due to being close to where I needed to be. I picked it because it was a suite. I'm not sure if it had just been up graded but it insides left a lot to be desired. For starters the was only one elevator in the place. On vending and ice machine on the first floor. I went to leave in the morning and walked to elevator only to find it out of service. My room was in the second. The room was somewhat nice but I had no trash can in the room. The was a small one in the bathroom.... Read more
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