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Hawthorn Suites by Wyndham Airport Columbus East

Columbus, OH, US (CMH)

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Based on 514 reviews
Room & Rates

Studio Suite, 1 King Bed with Sofabed

1 King Bed or 1 Full Sofa Bed
550 sq feet (51 sq meters)

Layout - Separate sitting area
Relax - Fireplace
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed and Egyptian cotton linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio Suite, 1 Queen Bed with Sofabed, Accessible

Studio Suite, 1 Queen Bed with Sofabed, Accessible

1 Queen Bed or 1 Full Sofa Bed
540 sq feet (49 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed and Egyptian cotton linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Studio Suite, 1 Queen Bed with Sofabed

Studio Suite, 1 Queen Bed with Sofabed

1 Queen Bed or 1 Full Sofa Bed
540 sq feet (49 sq meters)

Layout - Separate sitting area
Relax - Fireplace
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed and Egyptian cotton linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Penthouse, 2 Queen Beds

2 Queen Beds
840 sq feet (76 sq meters)

Layout - 2 bedrooms and sitting area
Relax - Fireplace
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed and Egyptian cotton linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite

Suite

1 Queen Bed and 1 Twin Murphy Bed
840 sq feet (76 sq meters)

Layout - 2 bedrooms and sitting area
Relax - Fireplace
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Pillowtop bed and Egyptian cotton linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Hawthorn Suites by Wyndham Airport Columbus East
2084 S Hamilton Rd, Columbus, OH US 43232

Rooms
Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with Egyptian cotton sheets, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and a picnic area.

Dining
A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request).

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Barbecue Grills
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Fireplace in Lobby
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 514 reviews
from Reynoldsburg
Submitted on 03-05-2016
Got there around 6:pm Thursday and had only $80. to spend on a room that night, pay day was the next day.The guy at the desk, Roy, was really cool. We told him we were going to check out priceline and try to get a lower rate.He asked how much we had and gave us a room for $80.I was so thankful for him! The room was so nice and clean and just felt like home :) We ended up staying another night :) And the breakfast was AMAZING! Will Definitely Stay Again!
from Columbus, Ohio
Submitted on 04-05-2016
Stayed two nights. The second night was horrible! About 70 to 80 people partying all night long. They were a horn honking, loud music playing, foul mouthed, door slamming, messy bunch from midnight until about 5 am Sunday am. Had to get up at six and work a trade show. Reported to the staff 3 times to no avail, other than to have the staff say they were sorry. Called Wyndham complaint line and have not heard back. My wife, who teaches school says it is the new thing to go to a hotel and r... Read more
from Chicago, Illinois
Submitted on 09-05-2016
I booked two rooms, one for me, one for my co-worker. We arrived around 10:30 pm and checked in. My room was almost 80 degrees and the air conditioning would not come on. They offered to move me. Great. I get into my second room. It's cooler, but same issue with the Air. I decide since it is getting late, I will deal with it tomorrow. I start poking around the room. The light in the bathroom sink area didn't work and I find what I can only describe as a filter for a crack pipe in the ut... Read more
from Ann Arbor, Michigan
Submitted on 10-05-2016
No toilet paper..couch was very dirty stains as well. Ac didnt work so very warm that night. But customer service was great.
from Reynoldsburg, Ohio
Submitted on 25-05-2016
The person in charge tried to charge me for 3 weeks when only asked to charge 1 week, during that there, he tried to charge me over 1600.00 on my charge card without me knowing while staying there. SCAMMER!!! I know I'm not the only one Stay Away from Hawthorne Suites!!! SHAMEFUL­?Ą?­?Ą?­?Ą?
from Alba
Submitted on 26-05-2016
We stayed for 4 nights during Rock on the Range Music Festival. We had to go without clean towels Sunday because they were out. Room was never cleaned even though front desk said we were on the schedule for Sunday. Couch in room was filthy, one frying pan and two sauce pans in the kitchenette had most of the teflon coating scratched off. Bathroom had mold growing up the door. Cobwebs in the corners hadn't been touched in months. Breakfast on Sunday had no eggs, sausage, or milk. Disappointed.
from
Submitted on 26-05-2016
This is a very great place to stay reasonable priced the staff is friendly breakfast is awesome everyroom has microwave stove fridge dishwasher thwy have free wifi last time it wasnt working though i do stay at this hotel very frequently i love the area near the mall dollare store restaurants and the free way i would advice any one to stay here!!
from Cincinnati, Ohio
Submitted on 31-05-2016
We came for the annual Rock on the Range so we didn't spend much time in the rooms but each night when we returned it was always fresh and clean. The kitchen offered plenty of plates, pots, and pans for simple cooking
from Charleston, West Virginia
Submitted on 06-06-2016
Excellent service helping us juggle needing to get grampa to a story-telling event & our daughter to her flight for a summer extern in Ecuador. Vijay is delightful & made everything effortless for us. The staff even let grampa stay in the breakfast room while we ran to do some last minute shopping with our daughter. The only challenge we had to face ourselves was walking grampa up the steps; but he loved having his own bed! Thank you!
from Zanesville
Submitted on 19-06-2016
The hotel was amazing and clean and the service was great and the breakfast was awesome and just had an amazing weekend there!! Thank you
from Ohio
Submitted on 20-06-2016
Staff was very friendly the party was a success everyone that attended the party loved the rooms even said they will come back on their own the pool was the best part of the party there was more than enough towels
from Fitchburg, Wisconsin
Submitted on 20-06-2016
Room felt dirty and was in disrepair. Breakfast buffet was barely serviced. Dog poo on the sidewalk never cleaned up... My children complained constantly about it and basically thought it was disgusting. The bed was really hard and I barely slept all nite. Wont stay here again...
from Akron, Ohio
Submitted on 21-06-2016
The staff was very kind and helpful!! The property was very run down. Bulbs were missing, tvs were missing, tissues and others hotel basics.
from Virginia Beach, Virginia
Submitted on 21-06-2016
Front desk was very nice! Rooms were like a mini apartment! Great place! Will definatly stay again!
from Columbus, Ohio
Submitted on 23-06-2016
This "hotel" is horrible. You can't control the air in your own room. You also don't get any explanation on how the internet connects or anything. I will not be back to this hotel very disappointing.
from Janesville
Submitted on 25-06-2016
From the moment I entered the filthy lobby through the dirty broken door, shabby lobby and state of disrepair, I didn't want to stay here. The desk "upgraded" our room since our room wasn't ready yet and told us how to find it. We drove around to Bldg 2 where 3 questionable people and a dog were sitting out side our room on the curb drinking and smoking. Broken cars in the parking lot. We parked and saw that our room was upstairs, unpainted, slanted, unsafe looking stairs. Dirty, unkempt, scary.... Read more
from Pittsburgh, Pennsylvania
Submitted on 27-06-2016
Great place to stay short term or long term. Room was clean, staff is very nice and friendly. Like staying in a small apartment.
from
Submitted on 27-06-2016
I came here for a night after a cancelled flight, and was pleasantly surprised. The staff were very friendly, and I was able to get checked in very quickly. The room was fine, it appears the hotel is undergoing some renovation so that's a plus. Breakfast in the morning was also a nice addition--I wasn't expecting a hot breakfast to be included so that was a pleasant surprise.
from Saint Clair, Minnesota
Submitted on 27-06-2016
When I opened the door I felt as though I had been robbed of our points. We were shocked as this was not what we have come to expect of Wyndhams. Desk person was efficient. The place was a dump! Paint peeling everywhere. Sofa was nasty and stained. No sheets for horrible mattress on sofa. Had to go to office to get some. Bathroom ceiling was peeling and looked as though it would fall in. Glasses had lipstick on them. Mattress on bed was horrible. I really feel our points that we had saved for wh... Read more
from Monroe, Michigan
Submitted on 28-06-2016
Hotel needs updated badly. TV in room so small and not many channels. Bath tub very nasty. Couch about ready to fall apart. Suite was spacious.
from Beach City, Ohio
Submitted on 28-06-2016
The steps are falling apart, needs up keep, did not get towels replaced, dishes were dirty, windows are filthy, couch is gross, my room was booked wrong and I was forced to move to another room, something drips and the carpet becomes soaked, toiletries were not restocked. I hate saying all this..the staff was friendly and helped me when I asked for towels, etc but the housekeeping seems to not finish their job. Wifi is decent, air is cold..I turn the fan on when it gets too cold. Nice to have a ... Read more
from Columbus, Ohio
Submitted on 03-07-2016
Checked me into a dirty room had to wait 45 for it to be cleaned no cords for tv or phone roaches and smelled horrible
from
Submitted on 07-07-2016
Travel a bit for work and this totally fit my needs. My room was clean, my bed was nice and comfy and the front desk was super helpful as I forgot my charger and they lent me a charger!!!!! This really helped me immensely and kudos for the great customer service. Hard to find these days.
from Kootenay Rockies, Canada
Submitted on 08-07-2016
I stay in this hotel for the 3rd time in this year & the location of the hotel is very convenient.
from Lima, Ohio
Submitted on 11-07-2016
First the list of good things, the front desk staff was professional and courteous at check in at 3 p.m. The bed was comfortable. The room was clean. Most everything worked as it should have. However, the list of things that weren't acceptable is much longer. First, there were no bath towels. The phone didn't work. A visit to the front desk revealed that there were no clean towels. We were offered stained towels as our only option. The chairs in the kitchen were missing, The "Do Not Di... Read more
from Philadelphia, Pennsylvania
Submitted on 13-07-2016
Terrible experience here, Dirty, noisy, we felt unsafe because the locks didn't work properly. The stairs leading to the unit 2 penthouse suite were dry rotted and shaky! Lots of noise from other guests, such as yelling, screaming and slamming of doors! There were people in the parking lot smoking weed, and the smell was coming into our unit through the a/c vents! Dirty walls, tub/shower, couch, ceiling fan blades caked with dirt and, chairs with cigarette burn holes in them! The kitchen was kin... Read more
from New smryna beach
Submitted on 14-07-2016
Front desk seems to do their best , but need new help. Ac never worked right, maid service , forget that , matinence not good . This place needs help. But I've stayed at worse could be really nice with some work. Room was nice but again needs work.
from Lancaster County, Pennsylvania
Submitted on 15-07-2016
The room itself was great. It was comfortable and met our needs. There are only two things I didn't like: The AC could only be at 68 degrees so it was a little muggy in the room at times. The breakfast wasn't very good. The eggs were precooked and rubbery, sausage(when it was available) was too salty. No fruit and only one kind of cereal, frosted flakes. The waffles were good. Overall I give it a 4 only because of the room.
from Indianapolis, Indiana
Submitted on 19-07-2016
My wife and I stayed here two different nights book-ending our honeymoon trip overseas. The first night was a terrible experience. We arrived at the hotel around 6:30pm and were given a key to a room that was not cleaned at all. The sink was full of dirty dishes, smelled bad, the bed was not made, and there was an open bag of chips by the tv. I called the front desk and they gave us a key to a different room. This room was clean, but had a pretty heavy cigarette smell, even though it was sup... Read more
from Miamisburg, Ohio
Submitted on 23-07-2016
Rooms need updated at least painted floor in kitchen feels like it was wet at one time no TV in living room really inconveince
from Salisbury, Maryland
Submitted on 24-07-2016
Property is run down. Staff was friendly & helpful. They tried to remedy our complaints/concerns. Pool & breakfast was Good.
from Milwaukee, Wisconsin
Submitted on 26-07-2016
This hotel is okay. The room itself was fine, but needed some dusting and a few repairs. The room wasn't cleaned very well. The linen for the sofa bed wasn't changed-just put back in the closet from previous visitors. No pillows for sofa bed. No bowls or forks. Only 2 sets of towels for 3 people. When asked for silverware, received 1 fork and 4 butter knives. It took forever to get towels and silverware. Only 1 roll of tissue, which was on spindle and no extras in the cabinets.Shampoo in bathr... Read more
from Aviston, United States
Submitted on 26-07-2016
Where to start? This place was so dirty! From the time I walked into the lobby, I knew this place was not a good place to stay, it was dirty, smelled and was really hot. When we got to the building our room was in, the siding had holes in it, the stairs were falling down and leaned, there was dirt and cigerette butts all over the porch and stairs. We walked into the "non-smoking" room and it reeked of cigerette smoke. There were cigerette ashes on the table and burn holes on the kitchen ch... Read more
from Hampton Bays, New York
Submitted on 26-07-2016
I found the hotel furniture was very dated and not well maintained. The dresser was missing drawer!
from
Submitted on 27-07-2016
This was one of the worst hotel experiences I have ever had after getting off the road I stood in the lobby for 30 to 40 minutes Waiting for the front desk hostess although there was a sign saying they would be back in a few who wants to keep going in out the hot car to keep checking if someone is finally going to come to the desk. While waiting I witnessed atleast 3 people walk out 1 who was already staying there and was down there complaining how she didn't have any toiletries in her room and... Read more
from Elkins, West Virginia
Submitted on 28-07-2016
It was almost hard to find, but located near shopping and restaurants, which was awesome! The staff was friendly and easy to get along with. The room was ok. It was very roomy, but the moisture ruined the wall by the front door. This made the door kinda hard to open. The Air Condition didn't kick on the second night. The kitchen didn't have any silverware, Utensils or pans and you had to make sure you kept the counter and sink cleaned because of ants. The pool was nice, relaxing and locat... Read more
from Ashburn, Virginia
Submitted on 30-07-2016
Perhaps our standards are higher than average, but this is the worst hotel we've ever seen. We are embarrassed to have had to force our children to stay here, but because of the "perfect storm" of State Fair, soccer, and concerts, there were NO other rooms to be found within 50 miles (we were attending a funeral and had to travel on short notice with no flexibility). Rooms are nice and large. Broken glass and trash all around the outdoor common areas. Door security bar was broken. Doors are... Read more
from Lima, Ohio
Submitted on 01-08-2016
Smelled terribly of smoke even though it was supposed to be smoke-free. Ants were crawling all over the table & counters in the kitchen. When we saw the spider the size of Texas crawling down the curtains we left. Complete waste of our money.
from North Richland Hills, Texas
Submitted on 02-08-2016
We have stayed here before but this time seem people are living in this hotel. Lot of teens and 20s running around at late hours.
from Glenwood
Submitted on 02-08-2016
I love the idea of these "micro-apartment" styled hotels. Having the space and amenities really makes a trip have that "home base" one doesn't get in a traditional hotel. But this Hawthorn Suites was plagued by the clientele. Or the paper thin walls. I don't know which. But to have loud parties outside that could be heard through the wall as if they don't exist... doesn't make for a great stay. In addition: my room description promised 3 TVs. We got 2. With a CUT CABLE in where the third TV shou... Read more
from Canton, Ohio
Submitted on 09-08-2016
The price and location fit our needs, but nothing else met our expectations. The staff was nearly unresponsive to our request for more towels. There was food left in the refrigerator from the previous guests. The musty smell was overwhelming. The entire flight of steps outside our door came crashing down during the night.
from Apple valley
Submitted on 13-08-2016
When im in Columbus hawthorn is where its at close to a bunch of eaterys shopping mall is walking distance Kroger s is up the street so u can grabb the house items u need for your stay majority of the rooms have nice views as well
from Dayton, Ohio
Submitted on 16-08-2016
The Air conditioner did not work properly .... The room stayed very warm . we stayed at this same motel. 2 Years ago and it has seemed to gone down hill alittle... Ice maker didn't work well.. Stains and rips all over couch ... Very disappointed
from Johnston City, Illinois
Submitted on 26-08-2016
When I arrived I thought the outside of hotel looked nice, but in a risky neighborhood. Inside was very outdated. Waited 20 minutes for person to come to front desk to check me in. Room was very outdated, carpet was nasty, didn't want to take my shoes off. The drawers looked like they haven't been cleaned. Didn't want to use dishes or coffee pot. Not what I expected for a Wyndham Hotel...................
from Columbus, Ohio
Submitted on 28-08-2016
when u ask for linens it should be given. u shouldnt be ignored also a maintenance order was placed. but never came to fix it breakfast staff was rude. and nothing was placed out in time. she seemed irritated when she had to do her job
from Columbus, Ohio
Submitted on 29-08-2016
Me an my boyfriend had a horrible horrible experience there were bugs everywhere a bih brown recluse spider we had to kill around the bad area then we got a different room it's the same thing we walk in there was a grasshopper on the walk then the housekeeping service was horrible hardly got any service sheets an bedding was nasty with juice stains an dirt marks I was disgusted with the whole stay caught one of the housekeepers on the phone instead of servicing our room so we just left. I will n... Read more
from Canal Winchester
Submitted on 01-09-2016
Very nice .... Our a.c went out and they wouldn't allow the rooms under 70 degrees... But very pleased overall
from Cleveland, Ohio
Submitted on 04-09-2016
I arrived at hotel 1130 didn't get my right until 1230 , the clerk had me walking back and forth check suites to see which ones are available .. After 40 min of that I get to my suite its dirty no clean covers or pillow cases.......not to mention a Angry man came out of his suite because the clerk gave me keys to his room it was a mess!!!
from Springdale, Ohio
Submitted on 06-09-2016
The place was dirty. Shady deals going down in the parking lot all night. The room smelled like Marijuana. Did not feel safe at all. The door would not work Right. I had to about kick it in to open it
from Pensacola
Submitted on 15-09-2016
This place needs to be shut down and remodeled. They should be ashamed of themselves for putting people in rooms like this! I will be calling corporate! On top of what you see i had to listen to crickets all morning!
from Troy, Michigan
Submitted on 27-09-2016
the room smelled of sitting water and smoke. The tub had water standing in the middle as if the tub had a dent in the middle. the room had stains on the curtains,couch had stains,it was small bugs flying around. it was nails from the repairs at the door way in the parking lot.
from Chicago, Illinois
Submitted on 04-10-2016
Was a nice stay the guy at the front desk was very nice and friendly helped us to our room with our bags. Breakfast was good nice and hot me and my family will return next year. The rooms were new and every thing was clean in room. My kids enjoyed the basketball court and the new computer stations at the hotel.
from Indianapolis, United States
Submitted on 04-10-2016
First, they need better signage off the highway. My GPS missed the last turn onto a service road. Second, our room was nasty. There clearly had been water damage in the bathroom. The laminate at the bottom of the door was pulling away. There were numerous cuts in the wallpaper where it looked like drywall had been patched. The ceiling above the bathroom door was stained and had definite signs of water damage. Third, we had no bedding for the sofa bed my son used. Fourth, with 30 minutes ... Read more
from Saylorsburg, Pennsylvania
Submitted on 05-10-2016
stayed for 2 weeks was just ok took 5 days to get them to come clean the room had to get my own towels and open breakfast late 3 days so missed breakfast
from Huntington, West Virginia
Submitted on 11-10-2016
We stayed Friday and Saturday night in October and found ourselves listening to loud partying past 2am on Friday and the same on Saturday. Saturday night after 2am, there were several rounds of gunshots that were very scary. We were afraid to come out of our room. There is no security, no cameras. The number of people that fill this facility just to party makes this a very dangerous place to stay.
from DeWitt, New York
Submitted on 17-10-2016
This was a terrible hotel! VERY old, dirty & rundown! Would NEVER stay here again. NOT worth the money!
from Toledo, Ohio, United States
Submitted on 23-10-2016
Booked Penthouse...didn't end up staying...canceled. This place has "permanent residents" that are scary. Room was dirty, missing tv's(presume stolen) , walls marked up, locks that are broken...don't stay here! Would give zero if possible.
from West New York, New Jersey
Submitted on 28-10-2016
Nice hotel, I went for work, quite place nice hotel great internet service great tv great attention nice bedroom a lot of space great parking lot standard breakfast close to Columbus downtown and the airport
from Hamlin NY, United States
Submitted on 31-10-2016
I am a Wyndham owner and used points towards my stay at this hotel... Never again. Not only did I have to be moved to another suite due to no hot water and a hot water heater that was ready to catch on fire, but also NEVER received any housekeeping services during my week stay. No clean towels, no trash pick-up, no linen service... I specifically requested housekeeping services at the main desk on two different occasions. Neither request was fulfilled. This hotel certainly does NOT represent Wyn... Read more
from Columbia
Submitted on 05-11-2016
First room they put me into already had a couple in it - extremely embarrassing for all of us. Second room smelled real bad from smoke and had dirty wash cloth. Third room didn't have a remote for the TV and fourth room had no power cable for the TV. Had to take the remote from the fourth and stayed in the third. Tried calling the front desk several times and no one would answer the phone - had to walk to the front desk to get anything. Was told that there was truck parking, but there wasn'... Read more
from
Submitted on 05-11-2016
Omg water dripping from the bulging ceiling, bugs flying around that bite Dirty, dirty, dirty, Filth so many bugs ...floor and carpet so wet from water leaking this is a health department issue !!! This is so bad. Actually bad is not even discriptive enough stay far, far away !!!
from
Submitted on 11-11-2016
Came to check in late after an evening class. The lobby was locked with no one in sight and no one answering phone. When the desk clerk returned to the lobby, he offered an upgraded suite. He showed us to the room, and it was occupied. The clerk knocked on the door and instructed me to get back into my car. When a couple opened the door, an argument ensued. We fled the property and asked for a refund.
from
Submitted on 14-11-2016
Stayed 2 nights. Friday wasn't bad but we couldn't seem to get the extra towels or bed linens we asked for. There was a sleeper sofa we would have liked to use but absolutely no linens at all. No sheets or blankets. The rest of my group wasn't arriving until Saturday so I figured that we could get it then. NOPE. We were lucky to get sheets and 2 extra towels. I even had to ask for another roll of toilet paper. Saturday night we had 20 people...yes 20...in the room above us. It was a cheer or gy... Read more
from Evans, West Virginia
Submitted on 14-11-2016
The staff was great but the property is old and run down. They were friendly and accommodating.
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