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Courtyard by Marriott Easton-Columbus

Columbus, OH, US (CMH)

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Based on 873 reviews
Room & Rates

Standard Room, 1 King Bed with Sofabed

1 King Bed and 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Queen Beds

2 Queen Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Special Group Rate Two Doubles

2 Full Beds
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Courtyard by Marriott Easton-Columbus
3900 Morse Xing, Columbus, OH US 43219

Make yourself at home in one of the 126 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, a television in a common area, and discounted use of a nearby fitness facility.

Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or grab a snack at a coffee shop/caf. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-out. Planning an event in Columbus? This hotel has 1,075 square feet (100 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.


  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 873 reviews
from Austin, Texas
Submitted on 18-05-2016
Very nice and comfortable rooms and beds with top notch accoutrements. Gave us some ideas for updating our home's bath! The staff was friendly and you can check in with your iPhone (or any smart phone) and even open your door with it. No stopping at the desk on the way in our out.
from Springfield, United States
Submitted on 18-05-2016
Excellent service! Unfortunately, they are undergoing remodeling which is needed so good to see, but service was exceptional. Staff is incredibly friendly and helpful. Food was very good. They also have a policy of locating lost items and shipping them back to you for free which was sincerely appreciated!
from Columbus, Ohio
Submitted on 19-05-2016
The staff is very friendly & helpful. Wish I could remember all their names. They make you feel at home. The rooms are up to date with wifi & charging stations. Beds are extremely comfortable. Love the chocolates at night!
from New York City, New York
Submitted on 19-05-2016
I always stay at the Hilton in Easton because of the great shopping in the outdoor mall and the friendly way I am treated at the hotel. This time I was in a beautifully renovated room which was quite large and convenient with all the amenities. Even though I hadn't been there in awhile some of the staff called me by name. Always enjoy feeling at home there!
from Ohio
Submitted on 06-06-2016
Lovely hotel with super friendly courteous staff. Good value for money I've had a very happy stay :) The breakfast buffet was excellent . The shuttle bus service from the airport was also great! I stayed in a room with 2 queen beds and it was very comfortable .
from Lake Nebagamon, Wisconsin, United States
Submitted on 07-06-2016
A very good hotel, nothing certainly to complain about and very little to even comment on. Service was very professional and rooms are clean and mine (king, exec floor) was very comfortable. Location is very convenient, in the Easton center, but then this is also probably why the rates are so much higher than nearby hotels for similar comfort. If the rates are OK, you cannot go wrong with this hotel.
from Ohio
Submitted on 07-06-2016
I have stayed at Easton Hilton several times for business trips. Each visit is perfect. The room is spacious, VERY clean, bed is always comfortable, updated, smells wonderful, carpets are clean in the room and all the common areas. The staff are professional, clean cut, courteous, and emulate hospitality. Perfect location right across from Easton shopping plaza. Many lovely shops and great places to eat. I always feel very safe and sleep like a baby at this hotel. By far, the best hotel I've e... Read more
from East Lansing, Michigan
Submitted on 07-06-2016
Everything was wonderful, with one exception: the wifi did NOT work. The room, staff, and food were great. This location also offered great options for both dining and shopping. All within walking distance!
Submitted on 07-06-2016
Convention Stay. Staff were wonderful! Pleasant, courteous and efficient! Large rooms with plenty of amenities. Food was good. Convention facilities were excellent! Excellent location with restaurants and shopping nearby. I highly recommend this hotel. Join the free Hilton HHonors program to take advantage of free WiFi.
from Toledo, Ohio
Submitted on 14-06-2016
Attended a wedding here. Reception space was beautiful and the catered dinner was very good. Noticed that the hallways could have been swept. Guest rooms are large and beds quite comfortable. Wi-Fi was touch and go throughout the property. Staff overall friendly. Pool area was nice but there were no towels. The towels were being delivered after we left. A guest had gone to the front desk to ask, as the phone in the pool area did not work! Did not eat in the main restaurant. Lobby is beaut... Read more
Submitted on 14-06-2016
Stayed 2 nights and no one cleaned my room or made my bed during my stay at The Hilton Columbus at Easton. I was at a meeting during the day and was in my room for one hour before dinner. My room was completely neglected. At checkout they offered HHonor points and I would rather have a clean & kept room.
from Charlotte, North Carolina
Submitted on 18-06-2016
Hotel was great. I notified the hotel that on my first night the toilet ran intermittently all night. The fixed the problem and all was good the next night. Unfortunately, I forgot my eye glasses and for some reason the cleaning staff couldn't find them. Not sure why they wouldn't be able to find the since I know I left them in the room. Seems like this would be a common thing that they would look out for. Would they just throw away eye glasses?
Submitted on 18-06-2016
The rooms are wonderful. Staff is good. I have never eaten on the premises because there are several great restaurants in the area. I have stayed here several times over many years and have always had a very good experience.
from Chillicothe, United States
Submitted on 19-06-2016
This hotel is top notch. The food I ordered from room service was fabulous. The room was clean and very attractive as it had been newly remodeled. I appreciated the generous amount of towels available in the room so that I didn't have to request more. The conference I attended at this hotel was organized and made for a comfortable day due to the amenities of this hotel. The staff was pleasant and helpful.
from Valley City, Ohio
Submitted on 29-06-2016
The Hilton at Easton never fails to shine. Every stay is better than the last. The rooms are always clean and well appointed. The staff could not be more accommodating. The breakfast buffet is super tasty and the omelettes are extraordinary. They're pricey, but great. I highly recommend the Hilton at Easton.
from Cincinnati, Ohio
Submitted on 30-06-2016
In my last review I mentioned that I would like this location to offer massage services. Prior to my arrival, I called the concierge for recommendations for a nearby spa and was told they now offer massages on site. I was THRILLED. Unfortunately, I'm not sure what kind of screening process they use to find their therapists, but they need to come up with a better way. There is no way this woman was a licensed therapist. I would think that in a hotel like this, an LMT would 'audition' for the job ... Read more
from Massachusetts
Submitted on 01-07-2016
The hotel is located in the "largest outdoor mall" in the country. It's set up as, and called, a "town". Very odd. No one actually seems to live there but there were people acting like it was a real town. Felt like being on the set of the Trueman Show or the Stepford Wives. If you want to shop, its as good a place as any. As for the hotel itself, it was very clean and nice. My only complaint is that every guest ever in the room I was in must like to sleep on the same side of the bed as I do... Read more
from Houston, Texas
Submitted on 01-07-2016
The Hilton Columbus Easton is located a few miles northeast of downtown. It would not be all that convenient if you are going to be going into downtown Columbus repeatedly, but if it is a single in and out trip (for example a football game), it would be fine. The hotel is part of a large, high-end mixed use development, containing numerous stores, restaurants, and a large movie theater. As such, you can walk from the hotel to any number of great restaurants or stores. For that reason you cou... Read more
from Harrietta, Michigan
Submitted on 03-07-2016
If you don't need to be downtown, the Hilton Columbus at Easton is an excellent (albeit pricey!) choice -- within walking distance of many shops and restaurants, with large, clean, newly updated rooms. As well, the room service breakfast is delicious. (The French toast, in particular, is to die for!) One complaint: the water in the swimming pool is COLD!!! I'd be all in favor of someone turning up the heater. Also, the hot tub is small and tends to become overcrowded.
from Columbus, Ohio
Submitted on 04-07-2016
Love hotel is within walking distance to shopping and restaurants. Everything was brand new and very clean. Love this hotel! I come here with just my husband or with my family. Softest beds, great service, beautiful area.
from Bartlett, United States
Submitted on 07-07-2016
This Hilton has excellent accommodations, very pleasant staff, and above average rooms. Highly recommended. All rooms were recently updated, beds are comfortable, showers are nice. Coffee shop in the lobby is a plus.
from Delray Beach, United States
Submitted on 08-07-2016
Lovely hotel in the Easton area, in walking distance to all the shopping and restaurants that you could imagine. The sports Bar & hotel Restaurant is lovely, rooms are spacious. Convenient to all within minutes.
from Kennett Square, Pennsylvania
Submitted on 10-07-2016
Great stay at the Hilton Columbus at Easton. We stayed at the hotel with many family members for a wedding in the area. The hotel is in a great location with tons of restaurants and shopping in walking distance. The rooms looked newly renovated and were very clean. Staff members were friendly and helpful. This hotel has a sports bar, restaurant, pool, and Starbucks. I would recommend this property and stay again in the future.
from Tecumseh, Canada
Submitted on 13-07-2016
We stayed here for one night. Hotel is conveniently located within Easton shopping village. The staff were excellent and couldn't do enough for us. Our room was remodelled and was clean. The bed however was not comfortable at all, it was definitely leaning towards the head of the bed and felt like my feet were higher when laying flat. The pillows were also not very good and went very flat when we laid on them. We let front desk know at checkout. Didn't use any of the other facilities at this hot... Read more
from Hacienda Heights, United States
Submitted on 14-07-2016
I selected this hotel based on location and that I got a discount as an HHonors member. The price was what led me to book the hotel. I was not disappointed. I had a great experience and was impressed with the service.
Submitted on 17-07-2016
This is a top notch hotel! Everyone is so courteous and helpful! From the workout room to the pool to the rooms, it is extremely clean and comfortable! I even received a phone call from the operator to ensure that I received my towels that I had sent to my room! There is a coffee shop, bar in the lobby with food available and a sports bar that you can eat at and/or order drinks. Free shuttle to the wonderful Easton shopping center if you don't want to walk but there are so many shops and restaur... Read more
from Dallas, United States
Submitted on 18-07-2016
I recently stayed for business at the Hilton and I will certainly be back. I travel to Columbus often for business and this was my first experience. Its in the perfect location- quick drive to the airport, next to shopping and restaurants and a short distance to many of the corporate headquarters in Columbus. The staff is exceptional. They went out of their way to make me feel comfortable and ensure i had everything I needed for my stay. The hotel itself is well appointed and had all the a... Read more
from Sagamore Hills, Ohio
Submitted on 22-07-2016
I loved our stay at the Hilton. It's right there at the Easton shopping mall, where you can shop, eat, go to the movies, etc. Beautiful modern hotel with an old world feel. Huge lobby with plenty of seating for small meet ups, or coffee/reading. Our room was nice sized, we had our dog with us and even had room for her crate. Everyone (all staff) was exceptional. We had a nice large bathroom, loved the shower and the towels were great! Comfy bed and large flat screened TV. Our only probl... Read more
from Charleston, West Virginia
Submitted on 24-07-2016
Hotel conveniently located, walking distance to excellent restaurants and mall area. Staff and hotel management was excellent. New construction in the process, which made things a little inconvenient but would definitely recommend this hotel and would stay again.
from Fairborn, OH
Submitted on 24-07-2016
Very nice hotel in a great location. Be sure to book early as the rates increase rapidly. The hotel's location gives you walking access to the Easton Mall where you can enjoy plenty if shopping and entertainment; not to mention the wonderful selection of restaurants too.
Submitted on 25-07-2016
Terrible! For the price should be so much more. The desk employee, do not know name, but had blonde hair was basically rude. I had put in for a room off my app the night before, when I get there my electronic key doesn't work and I said it's not working. And she said oh well that particular room isn't ready and cleaned yet! It was kind you 5 pm. My check was supposed to be 4 pm. So she's like need to put you in another room, no asking,going over the extras I wanted. Of which I didn't get... Read more
from Euclid, Ohio
Submitted on 26-07-2016
This is a clean, quiet hotel with newly renovated, modern rooms. My husband and I stayed one night and will definitely be back. The set up of the room was most convenient, having a vanity outside the large bathroom in addition to a sink, lots of counter space, and lit mirror in the bathroom. This made it very easy for two people to get ready to go out for the evening without working around each other. The walk in shower is large--much better than having a tub. The king bed was very comfortable a... Read more
from Jackson, Ohio
Submitted on 27-07-2016
Hot tub was closed. Fire alarms kept ringing in a.m. Starbucks was closed then opened and the woman couldn't make a frappe correctly. The pool is nice was crowded. Location is great. Hotel soon to be under renovations.
from Brownsburg, United States
Submitted on 27-07-2016
We landed here after booking the Embassy Suites on the north-side. Do Not stay at the Embassy Suites on the north-side. My only real complaint with this Hilton was the lack of a complimentary breakfast. particularly for the price.
from Cleveland, Ohio
Submitted on 29-07-2016
I stayed here for 2 nights while attending a conference @ the Hilton. The convenience can't be beat. Having been here before multiple times, I was looking forward to coming back to see the renovations that are in progress. To date, I have always had pleasant experiences here. Upon arrival for check in, there was a line with many people waiting - I immediately wished that I would have tried digital check in. When an additional employee arrived to help move along the line at the desk, people behi... Read more
from Mansfield, Ohio
Submitted on 02-08-2016
It's the little things that count. Service was very friendly room was fabulous. Great big comfy bed. Even though part of the hotel is under renovation it was still clean and quiet. Oh and did I mention the towels. Wow
from Toledo, Ohio
Submitted on 02-08-2016
Our stay was great. Rooms were nice everything was nice. Clean staff was great. Perfect stay, how all should be. They were getting ready for major renovation starting on Monday so there were some signs of construction, but overall was outstanding
from Grand Rapids, Michigan
Submitted on 03-08-2016
Stunning hotel! Beautiful inside and out. Great location. Walking distance to tons of shops and restaurants. The rooms are spacious, updated and spotless. Staff was terrific. Room was quiet and very comfortable. We will book another stay here!
from Atlanta, Georgia
Submitted on 04-08-2016
Stayed here with a family of six and had two rooms. The hotel is extremely generous with their toiletry items. Even at the front desk, I had three kids with no toothbrushes and they gave us full-size toothbrushes and travel toothpaste. A nice treat if you have ever stayed somewhere where they give you the half toothbrush and the paste inside of a ketchup-type packet!! The hotel has in room coffee, and a Starbucks in the lobby. They do NOT have a laundry mat on site, so if you are there for a spo... Read more
Submitted on 07-08-2016
We were very pleased with our short stay at the Hilton at Easton. The service was impeccable. My husband had rode in Pelotonia earlier that morning and really just wanted to be able to clean up and change. We came pretty early for our room and the front desk clerk was able to change our room type and get us in a room right away. The location to Easton's shopping and dining couldn't be better. Loved that we were within walking distance to everything. The room was clean and suitable. They p... Read more
from Pittsburgh
Submitted on 09-08-2016
Beautiful hotel, inside and out. Can't beat the area, walking distances to anything you could possibly want, shopping, dining, entertainment! Hotel is very clean and above well kept. The rooms were above clean and we had all the space we needed! They clean everything top to bottom. Really impressed. Staff was friendly and helpful. Met a wonderful server during breakfast who went above an beyond, every time we saw her. They offer a nice pool and work out room, valet parking if wanted. Du... Read more
from Elizabeth
Submitted on 09-08-2016
After the Holiday Inn Express was not able to accommodate us with a crib for my 5-month-old, I was able to get a room at this Hilton. The Hilton staff was extremely friendly and the room was spectacular. It was spacious and recently renovated. It was in walking distance to all of the stores and restaurants at Easton. We were in a pinch in terms of actually obtaining the room so we paid a hefty price but I know this hotel is more reasonable if you book it ahead of time. I would recommend thi... Read more
Submitted on 13-08-2016
My husband and I have stayed at the Hilton at Easton a few times now. Our last two visits have been for my birthday weekend. We stay and shop and go out and enjoy our weekend. This year, we stayed Friday through Sunday. The renovations to the rooms are very nice. This year, we had an issue with a running toilet. It would run every 4-5 minutes. We called the front desk 3 times for the issue. The maintenance staff was very apologetic and quick to respond. My husband was familiar with the ... Read more
from Beavercreek, Ohio
Submitted on 04-09-2016
Great hotel, great food, great location--even during renovations. Traveled to Columbus for a wedding and chose this hotel for after wedding shopping and fun time with family and friends. EXCELLENT CHOICE, we will be going back.
from Kent, Ohio
Submitted on 05-09-2016
Awesome stay for mommy and daughter weekend. The staff was great. The free shuttle to the stores was unexpected. What a great perk. The milk and cookies were yummy my daughter said. Can't wait to stay again!!!
from Ann Arbor, Michigan
Submitted on 06-09-2016
This hotel is being newly remodeled so rooms are lovely and clean. The location is surrounded by many shops and restaurants within walking distance. Staff is friendly and welcoming. Love this beautiful hotel!
from Centerville, United States
Submitted on 05-09-2016
From the Check-in process forward .. our stay at this Hilton location was an awesome experience .. .. Without a doubt we would recommend this Hilton hotel to everyone .. .. We traveled with our pet .. staff was very accommodating .. while we had to pay the pet surcharge .. we appreciated that a hotel of this quality would allow reasonably sized pets to accompany us .. ..
from Marin County, California
Submitted on 07-09-2016
The Easton complex has mysteriously risen from the farmlands north of Columbus and seems much like Vail Colorado without mountains or skiing. Very interesting. It is like a consumer paradise of formula suburbia, a destination site
from New
Submitted on 08-09-2016
We loved the hotel,location. We would love to come back and stay again, but when water testing was going to be done at 9am-1pm we should have been notified upon checking in! We had to go to the fitness center down the St. to shower. Just set the whole day off on a bad mood for us all!
from London, United Kingdom
Submitted on 15-09-2016
I was here on business for 2 days. Best place to be based. Close to the best restaurants and airport. Don't really need a car to get around. Rooms were large and clean. will stay there again. Only downside was that the WIFI was a bit weak.
from Chickamauga, Georgia
Submitted on 16-09-2016
Everything about my stay was top notch. The rooms were very clean and modern. The staff was very helpful & the service was great. The shopping area within walking distance of the hotel is A++. Would stay again!
from norton, ohio
Submitted on 18-09-2016
Hotel room was recently remodeled. Would have given the hotel 5 stars but I was not informed of the renovations before booking. My room was right above one of the areas being renovated so it was difficult to sleep during the day as my schedule permitted. Great location in Easton. Park and walk to many shops and restaurants. Great staff and very clean and up to date.
from Columbus, Georgia
Submitted on 19-09-2016
Pool closed! Not informed of this beforehand. Family didn't want to take a shuttle to swim at the meathead fitness center. No discount offered. Stay at Marriott down the road and save some $$$ and use their pool.
from Philadelphia, Pennsylvania
Submitted on 23-09-2016
Great hotel with friendly staff. Stayed in a suite and the room as super spacious & clean. Great location and so much to do in Easton Town Center which is just across the street. Plenty of dining options.
from Findlay, Ohio
Submitted on 25-09-2016
I recently stayed in the Hilton Hotel at Easton in Columbus Ohio for a continuing education conference. The entire experience was excellent - great service, food and extremely comfortable room! Wonderful location with plenty of dining options close by.
from Neptune, New Jersey
Submitted on 26-09-2016
I travel to Columbus Ohio once a month for a week and have stayed at a few hotels. However the Hilton is by far one of the nicest hotels and provides exceptional service. The rooms are clean the staff is extremely friendly and it's easy to get to.
from Columbus, Ohio
Submitted on 27-09-2016
The hotel was under construction. But the worse part was the awful service. I could get no one to give me attention. And felt in the way. I would never stay at this location and am now questioning my loyalty to Hilton. The air conditioning didn't work in the room and I could get no one to help, checkin was ridiculous as I felt like I was in the way.
from Columbus, Ohio
Submitted on 28-09-2016
I made a reservation several weeks in advance. I told the woman on the phone I needed a nice room with a tub. She gives me an executive room and promises a bathtub. I call the day of to ensure all is ready. I find out my room does not have a tub. I then have to downgrade in order to get a tub. Upon arrival the valet was kind, front desk was nice, and room service was quick. However, in the morning we were woken up by construction. I was very disappointed, as this was an anniversary and in the pa... Read more
from Chicago, Illinois
Submitted on 06-10-2016
This hotel is in a great location--literally across from the Easton Mall, and no more than 20 minutes it seemed to the airport, downtown, etc. I was on the 7th/Executive Floor, and the room was contemporary and clean. Very happy to have a good selection of channels and even a 'guide' menu! I loved having a fridge in the room as well. I was a bit bummed that the workout room was under construction, but the weather was nice enough to run outside. I also saw a brochure in my room about going ... Read more
Submitted on 06-10-2016
Very nice staff and rooms. While the pool and gym was being renovated, they offered a shuttle to a nearby place. They provide some nice little touches - cookies, fruit-infused water, etc. Breakfast is not complimentary but well worth it. It comes out to about $20 per person. I would definitely recommend this place.
from Houston, Texas
Submitted on 07-10-2016
We came to Columbus for three days of business meetings. This is a very nice hotel. Excellent location, professional staff & everything was easily accessible to restaurants, stores and the mall. Great Job with banquet set up & meeting space.
from Columbus, Ohio
Submitted on 10-10-2016
Very nice hotel. The front desk and dining area are all under construction so its a little bit of a hassle. Not too bad though. The room was very nice and they even added some anniversary goodies for us in the room. Will definitely go back.
from HEATH, United States
Submitted on 10-10-2016
used Expedia, prepaid for room. Got to Hotel and they didn't have the type of room we reserved and had already paid for. Happy 12th Anniversary honey. check in clerk fell all over himself for the HHonors Gold member in front of me. they guy got a briefing on the property that would have made a boot cap Sergeant proud. My no HHonors turn- They didn't have my room, wouldn't commit to sending someone to clean it out of order, I could have two queen beds with a walk in shower but not my King bed wit... Read more
from Chesterland, Ohio
Submitted on 14-10-2016
We've stayed at this well-run hotel on a number of occasions. The hotel is very conveniently located. It is basically part of the Easton shopping area, where it is easy to walk around and there are ample restaurants and shops. If you are flying, it is also a short ride to the airport. There is both free parking outside and a large garage if you want to park inside. They also have valet parking for something like $14, but unless there is some particular concern I would save the money and j... Read more
Submitted on 15-10-2016
Room is nice and clean but here is the issue 1) I booked this hotel over the phone and the reservation agent failed to mention anything about the hotel being under renovation no fitness center etc. Price is one of the highest in the area. 2) I purchased their Premium access Internet service for $13. And I can hardly load a web page with a calendar. This is 2016, and there is no reason why a hotel in this price range charging $13 per night should not be able to provide reasonable Internet s... Read more
Submitted on 16-10-2016
Definitely not worth the price. The room was nice, but not nice enough to constitute the $250 a night tag. Especially during the ongoing renovations. Service was ok, but I was very upset when someone attempted to get in our room while sleeping. No knocking or anything, they just had a key and opened the door. Luckily we had the other lock locked as well...... Still not happy.
from Basingstoke, United Kingdom
Submitted on 16-10-2016
I stayed for two nights at this hotel in early September 2016. The lobby is large and spacious. I liked that. There was a bar and a TV showing a football match. I enjoyed my stay very much. I found the staff of the hotel very cheerful, friendly and helpful. It is true that staff members of any hotel are the real assets ?? and this was no exception. In particular, I would like to mention Rachel the receptionist who looked after me. I required some printing to be done ?? and she did this for m... Read more
from New York City, New York
Submitted on 18-10-2016
Location is excellent - right near many restaurants and the mall. The hotel is clean and has all you need during your stay. The staff is always pleasant and helpful. Never had an issue during my many stays.
Submitted on 19-10-2016
I travel to Columbus quite regularly for business. I find this hotel to be convenient, as it is basically IN Easton Town Center where there is plenty of shopping, lots of restaurants and places to grab coffee, juices, etc. It's clean, the staff is pleasant and I always get a good night's sleep which is really important to me, especially for business travel.
from Atlanta, Georgia
Submitted on 19-10-2016
Location and service is exceptional. Downsize was the remodeling so getting around hotel was awkward. Parking was limited due to events. Pool and Exercise area is not available during renovation and requires a shuttle to adjacent properties. We did not use these during the stay so it was not an issue.
from Kansas City, Missouri
Submitted on 21-10-2016
Just checked in. The website doesn't do the amount of construction renovations justice - it's the ENTIRE lobby, lobby bar, restaurant, pool and fitness area. I can't believe the price I am paying to stay here. ?? And I don't think my room was vacuumed or the surfaces wiped down either. Yuck.
from Montreal
Submitted on 23-10-2016
Great location for the hotel. There was construction underway so we had to go offsite for fitness facilities... Weather was nice so that helped. Rooms were clean but small. Great shops and restaurants are I. The same location
from Buffalo, United States
Submitted on 24-10-2016
I stayed at the Easton Hilton for a business conference. I was extremely pleased with both the accommodations and the staff. I plan to stay again next year when the conference returns. I can't wait to see the completion of the renovations to the lobby, fitness center and pool.
from United States
Submitted on 24-10-2016
The Hilton Columbus at Easton was a gorgeous hotel. Very accommodating! Very pretty and spacious rooms and bathrooms. Great shuttle service to and from the hotel and shopping center. Excellent staff who answered any question when called. It was a great choice to host a conference.
Submitted on 25-10-2016
Hotel was undergoing a renovation, but still managed to do everything exceptionally well. Staff was very courteous and helpful. FOOD WAS AMAZING...from the chocolate covered strawberries at check-in to the meals for our classes (cannoli were the best ever). Many thanks to Pam, Marissa, Michael C, Abraham, Michael and Dimitar who went out of their way to make our CE course a success! Thank you!
from New Brunswick, New Jersey
Submitted on 25-10-2016
Great stay! At the price per night, continental breakfast should be included. Should notify visitors at time of booking that the gym is under construction. Staff are very professional and the hotel is very clean
from columbus, United States
Submitted on 26-10-2016
The hotel itself was very clean, rooms/bathrooms were beautifully decorated. Staff were all very polite and helpful. Service of any kind was always delivered quickly and with genuine care and professionalism. Location is great! Plenty of shopping, eating and libations are within walking distance. I would stay here again!
from Peoria, Illinois
Submitted on 30-10-2016
If you love to shop, you cannot beat this location. This hotel is across the street from an expansive mall with everything from Tiffany's to Eddie Bauer and multiple restaurants. The hotel is clean and updated.
from Kent, Ohio
Submitted on 01-11-2016
While we were advised that there was construction, we didn't realize how pervasive the construction. Paying 250 a night and not having a grand hotel was disturbing. We come to Columbus regularly and will look for a different hotel next time
from Wildwood, United States
Submitted on 02-11-2016
The staff was helpful, happy to see us and extremely engaging with our family. Our stay was only for 4 days but each morning & nite the staff provided us with everything needed for the day from a glass of water to umbrellas in the rain. Although the fitness center, pool & lobby was under construction, the staff ensured us every accommodation.
from Tiffin, United States
Submitted on 02-11-2016
This Hilton is located at Easton and within walking distance to Easton Mall, all the shopping and dining you could ask for!! We stayed for a girls weekend and it was great to be able to shop, walk back to hotel with our purchases, get ready for dinner and walk back to Easton for dinner. It was late October but the distance is just perfect and it wasn't too cold! The beds here are very comfortable, we had a wonderful stay.
from Canton, Ohio
Submitted on 08-11-2016
Overall, most excellent facility. Renovations now underway should make it really outstanding. Our family has stayed many many times in last 10+ years. Location at Easton Mall very good. Access by air or auto excellent. Hotel staff is best you'll find anywhere, and we have traveled the world literally.
from Mentor, Ohio
Submitted on 09-11-2016
I fully expect a Hilton to be aware of customer experience and the need to exceed in other areas to compensate for things like MAJOR CONSTRUCTION. I strongly advise you avoid this hotel until they are put back together. Front desk staff was not very helpful. I had to ask several questions. The SIX chattering staff were too distracted to give me their attention. Directions to my room and the meeting space were unclear but the kind bellman set me straight.
Submitted on 12-11-2016
We stayed at this property for a night because we wanted a place we could park and walk to dinner at Easton. There are two hotels that allow that - this is one. I knew before we came that the lobby and fitness center were closed for renovation. I didn't realize that the lobby being closed was going to cause quite the hike to get to our room. The room was nice, clean comfy bed and pillows. However the place is noisy - lots of discussions from the hall and other rooms - not really loud one... Read more
from Ida, Michigan
Submitted on 14-11-2016
My wife and I were looking for a little staycation and to do a little shopping. After several people recommended the Easton Mall, I found this Hilton was located across the street. We enjoyed our stay and would definitely stay there again.
from Jamestown, Ohio
Submitted on 19-11-2016
Newly renovated rooms are very nice. The main entrance, restaurant, and bar were blocked off for renovation. It seemed a little pricey for the inconveniences, but a helpful staff helps to smooth over the rough spots.
from New York City, New York
Submitted on 22-11-2016
PLEASE get working hair dryers which are updated and more powerful. I feel like this is the finishing touch of the work day, and a bad hair dryer ruins your morning, ruins your hair, and ruins your day. It turns this hotel into accommodating, to women-unfriendly. I see the hotel has made so many improvements its design, aesthetic, finally updating bedside tables to have charging stations with working USB ports (nothing worse than getting a hotel room who tried, but their equipment isn't working)... Read more
Submitted on 23-11-2016
I really enjoyed my short stay at this Hilton! The staff were super helpful and pleasant. The room was beautiful and had a amazing view of Easton! Adding a Starbucks Barista in the morning was just icing on the cake!
from Princeton, New Jersey
Submitted on 24-11-2016
No shuttle availability early morning. Also, extensive renovations taking place. Not really disclosed on the website as to the amount taking place. This hotel will be very nice eventually. Just not so at the moment.
from North Royalton, Ohio
Submitted on 24-11-2016
Room service was ordered for breakfast the night before and never arrives. Hotel did nothing upon my departure to rectify it. Also the phone was not functioning in my room so I could not even call to ask about it.
from Columbus, Ohio
Submitted on 25-11-2016
Even during a major renovation this hotel was first class. I stay there at least once a year and am in hotels about 2-3 days a week. I have seen good service and not so good. This property offers doormen with valet service and always has helpful staff somewhere close by when you need them.
from Cutler, Ohio Usa
Submitted on 26-11-2016
My husband had to work Thanksgiving day, my daughter lives near Columbus and had to work next day. I didn't want her to drive 2 hours home, then back to Columbus. I suggested we stay at the Hilton at Easton, do shopping and dinner, sleep in, grab our coffee at hotel resteraunt. Walked around Easton, had a wonderful Thanksgiving meal at Coopers Hawk. Nice walk back to our cars, then headed home. Beds here were sooo comfy, beautiful room, and staff was very nice, friendly. We talked that this migh... Read more
from Evanston, United States
Submitted on 27-11-2016
No lobby, no pool, and no exercise room and they charged full price. Nothing on their web site to let you know that the hotel was barely functioning. Lack of honesty was very upsetting. we planned a nice holiday weekend and felt we were very much mislead.
from Mt Sterling
Submitted on 29-11-2016
Mildew in the bathroom, musty smelling towels and bedding, poor guest service, and a GM that is worried about the all mighty dollar then the guests needs and experience you do not expect this kind of service or treatment from a Hilton
from Columbus, Ohio
Submitted on 29-11-2016
All my friends have enjoyed the yearly weekend at the Hilton To open the holiday season for the past 14 years The staff was excellent as always, but the hotel was under remodeling, which greatly interfered with our stay, no dinning room, no fireplaces etc.